REAR VIEW MIRROR BROKE LOOSE FROM WINDSHIELD WHILE BEING ADJUSTED. VEHICLE STATIONARY, VEHICLE OFF, PREPARING TO DRIVE AFTER BEING PARKED DURING THE WORK DAY. A CHUNK OF GLASS REMAINED ATTACHED TO THE BASE OF THE MIRROR. VEHICLE HAS LESS THAN 600 MILES ON IT AND THE MIRROR HAD NOT BEEN SUBJECTED TO ANY ABNORMAL FORCES. BALL SOCKETS ON MIRROR SUPPORT SEEM VERY TIGHT.
2016 Subaru Outback complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
I AM CONCERNED ABOUT THE TOXIC CHEMICALS THAT MAY HAVE BEEN USED ON THE PLASTICS INSIDE THE VEHICLE. THE "NEW CAR SMELL" IS ESPECIALLY FRAGRANT, AND AFTER SITTING IN THE CAR FOR LESS THAN FIVE MINUTES, I DEVELOP A METALLIC TASTE IN MY MOUTH THAT LINGERS, EVEN IF I HAVE LEFT THE CAR. IT CAN LINGER FOR HOURS. I AM TAKING MEASURES TO WIPE OFF CHEMICALS THAT MAY RELEASE DURING A HOT DAY/OPEN THE WINDOWS, ETC. THIS SMELL IS SO INTENSE, HOWEVER, THAT THE TASTE IN MY MOUTH AND THE MOUTHS OF MY FAMILY MEMBERS, IS ALMOST UNBEARABLE AT TIMES. I AM CONCERNED FOR OUR HEALTH, FOR THE TOXIC GASES WE MAY BE BREATHING IN AND EVEN COMING IN CONTACT WITH. WE HAVE OWNED THE CAR SINCE APRIL 2016 (ABOUT TWO MONTHS) AND THERE IS NO SIGN OF IT GETTING BETTER. I HAVE READ THAT IT CAN TAKE UP TO 6 MONTHS FOR THE SMELL TO DIMINISH, BUT DOES THAT REALLY REDUCE THE AMOUNT OF HARMFUL CHEMICALS WE ARE BEING SUBJECTED TO? THANK YOU FOR YOUR ASSISTANCE. *TR
IT IS POSSIBLE TO INADVERTENTLY STOP THE CAR'S ENGINE WHEN PARKING AND TRANSMISSION PUT IN NEUTRAL. THERE IS NO VISIBLE OR AUDIBLE WARNING TO ALERT DRIVER TO SHIFT TRANSMISSION TO "PARK" POSITION OR AND/OR ENGAGE EMERGENCY BRAKE BEFORE STOPPING ENGINE AND EXITING THE VEHICLE. IF CAR IS ON A SLOPE WHEN IN "NEUTRAL", IT IS POSSIBLE TO EXIT THE CAR AND FIND THE CAR STARTING TO ROLL AWAY.I BELIEVE THERE SHOULD BE SOMETHING TO PREVENT THIS, OR AT LEAST ACTIVELY ALERT THE DRIVER OF THE DANGER, AND NEED TO PUT IN "PARK", BEFORE LEAVING CAR. I HAVE HAD SOME INSTANCES OF THIS HAPPENING, BUT ALWAYS MANAGED TO NOTICE IT BEFORE THE CAR MOVED AWAY. I AM WARY OF THE RISK.
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE VEERED TO THE LEFT WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,400.
WINDSHIELD CRACK ON A 2016 SUBARU OUTBACK LIMITED WITH EYESIGHT, PURCHASED NEW IN APRIL 2016 AND CURRENTLY HAS 2,200 MILES ON IT. WENT TO RUN A QUICK ERRAND, DID NOT NOTICE ANYTHING UNUSUAL. ON THE WAY HOME WHILE DRIVING IN A RAINSTORM, I NOTICED A 6" CRACK ON THE DRIVER'S SIDE WINDSHIELD. THE CRACK RUNS FROM THE EDGE OF THE DRIVER'S SIDE, ABOUT 1/3 UP FROM THE BOTTOM AND ABOUT 4' IN TOWARD THE CENTER. THE CRACK HAS GROWN TO ABOUT 18 INCHES OVERNIGHT. THERE IS EVIDENCE OF A SMALL CHIP IN THE GLASS, BUT NOTHING I WOULD EXPECT TO CAUSE A CRACK AND I DON'T RECALL ANYTHING IMPACTING THE WINDSHIELD. THIS CRACK ONLY AFFECTS THE OUTER GLASS AND DOES NOT PROPAGATE THROUGH THE LAMINATION INTO THE INNER GLASS. THERE IS EVIDENCE OF DELAMINATION OF THE GLASS IN THE AREA ADJACENT TO THE CRACK. THIS IS A WIDE CRACK. I MEASURED 0.009" IMMEDIATELY ADJACENT TO THE CHIP DAMAGE ALL THE WAY TO THE EDGE OF THE GLASS WITH A STARRETT MODEL 66 THICKNESS GAGE. IT SEEMS THE OUTER GLASS MAY BE SUBJECT TO TENSION IN THE "AS INSTALLED" CONDITION AS EVIDENCED BY THE OPENING OF THIS CRACK. THIS MAY CONTRIBUTE TO THE APPARENT DAMAGE INTOLERANCE OF THE WINDSHIELD. PICTURES OF THE DAMAGE AND MEASUREMENT ARE ATTACHED.
WE PURCHASED A 2016 SUBARU OUTBACK 3.6, FULLY-LOADED WITH EVERY BELL AND WHISTLE REGARDING SAFETY, COMFORT, AND CONVENIENCE IN THE MIDDLE OF DECEMBER 2015. THE SUBARU STARLINK INFOTAINMENT SYSTEM'S TECHNOLOGY FROZE CAUSING THE CLOCK TO FREEZE AT 10:37AM AS WELL AS THE NAVIGATION SYSTEM (NO VOICE COMMANDS EITHER.) THE MULTI-TOUCH INTERFACE NOT ONLY LOST FUNCTIONALITY ACROSS THE BOARD, BUT IT AFFECTED THE MESSAGE DISPLAY BETWEEN THE TACH AND SPEEDOMETER, AS WELL AS THE TOUCH SCREEN OPTIONS DISAPPEARING FROM THE SCREEN, THE MAP WOULD NOT DISPLAY, YOU WOULD PRESS THE AUDIO BUTTON AND AFTER ABOUT 30 SECONDS, THE AUDIO SCREEN WOULD AUTOMATICALLY ENTER SPLIT-SCREEN MODE WITH THE NAVIGATION SYSTEM. WHEN TRYING TO EXIT SPLIT-SCREEN, THE SYSTEM WOULD NOT RESPOND. IF I SHUT THE RADIO OFF BY THE BUTTON, THE SYSTEM WOULD NOT SHUT DOWN. THE RADIO WOULD SAY, "AUDIO OFF - TOUCH HERE TO GO TO SOURCE SCREEN", HOWEVER THE SYSTEM WOULDN'T SHUT DOWN. THE SYSTEM WOULD STAY ON SPLIT SCREEN WITH THE MAP, ONLY THE MAP WOULD DISAPPEAR. I VIDEOTAPED WHAT WAS HAPPENING, CALLED STARLINK, SUBARU OF AMERICA, AND THE DEALER, WHO HAS BEEN AWESOME SO FAR, AND WAS TOLD THEY KNOW OF ONE OTHER VEHICLE WITH THIS SITUATION. SUBARU OF AMERICA SAID TO SHUT THE VEHICLE OFF AND "REBOOT" THE SYSTEM TO SEE IF THAT WOULD HELP BECAUSE IT DID IN ANOTHER INSTANCE, ALTHOUGH NOT TOTALLY CORRECTING THE PROBLEM AND ONLY ADDRESSING THE GPS FREEZE. THERE ARE A COUPLE OF TSBS (TECHNICAL SERVICE BULLETINS) ON THE RADIO, HOWEVER NON
STEERING RECALL- NO PARTS
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V292000 (STEERING). THE CONTACT LEFT THREE MESSAGES WITH THE DEALER CONCERNING PART AVAILABILITY, BUT DID NOT RECEIVE A RESPONSE. THE CONTACT'S VEHICLE REMAINED PARKED FOR WEEKS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I TOOK MY 2016 OUTBACK IN TO A DEALER PRIMARILY BECAUSE THE PASSENGER SIDE BLIND SPOT DETECTION WAS NOT FUNCTIONING PROPERLY, ACKNOWLEDGING THAT IT DID WORK AT TIMES. I TOOK IN WRITTEN DOCUMENTATION IN THE FORM OF RECORDED OCCURRENCES OF IT MALFUNCTIONING, BASED ON THREE TRIPS ON INTERSTATE HIGHWAYS TOTALING MORE THAN 150 MILES. THE DOCUMENTATION LISTED THE TYPE OF HIGHWAY, SPEED, MILES DRIVEN, WEATHER CONDITIONS (COULDS, SUN, RAIN, ETC), VEHICLE CLEANLINESS AND THE NUMBER OF SUCCESSFUL DETECTIONS OF OTHER VEHICLES IN THE BLIND SPOT AS WELL AS THE NUMBER OF DETECTIONS MISSED. IT WORKED CORRECTLY WELL LESS THAN 50% OF THE TIME ON EACH OF THE THREE TRIPS. DETECTION ON THE DRIVER'S SIDE SEEMS TO BE FINE. ON TWO OF THE TRIPS I HAD A SECOND VEHICLE THAT I OWN FOLLOW ME DIRECTLY. THAT VEHICLE ALSO HAS BLIND SPOT DETECTION. WHILE THE OUTBACK FAILED TO DETECT MORE THAN 50% OF THE TIME, THE OTHER VEHICLE NEVER FAILED TO DETECT ON EITHER TRIP. THE DEALER I TOOK THE CAR TO SAID THEY CHECKED IT OUT AND IT SEEMED TO WORK FINE. I CONSIDERED THAT AN INSULT TO MY INTELLIGENCE. FURTHER, THROUGH RESEARCH ON THE WEB I CAN TELL THAT AT LEAST SEVERAL OTHER OUTBACK OWNERS HAVE EXPERIENCED THE EXACT SAME PROBLEM WITH DETECTION ON THE PASSENGER SIDE OF THE VEHICLE. I BELIEVE THAT A SAFETY SYSTEM THAT IS THAT UNRELIABLE PRESENTS MORE OF A DANGER TO THE DRIVER THAN NOT HAVING ONE AT ALL. WHILE I UNDERSTAND FROM READING THE OWNER'S MANUAL IT CAN'T BE EXPECTED TO BE 100% ACCURATE ALL THE TIME, A DETECTI
I TRIED TO MAKE A LEFT TURN AT A TRAFFIC NIGHT LEAVING A SCHOOL PARKING LOT ON A SATURDAY MORNING. THE CAR WAS AT A FULL STOP BEFORE MAKING A LEFT TURN. THE SPEED WAS ABOUT 10-15 MILES/HR, JUST VERY SLOW. MY SUBARU DIDN'T RESPONSE TO MY STEERING. INSTEAD OF MAKING A 90 DEGREE TURN, I WAS STUCK AT 30, 45 DEGREES ANGLE. TO AVOID HITTING SOMETHING, I TURNED OFF THE ENGINE. AFTER I RESTARTED THE ENGINE, I THEN CAN REGAIN MY CONTROL.
I WAS TRYING TO LEAVE A PARKING SPACE IN A WET SATURDAY NIGHT AT A NEIGHBORHOOD SHOPPING MALL. AFTER I BACKED UP THE CAR, I SWITCHED THE GEAR TO D TRYING TO LEAVE THE SPACE. HOWEVER, THE CAR SIMPLY DOESN'T MOVE. TO REGAIN CONTROL, I TURNED OFF THE ENGINE AND RESTARTED THE CAR.
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT NOTICED TWO LARGE CRACKS IN THE WINDSHIELD. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED AND WOULD NOT COVER THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
CAR HAD 2578 MILES ON IT. WHILE PARKED OVERNIGHT WINDSHIELD CRACKED STARTING AT PASSENGER SIDE AND EXTENDING APPROXIMATELY 12 INCHES TOWARD DRIVER SIDE. WENT IMMEDIATELY TO THE LOCAL SUBARU SERVICE DEPT AND THEY DETERMINED THAT IT WOULD BE COVERED UNDER WARRANTY DUE TO NO EVIDENCE OF A STRIKE CAUSING IT. WINDSHIELD WAS REPLACED WITH SUBARU BRANDED PART 6 DAYS LATER THROUGH SUBARU BUT BY THEN THE CRACK HAD GROWN TO APPROX. 18INCHS.
SECOND WINDSHIELD CRACK IN 10 DAYS. WHILE DRIVING ON INTERSTATE IN THE RAIN, I TURNED ON THE FRONT DE-FOGGER. APPROX 20 SECONDS LATER THE WINDSHIELD CRACKED FROM THE CENTER BOTTOM UP AND TOWARD THE DRIVERS SIDE. CRACK CURRENTLY EXTENDS UP ABOUT 8 INCHES. AS BEFORE, THERE WAS NO STRIKE THAT CAUSED THIS AND PAVEMENT WAS CLEAN AND SMOOTH. THIS WAS A NEW SUBARU BRANDED WINDSHIELD THAT WAS INSTALLED LITERALLY 4 DAYS AGO. GOING BACK IN TO THE SERVICE DEPT FOR REPAIR AS SOON AS POSSIBLE.
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. WHILE DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE, IT ACCELERATED AND BRAKED INDEPENDENTLY. THE FAILURE RECURRED VARIOUS TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,300. THE VIN WAS NOT PROVIDED.
VEHICLE PURCHASED NEW 2/25/2016. 1990 MILEAGE. CRACKS DEVELOPED WHILE DRIVING AT 70MPH. NO SOUNDS OF STONES HITTING GLASS AT ANY TIME DURING DRIVE. STOPPED TO WASH WINDSHIELD AT GAS STOP. DID NOT NOTICE CRACKS UNTIL LATER IN DRIVE. AC WAS TURNED ON & OFF DURING DRIVE, IF THAT MADE A DIFFERENCE. DRIVEN 500 MILES IN MODESTLY WARM SUNNY WEATHER IN 8 HRS THAT DAY,4/24/2016. CRACK PROGRESSED TO DRIVERS LINE OF SITE WITHIN ONE HOURS TIME. WAS INFORMED BY SUBARU DEALER NOT COVERED BY WARRANTY. REPAIR IS MY EXPENSE.
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT THE WINDSHIELD PREMATURELY FAILED AND CRACKED WITHOUT IMPACT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HAD A DEALER SCHEDULE AN APPOINTMENT TO INVESTIGATE HOW THE WINDSHIELD GLASS PREMATURELY CRACKED. THE APPROXIMATE FAILURE MILEAGE WAS 1,600.
AT 9AM ON APRIL 20, 2016, I WALKED PAST THE FRONT OF MY OUTBACK, PARKED WITH THE IGNITION OFF, IN MY GARAGE. THE REAR TAILGATE SUDDENLY BEEPED AND OPENED FULLY. I HAD NO KEY FOB OPENERS ON MY PERSON NOR WERE ANY OF MY TWO KEY FOBS WITHIN 20 FEET OF THE CAR AT THE TIME. ALL DOORS HAD BEEN IN A CLOSED POSITION, INCLUDING THE TAILGATE, BUT THE CAR WAS NOT LOCKED AT THE TIME. THIS IS A SAFETY ISSUE IF IT COULD HAPPEN WHILE THE CAR IS IN MOTION, OR IF IT OPENED WHILE PARKED UNDER A LOW CEILING OR OVERHEAD, OF IF IT SHOULD HAPPEN IN A PUBLIC SPACE WHERE AN INTRUDER WOULD THEN BE TEMPTED TO ENTER THE VEHICLE IN HOPES OF STEALING IT OR TO LIE IN WAIT FOR THE OPERATOR.
WINDSHIELD CRACKED WHILE SITTING IN A PARKING AREA. THERE WAS A SMALL CHIP IN THE DEICER AREA WHERE THE CRACK BEGAN. HOWEVER, IT APPEARS THE STRIKE WAS MINOR AND WOULD HAVE BEEN EASILY REPAIRED BEFORE SPREADING. ALREADY HAD ONE CHIP REPAIRED FOR ANOTHER MINOR STRIKE. WINDSHIELD APPEARS TO BE EXCESSIVELY FRAGILE WHICH COULD RESULT IN A MAJOR SAFETY PROBLEM. DEALER IS WILLING TO REPAIR, BUT I AM CONCERNED ABOUT THE QUALITY OF GLASS BEING USED IN THE SUBARU.
STEERING WONDERING FROM SIDE TO SIDE, CAN'NT HOLD IN CENTER OF LANE. ON HIGHWAY OR STREET
WINDSHIELD CRACKED WITHIN FIRST 150 MILES/48 HOURS OF OWNERSHIP OF THE NEW CAR. A VERY SMALL PIECE OF GRAVEL HIT THE WINDSHIELD NEAR THE PASSENGER SIDE WIPER BLADE. IT BARELY MADE ANY NOISE. ON ANY OTHER CAR I'VE OWNED, IT LIKELY WOULD NOT HAVE DAMAGED THE WINDSHIELD AT ALL. IT LEFT A STAR ON THE OUTBACK, WHICH TURNED INTO A FOOT LONG CRACK WITHIN 30 SECONDS. SITTING OVERNIGHT THE CRACK DOUBLED IN SIZE. A WINDSHIELD WHICH FAILS UNDER TYPICAL DAY-TO-DAY CONDITIONS IS NOT ACCEPTABLE.
I PURCHASED A NEW 2016 SUBARU OUTBACK ON OCTOBER 6, 2015. THE TIRE PRESSURE MONITORING SYSTEM ACTIVATED ON JANUARY 25, 2016, EVEN THOUGH ALL TIRES HAD 35 PSI IN THEM AS RECOMMENDED. SINCE THAT DAY, THE SYSTEM HAS ACTIVATED 17 TIMES, AGAIN EVERY TIME THE TIRES HAD THE CORRECT PRESSURE IN THEM. THE SUBARU DEALER HAS HAD THE VEHICLE IN THE SERVICE DEPARTMENT FIVE TIMES FOR A TOTAL OF 14 DAYS. EVEN THOUGH THERE WAS A SINCERE EFFORT AT FIRST TO LOCATE THE PROBLEM, I AM NOW BEING TOLD THAT THIS IS A NORMAL CONDITION FOR MY VEHICLE AND THERE IS NOTHING ELSE THAT CAN BE DONE TO REPAIR THIS VEHICLE SAFETY WARNING SYSTEM--THAT I MUST ACCEPT IT AS IT IS. THIS IS VERY FRUSTRATING TO ME SINCE THE VEHICLE HAS ONLY 2,200 MILES ON IT. THE SYSTEM MAKES A BEEPING NOISE, THEN A SCREEN COMES ON THE DASH WITH AN EXCLAMATION SIGN AND A TPMS SYMBOL, THEN ANOTHER SCREEN COMES ON THAT SAYS CHECK OWNER'S MANUAL. THIS USUALLY HAPPENS IN THE MORNING AS I AM BACKING OUT OF MY GARAGE AND MY VEHICLE IS ENTERING THE STREET IN FRONT OF MY HOUSE. ACCORDING TO THE MANUAL, IF THERE REALLY WAS A LOW TIRE PRESSURE, THE LIGHT WOULD STAY ON UNTIL THE TIRE WAS BROUGHT UP TO PROPER PRESSURE. MY MESSAGE FINALLY GOES AWAY AND DOES NOT ACT LIKE THE MANUAL SAYS A LOW TIRE WOULD INDICATE.
STATIONARY VEHICLE ROLLS BACK SIGNIFICANTLY WHEN ON ANY INCLINE WHEN IN GEAR. IT HAS AN AUTOMATIC TRANSMISSION WHICH ROLLS IN DRIVE AND REVERSE. THE DEALER SAID ALL VEHICLES ROLL WHEN IN GEAR. I HAVE OWNED 13 VEHICLES IN MY LIFE, THE ONLY VEHICLES THAT WOULD ROLL IN GEAR WERE MANUAL TRANSMISSION VEHICLES WHICH IS WHY THE LAST 8 VEHICLES I HAVE OWNED HAVE BEEN AUTOMATIC. THE DEALER DENIED THIS WAS A PROBLEM BUT ON THE SUBARU OUTBACK FORUM, THIS IS A KNOWN PROBLEM FOR AT LEAST THE PAST TWO ITERATIONS OF THIS VEHICLE. THE FIRST OCCASION THE VEHICLE ROLLED BACK ON A GOOD SLOPE FOR AT LEAST THREE FEET AND THEN THE TIRES SPUN WHEN I DEPRESSED THE ACCELERATOR. THE HILL ASSIST FEATURE ON THIS CAR MAY HAVE BEEN OF ASSISTANCE BUT I WAS UNFAMILIAR WITH IT. THE HILL ASSIST FEATURE SHOULD NOT HAVE TO BE ENGAGED DURING NORMAL DRIVING. HAD THIS SLIPPAGE HAPPENED AT A STOPLIGHT, THE VEHICLE WOULD HAVE ROLLED INTO ANOTHER AND CAUSED DAMAGE TO BOTH VEHICLES. ABSOLUTELY DANGEROUS AND UNACCEPTABLE. THE TRANSMISSION ACTS LIKE A MANUAL WITHOUT A CLUTCH.
STATIONARY VEHICLE ROLLS BACK SIGNIFICANTLY WHEN ON ANY INCLINE WHEN IN GEAR. IT HAS AN AUTOMATIC TRANSMISSION WHICH ROLLS IN DRIVE AND REVERSE. THE DEALER SAID ALL VEHICLES ROLL WHEN IN GEAR. I HAVE OWNED 13 VEHICLES IN MY LIFE, THE ONLY VEHICLES THAT WOULD ROLL IN GEAR WERE MANUAL TRANSMISSION VEHICLES WHICH IS WHY THE LAST 8 VEHICLES I HAVE OWNED HAVE BEEN AUTOMATIC. THE DEALER DENIED THIS WAS A PROBLEM BUT ON THE SUBARU OUTBACK FORUM, THIS IS A KNOWN PROBLEM FOR AT LEAST THE PAST TWO ITERATIONS OF THIS VEHICLE. THE FIRST OCCASION THE VEHICLE ROLLED BACK ON A GOOD SLOPE FOR AT LEAST THREE FEET AND THEN THE TIRES SPUN WHEN I DEPRESSED THE ACCELERATOR. THE HILL ASSIST FEATURE ON THIS CAR MAY HAVE BEEN OF ASSISTANCE BUT I WAS UNFAMILIAR WITH IT. THE HILL ASSIST FEATURE SHOULD NOT HAVE TO BE ENGAGED DURING NORMAL DRIVING. HAD THIS SLIPPAGE HAPPENED AT A STOPLIGHT, THE VEHICLE WOULD HAVE ROLLED INTO ANOTHER AND CAUSED DAMAGE TO BOTH VEHICLES. ABSOLUTELY DANGEROUS AND UNACCEPTABLE. THE TRANSMISSION ACTS LIKE A MANUAL WITHOUT A CLUTCH.
I BOUGHT A 2016 SUBARU OUTBACK ON MARCH 5TH, 2016. AFTER TWO WEEKS I TOOK A TRIP DOWN TO ATLANTA AND BACK TO KNOXVILLE, TN. I WAS DRIVING ON I-75 AND GOING 70MPH. I HEARD NO SOUND NOR DID I SEE A ROCK OR DEBRIS HIT MY WINDSHIELD, BUT ALL OF A SUDDEN I SAW A CRACK APPEAR. WITHIN AN HOUR OF HOME THIS CRACK GREW FROM ABOUT 3 INCHES TO 5 INCHES. I CALLED SUBARU OF AMERICA AND ALL THEY TOLD ME WAS 'CRACKS HAPPEN.'
THE DAY AFTER DRIVING THE NEW CAR HOME FROM THE DEALERSHIP, A CRACK APPROXIMATELY 12 INCHES IN LENGTH APPEARED IN THE WINDSHIELD. THE CRACK WAS NOT NOTICED UNTIL THE VEHICLE WAS STATIONARY AND HAD NOT MOVED FOR ABOUT 24 HOURS. THE CRACK STARTED AT THE EXTREME EDGE OF THE WINDSHIELD ON THE PASSENGER SIDE TOWARD THE TOP AND CURVED DOWN.
WHILE DRIVING ON THE LEFTIST LANE (FOUR-LANE IN TOTAL) OF A BUSY HIGHWAY, I SUDDENLY FELT THAT MY CAR LOST BALANCE AND RAN TOWARD/ALONG THE GUARDRAIL IN THE MIDDLE OF HIGHWAY, WHICH SLOWED MY CAR IN SEVERAL SECONDS AND SAVED MY LIFE. LATER I FOUND THAT MY LEFT FRONT WHEEL WAS TOTALLY GONE (NOT ONLY THE TIRE, BUT ALSO THE WHOLE WHEEL SYSTEM). SEE MY PHOTOS TAKEN ON THE SCENE. IT WAS A CLEAR DAY WITH GREAT VISIBILITY AND THERE WERE MANY CARS ON THE HIGHWAY. THE ROAD WAS DRY, STRAIGHT AND SMOOTH, WITH ONLY GUARDRAILS IN THE MIDDLE OF HIGHWAY AND NO CONCRETE DIVIDENDS. THERE WAS NOTHING ON THE ROAD THAT I CAN HIT FIRST BEFORE THE WHEEL CAME OFF. THE AIRBAG WAS NOT ON. I DID NOTHING WRONG (NO CITATION AND TICKET). THIS IS A BRAND NEW CAR I BOUGHT JUST 20 DAYS AGO. HOW COULD A BRAND NEW CAR LOSE ONE WHEEL WHILE DRIVING WITHIN 20 DAYS OF PURCHASE? THIS MIGHT INDICATE A MECHANICAL PROBLEM OR A DEFECT WITH THE CAR. OF COURSE, SUBARU DENIED NOTHING WRONG WITH THE CAR. FOR A TERRIBLE ACCIDENT LIKE THIS, I COULD HAVE BEEN KILLED. A THOROUGH INVESTIGATION WILL HELP TO SAVE LIVES.
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT THE INFORMATION ON THE TOWING LABEL WAS INCORRECT, STATING THAT THE VEHICLE COULD TOW 3,000 LBS. THE DEALER CONFIRMED THAT THE VEHICLE WAS ABLE TO TOW ONLY 2,000 LBS. FOR A HITCH. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
WHEN DRIVING ABOUT 60MPH ON A SMOOTH FLAT HIGHWAY, A SMALL CLICK WAS HEARD. DIDN'T THINK ANYTHING OF IT AT FIRST. AFTER ABOUT 10 MORE MINUTES OF DRIVING I HEARD A LOUD POP. A 8 INCH VERTICAL CRACK STARTED ON THE WINDSHIELD. IT STARTED LOW, BY THE WIPERS, AROUND THE MID-LINE OF THE WINDSHIELD. THE CRACK HAS CONTINUALLY GROWN AND IS NOW RUNNING HORIZONTALLY ACROSS THE DRIVER-SIDE.
CRACK IN WINDSHIELD HAD CRACKS APPEAR IN WINDSHIELD ON 2 SEPARATE DAYS IN JAN. 2016 . HAD THE WINDSHIELD REPLACED IN MID JAN BY SUBARU DEALER. ON FEB 25 WHILE DRIVING ON I-95 IN GA. ANOTHER CRACK APPEARED IN NEW WINDSHIELD WITH NO APPARENT CAUSE . WE WERE DRIVING ABOUT 70 MPH AT ABOUT 70 MPH
WHILE THE CAR WAS GARAGED WITH THE GARAGE DOOR CLOSED, IT DEVELOPED AT ROUGHLY 12" CRACK RUNNING FROM THE RIGHT (PASSENGER SIDE) PILLAR. THERE IS NO ROCK STRIKE OR OTHER IMPACT, NOR HAD THERE BEEN ONE PRIOR TO IT BEING GARAGED. IT DEVELOPED OVERNIGHT.
BRIDGESTONE DUELER H/P SPORT AS 225/60R18 100H M&S D97WBZ. THESE ARE VERY DANGEROUS TIRES THAT CAME WITH BRAND NEW SUBARU. TERRIBLE ICE/SNOW TRACTION. SHOULD BE BETTER QUALITY ON AWD CAR. HAD TO BUY NEW MICHELINS WITH 55 MILES ON CAR.
DURING A RECENT TRIP TO FLORIDA, THE FRONT WINDSHIELD ON MY NEW 2016 SUBARU OUTBACK DEVELOPED OVER HALF A DOZEN SMALL PITS IN THE EXTERIOR GLASS SURFACE FROM CONTACT WITH VERY TINY PEBBLES. THE TINY PEBBLE STRIKES SHOULD NOT HAVE CAUSED SUCH PITS BASED ON MY EXTENSIVE DRIVING EXPERIENCE. I BELIEVE THERE TO BE A DEFECT IN THE GLASS ITSELF, MAKING IT UNUSUALLY BRITTLE. THE PEBBLE STRIKES OCCURRED WHILE DRIVING AT LOW SPEEDS ON HIGHWAY OFF RAMPS. THE TEMPERATURE OUTSIDE DURING THE PEBBLE STRIKES, WHICH TOOK PLACE OVER SEVERAL DAYS OF DRIVING, RANGED FROM 60 TO 85 DEGREES F. THE DEALER EXAMINED THE WINDSHIELD AND SAID THERE WAS NOTHING INFERIOR ABOUT IT.
I WAS DRIVING ON THE HIGHWAY AND HEARD THE WINDOW CRACK (POSSIBLY A SMALL PEBBLE, BUT NOT A ROCK SOUND) AND SAW A CRACK ON THE DRIVERS SIDE WINDOW THAT EXTENDED TO NEAR THE LANE DEPARTURE SYSTEM. I DISABLE THE LANE DEPARTURE SYSTEM OUT OF CAUTION. WHEN I STOPPED I FOUND A TINY PIT LIKELY FROM A SMALL ROCK/PEBBLE NEAR THE EDGE OF THE WINDSHIELD. IT SEEMS LIKE IT FORMED A CRACK VERY EASILY WITH NO NOTICEABLE IMPACT..
TAKATA RECALL-WANTED TO PURCHASE A 2016 SUBARU OUTBACK 3.6L, AND AFTER MULTIPLE INQUIRIES, FINALLY WAS TOLD THAT TAKATA AIRBAGS STILL BEING USED IN THE PASSENGER FRONT SEAT WHEREAS OTHER MANUFACTURERS' AIRBAGS ARE NOW BEING USED IN DRIVERS AND SIDE CURTAIN PARTS OF THE AUTO. SO PASSENGER FRONT SEATS ARE STILL VULNERABLE. WE WOULD LIKE TO KNOW IF THIS MIX OF AIRBAG MANUFACTURERS IS KNOWN TO ALL CONSUMERS SO THEY KNOW THE RISK THEY ARE PURCHASING. WE DECLINED TO BUY THE SUBARU OUTBACK THIS YEAR UNTIL WE FIND A MANUFACTURER WHO USES NO TAKATA AIRBAGS.
2016 SUBARU OUTBACK WHILE DRIVING CAR ON I-95 , NOTICED 4-4 IN. CRACK IN LOWER DRIVER SIDE WINDSHIELD ,AFTER INVESTIGATING NOTICED SMALL PIT SIZE OF PENCIL POINT WHERE THE CRACK STARTED. CRACK KEPT GROWING. NEXT DAY CONTINUED MY TRIP ON I-95 , ABOUT 3 HRS LATER ANOTHER CRACK APPEARED IN THE UPPER CENTER OF THE WINDSHIELD , AFTER INVESTIGATING NOTICED SMALL PIT THE SIZE OF PENCIL POINT WHERE THE CRACK STARTED. SAME AS FIRST CRACK I DID NOT NOTICE ANY DEBRIS HITTING THE WINDSHIELD . I RESEARCHED ON THE INTERNET AND FOUND NUMEROUS SIMILAR INCIDENTS WITH SUBARU OUTBACKS. I BELIEVE THIS IS A MAJOR SAFETY ISSUE WITH THE GLASS IN THE WINDSHIELD
DRIVING IN THE CENTER OF MY LANE ON A WET HIGHWAY. CRUISE CONTROL ON AT 65 MPH. LANE SWAY ON. THE CAR ACTED AS IF THE LANE SWAY ACTIVATED AND GAVE A STRONG STEERING WHEEL BUMP LIKE IT DOES IF YOU ARE CLOSE TO THE SIDE ROAD STRIPE. I WAS DEAD CENTER IN MY LANE, AND THERE WAS NO REASON FOR IT TO BUMP THE STEERING. IT DID THIS TO ME THREE TIMES WITHIN A TEN MILE DRIVE. AFTER THE THIRD TIME I TURNED THE LANE SWAY OFF AND WAS SOON DRIVING IN TOWN AND IT DID NOT DO IT AGAIN. MY WIFE SAYS SOMETIMES WHILE COMING TO A STOP AT A LIGHT, THE CAR WILL PULL VERY HARD AND ABRUPTLY TO THE LEFT. THE CAR HAS 3400 MILES ON IT, SO THERE SHOULD BE NOTHING WRONG WITH BRAKE PADS OR ROTORS.
I JUST PICKED UP AND DROVE HOME. THE DRIVER MIRROR ALWAYS DETECTED - EVERY TIME. THE PASSENGER SIDE WOULD NOT ALWAYS DETECT , MAYBE MISSING 20-25%,EVEN SOME LARGE TRUCKS, I DID BRING BACK TO DEALER TWICE BUT THEY SAID CAN NOT DUPLICATE THE PROBLEM. THAT MADE ME NERVOUS IN THAT "THE TECHNOLOGY MIGHT LEAD TO AN ACCIDENT ,NOW THE CAR WAS 3200 MILES AND NOT WORK AT ALL WHEN I DROVE FROM MY HOUSE TO WORK THIS MORNING FROM RENTON TO REDMOND ON 405 WITH AVERAGE 50 MILE PER HOURS
I WAS IN A STORE PARKING LOT. I DROVE APPROX. 2 BLOCKS AND CAME TO A FULL STOP WHERE THERE WAS A PEDESTRIAN CROSSING. I ACCELERATED MAKING A LEFT TURN AND BEGAN CLIMBING A SMALL HILL TO EXIT THE PARKING AREA. I TRAVELED APPROXIMATELY 20 FEET AND MY CAR LOST ACCELERATION. I PLACED MY FOOT ON THE GAS PEDAL AND PRESSED IT DOWN APPROX. 50 PERCENT. WHILE DOING SO, I DID NOT HEAR THE ENGINE RACING. THE SPEEDOMETER REGISTERED 2 MILES PER HOUR. I BRAKED, CAME TO A FULL STOP AND TOOK MY CAR OUT OF GEAR. I MOVED IT BACK TO DRIVE AND THE CAR RESPONDED NORMALLY.
MY CAR REQUIRED 2 REPAIRS 5 WEEKS APART OF THE WIRING BUNDLE CONTROLLING THE FOG LIGHTS AND LOW OIL LEVEL SENSOR DUE TO A CRITTER CHEWING THE BUNDLE WHILE IT WAS PARKED. I NOW HAVE BOUNCE LAUNDRY SHEETS STUFFED AROUND THE ENGINE COMPARTMENT AT THE SUGGESTION OF THE DEALER; THEY SEE THIS OFTEN FROM CARS OUT OF THE MOUNTAINS.
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112.
NON COLLISION OR OTHER VEHICLE DAMAGE CRACK IN WINDSHIELD. A CRACK APPEARED ON THE PASSENGER SIDE OF THE WINDSHIELD. ACCORDING TO OWNER WEBSITE THIS IS AN ONGOING PROBLEM OF WHICH SUBARU IS AWARE FOR THE 2015 AND 2016 MODEL YEARS. THEY OCCASIONALLY COVER THE REPAIR UNDER WARRANTY CLAIMING THEY DO SO AS A "COURTESY" CAR WAS STATIONARY, PARKED IN GARAGE ENGINE OFF. WINDSHIELD JUST CRACKED
I JUST PURCHASED A 2016 OB 2.5I PREMIUM. I HAVE HAD THE CAR FOR A WEEK AND A HALF. ON FRIDAY I DECIDED TO WASH MY CAR FOR THE FIRST TIME. I STARTED ON THE DRIVERS SIDE, RAISED THE DRIVERS SIDE WIPER, WENT AROUND THE FRONT OF THE CAR AND RAISED THE PASSENGER SIDE WIPER. I THEN WASHED AROUND THE CAR. WHEN I WENT TO PUT THE DRIVERS SIDE WIPER DOWN IT HIT THE PASSENGER SIDE WIPER AND SLAPPED IT DOWN ONTO THE WINDSHIELD. AN HOUR LATER I NOTICED A CRACK COMING FROM THE PASSENGER SIDE. I DID THE "PEN TEST" AND FOUND A SMALL DEPRESSION UNDER THE WIPER. NO ROCK HIT MY WINDSHIELD, IT WOULD HAVE HAD TO PASS THROUGH THE WIPER. THATS IMPOSSIBLE. BECAUSE I WAS JUST FREAKING AMAZED THAT IT COULD OF HAPPENED I RAISED THE PASSENGER WIPER AND LET IT COME DOWN ON THE WINDSHIELD TO SEE WHAT WOULD HAPPEN. IT PUT A SECOND CRACK IN THE WINDSHIELD, NOT ONE EMANATING FROM THE FIRST BUT A WHOLE NEW CRACK. IM TAKING IT TO MY DEALER TOMORROW.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2016 Subaru Outback → · Every Outback year → · How the figures are calculated →