SLOW DRIVING IN THE VILLAGE. AT A SHARP TURN TO RIGHT (AFTER THE STOP SIGN) I HEARD SCRATCHING THE FRONT RIGHT WHEEL ON THE CHASSIS. IT WAS DARK AND I DID NOT FIND SOMETHING STRANGE SO I DROVE SLOWLY TO MY HOUSE, WHERE I HAD A CLOSER LOOK: ONE PHOTO IS THE GOOD SUSPENSION ON THE LEFT AND THE OTHER IS THE BROKEN ON THE RIGHT.
2015 Tesla Model S complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
PLEASE NOTE, VIN OF A RANDOM TESLA USED TO MAKE THIS COMPLAINT. THIS IS A COMPLAINT ABOUT THE BROKEN FORE-LINKS WHICH AFFECTS ALL TESLA CARS. THE TESLA FORUMS HAVE DOZENS OF REPORTS OF FORELINKS BREAKING. GO TO HTTPS://TESLAMOTORSCLUB.COM/TMC/FIND-NEW/10309935/POSTS AND ENTER "BROKEN FORELINK" "SUSPENSION FAILURE" OR SIMILAR. AN EXPERT HAS NOW GIVEN HIS OPINION. SNIP **ELECTRICDAVE, YOU HAVE PROVIDED THE PROOF OF THE PRIMARY FAILURE MODE THESE ARE EXPERIENCING! THEIR CASTING IS PROBABLY COOLING TOO QUICKLY AT THAT END AS THE BREAK APPEARS AT THE END WHERE THE LIQUID METAL IS POURED IN. YOU SEE HOW JAGGED THAT BREAK IS? THAT IS THE BOUNDARY WHERE THE TWO SIDES OF THE MOLD TRIED TO JOIN, AND DIDN'T QUITE FULLY JOIN BEFORE STARTING TO COOL AND CRYSTALLIZE. I AM NOT A CASTING EXPERT, BUT MY LIMITED EXPERIENCE WOULD SUGGEST THEY NEED NEED TO INCREASE THE POOL OF METAL ABOVE THE PART SO THIS SECTION CAN FULLY JOIN TOGETHER, OR POUR THAT END AS A SOLID, AND THEN DRILL THE HOLE OUT DURING MACHINING. PROBABLY DOING BOTH SHOULD YIELD THE PROPERTIES THAT THEY NEED. IF THIS WERE AN AIRPLANE AND THAT WAS A DEVICE CONTROLLING A FLIGHT CONTROL SURFACE, IT WOULD BE RECALLED. ** SOURCE: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/ANOTHER-FRONT-SUSPENSION-CONTROL-ARM-FAILURE.114967/PAGE-10 TO MAKE THINGS EVEN WORSE MUSK HAS NOW UNLEASHED GAMES TO PLAY IN THE TESLA THAT USE THE STEERING WHEEL AS A GAME CONTROLLER AND PUT HUGE FORCES ON THE LINKAGES BY "DRY STEERING" PHOTOGRAPH OF BROKEN LINKS SHOWI
THE CINCH MOTOR THAT HOLD THE REAR TRUNK CLOSED HAD MALFUNCTIONED. THE TRUNK WILL NO LONGER CLOSE FULLY. IT RATTLES CONSTANTLY AND WARNING SOUNDS GO OFF FOR THE FIRST MINUTE OF DRIVING. THE TRUNK COULD FLY OPEN WHEN I GO OVER BUMPS. IT IS GOING TO TAKE TESLA OVER TWO WEEKS TO REPAIR. AND THEY ARE GOING TO CHARGE SEVERAL HUNDRED DOLLARS FOR THE REPAIR. I BELIEVE A RECALL IS IN ORDER, GIVEN THAT THIS IS A COMMON PROBLEM AND A SAFETY ISSUE.
ON JANUARY 2, 2019 BETWEEN 1:45 AND 2 PM I DROVE FROM MY HOUSE INTO A CLINIC PARKING LOT. AS I DROVE MY 2015 TESLA MODEL S FORWARD AND STEERED TO THE RIGHT INTO A PARKING SPOT, I CONSCIOUSLY EASED MY RIGHT FOOT OFF FROM THE ACCELERATOR PEDAL, THUS LOWERING MY SPEED FROM 10-9 MPH TO ABOUT 5-6 MPH. THE BRAKE PEDAL WAS NOT PRESSED, ALLOWING REGENERATIVE BREAKING TO SLOW DOWN THE VEHICLE. ABOUT A SECOND INTO THE PARKING TURN, THE VEHICLE SUDDENLY JOLTED FORWARD, ACCELERATING UNEXPECTEDLY. I FELT AS IF THE BRAKES FAILED TO WORK WHEN I REFLEXIVELY REMOVED MY RIGHT FOOT FROM THE ACCELERATOR, AND STOMPED THE BRAKE PEDAL AS HARD AS I COULD. MY VEHICLE CAME TO A STOP ONLY AFTER COLLIDING WITH A CHEVROLET SPORTS UTILITY VEHICLE PARKED IN THE SPOT ACROSS. AS I REGAINED MY BEARINGS, I CAUGHT MYSELF STILL FLOORING THE BRAKE PEDAL WITH MY RIGHT FOOT, AND CONTINUED TO FLOOR IT UNTIL I AFTER I HAD SHIFTED IT INTO PARKING GEAR, AND MADE SURE THERE WAS NOBODY WALKING IN THE VICINITY. THE IMPACT FROM THE TESLA MODEL S BUMPED THE CHEVROLET SUV PARKED IN FRONT ABOUT 5 FEET BACK. THE MODEL S ITSELF STOPPED BETWEEN 2-3 FEET INTO THE NEXT PARKING SPACE, SLIGHTLY INTO THE OPPOSING PARKING SPACE ON THE RIGHT SIDE, AS SEEN IN THE INCLUDED PHOTOS. THIS WOULD INDICATE THE BRAKES **EVENTUALLY** WORKED. HAD THEY NOT, THE TESLA WOULD HAVE BEEN EXPECTED TO ROLL FORWARD AND INTO THE SUV'S BUMPER AFTER THE COLLISION. THIS IS CALLED TESLA CREEP MODE, WHICH I HAVE ENABLED (SLOWLY ROLL FORWARD WHILE NO PEDAL IS PR
NOTE, VIN OF JUNKYARD TESLA USED TO BE ABLE TO FILE THIS URGENT REPORT. THREAD POSTED TODAY ON TESLAMOTORSCLUB FORUM. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/SUSPENSION-FAILURE.181184/ **MY LEFT FRONT SUSPENSION FAILED. I HAVE LESS THAN A MONTH WARRANTY. THE CAMBER ARM OR FORE ARM BROKE AT THE INSIDE END. THERE ARE ARE PLENTY OF REFERENCES ON THE US PART OF THE FORUM. MINE IS A 2015 85D. IT IS NOT DRIVEABLE & HAS BEEN TAKEN AWAY ON A FLATBED. I HAVE NOW LOST ALL CONFIDENCE IN TESLAS & REGRET MY PURCHASE. I HAVE NEVER HAD A SUSPENSION FAULT IN ANY VEHICLE IVE OWNED BEFORE & THIS INCLUDES A 911 PORSCHE. IVE BEEN TO COOKETOWN & BACK TO MELBOURNE. WHAT IF THIS FAULT HAD OCCURRED BACK OF TOWNSVILLE? FIX WITH FENCING WIRE? TESLA NEEDS TO DO A RECALL & ADDRESS THIS PROBLEM.** I AM FILING THESE REPORTS IN ORDER TO TRY AND PREVENT MORE PEOPLE BEING KILLED BY THIS FAILURE. ELON MUSK CLAIMS THESE COMPLAINTS ARE FRAUDULENT AND THAT THE COMPLAINANT IS UNHINGED. I'M NOT ANYWHERE NEAR AS UNHINGED AS THE TESLA SUSPENSIONS. PLEASE ISSUE AN IMMEDIATE RECALL. THANK YOU. KEEF (UNHINGED) WIVANEFF
2015 MODEL S 85D WAS REVERSED ONTO DRIVEWAY THEN PLACED IN PARK AND DOORS WERE CLOSED AND LOCKED. A FEW MOMENTS LATER THE VEHICLE STARTED ACCELERATING FORWARD TOWARDS THE STREET AND CRASHED INTO A PARKED CAR. FRONT WHEELS WERE RECEIVING POWER WHILE REAR WHEELS WHERE LOCKED AND DRAGGING RATHER THAN WHEELS SPINNING. I REVERSED VEHICLE BACK ONTO DRIVEWAY AND IT HAPPENED ANOTHER 2 TIMES AFTER FIRST INCIDENT WITHIN A 30 MINTUE TIME SPAN.
HERE IS A TESLA MODEL S IN THE SALVAGE YARD. THE BACK WHEEL HAS WHOMPED ABOUT AND KNACKERED THE WHEEL WELL AND THE DOOR. THIS IS CLEARLY A SELF INFLICTED INJURY. THE EXTRUDED ALUMINUM TORQUE LINK HAS STRETCHED UNTIL IT SNAPPED ALLOWING THE WHEEL TO WHOMP ABOUT AND SMASH THE BEGEEZUS OUT OF THE DOOR. THIS IS DOUBLEPLUS UNGOOD. PLEASE INVESTIGATE. THANK YOU. KEEF
THIS IS A COMPLAINT ABOUT A 2015 TESLA 85D THE FULL VIN OF THE AFFECTED CAR IS UNAVAILABLE SO I HAVE USED THE VIN OF A SIMILAR CAR IN ORDER TO MAKE THE COMPLAINT. REASON BEING THAT THIS MATTER IS URGENT. HERE IS A LONG THREAD OF COMPLAINTS ABOUT BROKEN TESLA SUSPENSIONS. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/ANOTHER-FRONT-SUSPENSION-CONTROL-ARM-FAILURE.114967/PAGE-10#POST-4272985 A UK OWNER HAS POSTED THIS: ** DRIVING DOWN THE MOTORWAY IN THE UK, A NEW SMOOTH FLAT STRAIGHT ROAD, I TOUCHED THE BRAKES TO AVOID A CAR CUTTING IN, HEARD A SUDDEN POP AND THEN A CRUNCH AND GRINDING AS I HEADED TOWARDS THE CRASH BARRIER AT 70MPH! I MANAGED TO REGAIN CONTROL BY LETTING GO THE THE BRAKES! I WAS VERY LUCKY THAT THE CAR IN FRONT DIDN'T SLOW DOWN - IT WOULD HAVE BEEN A CHOICE BETWEEN THE CRASH BARRIER & THE CAR IN FRONT TO HIT! FORTUNATELY IT WAS LATE EVENING BUT STILL HAD A NUMBER OF NEAR MISSES GETTING ACROSS 5 LANES TO THE HARD SHOULDER. I WAITED 9 HOURS ON THE SIDE OF THE ROAD TO GET RECOVERED BY THE AA. THE AA WAS CONVINCED I MUST HAD HIT SOMETHING FOR THIS TYPE OF DAMAGED TO HAVE OCCURRED, HE HAD A CLOSER LOOK AND WAS SHOCKED THAT HE COULDN'T FIND ANY SIGN OF ANY IMPACT. THIS HAPPENED AT 4YRS & 11HRS OLD / 55,000 MILES AND JUST PASSED AN MOT TWO WEEKS PRIOR, SO NO SIGN OF ANY DAMAGE THEN. MINE IS A NOV 2015 85D VIN 96,XXX MY CAR IS JUST OUT OF WARRANTY AND THE SC MANAGER WAS QUITE RUDE & ABRUPT. THEY REPEATED 5+ TIMES THAT MY CAR IS OUT OR WARRANTY. I'M LUCKY NOT TO HAVE INJURED M
RE: NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES OUR TESLA MODEL S SOFTWARE "UPDATE" GREATLY REDUCED THE AMOUNT OF TOTAL CHARGE, AND SPEED THAT WE CAN CHARGE OUR BATTERY. WE CALLED TESLA, AND INITIALLY THEY SAID THAT OUR BATTERY HAD "DEGRADED" AND THAT WAS CAUSING THE PROBLEM. WE RESPONDED THAT OUR BATTERY IS NOT EVEN 4 YEARS OLD (THE CAR WAS PURCHASED DECEMBER 22, 2015), AND BATTERIES DON'T SUDDENLY "DEGRADE" 15 - 20% IN ONE WEEK. TESLA MAINTENANCE THEN ADMITTED THAT THE PROBLEM IS DUE TO A SOFTWARE UPDATE THAT REDUCED THE SPEED AND TOTAL CHARGING OF THE BATTERY "OUT OF AN ABUNDANCE OF CAUTION". THE SERVICE REP ASSURED US THAT HE WAS LOOKING AT OUR BATTERY STATS ON LINE AND THERE IS NOTHING WRONG WITH OUR BATTERY. FINE, WE SAID, IF THERE IS NOTHING WRONG, TAKE THE CRIPPLING SOFTWARE UPDATE OFF. SORRY, CAN'T DO THAT, WAS THE RESPONSE. YOUR CAR IS ONE OF A NUMBER OF CARS THAT HAVE HAD BATTERY FIRES. IT HAS A GEN 1 BATTERY (BUILT BEFORE APRIL 2016). WE ARE RESEARCHING THE PROBLEM, AND DO NOT UNDERSTAND WHY THIS IS HAPPENING. OK, IF YOU ARE AWARE OF DEFECTIVE BATTERIES, JUST REPLACE OUR BATTERY. THE RESPONSE WAS "SORRY, WE CANNOT DUE REPLACEMENTS AT THIS TIME." MY WIFE NEEDED TO DRIVE 500 MILES UP TO OREGON TO BE PRESENT FOR HER MOM'S CANCER SURGERY LAST WEEK. SHE COULD NOT TAKE HER TESLA, AS IT NOW TAKES AN HOUR AND A HALF TO "SUPERCHARGE" THE AMOUNT IT USED TO RECEIVE IN 35 TO 40 MINUTES. SHE IS AFRAID TO DRIVE THE CAR. WE READ THA
TRY TO BACK UP & CAR WILL AUTOMATICALLY GO INTO PARK. HAPPENS INTERMITTENTLY -~20 TIMES OVER LAST ? 45 DAYS, DID NOT RAISE MY BODY TO LOOK OVER SHOULDER. LAST FRIDAY, I WAS ON THE ON RAMP OF A INTERSTATE (I-5), & THE CAR WENT FROM DRIVE TO PARK. FIRST & ONLY TIME THIS HAS OCCURRED.
THE TRUNK SENSOR MALFUNCTIONED RESULTING IN THE TRUNK REGISTERING AS OPEN BUT BEING CLOSED. AS THERE ARE 3RD ROW SEATS IN THE TRUNK THIS MAKES IT PASSENGER SPACE AND THE EMERGENCY TRUNCK OPEN DID NOT WORK, MANUAL OPEN DID NOT WORK, KEY FOB OPEN DID NOT WORK RESULTING IN THE TRUNK PASSENGER COMPARTMENT BEING LOCKED SHUT WITH THE POTENTIAL FOR CHILDREN IN IT WITH NO WAY TO GET THEM OUT OTHER THAN TO SMASH THE REAR WINDOW. THIS IS A SIGNIFICANT SAFTEY RISK!
TL* THE CONTACT OWNS A 2015 TESLA MODEL S. AFTER PLACING THE VEHICLE INTO PARK, THE DRIVER'S SIDE DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE DOOR WOULD NOT OPEN OR OPERATED WHEN NEEDED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND WAS INFORMED THAT THEY WERE AWARE OF THE DEFECT AND THE REPAIR COST WAS ESTIMATED AT $600. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 120,000.
ANOTHER MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/56210209/PHOTOS NO CRASH.... JUST THE USUAL WHOMPY WHEEL. PLEASE PLEASE PLEASE GET THESE THINGS OFF THE PUBLIC ROADS. THEY ARE UNSAFE AT ANY SPEED. THANK YOU. KEEF
NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES
HERE IS A MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=34369828&ROWNUMBER=4&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE IT HAS BEEN IN A ROLLOVER CRASH AND HAS BIO-HAZARD STICKERS. OCCUPANTS HAVE CERTAINLY BEEN INJURED. THE LEFT HAND SIDE OF THE CAR IS ALMOST COMPLETELY UNDAMAGED BUT THE LEFT HAND REAR SUSPENSION HAS SNAPPED OFF. THAT WHEEL IS LYING ON THE GROUND NEXT TO THE WRECK. IT DOES NOT HAVE SO MUCH AS A BROKEN SPOKE OR DAMAGED TIRE. IT IS HIGHLY LIKELY THAT THE CAUSE OF THE ROLLOVER WAS THE LEFT HAND SUSPENSION FAILURE. IN ANY OTHER MAKE OF CAR EVEN IF A WHEEL RECEIVED A HARD IMPACT IT WOULD BE THE WHEEL ITSELF THAT WOULD BREAK AND NOT THE SUSPENSION ITSELF. THIS IS NOT A ONE OFF FREAK ACCIDENT. THERE HAVE BEEN HUNDREDS OF SIMILAR CASES OF SUSPENSION BREAKAGE ON TESLAS. IF TESLA NEEDS TO USE ALLOY SUSPENSION PARTS FOR WEIGHT REDUCTION IN ORDER TO ACHIEVE LUDICROUS ACCELERATION THEN AT LEAST IT SHOULD BE USING BETTER QUALITY CASTINGS AND REGULAR INSPECTION AND CRACK TESTING. SAME THING APPLIES TO TESLA EMPLOYEES AND OFFICERS. THERE IS A CHILD SEAT IN THE BACK OF THIS TESLA. HOW MANY DEAD CHILDREN DOES IT TAKE FOR YOU TO LAUNCH AN INVESTIGATION? PLEASE DO YOUR JOB AND DEMAND A RECALL OF THESE CARS WHICH ARE SIMPLY UNSAFE AT ANY SPEED. THANK YOU. OUTRAGED CITIZEN.
ON MAY 15TH, 2019 WITH 103,249 MILES ON MY ODOMETER, I UPGRADED MY TESLA MODEL S 70D FIRMWARE FROM VERSION 2019.12.11 TO 2019.16.1.1. ON MY NEXT CHARGE TO 80%, MY MILEAGE CAPACITY WAS DRASTICALLY REDUCED FROM 199 MILES TO 167 MILES FOR A LOSS OF OVER 30+ MILES FOR NO KNOWN REASON. I DISCUSSED THIS WITH A COWORKER WHO HAS A SIMILAR EARLY 2016 MODEL S 70D WHO EXPERIENCED THE SAME SAME LOSS OF RANGE. MY RESEARCH HAS LEAD ME TO UNDERSTAND TESLA TOOK ACTION TO DOWNGRADE HORSEPOWER AND RANGE ALONG WITH ALL OTHER ASPECTS OF PERFORMANCE THROUGH A TOTAL VOLTAGE CAP AFTER CLAIMING TO BE RELEASING A FIRE-SAFETY UPDATE, BUT OFFICIALLY NO SAFETY UPDATE WAS RELEASED. THIS CHANGE HAPPENED WHILE THE CAR WAS PARKED IN MY GARAGE AND STATIONARY.
TOUCHSCREEN THAT CONTROLS MOST VEHICLE FUNCTIONS INCLUDING HVAC BECAME DISABLED BECAUSE A CHIP IN THE TOUCHSCREEN WENT BAD. THE CAR WAS UNABLE TO CHARGE AND WOULD TAKE APPROX 5 MINS TO START AT TIMES. UNABLE TO CLEAR FOGGED WINDOWS WITH HVAC
SHORTLY AFTER A SOFTWARE UPDATE IN JUNE, 2019 I NOTICED THAT MY CHARGE CAPACITY HAD DIMINISHED SIGNIFICANTLY (APPROXIMATELY 30 MILES OR 15%). I RAISED CONCERNS ABOUT MY BATTERY KNOWING THAT TESLA REPRESENTS AN UNLIMITED MILE 8 YEAR WARRANTY ON THE BATTERY. MY BATTERY WAS TESTED REMOTELY AND I WAS ASSURED IT WAS NOT A BATTERY ISSUE. SHORTLY THEREAFTER I BECAME AWARE THAT THIS IS A KNOWN ISSUE AND ACTUALLY THE SUBJECT OF CLASS ACTION LITIGATION. I HAVE TEXT MESSAGES WITH TESLA GOING BACK TO JUNE, 2019 AND AGAIN IN OCTOBER, 2019 - THE DATE OF MY MOST RECENT SERVICE. TESLA HAS FAILED TO ACKNOWLEDGE A PLAN OF ACTION RELATED TO THE ISSUE AND WILL NOT "ROLLBACK" THE UPDATE. I WANT TESLA TO STAND BEHIND THEIR BATTERY WARRANTY AND MAKE THE NECESSARY REPAIRS TO ENSURE SAFETY AND PROVIDE ME WITH WHAT I PAID FOR. I HAVE ALSO EXPERIENCED SIGNIFICANT SLOWDOWNS OF CHARGING RATES AT VARIOUS SUPERCHARGERS.
TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V002000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE MANUFACTURER SEVERAL TIMES, BUT NO ONE ANSWERED THE PHONE. THE DEALER WAS NOT CONTACTED OR LISTED IN THE NOTICE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
THAT'S THE WHOMPIEST TESLA I EVER DID SEE. HTTPS://WWW.COPART.COM/LOT/55588059/PHOTOS PLEASE INVESTIGATE. PERPLEXED CITIZEN.
TL* THE CONTACT OWNS A 2015 TESLA MODEL S. WHILE DRIVING 65-70 MPH FOR THIRTY MINUTES WITH THE AUTO PILOT ENGAGED, THE VEHICLE SPONTANEOUSLY ACCELERATED WITHOUT WARNING. THE CONTACT CRASHED INTO THE REAR OF A 2015 TOYOTA PRIUS. THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE CONTACT CALLED TESLA (6701 AMADOR PLAZA RD, DUBLIN, CA 94568, (925) 361-1173) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 48,000. *DT*JB *BF*JB
MY CAR'S CHARGING SPEED WAS SIGNIFICANTLY REDUCED FOLLOWING A SOFTWARE UPDATE. I USED TO CHARGE AT 116KW UNTIL ABOUT 25% STATE OF CHARGE BUT NOW I BARELY GET 90KW AT THAT STATE OF CHARGE.
WHEN OUR BATTERY CHARGES TO 100% CAPACITY, IT SUDDENLY SHOWS ONLY 219 RANGE MILES, WHEN EARLIER IN OCTOBER, IT SHOWED 267 MILES AT 97% CHARGED CAPACITY. (OVER THE 1.8 YEARS OF OWNING THIS CAR, 267-270 WAS THE USUAL RANGE WHEN 100% CHARGED.) THIS SUDDEN DROP IN MAXIMUM RANGE FOR "FULL" CHARGE HAS BEEN NOTED BY OTHER DRIVERS DURING 2019, AND IT LED TO A LAWSUIT REPORTED HERE: HTTPS://WWW.REUTERS.COM/ARTICLE/US-TESLA-BATTERY/TESLA-OWNER-LAWSUIT-CLAIMS-SOFTWARE-UPDATE-FRAUDULENTLY-CUT-BATTERY-CAPACITY-IDUSKCN1UY2TW AND HERE: HTTPS://CHICAGO.SUNTIMES.COM/2019/10/18/20919396/TESLA-BATTERIES-SOFTWARE-UPDATE-ELECTRIC-CAR-FIRES-RANGE-LAWSUIT-CONSUMERS-GUILLERMO-PEREZ-CHICAGO THE LATTER ARTICLE ALSO REPORTS THAT, AS OF OCT 18, "NHTSA HAS RECEIVED AT LEAST 25 COMPLAINTS" OF THIS SORT. THIS HERE IS MY STEP TO ADD TO THIS NUMBER. I SUSPECT THAT, LIKE FOR OTHER USER, AN OVER-THE-AIR TESLA-IMPOSED SOFTWARE UPDATE DURING OCTOBER CAUSED THIS SUDDEN LIMIT OF MAXIMAL ABSOLUTE CHARGING LEVEL (EVEN THOUGH DISPLAYING THE 100%). FOR TESLA S MODELS, BATTERY DETERIORATION IS ESTIMATED AT 1-3 MILES RANGE/YEAR. I AM ATTACHING A FILE THAT SHOWS THE TRIP INFORMATION RECORDED BY A SMARTCHARGE DEVICE WE HAVE IN OUR CAR (HTTPS://SMARTCHARGERHODEISLAND.FLEETCARMA.COM). IT SHOWS THE BATTERY AS CHARGED TO 96% CAPACITY THIS MORNING (WE CHARGED AT OUR HOUSE OVER NIGHT). NORMALLY THIS WOULD CORRESPOND TO A DISPLAYED RANGE OF 260 MILES, BUT THE DISPLAYED RANGE WAS ONLY 218 MILES (WHEN STARTING A SHORT <1-MILE TRIP
AFTER SOFTWARE UPDATE 2019.16.X LAST MAY, MY 2015 TESLA MODEL S 70D LOST AROUND 30 MILES OF RANGE. CHARGING TIMES WERE AFFECTED WITH THE CAR NOT BEEN ABLE TO CHARGE TO 100%. THE CHARGING AFTER 90% BECOMES EXTREMELY SLOW AND STOPS @97%. WHEN THE UPDATE WAS DONE THE VEHICLE WAS STATIONARY. I CONTACTED TESLA, BUT THEY REFUSED TO EVEN LOOK AT THE CAR, CANCELING MY APPOINTMENTS AND STATING THAT THIS IS NORMAL. AFTER LAST ATTEMPT TO QUESTION THE ISSUE I WAS TEXTED A MESSAGE THAT THEY ARE AWARE OF SOFTWARE ISSUE AND THEY ARE WORKING ON IT. THAT WAS ON JULY 24 2019.
IN EARLY JULY 2019 I NOTICED THAT MY 2015 TESLA MODEL S 85D WAS NOT CHARGING AS IT SHOULD BE. MY 85 KILOWATT BATTERY WAS CHARGING AT A GREATLY DIMINISHED RATE. I TRIED CONTACTING TESLA FOR SERVICE BUT WAS UNABLE TO GET THROUGH TO THEM. IT TOOK OVER 3 VERY FRUSTRATING WEEKS FOR ME TO FINALLY GET THROUGH TO SCHEDULE A SERVICE APPOINTMENT. MY SERVICE TECHNICIAN REPLACED SOME PARTS THAT HE BELIEVED WOULD REMEDY THE PROBLEM HOWEVER WHEN HE TOOK THE CAR TO THE TESLA SUPERCHARGE STATION THE PROBLEM STILL EXISTED. HE REACHED OUT TO THE ENGINEERING DEPARTMENT AT TESLA AND WAS INFORMED THAT MY CARS CHARGING CAPACITY HAD BEEN LIMITED AND RESTRICTED BY TESLA. I FILED A COMPLAINT WITH TESLA AND REQUESTED THAT MY BATTERY BE REPLACED UNDER THE FACTORY WARRANTY. IT TOOK 3 MORE WEEKS FOR ME TO GET A RESPONSE FROM TESLA WHICH RESULTED IN A DENIAL OF MY WARRANTY CLAIM. THEY TOLD ME THAT THERE WAS NOTHING WRONG WITH MY BATTERY THAT WOULD WARRANT REPLACEMENT. I THEN INSISTED THAT IF THERE WAS NOTHING WRONG WITH MY BATTERY THEN THEY SHOULD UN-RESTRICT MY ABILITY TO CHARGE AND RESTORE ME TO FULL CAPACITY. THEY SAID THAT THEY COULD NOT DO THAT AND IF I DID NOT LIKE THAT ANSWER THEN I COULD SUE THEM. I WAS ABSOLUTELY MORTIFIED. I HAVE SINCE LEARNED THAT TESLA HAS DISCOVERED THAT THERE IS A SERIOUS PROBLEM THAT EXISTS IN THE 85 KILOWATT BATTERIES AS IS THE ONE IN MY VEHICLE. THERE HAVE BEEN REPORTS OF FIRES THAT HAVE ERUPTED ON SEVERAL OF THESE VEHICLES AS A RESULT OF ISSUES RELATED TO OUR 85 KILOWATT
SOFTWARE UPDATE CRIPPLED CHARGING SPEED AT SUPERCHARGERS
RE: NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES STARTING WITH A SOFTWARE UPDATE IN MAY 2019, TESLA CAPPED THE MAX VOLTAGE THE HIGH VOLTAGE BATTERY WOULD CHARGE TO. THEY CLAIM THEY DID THIS "OUT OF AN ABUNDANCE OF CAUTION" AFTER SEVERAL NON-CRASH FIRES HAPPENED TO THESE MODELS. TESLA TOOK ACTION TO DOWNGRADE HORSEPOWER AND RANGE ALONG WITH ALL OTHER ASPECTS OF PERFORMANCE THROUGH A TOTAL VOLTAGE CAP AFTER CLAIMING TO BE RELEASING A FIRE-SAFETY UPDATE, BUT OFFICIALLY NO SAFETY UPDATE WAS RELEASED. THIS CHANGE HAPPENED WHILE THE CAR WAS PARKED IN MY GARAGE AND STATIONARY. IS THIS CAR AT RISK OF NON-CRASH FIRE? IS IT SAFE TO PARK IN MY GARAGE? SINCE TESLA HAS REFUSED TO ANSWER ANY OF THE ABOVE QUESTIONS AND ONLY MADE VAGUE STATEMENTS IMPLYING A SAFETY RISK - TO THE PRESS, NOT TO ME - I SEEK DEFINITIVE ANSWERS FROM AN NHTSA INVESTIGATION.
SOMETIME IN MAY OF THIS YEAR TESLA BY UPDATES REDUCED MY BATTERY RANGE BY 25 TO 30 MILES. MY VEHICLE WAS STATIONARY IN MY GARAGE. MADE AN APPOINTMENT WITH TESLA AND 3 DAYS BEFORE THE APPOINTMENT TESLA NOTIFIED ME THEY DID A REMOTE TEST ON MY BATTERY AND SAID IT WAS OK AND CANCELLED MY APPOINTMENT NOW THEY DON'T RESPOND TO MY INQUIRES
STARTING WITH A SOFTWARE UPDATE IN MAY 2019, TESLA CAPPED THE MAX VOLTAGE THE HIGH VOLTAGE BATTERY WOULD CHARGE TO. THEY CLAIM THEY DID THIS "OUT OF AN ABUNDANCE OF CAUTION" AFTER SEVERAL NON-CRASH FIRES HAPPENED TO THESE MODELS. TESLA TOOK ACTION TO DOWNGRADE HORSEPOWER AND RANGE ALONG WITH ALL OTHER ASPECTS OF PERFORMANCE THROUGH A TOTAL VOLTAGE CAP AFTER CLAIMING TO BE RELEASING A FIRE-SAFETY UPDATE, BUT OFFICIALLY NO SAFETY UPDATE WAS RELEASED. THIS CHANGE HAPPENED WHILE THE CAR WAS PARKED IN MY DRIVEWAY AND STATIONARY.
WHEN I PURCHASED MY CAR LESS THAN A YEAR AGO, IT CAME WITH A 50,000 MILE, 4 YEAR "NEW CAR" WARRANTY ALTHOUGH IT WAS A USED CAR WITH APPROX 25K MILES. WITHIN 6 MONTHS, AN UPDATE CAME OUT OVER THE AIR AND CHANGED MY SOFTWARE, AND ULTIMATELY LEAD TO A RANGE LOSS OF APPROX 40 MILES AND AN INCREASE IN CHARGING TIME BY APPROX 3X BECAUSE TESLA, ADMITTEDLY THROUGH THEIR SERVICE TEXTS, HAS LIMITED THE CHARGING ON MY CAR TO "PRESERVE BATTERY LIFE." THIS IS AKIN TO SELLING ME A 8 CYLINDER CAR, AND LIMITING IT TO 6 TO NOT HAVE TO CHANGE ENGINE. THE CAR HAS BECOME ALMOST UNUSABLE AS IT TAKES 3 HOURS TO CHARGE WHEN IT USED TO TAKE 45 MINUTES. THE CAR WAS ABLE TO GET A FULL 116 KW FOR AN EXTENDED PERIOD OF TIME WHEN THE BATTERY WAS BELOW 15%-30% AND THE CHARGING WOULD GRADUALLY (OVER 45 MINUTES) DROP TO ABOUT 40KW. NOW IT STARTS AT AROUND 110 KW AND QUICKLY (WITHIN 5 MINUTES) DROPS TO BELOW 80KW. IT TAPERS OFF AND CHARGES AROUND AN AVERAGE OF 35-40 KW. TESLA SHOULD BE CHANGING THE BATTERIES AS THEY KNOWINGLY ARE DOING THIS TO STOP THE BATTERY FROM OVER HEATING AND STARTING ON FIRE. THIS IS A HAZARD AND TESLA, INSTEAD OF REPLACING THE PART WITH A WARRANTY, LIMITS THE PERFORMANCE OF THE VEHICLE WITHOUT TELLING THE OWNER.
TESLA REMOVED MILES FROM MY BATTERY CAPACITY BY OVER 25 MILES BY REMOTE DOWNLOADS THE VEHICLE WAS STATIONARY IN MY GARAGE I CONTACTED THEM AND THEY DID A REMOTE TEST AND SAID THE BATTERY WAS FINE AND THE DOWNLOAD WAS THE CAUSE AND THEY WOULD RETURN THE MILES THRU FUTURE DOWNLOADS . IT HASN'T HAPPENED AND THEY WON'T RESPOND ANYMORE
SINCE MAY SOFTWARE UPDATES, I DON'T KNOW THE REAL REASON WHY TESLA LIMIT MY CAR'S BATTERY: MAYBE TO SHUT OFF A SINGLE BATTERY MODULE LIKE THE ONE THAT CAUSED A CAR TO CATCH FIRE IN SHANGHAI (SAME YEAR MODEL AS MY CAR)... OR DECREASE THE BATTERY VOLTAGE TO REDUCE POTENTIAL FIRE...BUT IS IT RIGHT AND LEGAL THAT I PAID FOR A TOP OF THE LINE PERFORMANCE MODEL S P85D AND NOW TESLA LIMITED IT TO ONLY 68-69 KWH? I WOULD NOT MIND IF I PAID FOR 70 KWH AND BE LIMITED BY TESLA TO 68 KWH, BUT MY BATTERY IS 85 KWH AND LIMITED TO ONLY 68KWH! THE POWER ALSO SEEMED TO BE REDUCED AND CHARGING IS TAKING MUCH LONGER. WHAT MADE ME REALLY MAD IS THAT TESLA WENT BEHIND MY BACK AND CHEATED LIKE THAT USING OTA UPDATES.
STARTING WITH A SOFTWARE UPDATE IN MAY 2019, TESLA CAPPED THE MAX VOLTAGE THE HIGH VOLTAGE BATTERY WOULD CHARGE TO. THEY CLAIM THEY DID THIS "OUT OF AN ABUNDANCE OF CAUTION" AFTER SEVERAL NON-CRASH FIRES HAPPENED TO THESE MODELS. TESLA TOOK ACTION TO DOWNGRADE HORSEPOWER AND RANGE ALONG WITH ALL OTHER ASPECTS OF PERFORMANCE THROUGH A TOTAL VOLTAGE CAP AFTER CLAIMING TO BE RELEASING A FIRE-SAFETY UPDATE, BUT OFFICIALLY NO SAFETY UPDATE WAS RELEASED. THIS CHANGE HAPPENED WHILE THE CAR WAS PARKED IN MY GARAGE AND STATIONARY. HTTPS://WWW.THEVERGE.COM/2019/5/16/18627746/TESLA-FIRE-BATTERY-SOFTWARE-UPDATE-MODEL-S-X HTTPS://JALOPNIK.COM/TESLA-IS-UPDATING-BATTERY-SOFTWARE-AFTER-A-MODEL-S-CATC-1834794877
THE HOME CHARGING UNIT WAS OVERHEATING CAUSING A FAILURE OF THE MAIN CIRCUIT BREAKER FOR MY HOUSE. THE WEAR ON THE MAIN CIRCUIT BREAKER WAS SEVERE ENOUGH THAT THE BREAKER HAD TO BE REPLACED OR WOULD HAVE BEEN A FIRE HAZARD FOR THE HOUSE. THE CAR WAS NOT MOVING AND IN THE GARAGE AT THE TIME.
ON MAY 20, 2019, THIS CAR WAS ISSUED A FORCED, OTA-UPDATE FROM TESLA, VERSIONS 2019.16.1 AND 2019.16.2 AS A RESULT OF WHAT IS BELIEVED TO BE A RESPONSE TO THE SERIES OF MULTIPLE BATTERY FIRES WORLDWIDE INVOLVING TESLA'S ELECTRIC VEHICLES. WITHOUT DISCLOSING WHAT THE SOFTWARE UPDATES WOULD DO OR WHAT NEGATIVE AFFECTS THEY WOULD HAVE, TESLA FORCED THESE UPDATES WITHOUT TELLING MY CLIENT AND OTHER AFFECTED OWNERS THAT THEIR BATTERIES WOULD BE LIMITED AND CHARGING SPEEDS WOULD BE THROTTLED, EFFECTIVELY AND SIGNIFICANTLY DECREASING THE RANGE AND SPEED OF CHARGING FOR THEIR CARS. TESLA ADVERTISED MY CLIENT'S SPECIFIC YEAR, MAKE AND MODEL (2015 MODEL S 70D) AS HAVING AN APPROXIMATE EPA ESTIMATED 240 MILES OF RANGE. THIS CASE HAS BEEN FILED AS A CLASS ACTION WHICH IS ALREADY PENDING IN THE U.S. DISTRICT COURT, NORTHERN DISTRICT OF CA, CASE NUMBER 5:19-CV-04596-VKD, BY THE NAMED CLASS PLAINTIFF AND REPRESENTATIVE DAVID RASMUSSEN. THIS OFFICE REPRESENTS MR. RASMUSSEN, AS WELL AS MR. LIN AND VARIOUS ADDITIONAL OWNERS OF THESE AFFECTED VEHICLES, INCLUDING RESIDENTS IN DIFFERENT STATES ACROSS THE COUNTY. TO DATE, TESLA HAS PROFFERED THE EXPLANATION THAT THE UPDATES WERE DONE IN ORDER TO PROMOTE THE HEALTH AND BATTERY LONGEVITY FOR THE VEHICLES, HOWEVER, THERE IS A CORRELATION BETWEEN THE AGE OF THESE CARS, THE RECENT FIRES, AND ANY CORRESPONDING WARRANTIES WITH THESE CARS BY WHICH TESLA APPEARS TO TRY AND AVOID. THUS, CUSTOMERS ARE LEFT COMPLETELY WITHOUT ANY REMEDY TO THE ISSUES CAUSED B
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V002000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TESLA (746 AUAHI ST, HONOLULU, HI 96813, (808) 680-9260) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
WHILE CRESTING A HILL ON AUTOPILOT, THE VEHICLE ABRUPTLY ATTEMPTED TO STEER INTO ONCOMING TRAFFIC. THIS APPARENTLY IS NOT AN ISOLATED ISSUE. SEE THIS INTERNET THREAD: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/AUTOPILOT-ISSUES-WITH-HILLS-AP1.141429/
EXCESSIVE CORROSION ON STEERING U-JOINT CAUSING LOCKUP AND EXCESSIVE FORCE TO TURN WHEEL, REQUIRING REPAIR. EXCESSIVE CORROSION ON CONTROL SUSPENSION ARMS, REQUIRING REPAIR.
* THE FIRST INPUT VIN IS PROVISIONAL. THE CAR CORRESPONDS TO TESLA MODEL S, BUT ALSO INCLUDES OTHER TESLA. HELLO. I AM ONE OF THE JAPANESE DRIVERS. I SAW THE FOLLOWING NEWS YESTERDAY (8/26). --------------------------- SUYASUYA SLEEP IN THE DRIVER'S SEAT, AUTOMATIC DRIVING OVER 100 KM? 8/24 (SAT) 18:21 BROADCAST TELE MORNING NEWS ALL NIPPON NEWSNETWORK (ANN) A MAN WHO SLEEPS IN A CAR THAT RUNS AT A SPEED OF MORE THAN 100 KM / H. SITTING IS THE DRIVER'S SEAT, NOT THE PASSENGER SEAT. --------------------------- I SAW THIS NEWS AND THOUGHT IT WOULD BE DIFFERENT. IN OTHER WORDS, IT IS NOT 'NOT RECOMMENDED TO DOZE DURING AUTOMATIC DRIVING', BUT 'DOES NOT FALL ASLEEP DURING AUTOMATIC DRIVING'. IN ADDITION, THE FOLLOWING IS WRITTEN IN THE NEWS READER COMMENTS. -------------------------- ②UNKNOWN TESLA VEHICLES DON'T WEAR A DETECTOR TO DELIBERATELY FALL ASLEEP. THERE IS A REASON WHY YOU CAN'T DO IT WITH A SIMPLE DEVICE. IT IS SET TO THE PREFERENCE OF AMERICANS, AND IS USED TO COLLECT DATA. IF AN ACCIDENT OCCURS, THE NEXT PROGRAM WILL BE MODIFIED AND THE PROGRAM WILL BE REWRITTEN ON THE VEHICLE TO PREVENT RECURRENCE. AND IT LEADS TO COMPLETION THROUGH AN EXPERIMENTAL STAGE. EVEN IF A VICTIM COMES OUT, IT IS DESCRIBED IN THE CAR'S INSTRUCTION MANUAL NOT TO LET GO AND DRIVE, THUS CLEARING THE LEGAL PROBLEM. AND WHENEVER A PROBLEM OCCURS, TESLA SAYS THAT 'THE AUTOMATIC DRIVING FUNCTION IS A SYSTEM THAT SUPPORTS THE DRIVER HOLDING THE STEERING WHEEL' AND DOES NOT RECOMMEND SLEEPING
MODEL S FLOOR MATS ARE SECURED VIA 4 VELCRO PADS, SCREWED INTO THE FLOOR ON ONE SIDE, "GLUED" ONTO THE MATS ON THE OTHER. AFTER 3.5 YEARS OF NORMAL USE, DRIVER'S SIDE FLOOR MAT CAME LOOSE WHILE DRIVING. PULLED INTO A PARKING LOT AND REMOVED MAT UNTIL I GOT HOME. FOUND TWO PADS COMPLETELY UNSTUCK FROM MAT, TWO OTHERS ROLLED INTO THEMSELVES AND PARTIALLY STICKING TO THE MAT. CAUSE APPEARS TO BE THE ADHESIVE GLUING THE VELCRO PADS TO THE MAT BREAKING DOWN/DEGRADING, RENDERING THE ADHESIVE INEFFECTIVE. SUSPECT THIS IS A DESIGN FLAW THAT MAY AFFECT OTHER TESLAS OF SIMILAR AGE/DESIGN OVER TIME.
TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT STATED THAT THE INSTRUMENT PANEL SCREEN WAS ILLEGIBLE BECAUSE IT WAS FILLED WITH A LIQUID THAT STARTED TO LEAK. THE VEHICLE WAS TAKEN TO TESLA (3555 MANCHESTER TRAFFIC WAY, KANSAS CITY, MO 64129) WHERE IT WAS DETERMINED THAT THE INSTRUMENT PANEL SCREEN NEEDED TO BE REPLACED, NOT READABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. *BF*JB
LEFT FRONT CONTROL ARM BROKE AT 70MPH ON HIGHWAY. WAS LUCKILY ABLE TO GET TO THE SIDE OF THE ROAD. IT CAUSED DAMAGE TO INSIDE WHEEL WELL AND WORE THROUGH CAUSING BATTERY TO LOSE ALL COOLANT. CAR IS 3 1/2 YEARS OLD WITH 113,000 MILES.
I JUST JOINED THE BROKEN FORELINK CLUB. MY 2015 S P90D DEVELOPED AN ERRATIC LOW "THUMP" SOUND FROM THE FRONT END WHILE DRIVING HOME - FORTUNATELY ON LOW SPEED STREETS. NEXT DAY I PLANNED TO TAKE IT TO THE SERVICE CENTER TO HAVE IT CHECKED, BUT WHILE BACKING OUT OF THE DRIVEWAY, TURNING THE WHEEL TO THE RIGHT TO JOIN THE STREET, IT MADE AN OMINOUS CRUNCHING SOUND AND SHUT OFF. FINALLY, THE CAR REBOOTED AND I SLOWLY MOVED UP THE DRIVEWAY AND STOPPED. WHEN I TURNED THE WHEEL TO THE RIGHT, I COULD SEE THE TIRE HITTING THE REAR OF THE WHEEL WELL - THE CAR AGAIN SHUT ITSELF OFF. I CALLED TESLA ROADSIDE SERVICE, A FLATBED CAME, THE CAR REBOOTED LONG ENOUGH TO STRAIGHTEN THE WHEELS AND GET THE CAR ON THE TRUCK. THE TRUCK DRIVER SAID HE HAD SEEN THIS BEFORE, AND THAT WHOLE WHEEL WELLS HAD DISINTEGRATED. THEY REPLACED BOTH FORELINKS WITH "IMPROVED" PARTS. IT IS FRIGHTENING TO THINK OF WHAT WOULD HAVE HAPPENED AT 75 MPH ON THE FREEWAY! I'M NOT SURE HOW MUCH I TRUST THE REPAIR FROM WHAT I HAVE READ IN THE TESLA FORUM - NUMEROUS SUCH FAILURES - BUT I WILL CERTAINLY KEEP AN EAR OUT FOR LOW-FREQUENCY THUMPS - ANOTHER VIGILANCE TASK. THIS SHOULD HAVE BEEN A RECALL. SHAME ON TESLA . . .
ON THURSDAY , JUNE 7 AROUND 6:30 PM I MET WITH A BIZARRE INCIDENT ON MY 2015 TESLA MODEL S , 70D. INCIDENT TOOK PLACE ON RT 83 NEAR OAK BROOK MALL NEAR CHICAGO. THE CAR SLOWLY ROLLED AND APPROACHED A SEMI IN FRONT IN A TRAFFIC JAM. I HEARD A BEEPING SENSOR AS IT WAS ABOUT TO TOUCH THE SEMI, I IMMEDIATELY PRESSED THE BRAKE BUT THE CAR STARTED ACCELERATING INSTEAD. I THOUGHT I MUST HAVE PRESSED THE GAS PEDAL, SO IMMEDIATELY LIFTED MY FOOT TO MAKE SURE I WAS PRESSING THE BREAK PEDAL. THE SECOND TIME ALSO IT STARTED ACCELERATING AND KEPT PUSHING THE SEMI IN FRONT BECAUSE IT WAS TOUCHING IT. PERPLEXED I THEN BROUGHT THE CAR TO PARKING MODE TO MAKE IT STOP. AS THE SEMI STARTED MOVING AGAIN AND THERE WAS SUFFICIENT GAP, THE CAR STARTED FUNCTIONING NORMALLY. I GOT A REPAIR ESTIMATE ON THE FOLLOWING DAY FROM A TESLA APPROVED GARAGE AND THEY HAVE QUOTED ABOVE $4000 TO REPAIR.
THERE IS A FLAW IN THE TESLA EMMC WHICH WILL INEVITABLY CAUSE A CRITICAL PORTION OF THE CHIP TO FAIL PREMATURELY, DUE TO CONSTANT EXCESSIVE LOGGING WITHIN THE TOUCHSCREEN SYSTEM. ULTIMATELY THE MEMORY CHIP FAILS AND THE TOUCHSCREEN GOES BLACK, PLACING THE CAR IN LIMP HOME MODE, THE PARKING SENSORS AND REAR VIEW CAMERA NO LONGER WORK, IT WILL NOT CHARGE AND EFFECTIVELY BECOMES UN-DRIVABLE WHEN THE BATTERY RUNS OUT. THE EMMC IS A LINCHPIN COMPONENT FOR THE FUNCTIONALITY OF THE CAR. THE EMMC, THOUGH IT DOES NOT CONTROL THE CAR'S PROPULSION, BRAKING OR STEERING, IS THE HEART OF THE TOUCHSCREEN WHICH IS USED TO TURN ON HEADLIGHTS, ADJUST HVAC AND ALL CAR SETTINGS RUN THROUGH THE TOUCHSCREEN. THE HVAC UNIT NOW HAS A "DOG MODE" WHICH KEEPS THE CABIN COOL FOR DOGS OR OCCUPANTS WAITING IN CAR. THE FAILURE OF THE TOUCHSCREEN UNIT WHILE IN DOG MODE COULD RESULT IN HEAT-RELATED FATALITY, SHOULD AN OWNER. FOR MORE INFORMATION HERE ARE SOME REFERENCES: - VIDEO SHOWING AN ENGINEER WHO'S HELPED SEVERAL HUNDRED CUSTOMERS DISABLE LOGGING BETWEEN MINUTES 8 THROUGH 12: HTTPS://YOUTU.BE/O-7B1WAOJ9Q?T=499 - A RECENT ARTICLE EXPLAINING THE FLAW: HTTPS://WWW.THEDRIVE.COM/NEWS/27945/A-SINGLE-COMPONENT-CAN-BRICK-OLDER-TESLAS-AND-TESLA-WONT-FIX-IT THIS HAS BEEN A KNOWN PROBLEM BY THE TESLA OWNERS COMMUNITY FOR UPWARDS OF A YEAR NOW AND REQUIRES A SIMPLE SOFTWARE UPDATE TO REMEDY - DISABLE LOGGING TO EMMC MEMORY. ACCORDING TO OTHER OWNERS, THIS PROBLEM EXISTS ON ALL CURRENT AND PAST TESLA MODELS AND IT
I BELIEVE THE RIGHT STEERING KNUCKLE FAILED AFTER HITTING A BUMP. THE FAILURE CAUSE THE SUSPENSION TO CRASH INTO THE ROAD CAUSING A LARGE AMOUNT OF SUSPENSION DAMAGE.
TESLA WILL NOT RESPOND TO REQUEST TO REPAIR RECALLS THE NUMBER PROVIDED GOES IN CIRCLES IT ASK TO GO THROUGH APP WE ARE A DEALER AND CAR DO NOT HAVE APP I HAVE MADE SEVERAL REQUEST
I WANTED TO EXPRESS MY CONCERNS RELATING TO TESLA'S TREATMENT OF OWNERS WHO HAVE A SALVAGED CAR. TESLA ACTIVELY BLACKLIST CARS WITH SALVAGED TITLES AND MAKES IT NEXT TO IMPOSSIBLE TO PURCHASE REPLACEMENT PARTS. LEAVING OWNERS WITH NO OPTION BUT TO BUY PARTS SECOND HAND OR OTHERWISE PAY TESLA A FEE TO HAVE THE CAR RE-CERTIFIED AFTER THE REPAIRS HAVE BEEN COMPLETED. WITH TESLA'S DIRECT CONTROL OF THEIR SERVICE CENTERS, LACK OF DEALERS OR INDEPENDENT SHOPS. THIS MEANS THAT THE ONLY WAY TO GET PARTS OR SERVICE IS THROUGH TESLA THEMSELVES. YET IN THE PAST THEY HAVE REFUSED TO WORK ON SALVAGED CARS UNTIL THEY HAVE BEEN RECERTIFED BY TESLA. THIS COULD POTENTIALLY LEAD TO HUNDREDS OF THOUSANDS OF CAR ON THE ROAD THAT NEED ACCESS TO PARTS, SERVICE AND REPAIRS. THAT DUE TO TESLA'S POLICIES COULD POTENTIALLY BECOME A LIABILITY ON THE ROAD. THE SECOND AREA OF CONCERN IS THAT TESLA ALSO CAN SEND UPDATES THAT ACTIVELY DEACTIVATE FEATURES OF THE CAR. SUCH AS AUTOPILOT AND ACCESS TO THE SUPERCHARGING NETWORK. EVEN IF SAID FEATURES WHERE PURCHASED AND ARE THUS LINKED TO THE CAR FOR IT'S FORESEEABLE LIFETIME. THIS IS A TESTAMENT TO THE TECHNOLOGY AND CAPABILITIES OF OVER THE AIR UPDATES. HOWEVER, BY DISABLING SOFTWARE UPDATES. IT COULD LEAD TO SALVAGED CARS HAVING GROSSLY OUTDATED SOFTWARE. POTENTIALLY LEADING TO HUNDREDS OF THOUSANDS OF INDIVIDUALS OPERATING CARS WITH POTENTIALLY BUGGY OUTDATED SOFTWARE, THAT WOULD HAVE OTHERWISE BEEN PATCHED AND LEAD TO A ACCIDENT DUE TO A SHUTDOWN EVENT, EC
TAKATA RECALL - I WAS NOT NOTIFIED IN A TIMELY MANNER. PROVISIONS WERE NOT MADE TO FIX MY AIRBAGS FOR MANY MONTHS. I HAD TO CALL CUSTOMER SERVICE REPEATEDLY AND APPOINTMENTS KEEP GETTING PUSHED. THIS DEFECT HAS EXISTED IN MY CAR FOR OVER 3 YEARS NOW, PUTTING MY FAMILY AT GREAT RISK
TL* THE CONTACT OWNS A 2015 TESLA MODEL S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V002000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2015 Tesla Model S → · Every Model S year → · How the figures are calculated →