2016 Subaru Outback complaints

DURING A 75 MPH DRIVE ON AN INTERSTATE HWY THE MOONROOF EXPLODED. DUE TO CIRCUMSTANCES WE COULD NOT VISIT A DEALER AND WERE COMPELLED TO TAPE A TEMPORARY COVER TO THE VEHICLE TO LIMIT WIND NOISE. LATER IN THE TRIP RAIN OCCURRED, WHICH LEAKED INTO THE VEHICLE DAMAGING THE INTERIOR.

ON 09/19/2017 I HAVE BROUGHT OUR VEHICLE TO LITHIA RENO SUBARU FOR SERVICE ON THE FRONT PASSENGER DOOR PANEL. WHEN THE DOOR HANDLE WAS PULLED ON WHILE CLOSING THE DOOR, THE DOOR PANEL PULLED IN EXCESSIVELY. LITHIA RENO SUBARU DETERMINED THAT THREE SCREWS WERE MISSING ON INNER DOOR PANEL. I BELIEVE THIS DEFECT EXISTED FROM THE TIME THE VEHICLE WAS FIRST ASSEMBLED AT THE FACTORY. THIS DEFECT WAS NOT COVERED BY MANUFACTURER WARRANTY.

DRIVING ON THE HIGHWAY EARLY IN THE MORNING, NO OTHER CARS AROUND, HEARD A LOUD POP FOLLOWED BY A LARGE UPSIDE DOWN "L" CRACK COMING FROM THE BOTTOM.

I HAD DIFFICULTY SEVERAL TIMES REMOVING THE KEY FROM THE IGNITION. THE LAST TIME THIS HAPPENED, I WAS ABLE TO REMOVE THE KEY, BUT THE CAR DIED. I CALLED THE DEALER AND THEY GAVE ME THE LOCAL TOWING COMPANY. NAPLETON SUBARU KEPT THE CAR FOR TWO DAYS AND COULD NOT FIND ANYTHING WRONG WITH IT. I HAVE BEEN AFRAID TO DRIVE THE CAR ON THE HIGHWAY, OR GO TOO FAR FROM HOME.

THE WINDSHIELD DEVELOPED A CRACK WHILE THE VEHICLE WAS PARKED. THERE WAS NO DAMAGE FROM THE ROAD OR OTHER SOURCES. THIS PROBLEM HAS BEEN REPORTED BY DOZENS OF OWNERS OF SUBARU OUTBACKS, ESPECIALLY ONES WITH THE SUBARU EYESIGHT SAFETY SYSTEM, WHICH MY VEHICLE HAS.

THE WINDSHIELD DEVELOPED A FISSURE OVER 2 FEET LONG WITH NO KNOWN (VISIBLE OR AUDIBLE IMPACT) I SIMPLY NOTICED IT AS I WAS DRIVING HOME AND IT WAS NOT THERE WHEN I LEFT HOME. IT STARTS IN THE LOWER PASSENGER SIDE UNDER THE BLACK PORTION AND RUNS HALF WAY ACROSS THE WINDSHIELD.

INTERMITTENTLY ALL THE LIGHTS IN THE DASH WILL GO OUT FOR APPROXIMATELY TWO SECONDS, THEN COME BACK ON. DURING THIS PERIOD OF TIME, I HAVE NOTHING ON THE DASH, NO SPEEDOMETER, TURN SIGNALS, EYESIGHT, RADIO, ETC. TO ME THIS IS A SAFETY HAZARD. IT HAPPENS, SO FAST THAT I DO NOT HAVE TIME TO SEE IF MY HEADLIGHTS OUTSIDE OF THE VEHICLE ARE FUNCTIONING CORRECTLY OR NOT, SO THAT I AM BEING SEEN BY OTHER MOTORISTS. IT HAS HAPPENED ON TWO OCCASIONS WHEN I HIT A POTHOLE. MY DEALERSHIP HAS NOT BEEN ABLE TO RE-CREATE THIS PROBLEM. I FEEL IT IS A SHORT IN THE DASH. IT IS ALWAYS WHEN I AM DRIVING, BUT IT NEVER LASTS MORE THAN 2-3 SECONDS AND THE DEALER TELLS ME TO "BRING IT IN WHILE IT'S HAPPENING". THIS HAPPENS EVERY FEW WEEKS AND HAS HAPPENED SINCE I PURCHASED THE VEHICLE.

WHY IS THIS SITE REJECTING THE VIN FOR THIS VEHICLE. VIN IS 18 NUMBERS AND LETTERS BUT SAFERCAR.GOV JUST ACCEPTS ONLY 17 NUMBERS AND LETTERS SO COULD YOU EMAIL WITH THE ANSWER AND IS THE OUTBACK ON RECALL FOR TAKATA AIRBAGS

TAKATA RECALL - NOTHING HAPPENED, RECEIVED NOTICE OF POSSIBLE RECALL.

TAKATA RECALL

WHEN MAKING STEERING CORRECTIONS AS YOU DRIVE, THE STEERING MAKES THE CAR VERY TO THE LEFT OR RIGHT AS YOU MAKE SLIGHT STEERING CORRECTIONS. THE PROBLEM IS VERY NOTICEABLE AT HIGH SPEEDS. THE VEHICLE SWAYS ALLOT TO THE LEFT OR RIGHT AS YOU MAKE STEERING CORRECTIONS. THE PROBLEM HAPPENS CONSISTENTLY UNDER SLIGHT ACCELERATION OR DECELERATION. I WOULD DESCRIBE AS A DEAD ZONE WHEN STEERING. AT SPEEDS BETWEEN 55 AND 75 THE VEHICLE CAME VERY CLOSE TO SIDE SIDESWIPING ANOTHER VEHICLE.

FRONT WINDSHIELD SPONTANEOUSLY CRACKED FROM TOP OF DRIVER SIDE DOWN BOTH SIDES WHILE SITTING IN HOME DRIVEWAY FOR ABOUT TWO HOURS ON CLEAR, 90 DEGREE DAY. NO IMPACTS NOTED WHILE DRIVING ABOUT 25 MILES EARLIER IN THE DAY, AND NO CHIP IN WINDSHIELD AT APPARENT IMPACT POINT. NOTHING FELL ON THE VEHICLE IN THE DRIVEWAY OR EXERTED PRESSURE ON THE GLASS.

EYESIGHT TECHNOLOGY WARNING SHOWED INOPERABLE ALONG WITH LANE DEPARTURE AND FRONT END COLLISION AVOIDANCE SYSTEM. THE CAR HAD BEEN RUNNING LESS THAN 3 MINUTES AFTER OVER 24 . PULLED OVER CALLED DEALER WHO ATTEMPTED TO WALK ME THROUGH RESET. UNSUCCESSFUL NO AVAILABILITY FOR SERVICE SO SCHEDULED AN APPOINTMENT 3 DAYS LATER. CAR WARNING LIGHTS CLEARED ON THEIR OWN. SHOWED ADVISOR EMAIL FROM AUTO MESS. FROM SUBARU INDICATING WARNING LIGHT WAS AN ISSUE. WAS TOLD CODE WOULD BE CHECKED BUT SUBARU WAS AWARE OF THE ISSUE WHEN SOME CARS WERE OVERHEATED. DEALERSHIP WAS ADVISED TO CLEAR THE CODE AND SEND PEOPLE ON THEIR WAY. NO CODES REGISTERED AT ALL IN THE SYSTEM AND WHEN I LET THEM KNOW THAT CAR WAS ABSOLUTELY NOT OVERHEATED, I WAS TOLD THERE WAS NOTHING THAT COULD BE DONE BECAUSE SUBARU KNOWS THAT WHEN CARS OVERHEAT IT SOMETIMES HAPPENS. NOTHING COULD BE DONE BUT THE GREATER CONCERN IS THAT THEIR PREMISE OF WHEN THE ISSUE IS OCCURRING IS INACCURATE AT LEAST IN OUR CAR'S CASE AND IT DID NOT APPEAR, DUE TO THE REPETITION OF THE COMPANY CONTENTION THAT OVERHEATING WAS THE CAUSE OF THE ISSUE NOR WERE THEY WILLING TO ENTERTAIN ANY OTHER SCENARIO THAN THAT WHICH SUBARU ALREADY DECIDED. SPOKE WITH SUBARU OF AMERICA WHO 7/10/17 CUSTOMER SERVICE WHO STATED NOT AWARE OF ANY ISSUES BUT WOULD LOOK IN TO IT. BY THE END OF DAY 7.13.17.

TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE CONTACT NOTICED THROUGH THE REARVIEW MIRROR THAT THE REAR WINDOW LOOKED FROSTED OR WHITE. WHEN THE CONTACT CLOSED THE DRIVER SIDE DOOR, THE REAR WINDOW SHATTERED INTO PIECES AND LEFT A BIG HOLE AROUND THE GLASS. THE CONTACT CALLED BROWN SUBARU DEALER AND WAS INFORMED THAT IT WAS OK TO DRIVE THE VEHICLE. THE VEHICLE WAS TAKEN TO BROWN SUBARU COLLISION CENTER WHERE THE REAR WINDOW WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,500. UPDATED 08/04/17*LJ THE CONSUMER STATED THE MANUFACTURER WOULD BE GRANTING A REIMBURSEMENT. UPDATED 09/25/2017*JS

TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT THE DEALER (PERFORMANCE SUBARU, 1810 DURHAM-CHAPEL HILL BLVD, CHAPEL HILL, NC 27514, (919) 897-2146) WAS NOTIFIED THAT THE THREE REAR SEAT BELTS FAILED TO SECURE PROPERLY AND UNLATCHED INTERMITTENTLY. THE DEALER INDICATED THAT THEY HAD NO SPECIFIC REMEDY AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2016 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A UTILITY POLE. THE FRONT END WAS SEVERELY DAMAGED AND THE VEHICLE WAS DESTROYED; HOWEVER, THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 4,000. UPDATED 08/09/17*LJ UPDATED 10/13/2017*JS

AT TIMES, NOT ALL TIMES, THE IGNITION SWITCH LOCKS UP AND YOU HAVE TO DO ALL KINDS OF THINGS TO GET FREED. IT HAS HAPPENED TO WIFE A FEW TIMES IN PLACES THAT IS NOT THE BEST PLACES. ALSO IN THE DARKS, IN PARKING LOTS, AT THE STORE. WE HAVE TAKEN IT BACK TO THE DEALER 3 OR 4 TIMES OVER THE SAME PROBLEM THEY SAY BECAUSE THEY CANNOT DUPLICATE THE PROBLEM THERE IS NO PROBLEM. MY WIFE HAS CALLED ROADSIDE ASSIST FOR HELP A FEW TIMES. WE FEEL THERE IS A PROBLEM AND FALLS ON DEAF EARS. WE THROUGH WE WERE BUYING A GOOD CAR AND OUR LAST CAR. MAYBE WE PICKED THE WRONG DEALERSHIP, THEY KNOW HOW TO SELL, TALK A GOOD STORY BUT DON'T KNOW HOW TO FIX THE PROBLEM. ALL WE HERE IS CANNOT DUPLICATE THE PROBLEM SO THERE IS NO PROBLEM. ALSO WE WERE TOLD TO LEAVE THE STEERING WHEEL IN THE 3 AND 9 0'CLOCK POSITION, BEFORE WE TURN THE IGNITION OFF AND IT HAS LOCKED UP THERE ALSO. HOW WOULD YOU LIKE TO HAVE YOUR WIFE AND YOUR KIDS BE STRANDED BECAUSE THE IGNITION LOCKED UP AND COULD NOT GET IT UNSTUCK? ALSO HAS STARTED THE CAR AND IT HAS DIE RIGHT A WAY THIS HAS HAPPEN A COUPLE OF TIMES.[ THERE WERE MORE TIMES THAN 1 ONE.] STATIONARY, CITY

IN HOT WEATHER AND BUMPER-TO-BUMPER TRAFFIC CONDITIONS, BRAKE PEDAL BECOMES VERY SPONGY AND SLOWLY INCHES TO THE FLOOR WITH CONSTANT PRESSURE APPLICATION. THIS ISSUE OCCURRED ON SEVERAL HOT DAYS, WITH OBSERVED TEMPERATURES RANGING FROM 80-100F. ON ONE RECENT OCCASION, THE BRAKE PEDAL HIT THE FLOOR WHEN STATIONARY AT A RED LIGHT. THE VEHICLE'S OUTSIDE TEMPERATURE GAUGE REGISTERED 100F AT THE TIME OF THE MOST RECENT EVENT.

3 SEPARATE EPISODES OF ENGINE RACING WHEN STEPPING ON BRAKE PEDAL AND CAR LURCHING FORWARD. BRAKE PEDAL VERY SPONGY AND WITH CONTINUOUS PRESSING GOES ALMOST DOWN TO FLOORBOARD. OCCURS WHEN VEHICLE MOVING SLOWLY IN CLOSE QUARTERS. ONE EPISODE OF BRAKE PEDAL GOING ALMOST TO FLOOR WHEN STOPPED AT LIGHT

WHILE DRIVING DOWN AN OPEN ROAD GOING ABOUT 45MPH WITH NO TREES AND NO OTHER VEHICLES AROUND US, OUR SUNROOF EXPLODED. I SAY EXPLODED BECAUSE WE THOUGHT WE HAD BEEN SHOT. IT WAS A VERY LOUD POP AND THEN WE WERE INSTANTLY COVERED IN GLASS. LIKE ALMOST THE ENTIRE SUNROOF WAS NOW IN PIECES AND INSIDE THE CAR. I ACTUALLY GOOGLED "EXPLODING SUNROOF" BECAUSE WE KNEW WE DIDN'T HIT ANYTHING. THERE ARE LITERALLY PAGES OF ACCOUNTS OF THIS HAPPENING AND THERE ARE NUMEROUS MANUFACTURERS LISTED AS HAVING THIS PROBLEM. ANYWAY, SUBARU DID REPLACE IT AND WE DID NOT HAVE TO FILE A CLAIM WITH OUR INSURANCE BUT WE COULD HAVE BEEN SERIOUSLY INJURED IF WE WERE GOING ANY FASTER. THE PREVAILING THEORY IS THAT IN ORDER THE SAVE WEIGHT ON THE AFFECTED VEHICLES, THE FRAME OF THE SUNROOF ISN'T RIGID ENOUGH ALLOWING THE GLASS TO MOVE TOO MUCH WHICH CAUSES THE SPONTANEOUS EXPLOSION.

HIT DEER WITH RIGHT FRONT FENDER AT ABOUT 40 MPH ON A DRY, STRAIGHT HWY. IMPACT WAS MINOR, SHEET METAL DAMAGE ONLY,NO FLUID LOSS OR SUSPENSION SYSTEM DAMAGE BUT AIR BAGS DEPLOYED VIOLENTLY, MUCH SMOKE. SIDE AIR BAGS DID NOT DEFLATE MAKING IT VERY DIFFICULT TO EXIT VEHICLE. AIRBAG IMPACT ON LEFT EAR HAS DAMAGED HEARING, PROBABLY PERMANENTLY. CLEARWATER COUNTY IDAHO SHERIFFS OFFICE CASE NUMBER P2017-00350.

WHENEVER IT RAINS, THE FRONT PASSENGER FLOOR IS FLOODED WITH WATER. I HAVE COMPLAINED ABOUT THIS ISSUE TO THE DEALERSHIP AND SUBARU OF AMERICA, THEY MADE 4 ATTEMPTS TO FIX THE PROBLEM. EVERY TIME I COMPLAINED ABOUT THE PROBLEM, THE DEALERSHIP KEEPS MY VEHICLE FOR MORE THAN 2 WEEKS, THEY TELL ME SOME CAR STORY THAT I DO NOT UNDERSTAND, REASSURE ME THAT THE PROBLEM IS FIXED, BUT THE NEXT TIME IT RAINS, I AM BACK AT THE DEALERSHIP. ALL THESE PROBLEMS HAPPENED WITHIN 18 MONTHS OF MY VEHICLE PURCHASE. AT THE MOMENT, MY CAR IS STILL AT THE DEALERSHIP, THIS WILL BE THE 4TH TIME THE FLOOR IS FLOODED WITH WATER. I HAVE ASKED SUBARU OF AMERICA FOR MY FULL MONEY BACK, BUT THEY KEEP TELLING ME, THAT THEY ARE INVESTIGATING THE PROBLEM AND A REPRESENTATIVE WILL REACH OUT TO ME. WHEN THE FLOOR WAS FLOODED WITH WATER, THE CAR WAS STATIONARY AND IT WAS PARKED AT A PRIVATE PROPERTY PARKING LOT (NOT A GARAGE).

THE EYESIGHT SYSTEM FAILED TO BRAKE THE CAR AUTOMATICALLY.

FRONT PASSENGER SEATS LOOSENED AT THE FLOOR LEVEL (PERHAPS FROM THEIR ANCHORAGE TO THE FLOOR OR AT THEIR TRACKS). SPECIFICALLY, REAR PART OF SEATS CAN MOVE UP AND DOWN AND FORWARD ON AN ARC WITH DRIVER AND PASSENGER IN RESPECTIVE SEATS. EVENT HAPPENS WHEN DECELERATING AND WHEN VEHICLE IS DIVING FORWARD AS A RESULT OF A BUMP. THIS UNINTENDED SEAT MOVEMENT CAUSES THE DRIVER TO MOVE CLOSER TO THE STEERING WHEEL AND WINDSHIELD WITH THE SEAT. THE FRONT PASSENGER ALSO GETS PUSHED FORWARD TOWARD THE WINDSHIELD AND DASH. THIS ISSUE HAPPEN(S/ED) AT CITY AND HIGHWAY SPEEDS. ISSUES WERE MADE AWARE TO SERVICE TECHNICIANS AT 3748MI ON 08 OCT. 16 AND 4573MI ON 22 OCT. 16. DRIVER'S SEAT IS LOOSENING AGAIN WITH VEHICLE AT 9090MI ON 03 MAR. 17.

DRIVER'S SIDE DOOR CRACKED-OPEN UNEXPECTEDLY WHEN VEHICLE WAS IN MOTION (DOOR WAS CAUGHT BY LATCH, PREVENTING IT FROM SWINGING OPEN FULLY). ISSUE FIRST OCCURRED AT AROUND 4000MI IN EARLY OCTOBER 2016 WHEN TRAVELING ON I278 EASTBOUND AT 50MPH. DRIVER THOUGHT SOMETHING WAS STUCK IN DOORJAMB. ISSUE REOCCURRED AT 4500MI IN MID OCTOBER 2016 ON RT17 SOUTHBOUND WITH 4 PEOPLE IN TOW, TRAVELING AT 65MPH. LOCAL SERVICE CENTER WAS MADE AWARE OF THE TWO OCCURRENCES AT 4573MI ON 22 OCT. 16. DOOR LATCH MECHANISM WAS INSPECTED AND DETERMINED WORKING AS DESIGNED. ISSUE REOCCURRED 500MI AFTER DOOR LATCH MECHANISM WAS LAST INSPECTED ON I278 WESTBOUND, TRAVELING AT 20MPH. ISSUE WAS ADDRESSED AT 5071MI ON 15 NOV. 16. DOOR LATCH ASSEMBLY WAS REPLACED AND NO ISSUE ENCOUNTERED SINCE REPAIR. OBSERVED CONDITIONS AT TIME OF DOOR LATCH FAILURE WERE: HUMID, 60-74F TEMPERATURES, SMOOTH ROADS, NO POTHOLES, VEHICLE WAS TURNING TWICE LEFT AND ONCE RIGHT.

THE BREAKS LOCKED UP ON ME AS I WAS ABOUT TO PASS A TURNING CAR. THEY ALSO LOCKED UP ON ME ONCE WHEN A CAR WAS GETTING IN MY LANE. I SAW BOTH OF THESE CARS AND WAS NOT IN DANGER OF HITTING ONE OF THEM.

WINDSHIELD CRACK APPEARED SUDDENLY ORIGINATING NEAR THE HEATING ELEMENT AT THE BOTTOM .DO NOT SEE ANY VISIBLE ROCK HIT MARKS . DEALERSHIP DOES NOT ACKNOWLEDGE ANY MANUFACTURING DEFECTS AND I HAVE TO GET IT REPAIRED USING MY INSURANCE .

TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT ALL FOUR DOORS FAILED TO OPEN AND REQUIRED EXCESSIVE FORCE. THE CONTACT MENTIONED THAT THE ICE WOULD BUILD UP, CAUSING THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT REPAIRED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,029....UPDATED 03/29/17 *BF ...UPDATED 04/20/17 *BF *CN

TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. WHILE DRIVING 35 MPH, THE BRAKES WERE DEPRESSED, BUT THE VEHICLE INCREASED IN SPEED WITHOUT WARNING. THE VEHICLE COLLIDED INTO AN EMBANKMENT AND CRASHED INTO A POLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

INTERSTATE DRIVING. 65 MPH. NIGHTTIME DRIVING. CRUISE CONTROL OFF. SUBARU EYESIGHT STEERING CORRECTION OFF. THREE ADULT PASSENGERS. NO LUGGAGE. NO EXTRA WEIGHT. THULE ROOF CARGO CONTAINER SECURED TO THE ROOF RACKS. SUDDEN ENCOUNTER OF ICE ON ROAD. SIGNIFICANTLY DEGRADED STEERING CAPABILITY. WE WERE DRIVING ON INTERSTATE 1-90 AND ENCOUNTERED AN UNEXPECTED LONG PATCH OF ICE ON A STRAIGHT SECTION OF ROAD. IT WAS VERY SMOOTH ICE WITHOUT SNOW COVER. THE CAR FELT LIKE THE REAR END WANTED TO COME AROUND AND I HAD TO COUNTER STEER TO KEEP THE CAR STRAIGHT. I IMMEDIATELY LET OFF THE ACCELERATOR AND DID NOT TOUCH THE BREAK. THE CAR THEN BECAME EXTREMELY DIFFICULT TO STEER. IT FELT LIKE THE CAR WAS CAUGHT IN DEEP ICE RUTS, BOUNCING BACK AND FORTH FROM LEFT TO RIGHT. THERE WERE NO ICE RUTS; THE ICE WAS SMOOTH. THE MOTION OF THE CAR WAS SEVERE ENOUGH THAT THE MOTION WOKE PASSENGERS. I LOST ALL CONFIDENCE THAT I COULD STEER THE CAR. I DID NOT TOUCH EITHER THE ACCELERATOR NOR THE GAS. I WAS ONLY TRYING TO REGAIN STEERING. I EVENTUALLY COASTED TO 40 MPH BEFORE I COULD REGAIN CONTROL. I HAVE DRIVEN ON ICE FOR 25+ YEARS AND HAVE NEVER ENCOUNTERED A CAR LIKE THIS. IT FELT LIKE THE CAR WAS TRYING TO STEER ITSELF AND THEN TRYING TO CORRECT ITSELF FOR AN OVER STEER. THIS LED TO ANOTHER CORRECTION BY THE VEHICLE. THIS BACK AND FORTH "MICRO" AUTO CORRECTION MADE STEERING EXTREMELY DIFFICULT. THIS IS A VERY DANGEROUS CAR. CAR HAS < 10,000 MILES. NO WRECKS. GOOD CONDITION. TIRES IN EXCELLENT CONDITION

THE CAR AFTER 6 MONTHS HAS BEEN MAKING AN INTERMITTENT RATTLE NOISE THAT I BROUGHT INTO SUBARU TO INVESTIGATE. I SHARE THE VIDEO BUT THEY STATED THEY NEED TO RECREATE THE NOISE TO KNOW WHAT WAS WRONG. AFTER SEVERAL MONTHS, THEY FINALLY HEARD THE NOISE AND WITHOUT TESTING STATED THE EVAPORATOR PUMP NEEDED TO BE REPLACED. AFTER REPLACING THE PUMP THE ISSUE WAS STILL THERE. I THEN PUSHED THE ISSUE FURTHER AND SUBARU AMERICA ONLY RECOMMENDED THAT I BRING THE CAR TO ANOTHER DEALERSHIP. I DID THIS WHERE THEY PLANED TO DRIVE THE CAR TO AND FROM THEIR TOP MECHANICS HOME HOOKED UP TO THE DIAGNOSTIC SUBARU COMPUTER. WHEN WE PICKED THE CAR UP WITH NO RESOLVE, THEY ONLY DROVE THE CAR FOR 1 MILE WHICH MEANS IT NEVER WHEN BETWEEN MILFORD, CT TO MONROE, CT. AT THIS POINT MY FAMILY IS POISED TO LOSE THOUSANDS OF DOLLARS ON A BRAND NEW CAR THAT DOES NOT MEET THE LEMON LAW IN MY STATE AND HAS NO RESOLVE FOR A NOISE THAT WAKES UP MY 14 MONTH SON WHO IS A SOUND SLEEPER. THE NOISE IS EXTREMELY LOUD THAT PEOPLE CAN HEAR THE NOISE WHEN OCCURRING WHEN INSIDE THEIR HOMES AS I PULL UP. THE LAST DEALERSHIP ADVISOR TOLD ME SUBARU KNEW OF A SIMILAR CASE WHERE THE COMPUTER WAS DEFECTED AND HAD TO EXCHANGE THE MATTER BUT IN MY CASE THEY DID NOT RECOMMEND THIS AND WHEN I ASKED WHY TO THE SERVICE MANAGER, HE DENIED WHAT THE ADVISORS TOLD ME FROM THE NOTES. I FEEL SUBARU HAD DECEIVED ME AND IS TRYING TO COVER SOMETHING UP AS I DO NOT FEEL CONFIDED THAT THE EMISSIONS OR OTHER MECHANICS SYSTEMS ARE WORKING PROP

THIS ISSUE IS A SAFETY ENHANCEMENT REQUEST AFFECTING TOP OF THE LINE SUBARU OUTBACK 2016 LIMITED/PREMIUM MODELS EQUIPPED WITH KEYLESS IGNITION SYSTEMS. THIS ISSUE IS SIMILAR TO THAT REPORTED IN NHTSA ID NUMBER:10881286. ISSUE: IT IS POSSIBLE FOR A DRIVER TO INADVERTENTLY TURN OFF THE ENGINE (WE ARE ONLY HUMAN) USING THE START/STOP BUTTON WHEN THE VEHICLE IS IN DRIVE, PARK OR NEUTRAL. IF VEHICLE IS ON A SLOPE, THE VEHICLE WILL ROLL FORWARDS OR BACKWARDS ON IT'S OWN. THIS PRESENTS A SERIOUS RISK OF GRAVE BODILY HARM TO PEOPLE IN THE PATH OF THE UNATTENDED MOVING VEHICLE. THIS ALREADY HAPPENED WITH MY VEHICLE, LUCKILY IT HAPPENED INSIDE MY GARAGE ON A VERY SLIGHT SLOPE AND MY CLOSED GARAGE DOOR STOPPED THE VEHICLE. IF MY CHILDREN HAD BEEN BEHIND THE VEHICLE, REMOVING THEIR SCHOOL BAGS, THEY WOULD HAVE BEEN PINNED TO THE GARAGE DOOR BY A 3500 LB VEHICLE. UNACCEPTABLE. I REPAIRED THE SLIGHT DAMAGE BODY WORK ON THE VEHICLE AT THE DEALER BUT THAT IS IRRELEVANT COMPARED TO THE SAFETY RISK PRESENTED BY THIS "WORKS AS DESIGNED" BEHAVIOR OF THE CAR. POSSIBLE WORKAROUND: 1. SUBARU NEEDS TO CHANGE THIS BEHAVIOR AND ELIMINATE THE RISK BY AUTOMATICALLY ENGAGING THE ELECTRIC "PARK BRAKE" THAT IS ALREADY INSTALLED IN THIS MODEL VEHICLE, WHEN THE ENGINE IS TURNED OFF. 2. DISABLE ENGINE STOP UNTIL TRANSMISSION IS SET TO PARK. THE CURRENT AUDIBLE WARNING IS INSUFFICIENT. MY 15 YEAR OLD VEHICLE DID NOT ALLOW THE KEY TO BE REMOVED FROM THE IGNITION SLOT UNTIL PARK LEVER WAS ENGAGED TO PREVENT THIS

1ST OCCURRENCE: WHILE DRIVING ON A COUNTY ROAD, ALL WARNING LIGHTS CAME ON. BROUGHT VEHICLE BACK TO DEALER, DEALER REPLACED THE TRANSMISSION. *TR

LESS THAN 1 WEEK LATER, 2ND OCCURRENCE: WHILE DRIVING ON INTERSTATE, ALL WARNING LIGHTS CAME ON AND VEHICLE SUDDENLY LOST FORWARD MOVEMENT. VEHICLE WAS RUNNING BUT NOT ENGAGING ENOUGH TO PROPEL VEHICLE. TOWED TO DEALER, DEALER REPAIRED PILOT PIN IN TRANSMISSION. *TR

3RD OCCURRENCE: WHILE DRIVING ON A STATE HIGHWAY, VEHICLE JERKED, ALL WARNING LIGHTS CAME ON AND VEHICLE LOST MOVEMENT WITH RESISTANCE. TOWED TO DEALER. *TR

THE SUBARU EYESIGHT SYSTEM IS DANGEROUS. I'VE HAD TWO INSTANCES WHERE THE VEHICLE ACTIVATED THE FORWARD-COLLISION WARNING AND STARTED TO BREAK FOR REASONS UNKNOWN TO ME. ONCE WAS IN THE MIDDLE OF AN INTERSECTION. FORTUNATELY, THE CARS BEHIND ME WERE NOT TOO CLOSE TO REAR END ME. THIS HAPPENED AROUND 2 P.M. IN THE MIDDLE OF SUMMER WITH THE SUN BEHIND THE VEHICLE. I BROUGHT THE VEHICLE IN FOR RECALL WORK TO THE LOCAL SUBARU DEALERSHIP SEVERAL MONTHS LATER AND ASKED THEM TO PULL ANY RELEVANT DATA FOR THE TWO INCIDENTS. BY THEN, THE SYSTEM CLEARED THOSE TWO EVENTS. THE DEALER SAID I SHOULD PURCHASE A VIDEO CAMERA AND RUN IT IN THE CAR WHILE DRIVING TO CAPTURE ANY FALSE ALARMS IN ORDER TO HELP THEM TROUBLESHOOT IT AS ACCORDING TO THEM THE SYSTEM DOES NOT CAPTURE ANY VIDEO/IMAGE DATA WHEN IT RECORDS AN EVENT. THIS IS ABSOLUTELY OUTRAGEOUS. SUBARU HAS CAMERAS IN THE EYESIGHT SYSTEM AND FLASH MEMORY TO STORE DATA IN - STORING AN IMAGE SNAPSHOT IS NOT OVERLY STORAGE INTENSIVE, AND YET I AM SUPPOSED TO INVEST SEVERAL HUNDRED DOLLARS IN AN INDEPENDENT VIDEO CAMERA TO HELP SUBARU DEBUG THEIR SYSTEM. THE DEALERSHIP SUGGESTED NOT USING EYESIGHT ON SUNNY DAYS WHERE THE CAMERA COULD BE BLINDED BY THE SUN. HELLO - I LIVE IN NEVADA, IT'S SUNNY HERE OVER 300 DAYS PER YEAR. THIS WOULD MAKE THE EYESIGHT SYSTEM PRACTICALLY USELESS AND I'LL LOSE CRUISE CONTROL. HOW AM I SUPPOSED TO KNOW WHEN IT'S TOO SUNNY FOR THE SYSTEM THAT IT WILL MALFUNCTION?

THE 3.6R ENGINE IMMEDIATELY AFTER COLD START DOES ABOUT 5 CYCLING SURGES OF ABOUT 300 RPM WITH TRANSMISSION IN FORWARD OR REVERSE AND BRAKES APPLIED. THIS EVENT DOES NOT HAPPEN UNLESS TRANSMISSION IS PUT IN GEAR WITH BRAKES APPLIED. THE SURGE DOES NOT HAPPEN AFTER A SHORT WARM UP. IT DOES PRESENT A DRIVING PROBLEM WITH A TIGHT PARKING SITUATION OR TO DEPARTING A GARAGE.

FRONT WINDSHIELD CONTINUES TO CRACK CAUSING STRUCTURAL DEFECT IN VEHICLE. RECALL SUBARU 12-192-15R EXTENDED WARRANTY ONE TIME. WINDOW REPLACEMENT HAS CRACKED A TOTAL OF 6 TIMES IN 18,000 MILES. FRONT WINDOW CRACKED 4 TIMES WHILE VEHICLE WAS MOVING WITH NO APPARENT OBJECT BEING HIT. FRONT WINDOW CRACKED 2 TIMES WHILE BEING PARKED. REPEATED ISSUES NOTED IN WWW.SUBARUOUTBACK.ORG FOR MODEL YEARS 15, 16, AND 17.

WINDSHIELD CRACKED WHILE DRIVING ON I-684. THERE WAS NO OBJECT THAT HIT THE GLASS OR SOUND OF ANYTHING HITTING. JUST A CRACK ORIGINATING FROM THE DEICER AREA OF THE WINDSHIELD TOWARDS THE DRIVER'S SIDE AND UP AND TO THE RIGHT THAT APPEARED SUDDENLY. THERE WAS NO ADVERSE WEATHER AND THE CAR WAS OPERATING AS NORMAL. THE DEFROSTER WAS ON AT THE TIME.

I EXITED THE EXPRESSWAY. I WAS APPROACHING A RED LIGHT. THIS WAS WHERE I USUALLY MAKE A RIGHT TO GO HOME. OBVIOUSLY I WAS TRYING TO SLOW DOWN THE CAR, AND I STEPPED ON THE BRAKE. AND THE CAR DID NOT SLOW DOWN. I CONTINUED PUMPING THE BRAKES BUT THE BRAKES WOULD NOT WORK. MY WIFE WAS IN THE PASSENGER SEAT, AND MY MOTHER-IN-LAW WAS RIDING IN THE BACK SEAT. AS THE BRAKES FAILED, I CONTINUED ATTEMPTING TO SLOW THE CAR. ULTIMATELY, WE WERE INVOLVED IN A TWO-CAR COLLISION IN WHICH THE PASSENGER SIDE WHEEL-WELL OF MY CAR WAS CRUSHED. MY WIFE, MY MOTHER-IN LAW, AND I SUFFERED SEVERE INJURIES. MY WIFE SUFFERED FRACTURED RIBS, A FRACTURED STERNUM, A FRACTURED PELVIS, AND HER ANKLE WAS CRUSHED. MY MOTHER-IN LAW SUFFERED FRACTURED RIBS AND A CONCUSSION. I SUFFERED FRACTURED RIBS, AND THE TRAUMA HAS LED TO A FLAIR UP OF MY PREEXISTING MEDICAL CONDITIONS. FOLLOWING THE ACCIDENT, WE WERE RUSHED BY EMS TO THE HOSPITAL WHERE WE RECEIVED TREATMENT FOR OUR INJURIES. WHILE MY MOTHER-IN LAW AND I WERE RELEASED FROM THE HOSPITAL NEXT DAY, MY WIFE CONTINUES TO RECEIVE TREATMENT AT THE HOSPITAL. SHE HAD ON HER ANKLE EXTENSIVE RECONSTRUCTIVE SURGERY THAT REQUIRED THREE METAL PLATES TO HOLD HER BONES TOGETHER WHILE THEY HEAL. SHE WILL SOON BEGIN REHABILITATION, LEARNING TO WALK AGAIN. MY WIFE'S RECOVERY IS EXPECTED TO TAKE MANY MONTHS. SHORTLY AFTER BUYING THE CAR, IT WAS RECALLED DUE TO ISSUES WITH THE CAR'S STEERING COLUMN. RECENTLY, MANY MORE OF THE SAME CAR HAVE BEEN RECALLED DUE TO ISSUES WITH TH

I DESCEND A STEEP, CROOKED COUNTRY ROAD TO REACH MY HOUSE AND LOCK MY TRANSMISSION IN SECOND GEAR TO AVOID HAVING TO APPLY BRAKES. IN LOW IDLE, THE VEHICLE SPEED IS WELL CONTROLLED BUT WHEN THE FUEL CONTROL SHIFTS TO HIGH IDLE THE ENGINE SPEED INCREASES FROM 2000 TO ABOUT 3500 RPM WITH A CORRESPONDING INCREASE IN VEHICLE SPEED WHICH REQUIRES RAPID, SHARP BRAKE APPLICATION. DURING THE SUMMER MONTHS THIS IS ONLY MILDLY IRRITATING BUT WHEN THE ROADS ARE COVERED WITH ICE AND SNOW THIS WINTER SUDDEN BRAKE APPLICATION WILL BECOME VERY DANGEROUS BECAUSE OF THE SHARP CURVES AND STEEP DROP-OFFS. THE DIFFERENCE BETWEEN LOW AND HIGH IDLE SETTINGS IS EXCESSIVE AND SUBARU SHOULD BE FORCED TO CORRECT THIS DESIGN DEFICIENCY. I HAVE LIVED IN THIS LOCATION FOR OVER TWENTY YEARS AND DRIVEN THIS ROAD WITH ABOUT SIX OTHER VEHICLES WITHOUT DIFFICULTY BUT I DREAD THE APPROACH OF THIS WINTER. THE DEALER ADMITS THAT THIS IS A FREQUENT COMPLAINT BUT BEYOND THEIR CONTROL BECAUSE IT IS GOVERNED BY A COMPUTER IN THE FUEL CONTROL SYSTEM.

TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. WHILE THE VEHICLE WAS SECURED IN PARK WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE LUNGED FORWARD INDEPENDENTLY WHEN THE BRAKE WAS RELEASED. THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE DRIVER THEN SHIFTED INTO REVERSE AND THE VEHICLE ACCELERATED INDEPENDENTLY IN REVERSE. THE DRIVER SHIFTED INTO DRIVE AND THE VEHICLE INDEPENDENTLY ACCELERATED FORWARD AGAIN AND CRASHED INTO THE SIDE OF A BUILDING. THE VEHICLE JUMPED A CURB AND CRASHED INTO A TREE COMING TO A STOP. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INSPECTED BY THE DEALER; HOWEVER, A DIAGNOSTIC TEST SHOWED NO FAULT CODES. THE APPROXIMATE FAILURE MILEAGE WAS 1,100.

TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. WHILE ATTEMPTING TO MAKE A TURN, THE VEHICLE EXPERIENCED HESITATION WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE CONTACT STATED THAT THE FORWARD COLLISION AVOIDANCE SYSTEM MALFUNCTIONED AND THE VEHICLE EXPERIENCED UNINTENDED DECELERATION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

WHEN I BACK UP AND STOP AND PUT TRANSMISSION INTO DRIVE THERE IS A 3 TO 4 SECOND HESITATION BEFORE THE VEHICLE GOES FORWARD. THIS HESITATION PUTS ME INTO RISK AS I BACK OUT OF DRIVEWAY ONTO A BUSY URBAN STREET. THE DEALERSHIP SAYS THIS THE WAY THE CVT TRANSMISSION WORKS. THE PROBLEM WAS BROUGHT TO THE ATTENTION OF THE DEALER THE 1ST WEEK THAT I PURCHASED THE CAR ON 09/30/2015. THE PROBLEM STILL EXISTS WHEN GOING FROM A QUICK REVERSE TO DRIVE.

VEHICLE WARNING LIGHTS IN PASSENGER SIDE MIRROR DO NOT ACTIVATE FOR SEMI-TRUCKS WITH TRAILERS, BUT DO ACTIVATE FOR CARS AND LIGHT TRUCKS. I TRIED DURING A 40 KM. TRIP ON A FOUR LANE INTERSTATE HIGHWAY. IF PASSED A CAR OR LIGHT DUTY TRUCK THEN THE LIGHT NOTIFIED ME THAT THERE WAS A VEHICLE IN THE BLIND SPOT, BUT IF I PASSED A TRACTOR-TRAILER UNIT IT DID NOT PICK IT UP AND THE LIGHTS DID NOT COME ON. I REPEATED MY SMALL EXPERIMENT FOR 40 KM. AND EVERY TIME WAS THE SAME. I THINK THAT THE TRACTOR TRAILER WOULD DO A LOT MORE DAMAGE THAT A SMALL CAR.

HAVE 2016 OUTBACK BUILT ON JUNE 15,2016. WINDSHIELD CRACKED AT 750 KM. MARK. TRAVELING ON PAVED ROAD AND NO KNOW STONES HIT WINDSHIELD. PAID FOR THROUGH INSURANCE COMPANY WITH A $300.00 DEDUCTIBLE. NOW READ OF ALL THE OTHER WINDSHIELD PROBLEMS. CRACK STARTED IN BLACK AREA JUST ABOVE PASSENGER SIDE WIPER.

A FEW TIMES WHILE SLOWING DOWN OR PUTTING ON THE BRAKES I FOUND MY FOOT WAS ALSO ON THE GAS PEDAL. I FIND THAT THE GAS PEDAL AND BRAKE PEDAL ARE VERY CLOSE AND AT THE SAME HEIGHT. THE LAST TIME AT THE DEALER I ASKED TO CHECK OUT THE BRAKE PEDAL AND WAS TOLD EVERY THING WAS IN ORDER.

THERE IS A GLARE ON THE INFO SCREEN THAT MAKES IT IMPOSSIBLE TO READ MOST DAYLIGHT TIMES, NEEDS TO BE RECESSED AND/OR HOODED, THE AREA BELOW THAT SAYS TEMP AND TIME IS PLAIN UNREADABLE -ALSO VERY SMALL. HAVE SEEN THIS PROBLEM ON SUBARU FORUM FOR YEARS - SEEMS TIME TO ADDRESS BEFORE SOMEONE HAS A CRASH WITH THIS VEHICLE THEY BOUGHT BECAUSE IT WAS SO SAFE.

WE BOUGHT THIS VEHICLE BASICALLY FOR THE SAFETY FEATURES "EYE SIGHT" AND ENHANCED SAFETY SYSTEM.I.E. CRUISE THAT AUTOMATICALLY KEEPS YOU A CERTAIN DISTANCE FROM THE VEHICLE IN FRONT OF YOU AND STOPS WHEN THE CAR IN FRONT STOPS - TROUBLE IS YOU ARE GOING ALONG AND THERE IS A LINE OF CARS STOPPED AT A STOP LIGHT - THE CAR DOES NOT ACT LIKE IT IS GOING TO STOP AND CERTAINLY DOES NOT KEEP THE "4 CAR DISTANCE" UNTIL YOU GET SCARED AND BRAKE - NOT GOING TO CRASH TO SEE IF IT WILL ACTUALLY STOP.

TOOK DELIVERY OF OUR CAR IN THE RAIN - DEALERSHIP DID NOT HAVE IT WAITING IN A SHOWROOM - SO DIDN'T NOTICE SCRATCH ON BOTH SIDES (IT IS BLACK) TIL GOT IT HOME AND CLEANED IT UP. DEALERSHIP ON RECHECK BUFFED OUT THE WHOLE CAR - STILL THERE - DISAPPOINTED - A LOT OF MONEY FOR A VEHICLE TO HAVE SUCH AN ELEMENTARY TROUBLE.