CAR TRANSMISSION SHUDDERS ON DECELERATION; OCCASIONALLY KILLING THE ENGINE ALTOGETHER. FEELS LIKE CLUTCHING MECHANISM WITHIN THE AUTOMATIC TRANSMISSION IS NOT FUNCTIONING PROPERLY. DEALER PRESCRIBED A NEW TRANSMISSION. SUBSEQUENTLY I RESEARCHED MULTIPLE INSTANCES OF SIMILAR SITUATION/SYMPTOMS IN SAME MODEL YEAR, BUT MY VIN WAS EXCLUDED FROM THE NHTSA SAFETY RECALL TSB NO. 16-101-16. THIS SITUATION IS TOO COINCIDENTAL; THE RECALL NEEDS TO BE EXPANDED.
2011 Subaru Outback complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
LOW BEAM HEADLAMPS BURN OUT VERY QUICKLY - WITHIN 3-6 MONTHS, REPEATEDLY. ALSO, THE LOW BEAM HEADLIGHTS ONLY COME ON AFTER DARK. AS DAY-TIME RUNNING LIGHTS THEY FAIL TO COME ON. THIS OCCURS AT ALL TIMES REGARDLESS OF SPEED, TEMP, OR DRIVING CONDITIONS.
CAR STALLS AT HARD STOPS AND SHUDDERS ON HIGHWAY AT SPEEDS 45-55
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/19/17*LJ
2011 SUBARU OUTBACK WORN TORQUE CONVERTER THRUST WASHER TECH SERVICES BULLETIN #16-90-13R. ENGINE SHUDDERS AND STALLS ON QUICK STOPS LIKE AT STOP LIGHT OR AT STOP AT TOP OF AN INCLINE LIKE EXITING A PARKING GARAGE. ISSUE WAS DIAGNOSED AT MY AUTHORIZED SUBARU SERVICES DEPT YESTERDAY THAT IT WAS TORQUE CONVERTER AND I'D BE RESPONSIBLE FOR REPAIR COST. SERVICE TECH AND SERVICE DEPT MANAGER CONFIRMED THAT THEY DID AGREE WITH MY INPUT WHEN PRESENTING THE CAR. I WAS THE ONE WHO DIAGNOSED THE PROBLEM -- WHICH THEY CONFIRMED. BULLETIN STATES THE AVAILABILITY OF A COUNTERMEASURE TORQUE CONVERTER ASSEMBLY THRUST WASHER CHANGED FROM SOLID BRUSHING TYPE TO NEEDLE BEARING TYPE. I HAVE READ EXTENSIVE COMPLAINTS FROM OTHER OWNERS EXPERIENCING THIS PROBLEM. THIS IS A VERY SERIOUS ISSUE THAT IF NOT RESOLVED CAN RESULT IN INJURY OR DEATH. I WAS ALMOST IN AN ACCIDENT BECAUSE OF THIS DEFECT LAST WEEK. SUBARU ACKNOWLEDGES THE DEFECT...BUT HAS DONE NOTHING ABOUT IT. THIS NEEDS TO BE A SAFETY RECALL BEFORE SOMEONE GETS KILLED!!! IN SOME CASES THIS DEFECT HAS CAUSED A FIRE IN THE ENGINE. CONSUMERS HAVE DOCUMENTED THIS SERIOUS DEFECT ON NHTSA, CAR TALK, CARS.COM. SUBARU NEEDS TO RECALL THESE VEHICLES!!!!
I RECEIVED NOTIFICATION FROM SUBARU TODAY THAT PARTS ARE NOW AVAILABLE TO REMEDY THIS AIR BAG DEFECT. WHEN I CALLED MY DEALER, I WAS TOLD THAT SUBARU WILL ONLY SHIP A FEW PARTS AT A TIME. THERE ARE 18 ON THEIR WAITING LIST FOR THESE PARTS. SOME HAVE BEEN WAITING 6 MONTHS. WHY DOESN'T SUBARU SHIP THE PARTS NEEDED TO MAKE NEEDED REPAIRS? THE NOTICE FROM SUBARU SAYS NOT TO ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT UNTIL THIS REPAIR IS PERFORMED.
I HAVE REPLACED MY LOW BEAM HEADLIGHTS ON THIS CAR 3 TIMES SINCE I PURCHASED IT AND BOTH LOW BEAM HEADLIGHTS GO TWO WEEKS AGO. SO NOW IT WILL BE 5 TIMES. I HAVE HAD THE CAR TWO YEARS. WHY AM I REPLACING HEADLIGHTS SO FREQUENTLY. I HAD THIS PROBLEM WITH MY CAR PRIOR TO THIS ONE, HONDA CIVIC 2002. I ALWAY HAD AN EXTRA BULB IN THE GLOVE COMPARTMENT SO I WOULD NOT GET A TICKET IF STOPPED. I REPLACED IT OVER 8 TIMES FROM 2002 TO 2015. I AM WONDERING IF THE MANUFACTURER IS THE SAME. I SHOULD NOT HAVE TO REPLACE HEADLIGHTS SO OFTEN. PLUS, I CANNOT CHANGE MYSELF ON THIS CAR SO I HAVE TO PAY THE DEALER TO REPLACE. I CANNOT AFFORD THIS IN THIS ECONOMY.
MULTIPLE TRANSMISSION SOLENOIDS HAVE FAILED AND THE TRANSMISSION VALVE BODY NEEDS TO BE REPLACED ON THIS VEHICLE WITH A CVT TRANSMISSION WITH 80,000 MILES.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS) FOR THE FRONT PASSENGER SIDE AIR BAG INFLATOR THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.UPDATED 05/09/17*LJ UPDATED 10/18/2017*JS
I HAVE A PROBLEM WITH THE LOW BEAM HEADLIGHTS, SUBARU IS AWARE AND HAS WARRANTED FOR 10 YEARS TO REPLACE THEM. WELL THIS HAPPENS ABOUT EVERY 2 MONTHS AND DIDN'T START TILL I HAD THE CAR FOR 5 YEARS. THE WARRANTY STARTS FROM THE TIME YOU BOUGHT THE CAR WHICH IS 2011, SO I HAVE LOST 5 YEARS. I BOUGHT THIS CAR BRAND NEW OFF THE LOT. SO AFTER ABOUT THE 6TH TIME IN A 8- TO 1 YEAR PERIOD, I ASKED SUBARU, WHY ARE YOU PUTTING A BAND AID ON THIS PROBLEM AND NOT FIXING THE ISSUE. THE SERVICE MANAGER @ SOUTH BLVD SUBARU IN CHARLOTTE NC STATED THAT IT'S A LOT CHEAPER FOR THEM TO CHANGE THE LIGHTS THAN TO FIX THE PROBLEM, THAT IS NOT MY PROBLEM. I BUY CARS AND I DRIVE THEM TILL THE WHEELS FALL OFF, SO IT IS AN INCONVENIENCE FOR ME TO HAVE TO GO THERE ABOUT EVERY 2 MONTHS AND HAVE THIS HEADLIGHT REPLACED. AND MY 6 YEARS ARE ALREADY GONE FOR THE WARRANTY SINCE I DIDN'T START HAVING PROBLEMS TILL NOW. SO IN 2021 I HAVE TO START BUYING THE HEADLIGHTS, WHICH ARE NOT CHEAP OR IF I GO TO SELL THE CAR I HAVE TO TELL THE PERSON, BY THE WAY, THE HEADLIGHTS NEED TO BE REPLACED, THAT LOWERS THE VALUE OF MY CAR. IT IS NOT RIGHT THAT THEY KNOW THERE ARE ISSUES AND WILL NOT FIX IT. THIS SHOULD BE RECALL AND ALL THESE CARS NEED TO BE FIXED AND NOT HANDLED THIS WAY. I WILL NEVER BUY ANOTHER ONE FOR THIS REASON.
WHILE ACCELERATING UPHILL ON A ROAD, MANY OF MY DASH LIGHTS FLASHED, INCLUDING "CHECK ENGINE", "AT OIL TEMP", "BRAKE". MY CAR LOST ITS PEP. MY CRUISE STOPPED WORKING. I COULDN'T USE MY DOWN/UPSHIFTING PADDLES AND I LIVE IN AN ICY/SNOWY CLIMATE WHICH RESULTED IN A SIGNIFICANT DECLINE IN MY CAR WHICH IS NORMALLY HIGHLY-RANKED IN SAFETY SURVEYS. I HAD TO REPLACE MY TORQUE CONVERTER AND MY VALVE BODY FOR >$3,0000. ADDITIONALLY, MY GAS MILEAGE DECREASED BY AT LEAST 6 MPG.
EXTERIOR LIGHTS BURNING OUT FAR TOO FREQUENTLY.
WHEN COMING TO A COMPLETE STOP, VEHICLE WILL RUN ROUGH AND/OR STALL JUST BEFORE COMING TO A COMPLETE STOP. THIS IS WELL DOCUMENTED ON SUBARU WEB FORUMS. SUBARU NEEDS TO CREAT A RECALL. PER SUBARU DEALER DIAGNOSTIC IT IS A BAD TORQUE CONVERTER, PER BULLETIN # 16-90-13R.
MY CAR STALLS OCCASIONALLY WHEN I COME TO A FULL STOP. THIS ISSUE HAS BEEN EVIDENT SINCE ABOUT 80,000 MILES. THE DEALERSHIP REVILED IT WAS DUE TO A FAULTY TORQUE CONVERTER. I FOUND THE INFORMATION BELOW ON LINE AND SEEMS TO RESONATE. VEHICLE STALLS AFTER SUDDEN STOP REQUIRING IT TO BE RESTARTED. I WAS TOLD BY SUBARU SALES THERE IS A TSB # 16-90-13 R (1/6/14 ISSUED). THIS RELATES TO THE TRANSMISSION ( CVT) LOOKING UP AFTER A SUDDEN STOP DUE TO A THRUST WASHER INSIDE THE TORQUE CONVERTER.
HEAD LIGHT LOW BEAMS CONTINUE TO BURNOUT, HAVE HAD FOR 3 YEARS. HAVE HAD TO REPLACE 3 LOW BEAM HEADLIGHTS IN PAST YEAR
THE CAR SHUDDERS AND DIES WHILE IN THE PROCESS OF COMING TO A HARD STOP. YOU HAVE TO PUT THE CAR IN NEUTRAL OR PARK TO START IT AGAIN. THIS HAS HAPPENED MULTIPLE TIMES, ONCE IN AN INTERSECTION. VERY DANGEROUS! THERE IS A TSB (16-90-13R) OUT ON THIS PROBLEM (FAILED THRUST WASHER). THIS SHOULD BE A RECALL! SUBARU WANTS OVER $1800 TO REPLACE THE FAILED PART. MY CAR HAS 93,000 MILES ON IT. SEEMS TO BE HAPPENING ON OUTBACKS STARTING AROUND 80,000 MILES. ...UPDATED 04/27/17 *BF
MY COMPLAINT IS THAT THE CAR STALLS WHEN YOU STOP QUICK. IT ACTS LIKE YOU ARE STOPING AND NOT STEPPING ON THE CLUTCH. BUT THE TRANSMISSION IS A CVT. IT STARTED IN DECEMBER 2016. 102K MILES. DEALER IS SAYING I NEED A NEW TORQUE CONVERTER.
TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 35 MPH, THE ABS, BRAKES, TRACTION CONTROL, CHECK ENGINE, AND CRUISE CONTROL INDICATORS REMAINED ILLUMINATED. THE CONTACT DROVE HOME AND CONTACTED AN INDEPENDENT MECHANIC WHO PERFORMED A FUNCTION TEST OF THE ABS PUMP/MODULE AND WAS ABLE TO CLEAR ALL THE CODES. THE FAILURE RECURRED AFTER ONE YEAR. THE CONTACT CALLED THE INDEPENDENT MECHANIC AND WAS ADVISED TO BRING THE VEHICLE BACK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 61,986.
I HAVE 103.5K MILES AND MY MASTER CYLINDER IS GOING OUT. I WAS TOLD THE 2012 OUTBACK HAD ISSUES ALSO. WHILE DRIVING THE BRAKE PEDAL WENT ALMOST TO THE FLOOR.
TORQUE CONVERTER JUDDER. RECOMMENDED TORQUE CONVERTER REPLACEMENT AFTER THE BACK UP DUTY SOLENOID MALFUNCTION. CAR WAS TOWED TO DEALER AFTER THE AT OIL TEMP LIGHT AS FLASHING WHILE DRIVING. DEALER SAID TO NOT DRIVE IT AND HAVE IT TOWED. CODE P2764 WAS RETRIEVED AND SOLENOID WAS REPLACED. AFTER TEST DRIVING DURING THE INSPECTION, TECHNICIAN FELT SHUTTERING AT 40MPH AND RECOMMENDED REPLACING CONSISTENT WITH TSB 16-90-13R. *TR
TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO THE REVERSE POSITION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. ...UPDATED 03/08/17 *BF *CN
MY HEADLIGHTS HAVE GONE OUT 6 TIMES! THE LAST TIME I SWITCHED TO AN LED SYSTEM AND NOW IT HAS BLOWN MY RF HEADLIGHT IN 6 MONTHS! LED IT SUPPOSED TO LAST LONGER! I DEFINITELY HAVE SOME KIND OF ELECTRICAL ISSUE!
TL* THE CONTACT OWNED A 2011 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND SMOKE APPEARED UNDERNEATH THE HOOD. THE CONTACT QUICKLY EXITED THE VEHICLE. WITHIN A COUPLE OF MINUTES, THE VEHICLE BECAME ENGULFED IN FLAMES AND WAS DESTROYED. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
AT 72,000 MILES, THE 3.6 LITRE ENGINE HAS BEGUN TO PUSH OIL OUT OF THE ENGINE. MY MECHANIC SAID IT IS A KNOWN FACT THAT THEIR ENGINES DO THIS. I SEE WHERE NEWER MODEL OWNERS WON A CLASS ACTION LAWSUIT AGAINST SUBARU WHO KNEW THEIR ENGINES ARE FAULTY AND PUSH OR BURN OIL. I BELIEVE MORE MODEL YEARS SHOULD BE COVERED IN A COMPLAINT. AT 72,000 MILES, THE ENGINE IS BARELY BROKEN IN. DECEMBER.
CAR IS STALLING WHEN IN MOTION, AND COMING TO A STOP WITHOUT STEADY BRAKE PRESSURE. IT SHUTTERS THEN STALLS. IT HAS HAPPENED AT LEAST 6 TIMES SINCE FALL 2016. "NHTSA ID NUMBER: 10080367- AVAILABILITY OF COUNTERMEASURE TORQUE CONVERTER ASSEMBLY" -DOESN'T SOLVE PROBLEM FOR CONSUMERS. LACK OF RECALL/ACTION ON A 2011 MODEL IS ALARMING! DOES THIS MALFUNCTION NEED TO HARM/KILL VICTIMS BEFORE ACTION IS TAKEN?
THE LOW BEAM HEADLIGHTS BURN OUT EVER 8-10 MONTHS. NO MATTER WHAT TYPE OF BULB USED, THE LOW BEAM BULB OVERHEATS AND BURNS ITSELF OUT FASTER THAN ANY OTHER CAR.
TAKATA RECALL HAVE HAD TWO VERBAL DISCUSSIONS ABOUT REPLACEMENT PARTS AND ONE EMAIL INQUIRY, BUT NO REPLY OR RESPONSE FROM MY LOCAL DEALERSHIP SOUTH BLVD SUBARU CHARLOTTE NC AFTER CONVERSATION WITH A SALESMAN I SUSPECT "UNSOLD" VEHICLES ON THEIR LOT ARE RECEIVING REPLACEMENT PARTS BEFORE CUSTOMER VEHICLES. *TR
THE HEADLIGHT BULBS ON MY 2011 SUBARU OUTBACK "BURNOUT" EVERY 4-5 MONTHS. I ADDRESSED THE ISSUE WITH THE ORIGINAL DEALER WHERE THE VEHICLE WAS PURCHASED, TO NO SATISFACTORY END. THEY BASICALLY SAID THERE WAS NOTHING THEY COULD DO OTHER THAN REPLACE THE BULBS. SINCE THE FIRST INSTANCE I HAVE PERSONALLY REPLACED THE BULBS A MINIMUM OF A DOZEN TIMES. THE LATEST BURNOUT OCCURRED THIS WEEKEND WHILE DRIVING IN A SNOWSTORM.THE ORIGINAL DEALER IS NO LONGER IN BUSINESS SO I TOOK IT TO A DIFFERENT DEALER. THEY EXPLAINED THAT THERE IS NOW A "WARRANTY EXTENSION" IN PLACE TO REPLACE THE BULBS FOR A TEN YEAR PERIOD FROM THE DATE OF PURCHASE. WHEN I QUESTIONED WHAT THEY WERE GOING TO DO TO CORRECT THE OBVIOUS ELECTRICAL PROBLEM, THE SERVICE WRITER STATED "THERE IS NOTHING THAT CAN BE DONE OTHER THAN REPLACING THE BULB". A SUBSEQUENT CALL TO SUBARU OF AMERICA PRODUCED NOTHING MORE THAN A "SIR, WE HAVE EXTENDED THE WARRANTY FOR UP TO TEN YEARS TO REPLACE THE BULBS" WHEN I REPEATEDLY QUESTIONED WHAT WAS BEING DONE TO FIX THE PROBLEM. I SEARCHED THE INTERNET AND DISCOVERED THIS IS A KNOWN ISSUE THAT SUBARU IS DOING ABSOLUTELY NOTHING TO RECTIFY. THEY ARE BAND AIDING THE PROBLEM WITH THE "EXTENDED WARRANTY". THIS IS A MAJOR SAFETY ISSUE WHEN HEADLIGHT BULBS JUST "BURNOUT", ALMOST ALWAYS AT THE WORST POSSIBLE TIME. IS IT GOING TO TAKE MY VEHICLE BURNING TO THE GROUND DUE TO AN ELECTRICAL SHORT, VOLTAGE SURGE OR WHATEVER ELSE IS CAUSING THE BURNOUTS, OR WORSE YET A SUBARU OWNER BEING INVOLVED IN A
VEHICLE STALLS AFTER SUDDEN STOP REQUIRING IT TO BE RESTARTED . I WAS TOLD BY SUBARU SALES THERE IS A TSB # 16-90-13 R (1/6/14 ISSUED). THIS RELATES TO THE TRANSMISSION ( CVT) LOOKING UP AFTER A SUDDEN STOP DUE TO A THRUST WASHER INSIDE THE TORQUE CONVERTER. THIS IS A DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED IMMEDIATELY WITH A FULL RECALL.
TORQUE CONVERTER ASSEMBLY. CAR IS STALLING WHEN COMING TO A STOP AT A STOP SIGN, OR AT STOP LIGHT OR EVEN WHEN GOING TO A STOP THROUGH A WORK ZONE. IT SHUTTERS THEN STALLS. FEELS LIKE A MANUAL TRANSMISSION WHEN A CLUTCH IS NOT FULLY PRESSED. IT HAS HAPPENED 5 TIMES SINCE THE END OF NOVEMBER 2016
TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ON THE FIRST ATTEMPT. THE DEALER DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
I OWN A 2011 SUBARU OUTBACK WITH 93,000 MILES. THE CAR STALLED OUT AT RED LIGHTS IN THE CITY. ALSO, IT STALLED WHEN I WAS ON A HILL AND CAME TO A STOP. I WAS FORTUNATE TO RESTART ENGINE AND GET OUT OF THE WAY OF TRAFFIC. I TOOK IT TO THE DEALER AND THEY SAID I NEEDED A TORQUE CONVERTER COSTING $1,200. AFTER READING THE MANY COMPLAINTS FROM OTHER OWNERS IT IS A DANGEROUS SITUATION. WHY HASN'T SUBARU RECALLED THE TORQUE CONVERTERS?
THE VEHICLE WILL STALL OUT WHEN THE BRAKES ARE PRESSED ABRUPTLY AND THE SPEED SUDDENLY DECREASES. THIS IS EXTREMELY UNSAFE. ESPECIALLY FOR MY PREGNANT WIFE TO BE DRIVING. WE BOUGHT A SUBARU BECAUSE WE THOUGHT THEY WERE BUILT RIGHT AND SAFE. WE WERE WRONG. *TR
VEHICLE STALLED WHEN APPROACHING A STOP. THIS HAPPENED TWICE. THIS IS AN AUTOMATIC AND SHOULD NOT BE HAPPENING. I HAD TO PUT THE CAR IN TO NEUTRAL/PARK AND RESTART IT AT AN INTERSECTION WHERE THERE'S A FIREHOUSE. I'VE BEEN TOLD THE TORQUE CONVERTER NEEDS TO BE REPLACED AND THERE IS ALREADY A TSB ON THE BAD DESIGN OF THIS PART AND THAT IT NEEDS TO BE REPLACED. AT THIS POINT, I BELIEVE IT SHOULD BE RECALLED AS IT'S HAPPENING MORE OFTEN THAN NOT TO THIS PARTICULAR TRANSMISSION. THIS IS VERY DANGEROUS.
REPEATED PREMATURE FAILURE OF HEADLIGHTS, MARKER LIGHTS, BRAKE LIGHTS. I'M AWARE OF THE RECALL REPLACING THE HEADLIGHTS BUT THAT IS NOT FIXING THE PROBLEM.
TAKATA AIR BAG RECALL WE WERE NOTIFIED OF A RECALL FOR OUR CAR ABOUT 6 MONTHS AGO. THE DEALERSHIP INFORMED US OF THE LACK OF AVAILABLE PARTS. WE WERE INSTRUCTED NOT TO USE THE PASSENGER SEAT, ESSENTIALLY RENDERING OUR VEHICLE UNUSABLE FOR 4 TO 5 PASSENGERS FOR THE PAST 6 MONTHS, NOR COULD THE VEHICLE BE SOLD IF WE HAD DESIRED. TAKATA COMPANY IS UNABLE TO COMPLY WITH THE CORRECTION IN A REASONABLE PERIOD OF TIME. NO TEMPORARY SOLUTION HAS BEEN OFFERED. TAKATA IS RESPONSIBLE TO SUPPLY THE VICTIMS WITH COSTS FOR RENTALS. BUY BACK THE VEHICLE OR SETTLE ON A REASONABLE FIGURE FOR THE INCONVENIENCE. THEY ARE A FOR PROFIT COMPANY AND ARE AT RISK FOR THE COST OF DOING BUSINESS.
STALLING WHEN COMES TO A STOP. TORQUE CONVERTER IS BAD
ENGINE RANDOMLY STALLS WHEN COMING TO A COMPLETE STOP. WE ARE ALWAYS CONCERNED ABOUT THE SAFETY OF OUR CHILDREN WHEN THIS HAPPENS IN HIGH TRAFFIC AREAS/TIMES. OUR SUBARU SERVICE ADVISOR HAS ACKNOWLEDGED THAT IT IS DUE TO A POOR DESIGN ISSUE "TSB 16-90-13R" WHICH REQUIRES THE REPLACEMENT OF THE TORQUE CONVERTER.
TAKATA RECALL I AM CONCERNED ABOUT THE AIRBAG RECALL. OUR SUBARU OUTBACK IS OUR ONLY VEHICLE, AND IT IS OUR FAMILY VEHICLE. MY PREGNANT WIFE IS DUE WITH OUR SECOND CHILD AND HAS BEEN SITTING IN THE BACK SEAT. HOWEVER, THAT CHILD COULD COME ANY TIME. SHE IS A HIGH RISK PREGNANCY WITH A HISTORY OF PREMATURE BIRTH. AT 33 WEEKS, THIS IS THE FARTHEST SHE'S EVER COME ALONG IN A PREGNANCY. IF THIS BABY COMES, THEN IT MEANS SOMEONE IN OUR FAMILY WILL NOT BE ABLE TO SIT IN OUR CAR IF WE ALL GO OUT TOGETHER. THE AIRBAG RECALL FIX IS URGENT FOR US. WE CAN'T REALLY WAIT MUCH LONGER, UNLESS SUBARU WANTS TO RENT A LARGER VEHICLE FOR US UNTIL THE REPAIR CAN BE MADE. IS THERE ANYTHING THAT CAN BE DONE SO WE CAN HAVE OUR SUBARU BACK TO IT'S ORIGINAL INTENT AS A FAMILY VEHICLE ASAP?
TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V694000 (VISIBILITY) AND 16V358000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V694000 (VISIBILITY); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PARTS DISTRIBUTION DISCONNECT.
BEGAN NOTICING VEHICLE SHUDDERING AND QUITTING OR ALMOST QUITTING WHEN COMING TO A STOP. HAS CONTINUED TO DO THIS FOR MONTHS NOW AND SEEMS TO BE GETTING WORSE. TOOK IT TO DEALER AND IT WAS DIAGNOSED AT TORQUE CONVERTER STICKING AFTER SEVERAL TESTS. REFERENCED TO SUBARU TSB NO. 16-101-16. DANGEROUS DESIGN FLAW AS IT CAN LEAVE YOU WITHOUT POWER AFTER COMING TO AN ABRUPT STOP SUCH AS BRAKING TO AVOID HITTING A STOPPED VEHICLE LEAVING YOU UNABLE TO MOVE AWAY FROM OTHER CARS WITHOUT RESTARTING VEHICLE. MY VEHICLE IS IN EXCELLENT CONDITION ASIDE FROM THIS ISSUE BUT IS OUT OF POWERTRAIN WARRANTY AND THE COST TO REPAIR ARE PROHIBITIVE. REQUEST TO ISSUE RECALL FOR SAFETY ISSUES PRIMARILY AND TO NOT ULTIMATELY CAUSE DAMAGE TO TRANSMISSION IN THE LONG TERM.
STALLS WHEN STOPPING OR IDLING. STOPS IN INTERSECTIONS AND COMING TO STOPS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/04/17*LJ UPDATED 01/17/17.*JB
SUBARU HAS A KNOWN TECHNICAL SERVICE BULLETIN 16-90-13R THAT IDENTIFIES AN ISSUE THE THE TORQUE CONVERTER THAT IS CAUSING SUBARU VEHICLES TO STALL WHEN BREAKING. THIS IS A SAFETY ISSUE THAT MUST BE FIXED IN ORDER TO AVOID ACCIDENTS WHILE DRIVING. DESPITE BEING A KNOWN SAFETY ISSUE, SUBARU HAS NOT ISSUED A RECALL. RATHER SUBARU OWNERS ARE LEFT TO PAY THE $1500 COST OF CORRECTING THE TORQUE CONVERTER ISSUE. MY 2011 SUBARU OUTBACK IS STALLING OUT WHEN BRAKING AT INTERSECTIONS AND PAR.
ENGINE STALLED AT LOW RPMS. SIMILAR TO MANUAL TRANSMISSION WITHOUT ENGAGING CLUTCH. OCCURRED WHEN APPROACHING STOP AT INTERSECTIONS OR SLOWING FOR HEAVY TRAFFIC.
LOW BEAMS JUST BURNT OUT USING AUTO SETTING, THIS HAPPENED WHILE THE CAR WAS PARKED OVERNIGHT!!
ONGOING FAILURE OF BOTH PASSENGER AND DRIVER SIDE HEADLAMPS. SAME COMPLAINT THAT OTHERS HAVE DOCUMENTED THAT THIS IS AN ONGOING ISSUE AND THE HEADLAMPS ARE DIFFICULT TO REPLACE. SERIOUS SAFETY HAZARD AND CAN ALSO LEAD TO TRAFFIC VIOLATIONS. SUBARU NEEDS TO PROVIDE A FIX, NOT JUST A ONE-TIME REIMBURSEMENT OF REPLACEMENT HEADLAMPS.
VEHICLE UNEXPECTEDLY STALLS WHEN COMING TO RAPID STOP SUCH AS AT A TRAFFIC LIGHT RESULTING IN A HAZARDOUS SITUATION.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Subaru Outback → · Every Outback year → · How the figures are calculated →