2023 Tesla Model Y complaints

Washer fluid indicated low washer fluid. Refilled washer fluid, but shortly after washer fluid leaked out underneath the vehicle. Took the vehicle in for repair at an Tesla Service Center and service advisor indicated that the reservoir had cracked at the seam (an obvious defect of the reservoir). They stated it was not considered a defect even though it was obvious the crack was at the seam. Given the age of the vehicle and the fact that the vehicle is constantly garaged when parked this seems to be an abnormal issue. Had I not taken this in to get serviced there could have been an issue with not having any washer fluid in the reservoir when needing to clean the windshield which would pose a visibility hazard and could potentially lead to a collision.

### Summary: Sudden Unintended Acceleration (SUA) from a stationary position. ### Vehicle Configuration: 2023 Tesla Model Y Long Range AWD. Battery Type: NMC. ### Incident Details: On April 19, 2026, at approximately 10:00 a.m., the vehicle was stationary on a flat surface at 6722 Vista Del Mar Ave, San Diego. I was in the driver's seat with the vehicle "On" but stopped, conversing with two witnesses. My feet were completely clear of both the accelerator and brake pedals. ### The Event: Without driver input, the vehicle suddenly and forcefully accelerated forward. I immediately slammed the service brake with full force. The vehicle traveled approximately 20 feet before the brakes brought the car to a halt. ### Evidence & Gaps: Two eyewitnesses confirmed the vehicle moved autonomously without pedal interaction. A manufacturer data report was requested, but it showed a specific data gap for the exact seconds of the acceleration event, despite providing second-by-second logs for the rest of the day.

I was driving a Tesla Model Y with Full Self-Driving (FSD) engaged in Standard mode on a wet roadway post-rain. Shortly before the incident, my vehicle had completed a lane change on FSD and was traveling with traffic flow. A vehicle ahead braked suddenly after reacting to another vehicle merging unsafely near a lane split. The stopping occurred quickly, reducing available reaction time. The FSD system did not appear to respond with sufficient braking force or early enough given the conditions. A forward collision warning sounded shortly before impact, but there was limited time to avoid the collision. The vehicle ultimately rear-ended the car ahead. I am submitting this report because of the system’s delayed response in wet conditions, failure to ensure enough space on FSD- especially after a lane change and during a sudden/abrupt traffic slowdown may present a safety concern if experienced by other drivers.

On April 16, 2026 around 7:30pm CT, I was driving a Tesla Model Y 2023 on I-35 near downtown Austin. There was an extreme traffic jam, I turned on the Auto Pilot so it can cruise by itself without touching anything. It worked for a while, but suddenly it veered off to a lane on my right side, crashing into a large truck on the front right. This damaged all the front and passenger side fender. The car had to be towed. I used this feature many times in the past, it always stayed within the lane. This time it acted erroneously. This should not be marketed as "auto pilot" that people may lose their lives due to insufficient safety guard in the system. Fortunately the traffic was moving very slowly, no one was hurt in my case. I got all incident data downloaded from Tesla to prove its fault. Based on the data, the Autopilot system had a fault starting at 12:50pm and 14:55pm, and was disabled at 15:59pm, but there were no warning as I turned it on when I drove on I-35 around 7pm. See the attached data file (highlighted rows, the claim system doesn't allow the original Excel file to be uploaded).

I was driving home with Tesla FSD engaged, and my right turn was approaching. Since the Tesla did not activate the right turn signal on its own, I turned on right indicator manually while FSD was still engaged. But FSD changed the lane to the left and accelerated, and rear-ended the vehicle in front of me.

The rear subframe wiring harness on my Tesla contains a significant design flaw that creates an unreasonable safety risk. The factory-installed corrugated protective tubing (wire loom) terminates prematurely, leaving approximately 1 inch of critical wiring completely exposed at the connector. This specific harness uses soy-based insulation, which is a known attractant to rodents. Because of the 1-inch gap in protection, rodents have been able to sever the same connector twice within a 30-day period Safety Risk: The exposed wires in the rear subframe harness are responsible for Rear Drive Unit communication / Wheel Speed Sensors / Brakes]. A failure of these wires while the vehicle is in motion could result in a sudden loss of propulsion, unexpected braking, or the loss of stability control systems. This creates a high risk of a collision, particularly at highway speeds.

Hello, I am reporting a safety issue with the Full Self-Driving (FSD) system on my 2023 Tesla Model Y. The vehicle has been taken in for service four separate times for this issue. During these visits, Tesla service technicians were able to reproduce and confirm the problem. I have been explicitly advised in writing by Tesla service not to use the Full Self-Driving system due to safety concerns and to use standard AutoSteer instead. While FSD is engaged, the vehicle exhibits dangerous and unpredictable behavior, including: Crossing over double yellow lines into opposing traffic, Driving significantly below the speed limit (e.g., ~4 mph in a 25 mph zone), Stopping in the roadway without any traffic or obstructions, Swerving within the lane while attempting to maintain position, Hesitation during turns, stop signs and at intersections. Tesla has attempted multiple repairs, including replacing steering-related components and multiple cameras across separate service visits. These repairs did not resolve the issue. At my last service visit Tesla has since indicated that the problem is likely software or firmware-related and that there is currently no available fix, with a recommendation to wait for a future update of an unknown timeline. If their statement is correct, this issue should be affecting every vehicle out there on the same software. At this time, I have been advised not to use a system that controls steering, braking, and acceleration due to safety concerns, and no time

Excessive inside tire wear even tough tires are not at tread wear indicator cause dangerous situation. Tesla knows of this problem. And it is designed this way with no camber adjustment to rear suspension

Parked into driveway. Placed car into park. In doing so, car suddenly rapidly accelerated into reverse until I slammed on the breaks. My son was behind the car grabbing something out of the trunk at the time. I could have ran him over if I wasn’t there to slam on the breaks!!! Car was NOT placed into reverse and accelerator was NOT pushed.

The FSD has been failing more often. Yesterday we took a one00 mile trip and the car twice tried to veer into the side cement barrier, more times than I can count. It breaks hard while we were driving over 55 miles an hour. And two times it weirded left over the double line into oncoming traffic lane.

The forward-facing camera system, Automatic Emergency Braking (AEB), and Autopilot/cruise control have repeatedly failed on a 2023 Tesla Model Y with approximately 22,000 miles. The AEB system becomes unavailable and the Autopilot disengages without warning, including at highway speeds of 70 mph and city speeds of 30 mph. The active safety systems are functional less than 10% of the time. The sudden, unexpected loss of active safety systems at speed presents a serious risk of accident and injury. The problem has been reproduced and confirmed by an authorized Tesla service center on three separate occasions. Repairs attempted include replacement of the triple forward-facing camera assembly (twice) and replacement of the car computer (HW3) with a firmware update. Despite these repairs, the defect recurred within days of each service visit. A fourth service appointment is now scheduled for the same issue. Warning alerts appeared on the vehicle display prior to each failure, specifically "Camera Blocked" and "Automatic Emergency Braking Unavailable." These alerts were first detected in August 2025 and have recurred through January 2026. All three repair attempts were covered under the manufacturer's Basic Vehicle Limited Warranty, confirming acknowledgment of a manufacturing defect. The vehicle and components have been inspected by the manufacturer's authorized service technicians. The vehicle is available for inspection upon request.

This is about my tires, follow-up from my previous report ID 11726883 regarding inadequate original tires. Since 1. Tesla was unresponsive to my defective tire issue, 2. Discount Tire insisted on my continuing to drive until all 4 tires reached 4/32" tread depth, and 3. My local tire store, where my Tesla would get towed in the event of a flat while I'm near my home town (since the nearest Tesla dealer is >50 miles away), is unable to access the warranty on the original Continental Contact RX tires. He was originally told that they had to be worn to 2/32", I was advised to call Continental Tires Customer Service and chose the option of Warranty claims. I was immediately advised that Continental does not warranty original equipment tires. I was therefore forced to spend significant extra money at my local tire store, which does not get the volume discounts that Discount Tire gets. It is no longer practical for me to use Discount Tire, an hour's drive down the interstate, for my tire needs. It is further impractical for me to drive on tires that do not provide the safety that I need, despite the fact that Discount Tire would give a credit of approximately $50/tire once all 4 reached 4/32". I also now realize that Discount Tire is providing that credit at their own cost, despite the fact that they told me that the Continental with the TE on it (mine has a T2) is eligible for warranty rebate. They scanned my tires with the hand-held scanner and their computer indicated it was reb

I believed Tesla full self driving (FSD) was in effect. My Tesla proceeded at 35 miles an hour toward a stop sign and I had to manually stop the vehicle to prevent blowing the sign. It turns out that Tesla sent an email 2 days ago (April 7 2026) that notified me that FSD had been cancelled because my credit card was declined (I had to replace a card on April 7 due to a lost card). I did not see this email. There was no notification in the vehicle that FSD had been deactivated. When I thought I was engaging FSD, I was in fact engaging an autosteer mode with much lesser capabilities, essentially only acting like adaptive cruise control and lane guidance. Engaging this lesser mode is done in EXACTLY the same fashion as FSD, and any driver using it in my situation would always assume FSD was active. This problem, if not corrected will absolutely cause accidents and potentially fatalities. Tesla needs to inform the driver via the head unit that FSD is not active in an obvious, unmistakeable way.

On the evening of April 8th 2026, my wife was driving our 2023 Tesla Model Y home in San Francisco, CA when she noticed unusual noise coming from the front left wheel area. The vehicle was otherwise functioning normally aside from the noise. The following morning, I inspected the vehicle and found a large hex bolt (Class 10.9 grade) on the ground directly beneath the car. The front left wheel was binding and the vehicle was completely undrivable — the wheel felt stuck and made grinding/scraping noises when attempting to move. Based on the bolt size, grade, and location, this appears to be a front suspension lateral link fastener that detached from the subframe. This is the same defect described in NHTSA recalls 21V-835, 22V-895, and 23V-235, involving under-torqued or improperly secured front suspension fasteners on Tesla Model Y vehicles. The vehicle had 28,482 miles at the time of the incident. There was no prior collision, impact, or road hazard event. No warning or alert appeared on the Tesla touchscreen at any point. The vehicle displayed no diagnostic message despite having a compromised suspension component.

While performing a low-speed reverse turn into a driveway, a loud clunk was heard and the driver side front wheel completely separated from alignment. The vehicle became immediately undrivable. Upon inspection, the ball joint retaining nut was found to be absent from the front driver side suspension assembly. No torque verification mark was present on the fastener. The vehicle is currently at an authorized Tesla service center for repair and is available for inspection. Safety risk: Complete loss of wheel alignment and directional control. Failure occurred at low speed in a private driveway. Had this occurred at highway speed the consequences could have been catastrophic. Confirmed by dealer: An authorized Tesla service advisor confirmed that a Technical Service Bulletin exists in Tesla’s system for this exact condition. No owner notification was issued prior to failure. The advisor confirmed the retaining nut is installed by an automated robot assembly process with no human torque verification step and no verification mark applied. Prior warning symptoms: NONE. No warning lamps, no messages, no audible symptoms prior to catastrophic failure. The absence of a retaining nut on a safety-critical suspension fastener with no quality verification process represents a systemic assembly defect potentially affecting all vehicles produced under the same assembly process.

Vehicle: 2023 Tesla Model Y Long Range Complaint: I am reporting a serious safety issue involving a vehicle sold by Tim Dahle Nissan Murray in Murray, Utah. Approximately three weeks ago, I purchased a 2023 Tesla Model Y Long Range from this dealership. After purchase, I discovered that the rear seat belts were not functioning. I have evidence indicating that the dealership was aware of this defect prior to the sale. This is a critical safety issue, as seat belts are required safety equipment under federal motor vehicle safety standards. The vehicle should not have been sold in this condition. Additionally, the vehicle had an issue with the right rear wheel/tire losing air. When I returned to the dealership, they failed to properly inspect or repair the issue. Instead, they reduced the air pressure in the other tires to match the leaking tire, rather than addressing the defect. After leaving the dealership, the tire again lost air. Upon inspection by another service provider, the wheel rim was found to be bent. When the tire was inflated to proper pressure, it began leaking air immediately. This created an unsafe driving condition, as the vehicle could not maintain proper tire pressure. I was forced to have the vehicle repaired by Tesla at my own expense ($1,390). The combination of non-functioning seat belts and an unsafe wheel condition placed my family, including my newborn child, at significant risk. I am requesting that this matter be investigated as the dealership knowi

The bolts attaching the front passenger wheel's lower lateral link to the body fell out. Luckily this occurred while pulling into a parking lot. Once both bolts had fallen out the vehicle was not steerable. There have been many instances of this reported online, but usually they occur with far fewer miles and I was not experiencing the symptoms. The day prior there was an alert stating that an alignment was needed but it was still okay to drive. I could tell there was a slight alignment issue while driving. The vehicle was towed to a Tesla Service Center and is currently being repaired.

The contact owns a 2023 Tesla Model Y. The contact stated that while driving from a complete stop, the vehicle made an abnormal clicking sound. The vehicle was taken to a Tesla Service Center, where it was diagnosed and determined that the driver's side upper control arm had failed and needed to be replaced. The contact was informed that the repair was not covered. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 52,000.

Nuna Exec Next car seat. I have the older version of this car seat for my older child and it works great. The new version ("Next") has an issue where the tigthening/loosening strap folds over and gets stuck, thus making it impossible to loosen the straps and remove the baby from the seat which is very dangerous for the child, especially in case of an emergency. This is not the way the item should work. I contacted the company, they sent me a full replacement. The replacement seat acts the same way, they are willing to send me another shell replacement. This is clearly a production/design issue - not a one-off seat issue.

I was parking my vehicle in my driveway, turning left to park in front of my garage and heard a loud pop. I got out, looked underneath the car and didnt see anything unusual. I later investigated by moving the vehicle and noticed my steering wheel was turning without any driver input, and heard the tires scrubbing more than normal. I got out of the vehicle and noticed my tires were not aligned, having one tire pointing to the left, and the other tire pointing straight. Then I noticed a large bolt on the ground. I called Tesla and they told me my car was 2000 miles out of warranty and would have to pay for towing and the repair. I feel the steering should still be covered under warranty.

My 2023 Tesla Model Y suddenly became inaccessible via key card and phone key with no prior warning. The tow operator successfully jump-started the vehicle with a 12V jump and it powered on — suggesting a 12V battery failure, not an HV system failure. Tesla diagnosed water ingress in the HV battery pack and HV harness, citing an isolation resistance fault and open flood port. Their conclusion escalated from "water ingress" to "vehicle submerged," with an $11,000 battery replacement recommended and warranty denied. I am disputing this. The vehicle has never been submerged or exposed to flooding. The only physical evidence provided was clean water droplets on a single HV connector — no waterline staining, no sediment, no debris, no pin corrosion. No ingress pathway (seal, gasket, or breach point) was identified. The flood port mechanism was not explained and may activate from pressure changes or seal failure — not exclusively submersion. The vehicle powering on after a 12V jump is inconsistent with catastrophic HV failure from submersion. I believe this may represent a manufacturing defect in the HV battery pack sealing system allowing moisture intrusion under normal conditions. Tesla has classified this as owner-caused damage without sufficient physical evidence. If similar cases exist across 2023 Model Y vehicles, a systemic defect may be present. Safety risk: sudden, complete vehicle shutdown with no warning — potential loss of propulsion while driving. Vehicle is currently

While driving under normal conditions, without any prior impact, collision, or road hazard, the control arm on my vehicle suddenly detached. This occurred during active driving and caused an immediate loss of vehicle stability and control. The failure happened without warning and posed a serious safety risk. At the time of the incident, my children were in the vehicle, which significantly increased the danger. The vehicle had not been involved in any accident or misuse. This appears to be a potential manufacturing or assembly defect involving a critical suspension component. Tesla towed the vehicle and repaired it at no cost. However, a suspension/control arm failure during normal driving is a serious safety concern that could lead to loss of steering control and possible crash. I am reporting this incident for safety investigation purposes, as this type of failure may pose a broader risk to other drivers.

Incident Date，March 07, 2026] Current Mileage, 31625 miles ​ I am reporting a catastrophic structural failure of a safety-critical suspension component on my Tesla Model Y. ​Upon inspection, I discovered that one of the bolts securing the driver-side lower control arm has completely detached and fallen off. A second bolt is approximately 50% loose. This has caused a significant safety hazard, as the control arm is no longer properly secured to the subframe, leading to a high risk of total steering loss and wheel detachment while driving. ​Furthermore, when I contacted Tesla Service, they demonstrated extreme negligence by instructing me to drive the vehicle in this lethal condition to their service center. They also initially refused to cover the towing and repair costs, claiming it was not a factory defect despite the clear evidence of fastener failure (improper torque or thread locker application during manufacturing). ​This is a clear manufacturing defect that poses an immediate threat to the driver, passengers, and other road users. I am requesting NHTSA to investigate this batch of Model Y vehicles for suspension fastener integrity issues to prevent potential fatal accidents.

This is my 10th report; it relates to 2 issues I have reported before 1. The "phantom breaking" on cruise control that I have reported a few times previously has apparently been fixed on a software update, but we were not notified. I went in to Santa Fe Tesla where I took delivery of my vehicle and got into a discussion about my disappointments with this car, specifically the tires (see #2). I mentioned my past problems, including the phantom breaking. The man was dismissive and a bit defensive and asked if I'd made an appointment. I said I'd been told several times they hadn't figured out a software fix (and even Tesla employees were simply refraining from using cruise control, which is what I did). He said they "fixed it a while ago" and he's not had complaints since then. I tried cruise control on my 45 minute freeway drive and indeed, the problem did not occur. Interesting that they knew it was an ongoing problem, didn't deal with it, and didn't announce when they finally did fix it. I do not yet know if it is an ongoing safety problem for me but I'm planning to gradually increase my use of cruise control, since most of my driving is high-speed freeway driving. 2. I asked about getting warranty rebate for my original tires that have failed at 38K miles. He said I would have to pursue that through the distributor (American Tire?) and that he'd only had 2-3 customers ever do that. He said most customers just pay for better tires. He offered to sell me another Continental ti

In approximately August 2023 — approximately seven months after purchase — the vehicle’s battery stalled completely while I was driving a few miles from my house on a surface road. The vehicle lost all drive power without warning. I was fortunate that no vehicle was following me or they might have slammed into the vehicle’s rear if they were unable to suddenly quickly stop. I turned on the emergency flasher lights, and after waiting a few minutes, the vehicle restarted and I decided to just drive the car home. I did not continue on my planned destination.

I was driving on the freeway and suddenly my care start moving to the right and screen shows me the message steering alignment service recommended ok to drive. When i stopped the vehicle one of the bolts fell off from underneath of the car and I was no longer able to turn the wheels. I towed the car to Tesla Burlingame dealership, and they told me that I have to replace front lateral link assembly, nut and washer, half shaft assembly front. Even though tesla stuff confirmed my issue i the same as previous recall but because my vin number not in the list and this is wearable parts I have to pay 2000.00

Catastrophic Axle Failure, I was driving out from my driveway when this happened. Just the day before my wife was driving on the highway, and I was driving with my two boys. I have video of the complete failure of the left driver's side axle. The vehicle was towed by the dealer and is at the dealer as we speak. There has been no inspection by the police or insurance representative. We had reported it to Tesla at our last appointment but they said they could not recreate the noise.

Rear seat belt latch won't latch. This becomes a problem because dirt and debris fall into the seat belt latch since the seat belts latches are lower than the seat cushions. Child eats something with crumbs and the crumbs fall into the seat belt latch. Over time these build up to the point the seat belt won't click in.

On February 23, 2026, I was driving my 2023 Tesla Model Y under normal city conditions. While parallel parking at very low speed, I suddenly heard a loud metallic bang from the driver’s side of the vehicle. Immediately afterward, the vehicle lost mobility and the steering wheel became unresponsive and would not turn. I exited the vehicle and observed a detached metal suspension component and a bolt on the ground underneath the driver’s side. The vehicle was not drivable and required towing. I contacted Tesla Roadside Assistance through the Tesla app, and the vehicle was towed to Tesla Service Center in Coral Gables, Florida. At the time of the incident, there had been no collision, no impact with a pothole, curb, or road debris, and no prior warning signs or noises indicating a developing issue. The failure occurred suddenly during a low-speed maneuver. Tesla Service initially indicated that the vehicle was under warranty and that repairs would be covered if no external impact was found. However, after inspection, Tesla attributed the failure to an alleged “external impact” and declined warranty coverage, providing an estimate of approximately $4,000. After involving my insurance company, the vehicle was inspected by a Tesla-certified repair facility, which found significantly more extensive damage to the suspension system, estimating repairs at approximately $11,000. This incident represents a sudden and complete failure of suspension components resulting in immediate loss o

The contact owns a 2023 Tesla Model Y. The contact stated that while the vehicle was parked, the driver's side seat belt retractor unit detached. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 38,581.

This is my 9th report about my defective Tesla. When I wrote last month (Complaint Number: XXX, submitted electronically to NHTSA on 2/27/2026, 8:06:19 PM) I forgot to mention the significant safety issue I had with my tires: I arrived into Albuquerque airport in early December 2025 during a storm. I'd planned to drive at least to [XXX] on my way home further north, but a friend in [XXX] said it was still snowing there and I shouldn't attempt it. I made a reservation at the Motel 6 in [XXX] . It was dark, and the rain had stopped, but the roads were wet. Driving north on I-25 I encountered the snow/sleet storm. All of a sudden I found myself hydroplaning...or sliding...in the poor visibility and there was no nearby exit. I white-knuckled to the motel, and only later realized that my low-quality, already-worn tires were the likely problem. Yesterday I was shopping for new tires and learned that the factory-installed Continental ProContact RX 255/45R19 is not electric-vehicle rated, is a "passenger touring" tire and is not recommended for the weight of an EV. Additionally, it has a 55K mile warranty...I am at ~32K miles, and not even due for my next tire rotation, which is when I thought I would have to buy new tires. My local tire dealer, private in a small town, is not able to access the Continental warranty until the tire is down to a tread of 2/32". Discount Tire will not let me drive away if the tread is below 4/32"...and at 5/32 (I think) last tire rotation they weren't s

The front trunk (frunk) actuator failed due to an under voltage condition. During repair, Tesla technicians also found corrosion in the wiring harness connectors. The vehicle has been garaged its entire life and has never been exposed to harsh environmental conditions. Tesla's own service documentation specifies that underwood and underbody connectors should be protected with anti-corrosion grease during assembly. Premature corrosion on a grade vehicle at 78,000 miles suggests a manufacturing defect in either the harness materials or the factory assembly process. Repair cost $860.20, partially offset by a $200 goodwill credit. A non-functional frunk also represents a potential safety concern as the hood latch mechanism is part of vehicle safety systems.

Client was severely injured (traumatic brain injury, fractured skull bone and ankle with ongoing cognitve and physical symptoms, probably permanent) as a pedestrian when crossing Rt 28 in Chatham, MA. He was struck by a 2023 Tesla Model Y in reduced roadway visibility conditions due to sun/shade conditions. The auto braking system failed to activate in time to avoid the collision. This appears to be directly related to NHTSA investigation PE24031.

Worn or broken Bushings control arm is under warranty but Tesla service declined to cover it under warranty I have checked all reviews and feedback This issue is under warranty and free of charge by Tesla service

When I backed the car out of our driveway and turned the steering wheel to go on the street in front of our house, there was a loud scraping sound and the car was stuck. Thinking that it could be ice or something, I tried to drive it forward but the same thing happened. Straightening the steering wheel helped but I stopped and checked. The control arm of the suspension had dropped and was scraping on the ground. I called Tesla who asked me to stop driving and had it towed to their repair facility in Sterling VA. Without even putting it on a lift, they told me there was too much damage and they would not fix it under warranty - despite me saying multiple times that the control arm of a car's suspension should never drop and it is a manufacturing defect/issue. Finally, I filed a claim with my insurance company and had the car towed to a Tesla authorized repair shop. They did an assessment and estimated over $24k for repairs. At this point the insurance company deemed it to be a total loss and asked me to take my personal belongings from the car so they could have it towed to their shop/location.

On January 29, 2026 my 2023 Tesla Model Y was serviced by Tesla for windshield repair and routine maintenance. Within a week after the service visit, the vehicle began displaying a service warning message on the dashboard. I contacted Tesla and was advised to bring the vehicle back for inspection. Before I could return to the service center, while slowly reversing out of my garage, a large bolt fell from the vehicle and the front left wheel assembly dropped, causing the vehicle to come to an abrupt stop. Tesla service later confirmed that a bolt from the front suspension link assembly had detached, resulting in damage to the front halfshaft, steering gear, wheel speed sensor, and other related components. The vehicle had approximately 38,000 miles at the time of failure. This appears to be a critical suspension hardware failure. If this failure had occurred at highway speed it could have resulted in loss of vehicle control and a serious accident. The vehicle had been serviced by Tesla shortly before the incident and had displayed a warning message prior to the failure.

We were driving on the freeway when my son started screaming to a point we had to get over and stop to check what was going on. His arm got stuck in the forward facing belt path and he couldn’t get it out. I had to get him completely unbuckled in order to take him out of the seat sideways as otherwise I would have pulled the arm out at the shoulder.

My wife was driving our Tesla Model Y when she suddenly became very lightheaded, headache and had trouble breathing. She also noticed a strong chemical smell coming from inside the cabin. She rolled down the windows and the smell started going away immediately and she began to feel better. She felt it was unsafe to continue driving so she pulled over and we had the car towed to a Tesla service center. Tesla inspected the vehicle and confirmed there was an unpleasant smell coming from the air conditioning system. They cleaned the evaporator with foam cleaner and replaced the cabin air and HEPA filters. They told us there were no leaks and considered the issue resolved. We do not believe this fully explains what happened. A dirty evaporator or old cabin filter does not cause someone to become lightheaded and struggle to breathe while driving. The chemical smell and physical symptoms our wife experienced point to something more serious that was never identified. The HVAC system and evaporator are available for further inspection. No warning lights appeared before or during the incident. Safety risk: The driver became lightheaded and had difficulty breathing while operating the vehicle, making it unsafe to drive and requiring the vehicle to be towed.

The contact owns a 2023 Tesla Model Y. The contact stated that on two occasions while stopped in self-driving mode, the vehicle unintendedly accelerated into oncoming traffic. The brake pedal was depressed, and the vehicle stopped after driving a foot. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.

I am reporting two severe 'phantom braking' incidents involving my Tesla vehicle while driving without autopilot. In both instances, the vehicle initiated hard emergency braking on a high-speed roadway with no obstacles, pedestrians, or vehicles in my path. This sudden, uncommanded deceleration created an immediate risk of a rear-end collision from following traffic. Incident 1: November 2025 at approximately [XXX]. I was traveling at 30 mph on [XXX] . The car suddenly braked to 0 mph. Weather was sunny, and the road was straight. There were several vehicles following behind me. Incident 2: [XXX], at approximately [XXX]. Location: [XXX], Honolulu. The vehicle decelerated from 10mph to 0 mph without warning. In both cases, the car stopped suddenly and was placed in Park. I had to put the car in drive to resume driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This is my 8th report. Just after my 7th report, in May 2025, I had my tires rotated at 25,000ish miles. The car still did not record that still shows the last rotation at 8,000 miles. Furthermore, I was told at Discount Tire that I needed new tires because the tread was so thin. I was aghast...a new Tesla with tires that wear out at 25,000 miles? I was told that Tesla does not provide adequate tires for the weight of the car, and that I could buy higher quality tires next time. Now I understand why I kept having flats in the right front tire, despite rotation: all 4 tires were inadequate for my car! I asked if I could wait until my next rotation and he said I could probably make it...but they can't let me leave Discount Tire with tread 4/32nd inch thick. I think I was at 5 or 6 /32nds. The price of appropriate replacement tires is roughly $1,500. Additionally, I just downloaded a software update; here's the first screen of the Release Notes: (uploaded below) Are you kidding me? They still have not fixed the cruise control, and instead of fixing the charge port, they add another step to sidestep the broken one. I'm hoping you will investigate and recall this car. Tesla owners like me who have lost 50% of the value of the low-quality vehicle we were scammed by are pretty frustrated! thanks for listening [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Front Control Arms were replaced in January of 2025. I replaced all 4 tires and during the alignment on February 18, 2026 the technician reported to me that the front control arms were beginning to crack. He told me it is a known issue on Tesla model 3 and model Y. I have set up a service appt to address the issue again. Of note, Tesla service centers refer to control arms as "links" which is very deceptive on the service receipt.

While driving, the car came to a sudden stop in the middle of the road, making a loud screeching sound. The sound persisted when the vehicle was made to drive. Checking underneath, I noticed a large bolt fell off. Along with the noise, the suspension also felt very stiff while driving forward. In any case, the car coming to a halt all of a sudden in the middle of the road is a life threatening experience and needs to be looked at.

The vehicle display flashed red and then the vehicle turned off completely while in traffic with no ability to change gear, operate the electronic door releases, or turn the hazards on. Safety was put at risk because insufficient notice of failure was given so it was impossible to get out of traffic, the vehicle could not be put in neutral so could not be pushed out of traffic, further the hazard lights could not be turned on so I had to stand in traffic waiving people around the vehicle. Because the electronic door releases didn't work, the doors could not be opened from the outside, had a front window not been open, it would have been easy to trap our child in the car. The dealer confirmed that the failure took place from vehicle logs but was unable to reproduce the problem. The dealer/manufacturer inspected the vehicle. Prior to this happening the vehicle showed warnings that power was reduced and vehicle may not restart about 20 minutes prior to the event, but the warnings disappeared after a minute. Even though Tesla confirmed the failure, they refused to diagnose the problem or fix it so the vehicle remains dangerous.

I was driving with the car in Autopilot in the center lane of the highway. I could see a white vehicle move close on my right, and I confirmed that it had crossed over into my lane with both its front and back left wheels on my Tesla screen with a quick glance. I then tried to maneuver to the left lane (which my screen showed was clear) but the steering wheel had significant tension. All of a sudden, I heard the chime signaling that Autopilot disengaged, the car jerked hard, and my car was headed toward the median. I swerved quickly to the right and hydroplaned. As I straightened out, my vehicle hit a vehicle in the right hand lane. The strong tension followed by jerk and quick release of tension prevented me from having full control of my vehicle. I believe that if Autopilot had not been engaged, I could have safely moved into the left lane with control. The police arrived but I was very shaken up and simply said I swerved to avoid a car in my lane but in retrospect wish that I had gone into detail. I’d also like to note that I have a clean driving record, was not in a hurry, did not have loud music on, had both hands on the wheel at 10 and 2 o’clock, and was focused on the road.

Like many have mentioned, the control arm bolt came off or broke. [XXX] / [XXX] / [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle has a phantom breaking problem. It does that 3 times daily on the same route in the same place. This is a big safety flag. It has the same problem on the Autopilot & normal cruise control.

PLAINTIFF: [XXX] [XXX] Phone: [XXX] ] Email: [XXX] ] VS. DEFENDANT(S): 1. [XXX] 2. King Bodyshop [XXX] Phone: [If known] STATEMENT OF CLAIM (File in Duplicate Plus One For Each Defendant) The Plaintiff sues the Defendant(s) for money owed Plaintiff by Defendant(s); and which is past due and unpaid; for: ☐ Work done and materials furnished by Defendant to Plaintiff (or check “Other” below). ☐ Other (Explain): Breach of contract for incomplete auto body repairs. Additional facts: Plaintiff. On or about December 12, 2024 you dropped off the vehicle, Year 2023 Model Y performance VIN [XXX] to Defendant King Bodyshop (operated/owned by [XXX] ) for body repairs pursuant to an agreement/estimate. Plaintiff paid $24.500 amount paid] for the repairs. Defendant agreed to complete the repairs properly but not only failed to do so, but charged over $9000 to fix the problem and damages, still leaving the vehicle with unresolved safety restraint system issues, including active alerts: • RCM2_a203: Safety restraint system issue – Service is required • RCM2_a095: Front left safety restraint system issue – Service is required Despite repeated requests over several months (October 2025] to present), Defendant has not completed the repairs, fixed the faults, or refunded the payment. This constitutes a breach of contract and/or negligent/incomplete workmanship under Florida law (including the Motor Vehicle Repair Act). As a result, Plaintiff has incurred damages including: • Eon paid $24500 amou

While dropping to school in my Tesla Model Y on [XXX] , I experienced a severe safety incident. A lower control arm bolt on the driver's side came off, causing the suspension to collapse. Before this, I noticed symptoms consistent with reported Model Y issues: rattling, clunking/popping noises, particularly when driving over bumps or turning, and unstable steering. This appears to be a manufacturing defect, similar to previous recalls for under-torqued bolts. I am reporting this for investigation to ensure Tesla takes prompt action to prevent future, potentially dangerous incidents. Currently it is towed to telsa service center to resolve the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Safety complaint: intermittent uncommanded rear-seat folding while driving; rear (3rd-row) seat belt anchorage integrity. Issue 1 — 2nd-row right seat: Since the purchase, the right-most rear passenger seat in the 2nd row intermittently activates its seat-folding motor while the vehicle is moving. In each event, a passenger was seated in that seat with the seatbelt fastened. The motor engages (audible whirring), and the seat attempts to fold fully forward; the passenger’s body prevents a complete fold, so the seat partially collapses while occupied. This has never occurred when the seat is unoccupied. The most recent documented event times provided to the manufacturer for electronic log review (CST): • Fri Jan 23: 7:40 AM; 7:41 AM • Mon Feb 2: 7:26 AM; 7:29 AM; 7:53 AM; 7:54 AM The manufacturer requested these exact times to check vehicle logs, but reported they could not find evidence in the logs and could not reproduce the issue during service/test drive. Issue 2 — 3rd-row seat belts: During a service visit on Feb 3, 2026, the manufacturer found that the 3rd-row seat belt anchors were not secured to the vehicle (documented as a safety concern) and performed a repair/adjustment to secure the left 3rd-row seat belt, then validated its operation afterward. The manufacturer had also previously documented (March 17, 2025) that the 3rd-row seat belts were not properly mounted and were unsafe/operational for passengers, but took no action in March 2025. No crash, fire, or known in