2013 Subaru Outback complaints

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAG WAS DEFECTIVE AND MAY NOT DEPLOY DURING A CRASH. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST AND THEY STATED THE FRONT PASSENGER SEAT NEEDED TO BE REPLACED. THE MANUFACTURER STATED IN ORDER TO REPLACE THE PASSENGER SEAT THE CONTACT HAD TO REMOVE THE AFTERMARKET AUTO STARTER; HOWEVER, THE CONTACT REFUSED TO REMOVE IT. THE AUTO STARTER MANUFACTURER STATED THE AUTO STARTER HAD NOTHING TO DO WITH THE DEFECTIVE AIR BAG BUT THE MANUFACTURER STATED THAT IT DOES. THE FAILURE MILEAGE WAS 15,500.

IN TEMPERATURES LOWER THAN 45 DEGREES F, IF NOT 'WARMED UP' THE CAR WILL MAKE A LOUD THUNK NOISE AND LURCH FORWARD UPON BEING PUT INTO DRIVE. IF THE BRAKE IS NOT FIRMLY ENGAGE, THE CAR WILL JUMP FORWARD. THE SUBARU DEALER CLAIMS THIS IS CAUSED BY THE CAR'S STATUS AS A PERFORMANCE VEHICLE, AND ENGINE WARM UP NEEDS TO OCCUR TO LOWER THE RPMS. *TR

SHORTLY AFTER I PURCHASED VEHICLE I NOTICED DIFFICULTY KEEPING IT CENTERED IN LANE. CONTINUOUSLY HAVING TO CORRECT STEERING AND HARD STEERING. I DRIVE ON INTERSTATE OFTEN AND I HAVE CHECKED TIRES CONTINUOUSLY AND NO DIFFERENCE IN THE HANDLING OF THE OUTBACK. ON FIRST SERVICE I TOLD THE SERVICE REP ABOUT IT AND SAID THEY WOULD CHECK IT OUT, I BELIEVE THEY CHECKED THE ALIGNMENT, WHEN PICKED UP THE VEHICLE AND WAS TOLD EVERYTHING WAS NORMAL. IS IT UNSAFE, YES. NOW I HAVE 25000 MILE ON IT AND STILL CONTINUES. STILL MENTION IT AT SERVICE TIME BUT THEY DON'T REALLY EVEN RESPOND ANYMORE. *TR

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE BRAKING TO A STOP, THE ENGINE RPMS INCREASED EXCESSIVELY AS THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 12,000. THE VIN WAS NOT AVAILABLE.

I STOPPED AT A STOPLIGHT. WHEN THE LIGHT CHANGED, I PRESSED THE ACCELERATOR AND MOVED FORWARD. I RELEASED THE ACCELERATOR TO SLOW UP BECAUSE OF TRAFFIC CONDITIONS. WHEN I PRESSED THE ACCELERATOR AGAIN TO MOVE FORWARD, THE ENGINE DID NOT REV UP. IT WAS AS IF THE CAR STALLED. AFTER SEVERAL PUSHES ON THE ACCELERATOR ( 8 SECONDS WORTH) THE ENGINE REVVED UP AND THE CAR ONCE AGAIN MOVED FORWARD JUST AS IF NOTHING WAS WRONG. ALL THIS TIME I WAS BLOCKING THE INTERSECTION. THIS HAS HAPPENED MULTIPLE TIMES NOW. DEALER INDICATES NO PROBLEM FOUND. *TR

AFTER STOPPING AT A STOP SIGN, I ATTEMPTED TO DRIVE OFF, BUT THE CAR DID NOT ACCELERATE ON APPLICATION OF THE THROTTLE PEDAL. THE ENGINE REMAINED AT IDLE, AND THE CAR ROLLED SLOWLY INTO THE INTERSECTION. NOTHING I DID CORRECTED THE PROBLEM UNTIL I PLACED THE TRANSMISSION IN PARK, TURNED OFF THE ENGINE, THEN RE-STARTED THE CAR. THE CAR THEN PERFORMED NORMALLY UNTIL I REACHED THE NEXT STOP SIGN, WHERE THE PROBLEM REPEATED. IN ALL, THE PROBLEM OCCURRED SEVEN (7) TIMES ON THIS DAY, APPARENTLY AT RANDOM. THAT IS, AT SOME STOPS THE CAR PERFORMED NORMALLY, AND AT OTHER STOPS, THE CAR FAILED TO ACCELERATE WHEN THE THROTTLE PEDAL WAS DEPRESSED. THE SERVICE DEPARTMENT AT MY SUBARU DEALER WAS UNABLE TO REPLICATE THE PROBLEM AND THEREFORE PERFORMED NO REPAIRS. TWO WEEKS LATER, THE PROBLEM OCCURRED AGAIN, THREE (3) TIMES IN TWO DAYS. THIS IS AN EXTREMELY DANGEROUS PROBLEM, BECAUSE IT CAN LEAVE THE CAR IN A BUSY INTERSECTION WITHOUT THE ABILITY TO MOVE UNTIL THE DRIVER TURNS OFF THE CAR AND THEN RE-STARTS IT. THIS PROBLEM HAS BEEN NOTED BY OTHER SUBARU OUTBACK OWNERS IN ONLINE FORUMS, AND AT LEAST ONE OTHER VEHICLE SAFETY COMPLAINT HAS BEEN FILED REGARDING THIS PROBLEM. *TR

I BROUGHT THE CAR IN FOR A ROUTINE REPAIR. WHEN I GOT IT BACK IT BEGAN TO MALFUNCTION. IT WOULD NOT SHIFT CORRECTLY. THE AUTOMATIC TRANSMISSION WAS SLIPPING. THE CAR DID NOT ACCELERATE CORRECTLY AND CHUGGED. THE ACCELERATION ABRUPTLY STOPPED AT A HIGH SPEED ON THE FREEWAY NEARLY CAUSING A SEVERE ACCIDENT AND REPLICATED THIS AT A LOW SPEED, AND FROM A STOP. I RETURNED THE CAR 3 TIMES AND THE ISSUES REMAIN CONSISTENT. TO DATE SUBARU OF AMERICA HAS NOT ADDRESSED MY CONCERNS. THE CAR IS UNSAFE FOR ME AND MY FAMILY. DOWNTOWN OAKLAND SUBARU HAS YET TO IDENTIFY WHAT IS THE CAUSE OF THE MALFUNCTION. EACH SERVICE DEPARTMENT PERSON HAS TEST DRIVEN THE CAR AND EXPERIENCED THE SAME ISSUES. *TR

I WAS TRAVELING WEST BOUND IN THE FURTHEST RIGHT HAND LANE AT APPROXIMATELY 45-MPH ON LOS ANGELES AVE. ON 10/31/13 IN MOORPARK, CA AT APPROXIMATELY 11:30 A.M. ON THURSDAY MORNING. A FULL-SIZE FORD F150 PICKUP TRUCK FAILED TO YIELD WHILE MAKING A LEFT TURN INTO THE ADJACENT SHOPPING CENTER. HE WAS TURNING LEFT OUT OF A MEDIAN DIVIDER IN THE CENTER OF A FOUR-LANE HIGHWAY. THERE IS NO MARKED SIGNS OR LIGHTS TO MAKE A LEFT TURN THERE, BUT YOU MUST YIELD TO ONCOMING TRAFFIC ON LA AVE. FROM THE BROKEN YELLOW LINED CENTER DIVIDER. I HIT THE SIDE OF THE TRUCK CAUSING THE TRUCK TO SPIN AROUND WITH THE FORCE OF THE IMPACT. MY AIR BAGS FAILED TO DEPLOY EVEN THOUGH THE IMPACT OF THE CRASH WAS SIGNIFICANT, THE WHOLE FRONT END OF MY CAR WAS SEVERELY DAMAGED, AND THE CRASH WAS ESSENTIALLY HEAD-ON. I SUFFERED A ACUTE CERVICAL STRAIN, AND I WENT TO THE HOSPITAL THE DAY AFTER WITH PAIN. I AM IN THE PROCESS OF GETTING FURTHER TESTING TO SEE THE SEVERITY OF MY INJURIES. MY TWO-YEAR OLD DAUGHTER WAS IN HER BRITAX CAR SEAT IN THE PASSENGER SIDE BACK SEAT, AND LUCKILY SHE WAS UNHARMED IN THE INCIDENT. I AM VERY SHOCKED THAT THE AIR BAGS DID NOT DEPLOY, AND I FEEL LIKE THIS IS A MAJOR SAFETY CONCERN THAT SHOULD BE INVESTIGATED. *TR

THE NEW OUTBACK IS EXHIBITING LANE WANDERING AS OTHERS DESCRIBED IN GOOD DETAIL. OTHER VEHICLES I'VE DRIVEN GO IN A (MORE-OR-LESS) STRAIGHT LINE WITH MINIMAL EFFORT AND MINIMAL CORRECTIONS. THE OB IS ALL OVER THE ROAD, ABLE TO STAY IN THE LANE WITH A LOT OF EFFORT AND CORRECTION. THERE IS A BIG FLAW IN THE STEERING (MAYBE NOT ALL BUT A LOT OF THEM) AND IT IS A SAFETY ISSUE. IS IT GOING TO TAKE A MAJOR ACCIDENT AND/OR A DEATH BEFORE NHTSA AND SUBARU TAKES A LOOK AT THIS ISSUE?? *TR

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE FAILED TO RESPOND UPON ENGAGEMENT OF THE ACCELERATOR PEDAL. THE ENGINE WAS TURNED OFF AND AFTER BEING RESTARTED, THE VEHICLE RESUMED NORMALLY HOWEVER, THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER OFFERED TO REPLACE THE THROTTLE BODY AT NO EXPENSE TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 2,088.

I HAVE OWNED OVER 20+ CARS RANGING FROM 4RUNNERS, S2000, TO LANCER EVO. MY 2013 OUTBACK IS BY FAR THE HARDEST CAR TO STEER ON THE HIGHWAY. IT WANDERS TO BOTH DIRECTIONS AT HIGHWAY SPEEDS AND ITS DIFFICULT TO CORRECT IT BACK TO CENTER. SOME OWNERS HAVE BEEN ACCUSED OF DRIVING DRUNK IN A OUTBACK, SUBARU NEEDS TO FIX THIS BEFORE LOOSING YOUR MOST LOYAL OWNERS! MANY 2012 2013 OUTBACK OWNERS HAVE BEEN CALLING THIS ISSUE STIFF, HEAVY, HARD, NOT RETURN TO CENTER STEERING. HERE ARE MY OBSERVATIONS AFTER SOME RESEARCH: -2013+ NEW FB25 ENGINE 2ND GEN CVT RETURNED SUSPENSION -I ALSO OWN A 2014 FORESTER WITH ELECTRIC STEERING (DRIVES NORMAL), OUTBACK HAS HYDRAULIC STEERING -I TEST DROVE COUPLE OTHER 2013 OUTBACK 2.5I SAME FIRM STEERING -I TEST DROVE A 2013 OUTBACK 3.6R (STEERING FEELS NORMAL MUCH SOFTER) -CHECK STEERING EFFORT SHOULD NOT HAVE MORE THAN 6.6 LB (MEASURED WITH SCALE) -SOME OWNERS HAD SUCCESS READJUSTING THEIR GEARBOX BACKLASH TO LESS THAN 3 LBS GO TO: HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/104-GEN-4-2010-PRESENT/31638-OB-LANE-WANDERING-122.HTML -ON PAGE 114 THERE ARE 3 PICTURE ATTACHMENTS POSTED BY J DELMAN -STEERING COLUMN RECALL FOR 2013 LEGACY/OUTBACKS MANUFACTURED FROM 2012 FEB15-JUN15 (I DON'T THINK THIS WILL FIX THE WANDERING ISSUE) *TR

I HAVE HAD 2 INCIDENTS SINCE BUYING NEW OUTBACK IN APRIL 2013. I WAS AT A COMPLETE STOP WHILE VEHICLE WAS IN DRIVE. WHEN I LIFTED MY FOOT FROM BRAKE TO ACCELERATE, THE CAR REVVED UP AND LUNGED FORWARD ON ITS OWN. BOTH TIMES I WAS ABLE TO SLAM ON THE BRAKE AND AVOID AN ACCIDENT. NOW I FEEL THAT I CANNOT TRUST THE CAR WHENEVER I COME TO A STOP. I AM WAITING TO HEAR FROM DEALER ABOUT THIS 2ND INCIDENT, SINCE AFTER 1ST TIME THEY TESTED AND SAID "CANNOT FIND A PROBLEM"...... HOWEVER, AFTER READING ANOTHER COMPLAINT IT COULD BE A MALFUNCTION BETWEEN ELECTRONIC ACCELERATOR PEDAL AND NEW CVT TRANSMISSION!!! ALSO, SOMETIMES I FEEL THE CAR IS MAINTAINING A SPEED WITHOUT ANY ACCELERATION (LIKE ON CRUISE CONTROL). *TR

2013 SUBARU OUTBACK 3.6R W/SAP I AM EXPERIENCING A HEAVY STEERING ISSUE. WHERE THE RETURN TO CENTER DOES NOT HAPPEN UNLESS I MANUALLY STEER IT BACK TO CENTER. STEERING IS SO HEAVY THAT AFTER 3000 MILES. (PURCHASED IN JUNE 2013), BOTH OF MY WRISTS ARE IN PAIN, MY RIGHT ELBOW IS IN PAIN, AND MY RIGHT HAND FEELS LIKE IT HAS CARPAL TUNNEL SYNDROME. CONSTANT CORRECTIONS ARE NEEDED TO KEEP TRACKING STRAIGHT. I INCREASED TIRE PSI TO 34/32, AND IT HELPED A LITTLE, BUT STEERING STILL DOES NOT RETURN TO CENTER. HERE ARE 2 LINKS TO SIMILAR ISSUES: HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/104-GEN-4-2010-PRESENT/73034-NEED-RETURN-CENTER-TEST-2013-OUTBACK.HTML HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/104-GEN-4-2010-PRESENT/31638-OB-LANE-WANDERING.HTML *JS

2013 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSIONS PROBLEMS. *SMD THE CONSUMER STATED UNDER CERTAIN CONDITIONS, THERE WAS A CONSIDERABLE DELAY IN ENGINE RESPONSE WHEN THE ACCELERATOR WAS PRESSED. WHEN DRIVING NORMAL SPEEDS THERE WAS NO PROBLEM. HOWEVER, AFTER LETTING THE ACCELERATOR UP AND SLOWING DOWN TO IDLE SPEED, THE PEDAL WAS THEN DEPRESSED AND THE VEHICLE WOULD OFTEN STALL. IT WAS AN INTERMITTENT PROBLEM, BUT GRADUALLY GETTING WORSE. THE DEALER TRIED TO EXPLAIN THE PROBLEM AWAY, BY SAYING THE ELECTRONIC ACCELERATOR PEDAL AND NEW TRANSMISSION HAD TO WORK TOGETHER IN TANDEM AND THAT SOME DELAY WAS NORMAL. UPDATED 10/17/13 UPDATED 10/30/13 THE CONSUMER STATED THE STALLING OCCURRED WHEN THE ACCELERATOR WAS APPLIED WHILE COASTING AT IDLE. IT HAPPENED FOR ONE TO TWO SECONDS ALMOST EVERY TIME HE DROVE THE VEHICLE. UPDATED 09/25/14

THERE IS NO SPECIFIC DATE NOR WAS THERE AN ACCIDENT. THIS IS A CHRONIC PROBLEM. DUE TO THE NEW DESIGN OF SEATS AND HEAD RESTRAINT I AM NOW IN PHYSICAL THERAPY FOR CHRONIC HEAD AND NECK PAIN. STARTED A COUPLE OF WEEKS AFTER I BOUGHT MY NEW CAR. HAD DOCTOR APPT, HEAD SCAN AND NOW PHYSICAL THERAPY. I BELIEVE THE SCOOPED SEATS DO NOT ALLOW FOR AN IMPERFECT SHAPE. MY RIGHT LEG IS NOW LEGGED AND I SIT AT A TURN I. THE SEAT WHICH PUTS A LOT OF STRAIN ON MY SPINE IN THE OVER SHAPED SEAT. MOSTLY THE NEW HEAD RESTRAINT IN RELATION TO THE SHOULDER POSITION OF THE SEAT PUTS A LOT OF STRAIN ON MY NECK. I AM TAKING IBUPROFEN EVERYDAY AND THE PAIN IS A REAL DISTRACTION TO MY WORK AND DAILY LIFE. I PROVIDE ANESTHESIA FULL TIME AND NEED TO BE AT MY BEST FOR THIS LINE OF WORK RATHER THAN IN PHYSICAL THERAPY. THIS ALSO COSTS MONEY AND TAKES AWAY FROM ENJOYING MY LIFE. FOR A FEW MONTHS I WAS ABLE TO DRIVE AN OLDER CAR 80% OF THE TIME AND FOUND THE ACHING WENT AWAY. I ONLY DRIVE LESS THAN TEN MINUTES TO WORK. *TR

YOUR MANDATE FOR THE USE OF TPMS IS ANOTHER EXAMPLE OF GOVERNMENT GOOD INTENTIONS RESULTING IN LITTLE BENEFIT AND UNNECESSARY COST TO CONSUMERS. I WANT TO RUN WINTER TIRES ON OUR SUBARU AND PLANNED TO PURCHASE THE TIRES ON WHEELS EQUIPPED WITH TPMS SENSORS. HOWEVER, THE ONLY WAY TO RE-SET THE SENSORS IS TO TAKE THE CAR TO THE SUBARU DEALER AND PAY $90 IN THE FALL WHEN THE WINTER SET GOES ON AND TO PAY ANOTHER $90 IN THE SPRING WHEN THE ALL-SEASON TIRE GO BACK ON THE CAR. THE WINTER TIRES ARE EXPECTED TO ADD A SIGNIFICANT MARGIN OF SAFETY IN SNOW/ICE CONDITIONS. THE ANNUAL COST OF RE-SETTING THE TPMS SENSOR WILL LIKELY KEEP ME FROM RUNNING WINTER TIRES. WHAT IS THE BENEFIT OF HAVING A TPMS SYSTEM THAT CANNOT BE EASILY RE-SET BY THE VEHICLE OWNER? *JB

STEERING ISSUE. THE CAR WANDERS, LEFT AND RIGHT. AT FREEWAY SPEED YOU MUST HOLD ON WITH BOTH HANDS AND MAKE CONSTANT CORRECTIONS. THE DEALER VERIFIED THAT EVERYTHING IN THE STEERING AND SUSPENSION WAS TIGHT, BUT THIS DID NOT HELP THE PROBLEM. I'VE HAD THE VEHICLE FOR A YEAR NOW WITH NO CHANGE, EXCEPT I'VE LEARNED HOW TO CONTROL IT BETTER. I FOUND MANY SIMILAR COMPLAINTS ON THE INTERNET AND GAVE THESE TO THE DEALER. THEY DID NOT SEEM TO BE AWARE OF THE ISSUE PREVIOUSLY. I'VE BEEN TO THE DEALER FOR SCHEDULED MAINTENANCE JUST TWICE, AND HAVE HAD THEM LOOK AT THE ISSUE BOTH TIMES. I WAS HOPING THERE WOULD BE A RECALL TO FIX WHATEVER THE UNDERLYING ISSUE IS. THIS IS MY SECOND OUTBACK (PREVIOUS WAS A 2005) AND MY THIRD SUBARU (I ALSO HAVE A 2009 IMPREZA). *TR

WHEN MY WIFE SITS IN THE PASSENGER SEAT THE MAJORITY OF THE TIME THE PASSENGER SIDE AIR BAG WILL NOT BE TURNED ON. MY WIFE IS ROUGHLY 5'2" AND 120 LBS. DEALER CLAIMS THERE IS NOTHING WRONG BUT THAT THE SENSORS CAN BE OVERLY SENSITIVE WITH SMALLER PEOPLE. THIS IS A SAFETY ISSUE AS THE BAG WILL NOT DEPLOY IN AN ACCIDENT IF IT IS OFF. *TR

VEHICLE TRACKING ISSUES SAME OR SIMILAR TO ALL THE OTHER COMPLAINTS ABOUT THIS ISSUE. THE VEHICLE WANDERS FROM SIDE-TO-SIDE AT SPEEDS OF 40-70 MPH REQUIRING CONSTANT CORRECTION. IT SOMETIMES SEEMS THAT IT TAKES MORE EFFORT (ONLY SLIGHTLY) THAN SHOULD BE REQUIRED TO GET IT TO CORRECT AT FIRST BUT THEN GOES QUICKLY AND EASILY. I NOTICED IT THE FIRST TIME I HAD IT ON THE HIGHWAY AND IT HAS BEEN THE SAME EVER SINCE, 10 MONTHS LATER. *TR

THE STEERING OF MY NEW SUBARU OUTBACK SEEMS TO WANDER ON THE ROAD. IT IS A CHALLENGE TO KEEP THIS BRAND NEW VEHICLE BETWEEN THE LINES OR IN A PARTICULAR LANE OF THE ROAD. VEHICLE WANDERS / DRIFTS TO LEFT AND / OR RIGHT, WILL NOT TRACK STRAIGHT AND DOES THIS WHEN EVER DRIVING BUT IS MORE NOTICEABLE ABOVE SPEEDS OF 35 MPH. THE DRIVER HAS TO MAKE CONSTANT CORRECTIONS WHILE DRIVING THE VEHICLE STRAIGHT, THIS CAUSES FATIGUE IN THE ARMS AND IS EXHAUSTING TO THE OPERATOR. ONE CAN NOT SAFELY OPERATE A VEHICLE LIKE THIS. A SEMI-TRACTOR TRAILER RIG WAS ON THE RIGHT SIDE OF MY LANE (WE WERE IN THE NUMBER 1 LANE OF THE HIGHWAY) AND MY OUTBACK WANDERED TO THE RIGHT, WE ALMOST WENT INTO / UNDER THE TRAILER OF THE "BIG RIG". I LATER I CONTACTED THE SUBARU DEALERSHIP AND ARRAIGNED TO BRING VEHICLE BACK TO HAVE THEM LOOK AT IT. WHEN I RETURNED WITH THE VEHICLE, THEY CHECKED ALIGNMENT AND SAID IT WAS OK. THE VEHICLE CONTINUES TO WANDER WHENEVER I DRIVE IT AND DAILY WHILE I DRIVE TO AND FROM WORK. AGAIN, I DROVE THE VEHICLE BACK TO THE SUBARU DEALERSHIP AND THEY HAVE BEEN TALKING WITH SUBARU OF AMERICA, RECEIVING DIFFERENT SPECS AND THE SERVICE DEPARTMENT HAS BEEN DOING SOME WORK ON THE VEHICLE. I HAVE NEVER OWNED A VEHICLE, NEW OR OLD (USED) THAT HANDLED THIS WAY. THERE ARE SEVERAL FORUMS WITH PAGES OF INFORMATION, DATA AND COMPLAINTS BY PEOPLE FROM ALL OVER THE COUNTRY. PLEASE ACT NOW TO RESOLVE THESE ISSUES BEFORE SOMEONE'S LOOSES THEIR LIFE DUE TO THE UNSAFE FAULTY VEHICLES. *TR

THE SUBARU CANNOT HOLD THE ROAD AND VEERS WITHIN THE LANE ALMOST CREATING ACCIDENTS WHILE DRIVING DOWN THE HIGHWAY. THE DEALER WAS NOTIFIED THREE WEEKS AFTER PURCHASING THE CAR THAT A PROBLEM EXISTED. THE CAR WAS TAKEN INTO THE DEALER AND THE SERVICE MANAGER DROVE THE CAR AND AGREED THAT THERE WAS A PROBLEM. THE PROBLEM WAS HYPOTHESIZED TO BE DUE TO THE REAR SUSPENSION SYSTEM. SUBARU WAS NOTIFIED BECAUSE THE CAR IS UNDER WARRANTY AND THE PROBLEM MAY BE A DESIGN FLAW, BUT THE REQUEST WAS DENIED TO HAVE THE PROBLEM RESOLVED. I PERSONALLY NOTIFIED SUBARU AND FILED A COMPLAINT, BUT ONCE AGAIN THEY WILL NOT ACKNOWLEDGE A PROBLEM. THE CAR IS UNSAFE AND ITS CONSTANT WANDERING MOTION IS IMMINENT FOR AN ACCIDENT. IT IS A SERIOUS PROBLEM THAT NEEDS ACTION. *TR

TRANSMISSION WILL NOT SHIFT INTO A LOWER GEAR WHEN TRYING TO ACCELERATE FROM A FULL STOP OR FROM A SLOW SPEED. THIS PROBLEM OCCURS WITHIN FIRST MINUTE OR SO AFTER STARTING THE CAR WHEN ENGINE IS COLD (E.G. FIRST THING IN THE MORNING). FIRST THING IN THE MORNING, I WILL BEGIN DRIVING THE CAR WITHIN 10-15 SECONDS OF FIRST STARTING THE ENGINE. I DRIVE 2 BLOCKS WHERE I COME TO A STOP SIGN. FROM A FULL STOP I MUST WAIT FOR A BREAK IN TRAFFIC TRAVELING 30-35 MPH. AS I PRESS ON THE ACCELERATOR, ENGINE NOISE WILL INCREASE AND RPMS INCREASE AS EXPECTED; BUT CAR REACTS AS IF TRANSMISSION IS SHIFTING FROM 1ST TO 4TH GEAR DIRECTLY (PREVENTING THE CAR FROM ACCELERATING SAFELY.) MORE THAN ONCE, CARS OVERTAKING ME FROM BEHIND HAD TO SLOW OR TAKE EVASIVE ACTION TO AVOID REAR-ENDING ME. THIS ONLY HAPPENS WHEN ENGINE IS COLD. ONCE ENGINE WARMS, CAR WILL ACCELERATE FROM A DEAD STOP WITHOUT PROBLEM. *TR

DANGEROUS! THE VEHICLE DOES NOT TRACK WELL AT HIGHWAY SPEEDS. IT WANDERS SIDE TO SIDE IN THE LANE OF TRAVEL REQUIRING CONSTANT CORRECTION TO STAY IN THE CENTER OF THE LANE. ON SMOOTH ROAD SURFACES, THE WANDERING IS STILL VERY NOTICEABLE. HIGH CROSSWINDS EXPERIENCED DRIVING IN THE PLAINS OR CROSSING BRIDGES WITH A GRATED DECKS MAKES THE VEHICLE A CHALLENGE TO CONTROL THE WANDERING AND STAYING WITHIN MY LANE. I TOOK THE CAR TO THE DEALER AND REPORTED THE PROBLEM. THEY INSPECTED THE STEERING, WHEEL ALIGNMENT, WHEEL BALANCE, AND TIRES. THEY DIDN'T FIND ANY PROBLEMS. THERE IS NO TECHNICAL SERVICE BULLETIN FOR THIS ISSUE AND THE INTERNET BULLETIN BOARDS ARE FULL OF COMPLAINTS WITH THE SAME TYPE OF ISSUE. I PERSONALLY FEEL THE VEHICLES ARE NOT ENGINEERED CORRECTLY OR THEY ARE LEAVING THE FACTORY WITH INADEQUATE ALIGNMENTS OR THE ALIGNMENT SPECIFICATIONS ARE NOT CORRECT IN GENERAL. I LOVE MY VEHICLE UNTIL I DRIVE FASTER THAN 45MPH. SAFETY IS MY #1 CONCERN AND IT NEEDS TO BE SERIOUSLY ADDRESSED. LONG TRIPS ARE WAY MORE FATIGUING THAN THEY SHOULD BE AND INTERSTATE DRIVING IS SCARY FOR MOST OF THE DRIVE. THIS IS THE LINK THAT DISCUSSES THE SAME PROBLEMS I'VE ADDRESSED HERE HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/104-GEN-4-2010-PRESENT/31638-OB-LANE-WANDERING.HTML. *TR

VEHICLE "WANDERS" CONSTANTLY AT SPEEDS FROM 30 MPH TO 70 MPH. I WOULD IMAGINE AT HIGHER SPEEDS AS WELL. CONSTANT CORRECTION IS NEEDED TO KEEP VEHICLE IN PROPER LANE. WHEN EVEN THE SLIGHTEST CORRECTION IS MADE, IT OVER-CORRECTS. IT DOESN'T SEEM POSSIBLE TO NOT OVER-CORRECT. THE VEHICLE WILL WANDER TO THE RIGHT AND NO MATTER HOW GENTLE THE CORRECTION, IT OVER-CORRECTS AND WANDERS TO THE LEFT THEN BACK TO THE RIGHT AND SO ON. IT IS A CONSTANT CHALLENGE TO STAY IN YOUR OWN LANE. A SMALL GUST OF WIND SIGNIFICANTLY MAGNIFIES THE PROBLEM. I BELIEVE JUST TURNING YOUR HEAD TO LOOK OUT YOUR SIDE WINDOW TO CHECK LANE TRAFFIC COULD RESULT IN CROSSING A CENTER LINE. I BELIEVE THAT THIS STEERING PROBLEM MAKES THIS VEHICLE UNSAFE AND LIKELY WILL RESULT IN SOME SERIOUS PROBLEMS IF IT HASN'T ALREADY. IT IS VERY TIRING TO DRIVE ANY DISTANCE. THE DEALER HAS MADE A COUPLE MINOR ATTEMPTS TO MAKE IT BETTER, BUT HASN'T SUCCEEDED. WHILE THE DEALER WORKED ON MY CAR I USED TWO DIFFERENT "LOANERS". BOTH 2013 SUBARU OUTBACKS. BOTH HAD THE SAME PROBLEMS. *TR

MY 2013 SUBARU OUTBACK 2.5I WANDERS AT HIGHWAY SPEEDS. CONSTANT CORRECTIONS ARE REQUIRED AS IT WILL NOT TRACK IN A STRAIGHT LINE EVEN WHEN THEIR ARE NO OUTSIDE INFLUENCES (EX: WIND). SMALL CORRECTIONS ADD UP TO OVER CORRECTION REQUIRING MORE CORRECTION. STAYING IN LANE CAN BE A CHALLENGE. *TR

THE VEHICLE DOES NOT TRACK WELL AT HIGHWAY SPEEDS. IT WANDERS SIDE TO SIDE IN THE LANE OF TRAVEL REQUIRING CONSTANT CORRECTION TO STAY IN THE CENTER OF THE LANE. ON SMOOTH ROAD SURFACES, THE WANDERING IS RELATIVELY MILD. HOWEVER, I BECAME ALARMED WHILE CROSSING A BRIDGE WITH A GRATED DECK. THE VEHICLE SWERVED SIDE TO SIDE DRAMATICALLY REQUIRING SIGNIFICANT STEERING CORRECTION AND IMMEDIATE REDUCTION IN SPEED TO MAINTAIN THE LANE OF TRAVEL SAFELY. I TOOK THE CAR TO THE DEALER AND REPORTED THE PROBLEM. THEY INSPECTED THE STEERING, WHEEL ALIGNMENT, WHEEL BALANCE, AND TIRES. THEY DIDN'T FIND ANY PROBLEMS EXCEPT THEY RECOMMENDED THAT WE INFLATE THE TIRES 5 PSI ABOVE MANUFACTURER'S RECOMMENDATIONS. THE EXTRA PRESSURE IMPROVED THE STEERING SOMEWHAT, BUT THE PROBLEM PERSISTS. I HAVE NOT YET DRIVEN THE VEHICLE IN CHALLENGING WINTER CONDITIONS SUCH AS STANDING WATER OR SLUSH ON THE HIGHWAY. HOWEVER, AFTER MY EXPERIENCE ON THE GRATED BRIDGE, I AM VERY CONCERNED THAT THIS CAR WOULD POSE A SAFETY HAZARD IN THESE CONDITIONS. I FEEL THIS VEHICLE HAS A SIGNIFICANT DESIGN OR MANUFACTURING DEFECT THAT DIRECTLY AFFECTS MY SAFETY. *TR

CAR DOES NOT TRACK STRAIGHT DURING HIGHWAY DRIVING. CAR VEERS TO ONE SIDE OR THE OTHER NEEDING CONSTANT CORRECTING. WHEN YOU DO MAKE A CORRECTION IT NORMALLY OVER CORRECTS. THIS IS INCREDIBLY DANGEROUS! I THOUGHT IT WAS JUST ME BUT MY HUSBAND HAS ALSO HAD THE SAME PROBLEM AND I SEE MANY COMPLAINTS ON THE INTERNET. SUBARU MUST BE MADE TO FIX THIS. THIS IS AN EXPENSIVE CAR. *TR

VEHICLE DOES NOT HANDLE WELL ON THE HIGHWAY/INTERSTATE. SEEMS TO DRIFT AND WANDER. I HAVE DRIVEN MANY VEHICLES AND THIS IS THE FIRST VEHICLE THAT I HAVE OWNED THAT I HAVE HAD THIS EXPERIENCE WITH. I PURCHASED MY FIRST 2013 THAT WASN'T WHAT I WANTED SO THEY ORDERED THE SAME VEHICLE WITHE EVERYTHING I WANTED. BOTH OF THESE OUTBACKS DID THE VERY SAME THINGS SINCE DAY ONE. ON A NON-WINDY DAY IT IS IF A DRUNK DRIVER IS DRIVING, ALWAYS HAVING TO CORRECT THE STEERING. ON A WINDY DAY IT IS NEAR IMPOSSIBLE TO STAY IN YOUR OWN LANE PROPERLY. *TR

VEHICLE SWAYS AND DRIFTS IN LANE ON NON-WINDY DAY. WINDY DAYS MADE IF IMPOSSIBLE TO STAY IN LANE PROPERLY. 50+ MPH SPEEDS SEEMED TO BE WHERE/WHEN AFFECTED. I LATER TRADED THIS VEHICLE IN ON ANOTHER OUTBACK WITH MORE OPTIONS. THAT OUTBACK DOES THE VERY SAME THING. IT IS AS IF A DRUNK DRIVER IS BEHIND THE WHEEL. *TR

DRIVING AT HIGHWAY SPEEDS, THE VEHICLE SEEMS TO DRIFT BACK AND FORTH IN THE LANE, FORCING THE DRIVER TO CONTINUALLY MAKE STEERING CORRECTIONS, NEVER DRIVING IN A COMPLETELY STRAIGHT LINE. THIS HAS HAPPENED SINCE THE VEHICLE WAS PURCHASED NEW. *TR

VEHICLE SUSPENSION DOES NOT CONTROL VEHICLE DURING FREEWAY SPEED DRIVING. VEHICLE EXPERIENCES LARGE LEFT-RIGHT SWAY MOTIONS ON WAVY PAVEMENT AT FREEWAY SPEEDS AND LARGE UNCONTROLLED VEHICLE MOTIONS UP-DOWN AT FREEWAY SPEEDS. VEHICLE IS HARD TO CONTROL DURING OCCURRENCES AND NEEDS CONSTANT STEERING CORRECTIONS AS RESULT OF LARGE SUSPENSION MOTIONS. ALSO DUE TO THE POORLY DAMPED SUSPENSION, BRAKING DISTANCES ARE LONG. CAR DOES NOT SLOW DOWN AS EXPECTED, ESPECIALLY WHEN VEHICLE IS UNDERGOING A LARGE SUSPENSION ARTICULATION. SEVERAL MONTHS AGO, MY VEHICLE WAS INITIALLY TAKEN TO DEALERSHIP TO VERIFY PROBLEM, BUT, DEALERSHIP MECHANIC SAID VEHICLE BEHAVES W/ IN SPEC AND LIKE OTHER VEHICLES. I RECENTLY TOOK MY VEHICLE IN FOR ANOTHER ISSUE, BUT, RECEIVED A LOANER VEHICLE IDENTICAL TO MY VEHICLE. THE LOANER VEHICLE DOES NOT RESPOND IN THE SAME MANNER AS MY VEHICLE. LOANER VEHICLE EXHIBITS WELL DAMPED SUSPENSION CONTROL AND NEGLIGIBLE BODY MOTIONS. BRAKING DISTANCES ARE MUCH BETTER ON THE LOANER VEHICLE LARGELY DUE TO THE WELL DAMPED SUSPENSION. THE LOANER VEHICLE IS SIGNIFICANTLY EASIER TO DRIVE THAN MY VEHICLE. MY VEHICLE IS STILL CURRENTLY AT THE DEALERSHIP BEING REVIEWED BY SUBARU OF AMERICA'S TECHNICAL ADVISOR. *TR

VEHICLE WANDERS AT HIWAY SPEEDS REQUIRING CONSTANT CORRECTION. WILL NOT DRIVE A STRAIGHT PATH WITHOUT VEERING OFF. VERY UNSTABLE AND UNPREDICTABLE. DEALERSHIP CLAIMS VEHICLE IS WITHIN SPECIFICATIONS. I AM NOT THE ONLY ONE WITH THIS ISSUE. AS OF NOW MANUFACTURER HAS NOT ACKNOWLEDGED ISSUE AND THERE IS NO EFFECTIVE SOLUTION. THIS IS A LINK TO A FORUM WHERE MANY OTHER OWNERS OF THE SAME VEHICLE ARE MAKING THE SAME COMPLAINTS. HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/104-GEN-4-2010-PRESENT/31638-OB-LANE-WANDERING.HTML. *TR

THIS VEHICLE PRESENTED ISSUES AFTER THE FIRST 500 MILES OF OWNERSHIP. AFTER 1 REPAIR ATTEMPT IT IS STILL THE SAME. THIS VEHICLE REPLACED A 2012 OUTBACK WHICH HAD THE SAME ISSUES. THE PROBLEM WITH THE STEERING IN THE 2012 AND THE 2013 IS THAT BOTH THE VEHICLES WANDER ALL OVER THE ROAD. YOU NEED TO KEEP ALL YOUR ATTENTION ON KEEPING IT FOLLOWING THE ROAD CAUSING EXTREME FATIGUE. IT IS DESCRIBED BY ME AS HEAVY, DOES NOT RETURN TO CENTER AND IN EVEN SLIGHT TURNS THE CAR SUDDENLY PULLS IN THE DIRECTION YOU ARE TRAVELING WHICH IS STARTLING LIKE HITTING BLACK ICE. TAKING YOUR EYES TO EVEN THE SIDE MIRRORS FOR LANE CHANGES OFFERS THE VEHICLE TO INVITE ITSELF INTO ONCOMING TRAFFIC. THIS REPLACEMENT 2013 I NOW HAVE STARTED PRESENTING THESE SYMPTOMS AFTER ABOUT THE FIRST 500 MILES. THERE IS A THREAD ON THE MATTER ON THE SUBARUOUTBACK.ORG FORUM WITH OVER 670 REPLIES ON THE MATTER. HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/104-GEN-4-2010-PRESENT/31638-OB-LANE-WANDERING.HTML THE RESPONSES ON PAGE 45 DESCRIBE THE PROBLEM PRETTY WELL. MY RESPONSES ARE UNDER [XXX]. ONE RESPONSE #442 WAS "AND NOW, AT 17 MONTHS & 25K MIS, WE STILL HAVE A 'NEW' CAR THAT STEERS LIKE A DRUNK PUSHING A SHOPPING CART WITH A BAD WHEEL..." HOW SAD IS THAT? PLEASE, LOOK INTO THE MATTER BECAUSE IF SOMEONE DIDN'T GET HURT ALREADY SOMEONE WILL. ALL MY DRIVES ARE VERY EXHAUSTING. THIS IS NOW MY THIRD SUBARU SO I AM NOT NEW TO SUBARU AND/OR AWD. I STILL OFFER YOUR ORGANIZATION THE OPPORTUNITY TO INSPECT AND DRIVE MY VEHICLE TO PE

SEAT HEAD REST IS TOO FAR FORWARD AND UPPER SEAT CONTOURS BACKWARD, PUTTING PRESSURE ON NECK AND AFFECTING SPINE. SEAT NEEDS ADDED SUPPORT (WITH A SMALL UPPER BACK SUPPORT AND PROBABLY A LUMBAR SUPPORT) TO TAKE PRESSURE OFF THE NECK AND GET THE HEAD FREE FROM BEING PUSHED. NECK SHOULD BE STRAIGHT. OVER TIME THIS WILL DAMAGE THE SPINE IF THE HEADREST ISN'T MADE ADJUSTABLE OR SUPPORT ADDED TO THE SEAT. I'M ADDING SUPPORT TO THE SEAT FROM AFTERMARKET CUSHIONING TO GET THE PRESSURE OFF MY HEAD/NECK. WOULD LIKE AN ADJUSTABLE HEADREST AS WAS INCLUDED IN THE 2013 SUBARU IMPREZA TO GET THE HEADREST OFF THE HEAD (AND THE PRESSURE OFF THE NECK, TO GET MY NECK AND BACK STRAIGHT). --- I AM WORRIED ABOUT RECEIVING SPAM SO DIDN'T WANT TO FILL OUT SOME OF THE EXTRA INFO ASKED FOR. *TR

WITH THE EYESIGHT SYSTEM, OUTBACK MAY START BRAKING WHEN YOU ARE COMING UP ON ANOTHER CAR OR TRYING TO PASS IT, EVEN THOUGH YOU ARE MOVING AWAY FROM THE VEHICLE TO PASS IT AND ARE NOT ENDANGER OF AN ACCIDENT. VERY ANNOYING AT TIMES AND FORCES YOU TO DISABLE IT BUT MIGHT BE WORTHWHILE IF IT DIDN'T GO OFF JUST FROM COMING NEAR VEHICLES. I SUPPOSE THEY DON'T WANT IT TO GO OFF TOO LATE. THE SEAT/HEADREST IS THE BIGGER PROBLEM. *TR

VEHICLE DRIFTS AT HIGHWAY SPEEDS, REGARDLESS OF HOW DILIGENT YOU ARE IT WILL START DRIFTING OFF, AND REQUIRES CONSTANT CORRECTION. *TR

BACKUP CAMERA GETS BLOCKED COMPLETELY BY A LARGE "CONNECTED TO MOBILE PHONE" MESSAGE BOX WHEN IN REVERSE AFTER RECENTLY STARTING CAR. CAN HAPPEN WHEN YOU'RE HALF WAY IN THE ROAD AND SHOULD BE FIXED. *TR

EYE SIGHT SYSTEM. WHEN USING CRUISE CONTROL THE ADAPTIVE SYSTEM SENSES THE AUTO IN FRONT OF YOUR CAR AND MAINTAINS A SET DISTANCE. THE AUTO THAT WAS IN FRONT OF ME MOVED INTO A LEFT TURN LANE AND SLOWED TO TURN. MY CARS EYE SIGHT SYSTEM DETECTED THE CAR WAS STILL IN FRONT OF MINE AND EVEN THOUGH IT WAS NOT, INITIALED A HARD STOP AUTOMATICALLY. LUCKY FOR ME THE CAR BEHIND ME WAS ALERT AND WAS ALSO ABLE TO STOP BEFORE REAR ENDING MY CAR. THIS HAS HAPPENED SEVERAL TIMES AFTER WITH CARS MOVING EITHER INTO LEFT OR RIGHT TURN LANES OR MERGING OFF INTERSTATES ON THE EXIT RAMP. SUBARU HAS NO IDEA HOW TO FIX THIS ISSUE. THE DEALERSHIP HAS BEEN ABLE TO DUPLICATE THE SITUATION. THIS IS A VERY DANGEROUS OCCURRENCE OF THE EYE SIGHT SYSTEM THAT COULD CAUSE AN ACCIDENT. THERE IS NO MENTION OF THIS POSSIBILITY IN THE EYE SIGHT MANUAL. I DISABLE THE SYSTEM NOW TO PREVENT IT FROM HAPPENING TO ME, BUT OFTEN MY WIFE FORGETS. SUBARU NEEDS TO FIND A SOLUTION. I AM HOPING YOU CAN HELP. *TR

THE NAVIGATION SYSTEM OVERRIDES THE SAFETY BACKUP CAMERA WITH MESSAGES WHEN THE CAR IS IN REVERSE. THIS IS VERY DANGEROUS SINCE THE NAVIGATION SYSTEM CAN DISPLAY A MESSAGE ON THE SCREEN AND COMPLETELY OBSCURE THE BACKUP CAMERA DISPLAY WHILE BACKING UP. THIS HAPPENS EVERY TIME I START MY CAR AND BEGIN TO BACKUP. THE BACKUP CAMERA COMES ON WHEN I PUT THE CAR IN REVERSE BUT AS I'M BACKING UP, THE NAVIGATION SYSTEM DISPLAYS MESSAGES FROM MY BLUETOOTH PHONE CONNECTION AND I CAN'T SEE WHAT IS BEHIND ME VIA THE BACKUP CAMERA. NOTHING SHOULD OVERRIDE THE BACKUP CAMERA WHEN THE CAR IS IN REVERSE. *TR

2013 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO POOR QUALITY MADE TIE DOWNS IN CARGO AREA OF VEHICLE. *SMD THE CONSUMER STATED WHEN HE TOOK THE VEHICLE FOR ITS 7500 MILE SERVICE, HE SHOWED THE SERVICE REPRESENTATIVE THE BROKEN TIE DOWN. THE CONSUMER STATED IT BROKE, WHEN HE TIED HIS 50LB DOG TO IT. THE SERVICE REPRESENTATIVE STATED THEY WOULD NOT REPLACE IT, BECAUSE IT WAS NOT DESIGNED TO HANDLE THE TREMENDOUS STRESS OF A 50LB DOG. AFTER SOME DISCUSSION, THE CONSUMER SHOULD THE REPRESENTATIVE WHERE HE COULD EASILY BREAK THE TIE DOWN WITH HIS HAND. THE CONSUMER WAS INFORMED THE TIE DOWNS WERE ONLY DESIGNED TO HOLD A NET PUT OVER GROCERIES TO KEEP THEM FROM SLIDING, CERTAINLY NOT FOR ANYTHING OF SUBSTANTIAL WEIGHT OR STRESS.

THIS NEW VEHICLE HAS STEERING THAT TENDS TO WANDER FROM SIDE TO SIDE WHILE DRIVING ON VARIOUS TYPES OF ROADS. ON URBAN INTERSTATE TRAVEL IT IS NECESSARY TO BE VERY VIGILANT WHEN DRIVING IN THE LANES AS THE CAR WILL OFTEN HEAD FOR THE EDGE OF THE LANE WITHOUT WARNING. THIS TENDENCY IS BALANCED BETWEEN BOTH LEFT AND RIGHT, AND DOES NOT SEEM TO BE PREDICTABLE. TOOK THE VEHICLE TO THE DEALER AND THE HEAD MECHANIC DROVE THE CAR. THEY SPECIFIED THAT THE VEHICLE WAS TO MANUFACTURER'S SPECIFICATIONS. I FIND THAT THE ATTENTION THAT MUST BE PAID TO MAINTAIN THE VEHICLE WITHIN THE ROADWAY LANES IS TIRING AND FAR EXCEEDS ANY OTHER VEHICLE I HAVE DRIVEN. *TR

AFTER TWO MONTH OF USING A NEW CAR MODEL OUTBACK 2013 THE LEFT FRONT TIRE HAD EMPTIED AT THE PARKING LOT. AN INVISIBLE CUT WAS FOUND THAT IT WAS NECESSARY TO BOUGHT A NEW TIRE. A WEEKS LATER OF THIS EVENT THE BACK LEFT TIRE IS BEEN EMPTYING VERY FREQUENTLY SINCE. APPARENTLY THE ORIGINAL TIRES OF THE CAR HAS INVISIBLE DEFECTS THAT GET THE TIRE TO EMPTY WITH THE NORMAL ROAD USE. THIS CAR HAS A FREQUENTLY SIGNAL FOR VERIFICATION AND FILLING OF THE TIRES. *TR

OUR COMPLAINT IS THAT THIS 2013 OUTBACK SUBARU CONTINUES TO DRIFT. IT DOES NOT JUST DRIFT ONE WAY. YOU ARE CONSTANTLY CORRECTING TO KEEP IT IN THE CENTER OF THE ROAD. THE FIRST TIME WE COMPLAINED THEY DID AN ALIGNMENT. THAT DID NOT CORRECT THE PROBLEM. WE THEN ASK IF THEY CHECK THE TIRES. THEY CLAIMED THERE IS NO PROBLEM WITH THEIRS BUT THEY LOWERED THE AIR PRESSURE AND THAT MADE IT WORSE. TOOK IT BACK TO THE DEALER AND HAD THEM INCREASE THE AIR PRESSURE. THE SERVICE MANAGER KEEPS TELLING US THERE IS NO MECHANICAL ISSUES. YOU CANNOT RELAX DRIVING THIS CAR. I HOPE I NEVER HAVE TO DRIVE IT IN A SNOW STORM BECAUSE OF THE LACK OF THE STEERING CONTROL. *TR

WHEN I MAKE A HARD RIGHT TURN, SUCH AS PULLING OUT INTO THE NEAR LANE OR PARKING, MY FRONT PASSENGER TIRE COMES IN CONTACT WITH MY FENDER WELL - SPECIFICALLY THE BODY MOLDING AND VIOLENTLY. WHEN MEASURING MY HUB (CENTER) TO HUB (CENTER), THE PASSENGER SIDE OF THE CAR IS A FULL .5 INCH CLOSER THAN THE DRIVER SIDE. YOU CAN ALSO MEASURE THE DISTANCE BETWEEN THE FRONT TIRE TO FENDER WELL AND SEE THAT THE PASSENGER SIDE IS CLOSER TO THE BACK OF THE FENDER WELL THAN THE DRIVER SIDE. I NOTIFIED WEST HOUSTON SUBARU IN LATE DEC. 2012 OF THE PROBLEM SO THEY CHECKED THE ALIGNMENT & MEASURED THE AFOREMENTIONED HUB/TIRE/FENDER DISTANCES. THEY ACKNOWLEDGED A DISCREPANCY BETWEEN THE DRIVER AND PASSENGER SIDE; SAID THEY WOULD CONTACT SUBARU OF AMERICA (SOA) AND FOLLOW UP... UNFORTUNATELY I HAD TO CONTACT THEM BACK... THEN IT WAS SUGGESTED I CONTACT SOA MYSELF SO I DID ON JANUARY 8, 2013. AT THIS TIME SOA NOR THE DEALERSHIP IS WILLING TO ADDRESS MY PROBLEM HOWEVER MANY PEOPLE IN THE WWW.SUBARUOUTBACK.ORG FORUM ARE DESCRIBING THE EXACT SAME PROBLEM. [XXX] FROM SOA HAS TOLD ME THEY ARE WAITING FOR SOMETHING BUT IT IS NOT CLEAR... IN THE MEANTIME I CONTINUE TO DRIVE MY 3 YEAR OLD SON AND WIFE IN A CAR WHOSE TIRE IMPACTS THE BODY OF THE CAR!! THIS IS UNACCEPTABLE!! PLEASE HELP ME! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). 8TR

MADE A TURN AND WAS HALFWAY DOWN THE BLOCK GOING APPROXIMATELY 15 MPH WHEN THE ENGINE SUDDENLY SHUT OFF. THE INSTRUMENT GAUGE LIT UP WITH ALL SORTS OF ANNUNCIATORS. I WAS ABLE TO PULL OVER TO A SAFE LOCATION AND PARK. THE FOLLOWING ANNUNCIATORS WERE FLASHING; AT OIL TEMP, CRUISE CONTROL INDICATOR, AND THE BRAKE LIGHT. THE FOLLOWING ANNUNCIATORS WERE LIT SOLID; CHECK ENGINE WARNING LIGHT /MALFUNCTION INDICATOR LIGHT AND THE VEHICLE DYNAMICS CONTROL WARNING LIGHT. TURNED OFF VEHICLE. WAITED. TURNED ENGINE ON AND THE ANNUNCIATORS WERE STILL PRESENT AND THE INSTRUMENT GAUGE REMAINED UNCHANGED. *TR

DRIVING 55-60 MPH CAR CONTINUALLY "DRIFTED" OFF OF CENTER WHEN DRIVING, MOST NOTICEABLE ON A STRAIGHT STRETCH OF ROAD. CONSTANT CORRECTION AND RECORRECTION NEEDED TO KEEP VEHICLE IN ITS OWN DRIVING LANE. DEALER INSPECTED VEHICLE AND CLAIMED THERE ARE NO MECHANICAL ISSUES HOWEVER MANY ONLINE COMPLAINTS EXIST ABOUT THIS PROBLEM. I TOOK A BIG LOSS BUT I IMMEDIATELY TRADED THIS BRAND NEW CAR IN - I WAS TERRIFIED TO DRIVE IT AND CONSIDER THIS LACK OF STEERING CONTROL WILL GET SOMEONE KILLED. *TR

I BOUGHT A SUBARU OUTBACK 2.5 LIMITED ON 9/29/12. THERE HAS BEEN INTERMITTENT CLICKING NOISES DURING ACCELERATION AND WHEN TAKING FOOT OFF THE GAS PEDAL, USUALLY WHEN NEAR OR ABOVE 38 MILES PER HOUR. THE CLICKING NOISES RANGE FOR LOW TO LOUD. MY CAR HAS NOW BEEN IN THE DEALER FOR OVER 1 WEEK. THE FIRST TIME I TOOK IT IN THEY SAID IT WAS DUE TO A LOOSE PANEL BEHIND THE GLOVE COMPARTMENT AND THEY "SCREWED" IT IN PLACE. THE SAME NOISE CONTINUED TO OCCUR WITHOUT IMPROVEMENT. I THEN WENT ON RIDE WITH THE SERVICE CLERK AND HE THOUGHT HE HEARD IT WHEN HE WAS DRIVING BUT NOT WHEN HE WAS A PASSENGER. THEN I LEFT THE CAR WITH THE DEALERSHIP SERVICE AND THE SERVICE MANAGER DROVE IT TODAY AND DENIES HE HEARS ANY ABNORMAL NOISES. EVEN BEFORE THE SERVICE MANAGER DROVE THE CAR, HE SAID HE SPOKE TO THEIR CORPORATE TECHNICIAN AND WAS TOLD IT WAS LIKELY JUST A NORMAL CVT NOISE, ESSENTIALLY DISMISSING MY CONCERN. SO I WASN'T SURPRISED WHEN HE DENIED HEARING IT. NOW THE GENERAL MANAGER IS TAKING MY CAR HOME FOR A TEST DRIVE TODAY. I AM GOING TO RECORD THE NOISE FOR THEM AND THEIR CORPORATE AND AN ATTORNEY IF THEY STILL DENY HEARING IT. *TR