I WAS DRIVING IN THE CITY AND IT JUST TURNED OFF ON ME. VERY QUICKLY TOO. NO TIME TO PULL OVER. JUST DIED IN MIDDLE OF THE ROAD. I WAS NOT USING THE EYE SIGHT AND IT WAS A CLEAR DAY. BUT THE DASH SAID EYE SIGHT OFF. I TRIED TO TURN THE CAR BACK ON BUT IT SAID I HAVE TO PUT IN PARK FIRST. SO I PUT IN PARK AND IT STARTED BACK UP NO PROBLEM AND WORKED ALL THE WAY HOME. THIS IS DANGEROUS. I COULD OF BEEN REAR ENDED.
2016 Subaru Outback complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
PASSENGER SIDE AIR BAG IS EXPANDING OUT. DASH IS SPLITTING. CONCERN FOR PREMATURE ACTIVATION.
KEY GETS STUCK IN THE IGNITION. CAN'T REMOVE THE KEY REGARDLESS OF PUSHING, TURNING, PUTTING PARKING BREAK ON, PARKING BREAK OFF. HAVE BEEN STUCK WITH ROAD SIDE ASSISTANCE FOUR TIMES THIS BLACK FRIDAY WEEKEND. SO WRONG. READ SEVERAL OTHER COMPLAINTS CONCERNING THIS ISSUE AND STEERING WHEEL ISSUES. SUBARU SHOULD RECALL THE 2016 OUTBACK PREZ 2.5I AND PREMIUM 2.5I. DUDS FOR IGNITIONS. SAFETY ISSUE WHILE TRAVELING AND SAFETY ISSUE IF CAR CAN'T BE LEFT UNATTENDED. HAVE TO WAIT UNTIL MONDAY MORNING TO SEE IF I CAN GET AN APPOINTMENT TO GET IT FIXED SO I CAN MAKE IT HOME SAFELY AND GET THE KEY OUT OF THE IGNITION WHEN I GET THERE. LOVE SCOOBY BUT THIS SERIOUSLY STINKS.
DRIVING 75 MPH ON FREEWAY WITH A LITTLE OVER QUARTER TANK OF GAS ON GAS GAUGE AND SYSTEM INFO ON CAR SAID 110 MILES LEFT TILL EMPTY TANK. CAR SLOWED VERY QUICKLY AND ENGINE DIED. PULLED OVER ON FREEWAY IN THE MIDDLE OF DESERT. TOW TRUCK SERVICE TOOK 3 1/2 HOURS TO ARRIVE. TOW TRUCK DRIVER SAID CAR RAN OUT OF GAS AND PUT 5 GALLONS AND THEN CAR STARTED.
I WAS TRAVELING ON I49 AT ~60 MPH, IN LIGHT RAIN, AND NON FREEZING TEMPERATURE. I WAS ON A STRAIGHT STRETCH OF ROAD WITH CRUISE CONTROL OFF. THE TIRES WERE IN GOOD CONDITION. I WAS APPROACHING BRUSH CREEK BRIDGE AND HOLDING THE STEERING WHEEL STEADY AND STRAIGHT. THE CAR STARTED TO DRIFT LEFT AND STEERING WAS NOT RESPONDING. THE REAR OF THE CAR STARTED TO GET AHEAD OF THE FRONT AND THE CAR WAS GOING SIDEWAYS. AS SOON AS THE CAR STARED TO DRIFT, I TOOK MY FOOT OFF THE GAS AND TRIED TO REGAIN STEERING. WHEN SLIDING SIDEWAYS ON THE BRIDGE, I CUT THE STEERING WHEEL IN THE DIRECTION THE CAR WAS SLIDING. AT THAT TIME, THE CAR REGAINED SOME STEERING CAPABILITY AND OVERSTEERED TO THE RIGHT SIDE OF THE BRIDGE, TRAVELING SIDEWAYS AGAINST A CEMENT BARRIER UNTIL STOPPED. THE AIR BAGS NEVER DEPLOYED. THERE WAS EXTENSIVE FRONT END DAMAGE AMOUNTING IN ~$10000 IN REPAIRS. THE CAR STARTED AND WAS DRIVEN HOME AFTER THE INCIDENT. ALTHOUGH IT WAS RAINING, THERE WAS NO INDICATION THAT THE ACCIDENT WAS RELATED TO ANY TRACTION LOSS AND THE TRACTION LIGHT WAS NOT ACTIVATED. I THINK THE EXISTING STEERING RECALL MAY HAVE IMPACTED MORE VECHICLES THAN PREVIOUSLY THOUGHT. I SUSPECT THAT THE STEERING IS DEFECTIVE AND THE EXISTING STERLING RECALL DID NOT CATCH ALL OF THE AFFECTED VEHICLES. I ALSO FOUND IT SURPRISING THAT NO AIR BAGS DEPLOYS, EVEN THOUGH THIS WAS A HIGH IMPACT CRASH. I HAD BRUISING IN MY STERNUM, KNEES, ELBOWS AND ALONG THE SEAT BELT PATH.
WINDSHIELD. WINDSHIELD HAS SPONTANEOUSLY CRACKED ON THE PASSENGER EDGE TWICE. NOV 2017 I WAS TOLD THE SMALLEST PEBBLES CAUSED THE PIN HOLE WHICH MADE MY WINDSHIELD CRACK. NOVEMBER 2018 WE EXPERIENCED LOW 30 TEMPS AND WHEN THE TEMPS RAISED BACK TO 50S MY WINDSHIELD SPONTANEOUSLY CRACKED AGAIN. IN THE EXACT SAME SPOT. ONCE AGAIN DEALERSHIP IS CLAIMING A SMALL PEBBLE HAS CAUSED THIS DAMAGE. I CAN'T BUY THAT A PEBBLE WOULD HIT THE EXACT SAME SPOT AND CAUSE THE WINDSHIELD TO CRACK THE EXACT SAME WAY TWICE. I HAVE BEEN RESEARCHING THIS ISSUE AND IT SEEMS TO BE A COMMON PROBLEM AMONG OUTBACKS OF THIS YEAR.
BRAKES ARE SOFT AND HARDLY WORK WHEN CAR IS FIRST STARTED IN COLD WEATHER. ONCE CAR IS WARMED UP, BRAKES WORK NORMALLY. IT HAPPENS EVERY TIME WHEN THE TEMPERATURE IS LESS THAN 40 DEGREES.
THE ELECTRIC PARKING BRAKE APPEARS TO BE FAULTY. THE DRIVER'S SIDE FRONT TIRE LOCKED UP FOR NO APPARENT REASON. THE ELECTRIC PARKING BRAKE WAS NOT TURNED ON. WHEN MY VEHICLE MOVED IS CREATED A LOUD METALIC SOUND.
THERE WAS A PROBLEM REMOVING THE KEY FROM THE IGNITION. TOOK IT TO THE DEALER AND THEY SAID THERE WAS A KNOWN PROBLEM WITH THE SHIFTER ASSEMBLY.
WINDSHIELD CRACKED FOR NO REASON DURING WARM SUMMER DAY. I HAVE SEEN OTHER SIMILAR COMPLAINTS ON LINE. IT IS IN THE SAME LEFT CORNER AREA AND STARTS AS A SMALL CIRCULAR INDENTATION AND GROWS WITHIN HOURS. NOTHING HIT OR CAME INTO CONTACT WITH WINDSHIELD
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 45 MPH ON A LOCAL ROADWAY, THE EYESIGHT PRE-COLLISION BRAKE ASSIST SUDDENLY ACTIVATED AND CAUSED THE VEHICLE TO COMPLETELY STOP. THE BRAKES RELEASED SHORTLY AFTER THE FAILURE. THE DEALER (SUBARU OF DAYTON, 995 MIAMISBURG CENTERVILLE RD, WASHINGTON TOWNSHIP, OH 45459, 1-(888) 431-9557) WAS NOTIFIED OF THE FAILURE. THE SERVICE CENTER MANAGER INDICATED THAT THE FAILURE WAS ESCALATED TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR A FOLLOW-UP RESPONSE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. *TT CONSUMER STATED CAR WAS TAKEN INTO THE DEALER AND SO INCIDENT SINCE. UPDATED 12/20/18*JB
MY 2016 SUBARU OUTBACK 3.6 LIMITED HAS 64,000 MILES ON IT. RECENTLY I NOTICED AN UNFAMILIAR NOISE. WHEN I BROUGHT IT TO A MECHANIC HE SAID IT NEEDED A WHEEL BEARING AND THE WHEEL WAS ABOUT TO FALL OFF. HE REPLACED THE WHEEL BEARING/HUB BUT SAID THE NOISE WAS STILL THERE AND SUGGESTED I BRING IT TO A SUBARU DEALER FOR FURTHER EVALUATION. WHEN I BROUGHT IT TO THE SUBARU DEALER THEY SAID IT NEED TWO ADDITIONAL WHEEL BEARINGS. THEY SAID IT WAS UNSAFE TO DRIVE AND GAVE ME A LOANER CAR UNTIL IT CAN BE FIXED. AS MY CAR IS STILL WAITING TO BE FIXED I DON'T HAVE ALL THE DOCUMENTATION YET. BUT I STILL DO WORRY WHEN AND IF THAT 4TH BEARING/HUB WILL FAIL.
I HAD A MAJOR ISSUE WITH THIS VEHICLE ON JUNE 24. WE WERE DRIVING BACK FROM OUR FAMILY VACATION WHEN I WAS PASSING A SEMI TRUCK ON A TWO LANE ROAD THE VEHICLE SUDDENLY LOST POWER TO THE WHEELS AND WOULD NOT ACCELERATE. AS I STEPPED ON THE GAS THE ENGINE REVVED UP BUT THE VEHICLE WAS NOT ACCELERATING. I THOUGHT IT SLIPPED OUT OF GEAR. I PUT IT IN NEUTRAL THEN BACK INTO DRIVE AND STILL HAD THE SAME PROBLEM. I PUT MY FLASHERS ON TO ALERT THE TRUCK THAT I WAS HAVING ISSUES. I PULLED ONTO THE SHOULDER AND HE PASSED ME. I NOTICED THE TACHOMETER READ BETWEEN THE 3 AND 4 MARK WHEN I PUT MY FOOT ON THE ACCELERATOR TRYING TO SPEED UP. HOWEVER, THE VEHICLE DID NOT SPEED UP AT ALL. I WAS ABLE TO PULL OFF THE ROAD ONTO A TURNOUT AREA. THE PASSENGER IN THE FRONT SEAT ASKED IF ANY WARNING LIGHT CAME ON. NO LIGHTS OF ANY SORT CAME ON. THE TEMPERATURE GAUGE WAS IN THE NORMAL OPERATING RANGE. AFTER THE CAR STOPPED I TURNED OFF THE IGNITION AND OPENED MY DOOR AND NOTICED FLAMES COMING FROM THE BOTTOM OF THE CAR. I IMMEDIATELY INSTRUCTED THE OTHER THREE (3) PASSENGERS TO IMMEDIATELY EXIT THE CAR BECAUSE OF THE FLAMES. LUCKILY WE WERE ABLE TO EXIT THE VEHICLE AND GET A SAFE DISTANCE AWAY TO CALL 911 FOR ASSISTANCE. UNFORTUNATELY THE FIRE CONTINUED TO BURN AND ENGULFED THE CAR. BLACK SMOKE STARTED TO APPEAR. THE FIRE DEPARTMENT SHOWED UP AND EXTINGUISHED THE FIRE. WE WATCHED HELPLESSLY WHILE OUR CAR AND POSSESSIONS WENT UP IN SMOKE. WE CONTACTED SUBARU AND FILED A COMPLIANT. THEY TOOK THEIR TIME A
THE 3.6R ENGINE IMMEDIATELY AFTER COLD START DOES ABOUT 5 CYCLING SURGES OF ABOUT 300 RPM WITH TRANSMISSION IN FORWARD OR REVERSE WITH BRAKES APPLIED. THIS EVENT DOES NOT HAPPEN UNLESS STARTING WHEN ENGINE IS COLD AND TRANSMISSION IS PUT IN GEAR WITH BRAKES APPLIED. THE SURGE DOES NOT HAPPEN AFTER A SHORT WARM UP. THIS COULD BE A SAFETY ISSUE WITH A TIGHT PARKING SITUATION OR WHEN DEPARTING A GARAGE.
MY WIFE WAS DRIVING CAR ON HIGHWAY AND WAS WAITING IN TRAFFIC TO TAKE A RAMP EXIT. OUR SUBARU OUTBACK'S ENGINE SUDDENLY STOPPED. CAR HAD TO BE PUT IN PARK GEAR AND THEN RESTARTED BEFORE IT WAS DRIVE-ABLE. THIS SUDDEN STOPPING OF CAR IS HIGHLY WORRISOME.
3 MONTHS AFTER GETTING MY OUTBACK THE WINDSHIELD CRACKED AT THE BASE AND WENT UP AND OVER. I REPLACED THE WINDSHIELD AT A COST OF $500. MY WINDSHIELD RECENTLY CRACKED AGAIN AND WHEN I TAKE TO THEM AT THE SERVICE COUNTER THEY SAID IT IS NOT COVERED UNDER WARRANTY. I SHOULD NOT HAVE TO BUY A WINDSHIELD EVERY YEAR FOR A BRAND NEW CAR. FOR A CAR THAT IS SUPPOSED TO BE 5+ STAR SAFETY RATED I SHOULD HAVE AN INTACT WINDSHIELD. THE CRACKS ALSO APPEARED OVERNIGHT. THEY WERE NOT THERE WHEN I PARKED THE CAR, BUT WHEN I GOT IN IT THE NEXT MORNING. ALSO - NO CHIPPING OR STARING WAS FOUND WHERE THE CRACK STARED ON THE BOTTOM OF THE WINDSHIELD.
I HAD EXPERIENCED A SHUDDER, POP, REVVING RPMS OF THE VEHICLES BEFORE A SUDDEN POWER LOSS AT HIGHWAY SPEED (65MPH). I WAS UNABLE TO ACCELERATE AND HAD LIMITED STEERING TO GET OFF THE HIGHWAY SAFELY. THE VEHICLE HAD STALLED BY THE TIME I WAS ON THE SIDE OF THE ROAD. I WAS THEN UNABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. A TOWING SERVICE WAS CALLED TO BRING IT TO A LOCAL DEALERSHIP. WITHIN AN HOUR TIME PERIOD THE VEHICLE RAPIDLY LOST ELECTRICAL POWER AND HAZARD LIGHTS WERE NO LONGER FUNCTIONAL. THIS UNFORTUNATELY WAS LATE AT NIGHTTIME, MAKING THE VISIBILITY OF THE VEHICLE VERY MINIMAL. THE VEHICLE WAS EVALUATED AT A LOCAL DEALERSHIP AND REPORTED THAT THERE WAS A SOFTWARE PROBLEM WITH THE CHARGING SYSTEMS OF THE CAR. THE SYSTEM WAS UPDATED, BUT THE DEALERSHIP COULD NOT PROVIDE AN EXPLANATION FOR THE REVVING ENGINE, SHUDDERING, POWER LOSS AND STALLING THAT OCCURRED PRIOR TO THE INABILITY TO RESTART THE VEHICLE ON THE SIDE OF THE ROAD.
AFTER STOPPING AT A STOP SIGN ON A CITY STREET, I TRIED TO ACCELERATE BUT THERE WAS A LONG HESITATION FOLLOWED BY A SURGE OF POWER. THIS HAPPENED ON 2 OCCASIONS. I HAD THE SALES MAN DRIVE THE VEHICLE AND ALSO THE SERVICE MANAGER DROVE IT FOR 1 WEEK - NEITHER TIMES DID THIS ISSUE REPEAT ITSELF. THE DEALERSHIP DID NOT HAVE ANY KNOWLEDGE OF THIS TYPE OF PROBLEM. I REFUSED TO DRIVE THIS VEHICLE AND RETURNED IT TO THE SUBARU DEALER IN BERLIN, CT.
HAD COMPLAINED ABOUT CAR JOLTING AT STOP LIGHTS ON OCCASION IN GEAR AT FULL STOP AT LIGHTS. NO DIAGNOSIS. CHANGED GAS THINKING IT MIGHT HELP. SEEMED TO. NO DIAGNOSIS. THEN CAR JUMPED HARD BACKWARDS IN REVERSE COMING OUT OF PARKING SPACE. COULD HAVE HIT CAR BEHIND HAD WE BEEN PARALLEL PARKED INSTEAD OF ANGLE. TOOK CAR IN AND DEALER REPLACED CVT AT NO CHARGE BUT WARNED US IT WOULD CONTINUE TO JUMP IN REVERSE WITH THE NEW CVT AND IT DOES JUST AS IT DID WHEN WE TOOK IT IN. NOW WE HAVE TO REMEMBER TO GRIND DOWN ON THE BRAKE PEDAL WHEN GOING INTO REVERSE. THAT ISN'T RIGHT OR SAFE.
THE KEYS BECOME STUCK IN THE IGNITION WHEN ATTEMPTING TO PARK THE CAR. UNABLE TO REMOVE. ALSO UNABLE TO TURN OFF THE CAR FULLY. SOMETIMES REPARKING MULTIPLE TIMES HELPS.
DROVE ON FREEWAY ABOUT 65 MPH PASSED BY THE BIG TRUCK SUDDENLY EXPLODED SUNROOF. NOBODY IN FRONT OF ME AND IT JUST HAPPENED OUT OF NOWHERE.
RADIO FREEZES OFTEN, WEEK AGO DEALER PUT NEW FIRMWARE BUT LOOKS LIKE IT DID NOT HELP. ANOTHER PROBLEM I HAVE FOR ABOUT 10 DAYS (SINCE MY LAST VISIT TO SUBARU SERVICE) MY IGNITION KEY GETS STUCK AND I CAN'T TAKE IT OUT FOR GOOD 15-20 SECONDS. AFTER PLAYING WITH IT RELEASES AND I'M ABLE TO TAKI IT OUT.
SPONTANEOUS CRACKS ON WINDSHIELD AND THEIR EXTENSION DURING HOT, SUNNY DAY. FOR THE SAFETY ISSUE, IT HAD TO BE REPLACED.
WINDSHIELD CRACKED WITHOUT ANY REASON.
WINDSHIELD CRACKED WITHOUT REASON.
DRIVING ON A 4 LANE HIGHWAY IN A RURAL AREA AT 7:30 IN THE MORNING, NO OTHER TRAFFIC AROUND. I HEARD A SOUND LIKE A SMALL STICK BEING BROKEN. IT GOT MY ATTENTION AND I WONDERED WHAT IN THE WORLD WAS THAT. ABOUT 10 MILES LATER I NOTICED A CRACK COMING UP FROM THE BOTTOM OF THE WINDSHIELD RIGHT IN FRONT OF MY FACE. IT DEVELOPED INTO 2 CIRCLE CRACKS IN MY VIEWING AREA. DEALER SAID IT WAS A OLD CHIPPED PLACE OR A NEW CHIP THAT CAUSES IT. NEVER NOTICE A CHIP BEFORE OR AFTER I HEARD THE SNAP.
WHILE DRIVING SLOWLY ON STREET OR PULLING INTO INTERSECTION AFTER LIGHT TURNED GREEN, CAR HAS APPARENTLY SLIPPED INTO NEUTRAL FIVE TIMES IN THE LAST TWO YEARS. NO ABILITY TO ACCELERATE UNTIL PUT CAR INTO PARK AND THEN INTO DRIVE. NO WARNING LIGHTS OR ALARMS. DEALER UNABLE TO DUPLICATE AND SAYS WITHOUT DUPLICATING PROBLEM, CANNOT FIX. THIS IS A SAFETY ISSUE SINCE CAN EASILY BE REAR ENDED OR HIT ON SIDE IN INTERSECTION. I AM NOW AFRAID TO DRIVE THIS CAR SINCE DO NOT KNOW WHEN PROBLEM WILL REOCCUR.
THE IGNITION KEY DOES NOT RELEASE WHE THE IGNITION IS TURNED OFF AND THE CAR IS PUT IN PARK.
WINDSHIELD HAS CRACKED TWICE IN 16 MONTHS. THE 1ST CRACK HAPPENED WHILE DRIVING ON HIGHWAY WITH NO ONE AROUND ME- HEARD A POP AND HAD AN L SHAPED CRACK APPEARED ON MY WINDHIELD. THE WINDSHIELD WAS NOT STRUCK BY ANYTHING. AFTER MUCH NEGOTIATION WITH THE DEALER (THE CAR WAS UNDER WARRANTY WITH ABOUT 10,000 MILES), SUBURU REPLACED THE WINDSHIELD. THE SECOND CRACK APPEARED WHILE STATIONARY IN MY DRIVEWAY AFTER TURNING ON THE VEHICLE. I LITERALLY WATCHED AS AN L SHAPED CRACK APPEARED ON THE WINDSHIELD. I HAVE NOT REPAIRED THAT YET. I DID NOT REPAIR IT BECAUSE IT WILL HAPPEN AGAIN IN A FEW MONTHS. THE CRACK HAS SINCE SPIDERED THROUGHOUT THE ENTIRE WINDSHIELD. TO DATE, I HAVE RECEIVED NO NOTIFICATION FROM SUBURU. I AM NOT LOOKING FORWARD TO ANOTHER FIGHT WITH SUBURU.
DEAD BATTERY. THREE TIMES MY CAR HAS FAILED TO START AND THE BATTERY WHEN TESTED WITH A LOAD TESTER SAYS,"BAD BATTERY". AFTER BOOSTING AND RUNNING FOR A FEW MINUTES IT TESTS "OK" AND THE ALTERNATOR AND STARTER TEST OK. UPON THE 3RD TIME IT MALFUNCTION I HAD IT TAKEN TO THE //DEALER ON A ROLL DECK. THE DEALER CAN NOT FIND THE PROBLEM AND JUST CHARGES THE BATTERY AND SAYS IT IS OK. "IT IS NOT OK WHEN IT HAPPENS @ 25,00 KM. AND 32,000 KM AND 40,000 KM. THE BATTERY HAS LESS CRANKING AMPS THEN MY RIDING LAWNMOWER, BUT THE DEALER SAYS THAT IS WHAT SUBARU RECOMMENDS . WHAT CAN I DO TO GET THEM TO TREAT THE CAUSE, NOT THE SYMPTOMS? EACH TIME IT HAPPENED I WAS LUCKY TO BE CLOSE TO HELP.
KEY I UNABLE TO BE REMOVED FROM IGNITION INTERMITTENTLY AT AN INCREASING RATE. DRIVER HAS TO REPEATEDLY PUT THE CAR IN DRIVE AND THEN PARK TO TRY TO REMEDY THE ISSUE TO BE ABLE TO TURN OFF THE CAR AND REMOVE THE KEY.
THE KEY KEEPS GETTING STUCK IN IGNITION WHEN I PARK THE CAR AND TRY TO TAKE IT OFF. I PUT THE CAR IN PARK AND THE KEY DOESN'T WANT TO COME OUT. THIS HAS HAPPENED TO ME SEVERAL TIMES. IT'S LIKE THE CAR DOESN'T REALIZE THAT IT'S IN PARK ALREADY. NOT SURE IF THE PROBLEM WITH THE SHIFTER ASSY. THIS POSES A SAFETY PROBLEM IF ONE IS AT THE WRONG PLACE AT THE WRONG TIME AND FORCED TO LEAVE KEY IN IGNITION.
WINDSHIELD SPONTANEOUSLY CRACKED. I HAVE DASHCAM FOOTAGE SHOWING BEFORE AND AFTER THE FORMATION OF THE CRACK. THERE WAS NO IMPACT OF ANY OBJECT TO CAUSE THE CRACK OVER ANY PERIOD OF TIME.
WHILE DRIVING SOUTHBOUND AT ABOUT 55 MPH ON A SMOOTH LEVEL DIVIDED HIGHWAY ON A CLEAR DAY WITH A TEMPERATURE OF ABOUT 45 DEGREES MY MOON ROOF EXPLODED. BOTH THE GLASS PORTION AND THE INNER SLIDING COVER WERE CLOSED. THERE WAS A LOUD "WHAM," AND THEN A RATTLING SOUND THAT TURNED OUT TO BE THE SHARDS OF CLASS BOUNCING AROUND ON THE INNER SLIDING COVER. NO DEBRIS OTHER THAN THE GLASS WAS INSIDE THE ROOF, AND WE CHECKED 100 YARDS BACK IN THE DIRECTION FROM WHICH WE CAME AND FOUND NOTHING THAT COULD HAVE HIT US FROM ABOVE. LUCKILY, THERE WAS A SUBARU DEALER NEARBY, AND WE WERE ABLE TO CONTINUE OUR VACATION WITH A LOANER WHILE THEY FIXED THE MOON ROOF. WE TOOK THE OPPORTUNITY TO REPLACE A LOST "SMART KEY" AT THE SAME TIME, AND THAT IS REFLECTED ON THE ATTACHED BILL BUT HAS NOTHING TO DO WITH THIS EVENT. WE WERE UNINJURED, BUT HAD THE INNER SLIDING COVER BEEN OPEN, WE WOULD HAVE BEEN SHOWERED WITH BROKEN GLASS WHILE DRIVING AT HIGHWAY SPEED.
I HAVE LEARNED BECAUSE MY WIFES CAR IS ALSO A 2016 SUBARU THAT SOY BASED MATERIALS HAVE BEEN USED IN WIRING AND HOSES OF MY OUTBACK CREATING A DANGEROUS SITUATION SINCE RODENTS AND SQUIRRELS ARE ATTRACTED TO THIS PRODUCT AND WILL CHEW ON THEM THE MANUFACTURER HAS NOT PROVIDED A REPLACEMENT TO THE SOY PRODUCTS SO THIS IS A LONG TERM SAFETY CONCERN THAT NEEDS TO BE RECTIFIED. WE HAVE ALREADY INCURRED DANGEROUS AND COSTLY DAMAGE TO ONE SUBARU AND ARE CONCERNED IT WILL HAPPEN AGAIN TO ONE OR BOTH OF OUR CARS.
TAKATA RECALL (UNKNOWN WHETHER MY SPECIFIC VEHICLE AIRBAGS ARE SUBJECT TO RECALL) PURCHASED AS NEW CAR.
BATTERY DIES IF CAR IS NOT DRIVEN WEEKLY. STEERING COLUMN REPLACED TWICE AND STEERING RACK ONCE.
I WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH WITH THE CAR STOPPED AND THE CAR WAS IN "PARK" POSITION. THE CAR REMAINED IN THE "ACCESSORY" IGNITION POSITION (ELECTRICAL ACCESSORIES REMAINED ON) BECAUSE THE KEY WOULD NOT GO TO THE IGNITION LOCK POSITION. I WAS THEREFORE UNABLE TO LOCK THE CAR STEERING OR LEAVE THE VEHICLE UNATTENDED UNLESS I HAD A SEPARATE SET OF KEYS WITH ME. EVEN WITH ANOTHER SET OF KEYS, THE CAR'S ELECTRICAL SYSTEM REMAINED ON AND THE CAR WOULD EASILY BE STOLEN OR DRIVEN BY AN UNAUTHORIZED USER. I TOOK THE CAR TO A SUBARU DEALER AND THEY REPAIRED THE CAR UNDER WARRANTY AFTER A FEW DAYS WAITING FOR REPLACEMENT PARTS. THE DEALER TOLD ME THIS IS A KNOWN DEFECT WITH SUBARU OF AMERICA.
THE CENTER SEATBELT IN THE BACK SEAT ( THE ONE THAT COMES DOWN FROM THE ROOF OF THE VEHICLE) HAS FRAYED AND BECOME TORN THREE TIMES IN 20 MONTHS. THE FIRST REPAIR WAS DONE DEC 21, 2016, SECOND WAS OCT 27,2017 AND THE MOST RECENT WAS FEB 13,2018. THE BELT SYSTEM HAS BEEN REPORTED AS REPLACED ALL THREE TIMES, BUT IT KEEPS OCCURRING IN THE SAME PLACE AND MANNER EACH TIME. I AM CONTINUALLY TOLD THAT THIS IS FROM OUTSIDE FORCES, BUT HAVE INVESTIGATED AND DON'T BELIEVE THIS TO BE TRUE AT ALL, MY CHILDREN RIDE BACK THERE, TOYS AND OTHER OBJECTS ARE NOT BROUGHT INTO THE VEHICLE AND THE BOOSTER THAT IS OCCASIONALLY USED THERE HAS BEEN RULED OUT BY SUBARU.. I WAS TOLD THAT SINCE 2013 14 BELTS HAVE BEEN REPLACED BY THEY GENERAL PARTS MANAGER IN MY DISTRICT, AND THREE OF THEM HAVE BEEN MY CAR. I HAVE LEASED THIS WITH THE INTENTION TO OWN, BUT NOW FEEL THAT IF THIS HAS OCCURRED 3 TIMES IN 20 MONTHS THIS CAR IS NOT SAFE FOR MY CHILDREN. SUBARU ISN'T BEING MUCH HELP, I NEED ANSWERS SO THAT I CAN GUARANTEE MY CHILDREN ARE SAFELY SECURED IN THIS CAR.
FRONT WINDOWS KEEP GIVING TROUBLE. I HAVE GONE TO DEALER SEVERAL TIMES FOR THIS ISSUE WITHOUT ANY LONG TERM RESOLUTION. FRONT PASSENGER WINDOW AND DRIVER WINDOW ROLLS UP AND DOWN SEVERAL TIMES WHEN YOU TRY TO CLOSE IT. THIS OCCURS WHEN THE CAR IS STATIONARY AS WELL AS DRIVING. THIS IS VERY INCONVENIENT IN IN-CLIMATE WEATHER AND CAN POSE A SAFETY ISSUE.
SUDDEN 6" CRACK IN WINDSHIELD ORIGINATING ON THE LOWER EDGE UNDER THE WIPERS. I HAD DRIVEN THE CAR HOME FOR LUNCH AND BACK TO WORK AT 1:15PM AND THE CRACK WAS NOT THERE. WHEN I GOT OFF WORK AT 4PM THE CRACK WAS THERE. DROVE CAR HOME AND PUT IT IN THE GARAGE. THE NEXT MORNING AT 7AM THE CRACK WAS APPROXIMATELY 12" LONG RUNNING AT A DIAGONAL TOWARDS THE OUTER EDGE OF THE WINDSHIELD.
WHEN DRIVING ON SNOW AND ICE WITH GEAR IN THE BACK OR REAR SEAR PASSENGERS THE CAR CAN BECOME VERY UNSTABLE. THE BACKEND WILL START CHANGING DIRECTIONS ON ITS OWN, THIS IS REFERRED TO AS GHOST WALKING BY SEVERAL OTHER PEOPLE POSTING ON THE INTERNET. FROM WHAT I UNDERSTAND IT IS A DESIGN PROBLEM THAT ALLOWS THE CAMBER ADJUSTMENT TO CHANGE WHEN WEIGHT IS ADDED TO THE REAR OF THE CAR. IT IS A REAL PROBLEM AND SOMEONE IS GOING TO GET KILLED.
KEY STICKS IN THE IGNITION AND WILL NOT COME OUT. THE FAILING PARK POSITION SWITCH DID NOT ALLOW THE KEY TO BE TURNED TO THE FULLY OFF POSITION FOR KEY REMOVAL.
DRIVING ON HIGHWAY IN 18F WEATHER WITH LIGHT SNOW AND PREVIOUSLY PLOWED ROAD. NO ISSUES DRIVING AROUND 50-60 MPH UNTIL PASSING UNDER A HIGHWAY OVERPASS. THE CAR TURNED INTO THE OTHER LANE AND THEN CORRECTED ITSELF. THIS KEPT ON HAPPENING AT ALMOST EVERY OVERPASS WE WENT UNDER. SLOWING DOWN REDUCED THE DEGREE OF VEERING BUT WE KEPT EXPERIENCING THE WOBBLE EFFECT AS WE CROSSED UNDER EACH OVERPASS. ALMOST LIKE THE TRACTION CONTROL SYSTEM WAS "SLOW IN RESPONDING". TOOK TO THE DEALER BUT THEY REPORTED THAT THEY COULD NOT FIND ANY ISSUES WITH THE VEHICLE. DEALER SUGGESTED I BRING THE CAR IN AND HAVE A TECH RIDE WITH ME NEXT TIME THERE IS A SIMILAR WEATHER PATTERN.
MOON ROOF GLASS SHATTERED WITHOUT APPARENT CAUSE, WHILE DRIVING ON INTERSTATE HIGHWAY AT SPEED LIMIT IN GOOD WEATHER AND IN AN AREA WITHOUT TRAFFIC, OVERPASSES, TREES OR OTHER KNOWN HAZARDS TO GLASS. THOUGHT AT FIRST THAT I WAS MYSTERIOUSLY HIT BY ANOTHER VEHICLE FROM NOWHERE, BASED ON THE LOUD NOISE WHEN THE GLASS BROKE. FORTUNATELY, I WAS NOT IN HEAVY TRAFFIC, WHERE I MAY HAVE TAKEN EVASIVE ACTION TO AVOID ANOTHER APPARENT COLLISION. DEALER SAID THE NEEDED REPAIRS WERE NOT COVERED, SO I HAD THE WORK COMPLETED BY A LOCAL GLASS SHOP FOR $325 (RECEIPT IN MY FILES).
VEHICLE STARTING BECOMES SLOWER FOR ABOUT 1 WEEK AND THEN IT WILL NOT START AT ALL. I THEN GOT A BOOST FROM A SERVICE GARAGE IN THE FIRST INSTANCE AND DROVE THE CAR TO MY SELLING DEALER 40 KM. AWAY. THEY DID ALL THE TESTING, BATTERY, ALTERNATOR AND IT DID NOT SHOW ANY CODES. THEY ONLY DID DIAGNOSTIC WORK AND NO ACTUAL REPAIRS AND GAVE ME THE PRINT OUT JUST IN CASE IT HAPPENED WHILE WE WERE ON OUR 5 MONTH VACATION IN FLORIDA. THIS HAPPENED AT 25,000 KM ON THE ODOMETER IN SEPTEMBER OF 2017. IT IS NOW JANUARY 15, 2018 AND I AM IN FLORIDA. THE CAR HAS 33,000 KM. ON IT THE EXACT SAME THING HAPPENED, WITH A SLOW TO TURN OVER FOR ABOUT 1 WEEK AND THEN FAILURE TO START. I TESTED THE BATTERY WITH A LOAD TESTER AND IT TESTED AS "BAD" ON THE GUAGE. WE THEN BOOSTED IT TO START AND TESTED THE VOLTAGE FROM THE ALTERNATOR WHICH WAS 14 VOLTS AND THE BATTERY TESTED 12 VOLTS. AFTER A FEW MINUTES OF RUN TIME WE TURNED IT OFF AND IT FAILED TO START AGAIN. AFTER BOOSTING AGAIN I DROVE IT LESS THAN 1 MILE TO MY HOUSE AND LET IT RUN WHILE I CALLED THE ROADSIDE ASSIST AND GOT THE PHONE NUMBER OF THE NEAREST SUBARU DEALER, WHO INFORMED ME THAT ROADSIDE ASSIST WOULD BRING IT TO THE DEALERSHIP AND THEY WOULD TEST IT. IF THE BATTERY WAS BAD THEN THEY WOULD REPLACE IT. AFTER 15 MINUTES I RETURNED TO MY CAR IN THE DRIVEWAY AND TURNED IT OFF. I THEN ATTEMPTED TO START IT SEVERAL TIMES AND EVERY TIME IT STARTED CORRECTLY. MY WIFE THEN DROVE IT 15 KM. TO GET GROCERIES AND IT RESTARTED EVERY TIME THAT SHE LEF
SUDDEN ACCELERATION: THIS SERIOUS UNSAFE CONDITION RELATES TO MY 2016 OUTBACK LIMITED 2.5L PURCHASED ON 2/29/2016 IN TAMPA FLORIDA. THE EXACT SAME UNSAFE CONDITION HAS HAPPENED TWICE; FIRST IN OCTOBER 2016 AT APPROXIMATELY 8800 MILES, AND SECOND IN DECEMBER 2017 AT APPROXIMATELY 24,000 MILES. DESCRIPTION OF INCIDENT: WHILE SLOWLY PULLING INTO A PARKING SPACE AND GENTLY APPLYING THE BRAKE, THE CAR'S ENGINE RPM ACCELERATED AND I HAD TO BREAK HARD IN ORDER TO STOP THE CAR. I MOVED THE TRANSMISSION TO PARK, BUT THE ENGINE CONTINUED AT HIGH RPM SO I MOVED THE TRANSMISSION TO REVERSE, THEN TO NEUTRAL, THEN I TURNED OFF THE CAR OFF SINCE THE ENGINE WAS STILL AT A HIGH RPM. A NOTICE APPEARED IN MY ODOMETER AREA TO PUT THE CAR IN PARK, WHICH I DID. I THEN RESTARTED IT AND EVERYTHING WAS BACK TO NORMAL AGAIN. NOTE: I DID NOT SIMULTANEOUSLY PUSH THE BREAK AND THE ACCELERATOR TOGETHER WHICH COULD POSSIBLY CAUSE THIS SITUATION. I AM FORTUNATE NOTHING WAS IN FRONT OF ME EITHER TIME. I HOPE NO ONE HAS BEEN INJURED, BUT IT IS LIKELY PROPERTY DAMAGE HAS RESULTED. PLEASE DETERMINE THE CAUSE AND CORRECT THIS POTENTIALLY DEADLY SITUATION. I AM TAKING MY CAR FOR A 24,000 MILE SERVICE ON 1/3/2017 AND WILL DOCUMENT THIS WITH THE DEALER (MASTRO SUBARU) AT THAT TIME. I SUSPECT THIS IS A COMPUTER GLITCH, AND A POTENTIALLY DANGEROUS ONE AT THAT. I ALSO SUSPECT OTHER CAR MANUFACTURERS CAN HAVE THIS SAME ISSUE IF THESE COMPUTERS AND PROGRAMMING ALL COME FROM THE SAME THIRD PARTY.
CAR BATTERY DIES COLD WEATHER. NO WARNING. OBVIOUS DEFECT EITHER BATTERY OR ELECTRICAL DRAINAGE. I NOT ONLY OWNER WITH PROBLEM. ON LINE MANY COMPLAINTS WITH BATTERY DYING AND LEAVING ONE STRANDED COLD WEATHER. SUBARU AND DEALER KNOW OF DEFECT WILL NOT WARRANTY PROBLEM. TWICE STUCK WHEN CAR PARKED ON STREET AND GARAGE. WOULDN'T START.
I HAVE HAD 3 CRACKED WINDSHIELDS SINCE I PURCHASED THE VEHICLE IN MAY OF 2016.
ON NOVEMBER 18 WE WERE DRIVING ALONG INTERSTATE 10 WHEN A CRACK APPEARED IN THE WINDSHIELD. THERE IS NO EVIDENCE OF A ROCK HITTING ALTHOUGH WE CAN'T SAY DEFINITELY WHETHER IT DID OR DID NOT
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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