2023 Tesla Model Y complaints

I was driving highway on 2/13/2023 around 11:12am. Traffic was clear, weather was good, I was using autopilot with Tesla model Y. The car decided to break at highway speeds for no reason. The breaking was very aggressive and I was very scared. There was no accident but something is not right with autopilot of Tesla. The car is new and using latest available software update.

Car braked aggressively and unexpectedly on highway in full traffic with autopilot (lane keeping cruise control) for no reason. Car in front was over 10 car lengths away and not slowing. Almost caused collision with car behind me but I took control immediately and hit accelerator. Night time driving - approximately 530pm on route 64/1 headed west in Raleigh nc. My car is “vision only”. Extremely unsafe.

Had Adas engaged for about 180 miles and had phantom braking atleast two times. There was no one in front or on side

When driving in Traffic aware cruise control in Highway where the speed was around 70 mph, vehicles system auto applied brake and significantly slowed down speed for a few seconds. Had there been a vehicle following us closely, there would have been an accident. There were no close objects or vehicle in front while this incident happened.

Failure: rear motor disabled. Verified customer concern. Inspected rear drive unit and found inverter had internal issue causing failure. Replaced rear drive unit inverter and verified vehicle now operates as expected. Safety: car speed reduced to 68mph max and the regenerative braking barely worked. All functionality like cruise control/adaptive were restricted Yes - reported to Tesla dealer/service center and had verified and fixed under warranty No warnings prior. Driving down the road I heard a loud clunk and then a warning appeared saying power reduced, rear motor disabled. Ok to drive.

The back up camera is misaligned and shows the car in the wrong position. The poor rear visibility, combined with the “coming soon“ parking sensors means it’s very dangerous to backup the vehicle.

While backing out of my parking lot space I almost hit a pedestrian emerging from behind a nearby parked car. My user manual, provided at the time of delivery, referred to warning sounds in situations such as these. I notified the Tesla service about this issue and was informed that my vehicle did not include these warnings because Tesla stopped installing the ultra sonic sensors required to activate the warning. Tesla service indicated this would be corrected in a future software release relying on Tesla vision. That initial service call was early January and Tesla has still not provided the updated software nor a target date for the change. The lack of sensors has also resulted in near impact in the front of the car due to the lack of sensors. This is a particular problem for senior drivers.

The contact owns a 2023 Tesla Model Y. The contact stated that the message “Passenger Air Bag Off” would illuminate while his wife was occupying the front passenger’s seat with the seat belt securely buckled. The vehicle was taken to the Tesla Service Center, where an unknown software update was recalibrated. The Tesla Service Center then informed the contact that the front passenger’s side seat needed to be replaced in the event the failure persisted. The contact stated that the failure reoccurred approximately three weeks later. The manufacturer was notified of the failure and informed the contact that the vehicle was operating as designed and the passenger’s side air bag would not activate unless the passenger weighed approximately 130 pounds. However, the contact stated that the Owner’s Manual indicated that the air bag would be activated if the passenger weighed 100 pounds. The contact stated that his wife weighed 126 pounds and was 5ft. 1 inch tall. The vehicle was not repaired. The failure mileage was approximately 15.

I bought this car on January 24, 2023, I was driving with my family on Route 1 South in Woodbridge, NJ and all the sudden steering wheel fall January 29, 2023 . Was lucky there was no car behind and able to pull on divider. https://twitter.com/preneh24/status/1619889507133976580?s=48&t=-diw7ET9CNnRr31mHffyfw

I was driving on the George Bush Turnpike on with cruise control set at 80mph. There were few cars on the road an no cars in front of mine. All of a sudden the car went from 80 down to 60 mph and I had to recover manually by pressing the acceleration pedal. The only interesting point is that there were 2 cars accelerating at a higher speed in the next two right lanes that were passing me and didn't cross into my lane. There were no cars within 10-15 car lengths in front of me. Thankfully there were also no cars behind me so I was not rear ended due to the sudden deceleration. I cannot get in to even discuss the issue as Tesla has failed to service the car after moving 5 scheduled appointments in the last month. They now tell me my next appointment is Feb 24. To be fair they are not aware of this specific issue...the appointment was originally for several other issues unrelated to safety.

When I purchased the car it was sold with certain safety features and those features are not available. It was also a surprise that the sensors were removed and Tesla Vision was the replacement. As of today Tesla Vision software update has not occurred and many features have been disabled. I cannot understand why Tesla would eliminate the sensors / radar and not have the upgrade to Tesla Vision tested and active in my new vehicle. Pretty much all of the Advanced Driver Assistance Systems (ADAS) you list above are not functional. I have written three letters to Tesla since I picked up the "Y" model and have not received a response. In those letters I requested the car be returned for a full refund because it was knowingly sold with these features missing!

We were driving our brand new Tesla Y long range (we picked it up by the end of November 2022, and it was less then 150 miles) on 01/22, there were 3 adults and 2 kids in the car, and the car lost power in the middle of freeway. We had to slide the car to the shoulder and call Tesla service. When we saw the warning message on the screen, we were NOT given any respond time, the car lost power immediately. We were almost killed by it. On 01/27, we were told that the car has been fixed. They said there is a definite failure in the drive motor that was documented. There was an issue with an integrated part of the drive unite called the inverter, which can limit power when it has an issue and was resolved by replacing the drive motor assembly with another complete assembly under warranty.

Traversing Blewett Pass at night, in a rain storm. Auto sensing wipers don’t respond to light rain or rain at night. When they are on they don’t adjust to the amount of rain so there is significant water on the windshield for too long. There is no manual option for adjusting the speed of the wipers forcing drivers to navigate a touchscreen in a downpour, in the dark, on a windy mountain pass. It’s terrifying.

Brand new 2023 Tesla Model Y LR phantom breaks on shadows. Issue happens with just auto speed Adaptive cruise control and the more advanced lane departure "Autopilot" feature on. Happens on 45mph roads and on highways at 65-75mph. Most serious instance was on US 540 in Apex NC where car hard braked when it was about to go under an overpass with a strong shadow. Sunny day, 10AM in the morning, no other cars near by. Would have likely caused an accident if someone had been behind me.

On the freeway with auto steer and adaptive cruise control on. I experienced 3 phantom breaking incidents over the last two weeks. The car suddenly drops in speed about 10-20 mph before I can catch it and turn off cruise control and accelerate back to the right speed. It’s super dangerous. We live in WA where it rains a lot and our car was delivered without any ultra sonic sensors. This was a big issue for me because we didn’t get a lot of the features I was expecting and they told me it would be fixed with full vision eventually. I think it’s false advertising since the test drives and a lot of things that sold me on the car were not there when I got mine. The breaking problem could easily cause crashes for us and is a big safety risk.

While driving on the expressway, I had the cruise control set at about 72 mph. The car to my right went to change lanes but then saw me and rectified; my car automatically applied the brakes hard without me even touching anything. I was lucky that the car behind me was far enough that it didn’t hit me. However, this is a safety hazard for me and others as I couldn’t control the breaks at all. It also caught me by surprise since I did t know it was going to do that.

I ordered the car with parking sensor feature standard similar to my daughter car model Y 2022 which she bought a couple of months earlier. Tesla removed the parking sensor without advising me. This sensors are vital for safety of pets, children and obstacles during parking.

Park collision warning is defective. I have learned that Tesla has disabled Park Assist on this vehicle and on Model 3/Y manufactured after October 2022 despite still advertising this functionality in the current user manual. This is because they have transitioned from ultrasonic sensors to a purely camera based system. However, their camera based software has not been enabled for park assist. As a result of this, I had a minor impact while parking due to expecting an audible 'beep' or screen indication of distance from objects, as I have had in my prior tesla. However, I received no such warning. Also, Tesla poorly communicated to users, many of whom have had this functionality in prior teslas, that this functionality has been disabled. In speaking with Tesla Service, I was informed that Tesla has disabled park assist until a software update will be available. However, until the software update is made available, this is a safety defect that should be communicated through a recall to all owners.

When returning from the holidays during the last week of December I was using the Tesla AutoPilot for it's cruise control on the open highway. I experienced the "Phantom Braking" twice during the three and a half hour trip. I reached out to Tesla but only received a canned response explaining how AutoPilot is engaged and disengaged.

We were driving on a three lane on the expressway with the autopilot engaged. all of the sudden and without any warning the car engage on the breaks. We didnt have any cars in front or side we did have a car behind us. This was an extreamly scare situation as it took us by surprised. This happened two times while engages on autopilot. We didnt use anymore after. I searched the web and there are thousands of complaint about it without a resolution. Tesla is no help following up. I hope you can do something about it.

When entering the vehicle, the touchscreen does not turn on. The vehicle can be operated but without the touchscreen on, the speedometer is not available. I believe this to be a safety issue.

On January 13th, 2023 we were waiting for green light on an intersection, 2nd in place. The car in front of us started moving on green light for a left turn, and suddenly it slowed down as a result of another car coming in the opposite direction. Our Tesla Model Y didn't recognized the situation and crashed into it. The automatic emergency braking didn't actuate and also the Forward collision warning didn't alert. The low speed collision avoidance also failed to act. A police report was filed because of the accident. Previously, On January 6th, 2023, a service was requested because of the vision system is not properly detecting objects / situations that can result in collision. Tesla canceled the service appointment. After contacting the dealer on January 13th, they acknowledged verbally that the car is missing sensors that were previously installed in older models.

The car advertising having USS when place the pre-order. But when pick up the vehicle, USS is not there

There was a spontaneous blowout of a rear tire made by Continental. Thankfully I was not hurt while driving at 75 on a highway. I had to tow and replace the tire at discount. There was blowout from sidewall with no evidence of other damage or cause of it. I have kept the tire as evidence. I noticed there is a safety recall on very similar Continental tires. I am attaching the pictures and video of the tire and the note from Discount tire professionals that nothing was found inside the tire. I wonder if these continental tires also need to be on recall list.

I purchased the vehicle on Dec 14 th and so far had two episodes of Phantom breaking leading to near rear end collision. Car is applying breaks for no reason even when there is nothing in front.

Tesla advertised that Tesla Vision will replace the ultrasonic sensors (USS) and help with park assist. Before buying the Tesla model y Tesla representative assured me that Tesla vision will function to replace the USS. Currently my model y has no visibility to any objects near the vehicle. The lake of sensors caused me to hit concrete blocks in parking spots. The lack of these sensors may cause serious accidents around the vehicle while moving out of garages.

I was driving along the highway on cruise control - plenty of space between me and the car in front of me, both of us traveling around 70 mph. My car suddenly started decelerating quickly, as if the cruise control had turned off. It slowed down to about 55-60 before I hit the accelerator to get back up to speed. Nothing obvious that would have caused the slowdown, no one was merging, the car in front of me was still travelling 70ish, and I didn't disengage the cruise control or hit the brake.

I was driving in cruise control on the freeway going 70 mph with no other cars in front of me when suddenly the car slammed on the brakes and slowed to less than 40 mph before I could even react. The car behind me came close to crashing into me. The car continued to slam on the brakes every time I put it in cruise control. I am concerned going forward that if I use cruise control and someone is following close behind me, that they may crash into me if it happens again. I reported the incident to Tesla and they stated that they are aware of the issue and are working on a software fix. However, after researching into the issue, it looks like this issue has been occurring for multiple years with still no resolution.

My brand new 2023 Tesla Model Y brakes for no reason at all while driving in a completely open lane on the interstate highway. I took my car to my local dealer to have it fixed, but they refuse to even acknowledge this serious safety issue. I am now forced to manually remember to DISABLE the dangerous Emergency Braking feature with my brand new car. I have owned cars with cruise control for decades - I am 62 tears old. I have never had an accident on the highway. Never. This is because I keep a safe distance from the vehicle ahead. Please understand that I do love this car. it drives beautifully, and I appreciate the other safety features such as the distance feature keeping the car too close to the car ahead of me while cruise control/auto pilot is engage. However, when I am on the highway in heavy traffic and the car brakes for no reason whatsoever, the chance of having a car ram into me from from behind is a serious danger to myself and my family. Please escalate this issue to the highest level possible, or connect me with legal services involved with class action lawsuits to force Tesla to disable this dangerous malfunction in their automobiles. Kindest Regards, James Gaites 4334 7th St N Arlington, VA 22203

While using “Autopilot” and “Traffic Aware Cruise Control” the vehicle will heavily apply the brakes when there are no forward obstructions or incidents. This causes issues for vehicles behind me and is very unsettling, as there never appears to be a reason for the dramatic reduction in speed.

Car applied brakes suddenly multiple times when no vehicles or objects were remotely close (i.e. the car had phantom braking). This occurred while auto-pilot mode was on as well as while cruise control was on and with auto-pilot off. This happened several times on wide open highway lanes including when no other vehicles or other objects were anywhere in sight.

While using the adaptive cruise control, the vehicle unexpectedly applied brakes aggressively. There were no vehicles in front, to the side, or behind the vehicle. This could have resulted in a collision if a vehicle was behind us.

7 times in 2 days of travel on major interstate highways in cruise control the car phantom sees something that isn’t there and slams on the brakes throwing us forward until I can manually override with the accelerator. Had there been any car following me a serious accident would have occurred.

Since i took delivery of this vehicle on 11/26/2022 ,i had a message displayed on the screen for a faulty passenger seat belt that require a service appointment .i called and requested a service appointment and they gave me one in dec then cancelled it then gave me on in early jan and cancelled it then late jan and they mentioned it due to the lack of parts and i dont feel safe to drive this car with my wife and kids with this faulty seat belt but yet they were pushing me to take delivery and [it seems they were aware of the problem and once i took delivery this message popped up and now i end up with unsafe car that they keep postponing fixing because they don't have the parts just because they want to meet their delivery numbers!!!!

Drove out of my driveway, drove maybe 50 feet and the car did a shake and stopped suddenly in the middle of of the road. The car wouldn’t let me put the car in park, drive, reverse or neutral. Many alerts appeared on the screen (pics attached). The right side of the car was making a whistling sound that wouldn’t stop even when I got to finally turn off the car. The car was reset, turned off and on but wouldn’t drive in any direction. It’s extremely dangerous that a brand new car, 2 days old with 118 miles on it would suddenly stop while driving with no danger near by, the car was going 7-10 MPH, no other cars near or around me for the car to stop in that manner. I had two elderly (mother and mother-in-law) passengers in the car that could have been hurt because of this sudden unnecessary stop.

When using Traffic Aware Cruise Control on interstate highway the brakes would suddenly apply. My safety was not compromised. Vehicle was not checked or inspected by dealer. Was not aware of any warnings, but there may have been some. This happened several times during a 45-minute drive. Conditions, daytime, sunny, light traffic, lanes well marked, no apparent reason for braking. One of the incidents reduced my speed from 70 mph to 35 mph.

When I purchased this vehicle, I was told that all ADAS features would be available once the cameras calibrated (approximately 50 miles). After 100 miles my wife bumped into a wall in our garage. I opened a ticket and Tesla said the ADAS features are unavailable until a software update is sent. The sales person who I spoke to were not aware of this. This is EXTREMELY dangerous. Drivers are reliant on warnings from features like this and to have the features off without a warning could get someone run over.

This new car model Y was picked up on December 20th around noontime. After my husband drove it home, I updated the required documents with insurance. Then we went out to a nearby store. I was the driver(>20 yrs experience). When we stopped on Smithtown Bypass/Moriche by the red light, during the waiting, the car suddenly took off, with an unbelievable speed. THANK GOD!! I don’t know what happened, but I was extremely calm at that moment. I heard my husband screaming and I knew both of us know we are going to directly hit the cars that drove from the left. To avoid such definite impact, I had no choice but quickly made a very aggressive left turn and stopped on the road of Moriche. To be safe, I drove the car back to Tesla around 2pm. The guy said it could be my mistake of accidentally hitting a button of cruise control. I truly doubted it. Is there a button can be unintentionally hit without warning? I asked him to look into the report. I told him I was fully stopped and waiting on the red light. My foot was completely off the pedal. My hands were on the wheel. My eyes were on the road rather than on the touch screen for any information displayed. No warning signs at all. I felt I might have heard some noise while the car shooting out but I am not sure. Even though this serious incident was reported right away and our car was parked in front of the service door, we were scheduled to get a service check on 23rd. And then we were informed by an email that the service check has

I Purchased a new 2023 Telsa Model Y, picked it up today and on the drive home I experienced a phantom braking event which caused the vehicle to immediately stop and become inoperable. Despite my attempts to restart or reset the car it would not move. I sat in the middle lane of a six lane roadway for 90 minutes waiting for a tow truck to take the vehicle to the nearest Tesla Service Center. There was no warning and the vehicle drove flawlessly prior to this event, although I had only driven about 125 miles. I was in heavy traffic and I responded quickly to stop the vehicle and avoid an accident.

The vehicle is reporting open recall, I have already upgraded the vehicle software 2 weeks ago but the nhtsa.gov website is not updated accordingly

The contact owns a 2023 Tesla Model Y. The contact stated while driving 75 MPH, the vehicle experienced phantom braking. The contact stated no warning light was illuminated. The contact stated he had experienced the failure three times within two days. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 500.

1. brake system 2. after vehicle slowly pull up to the curb, the vehicle suddenly accelerated, while the brake was applied, it jump the curb in a shopping center and hit the post outside of a restaurant 3. it was a brand new vehicle just got delivered one day before, ~10 miles on odometer 4. no warning of any kind prior

When my vehicle is on cruise control it suddenly brakes for no apparent reason. On a road trip, it has happened suddenly and many times during the trip. It’s quite scary and dangerous.

I was driving at about 40 MPH on local road at rush hour, the car was put in parking mode when I made a lane change, the speed reduced to 0 rapidly and put me in extremely dangerous situation like being rear ended. then I cannot put car in drive mode and called maker's roadside assistance and 911. car was towed to service center. 1a. Q: What component or system failed or malfunctioned A: car's power system failed. 1b. Q: is it available for inspection upon request? A: I don't know. 2. Q: How was your safety or the safety of others put at risk? A: car might stop quickly unexpectedly when travel at high speed, very likely being rear ended or overturned due to side swipe. 3. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: UNKNOWN 4. Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: car was towed to service center and was inspected & diagnosed. 5. Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A: no any warning, it happened unexpectedly.