Page 17 of 17 · complaints 801–834 of 834

2019 Subaru Forester complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Electronic Stability Control (esc)
Filed May 21, 20195 milesCA

ACCIDENTALLY LEFT THE MOONROOF SLIGHTLY OPEN. RAINWATER GOT INSIDE THE ADAPTIVE CRUISE CONTROL CAUSING IT TO MALFUNCTION .

Seats
Filed May 21, 20199,000 milesNY

THE SEATBELT IN THE BACKSEAT GETS TANGLED AND LOCKS IN AN UPPER POSITION MAKING THE SEATBELT INOPERABLE.I HAVE HAD THE CAR SEVEN MONTHS AND IT HAS HAPPENED 10 TIMES. I TAKE IT TO THE DEALER , THEY PULL THE STUCK BELT OUT FROM UNDER THE METAL ROLLER,BUT IT HAPPENS AGAIN AND AGAIN.*DT*JB

Visibility/Wiper
Filed May 17, 20191,000 milesNJ

NEW CAR - 3 WEEKS OLD AND A 1,000 MILES. DRIVING TO WORK ON A ROUTE I'VE TAKEN FOR 5 YEARS. I WAS TRAVELING AT 60 MPH ON I-195 ON A RAINY MORNING, AND I HEARD WHAT SOUNDED LIKE A SMALL ROCK HIT THE WINDSHILED BUT I COULDN'T SEE ANY DAMAGE. AFTER WORK WALKING BACK TO MY CAR I SEE A ONE FOOT CRACK ON THE PASSENGER SIDE, WHICH HAS NOW GROWN TO TWO FEET RUNNING HORIZONTAL. THERE IS A SMALL CHIP JUST BELOW THE PASSENGER SIDE WIPER. THE CRACK HAS GROWN FROM THAT CHIP. VERY FRUSTRATING TO HAVE GLASS BREAK AND CRACK SO EASILY. AFTER RESEARCHING THIS I SAW THAT SEVERAL PEOPLE HAVE HAD SIMILAR ISSUES WITH FORESTER GLASS.

Visibility/Wiper
Filed May 16, 2019300 milesGA

I PURCHASED MY 2019 SUBARU FORESTER SPORT ON FRIDAY, 4/19/19. ON SATURDAY, 4/20/19 I WAS DRIVING ON THE INTERSTATE IN THE RIGHT LANE WITH A PICKUP TRUCK PULLING A TRAILER AHEAD AND IN THE LANE TO MY LEFT. I DID NOT SEE ANYTHING, BUT HEARD A CRACK AND MY WINDSHIELD CRACKED FROM THE TOP JUST A FEW INCHES FROM CENTER TOWARD THE PASSENGER SIDE DOWN TOWARDS THE CENTER OF THE WINDSHIELD. UPON INSPECTION OF THE WINDSHIELD IT APPEARED THAT A SMALL ROCK MAY HAVE HIT THE WINDSHIELD NEAR THE TOP IN THE SECTION OF THE WINDSHIELD WHICH IS BLACK. THE DEALER STATED IT WAS HIT BY SOMETHING AND THEREFORE NOT COVERED UNDER WARRANTY. I FILED A CLAIM WITH MY INSURANCE AND PAID THE DEDUCTIBLE TO HAVE THE DEALER REPLACE THE WINDSHIELD. I PICKED UP THE VEHICLE MONDAY, 5/6/19 AFTER HAVING THE WINDSHIELD REPLACED. ON WEDNESDAY, 5/8/19 WHILE DRIVING IN TOWN AT APPROXIMATELY 35MPH WITH NOBODY IN FRONT OF ME, THE WINDSHIELD CRACKED FROM THE BOTTOM RIGHT HAND CORNER UP TOWARDS THE CENTER OF THE WINDSHIELD. I TOOK THE VEHICLE TO THE DEALER WHO COULD NOT FIND ANY IMPACT DAMAGE CAUSING THE CRACK. THEY AGREED TO REPLACE THE WINDSHIELD AT NO CHARGE TO ME. I PICKED UP THE VEHICLE ON TUESDAY 5/14/19 AFTER THE SECOND WINDSHIELD REPLACEMENT. AS OF TODAY, THURSDAY 5/16/19 THE WINDSHIELD DOES NOT HAVE ANY DAMAGE, ALTHOUGH WITH HAVING TWO WINDSHIELDS REPLACED WITHIN LESS THAN ONE MONTH OF OWNERSHIP, IT APPEARS THERE IS SOME SORT OF PROBLEM WITH THE MANUFACTURING AND/OR DESIGN OF THE SUBARU VEHICLES AND/OR WINDSHIELD

Structure › Body
Filed May 12, 2019300 milesAZ

I HAD THE NEW 2019 SUBARU FORESTER FOR NOT EVEN A MONTH YET, AND I HAVE BEEN IN THE DEALERSHIP FOR 5 TIMES REGARD OF POWER REAR GATE NOT OPENING AND CRACKED RIGHT REAR QUARTER GLASS, WHICH OF THE TWO I CONSIDERED MANUFACTURER DEFECTS, BUT THEY DENIED ON BOTH ISSUES BUT COULD NOT PROVIDE ME THE REASON AND PROPER WAY OF HOW THEY'RE GOING TO HANDLE THE PROBLEM.

Visibility/Wiper
Filed Apr 25, 20198,500 milesCA

FRONT WINDSHIELD HAS NUMEROUS ROCK CHIPS, QUALITY OF THE GLASS IS NOT UP TO PAR AND I'M AFRAID THAT CRACKS WILL START TO FORM SOON. PLEASE INVESTIGATE AS SUBARU NEEDS TO BE AWARE THAT THE CURRENT GLASS NEEDS TO BE REPLACED WITH A DURABLE GLASS AND BE ABLE TO RESIST EVERYDAY HITS FROM SMALL DEBRIS ON THE FREEWAY.

Visibility/Wiper
Filed Apr 23, 2019360 milesMI

WINDSHIELD CRACKED FROM A SMALL PEBBLE AFTER HAVING THE CAR FOR 5 DAYS. I WAS DRIVING ON A CITY STREET, TRAVELING LESS THAN 40 MPH WHEN A PEBBLE HIT THE DRIVER'S SIDE EDGE OF THE WINDSHIELD. THE WINDSHIELD SHOULD BE ABLE TO WITHSTAND PEBBLES BEING THROWN UP FROM THE ROAD. THIS SHOULD BE ADDRESSED BY THE MANUFACTURER. I CANNOT BELIEVE THAT THIS WINDSHIELD CANNOT HANDLE DEBRIS HITTING IT. NO DIVOTS OR PITTING IN THE WINDSHIELD, JUST AN IMMEDIATE CRACK THAT GROWS. VERY DISAPPPOINTED WITH THIS VEHICLE'S WINDSHIELD.

Visibility/Wiper
Filed Apr 22, 20194,000 milesTN

WINDSHIELD BROKE

Visibility/Wiper
Filed Apr 19, 20192,000 milesNM

HAD CAR ONLY THREE MONTHS. NOW IN ADDITION TO A CHIP THERE IS A GIGANTIC CRACK IN THE WINDSHIELD THAT WILL REQUIRE AN EXPENSIVE OEM REPLACEMENT.

Unknown or Other
Filed Apr 18, 20193,500 milesCA

WIFE WAS DRIVING DOWN THE HIGHWAY AND HIT A VERY SMALL PEBBLE ABOUT THE SIZE OF A SKITTLE AND THE WINDSHIELD CRACKED AND NEEDS A FULL REPLACEMENT.

Unknown or Other
Filed Apr 17, 201916,000 milesNJ

WINDSHIELD IS WEAK AND CRACKS VERY EASILY. HAVE HAD IT REPLACED AND FIVE DAYS LATER IT NEEDS REPLACING AGAIN DUE TO CRACK. BOTH TIMES FROM A SMALL ROCK HITTING THE WINDSHIELD ON THE HIGHWAY.

Electronic Stability Control (esc)
Filed Apr 12, 20191,000 milesCA

IN OUR 2 WEEK OLD 2019 FORESTER, WE WERE DRIVING ON THE FREEWAY AT 65MPH AND FELT A SUDDEN JOLT AND THE CAR SHUT OFF: THE LIGHTS ON THE DASHBOARD WENT OFF, THE HEADLIGHTS WENT OFF, THE TURN SIGNALS WOULD NOT WORK AND THE ACCELERATOR WASN'T WORKING. WE GUIDED THE CAR OFF THE FREEWAY AND SAT ON THE SIDE OF THE FREEWAY. THE DEALER'S MASTER MECHANIC CANNOT FIND ANY CODE THAT TELLS THEM WHAT IS WRONG SO THEY TELL US THERE IS NOTHING TO FIX. THIS IS OUTRAGEOUS. THIS WAS A LIFE-THREATENING EVENT SO WE DO NOT FEEL SAFE DRIVING THE CAR FOR OURSELVES AND OTHER CARS ON THE FREEWAY. SUBARU IS NOT TAKING THIS SERIOUSLY. WE READ THERE HAVE BEEN OTHER "CAR STALL" PROBLEMS SIMILAR TO OURS WITH FORESTERS FROM OTHER YEARS.

Visibility/Wiper
Filed Apr 10, 20192,100 milesTX

DRIVING ON A 3 HOUR DRIVE HOME GOING 65MPH I GOT SMALL ROCKS HIT THE WINDSHIELD AT TWO DIFFERENT TIMES AND IMMEDIATELY CRACKED THE WINDSHIELD. I WAS GOING 45MPH ON ONE AND 65MPH ON THE OTHER. SEEMS TO BE A BAD DESIGN OR JUST BAD WINDSHIELDS.

Visibility/Wiper
Filed Apr 10, 20191,500 milesVA

WHILE DRIVING A SLIGHT NOISE WAS HEARD FOLLOWED BY THE APPEARANCE OF A HORIZONTAL CRACK WHICH SPREAD TO APPROXIMATELY 15". VEHICLE WAS IN MOTION ON A US HIGHWAY. BOTH SAFELITE AND THE LOCAL SUBARU DEALER HAVE ADVISED THAT REPLACEMENT GLASS IS ON HOLD / NATIONAL BACKORDER. IT HAS BEEN BROKEN AND THERE IS NO ESTIMATE OF WHEN OR IF IT CAN BE REPAIRED.

Visibility/Wiper
Filed Apr 9, 2019500 milesNM

WITHIN THIS VEHICLE'S FIRST 500 MILES SOME WIND WHIPPED UP SAND PARTICLES ON THE HIGHWAY, I HEARD A "POP POP POP" AND WHEN I GOT OUT NOTICED THREE SMALL CHIPS ON THE WINDSHIELD. I HAVE HAD CARS FOR THOUSANDS AND THOUSANDS OF MILES AND NEVER A CHIP. I AM NOW FEARFUL OF TAKING THIS CAR ON GRAVEL ROADS WHICH IS WHY I PURCHASED IT.

Visibility/Wiper
Filed Apr 5, 20197,000 milesTX

DEFECTIVE WINDSHIELD. SMALL ROCK CRACKED THE WINDSHIELD TO HALF

Visibility/Wiper
Filed Apr 5, 20191,500 milesMI

CRACKED WINDSHIELD AFTER DRIVING ONLY 1500 MILES. WE WERE DRIVING WITH NO OTHER CARS ON THE ROAD WHEN WE HEARD IT CRACK.

Visibility/Wiper
Filed Apr 5, 20191,200 milesAZ

WINDSHIELD CRACKED ON NEW 2019 SUBARU FORESTER. CAR WAS MOVING AND HIT BY A STONE WHILE DRIVING ON THE FREEWAY. CHIP GREW HORIZONTALLY ACROSS THE LINE OF SIGHT. NOW I HAVE BEEN INFORMED THAT THERE IS A NATIONAL BACK ORDER ON WINDSHIELDS FOR THIS MODEL. THIS HAS CREATED A SAFETY ISSUE, A LEGAL ISSUE, AND A CONVENIENCE ISSUE. AFTER CHECKING ON LINE I SEE WHERE THERE ARE MANY PEOPLE WITH A SIMILAR PROBLEM. THE CARS SHOULD NOT BE AVAILABLE FOR SALE IF THERE ARE NO REPLACEMENT PARTS FOR SOMETHING AS BASIC AS A WINDSHIELD. THIS "SINGLE POINT OF FAILURE" IS MAKING THE VEHICLE UNDRIVABLE.

Visibility/Wiper
Filed Apr 4, 20191,000 milesCT

WHEN DRIVING ON THE LOCAL ROAD, I HEARD A LOUD SNAP FROM MY WINDSHIELD BUT FORGOT ABOUT THAT WHEN I GOT HOME. THE NEXT MORNING I NOTICED A CRACK AT THE BOTTOM OF THE WINDSHIELD GLASS. TODAY THAT CRACK EXTENDED BY SEVERAL INCHES. ACCORDING TO SUBARU DEALERSHIP, THERE IS A VERY LONG BACK ORDER FOR 2019 SUBARU FORESTER WINDSHIELDS.

Visibility/Wiper
Filed Apr 1, 20192,000 milesTX

THE FORESTER ARRIVED TO US FROM THE DEALERSHIP WITH A CRACKED WINDSHIELD. IT WAS REPLACED BY THE DEALERSHIP. THE REPLACEMENT WAS CRACKED WITHIN A DAY OF DRIVING THE VEHICLE. THERE SEEMS TO BE AN ONGOING ISSUE WITH THE 2019 SUBARU FORESTER WINDSHIELDS. BOTH TIMES OF INCIDENT THE VEHICLE WAS IN MOTION ON THE HIGHWAY AND WAS IMPACTED BY A VERY SMALL ROCK - YET THE ENTIRE WINDSHIELD BECAME DAMAGED.

Air BagsCrash1 injured
Filed Mar 28, 20193,700 milesSC

I WAS DRIVING MY 2019 SUBARU FORESTER ON THE INTERSTATE WHEN A CAR STOPPED IN FRONT OF ME. I ATTEMPTED TO BRAKE, BUT DID END UP REAR ENDING THE CAR IN FRONT OF ME, WHICH PUSHED HER INTO THE CAR IN FRONT OF HER. THE IMPACT WAS AT LEAST 30-35 MPH AND THE CAR IS TOTALED. AIRBAGS FAILED TO DEPLOY.*JB

Visibility › Windshield
Filed Mar 26, 20194,000 milesCA

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT THE WINDSHIELD CRACKED WITHOUT ANY WARNING OR AN IMPACT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO SUBARU OF ONTARIO (888-905-4875, LOCATED AT 1195 AUTO CENTER DR, ONTARIO, CA 91761) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.

Electrical System
Filed Mar 25, 20191,500 milesMN

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. WHILE TURNING THE VEHICLE, THE ENTIRE ELECTRICAL SYSTEM SHUT OFF, INCLUDING THE POWER STEERING AND EMERGENCY BRAKING SYSTEM. THE CONTACT WAS ALMOST INVOLVED IN A CRASH DUE TO THE FAILURE. THE CONTACT PULLED OVER, SHUT OFF THE ENGINE, AND RESTARTED THE VEHICLE, BUT THE ELECTRICAL FAILURES REMAINED. THE VEHICLE WAS SLOWLY DRIVEN BACK TO THE CONTACT'S HOME. ST. CLOUD SUBARU (141 PARK AVE S, ST CLOUD, MN 56301) STATED THAT WATER MAY HAVE CONTACTED THE WIRING UNDER THE HOOD AND CAUSED THE MALFUNCTION. THE CONTACT WAS WORKING ON HAVING THE VEHICLE TOWED AND RECEIVING A LOANER VEHICLE FROM THE DEALER. THE MANUFACTURER WAS NOTIFIED VIA EMAIL. THE FAILURE MILEAGE WAS 1,500.

Unknown or Other
Filed Mar 24, 2019200 milesNY

I WAS DRIVING THE VEHICLE AND A CRACK APPEARED SPONTANEOUSLY IN THE WINDSHIELD STARTING FROM THE BOTTOM OF THE WINDSHIELD CLOSE TO THE WIPER. I HAVE BEEN UNABLE TO OBTAIN A REPLACEMENT WINDSHIELD DUE TO BACKORDER AND UNAVAILABILITY OF SUBARU WINDSHIELDS FOR THIS VEHICLE. I AM UNABLE TO DRIVE THE CAR DUE TO THE CONDITION OF THE WINDSHIELD. I AM RESPONSIBLE FOR PAYMENTS FOR A CAR THAT I CANNOT DRIVE BECAUSE SUBARU DOES NOT HAVE THE NECESSARY REPLACEMENT PART. I HAVE REQUESTED A SUBSTITUTION OF COLLATERAL FOR THIS REASON AND AM WAITING TO HEAR FROM SUBARU. ACCORDING TO VARIOUS FORUMS THIS SEEMS TO BE AN ONGOING PROBLEM WITH THIS MODEL SUBARU. IS THE PART UNAVAILABLE BECAUSE SO MANY WINDSHIELD REPLACEMENTS ARE NEEDED?

Visibility/Wiper
Filed Mar 15, 20193,700 milesCA

BOUGHT THE CAR 11/23/2018, AND IN JANUARY 2019 THE WINDSHIELD CRACK FROM THE BOTTOM UP AND BRANCH OUT FOR NO REASON. THE CAR PARKED INSIDE OF OUR GARAGE. CONTACTED SUBARU HQ AND DEALERSHIP SUBARU OF ONTARIO CALIFORNIA, BOTH DENIED THE WINDSHIELD HAS ANY DEFECT. AND THE DEALERSHIP SERVICE MANAGER ONLY LOOKED AT IT 2 SECONDS AND SAID IT'S IMPACTED!!

Unknown or Other
Filed Mar 14, 20193,500 milesNJ

DROVE THE VEHICLE IN THE MORNING (HEAT ON HIGH). PARKED IT IN A PRIVATE LOT FOR ABOUT 5 HRS. THERE WAS LIGHT SNOW/ICE THAT DAY. I GOT OUT TO DRIVE AND SEE A HUGE CRACK ON THE WINDSHIELD SPANNING FROM THE PASSENGER SIDE THROUGH TO THE CENTER OF THE WINDSHIELD. THERE WERE PREVIOUSLY NO DISCERNABLE NICKS ON THE WINDSHIELD. CONTACTED SUBARU, ALL FORESTER WINDSHIELDS ARE BACKORDERED. SOME ON THE FORESTER FORUMS HAVE WAITED OVER A MONTH FOR THEIR WINDSHIELD. MINE WILL SUPPOSEDLY TAKE AT LEAST 3 WEEKS. NOT ACCEPTABLE TO BE DRIVING WITH A DEFECTIVE AND ALREADY CRACKED WINDSHIELD. SUBARU IS AWARE OF THEIR WINDSHIELD ISSUE BUT THERE IS NO RECALL AS OF YET.

Visibility/Wiper
Filed Mar 14, 201965 milesCA

WINDSHIELD CRACK AND ROCK CHIP. THE SUBARU OEM WINDSHIELD IS VERY WEAK AND I'VE ALREADY NOTICED A CHIP ON THE WINDSHIELD FOR A CAR THAT IS 5 MONTHS OLD. SEVERAL OWNERS HAVE ALREADY FILED A COMPLAINT FOR THE PREVIOUS YEARS, AND ITS THE SAME FOR 2019 AS WELL.

Visibility/Wiper
Filed Mar 13, 20191,200 milesTX

WHILE DRIVING ON THE FREEWAY, THERE WERE SOME BUMPS ON THE ROAD AND SUDDENLY A CRACKLING NOISE AND A VERTICAL CRACK DEVELOPED ON THE DRIVER SIDE WINDSHIELD. THE CRACKED RUN FROM THE UPPER RIGHT CORNER TOWARDS THE BOTTOM OF THE WINDSHILED.

Visibility/Wiper
Filed Mar 8, 20191,200 milesNY

WINDSHIELD CRACKED FOR NO REASON NOTHING HIT IT WENT TO DEALER NO HELP FROM THEM TOOK CAR TO GLASS EXPERT . SAID WINDSHIELD WAS NOT HIT (SPONTANEOUS CRACK) HAPPENS ON 02/13/2019 FOUND OUT NO REPLACEMENT IN THE USA. WINDOW OUT OF CAR 02/26/2019)SUBARU NO HELP LEFT WITHOUT CAR

Electrical System
Filed Feb 21, 2019400 milesCA

REAR GATE DOOR WOULD NOT OPEN WHETHER USING KEYLESS FOB, REAR GATE DOOR BUTTON OR DASH BUTTON. HAD TO HAVE CAR BATTERY DISCONNECTED FOR A SHORT PERIOD OF TIME AND THEN RECONNECTED IT TO GET THE REAR GATE DOOR TO WORK.

Structure › Body
Filed Feb 14, 2019900 milesNY

WINDSHIELD CRACKED ,BOTTOM CENTER UP ABOUT 15" CIRCLE .VEHICLE PARKED .NO STONE MARK OR STAR MARK. LOOKS LIKE FACTORY DEFECT. I'VE HEARD OF OTHERS DOING SAME.

Visibility/Wiper
Filed Feb 5, 20192,000 milesNY

I AM HERE TO REPORT MY 2019 SUBARU FORRESTER WINDSHIELD CRACK. I THE CAR IS ONLY 1 MONTH OLD AND WE FOUND THE CRACK IN THE MORNING WHILE SITTING IN THE DRIVEWAY I HEARD THE SAME PROBLEM HAPPENS ON 2015 OUTBACK I CALLED THE SHOP AND THEY TOOK PICTURES AND THEY DID NOT FIND ANY CHIPS THAT WOULD INDICATE A ROCK OR PEBBLE HIT THE CAR AND SAID THEY WILL CALL SUBARU AND GET BACK TO ME

Structure › Body
Filed Jan 20, 2019450 milesCO

THE 2019 SUBARU FORESTER WITH THE ELECTRIC REAR DOOR, HAS AN ALMOST IMPOSSIBLE MANUAL RELEASE MECHANISM FOR THE INTERIOR REAR HATCH DOOR (THE 5TH DOOR AT THE REAR). A LITTLE PANEL HAS TO BE REMOVED USING A SCREW DRIVE TO ACCESS THE MANUAL RELEASE. THERE IS NO SIGN OR INDICATION THAT THE PARTICULAR PANEL HAS THE RELEASE BEHIND IT. IF FOR SOME REASON THERE IS AN EMERGENCY THAT NECESSITATES THE EMERGENCY USE OF THAT REAR DOOR, THE VICTIM WILL NEVER GET THE DOOR OPEN UNLESS (1) THEY KNOW OF THE PANEL AND (2) THEY HAVE A SCREW DRIVER WITH THEM!

Service Brakes
Filed Dec 27, 2018VT

TAKATA RECALL, WE RECENTLY PURCHASED A 2019 SUBARU FORESTER FROM A SUBARU DEALER IN BERLIN VERMONT. IT DEVELOPED AN EXTREMELY LOUD SQUEAL WITH UNDER 2000 MILES. THIS WAS A RESULT OF DEFECTIVE BRAKE MATERIAL ON THE RIGHT REAR INNER BRAKE PAD BREAKING LOOSE FROM THE BRAKE PAD AND LODGING BETWEEN THE ROTOR AND DUST SHIELD. I TOOK PHOTOS OF SAID DEFECT (KEPT THE DEFECTIVE COMPONENT) AND BROUGHT THE VEHICLE BACK TO THE DEALER, I GAVE THEM THE DEFECTIVE MATERIAL WHICH WAS CRUSTED ON THE SIDE OF THE PAD LINING. THEY BROUGHT THE CAR IN AND TOLD ME IT WAS ROAD DIRT. FORTUNATELY I TOOK PHOTOS OF THE DEFECTIVE COMPONENT AS WELL AS THE BRAKE PAD. THEY GAVE ME THE CAR BACK WITHOUT CHANGING THE DEFECTIVE COMPONENTS. THE DEFECTIVE BRAKE PAD HAD A BUILD UP OF THIS CRUSTED OBVIOUSLY DEFECTIVE MATERIAL FROM BRAKE MANUFACTURE ON THE SIDES OF IT. THIS MATERIAL APPEARED TO HAVE A LAVA CRUSTY TYPE TEXTURE AND IS OBVIOUSLY NOT BRAKE PAD MATERIAL. THE MANUFACTURED BRAKE PADS ARE CURRENTLY ON THE VEHICLE. I CAN NOT UPLOAD PHOTOS ON THIS COMPUTER, DO HAVE PHOTOS HOWEVER. THIS WOULD OBVIOUSLY HAVE SOME EFFECT ON BRAKE LIFE AND AND PERFORMANCE AS A FOREIGN SUBSTANCE IS BEING INTRODUCED INTO THE SERVICE BRAKE COMPONENTS. I HAVE THE ACTUAL MILES WHEN THE DEALER BROUGHT IT INTO THE SHOP AS WELL. THANKS FOR YOUR ATTENTION IN THIS MATTER.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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