Page 8 of 9 · complaints 351–400 of 431

2017 Tesla Model S complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Fuel/Propulsion System
Filed Jan 22, 202037,300 milesAZ

ON 1/19/20 AT 1623 PHOENIX TIME WHILE COMING TO A STOP ON A SURFACE STREET THE CAR SUDDENLY ACCELERATED. PROMPT APPLICATION OF THE BREAKS PREVENTED AN ACCIDENT. THIS IS THE FIRST TIME THIS HAS HAPPENED.

Unknown or OtherCrash
Filed Jan 21, 20201,500 milesCA

RECENTLY I READ AN ARTICLE TITLED 'US AGENCY EXAMINING TESLA UNINTENDED ACCELERATION .' AND I WOULD LIKE TO REPORT THAT I HAVE HAD THE EXACT SAME PROBLEM WITH MY TESLA S. THREE MONTHS AFTER PURCHASING MY TESLA, I WAS PARKING MY CAR WHEN ALL AT ONCE IT ACCELERATED AND HIT THE CAR IN FRONT OF ME IN THE PARKING LOT. IT HAPPENED A TOTAL OF 3 TIMES IN THE FIRST 16 MONTHS THAT I OWNED THE CAR. I CONTACTED TESLA NUMEROUS TIMES AND AFTER GOING BACK AND FORTH WITH THEM, THEY TOLD ME THAT IT WAS MY FAULT BECAUSE THEY SAID THAT I MIXED UP THE BRAKE AND GAS PEDALS. IT WAS THE WEIRDEST FEELING HAVING THE CAR ACCELERATE ALL AT ONCE. I DID NOT MIX UP THE PEDALS. IN THE PREVIOUS 50+ YEARS OF DRIVING, NOTHING LIKE THIS EVER HAPPENED TO ME AND THEN ALL AT ONCE, ONLY 3 MONTHS AFTER GETTING MY TESLA, IT STARTED. I HAVE SAVED E-MAILS BETWEEN TESLA AND MYSELF CONCERNING THIS ISSUE IF YOU WOULD LIKE TO SEE THEM. I HOPE YOU ARE ABLE TO HELP SOLVE THIS PROBLEM AND TO GET TESLA TO ADMIT THAT THERE IS A PROBLEM. IF YOU HAVE ANY QUESTIONS, PLEASE FEEL FREE TO CONTACT ME (SEE BELOW).P[LKP

Structure › BodyCrash
Filed Jan 17, 202018,000 milesFL

I WAS ATTEMPTING TO PARK, THE CAR WAS TRAVELING AT PERHAPS 2 MILES/HOUR, WHEN THE CAR SUDDENLY ACCELERATED, CLIMBED A BURM, HIT A TREE, AND STOPPED ON THE OTHER SIDE OF THE BURM IN THE MIDDLE OF THE STREET.

Visibility/Wiper
Filed Dec 17, 2019CA

RECENTLY REPLACED TESLA WINDSHIELD HAS GHOSTING ISSUES. WHEN REPORTED TO MANUFACTURER, TESLA SAYS ITS WITHIN SPECIFICATIONS, NO TEST RESULTS OR THE TYPE OF TEST COMPLETED WAS PROVIDED AS PROOF.

Suspension
Filed Dec 11, 201915,784 milesCA

PULLING AWAY FROM A STOP IN A PARKING LOT, THERE WAS A NEW RATTLE AT THE LEFT FRONT OF THE CAR, BUT THE CAR DROVE NORMALLY. MADE A RIGHT TURN ONTO A STREET AND SLOWLY APPROACHED AN INTERSECTION. STOPPING AT THE INTERSECTION, THERE WAS A LOUD THUNK. GOT OUT AND SAW THE FRONT LEFT TIRE WAS OFF-CENTER IN THE WHEEL WELL AND TOUCHING THE REAR WHEEL WELL WALL. DROVE THE CAR 100 FEET BACK INTO THE PARKING LOT. CAR WAS TOWED TO TESLA SERVICE CENTER. TESLA REPLACED BOTH FORE LINK ASSEMBLIES. THERE IS A NOTATION ON THE REPAIR INVOICE THAT "FOUND BOTH FORE LINKS REVISION A'S. REPLACED BOTH FORE LINKS WITH REVISION B'S." I STRONGLY FEEL THAT THIS SHOULD HAVE BEEN A RECALL, AS I FIND MANY BLOG ENTRIES WHERE THE SAME PART HAS FAILED OVER THE PAST FEW YEARS AND TESLA REPLACED THE ONE THAT HAD NOT FAILED WITH THE NEW REVISION.

Suspension
Filed Dec 10, 201930,000 milesCA

PLEASE EXCUSE ME FOR BEING SO PERSISTENT IN MY REPORTING OF TESLA DEFECTS. I AM A MAN ON A MISSION. THE AFFECTED CAR IS A 2017 TESLA MODEL S, I DO NOT HAVE THE VIN SO I HAVE USED ONE FROM A WRECKED VEHICLE INSTEAD. HERE IS A THREAD DISCUSSING TESLA SUSPENSION BREAKAGES. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/LOWER-CONTROL-ARM-FAILURE.172590/#POST-4173704 *** COLORADOGIRL22, NOV 5, 2019 I HAVE A 2017 MODEL S. YESTERDAY, WHEN I WAS BACKING UP SLOWLY IN A PARKING LOT, I HEARD A LOUD CRUNCHING, SCRAPING SOUND, AND THEN MY FRONT RIGHT WHEEL "FELL OFF." TAKING A CLOSER LOOK, IT APPEARS THAT THE LOWER CONTROL ARM SHEERED OFF FROM THE WHEEL ASSEMBLY (SEE PICS). I DIDN'T HIT ANYTHING AND HAVE NO IDEA WHAT COULD HAVE CAUSED IT."***** SEE ATTACHED PHOTOGRAPHS. THIS TIME, RATHER THAN A CRACKED ALLOY CASTING IT IS THE SHAFT OF THE LOWER BALL JOINT THAT HAS SNAPPED. THIS SAME FAILURE HAS BEEN REPORTED MANY TIMES. THIS BALL JOINT STEM LOOKS TO BE OF VERY POOR QUALITY AND IS UNDERSIZED FOR THE WEIGHT OF THE CAR. THIS IS BAD DESIGN. BAD MANUFACTURE. BAD INSPECTION. BAD MAINTENANCE. ON THE TESLA FORUMS OWNERS WHO ARE CONSIDERING REPORTING THIS FAILURE ARE STRONGLY DISCOURAGED BY THE TESLA CONGREGATION. ALTHOUGH MANY OF THESE SUSPENSION BREAKAGES ARE REPORTED TO HAVE HAPPENED AT LOW SPEED, IT IS LIKELY THAT SOME HAVE HAPPENED AT HIGH SPEED AND THE OWNERS DID NOT LIVE TO TELL THE TALE. PLEASE INVESTIGATE. THANK YOU KEEF

SuspensionCrash
Filed Nov 23, 201910,000 milesCA

THIS IS ANOTHER COMPLAINT ABOUT THE FRAGILE SUSPENSION COMPONENTS ON TESLAS. HERE IS A TESLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=34366240&ROWNUMBER=43&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE THIS TIME THE LOWER CONTROL ARM HAS SNAPPED IN HALF. BOTH SECTIONS OF THE ARM HAVE FRACTURED. THIS IS CLEAR EVIDENCE OF BAD QUALITY CASTING. THESE CARS ARE TICKING TIME BOMBS. PLEASE TAKE ACTION. THANK YOU. KEEF

Suspension
Filed Nov 18, 201925,000 milesTX

WHEN BACKING OUT OF A PARKING SPOT AND TURNING THE WHEEL TO THE LEFT (AT A VERY LOW RATE OF SPEED). I HEARD A LOUD POP. THE LEFT FRONT WHEEL FELT LIKE IT WAS IN A BIND AS WELL AS MAKING A LOUD GRINDING SOUND. THE CAR HAD TO BE TOWED TO THE TESLA SERVICE CENTER. THE TECHNICIAN DIAGNOSED THE PROBLEM AS A BROKEN CONTROL ARM. HE COULD NOT TELL ME WHAT CAUSED THE ARM TO BREAK. THIS COULD HAVE BEEN DISASTROUS IF DRIVING ON THE ROAD AT NORMAL SPEED.

SuspensionCrash
Filed Oct 27, 201920,000 milesCA

PLEASE NOTE: THIS IS A COMPLAINT ABOUT A TESLA MODEL S 2017 LOCATED IN UNITED KINGDOM. YOUR SYSTEM WILL NOT ACCEPT THE VIN SO I HAVE SUBSTITUTED THE VIN OF ANOTHER TESLA IN A US JUNKYARD. THIS IS NOT DONE WITH ANY INTENT TO MISLEAD. HERE IS THE ACTUAL CAR I AM COMPLAINING ABOUT. HTTPS://WWW.COPART.CO.UK/LOT/53255428/PHOTOS THE AIR SUSPENSION HAS COLLAPSED ON ALL FOUR WHEELS CAUSING SOME MINOR DAMAGE TO THE WHEEL WELLS. THE FRONT LH SUSPENSION HAS BEEN SMASHED TO PIECES. THE DRIVER'S AIRBAG HAS NOT DEPLOYED. ALL OF THE BALL JOINTS HAVE SNAPPED. THE CAST ALLOY STEERING KNUCKLE HAS CRACKED IN SEVERAL PLACES. THESE SUSPENSIONS ARE SIMPLY TOO WEAK FOR A CAR OF THIS WEIGHT AND PERFORMANCE. PLEASE WAKE UP TO THIS. THANK YOU. VERY CONCERNED CITIZEN.

Electrical System
Filed Oct 10, 2019NV

MODEL S HAS LOST RANGE COMPARED TO WHAT WAS ADVERTISED. ALSO MANY PROBLEMS WITH BALL JOINTS THAT CAN CAUSE DIFFICULT STEERING

Suspension
Filed Oct 3, 201930,300 milesCA

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE THE CONTACT WAS EXITING THE DRIVEWAY, THE SUSPENSION ARM FRACTURED ON THE DRIVER'S SIDE OF THE VEHICLE. THE DEFECT LED TO SCRATCHES ON THE INSIDE OF THE FRONT DRIVER'S SIDE WHEEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND WAS INFORMED THAT SOMETHING MAY HAVE STRUCK THE VEHICLE AND CAUSED THE SUSPENSION FAILURE. THE CONTACT DISPUTED THIS CLAIM. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND THEY REFUSED TO SERVICE THE VEHICLE UNTIL THE CONTACT COULD PROVIDE A COLLISION REPORT. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,300.

Suspension
Filed Aug 19, 201928,000 milesCA

I WAS DRIVING ON A CITY STREET WHEN A CAR CUT INTO MY LANE, SO I SLAMMED ON THE BRAKES REAL HARD, AND I HEARD A LOUD SNAPPING SOUND AND GRINDING NOISE AFTERWARDS. THE LOWER CONTROL ARM ON THE FRONT PASSENGER SIDE IS NOW POPPED OUT OF PLACE. I HAVE SEARCHED ONLINE AND FOUND THAT THIS ISSUE IS NOT UNIQUE TO ME, MANY OTHER PEOPLE HAVE THE SAME ISSUE. I WAS LUCKY THAT THIS HAPPENED WHEN I WAS NOT DRIVING ON THE FREEWAY, THERE ARE CASES OF ACCIDENTS BECAUSE OF THIS ISSUE. TESLA SAYS IT IS NOT UNDER WARRANTY AND THERE IS NO RECALL FOR THIS ISSUE.

Suspension
Filed Jul 22, 201916,500 milesTN

AS I WAS BACKING OUT OF MY DRIVEWAY AT LOW SPEED IN MY 2017 TESLA MODEL S 90D (16,500 MILES) WITH THE WHEELS TURNED TO THE LEFT, I HEARD A LOUD BANG. I THOUGHT I RAN OVER SOMETHING SO GOT OUT TO LOOK AND SAW NOTHING. AS I PROCEEDED TO DRIVE THE CAR, IT DROVE SMOOTHLY AT FIRST BUT I COULD HEAR A SCRAPING OR RUBBING SOUND AS I PUT ON THE BRAKES OR HIT THE ACCELERATOR AFTER BRAKING. AFTER PARKING AT MY DESTINATION, WHEN I WAS BACKING OUT TO LEAVE I HEARD AND FELT RUMBLING AND SCRAPPING ON THE LEFT FRONT DRIVERS WHEEL. I LOOKED AND SAW THAT THE LEFT FRONT WHEEL LINER WAS BROKEN AND COLLAPSED AND THE TIRE WAS RUBBING ON THE WHEEL WELL. I PUSHED THE LINER INTO PLACE AND DROVE DIRECTLY TO TESLA SERVICE (3 MILES AWAY) NOTICING MY BRAKES WHERE SLIPPING WHEN APPLIED. ON ARRIVAL THE TECHNICIAN INFORMED ME MY LEFT FRONT CONTROL ARM WAS BROKEN AND ASKED ME IF I HAD BEEN IN AN ACCIDENT. I TOLD HIM NO, AND HE SAID THEY WOULD NEED TO ELEVATE THE CAR TO LOOK AT EXACTLY WHAT HAPPENED. THE LEFT CONTROL ARM FORE LINK HAD SPONTANEOUSLY FAILED. TESLA FIXED BOTH THE FAILED LEFT AND THE INTACT RIGHT UNDER WARRANTY ALONG WITH THE WHEEL LINER, ALIGNED THE CAR AND IT IS NOW RUNNING NORMAL. I HAVE SEEN MANY COMPLAINTS OF THE PREMATURE FAILURE OF THE FORE LINK ASSEMBLY IN THE MODEL S AND BELIEVE THIS IS A SYSTEMIC PROBLEM.

Structure › BodyCrash2 injured
Filed Jul 3, 20199,103 milesCA

WHILE ATTEMPTING TO PARK THE CAR IN A PARKING SPACE THE CAR ACCELERATED ON IT'S OWN AND CRASHED OVER A SMALL CONCRETE RETAINING WALL AND CRASHED INTO ANOTHER VEHICLE. MY CAR AND THE CAR THAT WAS STRUCK WERE TOTALED.

Steering
Filed Jun 15, 201955,950 milesCA

BACKING INTO A PARKING SPOT THE DRIVER SIDE FRONT FORE LINK FAILED WHILE TURNING THE STEERING WHEEL. THIS DAMAGED THE WHEEL, TIRE AND WHEEL WELL.

Electrical System
Filed May 15, 20199,000 milesCA

ON SATURDAY 5/11/2019 AROUND 12:45PM WHILE I WAS DRIVING ON THE HIGHWAY THE CAR SUDDENLY MADE A LOUD SOUND THEN THE CAR SHUT DOWN IN THE MIDDLE OF THE HIGHWAY LEAVING ME STUCK. THE CAR WOULD NOT GO INTO GEAR. THE CAR DISPLAY AN ERROR ON THE CENTER CONSOLE "UNABLE TO DRIVE, PLEASE PROCEED TO SAFETY" (SOMETHING LIKE THIS) I DID NOT TAKE A PHOTO SINCE I WAS CONCERNED ABOUT BEING REAR ENDED. I HAD TO CALL 911 TO STOP ALL TRAFFIC SO THE CAR COULD BE PUSHED OFF THE HIGHWAY. AS WE WERE ABOUT TO PUSH THE CAR IT STARTED WORKING AGAIN. I WILL BE TAKING THE CAR INTO TESLA SERVICE SO THEY CAN TRY TO DETERMINE WHY THIS OCCURRED. THIS COULD HAVE CAUSED A MAJOR ACCIDENT TO MYSELF AND OTHERS IF THIS HAPPENED DURING NON RUSH HOUR TRAFFIC.

Suspension
Filed Apr 8, 201918,000 milesCA

WHEN BACKING OUT OF A PARKING SPACE YESTERDAY, THERE WAS A LOUD GRINDING SOUND AND THE CAR WOULD NOT MOVE. AFTER MOVING IT BACK A FEW FEET, THE CAR WOULD GO SO I DROVE IT A MILE HOME VERY SLOWLY AND CALLED FOR A TOW. THEY TOOK THE CAR AWAY YESTERAY. WHEN MOVING THE CAR TO THE TOW TRUCK, A THREE-INCH ALUMINUM PIECE TORN ON BOTH ENDS AND BADLY MANGLED FELL OUT.

Suspension
Filed Apr 6, 201931,165 milesCA

WHILE REVERSING MY VEHICLE OUT OF MY DRIVEWAY WITH THE STEERING WHEEL TURNED ALL THE WAY TO THE LEFT, A LOUD SNAPPING SOUND WAS HEARD FROM THE FRONT DRIVER'S SIDE TIRE. UPON INSPECTION, THE CAUSE OF THE SOUND WAS NOT VISIBLE. I CONTINUED DRIVING A FEW MILES WHILE LISTENING FOR ANY CHANGES TO THE VEHICLE. A FEW MILES DOWN THE ROAD, I PREPARED TO ENTER THE FREEWAY. AS I DEPRESSED THE BRAKE PEDAL, THERE WAS A LOUD GRINDING NOISE EMITTING FROM THE FRONT OF THE VEHICLE. I PULLED THE VEHICLE OFF TO THE SIDE OF THE ROAD AND CALLED TESLA ROADSIDE ASSISTANCE. I ADVISED THEM OF MY OBSERVATIONS AND WAS ISSUED A PRELIMINARY DIAGNOSIS OF DEBRIS IN THE BRAKE CALIPER. I PROCEEDED TO DRIVE MY CAR TO A HIGH-PRESSURE WASHING STATION TO REMOVE THE DEBRIS. WHILE PARKING AT MY DESTINATION, I NOTICED MY STEERING WHEEL REQUIRED A BIT MORE FORCE TO DURN THE WHEEL; AS I WAS ENCOUNTERING MORE RESISTANCE THAN USUAL WHILE STEERING THE VEHICLE. I GOT OUT AND LOOKED AT THE FRONT DRIVER'S SIDE WHEEL WHILE THE STEERING WHEEL WAS TURNED ALL THE WAY TO THE LEFT. I NOTICED A HOLE APPROXIMATELY 2' TALL AND 1' WIDE HAD BEEN WORN THROUGH THE WHEEL WELL LINER BEHIND THE REAR OF THE TIRE. THROUGH THE HOLE, I SAW SOME WIRE COVERINGS AND A PIECE OF THE VEHICLE'S ALUMINUM FRAME. I ALSO OBSERVED THE WHEEL WOULD RUB UP AGAINST THE EXPOSED METAL FRAME WHEN THE STEERING WHEEL WAS TURNED. I CALLED TESLA ROADSIDE AGAIN AND UPDATED THEM OF MY FINDINGS. THE CAR WAS TOWED TO THE SERVICE CENTER AND SUBSEQUENTLY DIAGNOSED WITH A

Vehicle Speed ControlCrash1 injured
Filed Mar 18, 201921,859 milesCA

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE PULLING IN THE DRIVEWAY AT APPROXIMATELY 5 MPH, THE CONTACT ATTEMPTED TO STEP ON THE BRAKE PEDAL TO SLOW DOWN THE VEHICLE. HOWEVER, THE VEHICLE ACCELERATED THROUGH THE GARAGE AND CRASHED INTO THE HOUSE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT STATED THAT THE VEHICLE WOULD NEED TO BE TOWED. THE CONTACT CALLED TESLA AT 858-558-1555 (LOCATED AT 4545 LA JOLLA VILLAGE DR, SUITE D17, SAN DIEGO, CA 92122) AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 21,859. *TT THE CONSUMER STATED SHE DID RECEIVE MEDICAL ATTENTION FOR THIS ACCIDENT. *TR

Electrical SystemCrash1 injured
Filed Feb 6, 201915,000 milesNJ

2017 TESLA MODEL S STARTED TO ACCELERATE ON ITS OWN OVER 100 MPH, WHEN TRAVELING ON HIGHWAY AROUND 70 MPH, WITHOUT AUTOPILOT ENGAGED. AS SOON AS IT STARTED TO ACCELERATE, THE CAR TOOK CONTROL OVER THE STEERING WHEEL AND DROVE INTO THE GUARDRAIL ON THE LEFT OF THE LANE, THEN QUICKLY STEERED TO THE RIGHT LANES AND STEERED TO THE LEFT AGAIN. SLAMMED ON THE BRAKE BUT DID NOT WORK AT ALL, AND STEERING WHEEL DID NOT RESPOND. THE CAR COMPLETELY TOOK CONTROL OVER TRAVELING OVER 100 MPH GOING ZIG-ZAG ON THREE LANE HIGHWAY, FINALLY CAME TO A STOP AFTER HITTING NUMBER OF TREES IN THE WOODS ON THE RIGHT SIDE OF THE HIGHWAY. THE CAR IS COMPLETELY TOTALED.

Suspension
Filed Jan 31, 20199,500 milesCA

YET ANOTHER CASE OF BROKEN SUSPENSION ON A TESLA. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/FORE-LINK-SUSPENSION-FAILURE-WHILE-DRIVING-ON-THE-FREEWAY.141701/ MODEL S 75 2017 WITH ONLY 9500 MILES. I GOT IT IN MAR OF 2017 SO IT HASN'T EVEN BEEN 2 YEARS. I WAS DRIVING ON THE FREEWAY IN THE FAST LANE AND ABOUT TO GET INTO THE CARPOOL LANE WHEN TRAFFIC SUDDENLY CAME TO A HALT. I SLAMMED ON MY BRAKES AND THEN STARTED TO DRIVE AGAIN BUT REALIZED I COULDN'T. THE CAR SHOOK AND THERE WAS A LOUD SCREECHING/GRINDING SOUND. LUCKILY A MOTORCYCLE COP HAPPENED TO COME BY AND CALLED HIGHWAY PATROL AND THE FREEWAY TOW TRUCK SO HELP GET ME OUT OF THE FAST LANE AND ACROSS 3 LANES TO THE RIGHT SHOULDER. THEN, I CALLED TESLA ROADSIDE TO GET TOWED INTO THE DEALERSHIP. THE SERVICE GUY DID NOT SEEM SURPRISED AND DIAGNOSED THE PROBLEM RIGHT AWAY ON SEEING THE CAR. THE LEFT FRONT FORE LINK IN THE SUSPENSION BROKE. IF THIS WAS A KNOWN ISSUE, I'M WONDERING WHY THERE HASN'T BEEN A RECALL. WHAT IF I WAS DRIVING WITH MY 2 KIDS? THE CAR IS STILL IN THE SHOP NOW BEING REPAIRED. EVEN AFTER THE REPAIR, IS IT SAFE TO BE DRIVING A TESLA? WOULD YOU GUYS CHANCE IT WITH YOUR KIDS IN THE CAR AND RISK THAT HAPPENING ON THE FREEWAY? PLEASE RESPOND WITH YOUR OPINION. DEBATING WHETHER TO SELL MY CAR RIGHT NOW. I DON'T KNOW IF THIS WAS A FAULTY PART OR FAULTY DESIGN AND I SEE THERE HAVE BEEN OTHER POSTINGS ON THIS CATASTROPHIC MECHANICAL FAILURE. FOLLOW UP POSTS ON THAT THREAD SEEK TO DENY AND COVER UP THE PROBLEM. THIS IS

SuspensionCrash
Filed Dec 25, 201814,500 milesTX

I WAS DRIVING THROUGH AN EXIT RAMP AND I FELT SOMETHING BREAK ON THE VEHICLE AND THEN WHEN I TRIED TO TURN THE VEHICLE, IT CONTINUED TO PUSH STRAIGHT. AFTER FURTHER REVIEW, THE REAR TOE ARM OF THE DRIVERS SIDE REAR SUSPENSION BROKE. THIS FAILURE CAUSED THE REAR WHEEL TO BE ABLE TO TURN LEFT AND RIGHT.

Power TrainCrash
Filed Dec 21, 201812,000 milesNV

OUR TESLA HAS HAD TWO INCIDENTS IN THE LAST THREE MONTHS OF UNCONTROLLABLE ACCELERATION....ONCE SLOWLY GOING INTO A PARKING PLACE AND ONCE BACKING OUT OF OUR GARAGE. THE FIRST ONE RESULTED IN A COUPLE OF CRACKED RIBS (WITH SEATBELT ON) AND $18,000 IN DAMAGE. THE SECOND INCIDENT: THE TESLA, WHEN BACKING UP WENT TOTALLY OUT OF CONTROL BY ACCELERATING AND IT BARRELED ACROSS THE STREET AND KNOCKING DOWN A TREE BEFORE COMING TO A STOP. THE TESLA IS NOW IN THE REPAIR SHOP WITH EXTENSIVE DAMAGE TO THE REAR OF THE CAR. NOT SURE YET OF THE DOLLAR AMOUNT. I FEEL THIS IS A SERIOUS DEFECT IN THE TESLA MODEL S.

Vehicle Speed ControlCrash
Filed Nov 18, 201818,150 milesVA

ON OCTOBER 18TH, MY TESLA WAS A MINOR FENDER BENDER . I WAS ON AUTO PILOT AND GOING ON A < 3 MPH SPEED BEFORE THE EXIT RAMP. ANOTHER CAR WAS STATIONED IN FRONT OF ME AND AUTOPILOT DID NOT REALIZE THE CAR CAME IN FRONT OF ME AND HIT THE OTHER CAR. THOUGH THE DAMAGES ARE MINIMAL & THE OTHER PERSON WAIVED HIS RIGHT TO CLAIM INSURANCE . I WANTED TO UNDERSTAND THE REASON AND THE ROOT CAUSE OF THE CURRENT ACCIDENT SO THAT I CAN BE CONFIDENT TO USE THE AUTO PILOT GOING FORWARD. HENCE I FILED A COMPLAINT WITH THE CUSTOMER SUPPORT. AFTER 4 WEEKS OF INVESTIGATION AND REPEATED NUDGING FROM MY SIDE TO EXPEDITE THE INVESTIGATION, I WAS TOLD THAT THE CAR WAS IN AUTO PILOT MODE, AND THE CAR DID NOT REALIZE THE OTHER CAR IN FRONT UNTIL THE ACCIDENT OCCURRED AND THE CAR DID APPLY BRAKES AFTER THE INCIDENT. I ALSO REQUESTED FOR THE INVESTIGATIVE LOGS AND NOTES FOR MY ANALYSIS BUT THE REQUEST WAS REJECTED BY THE CUSTOMER SUPPORT

Suspension
Filed Nov 11, 20185,000 milesCA

THIS IS A COMPLAINT ABOUT THE TESLA SUSPENSIONS. A TWITTER USER WHOSE NAME CAN BE FOUND ON THE SCREENSHOT WHICH IS ATTACHED TO THIS COMPLAINT) HAS POSTED PHOTOGRAPHS OF HIS BROKEN SUSPENSION. HE WAS UNHAPPY ABOUT THE FACT THAT THE SUSPENSION FELL APART IN HIS DRIVEWAY. THE PHOTOGRAPH SHOWS THE CONTROL ARM SNAPPED AND THIS SAME FAILURE CAN BE SEEN TO HAVE OCCURRED ON MANY OTHER TESLAS. EXAMPLES CAN BE FOUND HERE: HTTPS://WWW.FLICKR.COM/PHOTOS/136377865@N05/SETS/72157658490111523/ AFTER A FEW PEOPLE RESPONDED TO THE OWNERS TWEET HE THEN DELETED THE TWEET AND BLOCKED EVERYBODY THAT HAD RESPONDED. IT IS HIGHLY UNLIKELY THAT THE OWNER WILL BE FILING A COMPLAINT. HE IS ONE OF THE TOP TESLA REFERRERS AND IS CLOSE TO EARNING REWARDS FROM TESLA. THE SECOND ATTACHED SCREENSHOT PROVES THIS. THESE FRAGILE SUSPENSION PARTS POSE A RISK TO OWNERS AND OTHER ROAD USERS. STEERING WOULD BE BADLY AFFECTED BY SUCH A FAILURE. MANY TESLAS HAVE SUDDENLY SWERVED OFF THE ROAD WITH FATAL CONSEQUENCES. IT IS CERTAINLY POSSIBLE THAT SUSPENSION FAILURES ARE THE CAUSE OF THESE SWERVES. PLEASE TAKE URGENT ACTION TO PREVENT MORE DEATHS AND INJURIES. THANK YOU. CONCERNED CITIZEN WITH A SENSE OF CIVIC RESPONSIBILITY. FULL NAME AND CONTACT DETAILS SUPPLIED. *TR

Structure › Body
Filed Nov 2, 201818,350 milesNY

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. THE CONTACT STATED THAT THE GLASS ROOF OF THE VEHICLE WAS CRACKED ALL THE WAY TO THE POWER LIFTGATE. THERE WERE NO SENSORS WHERE THE GLASS MET THE GLASS ROOF, WHICH CAUSED A POSSIBLE HAZARD FOR THE VEHICLE OCCUPANTS. THE VEHICLE WAS TAKEN TO TESLA (115 KISCO AVE, MT KISCO, NY 10549, (914) 218-8900) AND THEY STATED THAT THEY WOULD NOT COVER THE REPAIRS. THE DEALER ADMITTED THAT THERE THERE WAS A SAFETY HAZARD REGARDING THE LIFTGATE AUTOMATICALLY CLOSING, WHICH COULD SEVER A HAND OR FINGER. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,350.

Vehicle Speed Control
Filed Oct 19, 20186,500 milesFL

WITH THE CURRENT RELEASE V9, IN A SPECIFIC LOCATION, UNDER AUTOPILOT THE VEHICLE ATTEMPTS TO SUDDENLY VEER OFF THE ROAD TO THE RIGHT, IN A VIOLENT ACTION. MANUALLY CORRECTING CAUSES AUTOSTEER TO DISENGAGE BUT CRUISE CONTROL REMAINS ON EXASSERBATING THE SITUATION. CONDITIONS: 2 LANE HIGHWAY, TRAVELING AT 45 MPH. PAINTED CENTER LINE JOGS SLIGHTLY TO ACCOMMODATE CENTER TURNING LANE. TRAVELLED THIS ROAD SAFELY ON AUTOPILOT FOR OVER A YEAR WITHOUT INCIDENT. NOW IT HAPPENS EVERYTIME. ATTEMPTS TO CONTACT TESLA, THUS FAR HAVE RESULTED IN NO RESPONSE.

Suspension
Filed Sep 17, 20182,000 milesCA

THIS COMPLAINT IS MADE ON BEHALF OF A TESLA OWNER IN NORWAY. NORWAY IS A BIG MARKET FOR TESLAS. THE NHTSA WEBSITE IS NEAR IMPOSSIBLE FOR OWNERS OUTSIDE OF USA TO USE BECAUSE IT NEEDS A USA TO BE SUPPLIED EVEN THOUGH IT IS VALID FOR OVERSEAS OWNERS TO COMPLAIN. THE ATTACHED PHOTOGRAPHS SHOW A TESLA WITH A WHEEL THAT WENT WHOMPY WHILST BEING REVERSED. THE TEXT THAT DESCRIBES THE INCIDENT IS ALSO INCLUDED. HERE IS THE TWEET FROM OWNER HTTPS://TWITTER.COM/IGNORANCEBLISS_/STATUS/1041647129318576128 OWNERS IN NORWAY HAVE BEEN REPORTING SIMILAR CASES OF BROKEN AXLES AND WHOMPY WHEELS FOR SEVERAL YEARS. HTTPS://ELBILFORUM.NO/FORUM/INDEX.PHP?TOPIC=31341.0 PLEASE LOOK AT THE BIGGER PICTURE. THESE ARE NOT ISOLATED FREAKISH EVENTS. THERE HAVE BEEN LITERALLY HUNDREDS OF CASES LIKE THIS. ALL CAUSED BY UNDERSIZED FRAGILE SUSPENSION COMPONENTS. PLEASE DEMAND AN URGENT RECALL. THANK YOU.

Structure › BodyCrash
Filed Aug 20, 20184,900 milesCA

I WAS MAKING A LEGAL U TURN ON A CITY STREET TO PARK. I PULLED BEHIND A PARKED CAR AND WAS GOING ABOUT 1MPH WHEN MY CAR SUDDENLY ACCELERATED AND HIT THE PARKED CAR. THERE WERE NO WARNING SOUNDS UNTIL THE CAR HIT THE OTHER CAR AND THEN THE HORN AND LIGHTS ON MY CAR WENT OFF. THE CAR WAS NOT ON AUTO PARK AND NO AIR BAGS WERE DEPLOYED HOWEVER MY CAR AND THE CAR THAT WAS HIT HAD EXTENSIVE BODY DAMAGE. THERE WERE NOT INJURIES TO PEOPLE. I DON'T KNOW WHY THE CAR ACCELERATED INSTEAD OF STOPPING. I HAVE NEVER HIT THE ACCELERATOR PEDDLE INSTEAD OF THE BRAKE AND I DOUBT IF I DID IT IN THIS CASE.

Vehicle Speed ControlCrash
Filed Jul 25, 201810,000 milesCA

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE DRIVING 5 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A GARAGE DOOR. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO TESLA BUENA PARK (6692 AUTO CENTER DR, BUENA PARK, CA 90621, (714) 735-5696) AND WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

Unknown or Other
Filed Jun 19, 20184,000 milesNV

WHEN ANY FORM OF MUSIC PLAYBACK FAILS (USB, RADIO, ETC) THE AUDIO ALERT FUNCTIONALITY OF THE CAR ALSO IS DISABLED. ANY AUDIO ALARMS (EVERYTHING FROM BLINKER SOUNDS TO EMERGENCY BRAKE WARNINGS) CEASE TO FUNCTION UNTIL THE MUSIC PLAYBACK RECOVERS FROM ITS ERROR.

Vehicle Speed ControlCrash
Filed May 29, 20181,772 milesFL

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE ATTEMPTING TO PARK THE VEHICLE AT A LOW SPEED, THE VEHICLE SUDDENLY ACCELERATED WITH THE BRAKE PEDAL DEPRESSED. THE VEHICLE PROCEEDED TO JUMP THE CURB AND CRASHED INTO SOME BUSHES. THERE WAS NO WARNING INDICATOR ILLUMINATED BEFORE, DURING, OR AFTER THE FAILURE OCCURRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT?S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,772.

Service BrakesCrash2 injured
Filed May 18, 2018100 milesCA

THE CAR FAILED TO COME OUT OF THE ENHANCED AUTOPILOT MODE, EVEN AFTER PRESSING THE BRAKE PEDALS, AND WENT STRAIGHT THROUGH A RED LIGHT, CAUSING A COLLISION RESULTING IN TOTAL LOSS OF BOTH VEHICLES. I BELIEVE THE 'SELF DRIVING MODE', OR THE ENHANCED AUTOPILOT MODE WAS DEFECTIVE. WE WOULD LIKE TO GET THE VEHICLE DATA PERTAINING TO EVENTS JUST BEFORE THE CRASH, BUT TESLA WOULD NOT GIVE IT WITHOUT A COURT ORDER. EVEN BEFORE THIS INCIDENT I HAD NOTICED THAT ENHANCED AUTOPILOT MODE MADE DANGEROUS MOVES ON HIGHWAY. AT ONE INSTANCE, I WAS DRIVING IN THE RIGHTMOST LANE (IN THE ENHANCED AUTOPILOT MODE), AND A DRIVER TRYING TO MERGE IN THE HIGHWAY WAS NOT WILLING TO SLOW DOWN, BUT NEITHER DID THE TESLA, AND I HAD TO BRAKE TO AVOID THE COLLISION. THE AUTOPILOT DID NOT DETECT THE OTHER CAR THAT WAS RAPIDLY CLOSING IN TO THE TESLA.

Parking BrakeCrash1 injured
Filed May 18, 20182,500 milesCA

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT APPLIED THE EMERGENCY BRAKE, BUT IT ALSO FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED MINOR NECK AND BACK INJURIES THAT DID NOT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO AN AUTO BODY SHOP. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.

Vehicle Speed ControlCrash
Filed May 15, 20189,200 milesCA

STOPPED AT A BUSY CITY STREET INTERSECTION FOR AROUND 2 MINUTES WAITING FOR THE GREEN LIGHT. MY CAR WAS SECOND CAR FROM THE INTERSECTION ON A SLIGHT UP SLOPE. OBVIOUSLY THE BRAKE WAS FULLY ENGAGED BUT MY CAR SUDDENLY CREEPS UP SLOPE AND GENTLY BUMPS INTO THE CAR IN THE FRONT. THIS IMPACT PUSHES THE OTHER CAR FORWARD AND MY CAR ROLLS BACK. THE FORWARD COLLISION ALARM WENT OFF BUT I COULD DO LITTLE TO STOP THE CAR OTHER THAN TRY AND PRESS ON THE BRAKE EVEN HARDER. THE CAR AGAIN ROLLS UP AGAIN AND GENTLY BUMPS THE OTHER CAR AGAIN. AGAIN THE COLLISION WARNING WENT OFF BUT I FELT I HAD NO CONTROL OVER THE CAR. I COULD FINALLY GET THE CONTROL BACK AFTER THAT. LUCKILY THERE WERE NO PEDESTRIANS AND CROSS TRAFFIC HAD ALREADY STOPPED. PLEASE NOTE THAT THERE WAS LITTLE OR NO DAMAGE TO EITHER CAR. THE CAR SEEMED TO HAVE A MIND OF IT'S OWN! THERE WAS LITTLE CHANCE OF DRIVER ERROR IN THIS CASE AS I WAS JUST WAITING FOR THE GREEN LIGHT AND THERE WAS NO PANIC SITUATION FOR A MISTAKEN ACCELERATOR PRESS. I COULD NOT GET ACCESS TO THE CAR LOGS AS TESLA POLICY WOULDN'T ALLOW IT. PLEASE NOTE THAT NO SELF-DRIVING SOFTWARE WAS INSTALLED AND CREEP MODE WAS OFF AS IT ALWAYS IS.

SuspensionCrash
Filed May 15, 20182,000 milesCA

PLEASE NOTE THAT I AM NOT THE OWNER OF THIS VEHICLE. I HAVE SEARCHED YOUR DATABASE AND IT SEEMS THE ACTUAL OWNER HAS NOT FILED A COMPLAINT. THIS CAR IS IN A SALVAGE AUCTION YARD. IT HAS A SNAPPED SUSPENSION BALL JOINT. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=28233521&ROWNUMBER=1&LOADRECENT=TRUE ONE OF YOUR INVESTIGATORS HAS EMAILED ME TO SAY THAT IT IS PREFERRED THAT THE ACTUAL OWNER MAKES THE COMPLAINT. WOULD YOU PLEASE ADVISE WHETHER IT IS LEGITIMATE TO FILE THIS COMPLAINT AS A NON-OWNER AND IF SO WHETHER IT WILL BE TAKEN SERIOUSLY OR DISMISSED AS IRRELEVANT. PLEASE NOTE THAT THE OWNER OF ANOTHER CAR WITH A BROKEN SUSPENSION HAS SO FAR NOT FILED A COMPLAINT HIMSELF DESPITE THERE BEING EVIDENCE OF A DEFECT THAT MAY AFFECT OTHER TESLAS. HTTPS://WWW.REDDIT.COM/R/REALTESLA/COMMENTS/8J8KZA/WE_HAVE_BEEN_BRINGING_OUR_TESLA_INTO_SERVICE/ PLEASE NOTE THAT BECAUSE I AM NOT THE OWNER THE DETAILS OF DATE OF INCIDENT AND SPEED OF INCIDENT ARE JUST ESTIMATES.

Suspension
Filed May 13, 20185,000 milesCA

HERE IS ANOTHER COMPLAINT ABOUT THE TESLA SUSPENSIONS FALLING APART. THE OWNER OF THIS CAR IS A TESLA ENTHUSIAST WHO OWNS THREE TESLAS. I AM DOUBTFUL THAT HE WILL MAKE A COMPLAINT TO NHTSA HIMSELF SO I AM PASSING ON THIS INFORMATION IN THE PUBLIC INTEREST. HERE IS A LINK TO THE VIDEO HE HAS JUST UPLOADED. HTTPS://TWITTER.COM/TWITTER/STATUSES/995816775106244609 "WE HAVE BEEN BRINGING OUR TESLA INTO SERVICE SEVERAL TIMES REGARDING STEERING PROBLEMS AND THEY KEPT TELLING US THEY CAN'T FIND ANYTHING AND ASSURED US IT'S SAFE TO PUT OUR KIDS IN IT. MY WIFE REFUSED. THEN THIS HAPPENED. @ELONMUSK @TESLA @TESLAMOTORSCLUB CAN SOMEONE EXPLAIN?" THE FRONT WHEEL IS MOVING BACKWARDS AND FORWARDS IN THE WELL AND EVENTUALLU SMASHES INTO THE BACK OF THE WELL AND RIPS OFF PART OF THE UNDERBODY. YOU CAN SEE THAT THE TREAD OF THE TIRE IS BADLY WORN INDICATING THAT THERE HAS BEEN A PROBLEM WITH THE SUSPENSION FOR SOME TIME. THE INCOMPETENCE OF THE TESLA SERVICE CENTRE IS BEYOND BELIEF. PLEASE DO SOMETHING ABOUT THIS. CONCERNED CITIZEN

Suspension2 injured
Filed May 10, 20182,000 milesCA

YET ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/35285257/PHOTOS THE FRONT END IS ALL BENT OUT OF SHAPE BUT THERE IS NO EXCUSE FOR THE BACK WHEEL TO HAVE GONE WHOMPY. THESE TESLAS HAVE ALREADY CLAIMED TOO MANY LIVES. PLEASE TAKE THEM OFF THE ROADS. THANK YOU. FURIOUS CITIZEN.

Steering
Filed May 6, 201810,000 milesCA

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A RECENTLY POSTED VIDEO: HTTPS://YOUTU.BE/FLXYHWFVAZA THE AUTOPILOT DRIVES ONTO THE WRONG SIDE OF THE ROAD!!! THIS OWNER IS A TESLA ENTHUSIAST AND PRESUMABLY KEEPS UP ON THE LATEST NEW ABOUT TESLA CRASHES. DESPITE THIS HE IS STILL UNDER THE MISTAKEN IMPRESSION THAT IT IS SAFE TO USE AUTOPILOT ON NARROW WINDING ROADS AND AGAINST ONCOMING TRAFFIC. IT IS ONLY A MATTER OF TIME BEFORE THIS MAN COLLECTS HIS DARWIN AWARD. UNFORTUNATELY HE WILL PROBABLY TAKE THE LIVES OF INNOCENT ROAD USERS AT THE SAME TIME. PLEASE PASS THIS INFORMATION ON TO THE NTSB WHO ARE INVESTIGATING THE TESLA AUTOPILOT CRASHES. THANK YOU. OUTRAGED CITIZEN.

Suspension
Filed May 4, 20185,000 milesCA

HERE IS ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=28032585&ROWNUMBER=84&LOADRECENT=TRUE THERE HAS NOT BEEN A COLLISION.. NO AIR-BAGS HAVE GONE OFF, ALL THAT HAS GONE WRONG IS THAT THE SUSPENSION HAS COLLAPSED. ALL THE WHEELS ARE JAMMED UP IN THE WELLS. THE FRONT RH WHEEL IS DAMAGED BY A BROKEN SUSPENSION GIBLET. WILL YOU PLEASE DEMAND AN URGENT RECALL AND GET THESE LETHAL JALOPIES OFF THE ROADS. THEY ARE QUITE OBVIOUSLY UNSAFE AT ANY SPEED. THANK YOU. DEMENTED CITIZEN

Steering
Filed May 3, 201810,000 milesCA

YET ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/29600438 FRONT RH SUSPENSION COLLAPSED. WHEELS GONE WHOMPY AND CROSSEYED. THERE HAVE BEEN HUNDREDS OF SIMILAR TESLA SUSPENSION BREAKAGES THAT ARE DUE TO FRAGILE SUSPENSION COMPONENTS AND NOT THE RESULT OF CRSH DAMAGE. PLEASE RECALL THESE DANGEROUS CARS BEFORE MORE PEOPLE GET KILLED.. THANK YOU. CONCERNED CITIZEN.

Air BagsCrash
Filed Apr 21, 201824,473 milesNJ

WHILE PULLING INTO A PARKING SPOT AT A BUSY SHOPPING CENTER, AND APPLYING THE BRAKE PEDAL (HAVING MOVED IT OVER FROM ACCELERATOR) TO STOP THE CAR AT ABOUT 5 MPH, THE MODEL S SUDDENLY LURCHED FORWARD AT FULL ACCELERATION HITTING NOT 1 BUT 2 PARKED CARS. NOTHING WOULD STOP THE CAR AS IT TOOK OVER AND WENT FORWARD WITH BOTH MY FEET PRESSING THE BRAKE PEDAL AS HARD AS I COULD. FINALLY IT STOPPED AFTER HITTING A SECOND PARKED CAR. TESLA HAS NOT RESPONDED, DESPITE 2 DAYS OF EMAILS AND CALLS.

Suspension
Filed Apr 8, 201820,000 milesCA

HERE IS A SUSPENSION PART FOR A TESLA UP FOR SALE ON EBAY. HTTPS://WWW.EBAY.COM/ITM/2012-2015-TESLA-MODEL-S-RIGHT-REAR-SUSPENSION-TOE-LINK-OEM-1043964-00-C-G252/162890358538?EPID=908253627&HASH=ITEM25ED059F0A:G:OOYAAOSWQFZAEKMS&VXP=MTR THE PHOTOGRAPHS (ATTACHED) SHOW THAT THE EYE OF THE LINK HAS BEEN STRETCHED AND IS LIABLE TO SNAP WITH ANY LOAD APPLIED. THIS SHOWS JUST HOW ABSURDLY WEAK THESE CRITICAL PARTS ARE EVEN WHEN IN NEW CONDITION. THERE IS A THRIVING MARKET IN USED TESLA PARTS SALVAGED FROM WRECKS BECAUSE TESLA CHARGES VERY HIGH PRICES FOR PARTS AND LABOR. TESLA IS KNOWN TO BE VERY RELUCTANT TO REPAIR CARS THAT HAVE HAD ANY KIND OF SUSPENSION REPAIRS. THIS IS FORCING OWNERS TO PERFORM DANGEROUS DIY REPAIRS. THIS IS PUTTING MANY ROAD -USERS LIVES IN DANGER. PLEASE TAKE ACTION. CONCERNED CITIZEN

Suspension
Filed Apr 6, 20185,000 milesCA

HERE IS A DISCUSSION THREAD FROM UNITED KINGDOM IN WHICH TESLA OWNERS REPORT SEVERAL CASES OF SNAPPED SUSPENSION BALL JOINTS (PHOTOGRAPHS ARE INCLUDED) HTTPS://SPEAKEV.COM/THREADS/MODEL-S-RECALL.109425/ SNIP**** THERE HAVE BEEN A SPATE OF TESLAS WHERE THE FRONT SUSPENSION FAILS REVERSING ON FULL LOCK, FOR SOME REASON OVER THE ICEY WEATHER I SAW REPORTS OF 3 IN A MATTER OF DAYS. ONE HUNCH IS A RUBBER BUSH BECOMES LESS MALLEABLE OR BRITTLE IN THE COLD.......I TAKE YOUR POINT, AND FORUMS ARE A HAVEN FOR THE NEGATIVES, BUT THERE DID SEEM TO BE A FLURRY OF THEM ON THE FACEBOOK GROUP A COUPLE OF WEEKS AGO. I REMEMBER ONE WAS IN THE MIDDLE OF GUILDFORD HIGH STREET AND THE POOR OWNER WAS BERATED FOR BLOCKING A PARKING SPACE! *** THIS IDENTICAL BREAKAGE OF THE BALL JOINT STEM HAS BEEN REPORTED TO NHTSA MANY TIMES BEFORE. IT IS STILL AFFECTING LATE MODEL TESLAS AND IT SEEMS THAT THE STEM IS MADE FROM TWO PARTS WELDED TOGETHER. THE FRACTURE USUALLY OCCURS CLOSE TO THE WELD AND IN THE ZONE THAT HAS TURNED BLUE FROM THE HEAT OF WELDING. IN ADDITION TO THE PHOTOGRAPH FROM THIS DISCUSSION FORUM I HAVE ATTACHED A CLOSE UP PHOTOGRAPH OF A BROKEN PART WHICH HAS THE SAME FAILURE. I DO NOT BELIEVE THAT TESLA IS GOING TO FIX THIS PROBLEM VOLUNTARILY BUT RATHER THAT THEY WILL CONTINUE TO COVER UP AND DENY THE BREAKAGES.

SuspensionCrash
Filed Mar 28, 20185,000 milesCA

ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/50374997/PHOTOS THERE IS SOME COLLISION DAMAGE ON THE LH SIDE BUT THE RH SIDE IS COMPLETELY UNDAMAGED EXCEPT THAT THE RH BACK WHEEL HAS GONE WHOMPY INDICATING A BROKEN SUSPENSION PART. HARDLY SURPRISING SINCE THE SUSPENSION PARTS APPEAR TO BE MADE FROM MONKEY METAL. THESE CARS SHOULD ALL BE TAKEN OFF THE ROAD BEFORE MORE PEOPLE GET KILLED.

Suspension
Filed Mar 19, 20185,000 milesCA

HERE IS ANOTHER TESLA IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/22469458/PHOTOS IT HAS BEEN HIT IN THE REAR. THE FRONT LH SUSPENSION HAS COLLAPSED COMPLETELY WITH THE WHEEL JAMMED RIGHT UP IN THE WHEEL WELL. EVEN THOUGH THE REAR LH OF THE CAR HAS BEEN HIT THE LH REAR WHEEL IS ALMOST UNDAMAGED. IT SEEMS UNLIKELY THAT THE WHEEL COULD HAVE WITHSTOOD AN IMPACT HARD ENOUGH TO CAUSE THE SUSPENSION TO BE DAMAGED SUFFICIENTLY TO SKEW THE WHEEL SIDEWAYS IN THE MANNER SHOWN IN THE PHOTOGRAPHS. IT SEEMS HIGHLY LIKELY THAT IT WAS THE COLLAPSE OF THE SUSPENSION AT THE FRONT AND REAR WHICH CAUSED THE TESLA TO SUDDENLY SLOW DOWN AND THEN GET HIT BY A FOLLOWING VEHICLE. THERE HAVE BEEN DOZENS OF CASES IN WHICH THE TESLA SUSPENSION HAS COLLAPSED CAUSING UNEXPECTED SUDDEN DECELERATION AND LOSS OF CONTROL. IT SEEMS HIGHLY PROBABLE THAT THIS CRASH WAS ALSO CAUSED BY A SUSPENSION FAILURE. THE DESIGN OF THE TESLA SUSPENSION IS SUCH THAT IT LACKS LIMIT STOPS. A SIMPLE AIR LEAK CAN CAUSE THE WHEELS TO JAM UP IN THE SUSPENSION WITH DISASTROUS CONSEQUENCES. EXAMPLE: HTTPS://FORUMS.TESLA.COM/EN_AU/FORUM/FORUMS/AIR-SUSPENSION-FAILURE-VERY-UNPLEASANT-RESULTS SNIP ** THE RIGHT FRONT AIR STRUT FAILED DUE TO A LEAK WHICH CAUSED THE WHOLE FRONT OF THE CAR TO DROP SO MUCH THAT THE WHEELS WERE RUBBING AGAINST THE INSIDE OF THE WHEEL WELL, AND THE FRONT OF THE CAR WAS RUBBING ON THE GROUND. THE CAR BECAME ABSOLUTELY NOT DRIVABLE - WHY DOESN'T TESLA AIR-SUSPENSION DESIGN INCORPORATE SOME SORT OF A STOPPER TO S

Fuel/Propulsion SystemCrash
Filed Mar 15, 20185,000 milesCA

HERE IS A TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/22469458 THE SUSPENSION HAS COLLLOLLOPSED. THE FRONT WHEELS ARE ALL BRUTALISED! ALL THE DAMAGE APPEARS TO BE SELF INFLICTED AFTER THE SUSPENSION WENT WHOMPY. PLEASE INVESTIGATE. THANK YOU. CONCERNED SENIOR CITIZEN. ETC ETC.

Lane DepartureCrash
Filed Mar 10, 20183,000 milesCA

ON 3 OCCASIONS, VEHICLE MADE SUDDEN, SPONTANEOUS ATTEMPTS TO MAKE A LEFT LANE CHANGE. ON TWO OCCASIONS THE VEHICLE WAS IN SELF DRIVE MODE ON A FREEWAY; ON THE 1ST OCCASION, THE VEHICLE WAS IN THE LEFT LANE AND HIT A GUARD RAIL; ON THE 3RD OCCASION THE VEHICLE WAS STOPPED AT A RED LIGHT WHEN IT SUDDENLY ACCELERATED, TURNED SHARPLY LEFT AND RAN UP AN EMBANKMENT INTO TREES AND BUSHES, SUSTAINING SUBSTANTIAL DAMAGE.

SuspensionCrash
Filed Mar 5, 20181,000 milesCA

HERE IS A TESLA IN THE JUNKYARD: THE ATTACHED PHOTOGRAPHS SHOW THAT THE LOWER SUSPENSION BALL JOINT HAS SNAPPED. THERE IS NO WAY THAT THE COLLISION DAMAGE COULD HAVE CAUSED A STEEL BALL JOINT TO SNAP BEFORE THE WEAKER ALUMINUM PARTS GAVE WAY. THE SEAT OF THE BALL JOINT IS BRIGHT AND SHINY AND COMPLETELY UNDAMAGED. LOOKING AT ALL THE OTHER REPORTS OF SIMILAR FAILURES EXAMPLE - HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/MS-SUSPENSION-BALL-JOINT-FAILURE.109847/ IT IS CERTAIN THAT THERE IS A BAD BATCH OF BALL JOINTS THAT FRACTURE WITHOUT WARNING. TESLA IS COVERING UP THIS ISSUE. THIS AMOUNTS TO CRIMINAL NEGLIGENCE. PLEASE TAKE IMMEDIATE ACTION BEFORE MORE LIVES ARE LOST. THANK YOU. CONCERNED CITIZEN.

Suspension
Filed Mar 4, 20185,000 milesCA

I HAVE ALREADY MADE SEVERAL REPORTS TO NHTSA ABOUT TESLA SUSPENSION FAILURES. A TESLA OWNER IN ENGLAND HAS JUST POSTED ON THE TESLA MOTORS CLUB FORUM THAT THE BOLTS SNAPPED ON HIS FRONT SUSPENSION AND THE CAR FELL TO THE GROUND. THE THREAD HAS NOW BEEN DELETED FROM THE FORUM BUT I HAVE RECOVERED IT FROM GOOGLE CACHE. SNAPSHOTS OF THE THREAD AND IMAGES OF THE BROKEN BOLTS ARE ATTACHED. IT IS A CERTAINTY THAT THERE IS A BAD BATCH OF SUSPENSION BOLTS THAT ARE SNAPPING WITHOUT ANY GOOD REASON. THE ALLOY SUSPENSION PARTS AND/OR THE ALLOY WHEEL WOULD BE EXPECTED TO FAIL BEFORE A CRITICAL STEEL BOLT DOES. THESE BOLTS APPEAR TO BE MADE FROM 2 PARTS WITH THE BALL JOINT STEM BEING WELDED TO A THREADED EXTENSION. THE BOLTS FREQUENTLY SNAP ABOUT 1/4 INCH FROM THE WELD IN THE TRANSITION ZONE. THIS IS A DEADLY WEAKNESS. PLEASE TAKE IMMEDIATE ACTION. THANK YOU. CONCERNED CITIZEN

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2017 Tesla Model S → · Every Model S year → · How the figures are calculated →