2023 Tesla Model Y complaints

We recently got a subscription for Tesla's full self driving (FSD) system. While using the system, on several occasions, the car "jerked" momentarily. Like it is hard braking but then the car resumes its previous pace. Again, this is very quick, perhaps taking less than a second. It is an occasional occurrence, but it has happened enough times that I am not using the feature anymore. For a split second, It feels like the car was stopping abruptly, which startled everyone riding in the car. My wife called Tesla and provided the information above to an automated help center. She was told to try the "Hurry" mode in FSD. We've been using the "Standard" mode.

On 07/16/2026, I was driving my 2023 Tesla Model Y when the vehicle suddenly began swerving rapidly left and right across multiple lanes without my intended steering input. The vehicle became difficult to control, and despite my attempt to correct the direction, it continued to move unpredictably and resulted in a collision. There were no prior warnings or indications of a steering or control issue before the incident. After the collision, I reviewed the Tesla USB drive and found that Dashcam and Sentry Mode recordings from immediately before and during the incident were not available; only recordings after the incident were present. I am concerned that a possible steering, electronic control, or software malfunction may have contributed to the loss of vehicle control.

I am reporting a catastrophic structural wheel failure involving my 2023 Tesla Model Y, VIN [XXX], with approximately 78,439 miles. On XXX at approximately 9:30pm, while heading home at approximately 35-40 mph, the front passenger-side wheel fractured and separated into two major pieces. The vehicle was being operated normally on a freshly paved road under clear skies. There was no pothole, curb strike, collision, or known impact with any object before the failure. This was not a routine flat tire or cosmetic wheel issue. The structural wheel itself split apart, creating an immediate loss-of-control risk and raising serious concerns about the integrity of the remaining three original wheels. We purchased a replacement wheel, tire, and TPMS sensor out of pocket and had the repair completed by McGriff Best-One Tire & Service, a respected regional tire shop. After examining the failed wheel, McGriff documented that the damage did not appear to have resulted from an impact and appeared consistent with a manufacturing or factory defect. The failed wheel has been retained and preserved for inspection. An earlier McGriff service document mistakenly identified a previously owned Tesla Model 3 that remained in its customer system. McGriff corrected the vehicle information, and the corrected documentation and photographs confirm that the repair and inspection involved the subject 2023 Tesla Model Y. I reported the incident to Tesla and requested escalation to Field Engineering or Produ

On XXX I retrieved my 2023 Tesla Model Y (VIN: [XXX]) from Tesla Motors NV, Inc. ([XXX]) after their third attempt to correct a severe panel and component misalignment following a collision repair (Invoice #XXX). The facility replaced major front-end structural components, including the Front Bumper Beam (1687601-00-E), Front Subframe Crush Can (1109193-00-C), and Cast Front Underbody Left Hand Crush Can (1608453-00-D).Tesla's official guidelines require a mandatory 3D structural measurement test whenever these specific cast aluminum underbody and subframe parts are replaced. The repair facility verbally claimed the damage was minor/cosmetic and that only a manual tram measurement was performed. However, a manual tram gauge cannot detect 3D frame twists or height deviations in cast aluminum components, making it wholly insufficient.As a direct result of this unverified structural alignment, the vehicle's front end remains warped. After the first repair, the headlamp shifted and protruded on the right side. After subsequent attempts to fix it, the left headlamp is again protruding outward. Because the structural frame is misaligned, the forward-facing cameras are out of calibration. Under Autopilot, the vehicle exhibits dangerous behavior, including misidentifying a standard bike lane as an extended vehicle lane. Furthermore, the repair facility has since removed or hidden the conversation logs regarding these complaints, and I can no longer find the messages in the Tesla app.

While driving, the front lower suspension lateral link (fore link) completely detached and separated from the subframe. The aluminum arm dropped down, pulling entirely free from its mounting bushing and shredding the plastic underbody aero shield. The failure caused a sudden and immediate loss of wheel alignment and camber control, making the vehicle entirely unsafe to drive and requiring an emergency tow. There was absolutely no impact, collision, or external road hazard that caused this failure; the component separated entirely due to structural or fastener failure.

I purchased a used 2023 Tesla Model Y from Tesla in Austin, Texas. Upon and after delivery I discovered the following safety defects that were not disclosed to me prior to purchase: the front left door is completely off its hinges and scratching, the rear right door does not shut properly, the passenger side window is not seating correctly in its track, the front left tire is damaged, and both wheel rims have visible chipping and damage. Tesla's own delivery managers documented all of this in their system at the time of delivery. I no longer feel safe driving this vehicle. I have escalated to Tesla executive leadership and filed complaints with the BBB and Texas Attorney General.

Lateral control arm bolt has fallen out with no impact/collision or reasonable explanation.

I am submitting this report based on my personal experience operating a Tesla Model Y equipped with Full Self-Driving (FSD). I have used FSD for approximately four years and have extensive experience with the system. During several recent road trips through heavily forested and mountainous areas, including Yosemite National Park and multiple locations throughout Oregon, I repeatedly observed similar unexpected behavior under the same environmental conditions. On roads where dense tree cover creates alternating bands of sunlight and shadow across the pavement, the vehicle occasionally performs abrupt deceleration, unnecessary braking, or jerky speed adjustments despite there being no visible hazards, obstacles, pedestrians, or animals in the roadway. I cannot determine the technical cause, but based on repeated observations at different locations, it appears that rapidly changing lighting conditions or high-contrast tree shadows may present a perception challenge for the vision-based driving system. This is only my observation and not a technical conclusion. My concern is that unexpected braking or sudden speed changes could surprise following drivers and increase the risk of rear-end collisions, particularly on two-lane highways or winding mountain roads. While I remained attentive and was able to supervise the vehicle, these unexpected reactions occurred multiple times under similar conditions. I respectfully request that NHTSA evaluate this type of real-world driving enviro

Power steering is giving difficulty while driving on the highway, stiffens up and hardens and makes it difficult to steer to the left or the right. Took it to the dealer, they confirmed needed a new steering rack, checked online quite some people with the same issue especially with their cars coming from the same year. No warning lamps doesn’t show up on the screen, took to Tesla dealership and they ran a diagnostics and then confirmed.

My Tesla has repeatedly exhibited dangerous behavior while Full Self-Driving (FSD) is engaged. On multiple occasions, the vehicle has stopped for a red light and then proceeded through the intersection while the traffic signal was still red. This has put my family and others at risk on a public roadway and creates a serious safety concern. One documented incident occurred on June 21, 2026, while my family was in the vehicle. During that event, the car stopped at a red traffic light and then proceeded to attempt to run intersection even though the light remained red. This was alarming and dangerous, and it required close driver supervision because the system did not behave in a safe or reliable manner. This was not an isolated incident. My Tesla has run red lights in this same manner on multiple occasions while FSD was engaged. In addition, the vehicle will suddenly stomp on its brakes on a public roadway, which is another serious and unpredictable safety issue. I have taken the vehicle to Tesla regarding these issues, and I was told that this behavior is considered normal and that nothing would be done about it. Tesla’s response was that the software is still being developed, and that this is essentially part of the risk of using the software. These repeated failures involve traffic signal compliance and erratic vehicle behavior that could easily result in a crash or injury. My family has been placed in danger by these events, and I believe this is a serious safety defect tha

I was driving down a city street near my home and put my Tesla Model Y in Full Self Driving and looked down for 1-2 seconds to retrieve something from my center console and the warning notifications started going off and before I had any time to react, the car drove into a parked car at approximately 39 mph. I have records showing the car was in Full Self Driving for 5 seconds before impact.

My 2023 Tesla Model Y experienced a serious front suspension/control-arm fastener failure while I was driving on a road trip from Phoenix, AZ to Los Angeles, CA. The incident occurred in Riverside, CA. The vehicle has approximately 40,000 miles and is still within Tesla’s Basic Vehicle Limited Warranty. One front A-arm/control-arm bolt came completely out, and another related front suspension bolt was found loose. The tire and wheel are not damaged and are not flat. The vehicle became unsafe and undrivable. Tesla’s app initially categorized the issue as a flat tire, but this is not a tire issue. It is a front suspension fastener failure that could have caused loss of control, especially at highway speed. I am aware Tesla previously issued Service Bulletin SB-22-31-002, also associated with NHTSA Recall Campaign 22V895000, involving certain Model Y vehicles where front suspension lateral link fasteners may not have been properly attached. Tesla reportedly limited that campaign to a small affected population, and my VIN was not included. However, my vehicle appears to have suffered a very similar front suspension fastener failure. I am asking NHTSA to review whether this issue may affect vehicles beyond the originally identified population. Tesla should inspect the front suspension fasteners, control arm/lateral link mounting points, torque condition, threads, steering components, and alignment, and should determine whether the failure was caused by improper torque, defective f

Unintended violent steering intervention at highway speeds causing an immediate safety hazard. Almost caused a fatality pulling the car off the highway nearly hitting light posts and highway sign.

On June 23, 2026, at approximately 7:45 AM Central Time, I was operating my Tesla in full manual drive mode on US Highway 35 westbound between Denton and Fort Worth, Texas. No driver assistance, autopilot, or automated steering system was activated or engaged by me at any point prior to or during this incident. Without warning and without any driver input, the vehicle autonomously activated an automated steering and driving assistance system, assumed full control of the vehicle, and did not return manual control to me despite my attempts to intervene and regain control of the vehicle. The incident occurred during active rainfall and wet road conditions. The vehicle, while operating under its own autonomous system control without driver consent, drifted and struck the guardrail on the driver's left side. Following the initial impact, the vehicle continued moving and did not stop. The automated system remained active and did not disengage following the collision. The vehicle did not return control to me until a wheel separated from the vehicle. This incident was not caused by driver error. The vehicle's automated system activated without driver input or consent, overrode manual driver control, prevented the driver from regaining control of the vehicle, caused a collision with the guardrail, and continued operating after impact until mechanical failure occurred in the form of wheel separation. I am requesting a formal investigation into this uncommanded autonomous system activat

My front suspension is making squeaky and chuckling noice, went to service center they say its out of warranty the issue was there years before but I have ignored thinking weather related issues also make them aware about, since its 4 to 5 thousand miles over warranty I asked for little discount on fix, also made them aware that i have heard similar issue report all over the web also show them related article but they denied, now I don’t understand when model y 2023 has same issue recall but not mine which is same model y 2023, maybe different batch but same issue still not covered and please take a look on it so I don’t have to to pay $2500+ for there manufacturing defect.. thanks

On May 4, 2026, at approximately 9:10 AM, the 2023 Tesla Model Y was being operated at low speed in a parking lot while backing into a parking space. As the driver turned the steering wheel to maneuver into the space, there was a clunk and the front driver-side wheel jerked. The driver stopped immediately, before fully entering the space. The front driver-side suspension had separated: the lower control arm/lateral link became detached at its attachment point, the wheel and rim tilted outward and folded under the wheel arch, and the front halfshaft (axle) pulled out of the front drive unit. The vehicle was immediately immobilized and could not be driven. No collision, curb strike, or impact occurred. The failure happened during a low-speed parking maneuver. Photographs taken at the scene before any recovery, on May 4, show the detached control arm intact and undamaged and the wheel folded under the arch, with the rim, tire, and adjacent bodywork undamaged. The vehicle was towed to a Tesla service location on May 6, 2026, and inspected. Tesla's repair estimate identified damage to both front suspension assemblies, including control arms, lateral links, suspension fasteners, the front crossmember/subframe, steering rack, halfshaft, and front drive unit. This failure mode — a front suspension lateral link/control arm separating from its attachment due to a fastener concern — is the same failure mode addressed by Tesla recall SB-22-31-002 (NHTSA campaign 22V895000) on certain 202

The car's computer shorts out and disables all safety features including navigation, blind spot monitoring, all cameras, emergency braking, autopilot, lanekeeping, auto headlights and wipers. This is a known issue that Tesla will not repair. This resulted in a collision due to poor rear visibility, lack of cameras, and disabled emergency braking. In addition, intermittently there is loss of power steering. Despite this being a known issue, Tesla will not replace my computer, insisting I pay several thousands of dollars for the repair. I feel they must issue a recall and cover this safety defect. The car software cannot be updated, either. Please intervene. [XXX] [XXX] [XXX] I do not have the claim information for the other car involved, but can get from State Farm. I do have the repair costs for my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was involved in an accident while using Tesla FSD. Driving down the freeway my car hydroplaned and spun out and hit another car. My son who was with me said to me that it seemed the car was going a bit fast for the conditions.

While driving in FSD the car is ping ponging between the lane. It didn't used to do this but now does it on any road. Highway, city, turns, etc. The oscillation causes me and my passengers to be sick and it looks like a drunk driver on the road.

Component/Issue Description: Following a recent over-the-air (OTA) software update to the vehicle's Full Self-Driving system, a dangerous user interface defect was introduced. Immediately upon an FSD disengagement—the critical transition window where the operator must resume manual driving control—the center touchscreen populates a mandatory, invasive feedback popup menu. This menu causes a severe driver distraction and creates an immediate safety hazard. The popup blocks vital driving visualizations and navigation data on the screen at a high-stress moment. Furthermore, the UI creates a functional touchscreen lockout, demanding manual and visual interaction from the driver to clear the box while the vehicle is actively in motion. Forcing a driver to divert their eyes from the roadway to navigate a touchscreen menu immediately following a system intervention creates an unreasonable and systemic risk of collision. The manufacturer has provided no setting to disable this dangerous distraction.

A 2023 Tesla Model Y experienced a sudden electrical failure while parked/being prepared for use. Multiple warnings appeared on May 26, 2026, including high-voltage system service required, low-voltage electrical system power reduced/vehicle shutting down, cabin climate control limited, and steering/braking/parking brake functions degraded. The vehicle could not be driven normally and required flatbed recovery. The failure created a safety concern because the vehicle showed high-voltage and low-voltage faults together with steering/braking/parking brake warnings and could have left the vehicle disabled without reliable restart or parking brake function. The manufacturer service center inspected and repaired the vehicle after several days. The component should be available through manufacturer service records, and screenshots of the warnings, tow/recovery, and service records are available.

I was driving my Tesla in self drive mode, and ibecause it started raining. I reduce the speed to standard. I had a notification on the screen, an alert in red. That the tesla reached the maximum speed in that mode “standard”. I was surprised and decided ti canceled the FSD feature and took control of the vehicle. Then when I was driving in the expressway very close to my exit on the right lane, the car accelerated by itself and turn to the left unexpectedly. I tried to returned the car to my lane and I never had control again of the car. Not the steering wheel, not the breaks responded. I was spinning on the expressway until I hit the concrete barrier with the rear bumper. Hopefully I did not hit any car nor they didn’t hit me. The car shutdown after the impact. Tesla sent me the footage of the impact, ignoring the moment that caused that incident that was some seconds before. The brakes were automatically turned onz and the wheels did not move. I know something wrong happened. Specially because the incident some minutes before when I was driving in standard mode and accelerated with no reasons. I have safety concerns. Also I noticed that after the last upgrades the car was havung navigation issues that I reported immediately when the autopilot was removed and we have to select the options.

On 05/31/2026, while Tesla Full Self-Driving (FSD) was actively engaged, the vehicle was taking the La Brea Avenue entrance ramp onto the I-10 freeway in Los Angeles, CA. FSD suddenly accelerated aggressively and the vehicle drifted hard to the left without any driver steering input. The driver was forced to hit the brakes and manually override steering to prevent a serious accident. The behavior felt like a system glitch. Both driver-side wheels sustained severe impact damage and are confirmed cracked. Tesla Service Center confirmed the damage in writing on 06/08/2026 and quoted $2,325.74 in repairs. This dangerous FSD behavior matches the pattern currently under active NHTSA engineering analysis.

The contact owns a 2023 Tesla Model Y. The contact stated that while driving the vehicle on the highway at an undisclosed speed, she heard a loud noise and suddenly lost control of the vehicle. The contact was able to pull off to the side of the road while the vehicle made a loud squealing noise and swerved simultaneously. The contact stated that her passenger side wheel had came off and a bolt. The vehicle was towed three separate times: first to a nearby parking lot, then to the contact's residence, and finally to the dealership. The vehicle was not officially diagnosed, but the contact noted that the lower suspension component was completely separated from the front passenger side wheel and touching the ground. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 29,844.

I am filing a complaint for my 2023 Tesla Model Y (VIN: [XXX] ) due to TPMS failure after update 2026.2.9.1. Tesla denied recall 24V935 coverage. I request review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owned a 2023 Tesla Model Y. The contact stated while driving at approximately 58 MPH, the vehicle hydroplaned and the front passenger side crashed into a lamp pole however, the air bags were not deployed. The air bag warning light was illuminated. No injuries were sustained and no medical attention was sought. The vehicle was towed to an independent mechanic where it was diagnosed that the vehicle was totaled. The manufacturer was notified of the failure. The failure mileage was approximately 57,577.

On XXX at approximately 12:30–1:00 PM, I was backing my Tesla Model Y out of my garage. While reversing, I felt unusual vibrations coming from the vehicle. After backing out, I shifted the car into Drive and attempted to make a left turn. At that point, the vehicle would not turn, and it began producing significant noise and vibration. I exited the vehicle to inspect it for any obvious issues, such as an object lodged underneath the car or a flat tire. I found no visible obstructions, and all four tires appeared to be in good condition. I then drove the vehicle forward toward my driveway and garage area and inspected it again. During this inspection, I found a finger-sized screw or bolt underneath the vehicle. I attempted to reverse the car once more, but the same problem occurred: excessive vibration and an inability to steer either left or right. There were no warning lights, alerts, or notifications displayed on the Tesla screen at any point during this incident. I subsequently contacted Tesla Roadside Assistance and requested that the vehicle be towed to a Tesla Service Center. Tesla remotely accessed the vehicle data but informed me that they could not detect any issues based on the vehicle diagnostics. They suggested that I drive the vehicle to the service center. I explained that the vehicle was unable to turn left or right and that I did not believe it was safe to operate under those conditions. At the time of the incident, I was accompanied by my [XXX] father-in-law,

1. Failed Component/System: The failed system is the Tesla Full Self-Driving (FSD - Supervised) software and its underlying vehicle control logic, specifically resulting in an uncommanded torque request (Sudden Unintended Acceleration). 2. Safety Risk: The vehicle engaged in Sudden Unintended Acceleration (SUA) in reverse from a complete stop, without any driver pedal input. In a parking environment, this uncommanded acceleration poses an extreme and immediate threat to life safety. Had a pedestrian, child, or another moving vehicle been behind my car instead of a metal pillar, this software malfunction would have resulted in severe injury or a fatal collision. 3. Inspection Status: The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. I am intentionally securing the vehicle to preserve the crucial diagnostic logs and EDR data from being erased or reset during standard repair procedures, pending official data extraction. 4. Warnings/Symptoms: There were absolutely no warning lamps, error messages, or visual/audible symptoms prior to the failure. Furthermore, during the uncommanded acceleration, the system did not issue an FSD disengagement warning or chime. The dashcam footage confirms that the FSD visualization remained active and blue on the screen throughout the entire unintended acceleration event up until the impact.

UPDATE to previous complaint – Reference Number: [XXX] VIN: [XXX]a [XXX] UPDATE to my previous NHTSA complaint regarding sudden unintended acceleration in my Tesla Model Y (VIN: [XXX] ) I previ[XXX]sudden acceleration incident on [XXX], at [XXX] 4 parking garage ramp. Tesla has now provided the Vehicle Data Report and EDR data (Case # [XXX]). The data shows accelerator pedal position increasing to 100%, with brake input occurring late. However, I am 100% certain that I did not press the accelerator pedal at any time. I have a clean driving record of over 27 years. This discrepancy between the logged data and actual driver input strongly suggests a potential safety defect in the accelerator pedal sensor system (both redundant sensors), drive-by-wire system, or brake override / Automatic Emergency Braking functionality. Attachments included with this update: Tesla Vehicle Data Report (VDR) Tesla EDR Report High-resolution photos of vehicle damage and airbag deployment I request that NHTSA review this additional technical information as part of their evaluation for a possible safety defect investigation. BTW, it is really difficult to contact Tesla to report such incidents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driver used Tesla FSD (supervised) to park. The car (Tesla Model Y 2023) prepared to park and slowed down. Second before full stop, the car suddenly accelerated on its own without driver stepping on the accelerator. It went onto the curb and knocked over the fence and continue to drive full speed before driver braked hard and stopped the car. Video is available upon request.

I have written several times before about my car's phantom braking in cruise control. When the Santa Fe Tesla dealer, where I bought the car, told me recently that the problem had been fixed, I was disappointed they didn't bother to tell me, but thrilled to hear the news. On May 12-13 I drove over 900 miles. I tried cruise control for significant portions of both drives and did not experience one problem. Finally, I thought, they fixed the problem...and how nice it was to have cruise control for extended drives. Not so soon: on May 19th I was driving 2 friends up to volunteer at the Wildlife refuge on I-25 in northern New Mexico. The phantom braking happened again. My friends were dismayed...one thought I had seen something in the road that she didn't see. The other, in the back seat, tried to understand what happened. Please, this is beyond the pale! Of course I will call and take the car in to the dealer...an hour's drive for me. I will be surprised if they fix it, and if they do it under warranty. I did just buy new tires (see previous report about original tires with multiple flats and not even making it to their 40,000 mile warranty) so I'm no longer worried about getting a flat in the rural areas where I live and drive.

While driving, a critical heavy-duty front lower control arm / lateral link bolt completely detached from my vehicle and was found intact on the ground with factory green threadlocker still visible on the threads. The undercarriage and chassis show absolutely ZERO signs of external impact, scrape, or road hazard damage. This structural failure caused an immediate, severe safety hazard, rendering the vehicle completely unsafe to drive due to a catastrophic risk of wheel separation and total loss of steering control. This exact component failure is identical to Tesla's historical safety recalls, specifically NHTSA Recall Campaign Number 21V835000 and its expansions, which explicitly state: "the front suspension lateral link bolts may not have been secured to the correct specifications... causing the fasteners to loosen over time and separate from the sub-frame." Because the bolt loosened and fell out over time due to insufficient factory torque, the loose component put uneven mechanical stress on the lower control arm, resulting in the complete failure and damage of the control arm assembly. Tesla Service Center has refused to honor this as a latent manufacturing defect, hiding behind warranty expiration. They have unconscionably misclassified a known, life-threatening production defect as standard "wear and tear," forcing me to pay a $265 diagnostic fee and the full cost of a complete control arm replacement under protest. I am filing this report because Tesla is actively enda

While making a normal right turn at low speed in a residential neighborhood, I heard knocking sounds from inside the vehicle and immediately lost steering control. I had to physically force the wheel back into position to regain control of the car. After the initial incident, every right turn and brake application produced a loud rubber grinding sound accompanied by significant loss of steering control. The vehicle was completely unsafe to drive. Tesla previously issued recall SB-22-31-002 for 2023 Model Y vehicles for improperly torqued front lower lateral link fasteners at the factory which are the exact same components that failed on my vehicle. Tesla confirmed my VIN was not included in the recall. The vehicle has been driven normally with no accidents or abuse. Mileage at time of failure was approximately 58,000 miles.

The full self driving system has malfunctioned and is failing. I was put in incredibly dangerous situations that were near potentially fatal accidents. Had someone been a little bit closer when following me, I would not have had enough time to counter the issue. Yes it has been confirmed but not nearly to the extent that I have experienced it It has been inspected by a local service center from the company. There have been some visibility warnings but nothing else.

Bolt fell out of the lateral control arm on the front left wheel. Car was inoperable.

On Saturday 16th Oct 2026 around 10 AM EST, while driving down the ramp from Parking Floor 2 to Parking Floor 1 in the JFK Terminal 4 Short Term Parking garage (John F. Kennedy International Airport, New York), the Tesla vehicle suddenly accelerated forward very fast on its own without any input on the accelerator pedal. Either I was not pressing the gas pedal at the time, or I was slowing pressing as the car was going down on ramp. The car surged ahead with significant force and struck a fence at the bottom/end of the ramp area. There were two passengers in the vehicle. No other vehicles were involved. The impact caused: My Tesla Model Y to sustain severe front-end damage and appear to be a total loss. Injuries to both passengers. Minor scratches on my hands. Sequence of Events: I was driving the vehicle at low speed down the ramp from Parking Level 2 to Level 1 in JFK Terminal 4 Short Term Parking. Without pressing the accelerator, the car unexpectedly accelerated. Braking did not prevent the impact. The vehicle came to a stop only after hitting the fence. Today, I have reported this as a sudden/unintended acceleration event to Tesla and requested a full vehicle data log review. I would like Tesla to investigate following. 1. Why the car suddenly accelerated on very speed? 2. Why the steering got locked when it happened? 3. Since it is the closed parking lot, why Tesla did not stop automatically before hitting fence? I have been driving for more than 27 years, I never had a

Whenever Autopilot is disengaged by the driver, a pop up multiple choice question appears on the screen covering critical car information with no way to get past it except reading and answering the multiple choice question while you are driving. You have to take your eyes off the road to answer the question, it's about the dumbest most unsafe thing I've ever seen from a car company. Please require them to fix it immediately, and apparently a rule needs to be written that pop ups on cars are illegal.

Clicking/thumping on sharper turns a day before the issue. Then today, there was a loud clunk while driving. When I was reversing into my driveway, there was scraping noises and resistance. Upon exiting the vehicle, I saw the passenger side front control arm loose. It is now inoperable.

Nature of Defect: While operating Full Self-Driving (FSD) at highway speeds, my vehicle exhibits involuntary lateral swerving — sudden, uncontrolled movement to the left and right without driver input. This behavior occurs repeatedly and unpredictably, posing a direct safety risk to the occupants of my vehicle and to other drivers. Tesla Service diagnosed the root cause as a failed FSD computer and recommended full replacement at a cost exceeding $3,000. Crashes or Injuries: None to date, though the behavior described above creates a significant risk of collision at highway speeds. Frequency: Recurring during FSD engagement at highway speeds. Additional Context: This defect was present during my vehicle's original warranty period. Tesla has been aware of this issue since my service visit and has not completed the repair. I have an active goodwill warranty request pending with Tesla that has gone unacknowledged for over two weeks. I am submitting this complaint because I believe this defect may affect other Tesla vehicles equipped with the same FSD hardware, and I want NHTSA to have a record of this failure mode.

I lease a 2023 Tesla Model Y. The rear passenger side seat belt/buckle assembly had previously experienced issues involving unexpected disengagement/unlatching. The vehicle was previously brought to Tesla for service regarding the restraint system/rear passenger buckle area and Tesla represented that the issue had been addressed. On April 4, 2026, during an emergency braking event to avoid another vehicle that abruptly cut in front of me and slammed on its brakes, I was forced to brake hard and maneuver to avoid a collision. During that braking event, the rear passenger side buckle released/unlatched while my child was properly secured in a child safety seat in that seating position. As a result, the entire child safety seat violently pitched forward and my child’s face struck the seat in front of her. This incident occurred after Tesla had already been given notice of restraint system concerns involving this seating position and after prior service attempts. The issue raises serious concerns regarding rear passenger restraint integrity and child occupant safety during emergency braking situations. Tesla was formally notified again regarding this incident on May 12, 2026. As of the date of this complaint, approximately one week has passed and Tesla has not responded or attempted contact regarding the reported child occupant restraint failure. The vehicle has not yet been reinspected by Tesla following this incident and remains available for inspection. I am requesting preserv

Purchased used 2023 Tesla Model Y from Tesla on April 17, 2026 at ~16,300 miles. Pre-delivery, Tesla notified me by text that the vehicle failed state safety inspection due to front upper ball joint play (a known Tesla Model 3/Y defect). Tesla repaired it at its own service center and certified it as passing on April 8, 2026. No warning lamps or messages. ~12 days post-delivery a family member reported a noise from the left rear; the vehicle was then parked. On May 10, 2026, I removed the left rear wheel and found the left rear brake caliper completely detached from the rear knuckle. Both caliper bracket mounting bolts were missing. The caliper was held only because it had seized on the rotor. Vehicle unsafe to operate. Towed by flatbed to Tesla May 11; available for inspection on request. Properly torqued caliper bracket bolts do not back themselves out in ~800 miles of light use. Realistic causes: (a) bolts installed but not torqued to spec, worked loose in service; (b) bolts missing at state inspection and certified anyway; (c) suspension disassembled during the pre-sale repair, bracket reassembled with bolts omitted. All implicate Tesla's workmanship; (b) and a visibly-loose (a) also implicate the inspection. Tesla previously acknowledged this failure mode in recall SB-21-33-002 ("Loose Brake Caliper Bolts," 2019-2021 Model 3 / 2020-2021 Model Y): caliper bolts "may not be torqued to internal specifications" and "may be loose, allowing the brake caliper to separate." My v

Vehicle brought to Tesla Service Plano TX for front-end rattle on bumpy roads at 49,951 miles. Technician found right front compliance arm split, left front compliance arm tearing, right front aft link starting to wear, left front aft link split at bushing, rear bolt for link loose, and opposite side nut separated from the subframe causing bolt to have zero tension. Tesla replaced entire front subframe assembly, both front lower lateral links, and both front lower compliance links under Basic Vehicle Limited Warranty. During the same visit, the technician performed a Vehicle Health Check (form SC-25-00-016 R2) and documented additional rear suspension defects: rear lower fore links have play and rear upper fore link bushings have excessive travel. Technician marked the suspension section as Repair/Replace. Service center declined warranty coverage on the rear, calling it normal wear despite the technician's findings. This is the second major warranty visit. At 14,928 miles in September 2024, Tesla Austin replaced the Power Conversion System, 16V Li-Ion battery, and pyrotechnic battery disconnect due to a loose harness connector causing vehicle shutdown warnings. Vehicle was manufactured at Tesla Gigafactory Austin TX. A separated subframe nut is a structural safety defect that could result in wheel alignment shift and loss of vehicle control. I drove this vehicle with my family including two children before the defect was discovered. Tesla Service Plano, service number XXX, s

I would like to report a serious safety concern regarding Tesla Full Self-Driving (FSD) on HW3-equipped vehicles. My vehicle repeatedly performs sudden and aggressive braking while FSD is engaged, even when there are no visible obstacles, vehicles, or hazards ahead. In some cases, the vehicle slows dramatically or comes to a complete stop unexpectedly. This creates a significant rear-end collision risk, especially on higher-speed roads where surrounding traffic does not anticipate abrupt braking behavior. This issue has been occurring for approximately one year and appears to have worsened over time and TESLA hasn't released a single FDS software update for over a year for HW3 vehicles. I recently brought my vehicle to Tesla service, paid for diagnostics/repair, and the issue still remains unresolved. I have also personally experienced the same behavior in another HW3 Tesla vehicle provided as a loaner from a Tesla service center, which suggests the issue may not be isolated to my individual car. Based on my experience, this appears to affect multiple HW3 vehicles operating with FSD enabled. The unsafe braking behavior causes surrounding vehicles to tailgate closely and react suddenly, increasing the likelihood of accidents. In my opinion, the current FSD behavior on affected HW3 vehicles presents a safety hazard for both Tesla owners and other road users. I believe this issue warrants immediate investigation. Until the root cause is identified and corrected, Tesla should con

On May 8, 2026 at approximately 1:15 PM in [XXX] , my 2023 Tesla Model Y unexpectedly locked with my [XXX] infant inside during approximately 100°F weather. I briefly exited the vehicle while charging to disconnect the charging cable. My authenticated phone key remained inside the cabin. Immediately after unplugging the charger, the vehicle activated Walk-Away Door Lock and locked all doors despite the phone key remaining inside the vehicle. I was locked out without access to my phone and had to ask a stranger to call 911 and contact my husband. Cabin temperatures rapidly became dangerous for an infant. My husband was eventually able to remotely unlock the vehicle using the Tesla app, narrowly avoiding forced entry by emergency responders. The vehicle failed to detect the phone key inside the cabin and improperly initiated locking while a vulnerable child occupant was present. This created a serious risk of heat injury or death. The vehicle also failed to prevent the lockout despite an infant occupant being seated in the second row, raising concerns about whether rear-seat occupancy detection and child safety protections functioned properly during the event. I am requesting investigation into Tesla’s proximity sensing, phone key detection, walk-away lock behavior, and child occupant safety protections during charging/unplugging events. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While reversing my Tesla Model Y, the rear parking sensors failed to alert me to a stationary obstacle (fence). No audible warning or visual alert was triggered. The vehicle had recently received a software update prior to the incident. The failure resulted in collision damage to the rear bumper. I believe this may be a sensor or software defect. I am requesting an investigation into whether recent OTA updates affected rear obstacle detection functionality.

I was driving in Topanga Canyon, heard a loud clang. Noticed the steering was off, so pulled over. The front lateral links had failed and it took me 6 hours to get a tow. Had I been at freeway speeds when that happened, I may have crashed and not been able to pull over safely as I was headed towards the 101 freeway before the links failed. Upon researching this, I found online this is a common issue with Tesla’s. If I need it don’t again, I don’t want to have to pay for an issue that’s a manufacturers defect.

Recurring camera and Autopilot defect on a 2023 Tesla Model Y (HW3 with in-cabin camera, in scope for NHTSA Recall 23V838). 7 service visits in 13.5 months and ~14,000 miles of my ownership. Tesla verified the camera/Autopilot defect in writing on 12/5/2025 and replaced the upper Quad Camera Cover (P/N 1755687-00-B) and Interior Camera (P/N 1588124-S0-I). Same defect returned by 4/27/2026. On 4/28/2026 Tesla service issued a Could Not Duplicate citing 'no log data showing signs of autosteer having an issue or any camera blocked alerts.' But Tesla's own VIN-linked telemetry, which Tesla provided me via Privacy Portal data request, contains: 28 Autopilot FAULT events on 14 of 27 retained days; 1 ABORTING event matching my report to the minute; and 17 highway-speed (>=50 mph) phantom-brake-class hard decelerations <= -0.20 g. The worst event: 4/28/2026 at 2:12 PM EDT, less than 90 minutes after Tesla returned the vehicle. Autopilot was in ACTIVE_NOMINAL state with cruise engaged at 63.6 mph. System produced an unprompted -0.252 g (-2.47 m/s^2) deceleration. Driver was not braking; system was driving. Additional phantom brakes: -0.297 g at 62.9 mph on 5/2/2026; -0.294 g at 70.0 mph on 5/3/2026. Multiple Take Over Immediately alerts without explanation. Camera Blocked alerts in clear conditions. Driver-monitoring system flagged 'hands NOT detected' on 339 of 684 monitoring detection events during the 27-day window despite hands being on the wheel — the recall remedy mechanism is f

While using Full Self-Driving on my 2023 Tesla Model Y, the automatic high beams repeatedly activate in active traffic conditions, including when following other vehicles and when oncoming traffic is present. The system does not consistently dim the lights, creating glare that could impair visibility for other drivers. The driver is unable to permanently disable automatic high beams while FSD is engaged.

While driving on I-95 North in the fast lane at highway speed, my 2023 Tesla Model Y experienced a sudden loss of propulsion and displayed a warning indicating the vehicle was shutting down. The vehicle rapidly decelerated and would not respond to acceleration or drive engagement. Steering remained functional, which allowed me to maneuver the vehicle across lanes to the shoulder to avoid a potential collision. This required an emergency maneuver in active highway traffic with my family in the vehicle. A soft reset did not resolve the issue. After performing a hard reset, I was able to move the vehicle slowly off the roadway to a nearby location where it was later towed. This incident occurred without prior warning and created a significant safety hazard due to sudden loss of propulsion at highway speed.

Safety Defect Complaint – Tesla Model Y FSD v14.2.2.5 I am reporting unsafe speed behavior in Tesla Model Y Full Self-Driving (FSD) software v14.2.2.5. FSD uses selectable driving profiles (Sloth, Chill, Standard, Hurry, Mad Max) to control speed, but provides no definition of how these profiles affect speed or limits. Tesla also removed the ability to manually adjust speed incrementally, reducing driver control. While in Standard mode, the vehicle exceeded the speed limit by 12 mph, resulting in a photo radar citation. This was not driver-initiated. I have experienced at least six incidents where the vehicle exceeded the speed limit by 10+ mph without warning. Two design issues create significant safety risk: The right scroll wheel now controls both microphone and FSD profile selection. Its multi-directional design allows unintended inputs that can change speed profiles (e.g., to Hurry or Mad Max) without driver awareness. There is no audible or visual alert when this occurs. The vehicle can accelerate beyond safe/legal speeds before the driver realizes and disengages FSD. The driver-set speed warning (set to 8 mph over limit) failed to activate during multiple overspeed events, including the citation incident, despite being enabled. This removes a critical safety safeguard. Speed increases have occurred both gradually and rapidly, reducing reaction time. Safety Risk: unintended acceleration, loss of predictable speed control, lack of driver alerts, and failure of safety war