Page 10 of 13 · complaints 451–500 of 650

2016 Tesla Model S complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Suspension
Filed Sep 6, 201938,756 milesVA

TL* THE CONTACT OWNS A 2016 TESLA MODEL S. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD A LOUD CRACKING SOUND AND THE VEHICLE STARTED TO VEER TO THE LEFT. THE CONTACT PULLED OVER TO SIDE OF THE ROAD. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE WAS VERY LOW AND CLOSE TO THE GROUND. THE VEHICLE WAS TOWED TO TESLA (9850 W BROAD ST, GLEN ALLEN, VA 23060,) WHERE IT WAS DIAGNOSED THAT THE FRONT END WAS FRACTURED FOR NO APPARENT REASON. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,756.

Suspension
Filed Sep 4, 201971,000 milesCA

3 YEAR OLD TESLA MODEL S 71K MILES. CATASTROPHIC FRONT SUSPENSION CONTROL ARM FAILURE. WHEELS DISCONNECTED FROM FRAME AND RUBBING AGAINST WHEEL WELL AFTER LOW SPEED DRIVE (<10 MPH) INSIDE PARKING LOT. NO COLLISION. NO PRIOR DAMAGE TO SUSPENSION. LARGE GRINDING NOISE AND UNABLE TO STEER. HAD TO CALL TOW TRUCK TO SEND TO TESLA SERVICE.

Air Bags
Filed Aug 20, 2019WV

TESLA IS OFFERING THIS VIN FOR SALE ON ITS WEBSITE, BUT IS IN NON-COMPLIANCE WITH 573.15 (B) 2 AS THERE IS NO HYPERLINK ON THE MANUFACTURER'S MAIN UNITED STATES WEBSITE. IN ORDER TO ACCESS VIN RECALL LOOKUPS, THE USER MUST CLICK 4 LEVELS DEEP (MAIN -> PRIVACY AND LEGAL -> RECALL -> CLICK HERE TO CHECK IF YOUR CAR IS AFFECTED BY A RECALL).

Suspension
Filed Jul 30, 201951,000 milesNJ

LEFT FORELINK CRACKED WHILE TURNING THE WHEEL IN A PARKING LOT

Suspension
Filed Jun 28, 201935,585 milesFL

FRONT RIGHT FORE LINK FAILED DISABLING STEERING TO WHEEL. FAILURE OCCURRED WHILE IN CITY DRIVING AT MEDIUM SPEED. SYMPTOM WAS LOUD NOISE FROM FRONT RIGHT QUARTER PANEL AREA AND SHUDDERING. CAR WAS TOWED VIA FLATBED TRAILER TO TESLA SERVICE FACILITY IN RIVIERA BEACH, FL. SERVICE PERSONNEL REPLACED BOTH FRONT FORE LINKS ALONG WITH THE RIGHT FRONT TIRE. WORK WAS COVERED BY WARRANTY.

Suspension
Filed Jun 19, 201919,232 milesMD

TL* THE CONTACT OWNS A 2016 TESLA MODEL S. WHILE DRIVING VARIOUS SPEEDS, A LOUD HUMMING AND KNOCKING NOISE OCCURRED AND THE VEHICLE VIBRATED. THE ORIGIN OF THE NOISE WAS UNKNOWN AND THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TESLA (LOCATED AT 9428 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (410) 415-1411) WHERE IT WAS TEST DRIVEN. THE TECHNICIAN HEARD THE NOISE, BUT COULD NOT DETERMINE FROM WHERE IT WAS COMING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,232.

Suspension
Filed Jun 18, 201938,500 milesCA

SUSPENSION: THE VEHICLE STARTED MAKING CRUNCHING/GRINDING SOUNDS WHEN TURNING OR GOING OVER ANY SLIGHT BUMPS AT HIGH AND LOW SPEEDS. WHEN TURNING THE STEERING WHEEL, THE ENTIRE VEHICLE WOULD TILT UP AND DOWN. ALSO IN DRIVE AND REVERSE, THE FRONT PASSENGER TIRE WOULD HIT THE WHEEL WELL. WHEN THE BRAKES WERE APPLIED, THE VEHICLE WOULD MAKE SOUNDS AS WELL. WE TOOK THE VEHICLE IN AND THEY FOUND THAT THE UPPER CONTROL ARM HAD SNAPPED AND THE LOWER CONTROL ARM HAD BEEN DAMAGED AS WELL. THEY SAID IT WAS A RESULT OF THE VEHICLE GOING OVER A SEVERE BUMP OR NORMAL WEAR AND TEAR. THE VEHICLE ONLY HAS 38,000 MILES ON IT AND HAS NEVER BEEN DRIVEN OVER EXTREME CONDITIONS. WHEN LOOKING AT THE PART, IT LOOKS MORE LIKE A RESULT OF A MANUFACTURING DEFECT (STRESS FRACTURE) RATHER THAN NORMAL WEAR AND TEAR. FORTUNATELY WE DID.M NOT EXPERIENCE COMPLETE FAILURE WHILE DRIVING, AS IT POTENTIALLY COULD HAVE BEEN CATASTROPHIC.

Suspension
Filed Jun 5, 201931,700 milesPA

LEFT FRONT SUSPENSION WAS BROKEN. CAR WAS LAYING FLAT ON THE FLOOR WITHOUT ANY PRIOR INCIDENT.

Structure › Body
Filed May 28, 2019MD

HELLO, I PURCHASED A USED CAR FROM LEXUS OF ROCKVILLE ON SATURDAY AND AS I WAS DRIVING HOME I HEARD A 'PRESSURE BUFFETING SOUND' ( SOUNDS LIKE A WINDOW IS CRACKED- BUT ALL WINDOWS ARE UP) I CONTACTED LEXUS ON MY WAY HOME AND THEY TOLD ME TO BRING BACK THE CAR . I RETURNED WITH THE CAR AND THE SALESMAN AND SALES MANAGER TOLD ME THEY WOULD NOT TAKE THE CAR BACK BECAUSE I PULLED OFF THE LOT WITH THE CAR. THEY REFUSED TO EVEN LOOK AT THE CAR. AND INFORMED ME THERE WAS A NO RETURN POLICY. WHICH IS RIDICULOUS. NOW, I'M STUCK WITH A $50K THAT I CAN'T DRIVE. THE NOISE IS SO BAD IT IMPEDES MY ABILITY TO DRIVE, WHICH IS A COMPLETE SAFETY HAZARD . I EVEN ASKED IF THEY COULD TAKE THIS CAR BACK AND LET ME FINANCE A DIFFERENT CAR AND THE SAID 'ABSOLUTELY NOT'. I HAVE OWN 2 TOYOTA'S AND NEVER EXPERIENCED ANYTHING LIKE THIS. I WANTED TO DO BUSINESS WITH LEXUS BECAUSE I ALWAYS HAD GOOD EXPERIENCES BUT I NOTICE YOUR CUSTOMER SERVICE HAS FALLEN WAY BEHIND THE CURVE. VERY DISAPPOINTING EXPERIENCE. DAILY I DEAL WITH CORRESPONDENCES WITH THE WHITE HOUSE AND CUSTOMER SERVICE IS ALWAYS OUR ONE NUMBER ONE CONCERN BUT CLEARLY LEXUS OF ROCKVILLE DOES NOT BELIEVE IN CUSTOMER SATISFACTION. THIS CAR CAME FROM AUTO ACTION DEFECTIVE AND NOW THE DEALERSHIP REFUSES TO FIX THE PRESSURE BUFFETING PROBABLY AND IS PASSING THE EXPENSE ON TO THE CUSTOMERS . WHICH IS EXTREMELY DECEPTIVE PLEASE, CONTACT ME [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Suspension
Filed May 25, 201921,816 milesTX

I HAD JUST FINISHED WASHING/DRYING MY 2016 TESLA MODEL S (LESS THAN 22K MILES), AND WHILE VERY SLOWLY BACKING OUT OF MY INCLINED DRIVEWAY WITH THE STEERING WHEEL TURNED TO THE RIGHT, I HEARD AN AUDIBLE CRACK, FOLLOWED BY THE RIGHT TIRE RUBBING AGAINST THE WHEEL WELL LINER. ON THE DRIVEWAY, I FOUND A SEMI-CIRCULAR PIECE OF ALUMINUM, WHICH TURNED OUT TO BE A CRACKED FORELINK.

Steering
Filed May 19, 201960,000 milesNJ

STIFF STEERING WHEEL. SPORADICALLY THE STEERING WHEEL GETS EXTREMELY STIFF AND MAKING TURNS ESPECIALLY MINOR COURSE ADJUSTMENT VERY DIFFICULT ON BOTH DIRECTIONS. IT MAYBE RELATED TO HIGH SPEED BUT DOES HAPPEN WHEN I DRIVE ABOUT 30 - 40 MILES AN HOUR OR EVEN SLOWER. IT FEELS VERY DANGEROUS BECAUSE I JUST CANNOT MAKE A SMOOTH TURN.

Air Bags
Filed Apr 18, 2019IL

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 TESLA MODEL S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V002000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TESLA (1200 OLD SKOKIE VALLEY RD, HIGHLAND PARK, IL 60035, (847) 579-0028) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Mar 28, 201918,000 milesPR

TAKATA RECALL. I HAVE A TESLA MODEL S 2016 AND I RECEIVED A RECALL NOTICE ABOUT THE AIRBAG INFLATORS OVER A MONTH AGO. I EMAILED TESLA SERVICE TO SCHEDULE AN APPOINTMENT AND OVER A MONTH LATER (TODAY) THEY RESPONDED THAT THEY DO NOT HAVE A SERVICE CENTER NEAR MY LOCATION. TESLA HAVE COME TO PUERTO RICO TO SERVICE MY VEHICLE AND OVER 100 OTHERS TESLA IN PUERTO RICO BUT NOW THEY CAN'T REPLACE MY AIRBAG INFLATOR SYSTEM THAT CAN EXPLODE DUE TO HIGH HUMIDITY? PUERTO RICO HAS VERY HIGH HUMIDITY AND I HEAR I WILL BE INJURED IF THEY CAN'T SERVICE MY CAR. PLEASE HELP. MY TESLA WAS BROUGHT TO PUERTO RICO WITH PERMISSION AND THEY HAVE SERVICED MY VEHICLE IN PUERTO RICO ON MULTIPLE OCCASIONS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Air BagsCrash
Filed Mar 18, 201916,000 milesCA

TAKATA RECALL THANK YOU FOR TAKING THE TIME TO REVIEW THIS COMPLAINT. I AM SENDING IT DUE TO TWO MAIN REASONS: 1 - THIS IS THE SECOND RECALL I'VE RECEIVED FOR THE SAME CAR; 2 - I AM HAVING SAFETY ISSUES WITH MY TESLA SINCE NOVEMBER 2018. AFTER SEVERAL E-MAILS AND VISITING A CENTER IN PERSON, MY ISSUE REMAINS UNRESOLVED AND I AM RARELY GETTING ANY RESPONSES. THE LAST TIME TESLA GOT BACK TO ME WAS IN FEBRUARY. ----- CORE PROBLEM: I AM HAVING RECURRING ISSUES WITH THE ELECTRICAL SYSTEMS OF THE CAR, AND THEY REMAIN AFTER TAKING IT TO A SERVICE CENTER. THE AUTOMATIC EMERGENCY BRAKES FOR THE CAR DID NOT WORK WHEN WE HAD AN ACCIDENT, EVEN THOUGH THE WARNING WENT OFF. I'VE CHECKED AND THE OPTION WAS TURNED ON. THE MAIN ISSUE IS THAT I'VE BEEN PAYING FOR A CAR/FEATURE THAT DOES NOT WORK AS INTENDED, PUTTING MY FAMILY'S SAFETY AT RISK. MORE IMPORTANTLY, I AM RECEIVING ZERO SUPPORT FROM TESLA. THANKS FOR THE HELP, AND PLEASE REACH OUT IF YOU NEED ANY ADDITIONAL CONTEXT.

Air Bags
Filed Mar 8, 2019CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 TESLA MODEL S. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE AIR BAGS. THE CONTACT ALSO RECEIVED A LETTER FROM THE TESLA CORPORATION STATING THAT THE PARTS WOULD NOT BECOME AVAILABLE UNTIL SPRING OF 2019. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

SuspensionCrash1 injured
Filed Dec 25, 20185,000 milesCA

HERE IS A THREAD IN WHICH A TESLA OWNER CREDITS TESLA WITH SAVING HIS LIFE. HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/MY-TESLA-SAVED-MY-LIFE#COMMENT-1670291 PHOTOS REVEAL THAT THE REAR LEFT WHEEL IS MISSING AND THE SUSPENSION COMPLETELY TORN OFF. SEE ATTACHED PHOTO. OWNER SUBSEQUENTLY POSTED A VIDEO OF THE CRASH: HTTPS://WWW.YOUTUBE.COM/WATCH?V=H8E5_EHKPRI&FEATURE=YOUTU.BE PLAYING THAT VIDEO AT 0.25 SPEED OR WATHCHING IT FRAM BY FRAME ON ANALYZER: HTTP://ANILYZER.COM/?PAGE_ID=7&TYPE=YOUTUBE&VID=H8E5_EHKPRI#PLAYBACKRATE=1&SEEKTO=0 YOU CAN SEE THAT THE TESLA TILTED TO THE LEFT AND THEN DRIFTED TO THE LEFT. THE FOREGROUND LIGHTS AND CARS GO BLURRY AT ABOUT 0:12 INTO THE VIDEO. THE TESLA IS OUT OF CONTROL LONG BEFORE THE PASSING CAR COMES INTO VIEW. AN ALMOST IDENTICAL EVENT ON THE PALI HIGHWAY HAWAII CLAIMED THE LIFE OF OF A PASSING DRIVER JUST A YEAR AGO. THERE ARE FAR TOO MANY OF THESE CASES FOR IT TO BE JUST A FLUKE EVENT. THE TESLA SUSPENSIONS ARE TOO WEAK FOR THE WEIGHT OF THESE HEAVY AND POWERFUL CARS AND BECAUSE THEY ARE MADE FROM CAST OR EXTRUDED ALUMINUM THEY WILL BECOME EVEN WEAKER WITH AGE AND FATIGUE. PLEASE LAUNCH AN URGENT INVESTIGATION INTO THIS. THANK YOU. A VERY CONCERNED CITIZEN. PLEASE NOTE THAT I AM NOT THE OWNER AND HAVE USED A DUMMY USA ADDRESS TO CONFORM WITH YOUR WEBSITE REQUIREMENTS. I HAVE BEEN ADVISED BY A NHTSA INVESTIGATOR THAT IT IS PERMISSIBLE FOR A NON-OWNER AND NON US RESIDENT TO FILE A COMPLAINT. MY FULL CONTACT DETAILS ARE INCLUDED WITH THIS SUBMIS

Structure › Body
Filed Dec 8, 201872,000 milesWI

REAR PASSENGER DOOR HANDLE FAILS TO OPEN DOOR. THIS HAS BEEN A ON-GOING ISSUE WITH TESLA MODEL S VEHICLES. MY FIRST 2013 MODEL S HAD OVER 15 DOOR HANDLES REPLACED DUE TO FAILURE. MY CURRENT 2016 MODEL S HAS HAD AROUND 6. THE LAST WAS FRONT PASSENGER DOOR HANDLE REPLACED IN MAY 2018 WHICH WOULD NOT EXTEND NOR OPEN THE DOOR. I HAVE THE FAILED UNIT IN HAND, AS I HAD TO PAY OUT OF POCKET NON-WARRANTY (AS I WAS OVER THE WARRANTY MILEAGE), TECHNICIAN STATED THAT THE DOOR HANDLE SHORTED OUT DUE TO WATER INTRUSION FROM POOR DESIGN (HIS WORDS). REAR PASSENGER DOOR HANDLE HAS NOW FAILED. IT WILL EXTEND, BUT WILL NOT OPEN THE VEHICLE'S DOOR. THIS IS A KNOWN, AND ON-GOING ISSUE FOR THE MODEL S VEHICLES OF ALL YEARS AND TRIM LEVELS. TESLA NEEDS TO COME UP WITH A SOLUTION, AND PERMANENT FIX. I ALSO WANT TO REPORT THAT ALL DOOR HANDLES FAIL TO OPERATE BELOW IN TEMPERATURES OF 20*F ABOUT 25% OF THE TIME AFTER SITTING OVERNIGHT UNLESS THE VEHICLE IS REMOTELY PRE-HEATED (AS THE DOOR HANDLES FREEZE CLOSED INTERNALLY (IN THE DOOR) AND WILL NOT EXTEND.

Structure › Body
Filed Nov 28, 2018CA

THE VEHICLE WAS IN SERVICE FOR WARRANTY ISSUE. TESLA BURBANK SERVICE CENTER DENIED TO DONE THE RECALL. REGARDING TO THEM, THE RECALL IS UNNECESSARY AND DID NOT NEED TO BE DONE UNTIL RAINING. HOWEVER, THIS RECALL IS IN NEEDED FOR THE POWER STEERING GEAR ASSIST MOTOR MAY MOVE, CAUSING THE TRANSMISSION BELT TO SLIP, AND RESULT IN REDUCED OR LOST POWER STEERING ASSIST.

Air BagsCrash
Filed Nov 27, 201839,000 milesCA

MY TESLA P90D 2016 WAS HIT BY A SPRINKLER TRUCK ON DRIVER SIDE,LUCKILY ,I WAS FINE AND I AM PRETTY SURE THE DOOR WAS VERY FIRM.HOWEVER, THE SIDE AIR BAG DIDN'T WORK AND THE DOOR'S SHAPE HAD OBVIOUS CHANGE AND TIGHTLY AGAINST ME.I WILL ATTACH PHOTOS BELOW. I CONCERN THE SENSOR' POSITION IS TOO LOW OR THE QUANTITY'S TOO LESS. WHEN ACCIDENT HAPPENED, BOTH OF VEHICLE IN MOTION ON A CROSSROAD. THE SPRINKLER TRUCK WAS FULL LOADED.

SteeringCrash1 injured
Filed Nov 22, 201860,000 milesFL

I AM REQUESTING THAT THE NHTSA INVESTIGATE TESLA'S UNEXPLAINED SWERVING ON THE HIGHWAY, FOLLOWED BY ITS FAILURE TO RESPOND TO THE DRIVER'S INPUTS TO THE STEERING, RESULTING IN A SINGLE CAR CRASH. I WAS DRIVING MY TESLA MODEL S IN THE LEFTMOST LANE OF THE NORTHBOUND FLORIDA TURNPIKE AROUND 8 PM. I WAS FOLLOWING THE TRAFFIC AND I BELIEVE MY SPEED WAS AROUND 70 MPH. I WAS IN FULL CONTROL AND THE VEHICLE WAS NOT IN SELF-DRIVING MODE. SUDDENLY, AND WITHOUT WARNING, THE CAR STARTED SWERVING. I TRIED TO STEER IT, BUT THE CAR FAILED TO RESPOND TO MY INPUTS TO THE STEERING (THE STEERING WAS NOT LOCKED). WITHIN SECONDS, THE CAR CRASHED INTO THE MEDIAN, AND FROM THAT IMPACT, CUT ACROSS THE HIGHWAY AND CRASHED NEXT INTO THE GUARD RAILS AT THE OTHER SIDE OF THE HIGHWAY, AND FROM THE IMPACT OF THAT CRASH, TURNED AROUND AND STOPPED IN THE RIGHTMOST / CENTER LANE. THE ACCIDENT RESULTED IN A TOTAL LOSS OF THE VEHICLE. THE WEATHER WAS CLEAR BUT RIGHT AROUND WHEN THE ACCIDENT HAPPENED, A LIGHT DRIZZLE STARTED. BECAUSE THE ACCIDENT RESULTED IN DAMAGE TO THE HIGHWAY GUARD RAILS, I RECEIVED A CITATION (WHICH I AM PLEADING 'NOT GUILTY' TO). MY HUSBAND AND I BOUGHT THIS NEW MODEL S VEHICLE IN MARCH 2016. THE CURRENT MILEAGE ON IT WAS ALMOST 60,000 MILES. WITH REGARDS TO THE MAINTENANCE HISTORY OF THE VEHICLE, THE FOLLOWING MAY BE PERTINENT INFORMATION: 1)WE RECEIVED A SAFETY NOTICE FROM TESLA IN MARCH 2018 REGARDING THE POWER STEERING COMPONENT (EMAIL ATTACHED). HOWEVER, THE EMAIL DID NOT REQUIRE AN

Service BrakesCrash
Filed Nov 1, 201846,000 milesFL

REFERENCE COMPLAINT ID #11142878 FOR MORE DETAIL. THIS IS ADDITIONAL INFORMATION REGARDING THE COMPLAINT ID#11142878. I BELIEVE THAT MY VEHCILE FAILED TO STOP IN A REASONABLE DISTANCE AS FOUND IN SEVERAL DRIVE TESTS OF MODEL S BY AUTOMOTIVE REVIEW SITES. MANY SITES LIST THE BRAKING DISTANCE FROM 60-0MPH AS ABOUT 110 FEET. I AM CERTAIN I WAS WELL BEYOND THIS DISTANCE WHEN I APPLIED MY BRAKES AT 57MPH, YET THE CAR WAS UNABLE TO STOP IN TIME AND IN FACT THE ANTILOCK BRAKES KICKED IN FOR A LARGE PORTION OF THE STOP. THE DRIVING CONDITIONS WERE DRY AND TEMPERATE AT THE TIME OF THIS CRASH. I HAVE A VIDEO AVAILABLE OF THE INCIDENT.

Service BrakesCrash1 injured
Filed Oct 26, 201846,000 milesFL

FAILURE OF VEHICLE TO ENGAGE AUTOMATIC EMERGENCY BRAKING OR APPLY ADAPTIVE CRUISE CONTROL BRAKING IN REPSONSE TO A VEHICLE ABRUPTLY STOPPING AHEAD. VEHICLE HAD ADAPTIVE CRUISE ENGAGED AT 57 MPH ON INTERSTATE HIGHWAY AND AN ACC SENSITIVITY OF 2. VEHICLE FORWARD COLLISION WARNING DID ALERT. THIS FAILURE RESULTED IN A REAR-END COLLISION WITH THE CAR AHEAD.

Parking Brake
Filed Oct 25, 201825,944 milesCA

TL* THE CONTACT OWNS A 2016 TESLA MODEL S. WHILE THE VEHICLE WAS STATIONARY, THE PARKING BRAKE BECAME LOOSE. THE CONTACT STATED THAT THE PARKING BRAKE WAS ABLE TO MOVE AROUND FREELY PRIOR TO ENGAGING THE VEHICLE INTO GEAR. TESLA (50 EDWARDS COURT, BURLINGAME, CALIFORNIA 94010, (650) 342-1176) WAS MADE AWARE OF THE FAILURE, AS WELL AS NHTSA CAMPAIGN NUMBER: 17V260000 (PARKING BRAKE) AND STATED THAT THE OEM TIRES MUST BE RE-INSTALLED ON THE VEHICLE BEFORE THE RECALL REPAIR COULD BE PERFORMED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,944.

Suspension
Filed Oct 16, 201820,000 milesCA

THIS IS A COMPLAINT ABOUT TESLA SUSPENSION FAILURES. HERE IS A RECENT FORUM DISCUSSION IN WHICH SEVERAL OWNERS POST PHOTOGRAPHS OF SUSPENSIONS THAT HAVE SNAPPED AT LOW SPEED AND NOT AS A RESULT OF COLLISION DAMAGE. THIS IS ABSOLUTE PROOF OF TESLA SUSPENSIONS FAILING FROM SNAPPED ALLOY PARTS AND FROM SNAPPED (2 PIECE) STEEL BOLTS. DESPITE THIS EVIDENCE NEITHER THE OWNERS NOR TESLA HAVE SEEN FIT TO REPORT THIS TO THE AUTHORITIES. PLEASE DO YOUR JOB AND INVESTIGATE THIS PROBLEM. THESE ARE NOT ISOLATED EVENTS, THEY ARE PART OF AN ONGOING PATTERN OF FAILURE. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/ANOTHER-FRONT-SUSPENSION-CONTROL-ARM-FAILURE.114967/ ** BKELLY, SEP 22, 2018 WOW THAT IS WEIRD. DIFFERENT THAN MINE. IF YOU LOOK AT THE SUSPENSION DETAIL PHOTO THERE ARE THREE CIRCULAR PIECES IN A TRIANGLE BELOW THE RUBBER CV JOINT BOOT. ON MY CAR THE TOP ONE OF THOSE THREE CIRCLES, THE SHINY ONE, BROKE. I BELIEVE THAT IS WHAT MOST PEOPLE HAVE EXPERIENCED. IN YOUR CASE THE LOWER LEFT CIRCLE SEEMS TO BE BROKEN I.E. THE ACTUAL HUB OR WHEEL CARRIER. SOMEHOW THE BALL JOINT CAME APART PERHAPS AS A RESULT. I CANT SEE IF THE BOLT HOLDING THE BALL JOINT IN THE LOWER RIGHT CIRCLE IS STILL IN PLACE POINTING DOWN TO THE GROUND, OR IF THAT BROKE. I HAVE NOT HEARD OF A WHEEL CARRIER BREAKING SINCE THE MORRIS MINORS IN THE 60'S.** ** AMPEDREALTOR, SEP 22, 2018 MAYBE MUSK SHOULD SMOKE LESS POT AND FOCUS ON PUTTING OUT QUALITY CARS.** **CNCREPAIRMAN, SEP 23, 2018 WOW. I CANNOT BELIEVE THESE SUSPENSION C

Suspension
Filed Oct 11, 201810,000 milesCA

THIS IS ANOTHER COMPLAINT ABOUT THE TESLA SUSPENSIONS. COMMENTING IN THIS FORUM:HTTPS://SEEKINGALPHA.COM/NEWS/3396557-MUSK-DENIES-MURDOCH-FAVORITE-TESLA-CHAIR *** SIMON MAC, CONTRIBUTOR COMMENTS2440 | + FOLLOW @IDAHO STOIC MEANWHILE TESLA HAVE REDESIGNED THE SUSPENSION CONTROL ARMS FOR THE MODEL S/X WITH MUCH STRONGER FORGED ITEMS. MY MODEL S HAD REPLACEMENT SUSPENSION LINKS ON MULTIPLE OCCASIONS, WHICH IN FAIRNESS TO TESLA WERE DONE UNDER THE AUSPICES OF A TSB AND WITHOUT ME BRINGING IT UP AS A CONCERN TO THE SERVICE DEPARTMENT. I ALSO HAD A LOT OF WORK DONE ON THE HV JUNCTION BOX (AGAIN NOT RAISED BY ME). THIS SEEMED TO HAPPEN NOT FAR AFTER THE SUC FIRE IN NORWAY A LITTLE WHILE BACK, A LOT OF OTHER MODEL S OWNERS I KNOW HAD THE SAME WORK CARRIED OUT. THE QUESTION IS ARE THOSE FOLKS WHO ARE SKIPPING THE SUGGESTED MAINTENANCE REGIME, MISSING OUT ON A LOT OF WORK WHICH IS BORDERLINE RECALL, AND TESLA ARE DOING STUFF THAT CAN'T BE OTA'D UNDER THE COVER OF SERVICING.*** PLEASE READ THIS REPORT FROM AN OWNER AND DEMAND THAT TESLA RECALL ALL AFFECTED CARS TO AVOID FURTHER CRASHES AND LOSS OF LIFE. I AM NOT A TESLA OWNER. I AM A CONCERNED CITIZEN. MY FULL NAME AND CONTACT DETAILS ARE INCLUDED WITH THIS SUBMISSION.

Electrical SystemCrash
Filed Sep 21, 2018VA

2016 TESLA S 90D. CONSUMER WRITES IN REGARDS TO AUTO SUMMONS SYSTEM MALFUNCTION WHICH RESULTED IN VEHICLE CRASH. *LD THE CONSUMER STATED THE DEALER WAS NOTIFIED, BUT COULD NOT DETERMINE THE FAILURE.

Suspension
Filed Aug 23, 201842,000 milesMA

TL* THE CONTACT OWNS A 2016 TESLA MODEL S. WHILE DRIVING APPROXIMATELY 5 MPH, THE FRONT DRIVER SIDE WHEEL SEIZED AND THE VEHICLE CAME TO AN IMMEDIATE STOP. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO TESLA SERVICE CENTER (457 PLEASANT ST, WATERTOWN, MA) WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE LINK ASSEMBLIES WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000. THE VIN WAS NOT PROVIDED. **TR UPDATED 10/31/18*JB

Suspension
Filed Aug 16, 201823,140 milesIL

CRACKED FRONT SUSPENSION - LOWER FORE ARM - DRIVERS SIDE, CRACKED AT THE BALL JOINT INTERFACE RESULTING IN THE BALL JOINT SEPARATING FROM THE CONTROL ARM. THIS VEHICLE HAS 23,140 MILES AND HAS ONLY BEEN DRIVEN ON PAVED ROADS IN THE MIDWEST US. NO OFF ROAD OR ROUGH SERVICE. FAILURE HAPPENED WHILE BACKING OUT OF A PARKING SPACE. WITHIN 5 FEET A LOUD SNAP WAS HEARD THEN RUBBING LIKE THE TIRE WAS HITTING THE WHEEL WELL. STOPPED THE CAR AND FOUND THE DRIVERS SIDE LOWER BALL JOINT SEPARATED AT THE LOWER FORE ARM. LOWER FORE ARM WAS CRACKED. TESLA TOWED THE VEHICLE TO SERVICE CENTER AND REPLACE FORE LINK ASSY, LH (1041570-00B). ORIGINAL DAMAGE TO PART APPEARED TO BE A CRACK IN THE PART WITH LOWER FORE ARM INTERFACE HOLE TO THE BALL JOINT STILL ROUND IN SHAPE. PICTURE ATTACHED SHOW MORE DAMAGE DUE TO MOVING THE VEHICLE FOR TOWING AND REPAIR.

Service BrakesCrash
Filed Aug 8, 201825,000 milesCA

WHILE IN REVERSE BACKING UP TO A CHARGE STATION IN A COVERED PARKING LOT, THE CAR WENT INTO SUDDEN ACCELERATION AND FAILED TO STOP AND COLLIDED WITH THE CHARGE STATION AND THE WALL NEXT TO IT. NONE OF THE WARNING LIGHTS OR SOUNDS WENT OFF EITHER. ALTHOUGH THE CAR HAS, ON SEVERAL OCCASIONS DEMONSTRATED ITS ABILITY TO STOP SHORT OF COLLIDING WITH OBSTACLES, IT FAILED TO REACT IN THIS INSTANCE. TESLA HAS IGNORED OUR REPEATED REQUESTS FOR PROVIDING AN EXPLANATION OR ANY EVALUATION OF THE LOGS ASSOCIATED WITH THE CAR, AND HAS BLAMED THE MATTER ON DRIVER ERROR.

Suspension
Filed Jul 12, 201827,600 milesPA

TESLA MODEL S 2016, VEHICLE IS MAKING A GRINDING NOISE FROM THE LEFT SIDE AND THAT THE WHEEL APPEARS TO BE TOO CLOSE TO THE WHEEL WELL. A NOISE STARTED 2-3 DAYS AGO WHEN THE WE TRY TO TURN THE STEERING WHEEL TO TAKE A SHARP LEFT OR RIGHT TURN. THE FRONT SUSPENSION LINK ON THE DRIVER SIDE WHEEL BROKE WHILE PARKING THE CAR. GOT THE CAR TOWED TO TESLA SERVICE AND THEY FIXED IT 1 DAY LATER. CORRECTIONS: LINK - FRONT SUSPENSION - LOWER - FORE - LH REPLACED THE LEFT FORE LINK TO SPECIFICATION. VERIFIED PROPER OPERATION. PARTS REPLACED BY TESLA - FORE LINK ASSY, LH (1041570-00-B) 1WASHER, NORDLOCK, 15.2X30.7X3.4 (1033093-00-A) 1NUT HF M14X1.50 [10] ZNNI NL INSERT (1004358-00-C) 1BOLT H CAM M14X2.00X114 [10.9]-G720 (2007108) 1WASHER CAM M14X38X6X2.5 [10]-G720 (2007115) 1NUT CLN HEX M14X2.0 [10] ZNAL-W (1006484-00-A)1

Service BrakesCrash5 injured
Filed Jun 9, 2018HI

ON2/20/18 I WAS DRIVING UP MY DRIVEWAY. UPON REACHING THE TOP OF THE DRIVEWAY, THE CAR SUDDENLY ACCELERATED BY ITSELF RESULTING IN THE FRONT OF THE CAR HITTING THE CONCRETE WALL IN FRONT. I INFORMED TESLA AND THEY CLAIM THAT THE COMPUTER SHOWED THAT I PRESSED ON THE ACCELERATOR INSTEAD OF THE BREAK. MY ANSWER IS THAT I DID NOT PRESSED ON THE ACCELERATOR. IT JUST ACCELERATED BY ITSELF. ASIDE FROM ME, I HAVE 4 PASSENGERS THAT CAN ATTEST TO THIS. I HAVE LIVED IN THIS PLACE SINCE 1986 AND THIS HAS NEVER HAPPENED. SINCE I HAVE BEEN DRIVING UP MY DRIVEWAY FOR 32 YEARS, IT IS SO ROUTINE FOR ME THAT IT IS ALREADY RITUAL FOR ME AT ALMOST THE SAME SPEED AND WHEN TO PRESSED ON THE GAS AND BRAKE PEDALS THE SAME WAY EVERY TIME. THIS HAS NOT HAPPENED TO MY OTHER CARS AND AS MY CAR INSURANCE WILL SHOW I HAVE NOT BEEN INVOLVED IN CAR ACCIDENTS FOR MANY YEARS. I HAVE NOT BEEN SHOWN ANY EVIDENCE EXCEPT WHAT TESLA TOLD ME. IT IS THEIR WORDS VERSUS MINE AND MY 4 OTHER PASSENGERS WHO EXPERIENCED WHAT ACTUALLY HAPPENED. CASE NUMBER [XXX] THANK YOU.*DT *JS *JS ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

Suspension
Filed May 30, 201826,699 milesCA

BELOW IS A COPY OF AN EMAIL I SENT TO TESLA ON APRIL 30,2018. I HAVE YET TO RECEIVE A RESPONSE. PLEASE CONTACT ME IF YOU NEED MORE INFORMATION. ON JANUARY 23, 2018 I HAD AN INCIDENT WITH MY TESLA WHERE I HIT A SMALL POTHOLE (11' WIDE BY 18' LONG AND 2' DEEP) AT A MODERATE SPEED OF ABOUT 40MPH. (I HAVE PICTURES OF THE ROAD THE POTHOLE IN QUESTION.) I LOST SOME CONTROL OF MY CAR SWERVING INTO THE ONCOMING LANE FROM THE IMPACT, BUT MANAGED TO PULL OVER ABOUT A COUPLE OF HUNDRED YARDS AFTER THAT WITH NO FURTHER INCIDENT. I THOUGHT I HAD BLOWN A TIRE SINCE I HAVE LOW PROFILE TIRES ON THE LARGER RIMS ONLY TO FIND THE TIRE WAS STILL INFLATED. HOWEVER THE WHEEL WAS OFF CAMBER AND I NOTICED THAT IT HAD DAMAGED SOME OF THE WHEEL WELL ON FURTHER INSPECTION.I EVENTUALLY GOT EVERYTHING FIXED (ABOUT FOUR WEEKS LATER) AND THE BILL WAS $4200.00 WHICH I PAID. HOWEVER, AFTER MUCH THOUGHT AND CONSIDERATION, I BELIEVE THE CONTROL ARM IS OF A FAULTY DESIGN AND THIS SHOULD HAVE BEEN COVERED BY TESLA. IN FACT, I HAVE A PICTURE OF THE CONTROL ARM WHILE IT WAS ON THE CAR AND I AM IN POSSESSION OF IT AND ALL THE DAMAGED PARTS. I DO NOT BELIEVE THAT MY TESLA SHOULD HAVE SUFFERED SO MUCH DAMAGE FOR A RELATIVELY SMALL POTHOLE AND BELIEVE THE HEAVY LITHIUM BATTERY COUPLED WITH THE IMPROPERLY ENGINEERED CONTROL ARM CAUSED THE PROBLEM. I ALSO NOTE MINE IS NOT THE ONLY COMPLAINT OF THIS NATURE AS I HAVE SEEN OTHER COMPLAINTS IN ONLINE BLOGS AND FEEL THAT THIS MAY BE A SYSTEMIC PROBLEM WITH TESLA'S CONTROL AR

Vehicle Speed ControlCrash
Filed May 26, 201834,800 milesDE

THIS SUNDAY MAY 20 I WAS DRIVING MY TESLA MODEL S SOUTHBOUND ON ROUTE 1 IN REHOBOTH TO WORK IN AUTOPILOT MODE. I HAD THIS FEATURE OF MY VEHICLE SET TO 50 MPH. IF YOU AREN'T FAMILIAR WITH AUTOPILOT IN TESLA'S, LET ME EXPLAIN HOW IT WORKS. ONCE THE VEHICLE INDICATES THE FEATURE CAN BE ACTIVATED, YOU PRESS A BUTTON AS YOU WOULD ANY OTHER VEHICLE WITH BASIC CRUISE CONTROL, AND THE CAR WILL LITERALLY ACCELERATE, DECELERATE, AND STEER ITSELF WITHOUT FURTHER INPUT FROM THE DRIVER. WHILE USING THIS FEATURE OF MY VEHICLE, I HAD A SIGNIFICANT ACCIDENT ON ROUTE 1. AS I SAID, MY VEHICLE WAS TRAVELING AT A RATE OF 50 MPH. I WAS DRIVING IN THE LEFT LANE SOUTHBOUND WITH AUTOPILOT ACTIVATED. IN TURNABOUT IN THE MEDIAN, A WHITE PICKUP WAS PERPENDICULAR TO MY CAR WITH STICKING OUT ABOUT 1 FT INTO MY LANE. THE LEFT SIDE OF MY CAR SKIMMED THE BACK OF HIS CAR WITHOUT SLOWING DOWN. AUTOPILOT FAILED TO RECOGNIZE THE CAR WAS THERE. I AM LUCKY I WASN'T KILLED, AND I AM LUCKY NO ONE ELSE WAS HURT. THIS ACCIDENT HAS SHAKEN ME UP QUITE A BIT. NOW, I DO NOT BLAME TESLA 100% FOR THIS AUTO ACCIDENT; I DON'T PLAN TO FILE A LEGAL CLAIM AGAINST THEM OR ANYTHING LIKE THAT. IN FACT, I PLAN ON REPLACING MY VEHICLE WITH ANOTHER TESLA (WITHOUT THE SAID AUTOPILOT FEATURES) BUT I WOULD BE DOING A DISSERVICE TO ANYONE WITHOUT TRYING TO USE THIS EXPERIENCE OF MINE TO HOPEFULLY SAVE LIVES IN THE FUTURE. I BROUGHT THESE EXACT ISSUES UP WITH TESLA REGARDING MY ACCIDENT SEVERAL TIMES TO SEVERAL DIFFERENT DEPARTMENTS AND M

Unknown or OtherCrash
Filed May 21, 2018CA

REPORTEDLY AT LEAST ONE ONE DEAD AFTER A TESLA MODEL S FOUND CRASHED IN A POND, IN CASTRO VALLEY CALIFORNIA, ALAMEDA COUNTY, 11567 CANYON ROAD. CALIFORNIA HIGHWAY PATROL, ALAMEDA COUNTY SHERIFF, ALAMEDA COUNTY FIRE AND PARAMEDICS RESPONDED TO THE SCENE OF THE CRASH. ONE MAN HAS BEEN CONFIRMED DEAD. IT IS SUSPECTED THAT THE CRASH HAPPENED ON SUNDAY NIGHT. I SUSPECT EXCESSIVE SPEED, OVERCONFIDENCE, ARROGANCE AND POSSIBLE INTOXICATION MAY HAVE CONTRIBUTED TO THIS CRASH AND DEATH. I SUSPECT THE TESLA CULTURE OF OVERHYPING SAFETY MAY CONTRIBUTE TO CRASHES LIKE THESE. I SUGGEST THAT DATA FROM THIS AND OTHER EVENTS BE CHECKED AND INVESTIGATED. I SUGGEST THAT A UNIVERSAL STANDARD SHOULD BE MADE SO THAT GOVERNMENTAL INVESTIGATORS CAN CHECK WITHOUT THE RISK OF BIAS AND MANIPULATION BYTESLA AND OTHER MANUFACTURERS. I FEEL THAT TESLA AND THEIR CULT FOLLOWING FALSELY OVERSTATES THE SAFETY OF TESLA; THUS LEADING TO TESLA DRIVERS DRIVING RECKLESS, AGGRESSIVE AND ARROGANTLY. THE DRIVER IS OFTEN AT FAULT FOR THESE TYPES OF ACCIDENTS, HOWEVER THEY ARE OFTEN USED AS SCAPEGOATS. AS OFTEN THERE IS MORE FAULT THAN JUST THE DRIVER. THERE ARE OFTEN OTHER CONTRIBUTING AND/OR CAUSAL FACTORS. SUCH AS TESLA'S TENANCY TO SCAPEGOAT DRIVERS; RATHER THAN FIX UNDERLYING FAULTS/CONTRIBUTING FACTORS FROM TESLA DESIGN, NEGLECT, HYPE AND DENIAL. THE SWISS CHEESE MODEL OF SAFETY AND INVESTIGATION SHOULD BE FOLLOWED; RATHER THAN TESLA'S SCAPEGOAT METHODOLOGY. IT IS ALSO POSSIBLE THAT KNOWN PROBLEMS WITH TESLA MAY

Unknown or OtherCrash
Filed May 21, 201834,884 milesDE

I WAS DRIVING MY VEHICLE IN AUTOPILOT MODE GOING 50MPH SOUTHBOUND IN THE LEFT LANE ON A DIVIDED 2 LANE HIGHWAY, ROUTE 1 IN DELAWARE. IT WAS CLEAR AND SUNNY, NO FOG. ALL THESE CONDITIONS ARE PREFERRED WHEN USING AUTOPILOT ON MY VEHICLE. A WHITE FORD F150 PERPENDICULAR TO MY CAR WAS BETWEEN THE MEDIAN IN A TURNABOUT TO GO NORTHBOUND WITH ITS TRUCKBED ABOUT 1 FOOT INTO MY LANE. AUTOPILOT DID NOT ALERT ME TO THIS CAR, NOR DID IT SLOW DOWN OR VEER IN ORDER TO AVOID IT (TWO FEATURES ENABLED ON MY VEHICLE AND ADVERTISED BY TESLA). I WAS UNABLE TO GRAB THE WHEEL IN TIME TO AVOID THE ACCIDENT. I FEEL THAT THE AUTOPILOT'S FEATURE OF WORKING WITHOUT THE HANDS ON THE WHEEL LULLED ME INTO A FALSE SENSE OF SECURITY AND I MOST CERTAINLY WOULD NOT HAVE HAD THIS TYPE OF ACCIDENT HAD I NOT HAD AUTOPILOT ON MY VEHICLE. I AM SO THANKFUL I WASN'T KILLED OR INJURED, I FEEL THAT THE WAY AUTOPILOT IS HANDLED IS EXTREMELY DANGEROUS AND SHOULD REQUIRE HANDS TO BE ON THE WHEEL AT ALL TIMES. I AM HOPEFUL SOMETHING WILL BE DONE TO PREVENT ACCIDENTS LIKE THIS IN THE FUTURE. THIS SYSTEM IS BEING DOWNLOADED TO CARS WITH LITTLE TO NO REGULATION. I CONTACTED TESLA WITH MY CONCERNS WITH THE HOPE THEIR ENGINEERS COULD USE THE DATA FROM MY CAR FOR FURTHER DEVELOPMENT, HOWEVER TESLA WAS IMMEDIATELY DEFENSIVE ABOUT MY SERIOUS CAR ACCIDENT.

Steering
Filed Apr 22, 20186,575 milesCA

AUTOPILOT SUDDENLY SWERVED VEHICLE OUT OF THE LANE TO THE LEFT TOWARD A BRIDGE ABUTMENT. I HAD TO YANK CONTROL AWAY FROM AUTOPILOT TO RECENTER VEHICLE IN THE LANE. I PROVIDED A DETAILED WRITTEN DESCRIPTION OF THE INCIDENT ALONG WITH THE TIME OF THE RECORDED "BUG REPORT" TO TESLA'S SERVICE CENTER. TESLA WROTE THE PROBLEM IN THE REPAIR ORDER AS "CUSTOMER CONCERN - AUTO PILOT IS INCONSISTENT" RATHER THAN THE MORE ACCURATE AND MORE SERIOUS DESCRIPTION I PROVIDED IN WRITING TO THEM. TESLA'S FINAL PAPERWORK SAID SYSTEM IS "OPERATING AS DESIGNED." A LANE KEEPING SYSTEM SHOULD BE DESIGNED TO KEEP A VEHICLE WITHIN A LANE, A LANE KEEPING SYSTEM SHOULDN'T SUDDENLY STEER THE VEHICLE OUT OF THE LANE. THE WAY AUTOPILOT SUDDENLY SWERVES OUT OF THE LANE SHOULD NOT BE CONSIDERED NORMAL. THIS PROBLEM HAS OCCURED MULTIPLE TIMES.

Suspension
Filed Apr 15, 20183,000 milesCA

HERE IS A TESLA THAT IS IN A JUNKYARD IN UK. HTTPS://WWW.COPART.CO.UK/LOT/23480858 THE FRONT RH SUSPENSION IS SMASHED INTO PIECES. THE DAMAGE LOOKS MUCH MORE CONSISTENT WITH A MECHANICAL FAILURE THAN WITH BEING THE RESULT OF A COLLISION. THE LOWER SUSPENSION BALL JOINT STEMS HAVE SNAPPED. THIS FAILURE HAS BEEN REPORTED ON MANY OTHER TESLAS. THE CAST ALUMINIUM STEERING KNUCKLE HAS FRACTURED WHICH IS INDICATIVE OF A CASTING FLAW. THE WHEEL HAS BEEN SLICED APART ALMOST CERTAINLY DUE TO CONTACT WITH A BROKEN SUSPENSION PART WHILST THE CAR WAS STILL DRIVING DOWN THE ROAD. THESE CARS ARE ARRIVING IN THE WRECKING YARDS IN HUGE NUMBERS CONSIDERING HOW RELATIVELY FEW TESLAS HAVE BEEN SOLD. IT IS VERY STRANGE THAT SO FEW OWNERS MAKE THEIR OWN REPORTS TO THE SAFETY AUTHORITIES. THIS IS PROBABLY BECAUSE SO MANY OWNERS ARE ALSO TESLA SHAREHOLDERS. PLEASE INVESTIGATE. THANK YOU. GENUINELY CONCERNED CITIZEN.

Suspension
Filed Apr 5, 201833,000 milesCA

TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/25226748/PHOTOS NO CRASH, NO IMPACT DAMAGE, NO AIRBAGS DEPLOYED. JUST THE USUAL WHEEL FALLEN OFF. PLEASE INVESTIGATE. THANK YOU. PERSISTENT CITIZEN

Suspension
Filed Apr 3, 201814,000 milesCA

HERE IS YET ANOTHER TESLA JUST ARRIVED IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/21757678/PHOTOS NO AIR-BAGS HAVE GONE OFF. THE FRONT SUSPENSION HAS SNAPPED OFF. PHOTOGRAPHS SHOW THAT THE SUSPENSION LINKS HAVE SNAPPED. THIS APPEARS TO BE YET ANOTHER CASE OF SELF INFLICTED INJURY. PLEASE PLEASE PLEASE INVESTIGATE. THANK YOU. PERTURBED CITIZEN.

WheelsCrash
Filed Mar 27, 201815,000 milesCA

AT APPROXIMATELY 9AM ON THE MORNING OF 1/4/18, I WAS DRIVING IN AUTOPILOT ON THE 405 HEADING NORTH TO MY OFFICE IN SANTA MONICA IN MY TESLA MODEL S AND THE CAR SIMPLY RAN INTO THE BARRIER WALL ON THE LEFT SIDE OF THE CAR POOL LANE AT 75MPH. IT WAS ABSOLUTELY CRAZY! I HAVE CONTACTED TESLA ABOUT THE ACCIDENT SEVERAL TIMES, BUT THEY ARE SIMPLY NOT INTERESTED. I JUST READ ABOUT AN ACCIDENT THAT THE U.S. NATIONAL TRANSPORTATION SAFETY BOARD IS INVESTIGATING WHERE THE SAME THING HAPPENED AND THE DRIVER DIED. I BELIEVE MY ACCIDENT COULD HAVE ENDED THE SAME WAY AND I THINK IT NEEDS TO BE TAKEN VERY SERIOUSLY.

SteeringCrash
Filed Mar 27, 201815,000 milesCA

TL* THE CONTACT OWNS A 2016 TESLA MODEL S. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE AUTO PILOT ENGAGED ON ITS OWN AND THE CONTACT WAS UNABLE TO TURN IT OFF. AS A RESULT, THE CONTACT CRASHED INTO A BARRIER WALL AS HE WAS ABLE TO PLACE THE VEHICLE BACK INTO MANUEL MODE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAINED ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

SuspensionCrash
Filed Mar 22, 201816,000 milesCA

PLEASE EXCUSE ME IF I AM BORING YOU BUT HERE IS YET ANOTHER TESLA IN THE JUNKYARD AND OF COURSE THE SUSPENSION HAS FALLEN TO BITS. HTTPS://WWW.COPART.COM/LOT/48769717/PHOTOS OBVIOUSLY A SINGLE FAILURE OF A TESLA SUSPENSION COMPONENT COULD BE THE RESULT OF CRASH DAMAGE OR SIMPLY A RANDOM FAILURE BUT IF YOU WOULD TAKE THE TIME TO LOOK BACK AT ALL OF THE COMPLAINTS THAT HAVE BEEN FILED AGAINST TESLA IT IS CLEAR THAT THERE IS A DISTURBING TREND OF FAILURE IN THESE FRAGILE ALLOY GIBLETS. PLEASE BE SO KIND AS TO INVESTIGATE SO AS TO AVOID FURTHER LOSS OF LIFE. THANK YOU. CONCERNED (AND VERY PERSISTENT) CITIZEN. DATE OF CRASH IS AN APPROXIMATION.

Suspension
Filed Mar 21, 20182,000 milesCA

HERE IS A TESLA IN A UK JUNKYARD: HTTP://WWW.HBC.CO.UK/CGI-BIN/ZYVIEW/D=VEHICLES/V=POPWIN/R=6955348/MAKE_MODEL=TESLA%20MODEL%20S%2075/ZV_AND_OR=AND/MAKE_MODEL_ZV_ENABLED=NO HTTP://WWW.HBC.CO.UK/AUCTION-MODELS/TESLA/MODEL/CAR%3A%3ALIGHT%20COMMERCIAL.HTML FRONT SUSPENSION HAS COMPLETELY FALLEN TO BITS. THIS ONE IS AN ABSOLUTE SHOCKER. THESE CARS ARE FALLING TO BITS ALL OVER THE WORLD. PLEASE TAKE IMMEDIATE ACTION. THANK YOU. CONCERNED CITIZEN ETC. DATE OF CRASH IS AN APPROXIMATION.

Suspension
Filed Mar 15, 201811,000 milesCA

ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/24093828 SAME OLD THING. SUSPENSION COLLOLLOPSED. FRONT SUSPENSION SNAPPED OFF LIKE A SPARROWS LEG. PLEASE INVESTIGATE. (SIGH) PEEVED CITIZEN. ETC. ETC.

Unknown or OtherCrash
Filed Mar 15, 20186,500 milesAR

I WAS ATTEMPTING TO PARK IN FRONT OF A RETAIL BUSINESS WHEN THE CAR SUDDENLY AND UNEXPECTEDLY ACCELERATED. I BELIEVE THIS ACCIDENT WAS CAUSED BY A MALFUNCTION OR GLITCH IN THE VEHICLES TROUBLED SOFTWARE FOR DRIVER ASSIST AND/OR SAFETY FEATURES. FEATURES WHICH ARE UNIQUE TO TESLA. THE SUDDEN AND UNEXPECTED ACCELERATION HAPPENED WITH NO INPUT TO THE ACCELERATOR PEDAL. I WAS LIGHTLY BRAKING, INTENT ON COMING TO A COMPLETE STOP. I HAD NEARLY COMPLETED THE PARKING MANEUVER WHEN THE CAR RACED FORWARD, JUMPED A CURB, KNOCKED DOWN A HANDICAPPED PARKING SIGN, TRAVELED ACROSS A WALKWAY AND SMASHED INTO THE FRONT OF THE BUSINESS. THIS HAPPENED SO FAST, I DIDNT REALIZE WHAT OCCURRED UNTIL I COULD GATHER MY THOUGHTS AFTER THE INCIDENT. NO AUDIBLE OR VISUAL WARNING OF AN IMPENDING COLLISION WERE HEARD OR SEEN. NO AIRBAGS DEPLOYED. FORTUNATELY NO ONE INSIDE THE BUSINESS, NO PEDESTRIAN NOR MYSELF WERE INJURED. THIS COULD HAVE BEEN A TRAJIC ACCIDENT. MY TESLA SUSTAINED OVER $25,000 IN DAMAGE AND IS STILL IN THE REPAIR SHOP. AS OF THIS DATE, NO CLAIM HAS BEEN SETTLED FOR REPAIRS TO THE BUSINESS PROPERTY. I HAVE UPLOADED A PHOTO SHOWING THE END RESULT OF THE EVENT.

Suspension
Filed Mar 8, 201820,000 milesCA

HERE IS A TESLA MODEL S IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/22733158/PHOTOS THE SUSPENSION HAS COLLAPSED AND WHEELS ARE JAMMED UP IN THE WHEEL WELLS. THE BACK RH WHEEL HAS GONE WHOMPY. THE FRONT RH WHEEL AND SUSPENSION HAVE FALLEN OFF COMPLETELY. THE BALL JOINTS ON THE LOWER SUSPENSION ARMS HAVE SNAPPED. THE TOP BALL JOINT CONNECTING THE STEERING KNUCKLE TO THE WISHBONE HAS POPPED APART. NO AIR-BAGS HAVE DEPLOYED. THERE IS NO CRASH DAMAGE THAT WOULD HAVE CAUSED THE SUSPENSION DAMAGE. THESE CARS SHOULD BE TAKEN OFF THE ROAD UNTIL THE SUSPENSION COMPONENTS HAVE BEEN TESTED FOR MANUFACTURING DEFECTS. PLEASE TAKE ACTION. THANK YOU. CONCERNED CITIZEN. DATE OF INCIDENT IS AN APPROXIMATION.

Suspension
Filed Mar 1, 20185,000 milesCA

AND ANOTHER TESLA FRESHLY ARRIVED IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/50206827 GUESS WHAT? THE BACK WHEEL WENT WHOMPY. GIVEN THE RELATIVELY SMALL NUMBER OF TESLAS SOLD COMPARED TO MAINSTREAM MANUFACTURERS THE NUMBER OF THESE CARS IN THE WRECKERS YARD IS ASTONISHING. AND SO MANY OF THEM HAVE WHOMPY WHEELS. WOULD YOU PLEASE BE SO KIND AS TO INVESTIGATE. THANK YOU. CONCERNED CITIZEN.

Suspension
Filed Mar 1, 20185,000 milesCA

HERE IS YET ANOTHER TESLA IN THE JUNKYARD WITH A BUSTED SUSPENSION. HTTPS://WWW.COPART.COM/LOT/24242548 THE BOLTS ON THE SUSPENSION ARMS HAVE SNAPPED. YOU HAVE SEVERAL OTHER REPORTS OF THESE BOLTS SNAPPING WITHOUT ANY GOOD REASON. EXAMPLE: NHTSA ID NUMBER: 11074328 SNIP**THE LEFT FRONT FORE LINK BALL JOINT SNAPPED LIKE GLASS DURING NORMAL DRIVING. LUCKILY I WAS GOING AT RELATIVELY LOW SPEED ON A SIDE STREET. THIS ALLOWED THE SUSPENSION TO ALLOW THE WHEEL TO SLAM INTO THE FIREWALL AND IT LOCKED UP CAUSING THE RIGHT SIDE OF THE VEHICLE TO HIT A CURB. AS AN ENGINEER THIS SCARES THE DAYLIGHTS OUT OF ME, AS IF IT WOULD HAVE HAPPENED ON A HIGH SPEED HIGHWAY TURN, THE RESULTS COULD HAVE BEEN DEADLY. EVEN WITHOUT AN UNDERSTANDING OF ADVANCED METALLURGY, IT'S CLEAR THAT A HARDENED STEEL BALL JOINT SHOULD BE STRONGER THEN THE SURROUNDING ALUMINUM ALLOY PARTS ON EITHER SIDE THAT IT ATTACHES TO. IT LOOKS LIKE A GLASS ROD HIT WITH A HAMMER. THIS SAME THING HAPPENED TO ANOTHER 2014 IN OUR FAMILY ABOUT A YEAR AGO, AND I CHALKED IT UP TO RANDOM FAILURE. BUT NOW 2 FAILURES? I HAVE THE ORIGINAL FAILED PART IF NEEDED FOR ANALYSIS. THE REPLACEMENT PART I OBTAINED THROUGH TESLA HAS BEEN RE-ENGINEERED, AND APPEARS TO BE FROM A DIFFERENT SUPPLIER. I WENT AHEAD AND REPLACED BOTH SIDES, AND I STILL HAVE THE NON-FAILED PART ON THE LEFT SIDE. I ATTEMPTED TO CONTACT TESLA ABOUT THIS, AND THEY HAVE NOT RESPONDED TO ME.** PLEASE TAKE IMMEDIATE ACTION THANK YOU. VERY CONCERNED CITIZEN.

Suspension
Filed Feb 28, 20185,000 milesCA

HERE ARE TWO DISCUSSION THREADS IN WHICH TESLA OWNERS REPORT CRACKED SUSPENSION FORELINKS THAT HAPPENED ON THEIR CARS AND WHICH WERE NOT THE RESULT OF ABUSE OR WEAR AND TEAR BUT JUST SUDDEN SPONTANEOUS FRACTURES OF THE ALLOY PARTS. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/RATTLE-NOISE-COMING-FROM-FRONT-AIR-SUSPENSION.108171/PAGE-3#POST-2589383 AND HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/CRACKED-FORELINK.95637/PAGE-2 THE LATEST POST INCLUDES CLOSE UP PHOTOGRAPHS OF THE BROKEN PART AND ALSO A PHOTOGRAPH OF THE NEW REPLACEMENT THAT TESLA SUPPLIED UNDER WARRANTY. THE REPLACEMENT PART IS AN IMPROVED AND STRONGER DESIGN. WHY HAS THERE NOT BEEN A RECALL? MOST CARS ARE STILL DRIVING AROUND WITH THE DANGEROUSLY THIN SUSPENSION LINKS. SNIP ** BILL D, YESTERDAY AT 2:20 PM LAST EDITED: YESTERDAY AT 2:27 PM AROMASCA SAID: &#8593; UGH, I HAD THE EXACT SAME SOUND WHERE I THOUGHT THE WHEEL IS RUBBING. DO YOU HAVE AN AIR SUSPENSION OR 21" WHEELS? HOW DID YOU GET ACCESS TO CHECK THIS PART ? DO YOU HAVE TO REMOVE THE WHEEL? I HAVE AIR SUSPENSION AND 19" WHEELS. NO NEED TO REMOVE THE WHEEL TO SEE IT. IT IS VISIBLE IF YOU LAY ON THE GROUND IN FRONT OF THE CAR. THE PART OF MY RIGHT FRONT SUSPENSION THAT BROKE IS CALLED A FORE LINK. THE PIECE THAT BROKE OFF WAS LAYING IN MY DRIVEWAY. THIS LOOKS LIKE THIS FAILURE COULD HAVE BEEN VERY DANGEROUS IT IT HAPPENED AT A HIGH SPEED. HERE'S SOME PHOTOS BEFORE AND AFTER WARRANTY REPLACEMENT OF THE FORE LINK.** PHOTOS ARE ATTACHED TO THIS COMPLAINT. I AM NOT AN

Steering
Filed Feb 20, 20185,000 milesCA

HERE IS A DISCUSSION THREAD IN WHICH AN OWNER COMPLAINS THAT HIS STEERING HAS FAILED COMPLETELY: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/MODEL-S-STEERING-FAILED.109021/ ****SNIP*** I WAS DRIVING HOME TONIGHT (2016 70D)AND IT SOUNDED LIKE I HAD A FLAT TIRE. PULLED OVER TO CHECK AND TIRES WERE FINE. STARTED DRIVING AGAIN AND ALL TRACTION CONTROL AND STABILITY CONTROL ERRORS CAME UP ON THE SCREEN AND SAID TO CALL A SERVICE CENTER. I HAVE TO HOLD THE STEERING TO THE LEFT TO GET THE CAR TO GO STRAIGHT. WHEN PARKED THE RIGHT FRONT SIDE STEERING MAKES A GRINDING SOUND AND WHEN THE STEERING WHEEL IS STRAIGHT THE RIGHT WHEEL IS NOT. OBVIOUSLY THERE HAS BEEN A MECHANICAL FAILURE OF SOME KIND BUT I'M NOT SURE WHAT IT IS. I ASSUME I SHOULD HAVE THE CAR TOWED? ANYONE HAVE A PROBLEM LIKE THIS BEFORE? ***SNIP*** I HAD MY WIFE TURN THE WHEEL IN THE GARAGE AND IT WAS JUST GRINDING FROM THE PASSENGER SIDE. FELT MORE LIKE AN ISSUE WHERE THE ROTOR CONNECTS TO THE STEERING ARM. I DON'T HAVE A HANDYMAN BONE IN MY BODY SO I REALLY HAVE NO IDEA *** I AM REPORTING THIS PROBLEM MYSELF EVEN THOUGH I AM NOT THE OWNER BECAUSE TESLA OWNERS RARELY SUBMIT REPORTS THEMSELVES. THEY ARE DISCOURAGED FROM DOING SO BY A MISGUIDED SENSE OF LOYALTY TO THE TESLA BRAND AND "MISSION". THERE HAVE BEEN MANY CREDIBLE REPORTS OF STEERING AND SUSPENSION FAILURES WITH TESLAS BUT VERY FEW OF THESES FAILURES HAVE ACTUALLY BEEN REPORTED TO THE AUTHORITIES. I BELIEVE THAT THESE FAILURES ARE BEING COVERED UP BY TESLA AND THAT OW

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2016 Tesla Model S → · Every Model S year → · How the figures are calculated →