CAR STALLS WHEN COMING TO A STOP. THIS STALLING IS GETTING MORE FREQUENT AT BOTH INTERSECTIONS AND AT TRAFFIC LIGHTS(BOTH CITY STREETS AND DRIVING ON HIGHWAYS WITH TRAFFIC LIGHTS) AND IS MORE PRONOUNCED WHEN COMING TO A HARD STOP. THIS IS BECOMING A DANGEROUS SAFETY HAZARD AND SHOULD BE RECALLED FOR CORRECTION. THIS STARTED OCCURRING IN MY ARE IN SEPT 2017 AND HAS NOW TO THE POINT I CAN NOT DRIVE THE CAR SAFELY. I HAVE BROUGHT THE SUBARU OUTBACK TO THE DEALER FOR A REPAIR UNDER THE SUBARU TSB 06-107-17 AND THEY ARE TELLING ME IT IS NOT ELIGIBLE UNDER THE EXTENDED WARRANTY AND THE REPAIR IN APPROX $2000.00
2011 Subaru Outback complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
CAR IS STARTING TO STALL WHEN STOPPING FROM A HIGHER SPEED 45-50MPH AT TRAFFIC LIGHTS ON HIGHWAYS.
CAR STALLS WHEN YOU COME TO A STOP. DOES NOT HAPPEN IF YOU STOP SLOWLY. HAS HAPPENED SEVERAL TIMES.
MY VEHICLE SHUTTERS AND DIES WHEN STOPPING AT INTERSECTIONS. TOOK TO LOCAL DEALERSHIP FOR DIAGNOSTIC SERVICE . TOLD ME THEY COULD NOT DUPLICATE ISSUE. SAID THEY COULD NOT FIX UNLESS THEY COULD KEEP MY VEHICLE AND RECREATE THE ISSUE. I WORK FULL TIME AND CANNOT LEAVE MY VEHICLE WITH THEM. I WAS NOT OFFERED A LOANER VEHICLE WHILE THEY TRIED TO TROUBLESHOOT MY VEHICLE ISSUE. MY CAR IS COMING UP ON 100,000 MILES. THIS IS A KNOWN ISSUE THAT SUBARU DOES NOT SEEM TO WANT TO FIX . THIS IS A SAFETY ISSUE. PLEASE ISSUE A RECALL BEFORE SOMEONE GETS HURT.
WHILE DRIVING HOME FROM WORK 11-09-2017 AT AROUND 6:30 PM BOTH MY HEADLIGHTS WENT OUT. I COULD NOT SEE THE ROAD AND I DROVE OFF THE SIDE OF THE ROAD AND SLAMMED MY BRAKES ON. I PUT THE CAR IN PARK AND GOT OUT AND LOOKED AT MY HEADLIGHTS. THEY WERE BOTH OUT. THE HIGH BEAMS DID WORK. I HAD TO KEEP HIGH BEAMS ON SO I COULD MAKE IT HOME.
CAR STALLED OUT WHEN I CAME TO AN ABRUPT STOP ON THE HIGHWAY DURING HEAVY TRAFFIC. IT SPUTTERED AND THEN THE CAR SHUT OFF. HAD TO BE PUT IN PARK AND RESTART CAR.
CAR STALLED OUT WHEN I CAME TO AN ABRUPT STOP. CAR HAD TO BE PUT IN PARK TO RESTART CAR. WAS TRAVELING ON THE HIGHWAY WHEN THIS HAPPENED
THE SUBARU OUTBACK FRONT HALOGEN HEAD LAMP BULBS KEEP GOING OUT. HAVE HAD TO REPLACE BOTH SIDES WITHIN THE LAST 8 MONTHS. NOW FRONT LEFT LAMP IS OUT AGAIN AND NEEDS REPLACEMENT.
2011 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE RECALL EXCEEDED A REASONABLE AMOUNT OF TIME. UPDATED 10/23/2017*JS
FOR THE LAST FEW WEEKS, CAR HAS DROPPED RPMS AT HARD STOPS. IT WOULD JERK LIKE COMING TO A FULL STOP IN A MANUAL TRANSMISSION CAR WITHOUT PRESSING THE CLUTCH. MY CAR IS AN AUTOMATIC WITH A CVT. THEN IT STARTED JUST STALLING OUT AT HARD STOPS OR TURNS WITH SIGNIFICANT DECREASED SPEED. THAT IS NOT SAFE. IT HAS BEEN VERY SCARY. MY MECHANIC CONNECTED MY CAR TO THE COMPUTER AND NO CODES MATCHED THE PROBLEM. THEN I STARTED DOING RESEARCH ONLINE AND SAW SO MANY OTHERS HAVE HAD THE SAME PROBLEM. THAT TOOK ME TO A SERVICE BULLETIN PUT OUT BY SUBARU IN JULY 2017 FOR THIS VERY CVT PROBLEM CAUSED BY A FAULTY TORQUE CONVERTER. I HAVE THAT SERVICE BULLETIN BUT NOWHERE ON THERE DOES IT DESCRIBE THESE SYMPTOMS SO I NEVER WOULD HAVE KNOWN THIS WAS THE SAME ISSUE. I TOOK MY CAR TO THE DEALER AND WAS TOLD IT WOULD BE COVERED BY THE EXTENDED WARRANTY ON THE SERVICE BULLETIN. HOURS LATER I WAS TOLD IT WOULD COST ME $1500 IN A PARTS AND $1060 IN LABOR (PLUS TAX). SUBARU IS NOT COVERING THIS CLEARLY DANGEROUS PROBLEM. I CAN'T DRIVE MY CAR WITHOUT FEAR. I MAINTAIN MY CAR AND AM VERY CAREFUL WITH IT. SUBARU PROFESSES TO BE ABOUT SAFETY AND TAKING CARE OF CUSTOMERS. THIS IS NOT RIGHT.
ON JUNE 9TH, 2017: WAS PULLING INTO A PARKING SPACE IN CHURCH PARKING LOT AT 11 AM IN THE MORNING. IT WAS A CLEAR DAY. AS I EASED INTO THE SPACE, I TOOK MY FOOT OFF THE BRAKE, AND INSTEAD OF COASTING INTO THE PARKING SPACE, THE CAR SUDDENLY SURGED FORWARD (MY FOOT WAS NOT ON THE ACCELERATOR AT ALL). THERE WAS NOTHING I COULD DO!! CAR LUNGED FORWARD, JUMPED THE PARKING CURB AND HIT THE TREE THAT WAS IN THE MEDIAN. THERE WAS MAJOR DAMAGE TO THE FRONT END ($7500). AFTER REPAIR, THE DEALER AND SUBARU CORPORATE TESTED OUT THE CAR AND COULD FIND NO ERRORS IN THE CODE RESULTS BUT DID NOTE THAT THERE WERE DOUBLE FLOOR MATS ON THE DRIVER'S SIDE (ONE CARPET AND ONE RUBBER). THEY THINK THIS MIGHT HAVE CONTRIBUTED TO THE PROBLEM AND THEY RECOMMEND THAT ONLY ONE FLOOR MAT BE IN PLACE. OF NOTE IS THE FACT THAT THE CAR CAME WITH THE TWO FLOOR MATS INSTALLED. WE DID NOT ADD AN EXTRA ONE.
PRETTY MUCH SINCE I PURCHASED THE VEHICLE THE ANTI-SKID LIGHTS, CRUISE CONTROL, PARKING BRAKE & CHECK ENGINE LIGHTS WILL FLASH AND WILL NOT GO OFF. I WAS TOLD TO MAKE SURE THE GAS CAP WAS TIGHT AND WAS ALSO TOLD TO CHECK THE BATTERY. ONCE WHEN IT WAS ON I TRIED TO PRESS THE PARKING BRAKE TO RELEASE AND COULD NOT GET IT OFF AT A TRAFFIC LIGHT AND WAS NEARLY REAR ENDED. IT WILL RANDOMLY COME ON AND SOMETIMES STAY ON FOR WEEKS THEN GO OFF AND STAY OFF FOR A FEW DAYS. IT COMES ON WHEN CAR IS STARTED AND DOES NOT USUALLY GO OFF.
TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. ON SEVERAL OCCASIONS, WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL STARTED TO VIBRATE AND SHOOK VIOLENTLY WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GREGORIS NISSAN (555 W MERRICK RD, VALLEY STREAM, NY 11580 (516) 825-8700), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
I HAVE BEEN COMPLAINING ABOUT MY CAR'S SYMPTOMS TO DEALERS AND SERVICE MECHANICS SINCE AUGUST 2014 (90,000+MILES) WITH NO DIAGNOSIS OR REPAIR. SYMPTOMS COULD NOT BE REPLICATED OR WHEN LOW RPMS WERE NOTED, IT WAS JUST THAT - NOTED. MY VEHICLE SHUDDERS, HEADLIGHTS DIM, AND DIPS TO LOW RPMS WHEN APPROACHING A STOP OR WHEN IN REVERSE AT LOW SPEEDS. IT HAS STALLED 4 TIMES SINCE I HAVE BROUGHT IT UP. THE FIRST FEW WERE IN A PARKING LOT AND AT TRAFFIC LIGHTS. THIS MORNING WAS SCARY (143,000MILES)- I WAS IN HEAVY TRAFFIC AND COULD NOT PLACE THE VEHICLE IN PARK, REMOVE MY KEY OR RESTART MY CAR. I HAD TO RUN OUT OF MY CAR AND LEAVE IT THERE MOMENTARILY TO GET HELP. FROM WHAT I UNDERSTAND, SUBARU HAS AN EXTENDED CVT WARRANTY TSB 16-107-17. IN IT, TSB 16-90-13R - DESIGN CHANGE TO LOCK-UP TYPE TORQUE CONVERTER IS REFERRED TO. I BELIEVE THIS IS MY PROBLEM. BUT I'M GETTING THE RUNAROUND FROM DIFFERENT SUBARU DEALERS AND SUBARU OF AMERICAS HOTLINE ON HOW THIS IS ADDRESSED SINCE I HAVE OVER 100K MILES AND WHETHER OR NOT THE TORQUE CONVERTER IS COVERED IN THIS WARRANTY. SINCE IT IS "NOT A RECALL, AS IT DOES NOT IMPACT THE SAFETY OF YOUR VEHICLE", I CANNOT GET IT LOOKED AT RIGHT AWAY NOR AM I OFFERED A RENTAL WHILE WAITING TO DO SO. PLEASE - STALLING IN TRAFFIC RANDOMLY IS A SAFETY HAZARD! I HAVE TO WAIT A WEEK BEFORE I CAN GET AN APPOINTMENT TO JUST CHECK THIS AND HOPE THIS TIME THEY DISCOVER THE SAME THINGS I HAVE - MEANWHILE I'M NOT OFFERED A RENTAL AND HAVE TO DRIVE THIS ONE THAT MAY STALL
CAR ABRUPTLY SHIFTS, LOSES POWER, AND INTERMITTENTLY STALLS IN LOWER GEARS DURING OPERATION. THIS MAY OCCUR DURING BRAKING, IDLING, OR ACCELERATION. THREE TIMES THE ENGINE SHUT OFF COMPLETELY WHILE DRIVING AT LOWER SPEEDS. ALL CHECK ENGINE DASH LIGHTS WOULD ILLUMINATE AND THE CAR WOULD HAVE TO BE PLACED BACK INTO PARK AND THE IGNITION TURNED OFF AND BACK ON TO RESTART. IT SOMETIMES TOOK SEVERAL TRIES. THIS CREATES A SIGNIFICANT HAZARD FOR BEING STRUCK IN INTERSECTIONS, OR FROM BEHIND IN MOVING TRAFFIC. CAR WAS IN THE SHOP FOR 2 WEEKS. SUBARU MECHANICS CONFIRMED A DEFECTIVE TORQUE CONVERTER AND RECOMMENDED REPLACEMENT. MY MILEAGE WAS 114K AT ONSET. CAR IS AUTOMATIC TRANSMISSION 2011 SUBARU OUTBACK 2.5 I. I HAD CAR MAINTAINED PROPERLY AT ALL RECOMMENDED SERVICE INTERVALS. THESE PROBLEMS STARTED AFTER 100K AND OCCURRED WITHOUT PRIOR WARNING. ESSENTIALLY, THE AUTOMOBILE WENT FROM FULLY FUNCTIONAL TO THIS SITUATION (SUDDEN STALLING DURING OPERATION) WITHIN A WEEK. THIS SITUATION IS A SAFETY HAZARD AND THE TRANSMISSIONS SHOULD BE RECALLED AND REPLACED IMMEDIATELY. THERE IS A SAFETY BULLETIN RELATED TO THIS ISSUE (TSB NO. 16-101-16) AND A WARRANTY EXTENSION IS NOT ENOUGH. CARS BEYOND 100K MILES MAY NOT BE ELIGIBLE FOR COVERAGE OF THE REPAIRS, WHICH MAY INCUR COSTS OF SEVERAL THOUSAND DOLLARS. MANUFACTURERS MUST BE HELD ACCOUNTABLE FOR DEFECTIVE PRODUCT.
TAKATA RECALL : MULTIPLE DEALERS HAVE REPORTED THAT THEY DO NOT HAVE THE PARTS TO FIX THIS AIRBAG RECALL. I HAVE TAKEN IT TO MORE THAN ONE DEALER IN MORE THAN ONE CITY WHO HAS GIVEN ME THE SAME RESPONSE. I AM CURRENTLY DRIVING AROUND WITH THESE FAULTY AIRBAGS WHICH POTENTIALLY COULD HARM ME IN THE CASE OF AN ACCIDENT. I WOULD LIKE THEM REPLACED AS SOON AS POSSIBLE.
THE HEADLIGHTS DO NOT COVER ENOUGH VISIBILITY WHILE MOVING FORWARD DOWN ROAD. THERE IS A NOTICEABLE LINE WHERE THE HEADLIGHTS SHINE. THEY BEAM VERY LOW TO THE ROAD SURFACE. WE BROUGHT TO DEALER BECAUSE OF CONCERN THE RESPONSE WAS THAT THAT IS THE WAY THEY ARE. NO RESOLVE. DIFFICULT TO SEE DRIVING IN DARK UNLESS HIGH BEAMS ARE ON. HIGH BEAMS ARE VERY NICE. THE LINE OF DARKNESS TO LIGHTED ROAD IS NOT PREVALENT. OTHER DRIVERS OFTEN SHINE BRIGHTS ON ME WHEN I HAVE MY LIGHTS ON REGULAR LOW BEAM.
OUR SUBARU OUTBACK (2011) HAS BEEN SHUDDERING AND DYING WHEN COMING TO STOPS. IT BEGAN DOING THIS APPROXIMATELY MARCH/APRIL OF 2016, AND THE ISSUE IS STILL NOT RESOLVED. WE TOOK IT TO THE SUBARU DEALERSHIP'S SERVICE CENTER IN MADISON, WISCONSIN, VERY CONCERNED, IN MAY OF 2016, BUT THEY TOLD US THEY COULD NOT REPRODUCE THE PROBLEM. (HOW IS THAT POSSIBLE, SINCE IT DOES IT SO OFTEN?) WE TOOK IT IN AGAIN IN WINTER/SPRING 2016, AND THEY FINALLY ACKNOWLEDGED WE HAD AN ISSUE AND TOLD US THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED TO THE TUNE OF $1500-$1800! WE WERE CONCERNED, ESPECIALLY, BECAUSE OF THE SAFETY ISSUE, AND, FURTHER, BECAUSE OF THE COST TO US TO FIX IT. IF SUBARU HAD IDENTIFIED AND DEALT WITH THE ISSUE WHEN IT FIRST STARTED, WE MIGHT HAVE BEEN UNDER SOME KIND OF WARRANTY. WE TOOK THE CAR HOME, DID SOME RESEARCH AND DISCOVERED THAT LOTS AND LOTS OF OTHER OWNERS OF THIS MAKE AND MODEL HAVE BEEN HAVING THE SAME PROBLEM WE DESCRIBED TO THE SUBARU DEALERSHIP OVER A YEAR AGO. HOW COULD SUBARU NOT KNOW THIS IS A HUGE SAFETY ISSUE? THERE ARE HUNDREDS OF COMPLAINTS OUT THERE! WE HAVE SINCE BEEN BORROWING MY PARENTS' CAR FOR LONGER DRIVES AND HAVE BEEN TRYING TO FIGURE OUT A WAY TO COVER THE COST OF THE REPAIR. TODAY WE RECEIVED A LETTER FROM SUBARU INDICATING THEY WERE GIVING US A WARRANTY EXTENSION FOR THE CAR'S CVT. GUESS WHAT? IT COVERS THE OUTBACK 2010-2015, THEY WROTE. HOW LONG HAS SUBARU KNOWN THIS WAS AN ISSUE WHILE FAMILIES LIKE MINE WERE DRIVING A CAR WITH A MAJOR S
TAKATA RECALL
WHEN PUT INTO GEAR, AND YOU TURN ON HEADLIGHTS LOW BEAM, THEY ARE NOT WORKING. CAR CAN BE STATIONARY OR MOVING. THE HIGH BEAMS WORK. FOG LIGHT WORK. LOW BEAMS ARE THE PROBLEM. WHILE DRIVING, IN MOTION THE SENSOR LIGHT WILL BLINK ON & OFF, THEN HEADLIGHTS GO OUT. HAVE REPLACED THE HEADLIGHTS MULTIPLE TIMES WITHIN PAST YEAR. WAS ALREADY IN FOR SERVICE, BUT NOW PROBLEM IS BACK
TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE COMING TO A COMPLETE STOP WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE STALLED WITHOUT WARNING AND THE RPMS DECREASED TO LESS THAN 500. THE CONTACT PLACED THE GEAR SHIFTER INTO PARK AND RESTARTED THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC (CHIPP AUTO IN FAIRMONT, WV) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
VERY LOW ENGINE RPM WHEN COMING TO A STOP.IT, ONCE IN A WHILE WITH A/C RUNNING, KILLED THE ENGINE WHILE AT TRAFFIC LIGHT. IT CERTAINLY IS SCARY TO ALMOST HAVING AN ACCIDENT BECAUSE OF IT. PERFORMED RECOMMENDED MAINTENANCE BY THE DEALERSHIP (TRANS FLUID REPLACEMENT, NEW SPARK PLUGS, NEW AIR FILTER), HOWEVER, IT DIDN'T FIX THIS VERY LOW IDLE ISSUE.
THE FRONT PASSENGER SIDE TIRE STARTED TO DEFLATE, WHETHER IN MOTION OR WHEN PARKED. THIS WAS A SLOW LEAK. THE TIRES HAD 6/32 TREAD REMAINING. THE PROBLEMATIC TIRE WOULD HOLD PRESSURE FOR ABOUT 40 MILES OF HIGHWAY DRIVING, OR SEVERAL HOURS WHEN PARKED, BEFORE THE LOW TIRE PRESSURE SENSOR LIGHT WOULD COME ONE. THE TIRE WAS REPEATEDLY FILLED WITH AIR DURING THE COURSE OF THE ROAD TRIP. UPON ARRIVAL AN APPOINTMENT WAS MADE FOR IT TO BE CHECKED AND REPAIRED AT A LOCAL SHOP. TURNS OUT THE BELT WAS PARTIALLY SEPARATED. GIVEN THE CAR IS ALL WHEEL DRIVE I NEEDED TO REPLACE ALL FOUR TIRES.
TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 65 MPH, THE MOON ROOF GLASS INDEPENDENTLY DETACHED FROM THE VEHICLE. THE CONTACT CALLED THE DEALER (IRVINE SUBARU, LOCATED ON 23663 ROCKFIELD BLVD, LAKE FOREST, CA 92630) WHO CONFIRMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V467000 (VISIBILITY). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
2011 SUBARU OUTBACK 2.51 PREMIUM ENGINE STUTTERS AND QUITS UPON HARD/QUICK BRAKING. HARD/QUICK BRAKING FOLLOWED BY VEHICLE ENGINE QUITTING TYPICALLY OCCURS IN HEAVY TRAFFIC, RESULTING IN NEAR ACCIDENTS. AFTER RESEARCH: CLEANED THE MASS AIR INTAKE SENSOR AND THROTTLE SENSOR. NO IMPROVEMENT. UPON FURTHER RESEARCH, APPEARS TO BE A FAULTY TORQUE CONVERTER.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V014000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (LITHIA RENO SUBARU 2270 KIETZKE LN, RENO, NV 89502 (775) 800-5534) WHO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL. MANUFACTURER NOTIFIED US IN JULY 2016 ABOUT INFLATORS RECALL. THEY KEEP TELLING US THAT THEY ARE ON ORDER. SO THEY KEEP SELLING NEW CARS ALL THE TIME SO THEY ARE AVAILABLE TO THEM. WHY CAN'T WE GET OURS FIXED?
TRANSMISSION SHUDDERS INTENSELY WHEN COMING TO A STOP AROUND 5 MPH. ALSO SHUDDERS WHEN STOPPED, RPMS DIP TO ABOUT 500. CAR STALLED TWICE IN THE LAST FEW DAYS.
TWO LOW BEAM HIGHLIGHTS BURNED OUT AT SAME TIME AFTER STARTING CAR AT NIGHT AROUND 10:00 PM. AFTER THAT, THE BATTERY WAS GETTING WORSE AND DEAD AT THE SERVICE CENTER JUST BEFORE REPLACING THE HIGHLIGHT BULBS. THE MANAGER SAID THAT THE BATTERY'S SITUATION WAS NOT RELATED WITH THE PROBLEM OF THE HIGH LIGHT, AND THERE WAS NO CLUES.
THE WINDSHIELD WIPER STARTED WORKING WHILE IN THE OFF POSITION, THE WIPER MAKES 1 OR 2 SWIPES AND THEN DOES IT AGAIN AFTER A FEW SECONDS. IT MAKES A "CLICKING" OR BUZZING SOUND IN THE STEERING COLUMN WHEN IT HAPPENS. THE ONLY WAY TO STOP ITS OPERATION WAS TO PULL THE 30 A FUSE. VERY FRUSTRATING. THERE IS NO APPARENT REASON FOR THIS TO HAPPEN, IT JUST STARTED DOING IT ON IT'S OWN.
THE TORQUE CONVERTER ON THE 2011 SUBARU OUTBACK IS DEFECTIVE WHEN IT REACHES HIGHER MILEAGE AND CAUSES THE VEHICLE TO STALL OUT WHEN STOPPING ABRUPTLY (HARD BRAKING). I WAS DRIVING APPROXIMATELY 30-40MPH IN SUBURBAN TRAFFIC WHEN I NEEDED TO ABRUPTLY BRAKE. MY VEHICLE STALLED OUT TWICE IN TRAFFIC AFTER HARD BRAKING, BOTH TIMES WHILE DRIVING STRAIGHT. THIS IS DANGEROUS IN TRAFFIC AS YOU MUST RESTART THE VEHICLE FROM THE STALL OUT AND COULD BE HIT BY OTHER VEHICLES WHILE DOING SO. FOR SAFETY, IT IS NECESSARY TO REPLACE THIS DEFECTIVE PART, WHICH IS RIDICULOUSLY EXPENSIVE FOR THE OWNER. OWNERS ARE LOOSING OUT; SUBARU SHOULD RECALL THIS PART AND REPLACE FREE OF CHARGE.
CAR STALLS AT WHEN COMING TO A HARD STOP (SOMETIMES THIS HAPPENS IN TRAFFIC WHICH IS REALLY DANGEROUS). AFTER THE STALL, THE CAR STARTS UP FINE. BUT THEN STALLS WHEN COMING TO A HARD STOP.
MY 2011 SUBARU OUTBACK IS EXPERIENCING SHUDDERING & STALLS WHEN COMING TO A STOP RESULTING IN THE ENGINE SHUTTING OFF. IT OCCURS RANDOMLY, AND NEARLY GOT IN ACCIDENTS WITH DRIVERS BEHIND ME HAVING TO REACT TO THE SUDDEN FULL STOPS. THE VEHICLE IS AT A SUBARU DEALERSHIP NOW FOR REPAIRS TO THE TORQUE CONVERTER AS WELL AS THE VALVE BOX AND VALUE BOX WIRING HARNESS. THERE IS A SUBARU TECHNICAL BULLETIN #16-90-13R REGARDING A KNOWN PROBLEM WITH THE TORQUE CONVERTER: "2010-12 MY LEGACY AND OUTBACK MODELS EQUIPPED WITH CVT TRANSMISSION", SUBJECT "DESIGN CHANGE TO LOCK-UP TYPE TORQUE CONVERTER". GIVEN THE DANGER OF RANDOM STALLING EVENTS, THE NUMBER OF REPORTED INCIDENTS, AND THE ~$4400 REPAIR EXPENSE BEING PUT ON ME FOR A KNOWN DESIGN PROBLEM, I WOULD THINK THIS SHOULD BE STRONGLY CONSIDERED FOR A RECALL.
CHECK ENGINE LIGHT ILLUMINATED. OXYGEN SENSOR PROBLEM.
MANUFACTURER RECALL NUMBER WQE41; NHTSA RECALL NUMBER 12V602000.PUDDLE LIGHTS FOR 2011 SUBARU OUTBACK. IN JANUARY 2013, I RECEIVED A RECALL NOTICE FROM SUBARU. . SINCE RECEIVING THE RECALL NOTICE, I HAVE MADE NUMEROUS, REALLY, NUMEROUS, ATTEMPTS TO HAVE THIS RECALL ADDRESSED BY MY LOCAL SUBARU DEALER. ALL ATTEMPTS TO HAVE THIS RECALL ADDRESSED HAVE BEEN UNSUCCESSFUL. I HAVE BEEN REPEATEDLY TOLD THAT THE PARTS ARE ON BACK ORDER. MY PUDDLE LIGHTS HAVE CEASED WORKING WHICH IS AN INDICATOR OF AN ELECTRICAL SHORT WITHIN THE ELECTRICAL SYSTEM WHICH MAY RESULT IN SMOKE OR FIRE ACCORDING TO THE NTSB. ON APRIL 8, 2017 MY LATEST ATTEMPT TO GET A DEFINITIVE ANSWER FROM MY LOCAL SUBARU CONCERNING REPAIR OF THE PUDDLE LIGHTS AND COMPLETION OF THE RECALL WAS AGAIN UNSUCCESSFUL.
MY 2011 SUBARU OUTBACK IS EXPERIENCING SHUDDERING & STALLS WHEN COMING TO A STOP RESULTING IN THE ENGINE SHUTTING OFF. IT OCCURS RANDOMLY, AND NEARLY GOT IN ACCIDENTS WITH DRIVERS BEHIND ME HAVING TO REACT TO THE SUDDEN FULL STOPS. THE VEHICLE IS AT A SUBARU DEALERSHIP NOW FOR REPAIRS. THERE IS A SUBARU TECHNICAL BULLETIN #16-90-13R REGARDING A KNOWN PROBLEM WITH THE TORQUE CONVERTER: "2010-12 MY LEGACY AND OUTBACK MODELS EQUIPPED WITH CVT TRANSMISSION", SUBJECT "DESIGN CHANGE TO LOCK-UP TYPE TORQUE CONVERTER". GIVEN THE DANGER OF RANDOM STALLING EVENTS, THE NUMBER OF REPORTED INCIDENTS, AND THE ~$1500 REPAIR EXPENSE BEING PUT ON THE CONSUMER FOR A KNOWN DESIGN PROBLEM, THIS SHOULD BE STRONGLY CONSIDERED FOR A RECALL.
I HAD NOTIFIED YOU ABOUT MY SUBARU OUTBACK AND THE STALLING PROBLEM WE WERE HAVING WHENEVER WE WOULD COME TO A QUICK STOP. SUBARU MECHANIC SAID THAT THE TRANSMISSION NEEDED TO BE REPLACED AT A COST OF $11,000. WE HAD A LOCAL TRANSMISSION SHOP LOOK AT IT AND THEY SAID IT WAS THE TORQUE CONVERTER. THEY REPLACED THE CONVERTER AT A MUCH CHEAPER COST AND THE VEHICLE SO FAR HAS PERFORMED WELL. I HAVE TALKED TO OTHER OWNERS THAT ARE EXPERIENCING THE STUTTER PROBLEM WHENEVER THEY COME TO A STOP BUT THE VEHICLE HAS NOT STALLED. I AM CONFIDENT THAT IT WILL IN TIME JUST AS OURS DID. SHOULD SUBARU ISSUE A RECALL ON THESE CONVERTERS?
TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE SHUDDERED AND STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE TECHNICIAN COULD NOT IDENTIFY THE CAUSE OF THE FAILURE. THE DEALER DIAGNOSED THAT THE TORQUE CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,500.
TORQUE CONVERTER IS MALFUNCTIONING. THIS IS A KNOWN SUBARU DEFECT, I BELIEVE. THE CAR DIES IF I MAKE A SUDDEN STOP- DEFINITELY A SAFETY HAZARD. THIS HAPPENS ON HIGHWAYS AND SURFACE STREETS.
PURCHASED MY 2011 SUBARU NEW AND HAVE ALWAYS KEEP THE UPKEEP. ABOUT A YEAR AGO MY TIEROD IN THE FRONT WENT BAD AND RUINED MY TIRES SO HAD TO GET NEW TIRES. THEN IT STARTED STALLING ALL THE TIME, AND NO ONE SEEMED TO WHY. ONCE AT AN INTERSECTION WHICH I WAS ALMOST HIT. THEN HAD TO CHANGE THE TIMING BELT, BUT KNEW THIS WHEN I BOUGHT IT. THEN THE MUFFLER RUSTED AND NOW I WILL HAVE TO CHANGE THE HEAD GASKETS. I PURCHASED THIS CAR BECAUSE EVERYONE SAID IT WOULD LAST FOREVER. WELL I GUESS IT WILL IF YOU KEEP FIXING EVERYTHING THAT IS WRONG WITH IT. THIS IS MY FIRST AND LAST SUBARU I WILL EVER BUY. HAD BETTER LUCK WITH MY OLD DODGE CARAVAN.
THE TORQUE CONVERTER LOCKS UP AT LOW RPMS AND CAUSES THE CAR TO STALL. THIS IS PROBLEMATIC AT INTERSECTIONS AND IN TRAFFIC (WHICH WE EXPERIENCE A LOT OF IN AUSTIN, TEXAS). IT IS AN ONGOING PROBLEM THAT STARTED RECENTLY.
ENGINE STALLS WHEN THE CAR COMES TO A QUICK STOP. SIMILAR TO WHEN YOU FAIL TO PUSH IN THE CLUTCH ON A STANDARD TRANSMISSION, BUT IN THIS CASE, THIS IS CAR HAS AN AUTOMATIC TRANSMISSION.
"TAKATA RECALL", NO NOTIFICATION FOR REPLACEMENT APPOINTMENT, CANNOT USE FRONT PASSENGER SIDE SEAT.
I HAVE REPLACED HEADLIGHTS IN THIS VEHICLE FIVE TIMES AND THEY KEEP BURNING OUT. THE DRIVERS SIDE HEADLIGH IS OUT AGAIN AND NEEDS TO BE REPLACED.
MY CAR STALLS REGULARLY WHEN BRAKING QUICKLY, LIKE WHEN SOMEONE STOPS SUDDENLY IN FRONT OF ME. IT ALSO STALLS WHILE APPLYING THE BRAKE TO STOP AT A LIGHT ON A HILL. THIS FAULT HAS PLACED ME IN SEVERAL HAZARDOUS SITUATIONS, INCLUDING STALLING ON RAILROAD TRACKS, AND IN BUSY INTERSECTIONS. WHEN I FIRST COMPLAINED ABOUT IT TWO YEARS AGO, SUBARU TOLD ME THAT IT WAS AN OXYGEN/FUEL MIXTURE ISSUE AND WANTED TO CHARGE ME $1200 TO FIX IT. BUT WHEN I SEARCHED ON LINE, OTHER SUBARU OWNERS WERE COMPLAINING OF THE SAME ISSUE AND THE OXYGEN/FUEL FIX DIDN'T WORK FOR THEM AFTER SPENDING ALL THE MONEY TO FIX IT. AFTER LIVING WITH THIS FAULT FOR NEARLY TWO YEARS, I WENT TO ANOTHER REPAIR SHOP WHO TOLD ME ABOUT THIS TSB: DATE: 01/06/14 REVISED: 05/07/14 APPLICABILITY: 2010-12 MY LEGACY AND OUTBACK MODELS EQUIPPED WITH CVT TRANSMISSION SUBJECT: DESIGN CHANGE TO LOCK-UP TYPE TORQUE CONVERTER INTRODUCTION THIS BULLETIN ANNOUNCES THE AVAILABILITY OF A COUNTERMEASURE TORQUE CONVERTER ASSEMBLY TO ADDRESS A CUSTOMER CONCERN OF VERY LOW ENGINE RPM WHEN COMING TO A STOP. THE CONDITION IS SIMILAR TO COMING TO A STOP IN A MANUAL TRANSMISSION EQUIPPED VEHICLE WITHOUT DEPRESSING THE CLUTCH PEDAL. THRUST WASHER WEAR INSIDE THE TORQUE CONVERTER CAN CAUSE RESTRICTION OF THE OIL PASSAGE USED TO BLEED OFF LOCK-UP CLUTCH APPLICATION PRESSURE. THE RESULT IS EITHER A DELAYED (MOMENTARY LOW ENGINE RPM) OR NO LOCK-UP PRESSURE RELEASE. THE THRUST WASHER HAS BEEN CHANGED FROM A SOLID BUSHING-TYPE TO A NEEDLE BEARING TY
TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE REVERSING THE VEHICLE, THE BRAKES FAILED. THE CONTACT ATTEMPTED TO SHIFT AND TURN OFF THE VEHICLE; HOWEVER, IT WOULD NOT POWER DOWN. THE FAILURE OCCURRED WITHOUT WARNING. AS A RESULT OF THE BRAKE FAILURE, THE REAR OF THE VEHICLE STRUCK A TREE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. AFTER RESTARTING THE VEHICLE, IT WAS FULLY FUNCTIONAL. THE CONTACT STATED THAT THE FAILURE OCCURRED ONCE PREVIOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT PROVIDED.
I HAVE EXPERIENCED A DRIVER SAFETY CONCERN THAT CAN EASILY CAUSE A COLLISION TO OCCUR. WHEN COMING TO A STOP THE AUTOMATIC TRANSMISSION DOES NOT GO TO NEUTRAL AND THE ENGINE HALTS. I HAVE TO RESTART THE CAR. THIS IS DANGEROUS AS IT MAY CAUSE A REAR END COLLISION AND HAS ALMOST DONE SO ON NUMEROUS OCCASIONS. THIS IS RELATED TO BULLETIN NUMBER 16-90-13R THAT HAS ALREADY BEEN OPENED WITH SUBARU ON 01/06/2014. THE REMEDY IS TO REPLACE TORQUE CONVERTER THRUST WASHER FROM A SOLID BUSHING-TYPE TO A NEEDLE BEARING TYPE. I STRONGLY BELIEVE THIS SHOULD BE A RECALL ISSUE AND NOT BE PASSED ONTO TO THE CUSTOMER. THIS CAN EASILY ESCALATE TO A CLASS ACTION LAW SUIT IF A SERIOUS COLLISION WERE TO HAPPEN. HERE IS THE COMPLAINT PRESENTED TO SUBARU BULLETIN NUMBER 16-90-13R; DATE: 01/06/14 REVISED: 05/07/14 APPLICABILITY: 2010-12 MY LEGACY AND OUTBACK MODELS EQUIPPED WITH CVT TRANSMISSION SUBJECT: DESIGN CHANGE TO LOCK-UP TYPE TORQUE CONVERTER INTRODUCTION THIS BULLETIN ANNOUNCES THE AVAILABILITY OF A COUNTERMEASURE TORQUE CONVERTER ASSEMBLY TO ADDRESS A CUSTOMER CONCERN OF VERY LOW ENGINE RPM WHEN COMING TO A STOP. THE CONDITION IS SIMILAR TO COMING TO A STOP IN A MANUAL TRANSMISSION EQUIPPED VEHICLE WITHOUT DEPRESSING THE CLUTCH PEDAL. THRUST WASHER WEAR INSIDE THE TORQUE CONVERTER CAN CAUSE RESTRICTION OF THE OIL PASSAGE USED TO BLEED OFF LOCK-UP CLUTCH APPLICATION PRESSURE. THE RESULT IS EITHER A DELAYED (MOMENTARY LOW ENGINE RPM) OR NO LOCK-UP PRESSURE RELEASE. THE THRUST WASHER HAS BEEN C
WHEN COMING TO A STOP, THE CAR STALLS SHUDDERS AND QUITS, THIS HAPPENS MORE OFTEN WHEN BRAKING HARDER THAN STANDARD. THE CAR CAN BE WARM OR COLD IT CAN BE REPLICATED ON COMMAND MOST OFTEN GOING UPHILL BUT WILL ALSO DO SAME ON LEVEL GROUND. DEALER REFERENCED POSSIBLY BAFFLE IN GAS TANK HAS DETACHED ALLOWING GAS TO SLOSH AWAY FROM PICK UP AREA IN TANK. SUGGESTED 200.00 TO DROP TANK INVESTIGATE AND 4-500 TO REPLACE TANK. ALSO REPORTED IN COMPLAINT 10966670 UNDER DRIVE TRAIN. TRIED LIQUID HEET FUEL ADDITIVE TO REMOVE POSSIBILITY OF WATER POOLING IN TANK. THE STALL HAPPENS MOST ON CITY STREET WITH DAUGHTER OR WIFE DRIVING.
OUR 2011 OUTBACK WOULD STUTTER AT A STOP, SUBARU SAID THIS WAS THE WAY IT WAS DESIGNED TO CONSERVE FUEL. THE VEHICLE NOW STALLS, ALWAYS STARTS BACK UP BUT THIS IS NOT COMFORTING ESPECIALLY WHEN MY WIFE IS DRIVING BY HERSELF. THIS BEGAN SOMETIME IN JANUARY 2017 SUBARU TECH SAID NEED TO REPLACE THE ENTIRE TRANSMISSION AT A COST OF $11,000. THAT'S CRAZY. WAS REFERRED BY A FRIEND TO A TRANSMISSION SHOP IN BAYTOWN, SAYS IT IS THE TORQUE CONVERTER AND CAN EITHER BE REBUILT OR REPLACED. I TOOK IT IN YESTERDAY AND HOPEFULLY WILL PICK IT UP FRIDAY. I HAVE MADE SEVERAL TRIPS TO THE SUBARU DEALER AND CALLED THE HEADQUARTERS. I AM NOT PLEASED WITH MY FIRST SUBARU. SHOULD HAVE STAYED WITH A TOYOTA WHICH I HAVE HAD GREAT SUCCESS WITH. OUR FAMILY OF 4 HAD 4 CAMRY'S AND GOT A COMBINED TOTAL OF OVER 1,200,000 MILES ON THEM.
TAKADA INFLATORS. I RECEIVED A NOTICE FROM SUBARU OF AMERICA THAT "PARTS ARE NOW AVAILABLE" TO REPLACE MY FAULTY PASSENGER SEAT AIRBAG. PUTNAM SUBARU OF SAN FRANCISCO WILL NOT MAKE AN APPOINTMENT FOR THIS RECALL- THEY SAY I AM #80 ON A WAITING LIST AND THEY ARE ON #11. I TRIED TO MAKE AN APPOINTMENT THE FIRST WEEK IN MAY AND THEY SAID I WOULD HAVE TO WAIT UNTIL THEY CALLED ME. I'VE BEEN WAITING A YEAR. I HAVE RECEIVED A NOTICE FROM SUBARU NOT TO USE THE FRONT PASSENGER SEAT UNTIL THE REPAIR IS COMPLETED (??!!) WHY AM I GETTING A LETTER SAYING "PARTS ARE NOW AVAILABLE" WHEN THEY ARE NOT?
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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