Page 7 of 9 · complaints 301–350 of 431

2017 Tesla Model S complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Electrical System
Filed Nov 20, 202035,250 milesCA

FOR ABOUT A YEAR I HAVE EXPERIENCED SPONTANEOUS FAILURES OF THE TOUCHSCREEN, LOSING ALL CLIMATE CONTROLS AND AUDIBLE SIGNAL ALERTS WHILE DRIVING WHILE THE SYSTEM REBOOTS. THE SCREEN EVENTUALLY GOES BLACK BEFORE THE SYSTEM REBOOTS. I HAVE REPEATEDLY TRIED AND FAILED TO GET TESLA TO FIX IT. THEY KEEP TELLING ME IT WILL BE FIXED BY THE NEXT SOFTWARE UPDATE, BUT THAT NEVER FIXES IT. ALSO, THE VOICE RECOGNITION AND NAV SYSTEMS DON'T WORK 5 OUT OF SIX TRIES, WHICH IS DISTRACTING WHILE DRIVING. TESLA ALSO CLAIMS THAT WILL BE FIXED BY A SOFTWARE UPDATE, BUT THE UPDATES NEVER ADDRESS IT. I JUST LEARNED ABOUT THE HIGH FAILURE RATE OF THE MEMORY WHEN TESLA SAID IT WAS EXTENDING THE WARRANTY ON IT. I ASKED TO HAVE THE MEMORY REPLACED UNDER WARRANTY, BUT TESLA REFUSES TO ADMIT THAT IS THE PROBLEM AND SAYS THE SOFTWARE FIX IS COMING BY THE END OF 2020. I HAVE EXPERIENCED ALL ISSUES WHILE DRIVING ON FREEWAYS, SURFACE STREETS AND SOMETIMES WHILE PARKED.

Electrical System
Filed Nov 20, 202035,000 milesOH

AFTER RUNNING ERRANDS, I PARK BY MY FRONT DOOR TO UNLOAD MY CAR. AFTER UNLOADING, I GET BACK IN TO PARK IT IN MY GARAGE ONLY TO FIND MY CENTER SCREEN IS BLANK. I'M UNABLE TO USE THE FUNCTIONS CONTROLLED BY IT (REAR VIEW CAMERA, GARAGE DOOR OPENER, ETC.) UNTIL THE REBOOT PROCESS COMPLETES. TESLA DOES NOT CONSIDER THIS A DEFECT AND WILL NOT REPAIR IT UNDER WARRANTY. THIS HAPPENS NEARLY EVERYTIME I FOLLOW THIS PROCESS.

Electrical System
Filed Nov 19, 202050,000 milesCA

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. THE CONTACT STATED THAT THE MEDIA CONTROL UNIT WAS INOPERABLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT STATED THAT AFTER EXTENSIVE RESEARCH, HE WAS CONCERNED ABOUT A COMPLETE AND PERMANENT SYSTEM FAILURE. THE FAILURE RECURRED THREE TIMES. THE CONTACT CONTACTED TESLA (1901 DEL MONTE BLVD, SEASIDE, CA 93955; (831) 264-6896) AND WAS INFORMED THAT UNLESS THERE WAS A HARD FAIL, THE DEALER WAS UNABLE TO REPAIR MEDIA CONTROL UNIT FREE OF CHARGE. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO A VOLUNTARY REPAIR HOWEVER, THE HARD FAILURE AS INDICATED BY THE DEALER, WAS NECESSARY FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Electrical System
Filed Nov 18, 202017,000 milesOR

THE MCU SCREEN GOES BLANK REPEATEDLY. IT REQUIRES A REBOOT. WHEN THIS OCCURS LOSS OF NUMEROUS VEHICLE FUNCTIONS OCCURS WHICH CREATES SAFETY ISSUES. CONTROL OF DEFOGGING, REAR BACK UP CAMERA ETC ARE SOME OF THE LAST SAFETY FEATURES. CURRENTLY HAS ONLY OCCURRED IN STATIONARY VEHICLE

Suspension
Filed Nov 18, 202045,000 milesCA

DRIVING ON HIGHWAY ON AUTOPILOT WHEN ANOTHER CAR CUT INTO MY LANE IMMEDIATELY IN FRONT OF ME. I SLAMMED ON THE BRAKES TO AVOID HITTING HIM AND HEARD A HORRIFIC NOISE. AFTER THE BRAKES STOPPED MY CAR I HAD DIFFICULTY STEERING & STILL HEARD A TERRIBLE GRINDING NOISE UNDERNEATH THE CAR, BUT WAS ABLE TO LIMP OFF THE HIGHWAY TO A SAFE PLACE. I DISCOVERED THAT THE SUSPENSION HAD BROKEN. AFTER CAR WAS TAKEN TO NEARBY TESLA SERVICE LOCATION I READ THAT THERE HAD BEEN ISSUES WITH THE SUSPENSION IN MY MODEL YEAR 2017 AND THAT IN CHINA TESLA HAD AGREED TO REPAIR THIS DEFECT, BUT THAT IN THE U.S. SO FAR THEY HAD DEEMED IT 'WEAR AND TEAR'. I UNDERSTAND THERE ARE ATTEMPTS AT SOME LEGAL CLASS ACTION SUITS GOING ON. THEY REMOVED AND REPLACED BOTH FRONT LOWER FORE LINKS WITH UPDATED PARTS AND REPLACED DAMAGED LEFT FRONT WHEEL ARCH LINER AND SAID THE FAILURE WAS DUE TO 'METAL FATIGUE, MOST LIKELY ONSET BY THE SUDDEN BRAKING MANEUVER'. THE CHARGE WAS INITIALLY OVER $1,300, BUT AS SOON AS I MENTIONED MY KNOWLEDGE OF THE AFOREMENTIONED SUSPENSION PROBLEMS,TESLA IMMEDIATELY SAID THE ENTIRE COST WOULD BE COVERED AS 'GOODWILLL SERVICE'.

Suspension
Filed Nov 18, 202054,000 milesCA

HERE IS YET ANOTHER TESLA THAT HAS ARRIVED IN THE JUNKYARD BECAUSE ITS WHEEL WENT WHOMPY. HTTPS://WWW.COPART.COM/LOT/55641240/PHOTOS/2017-TESLA-MODEL-S-NC-CHINA-GROVE THERE IS NO CRASH DAMAGE AND NO AIRBAGS DEPLOYED. THIS IS A SELF INFLICTED INJURY CAUSED BY PITIFULLY WEAK EXTRUDED MONKEY-METAL SUSPENSION PARTS. TESLA ADMITS TO THE WEAKNESS BUT CLAIMS IT IS NOT DANGEROUS AND WILL NOT LEAD TO A LOSS OF CONTROL. THIS IS BULLPLOP! CHINA HAS ORDERED A RECALL BECAUSE OF THESE SUSPENSION BREAKAGES. ALL THE TESLAS AROUND THE WORLD HAVE THE SAME PROBLEM. WHAT IS WRONG WITH YOUR ORGANISATION THAT YOU ARE ALLOWING THIS SITUATION TO CONTINUE. YOU HAVE RECEIVED HUNDREDS OF VALID COMPLAINTS ABOUT THIS. CONTRARY TO WHAT MUSK HAS TWEETED OUT THESE COMPLAINTS ARE NOT FAKE OR FRAUDULENT. PLEASE GET ON WITH DOING YOUR JOB. THANK YOU. CITIZEN KEEF

Electrical System
Filed Nov 17, 202049,500 milesIL

MCU STILL FAILING AFTER HAVING IT REPLACED.

Electrical System
Filed Nov 17, 202030,200 milesOH

THE MCU TOUCHSCREEN IS REQUIRING REBOOTING ON AN INCREASING BASIS, 4 OR 5 TIMES A WEEK. THE REBOOTING CAN TAKE AT LEAST 5 MINUTES. I FEEL IT IS A SAFETY PROBLEM SINCE THE VEHICLE IS NON-OPERATIONAL DURING THIS TIME.

Electrical System
Filed Nov 17, 202049,000 milesCA

2017 TESLA MODEL S. CENTER SCREEN FREEZES UP AND DASH LIGHTS GO BRIGHT TO DARK. ISSUE; WHEN CENTER SCREEN LOCKS UP YOU CAN'T USE THE FOLLOWING- DEFROSTERS, AIR CONDITIONING, HEATER, GARAGE DOOR REMOTE, NAVIGATION, BACK UP CAMERA, AUTO POILET WARNING GOES ON AND OFF WITH OUT ME TOUCHING IT.. VERY DANGEROUS AND SCARY . I HAD IT IN TWICE FOR THE SAME PROBLEM AND WAS TOLD IT WAS A SIMPLE SOFT WEAR UPDATE. FINALLY HAVE AN APPOINTMENT BUT IT TOOK OVER TWO WEEKS. NOW I AM TOLD THAT IF THERE WAS AN UPGRADE I NEED TOO PAY OUT OF POCKET FOR THE COMPANIES FAULTY ISSUES. SERIOUSLY! THIS HAPPENS MOVING AND STATIONARY. HAPPENS MULTIPLE TIMES WEEKLY

Electrical System
Filed Nov 17, 2020108,000 milesFL

THE MCU TOUCHSCREEN FAILS CONSTANTLY CAUSING NO ACCESS TO REAR VIEW CAMERA, AC CONTROLS, NAVIGATION, AND LOSS OF PRESET SETTINGS FOR MIRRORS AND DRIVE SEAT POSITION. REBOOT TAKES OVER 5 MINS WHILE CAR IS IN OPERATION TO NO AC WORKING. BOTH HEADLIGHTS HAVE BEEN REPLACED OVER 10 TIMES DUE TO BURNED OUT DAYTIME RUNNING LIGHTS. I HAVE PAID FOR THE LAST REPLACEMENT ONLY FOR IT TO FAIL AGAIN.

Electrical System
Filed Oct 26, 202065,000 milesMD

CENTRAL SCREEN (MEDIA CONTROL UNIT - MCU) CONTINUES TO SHUT DOWN AND RESTART WHICH CAUSES LOSS OF AIR BAG, CLIMATE (INCLUDING DE-FOGGING), REAR CAMERA AS WELL AS MEDIA CONTROLS/GPS. TESLA REPAIR INDICATES THAT IT IS A DEFECT THAT CAN ONLY BE FIXED BY UPGRADING TO THEIR NEW MCU2 AT A LARGE COST. REPLACING WITH SAME SYSTEM WILL NOT FIX ISSUE. THIS RESTARTING/REBOOTING OCCURS WHEN DRIVING AND WHEN IDLE WITH NO WARNING. TESLA CLAIMS IT DOES NOT AFFECT DRIVING BUT IT COMPLETELY SHUTS DOWN ABILITY TO CHARGE, USE CLIMATE CONTROL(INCLUDING WINDOW CLEARING) AND SAFETY CONTROLS LIKE AIRBAGS. THIS HAPPENS APPROXIMATELY 1X DAILY WHEN DRIVING CAR STARTING AFTER TESLA INSTALLED SOMETHING RELATED TO FULL SELF DRIVING OPTION.

Electrical System
Filed Oct 17, 202028,700 milesTX

APPARENTLY A TOTAL FAILURE OF THE 'DAUGHTER BOARD'. IN THIS INSTANCE THE CAR WAS PARKED WHEN IT HAPPENED. GOT INTO CAR AND AT FIRST WOULDN'T POWER UP AS NORMAL. TOUCHSCREEN, INCLUDING ALL CONTROLS FOR VEHICLE, WOULD NOT START UP. CLIMATE STARTED UP BUT COULD NOT BE CONTROLLED. CAR WOULD START BUT BLINKERS DIDN'T NOT WORK. SOMETHING SIMILAR HAS HAPPENED ON PERHAPS 10 OR MORE OCCASIONS IN THE PAST, THOUGH USUALLY COULD BE FIXED WITH A HARD RESET. IN AT LEAST 2 INSTANCES THE AC HAS STOPPED WORKING MIDWAY THROUGH A DRIVE (THROUGH OVER 100 DEGREE WEATHER WITH ELDERLY PERSONS IN A VERY LONG DRIVE- VERY UNSAFE)

Electrical System
Filed Sep 30, 202035,000 milesAZ

COMMON COMPLAINTS REGARDING MAIN COMPUTER. TAKES LONGER EVERY DAY TO START, MANY DELAYS WITH EVERYDAY FUNCTIONS, BLACKOUT/RESTART DURING OPERATION, ETC...

Electrical System
Filed Sep 30, 202021,000 milesMN

MEDIA CONTROL UNIT(MCU) FAILS. CAR HAS NO AUDIO(RADIO OR NAVIGATION), AND CAMERAS MALFUNCTION. SCREEN REFRESH EXTREMELY SLOW. ALL CAUSING SAFETY ISSUES AND DISTRACTIONS TO THE DRIVER. A RESET TEMPORARILY FIXES, BUT RESETTING EVERY TIME I GET IN THE CAR IS IMPRACTICAL. TESLA SERVICE REQUESTED I REMAIN PATIENT UNTIL A FIRMWARE MODIFICATION IS PREPARED. THEY DID NOT OFFER A TIMELINE. I UNDERSTAND THE MCU FAILURE IS COMMON AND CURRENTLY UNDER INVESTIGATION BY NHTSA

Unknown or Other
Filed Sep 23, 202067,000 milesIL

MCU FAILURE. IT IS BECOMING ALMOST A DAILY ISSUE WITH THE MCU BEING VERY SLOW AND OCCASIONALLY THE WHOLE SCREEN GOES BLACK WITH NO HVAC CONTROL AND PIXELATED SCREEN WITH POOR NAVIGATION.

Steering
Filed Sep 22, 202028,450 milesMI

DRIVING HOME FROM SERVICE ON THE HIGHWAY, WHILE ON A STRAIGHT SECTION, I WAS FORCED TO USE MY BRAKES TO SLOW DOWN FOR ANOTHER CAR AND BAM! CATASTROPHIC FAILURE OF THE DRIVERS SIDE FRONT CONTROL ARM. INTERESTING THING THOUGH... I'D ADDRESSED A CONCERN ABOUT A GRINDING NOISE FROM UP FRONT, AT A PRIOR SERVICE, AND THEY INFORMED ME THAT THE SOUND WAS NORMAL BASED ON THE HIGH PERFORMANCE BRAKES. WHICH I KNEW SOUNDED WRONG. NOW THIS? SEEMS A BIT SHADY TO ME.

Electrical System
Filed Sep 19, 20203 milesCA

MY 2017 MODEL S HAS HAD ISSUES WITH THE MCU WHEREBY THE CENTER SCREEN WOULD RESTART WHILE DRIVING. MANY OCCASIONS I WOULD BE BACKING OUT OF MY GARAGE AND CENTER SCREEN WOULD RESTART OR GO BLACK FOR EXTENDED TIME RESULTING IN NO BACK UP CAMERA OR TURN SIGNAL ACCESS. EARLIER THIS YEAR BEFORE COVID, I BACKED OUT OF MY GARAGE TO GO DROP OF MY KIDS AT SCHOOL. AND, THE CENTER SCREEN WAS BLACK FOR THE WHOLE TRIP - NO ACCESS TO BACK UP CAMERA, TURN SIGNALS, OR DEFROST CONTROLS.

Electrical System
Filed Sep 14, 202061,000 milesVT

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. THE CONTACT STATED THAT THE HARDWARE COMPUTER FAILED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ONCE FOR THE FAILURE HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER TESLA SERVICE CENTER - LATHAM (326 OLD NISKAYUNA RD, LATHAM, NY 12110) HOWEVER, THE DEALER REFUSED TO SERVICE THE VEHICLE FOR FREE. THE CONTACT DROVE THE VEHICLE TO THE DEALER WITHOUT THE INDICATOR LIGHTS OR WINDSHIELD WIPERS OPERATIONAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT, OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

Suspension
Filed Aug 31, 202050,500 milesVA

I WAS BACKING OUT OF PARKING SPOT WHEN I HEARD A LOUD CLUNKING NOISE FROM THE FRONT PASSENGER WHEEL WELL. THE TIRE WAS UNSTABLE AND WOBBLY. I TOOK PICTURES UNDERNEATH TO BE ABLE TO SEE THE PROBLEM, AND NOTICED A HUNK OF METAL ON THE GROUND. SEE ATTACHED PIC. TURNS OUT THE FORE LINK HAD SNAPPED NEAR THE TIRE ATTACHMENT. SEEMS LIKE THIS IS A KNOWN ISSUE AND HAS SINCE BEEN REDESIGNED BUT NOT RECALLED. WHY WOULDN'T THIS BE A RECALL IF ITS A SERIOUS SAFETY ISSUE? I CAN ONLY IMAGING WHAT DISASTER COULD HAVE HAPPENED IF I WAS AT HIGHWAY SPEEDS!!!

Air Bags
Filed Aug 31, 202060,000 milesWA

THERE ARE CHALLENGES WITH THE MCU1 AND ITS INTEGRATION WITH FSD HARDWARE #3. THIS MANIFESTS AS FREEZES ON THE CENTRAL AND DRIVERS DISPLAYS UNTIL THE CARS MCU DOES A FULL RESTART(SPEEDOMETER IS NOT AFFECTED). THIS RESTART CAN TAKE AS LITTLE AS 5MIN OR CAN STAY OFF FOR THE DRIVE UNTIL MANUALLY FORCE REBOOT INITIATED. DURING THE FREEZE I EXPERIENCE LOSS OF PASSENGER AIRBAG(WARNING COMES ON, I CANT TELL IF OTHER AIRBAGS ARE AFFECTED). THE CLIMATE CONTROL SYSTEM TURNS OFF NO A/C OR HEAT IS AVAILABLE. SOMETIMES AUTO PILOT IS AFFECTED, SO I WOULD ASSUME EMERGENCY BRAKING IS AFFECTED BECAUSE ITS THE SAME SYSTEM AS AUTO PILOT. THE ODOMETER IS DOES NOT RECORD MILES IF THIS HAPPENS WHILE DRIVING. NO BACK UP CAMERA IS AVAILABLE. THESE ISSUES HAVE INCREASED SINCE I HAD THE HW3 UPGRADE HERE IS A WEBSITE THAT TALKS ABOUT THIS ISSUE HTTPS://TESLA-INFO.COM/BLOG/TESLA-MCU1-EMMC-FAILURE.PHP HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/JOE-ROGAN-VS-MCU1-HW3.203776/

Steering
Filed Aug 29, 202037,337 milesCA

I WAS BRAKING FROM ABOUT 35 MPH TO MAKE A 90 DEGREE RIGHT HAND TURN INTO DRIVEWAY. THERE WAS A SUDDEN GRINDING NOISE AND SHUDDERING. I CONTINUED TO BRAKE AND TURN UNTIL I WAS SAFELY IN THE DRIVEWAY. A QUICK INSPECT REVEALED SOME DAMAGE TO THE WHEEL WELL, BUT THE CAR SEEM DRIVE-ABLE, SO I VERY SLOWLY LIMPED INTO A PARKING SPOT. I'VE READ ENOUGH POSTS FROM OTHER PEOPLE HAVING THIS SAME FAILURE TO IMMEDIATELY SUSPECT A SUSPENSION FAILURE. WHEN PARKED IT WAS EASY TO IDENTIFY THE SAME FAILURE I'VE SEEN ALL OVER THE INTERNET. CONTROL ARM FAILED, RESULTING THE WHEEL TOUCHING THE WHEEL WELL AS I WAS BRAKING, BURNING THROUGH TO THE METAL AND GOUGING MY WHEEL.

Electrical System
Filed Aug 13, 202031,000 milesWA

THE DEFECTIVE MCU WENT DOWN AND WHAT IS NOT BEING PROPERLY REPORTED, ESPECIALLY IN THIS PANDEMIC WORLD WE NOW LIVE IN, IS THAT BESIDES THE ENTERTAINMENT, THE AIR CONDITIONING (AND VIRAL HEPA FILTER), THE SUSPENSION HEIGHT, THE STEERING AND ACCELERATION PROPERTIES, NEARLY EVERYTHING IS NO LONGER ACCESSIBLE WHEN THE MCU FAILS BECAUSE TO THE DRIVER, THESE THINGS CAN ONLY BE ACCESSED AND MANIPULATED THROUGH THE CENTER CONSOLE, WHICH IS IN PERMANENT SHUT DOWN MODE. LOOK, I PERFORM FMEA ANALYSIS FOR A LIVING. THIS IS A SINGLE POINT FAILURE BEING CAUSED BY THE POOR DECISION TO SELECT AN MCU CHIP THAT HAS A LIMITED NUMBER OF DATA WRITES TO THE MEMORY, AND THAT CANNOT BE CLEARED OUT BY ANY SYSTEM DESIGNED INTO THE CAR. MINE JUST FAILED LAST WEEK AND MY CAR ONLY HAS 30,000 MILES ON IT. TESLA CLAIMS THAT THEY ONLY WARRANTY THE ENTERTAINMENT SYSTEM FOR 25,000 MILES. THE PROBLEM IS THAT THEY'VE INTEGRATED THE MCU AND EMMU AS THE SINGLE SOURCE OF OPERATIONS FOR ALL OTHER VITAL SYSTEMS IN THE VEHICLE. THIS IS COMPLETELY INSANE AND IS WITHOUT A DOUBT A SAFETY ISSUE, AS IT WAS 90 DEGREES THE DAY MY MCU FAILED AND DANGEROUSLY HOT INSIDE MY CAR, EVEN WITH ALL WINDOWS DOWN, WHICH ONLY GOT WORSE BECAUSE THERE IS SO MUCH THERMAL LOADS CREATED BY THE BATTERY, NORMALLY PROTECTED BY THE OVERHEAT SENSORS & FANS, THAT ARE NOW NOT OPERATING PROPERLY THANKS TO THE MCU FAILURE. IT ALSO IMPORTANT THAT YOU UNDERSTAND THE MOST OF THE NEED TO WRITE TO THE FINITE MCU & EMMU MEMORY IS CAUSED BY TESLA DURING THE

Suspension
Filed Aug 8, 202020,000 milesCA

PLEASE NOTE THAT I HAVE USED THE VIN OF A DIFFERENT CAR TO SUBMIT THIS COMPLAINT SINCE THE VIN OF THE CAR IN QUESTION IS UNAVAILABLE. HERE IS PAGE 15 OF A THREAD IN WHICH MANY OWNERS REPORT BROKEN SUSPENSIONS. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/ANOTHER-FRONT-SUSPENSION-CONTROL-ARM-FAILURE.114967/PAGE-15 THE LATEST COMPLAINANT PROVIDES PHOTOGRAPHS OF THE BROKEN PARTS AND SAYS THAT HE WILL BE FILING AN NHTSA COMPLAINT. IF HE HAS DONE SO THEN YOU MAY DISREGARD MY COMPLAINT. HOWEVER, HIS FINAL POST SUGGESTS THAT HE HAS ACCEPTED AN OFFER FROM TESLA TO COVER THE COST AND IT IS HIGHLY LIKELY THAT HE WILL BE PERSUADED TO NOT FILE A REPORT. SNIP **HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/ANOTHER-FRONT-SUSPENSION-CONTROL-ARM-FAILURE.114967/PAGE-15** ADDITIONALLY MY OWN POSTS ON THIS FORUM THAT ENCOURAGED THE OWNER TO FILE A COMPLAINT HAVE BEEN DELETED. SNIP**YOUR POST IN THE THREAD ANOTHER FRONT SUSPENSION CONTROL ARM FAILURE WAS DELETED. REASON: CONSPIRACY THEORIST NONSENSE** THESE FORUMS ARE COMPLICIT IN THE COVER UP OF THESE LETHAL DEFECTS AND IN MY OPINION SHOULD BE PROSECUTED. PLEASE INVESTIGATE. REGARDS KEEF

Suspension
Filed Aug 7, 202065,555 milesCA

I JUST BOUGHT THE 2017 90D A MONTH AND HALF AGO AT 59K MILES NOW AT 65K MILES AND HEARD A POP AS I WAS PULLING AWAY FROM THE CURB AT 3-5 MPH. THOUGHT IT SOUNDED WEIRD BUT MAY HAVE JUST BEEN A WATER BOTTLE OR SOMETHING. UNFORTUNATELY I WAS ON A ROAD TRIP BACK HOME FROM THE BAY AREA WITH MY DAUGHTER. I STOPPED ON THE FREEWAY FOR A BATHROOM BREAK AND HEARD MY FRONT WHEEL DRIVERS SIDE GRINDING AGAINST THE WHEEL WELL. AFTER SPECULATION IT LOOKED AS THOUGH WHILE FACING THE WHEEL IT OFFSET TO THE RIGHT. I ASKED FOR A CALL FROM THE SC VIA TEXT AFTER MAKING AN APPOINTMENT AND HE SAID TO BRING MY CAR IN ASAP AS IT COULD BE A SAFETY ISSUE. AN HOUR LONGER INTO DRIVING I BRAKED LIGHTLY BECAUSE A CAR CAME INTO MY LANE ON I-5 AND THEN THERE WAS A LOUDER POP, GRINDING NOISE FOLLOWED BY A LOUD SCREECH, AND STEAM COMING FROM THE WHEEL WELL. I IMMEDIATELY PULLED OVER AND HAD THE CAR TOWED TO COSTA MESA SERVICE CENTER WITH ME, MY 5 YEAR OLD, AND GIRLFRIEND IN A TOW TRUCK. SC SAID THAT THERE'S SIGNS OF IMPACT AND THAT IT CANNOT BE COVERED UNDER WARRANTY. THOUGH THEIR 'SIGNS OF IMPACT' ARE CLEARLY WEAR AND TEAR AND CURB RASH FROM PARKING MARGINS( WHICH I'M POSITIVE WERE THERE WHEN THE CAR WAS SOLD TO ME) I DIDN'T HIT ANYTHING AND IF I DID THE 4 CARS IN FRONT OF ME WOULD'VE TOO. AND EVEN MORE UNFORTUNATELY TESLA STARTED THE REPAIRS BEFORE INSURANCE GOT OUT THERE AND NOW THEY'RE TALKING ABOUT NOT COVERING IT. SO I MAY BE OUT 5K THAT I WAS QUOTED BECAUSE TESLA DECIDED IT'D BE GREAT TO REPLACE THE FRO

Suspension
Filed Aug 3, 20201,000 milesCA

PLEASE NOTE THAT I HAVE USED THE VIN OF ANOTHER 2017 MODEL S TO FILE THIS COMPLAINT BECAUSE THE ACTUAL VIN IS UNAVAILABLE. HERE IS A TESLA DISCUSSION THREAD (LIMITED TO VERIFIED TESLA OWNERS). HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/FRONT-DRIVERS-WHEEL-CAME-LOOSE SNIP** I HEARD A SOUND FROM THE LEFT FRONT WHEEL AND FELT IT IN THE STEERING WHEEL. SO I IMMEDIATELY STOPPED. EVERYONE CAME RUNNING OVER TO THE CAR. IT HAD RIPPED OFF THE INSIDE FELT LINING. IT SEEMS THE DRIVER FRONT WHEEL SHIFTED BACKWARDS ON ITS MOUNT** SNIP *** IT SEEMS THE REAR LOWER CONTROL ARM FAILED. THE BALL JOINT WITH WHICH IT CONNECTS TO THE WHEEL SPINDLE PLATE BROKE** SNIP**JOHNCRAB | AUGUST 3, 2020 THIS HAS BECOME SO COMMON THAT IN THE UK IT IS REFERRED TO AS 'WHOMPY WHEELS' TESLATAP.COM | AUGUST 3, 2020 AND FUDSTERS LIKE JOHNCRAB SO COMMON THEY ARE REFERRED TO AS "LIERS". BIGHORN | AUGUST 3, 2020 TOTAL BS AGAIN FROM OUR LOCAL MISANTHROPE. WHOMPY WAS COINED BY A FRAUD IN AUSTRALIA WHO WAS SUBMITTING DOZENS OF FAKE NHTSA REPORTS. CRIKEY! REGARDS KEEF WHOMPMEISTER

Unknown or Other
Filed Jul 31, 2020IL

MCU1 FAILURE; REQUIRES REBOOTING SEVERAL TIMES WEEKLY TO START UP. SPORADICALLY DOESN'T CHARGE ON SCHEDULE OR FROM THE APP. NEED TO START THE CHARGE FROM IN THE CAR, SEAT HEATERS SPORADICALLY COME ON, CLIMATE CAN'T BE CONTROLLED; STAYS WHERE IT IS, CAN'T CONNECT TO CAR VIA APP, LOCATION OF CAR GETS STUCK.

Unknown or Other
Filed Jul 31, 202024,000 milesWA

THE MAIN TOUCHSCREEN ON MY TESLA MODEL S HAS FAILED MULTIPLE TIMES IN THE LAST MONTH. WHEN IT FAILS, I AM UNABLE TO USE BACKUP CAMERA, ADJUST HEADLIGHTS OR CLIMATE CONTROL, ALL OF WHICH CONSTITUTE A HAZARD. I AM WAITING FOR TESLA SERVICE TO DIAGNOSE THE FAULT.

Electrical System
Filed Jul 30, 202078,000 milesSC

MAIN COMPUTER EXPERIENCED THE EMMC FAILURE WHICH IS WIDESPREAD FOR THIS MODEL AND YEAR, AMONGST OTHERS. I COULD TELL IT WAS IMMINENT FOR FAILURE, HOWEVER WE DID NOT REALIZE THE VEHICLE NEEDS THIS COMPUTER FOR TURN SIGNAL CONTROL. THUS, MY WIFE DROVE HOME FROM WORK WITH A DEAD COMPUTER AND THOUGHT SHE HAS TURN SIGNALS WHEN SHE DID NOT. FORTUNATELY SHE MADE IT HOME SAFELY. WE HAVE NOT DRIVEN IT SINCE WE REALIZED THIS SAFETY CONCERN. FUFTHERMORE, THE BACKUP CAMERA ALSO IS UNUSABLE IN THIS STATE. I WENT AHEAD AND SCHEDULED FOR THE NEWER COMPUTER (WITHOUT THIS KNOWN ISSUE) TO BE INSTALLED AS SOON AS I SAW THE SYMPTOMS OF IMMINENT FAILURE, BUT IT DIED A COUPLE DAYS LATER, AND IS CURRENTLY NOT SAFELY DRIVABLE WHILE AWAITING THE PART.

Electrical System
Filed Jul 30, 202030,000 milesVA

MCU IS FAILING PREVENTING SAFETY FEATURES AND NORMAL FUNCTIONS SUCH AS TURN SIGNALS, AC, RADIO, NAV, ETC. HAPPENS WHILE DRIVING.

Suspension
Filed Jul 18, 202020,000 milesCA

PLEASE NOTE THAT THE VIN OF THE TESLA WHICH IS THE SUBJECT OF THIS COMPLAINT IS UNREADABLE AND THEREFORE IF HAVE USED A SUBSTITUTE VIN. IT WILL BE EASY FOR YOU TO CONTACT THE SALVAGE YARD AND OBTAIN THE CORRECT VIN. HERE IS THE SALVAGE AUCTION LISTING. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36847721?ROWNUMBER=0 IT CAN BE SEEN IN THE PHOTOGRAPHS THAT THE TIP OF THE STEERING KNUCKLE HAS SNAPPED OFF. THIS INSANE DESIGN USES A SLOTTED HOLE IN THE TIP OF THE KNUCKLE TO CLAMP THE TOP BALL JOINT IN PLACE. CAST ALUMINIUM IS BRITTLE AND HAS VIRTUALLY ZERO ELASTICITY. IT IS UNSURPRISING THAT THIS TYPE OF FAILURE HAPPENS REPEATEDLY IN TESLAS. DUE TO THE DICTATORIAL RULE OF ELON MUSK THESE FAILURES ARE NEVER INVESTIGATED OR REMEDIED. THEY ARE SIMPLY SWEPT UNDER THE RUG AND BURIED UNDER NON DISCLOSURE AGREEMENTS. TESLA IS A SICK COMPANY. PLEASE INVESTIGATE. THANK YOU. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Unknown or Other
Filed Jul 16, 2020CA

MY TESLA WAS BUILT WITH MCU V1.0. IT SLOWS DOWN AND FAILS TO RESPOND FEW TIMES. I HAVE TO PARK AND THEN INTERACT WITH IT. ALSO, HEARING THAT THIS MCU FAILS AFTER CERTAIN PERIOD. ALREADY THERE ARE SEVERAL REPORTS FROM CARS BUILT 2 YRS BACK (2015 - MINE IS 2017) THAT WHEN MCU FAILS, IT DOES OPERATE ALOT OF ITEMS THAT COULD POSE SAFETY ISSUE. I AM CONCERNED THAT THIS WAS INSTALLED PURPOSELY BY TESLA SO THEY CAN CHARGE TO MAKE THE UPGRADE BY THE FEAR OF THE SAFETY ISSUE.

Seats
Filed Jul 16, 2020CA

DRIVER SEAT WAS REPLACED IN EARLIER APPOINTMENTS HOWEVER ROD STILL HITS BOTTOM (UNDERNEATH THE THIGHS AND BUTT). IT'S PAINS BAD AND LATER STOP BLOOD FLOW, NUMBS MY LEGS. I HAD TO CONTINUOUSLY ADJUST MYSELF TO CONTINUE MY DRIVING; AT THAT POINT I DON'T FEEL SAFE IN THE CAR. I TRIED SEVERAL POSITIONS BUT IT STILL HURTS. HERE IS TESLA RESPONSE: ASSISTANT SERVICE MANAGER SAT IN THE FRONT DRIVER SEAT AND CONFIRMED CUSTOMER CONCERN. COMPARED TO MULTIPLE OTHER SERVICE AND INVENTORY VEHICLES OF THE SAME MODEL AND FOUND ALL COMPARABLE SEATS ARE SIMILAR. THIS IS INHERENT TO THE DESIGN OF THE SEAT. RECOMMEND CUSTOMER ADJUST SEAT POSITIONS AND/OR LUMBAR SUPPORT TO A MORE COMFORTABLE POSITION SUITED TO THEIR PERSONAL PREFERENCE.

Electrical System
Filed Jul 15, 2020MA

COMPLETELY BLACK MCU SCREEN THAT DOES NOT TURN ON EVEN AFTER A REBOOT. NO AC, NO WARNING SOUNDS, AND MOST IMPORTANTLY NOT BEING ABLE TO USE TURN SIGNALS WHEN THE CAR IS BOTH STATIONARY AND MOVING.

Unknown or Other
Filed Jul 11, 202048,000 milesVA

THE MCU1 ON MY TESLA HAS HAS GONE COMPLETELY DARK WHILE DRIVING THE VEHICLE. BEFORE GOING COMPLETELY BLACK, I LOST NAVIGATION, BLINKERS WERE NOT OPERATIVE, ENTERTAINMENT WENT OUT, A CRYPTIC MESSAGE APPEARED INDICATING THAT I NEEDED TO CHARGE MY CAR IMMEDIATELY. BEFORE GOING COMPLETELY BLACK, ALL CLIMATE FUNCTIONS STOPPED. THIS HAS HAPPENED 3 TIMES IN THE LAST 7 WEEKS. TESLA SERVICE ASSURED ME THAT NOTHING WAS WRONG AND THAT A SIMPLE RESET AND CLEARING SOME DATA WOULD SOLVE THE PROBLEM. I THINK THAT THIS LOSS OF FUNCTION IS A SIGN OF A FAILING MCU AND THAT TESLA IS REFUSING TO ACKNOWLEDGE IT. A REPLACEMENT COST $1,000..........AND IT IS REPLACED WITH A REFURBISHED UNIT THAT IS EXACTLY THE SAME AS THE UNIT THAT FAILED IN THE FIRST PLACE!

Electrical System
Filed Jul 10, 202031,245 milesCA

THE MAIN DISPLAY SCREEN FREEZES AND LOCKS UP WHICH REQUIRES ME TO PERFORM A RESET ON THE MAIN COMPUTER IN MY TESLA MODEL S.

Electrical System
Filed Jul 3, 202030,000 milesAZ

VEHICLE COMPUTER FAILS REPEATEDLY OVER AND OVER, HUNDREDS OF TIMES SINCE PURCHASING THE CAR AND TESLA REFUSES TO DO ANYTHING ABOUT IT. THE PRIMARY DISPLAY THAT INDICATES MY SPEED, INDICATORS ETC DOES NOT WORK AT INTERMITTENT TIMES, I AT OTHER TIMES CAN NOT CONTROL OR FUNCTION LIGHTS, TURN INDICATORS, OR BASIC FUNCTIONS OTHER THAN ACCELERATION AND BRAKING / TURNING. THIS HAS BEEN TO SERVICE MANY TIMES AND EACH TIME THEY SAY THEY WON'T DO ANYTHING TO HELP. OFTEN TIMES THE CRUISE CONTROL WON'T WORK, AND SINCE THE DISPLAY WON'T FUNCTION OR FREEZES COMPLETELY ' I CANNOT USE RADIO, NAVIGATION, ETC. THERE HAVE BEEN SEVERAL INSTANCES WHERE MY VEHICLE WILL NOT EVEN TURN ON, OR WILL TAKE 20 MINUTES TO 'BOOT' UP. THERE HAVE ALSO BEEN MAJOR ISSUES WHERE THE VEHICLE WILL NOT ACCEPT A CHARGE AT ALL. ADDITIONALLY, THE VEHICLE STATES A RANGE OF 299 MILES PER CHARGE, AND AFTER EXEMPLARY USAGE, I ONLY GET APPROX 265 MILES PER CHARGE NOW WHICH IS WELL BEYOND AVERAGE DEGRADATION FOR AN EV. *TR

Visibility/Wiper
Filed Jul 1, 202034,000 milesNC

MCU SPORADICALLY FREEZES AND/OR REBOOTS (WHILE IN MOTION) WITHOUT ANY INPUT FROM US. THIS RENDERS THE DEFROST CONTROLS AND THE BACKUP CAMERA INOPERABLE UNTIL THE SYSTEM RESTARTS, WHICH TAKES SEVERAL MINUTES. THE PROBLEM HAS GOTTEN PROGRESSIVELY WORSE OVER TIME. THIS IS A KNOWN MCU FAILURE DUE TO MANUFACTURING ERROR ON THE PART OF TESLA CAUSING MULTIPLE REPLACEMENTS AND RENDERING THE CAR INOPERABLE. *TR

Unknown or Other
Filed Jul 1, 202058,900 milesIL

MEDIA CONTROL UNIT (MCU1) HAVING PROBLEMS, DOESN'T VIDEOS RECORD PROPERLY, LOT OF PIXCELLATION, HANGS UP ABRUPTLY, YELLOW LINES OBSERVED

Electrical System
Filed Jun 30, 202049,000 milesDE

MY CAR'S MCU (MEDIA CONTROL UNIT TOUCHSCREEN) IS NEAR DEATH AND 900 MILES FROM BEING OUT OF WARRANTY. THE SCREEN WENT BLACK ON ME FOR AN ENTIRE DAY BEFORE COMING BACK AND CONSTANTLY FREEZES AND NEEDS REBOOTS. DURING THIS TIME, I LOST ABILITY TO TURN ON AND OFF THE HEADLIGHTS, MUST RELY ON AUTO. LOST ABILITY TO CONTROL THE HVAC AND DEFROST. LOST ABILITY TO ADJUST AIR SUSPENSION. LOST ABILITY TO USE BACKUP CAMERA.

Electrical System
Filed Jun 29, 202060,500 milesTN

MCU DOES NOT FUNCTION AS IT SHOULD ALL THE TIME. DASHBOARD GAUGES HAVE TURNED OFF WHILE VEHICLE WAS IN MOTION DISRUPTING NORMAL AND INTENDED OPERATION.

Electrical System
Filed Jun 29, 202046,676 milesWA

THE MOBILE CONTROL UNIT (MCU) SCREEN WILL RANDOMLY REBOOT, SHUT DOWN, OR FREEZE. HAPPENS RANDOMLY AT ANY TIME, REGARDLESS IF THE VEHICLE IS STATIONARY OR MOVING. THIS IMPAIRS CRITICAL SAFETY FUNCTIONS SUCH AS DEFOGGER, BACKUP CAMERA, AND ALL OTHER ELECTRICAL CONTROLS (EX. HVAC).

Equipment › Electrical › Infotainment
Filed Jun 26, 20201,000 milesOH

COMPUTER SCREEN HAS YELLOW BORDER. ALSO, SOMETIMES THE BACK UP CAMERA DOESN'T WORK, ESPECIALLY IF I BACK UP, STOP AND SHIFT TO NEUTRAL AND BACK UP AGAIN. I ALMOST ALWAYS HAVE TO PUT THE SHIFTER INTO D OR R TWO TO FOUR TIMES BEFORE IT ENGAGES COMING FROM NEUTRAL. THERE IS A CLUNKING NOISE WHEN I CROSS AN EXPANSION STRIP IN THE ROAD, OR A MINOR BUMP AT OVER 25-30 MPH. TESLA CAN'T FIND THE PROBLEM. I AM CONCERNED THAT IT MAY BE IN THE SUSPENSION. *TR

Electrical System
Filed Jun 25, 202089,000 milesWI

MAIN CENTER SCREEN (REFERRED TO AS MCU1) QUIT WORKING AFTER I DROVE HOME FROM WORK ONE EVENING. THE CAR WAS STILL DRIVE-ABLE AND CHARGE-ABLE, BUT AUDIO/SAFETY CHIMES NO LONGER WORKED BECAUSE THOSE ARE POWERED BY THE MCU1 WHICH DIED. THE CAR WAS APPROXIMATELY 2.75 YEARS OLD WITH ABOUT 89,000 MILES ON ODOMETER WHEN THIS HAPPENED. IT WAS OUT OF WARRANTY TO FIX THIS ISSUE. *TR

Electrical System
Filed Jun 24, 202067,000 milesVT

THE MCU IN MY CAR SIMPLY STOPPED WORKING. I COULD DRIVE IT BUT HAD NO SPEEDOMETER, NO SIGNALS, NOTHING THAT IS CRITICAL TO DRIVING SAFELY. IT WOULD NOT START CONSISTENTLY AND I WAS AFRAID IT WOULD STOP IN THE MIDDLE OF THE HIGHWAY ON MY WAY HOME. THE MCU IS THE CENTRAL COMPUTER IN THE CAR THAT CONTROLS EVERYTHING. *TR

Electrical System
Filed Jun 24, 202035,000 milesCA

MY MAIN SCREEN WOULD COMPLETELY GO BLACK RANDOMLY AND WHEN THAT HAPPENS MY INSTRUMENT CLUSTER IN FRONT OF ME WOULD ALSO GO BLACK AND AS A RESULT I CAN'T SEE HOW FAST I'M GOING OR MY BLIND SPOTS OR ANYTHING REALLY. IT'S THE MCU THAT CONTINUES TO HAVE THIS PROBLEM AND TESLA WON'T REPLACE IT. *TR

Suspension
Filed Jun 19, 202020,000 milesCA

HERE IS A TESLA MODEL S IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36599781?ROWNUMBER=2 THE BACK WHEEL AND SUSPENSION HAS SIMPLY FALLEN OFF. OTHER THAN THIS THE CAR IS UNMARKED AND IN IMMACULATE CONDITION. IT HAS NOT BEEN IN A CRASH ( DUE ONLY TO GOOD FORTUNE) THE BACK SUSPENSION HAS SIMPLY FALLEN TO BITS. THE AIR SUSPENSION HAS FAILED CAUSING THE WHEELS TO JAM UP IN THE WELLS UNTIL THE STRAIN CAUSED THE SUSPENSION TO SNAP. TESLA MAKES SUSPENSION PARTS FROM LOW QUALITY EXTRUDED ALUMINUM. THIS SAME FAILURE HAPPENS OVER AND OVER AND HAS PLAYED A PART IN MANY FATAL CRASHES. CHECK OUT THIS COLLECTION OF PHOTOS TO SEE MANY MORE EXAMPLES. HTTPS://WWW.FLICKR.COM/PHOTOS/136377865@N05/SETS/72157658490111523/ HOW MUCH MORE EVIDENCE DO YOU NEED BEFORE DEMANDING A RECALL? YOURS WHOMPILY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Vehicle Speed Control
Filed Feb 28, 202020,000 milesCA

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. PLEASE NOTE THAT THE VIN OF A RANDOM TESLA MODEL S HAS BEEN USED TO ENABLE ME TO FILE THIS COMPLAINT. HERE IS A FRESHLY UPLOADED YOUTUBE VIDEO OF SOME KIDS FOOLING AROUND WITH AUTOPILOT AND PUTTING MANY LIVES AT RISK. HTTPS://WWW.YOUTUBE.COM/WATCH?V=GXGLMMMFKUA DESPITE SEVERAL FATALITIES AND THE SCATHING NTSB REPORT PEOPLE ARE STILL DOING DANGEROUS THINGS. NOTHING HAS BEEN DONE TO CORRECT THE MISCONCEPTION THAT AUTOPILOT IS SELF DRIVING AND THAT IT IS SAFE TO RELY ON IT. THIS PUBLIC MISCONCEPTION WAS DELIBERATELY ENGINEERED BY ELON MUSK. AUTOPILOT SHOULD BE GEOFENCED SO THAT IT IS IMPOSSIBLE TO USE IT ON UNDIVIDED ROADS. DRIVER MONITORING SHOULD BE IN PLACE TO PREVENT THE KIND OF STUPIDITY SHOWN IN THIS VIDEO. SINCE IT IS IMPOSSIBLE TO UNDO THE WIDELY HELD BELIEF THAT AUTOPILOT IS PERFECTLY SAFE AND INDEED SAFER THAN A HUMAN DRIVER THE ONLY SOLUTION IS TO DISABLE TESLA AUTOPILOT IMMEDIATELY VIA AN OVER THE AIR UPDATE. THE WRECKERS YARDS ARE FILLED WITH ASTONISHING NUMBERS OF CRASHED TESLAS. HTTPS://POCTRA.COM/TESLA-FOR-SALE IT IS A CERTAINTY THAT MANY OF THESE TESLA CRASHES WERE CAUSED BY DRIVER DISTRACTION I.E. TOUCHSCREEN AND/OR AUTOPILOT. I PETITION NHTSA TO DEMAND AN IMMEDIATE RECALL OR DISABLING OF THIS DANGEROUSLY MISNAMED AUTOPILOT. THANK YOU. KEEF

Suspension
Filed Feb 21, 202064,000 milesCA

MY CAR IS ONLY 2 YRS OLD AND WHILE BACKING OUT OF A PARKING SPACE IN A PARKING STRUCTURE, I FELT A LIFT THEN LOWERING OF FRONT DRIVER'S SIDE WHEEL (LIKE GOING OVER SPEED BUMP, BUT THERE WAS NONE) THEN WOULD BARELY DRIVE. TOLD THAT THE DRIVER'S FRONT LOWER CONTROL ARM IS BROKEN.

Electrical SystemCrash2 injured
Filed Feb 5, 202035,000 milesCA

I HAVE REACHED OUT TO TESLA 3 TIMES TO FIX A SUDDEN UNINTENDED ACCELERATION ISSUE. 11 DAYS AFTER I REPORTED THE ISSUE AND THEY TOLD ME MY CAR WAS OK TO DRIVE I GOT INTO A ACCIDENT. IT TOOK TESLA 5 MONTHS TO GIVE BACK THE REPORTS OF THE CRASH IN WHICH THEY SAID IT WAS MY FAULT. I HAVE LOST TRUST IN THE COMPANY AND HAVE SEEN THAT 127 OTHER PEOPLE HAVE BEEN AFFECTED BY THE SAME ISSUE ACCORDING TO CNN PLEASE TAKE CARE OF THIS ISSUE. ANY TESLA OWNER IS A PIONEER OF A FUTURE CREATION. AFTER THE ACCIDENT THEY TOLD ME AUTOPILOT IS ON BETA MODE ITS NOT PERFECT YET. THEY SHOULD NOT ALLOW PUBLIC TO USE A HAZARDOUS SOFTWARE. ALSO TESLA EMPLOYEES WERE VERY NEGLIGENT. I ALMOST DIED IN THIS ACCIDENT WITH MY FATHER AND THE MANAGER HAD NO IDEA OF MY CASE EVEN AFTER MY CAR WAS GIVEN TO ME AND THEY SAID IT WAS OK TO DRIVE. I GOT INTO A ACCIDENT 11 DAYS AFTER THEY OK'D MY CAR PLEASE HELP AS I AM FRUSTRATED AND DO NOT KNOW WHAT TO DO ANYMORE OR WHO TO GET TO FIX MY CAR. I HAVE DOCUMENTATION OF ADDRESSING SUDDEN INTENDED ACCELERATION TO TESLA MULTIPLE TIMES. THANK YOU

Fuel/Propulsion SystemFire1 injured
Filed Jan 29, 202020,000 milesCA

THIS IS A COMPLAINT RELATED TO THE TESLA BATTERY FIRES INVESTIGATION. PLEASE NOTE THAT I HAVE USED THE VIN OF ANOTHER 2017 TESLA TO BE ABLE TO FILE THIS COMPLAINT. THE WRECK OF THE BURNED OUT TESLA HAS NOW SHOWED UP IN THE SALVAGE YARD BUT IT IS TOO BADLY BURNED TO BE ABLE TO READ THE VIN. THERE WAS A FIRE ON JANUARY 10TH IN ARLINGTON INVOLVING A TESLA MODEL S HERE IS A VIDEO SHOWING THE TESLA ON FIRE OUTSIDE THE GARAGE AND SPEWING FLAMES IN ALL DIRECTIONS. HTTPS://WWW.YOUTUBE.COM/WATCH?V=RTXKM_0I8VG THIS BURNED OUT WRECK WHICH IS NOW IN A CHICAGO SALVAGE YARD IS VERY LIKELY TO BE THE CAR THAT WAS ON FIRE. HTTPS://WWW.COPART.COM/LOT/27044150 THE VIDEO OF THAT FIRE SHOWS JUST HOW DANGEROUS A BURNING TESLA IS. EVEN WITH SEVERAL FIRE-ENGINES AND THOUSANDS OF GALLONS OF WATER IT IS NEAR IMPOSSIBLE TO EXTINGUISH. AN OCCUPANT OF THE HOUSE WAS TREATED BY PARAMEDICS. THE TESLA FAN CLUB HAS TRIED TO DEFLECT THE BLAME ON TO "CHRISTMAS LIGHTS" HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/CHRISTMAS-LIGHT-HOME-FIRE-IN-ARLINGTON-HEIGHTS-IL.181401/ YEAH RIGHT! IT'S A LITTLE PAST THE 12 DAYS OF CHRISTMAS! AS I AM SURE YOU WILL BE AWARE A SINGLE LITHIUM BATTERY CELL HAS ALWAYS GOT A NON-ZERO PERCENTAGE CHANCE OF CATCHING FIRE DUE TO INTERNAL SHORT CIRCUIT. WHEN THERE ARE 7000 CELLS TIGHTLY PACKED TOGETHER A CHAIN REACTION A HIGHLY LIKELY OUTCOME. TESLA IS NOW TINKERING ABOUT WITH THE CHARGING RATES BUT THIS WILL NEVER ELIMINATE THE CHANCES OF THESE FIRES. PLEASE KEEP INVESTIGATING. THANK YOU. KEEF

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2017 Tesla Model S → · Every Model S year → · How the figures are calculated →