2017 Toyota Avalon

Fatalities reported

Owners filed 14 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Engine5
000
Electrical System2
000
Air Bags2
000
Vehicle Speed Control1
101
Unknown or Other1
000
Structure › Body1
000
Service Brakes1
000
Fuel/Propulsion System1
101

2 safety recalls

Part 573 reports
Air Bags › Air Bag/Restraint Control Module20V024000
Filed Jan 17, 20202,891,976 vehiclesToyota Motor Engineering & Manufacturing

Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.

Risk. In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.

Remedy. Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.

Tires › Temporary/Emergency Spare Tire17V295000
Filed May 2, 2017409 vehiclesGulf States Toyota, Inc.

Defect. Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.

Risk. A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.

Remedy. Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.

What owners reported

Newest filings
Structure › Body
Filed Dec 12, 2022CA

The torsion springs for the rear trunk are very weak. They have been that way since car was new. I have had multiple occasions where I opened the trunk and had it come down and hit me on the head. This has also happened to my wife.

Electrical System
Filed Oct 24, 2022CA

Leaving a parking lot, the car jumped out of gear. Thought maybe I had bumped the gear selector but attempts at putting the car in gear resulted in grinding noises and the only option was to put it in PARK. Check engine light came on. Mechanic diagnosed a speed sensor. Had this happened on the freeway or while trying to pass another car on a two lane and a speed sensor disable the entire car to me is dangerous and should be addressed. Had the check engine light come on, I would have had the sensor replaced right away. I now feel this is an unsafe situation that could arise in other 2017 Toyota cars

Air Bags
Filed May 4, 2020CA

TL* THE CONTACT OWNS A 2017 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNNAMED DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 24, 2020IL

TL* TAKATA RECALL. THE CONTACT OWNS A 2017 TOYOTA AVALON. THE CONTACT RECEIVED AN EMAIL CONFIRMATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS). THE NHTSA HOTLINE WAS CONTACTED AND AN INQUIRY WAS MADE IN REGARD TO THE STATUS OF THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

Engine2 killed
Filed Jul 20, 201917,515 milesMA

TOYOTA'S FAILURE TO INSTALL AN AUTO-STOP CAUSED THE CARBON-MONOXIDE POISONING OF TWO (MORE) PEOPLE, MANY DOZENS OF SUCH DEATHS REPORTED. (DETAIL: THEY HAD LIKELY STOPPED THE ENGINE, BUT THE WIRELESS FOB CAN RE-START; AND THIS MODEL HAS AN AUTO STOP/START FUNCTION THAT CAN ALSO LEAD TO DEATH.] NOTE: NOT MY CAR, MY PARENTS.

Fuel/Propulsion SystemCrash1 injured
Filed Jun 20, 20192,100 milesNY

I WAS PULLING OUT OF A CHURCH PARKING SPOT VERY SLOWLY. ONCE OUT OF THE SPOT I STOPPED AND THEN ALL OF A SUDDEN THE CAR ACCELERATED AS IF IT SHIFTED INTO CURSE CONTROL. WE TRAVELED APPROXIMATELY 15 FEET BEFORE HITTING A TREE. IT ALL HAPPENED SO SUDDENLY THAT THERE WAS NOTHING I COULD DO.

Engine2 killed
Filed Jun 14, 2019MA

TOYOTA AVALON FAILS TO HAVE AN IGNITION AUTO SHUT OFF WHICH LED TO DEATH OF TWO INDIVIDUALS. THIS DESIGN FLAW DID NOT PREVENT THE CAR FROM IDLING INDEFINITELY AND FILLING THE HOUSE WITH CARBON MONOXIDE' A TOXIC FATAL GAS. THE CAR DOES NOT HAVE PROPER EXTERNAL WARNINGS LIKE A HONK TO ADVISE A DRIVER THEY MAY HAVE REMOVED THE KEY FROM THE CAR.

Engine2 killed
Filed Jun 14, 201917,515 milesFL

TOYOTA'S FAILURE TO INSTALL AN ENGINE AUTO STOP CAUSED THE CARBON MONOXIDE DEATH OF TWO PEOPLE. FAILURE TO HAVE PROPER OUTSIDE WARNINGS LIKE A HONK TO WARN THE OPERATOR NOT TO REMOVE THE KEY FROM THE CAR LED TO THESE DEATHS. VEHICLE WAS STATIONARY IN A GARAGE. PEOPLE WERE INSIDE THE HOME. HTTPS://WWW.LEGACY.COM/OBITUARIES/HERALDTRIBUNE/OBITUARY.ASPX?N=JAMES-LIVINGSTON&PID=192908732 HTTPS://WWW.LEGACY.COM/OBITUARIES/HERALDTRIBUNE/OBITUARY.ASPX?N=SHERRY-PENNEY&PID=192908731

Engine2 killed
Filed Jun 14, 201917,515 milesFL

TOYOTA'S FAILURE TO INSTALL AN ENGINE AUTO STOP CAUSED THE CARBON MONOXIDE DEATH OF TWO PEOPLE. FAILURE TO HAVE PROPER OUTSIDE WARNINGS LIKE A HONK TO WARN THE OPERATOR NOT TO REMOVE THE KEY FROM THE CAR LED TO THIS DEATH.

Engine2 killed
Filed Jun 14, 201917,515 milesNY

TOYOTA'S FAILURE TO INSTALL AN ENGINE AUTO STOP CAUSED THE CARBON MONOXIDE DEATH OF TWO PEOPLE. CAR WAS STATIONARY. FAILURE TO HAVE PROPER OUTSIDE WARNINGS LIKE A HONK TO WARN THE OPERATOR NOT TO REMOVE THE KEY FROM THE CAR LED TO THIS DEATH.

Vehicle Speed ControlCrash1 injured
Filed Jun 13, 2018LA

I REPORTED NOISE WHEN I MADE TURNS TO THE LEFT OR RIGHT. I BOUGHT THE CAR INTO THE DEALERSHIP AND ADVISED OF THE ISSUE. I WAS TOLD THAT THEY WOULD CHECK ALL COMPONENTS OF THE CAR AND CHANGE THE OIL AND ROTATE THE TIRES. THIS WAS AT 19,611 MILES. I WAS TOLD THAT THE POWER STEERING SOUND I HEARD WAS ELECTRIC AND THAT IT WAS FINE. I RETURNED TO THE DEALERSHIP ON 3/10/18 AND THE CAR WAS CHECKED AGAIN AT 24,650 MILES. THE CAR WAS REPORTED FINE. THEN ON 4/26/18 I HAVE AN ACCIDENT BECAUSE OF UNINTENDED ACCELERATION. THE BRAKES DIDN'T WORK OR ANY OF THE COMPUTER SAFETY FEATURES. I WAS STOPPED IN A PARKING LOT WAITING FOR ANOTHER CAR TO BACK OUT. THE CAR PASSED AND I TAPPED THE ACCELERATOR TO PULL INTO THE SPACE. THE ENGINE STARTED MAKING ACCELERATING NOISES AND THE BRAKES WOULDN'T WORK. I RAN OVER THE YELLOW CONCRETE BLOCK AND OUT OF THE PARKING LOT INTO THE VACANT LOT NEXT DOOR. I WAS ABLE TO SLOW THE CAR DOWN BY PUTTING IT IN NEUTRAL. THE CAR IS DAMAGED AND I HAVE INJURIES. TOYOTA REFUSES TO TAKE RESPONSIBILITY

Electrical System
Filed Jan 10, 2018CO

FROM THE DATE OF PURCHASE (08/14/2017) I NOTICED A DISCREPANCY BETWEEN THE ANALOG SPEEDOMETER AND THE CENTER DIGITAL DISPLAY OF THE SPEED (MPH). CONTACTED THE SERVICE MANAGER OF THE DEALER WHERE PURCHASED. HE ADVISED THERE IS NO FIX. I NOTED NUMEROUS COMPLAINTS OF THIS PROBLEM ON THE WEB. THE ERROR IS BETWEEN 2 AND 3 MPH AND VARIES WITH DIFFERENT SPEEDS. STARTING SPEED IS ZERO WITH THE ERRORS OCCURRING AT DIFFERENT SPEEDS. I HAVE ON NUMEROUS OCCASIONS CHECKED THE ACTUAL SPEED AGAINST LOCAL "RADAR" WARNING SIGNS. IT APPEARS THAT THE DIGITAL DISPLAY IS THE MOST ACCURATE. I HAVE TAKEN PICTURES OF THE DISCREPANCY AND SENT THEM TO THE SERVICE MANAGER. HE THEN AGREED TO GO FOR A TEST DRIVE WITH ME. HE CONNECTED TO THE VEHICLE A TOYOTA TECH STREAM DEVICE. I ALSO HAD HIM ACTIVATE HIS GPS SPEED PROGRAM ON HIS CELL PHONE. THE RESULTS INDICATED THAT HIS TECH STREAM DEVICE WAS NOT WORKING PROPERLY AND/OR WAS DISPLAYING SPEEDS THAT WERE NOT EVEN CLOSE TO THE DIGITAL DISPLAY OR THE ANALOG DISPLAY (THE MAIN ROUND SPEEDOMETER NEXT TO THE TACHOMETER). HOWEVER, HIS GPS PHONE APP INDICATED THAT THE DIGITAL DISPLAY WAS THE MOST ACCURATE. THE RESULTS ALSO CONFIRMED THE DISCREPANCY OF 2-4 MPH BETWEEN THE ANALOG AND DIGITAL DISPLAYS. A COMPLAINT FILED WITH TOYOTA LAST WEEK BY ME RESULTED IN A PHONE CALL FROM THEM INDICATING THAT THERE WAS NO SOLUTION TO THE PROBLEM WITH THE CALLER EVEN INDICATING THAT THERE WERE NO COMPLAINTS OF THIS ISSUE TO BEGIN WITH. (JUST GOOGLE IT AND YOU WILL SEE THIS HAS BE

Service Brakes
Filed Sep 23, 2017MA

2017 TOYOTA BRAKE ASSIST SYSTEM DOES NOT WORK. THIS IS A SAFETY FEATURE THAT NEEDS TO BE ADDRESSED AND CORRECTED BY TOYOTA. ASKED MY DEALER ABOUT THIS AND THEY COULD NOT PROVIDE AN ANSWER. PLEASE REFER TO THE TOYOTA OWNERS WEBSITE IT HAS SEVERAL COMPLAINTS ON THIS ISSUE.

Unknown or Other
Filed May 23, 2017500 milesNC

SCOUT NAVIGATION SYSTEM WORKS WITH MY ANDROID PHONE. WHEN THE PHONE ENTERS TIME-OUT MODE, THE NAVIGATION ON THE VEHICLE IS FROZEN. TO RESTORE SERVICE, THE DRIVER HAS TO PICK UP THE DEVICE AND SWIPE THE SCREEN IN ORDER TO RE-ESTABLISH THE SCOUT APPLICATION. REMOVING YOUR EYES FROM THE ROAD AND HAND FROM THE WHEEL WHILE DRIVING IS NOT A SAFE PROCEDURE AND SHOULD NOT BE REQUIRED BY THE PRODUCT IN ORDER TO RUN.

14 of 14 complaints, reproduced as filed.

Across model years

Worst on record: 2006
YearComplaintsRecallsFiresDeathsAssessment
20228000Routine
202121200Routine
202010301Fatalities reported
201970400Routine
201824200Routine
2017 — this page142010Fatalities reported
201623310Routine
201541200Routine
201496410Routine
2013137410Routine
201230410Routine
2011106100Routine
201046700Routine
200991710Routine
2008349640Above average
2007243614Fatalities reported
2006360742Fatalities reported
2005228731Fatalities reported
2004205302Fatalities reported
2003293221Fatalities reported
2002116120Routine
2001134213Fatalities reported
2000173220Routine
199992211Fatalities reported
1998178210Routine
1997125101Fatalities reported
1996109001Fatalities reported
199580040Routine

Compare every Avalon year →

Reading this record

10 deaths reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jan 17, 2020. Source: NHTSA Office of Defects Investigation.