Page 14 of 17 · complaints 651–700 of 834

2019 Subaru Forester complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Visibility/Wiper
Filed Dec 26, 20198,000 milesOH

CRACKED WINDSHIELD THAT I HAD A FIX DONE BUT CRACK SEEMS TO BE GETTING WORSE.

Visibility/Wiper
Filed Dec 24, 20192,900 milesNJ

NOTICED A HALF INCH CRACK ON FAR PASSENGER SIDE OF WINDSHIELD. NO IDEA HOW IT HAPPENED. NO MEMORY OF A STONE HITTING THE CAR. REPAIRED AT SAFELITE. TOLD LIKELY WILL NEED REPLACEMENT DUE TO LOCATION OF CRACK (CLOSE TO FRAME) TOLD TO MONITOR. SINCE THEN MULTIPLE CHIPS/NICKS TO WINDSHIELD. AGAIN, NO ROCKS/STONES. JUST TINY NICKS IN GLASS THAT ARE SOMETIMES VISIBLE AND SOMETIMES NOT. CONCERNED OVER LONGEVITY OVER WINDSHIELD. 11 YEAR OLD CAR WINDSHIELD IN BETTER SHAPE.

Visibility/Wiper
Filed Dec 24, 20192,731 milesCA

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. WHILE DRIVING 40 MPH, THE CONTACT HEARD A LOUD CRACKING SOUND COMING FROM THE DRIVER'S SIDE WINDOW. THE CONTACT PULLED OVER AND FELT SOME ROUGH SPOTS THAT WERE CRACKS ON THE GLASS. THE CONTACT CALLED KEARNY MESA SUBARU (4797 CONVOY ST, SAN DIEGO, CA 92111, (858) 278-7100) AND WAS INFORMED TO CALL HER INSURANCE COMPANY BECAUSE THEY COULD NOT ASSIST. THE CONTACT SCHEDULED AN APPOINTMENT WITH A WINDOW REPAIR COMPANY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,731.

Visibility/Wiper
Filed Dec 24, 20199,000 milesAL

VERY SMALL ROCK HIT WINDSHIELD WHILE ON HIGHWAY, CAUSING TINY CHIP NEAR THE DRIVER'S A PILLAR. WITHIN 24 HOURS THE WINDOW HAD CRACKED ACROSS THE LENGTH OF THE WINDSHIELD, NECESSITATING REPLACEMENT. I HAVE A PHOTO. I BELIEVE THE RESULTING DESTRUCTION OF THE ENTIRE WINDSHIELD DUE TO A VERY SMALL CHIP IS PREPOSTEROUS AND SHOULD NOT HAVE OCCURRED.

Visibility/Wiper
Filed Dec 24, 20196,800 milesCA

DEFECTED WINDSHIELD, WINDSHIELD CRACKED. WAS DRIVING ON THE FREEWAY ATTACHED PHOTOS ARE THE SAME TODAY AS THE DAY IT HAPPEN.

Electrical System
Filed Dec 23, 201920 milesFL

THE HOMELINK GARAGE DOOR OPENER DOES NOT FUNCTION WHEN THE IGNITION IS OFF. THIS COULD BE A DANGEROUS SITUATION FOR A WOMAN, DRIVING INTO HER GARAGE, SHUTTING OFF THE ENGINE, THEN GETTING OUT OF THE CAR TO WALK TO THE FRONT OF THE GARAGE WHERE THE WALL BUTTON IS LOCATED. THE DRIVER, KNOWING THAT THE OPENER IS INOPERATIVE WITHOUT THE IGNITION ON, CAN HIT THE HOMELINK BUTTON WHILE THE CAR IS STILL ON. HOWEVER, WHAT IF THE DRIVER IS DISTRACTED BEFORE SHUTTING THE CAR OFF BY SOME OTHER FACTOR, LIKE THE PHONE RINGING OR A FIRE TRUCK GOING BY? THE DRIVER NEGLECTS TO TURN OFF THE ENGINE AND GOES INTO THE HOUSE, WITH POSSIBLE DISASTROUS RESULTS. WITH EVERY OTHER CAR (AND OTHER SUBARU MODELS AS WELL) THE GARAGE DOOR OPENER IS ALWAYS POWERED, AND YOU PULL INTO THE GARAGE, SHUT OFF THE ENGINE, THEN CLOSE THE GARAGE DOOR. THE FORESTER HAS IT ASS-BACKWARDS.

Visibility/Wiper
Filed Dec 23, 20198,200 milesNM

OVER 8,200 MILES OF DRIVING MY 2019 FORESTER, MY WINDSHIELD HAS EXPERIENCED THREE STONE CHIPS, ONE REQUIRING THE COMPLETE REPLACEMENT OF MY WINDSHIELD. ONE CHIP (AND ONE DAY LATER, A CRACKED WINDSHIELD) WAS WHILE SITTING STATIONARY ON A HIGHWAY; A SECOND WHILE DRIVING 35 MPH ON A LOCAL CITY ROAD; AND THE THIRD WHILE DRIVING ABOUT 55 MPH ON A HIGHWAY. COMPARE THIS TO ONE STONE CHIP WHILE IN MOTION, ON MY 2009 FORESTER, COVERING OVER 80,000 MILES AND TEN YEARS OF DRIVING.

Visibility/Wiper
Filed Dec 23, 20191,600 milesWA

THE WINDSHIELD SPONTANEOUSLY CHIPPED WHEN DRIVING AT THE SPEED LIMIT (35MPH).

Visibility/Wiper
Filed Dec 23, 20193,356 milesMD

WHILE DRIVING A SMALL STONE FLEW UP HIT THE WINDSHIELD & IT CRACKED NOT A CHIP A CRACK.

Visibility/Wiper
Filed Dec 20, 201913,330 milesNY

WHILE DRIVING FOR THE PAST 8 MONTHS I HAVE HAD 2 CHIPS IN MY WINDSHIELD FROM SMALL UNKNOWN OBJECTS STRIKING THE FRONT WINDSHIELD. BOTH INCIDENTS HAPPENED WHILE DRIVING STRAIGHT AND UNDER 45 MPH. FIRST INCIDENT HAPPENED WHILE ON THE OFF RAMP OF AN INTERSTATE CAUSING A SMALL CHIP. SECOND INCIDENT HAPPENED WHILE ON A STATE ROUTE AND IN THE PASSING LANE. SMALL UNKNOWN OBJECT STRUCK WINDSHIELD CAUSING QUARTER INCH CHIP.

Electrical System
Filed Dec 20, 201914,000 milesMD

AUTOMATIC REAR LIFT GATE WILL NOT OPEN (WITH EITHER KEY FOB OR INSIDE AUTO RELEASE). BEEPS THREE TIMES AND STILL WILL NOT RELEASE. (THIS STARTED ON 12/15/19). ALSO, LOCKS APPEAR TO HAVE AN ELECTRICAL SHORT (I.E. SOMETIMES THEY WORK, SOMETIMES THEY WON'T). AT TIMES, TOUCHING THE DOOR HANDLE WILL NOT OPEN/LOCK THE DOORS AND UNLOCK MUST BE PRESSED ON FOB INSTEAD. THIS HAS BEEN OCCURRING FOR PAST 5-6 MONTHS. VEHICLE IS STATIONARY FOR ALL ISSUES.

Visibility/Wiper
Filed Dec 19, 20193,500 milesMI

MY WIFE AND I WERE RETURNING TO OUR PARKED VEHICLE AND AND THERE WAS AN APPROXIMATE 18 INCH CRACK APPEARING ON THE LOWER DRIVERS SIDE PORTION OF THE WINDSHIELD. NO CRACK OR ANY SIGN OF DAMAGE WAS VISIBLE BEFORE THAT. THE VEHICLE HAD BEEN STATIONARY IN A PARKING LOT.

Visibility/Wiper
Filed Dec 18, 20195,500 milesTX

WINDSHIELD WAS HIT BY A SMALL ROCK WHILE DRIVING. FROM A CHIP ON THE WINDSHIELD THE CRACK IS NOW ABOUT 1/3 -1/2 OF THE ENTIRE LENGTH OF THE WINDSHIELD, AS IT CONTINUES TO EXPAND. CRACK GREW ABOUT 2IN WHILE SITTING INSIDE MY GARGE OVERNIGHT. CRACK CONTINUES TO EXPAND WHILE CAR IS STATIONARY.

Unknown or Other
Filed Dec 17, 20193,500 milesDE

I PURCHASED MY 2019 FORESTER NEW. AFTER 3,500 MILES THE WINDSHIELD CRACKED. I WAS DRIVING ON THE INTERSTATE AND NOTICED THE CRACK IN THE MIDDLE OF THE WINDSHIELD AND QUICKLY SPREADING ACROSS THE WINDSHIELD. ALTHOUGH THE VEHICLE WAS IN MOTION, I DIDN'T HEAR ANYTHING ACTUALLY HIT THE WINDSHIELD. I HAD IT REPLACED WITH ANOTHER SUBARU MANUFACTURED WINDSHIELD JUST AFTER HAVING THE CAR FOR 3 MONTHS. LAST WEEK, A SMALL PEBBLE HIT THE WINDSHIELD WHILE I WAS DRIVING ON THE ENTRANCE RAMP TO I95. THE CRACK SPREAD QUICKLY ACROSS THE WINDSHIELD AND I NOW NEED TO REPLACE A SECOND WINDSHIELD, WHICH IS ONLY 4 MONTHS OLD. WHILE INSURANCE HAS PAID FOR MOST OF THE REPLACEMENT, MY DEDUCTIBLE WAS $500 FOR EACH WINDSHIELD. ANY SAVINGS REALIZED FOR PURCHASING A FUEL EFFICIENT VEHICLE HAS BEEN ERASED WITH THESE UNNECESSARY REPAIRS.

Visibility/Wiper
Filed Dec 16, 20192,500 milesVA

STOPPED TO GET GAS AND WHILE WASHING WINDOW NOTICED A 12 INCH CRACK ON WINDSHIELD STARTING FROM REARVIEW MIRROR DOWN. UNSURE WHAT HAS CAUSED THIS CRACK AS WE HAVE ONLY OWNED OUR 2019 FORESTER FOR ABOUT 6 MONTHS.

Seats
Filed Dec 16, 20191,200 milesNY

FRONT PASSENGER SEAT SHAKES ON UNEVEN SURFACES, WHEREBY APPEARING UNSTABLE AND INAPPROPRIATELY SECURED TO FOUNDATION OF VEHICLE.

Visibility/Wiper
Filed Dec 14, 201910,500 milesPA

IN UNDER 8 WEEKS MY WINDSHIELD HAS HAD 3 CHIPS AND FINALLY IT HAS CRACKED TO THE POINT WHERE I HAVE TO HAVE IT REPLACED. AFTER THE 2ND CHIP I REALIZED THIS WAS NOT BAD LUCK BUT FAULTY PRODUCT. I CONTACTED MY DEALER & THE SUBARU FACTORY WITH NO HELP. THE FIRST 3 CHIPS HAPPENED WHEN I WAS DRIVING THE 4TH JUST WARMING UP THE CAR. I UNDERSTAND PEBBLES HIT YOUR WINDSHIELD WHEN DRIVING BUT THE 4TH TIME IT HAPPENED THE CAR WAS STATIONARY

Visibility/Wiper
Filed Dec 13, 20194,000 milesAZ

A SMALL PEBBLE HIT MY WINDSHIELD ON THE FREEWAY ON THE BOTTOM DRIVER SIDE OF THE WINDSHIELD, THIS NOT ONLY CAUSE A CHIP, BUT ALSO A CRACK OVER 12 INCHES LONG. I HAVE NEVER HAD A WINDSHIELD WITH SUCH A LARGE CRACK FROM SUCH A SMALL CHIP. I SUSPECT THE GLASS IS DEFECTIVE.

Visibility/Wiper
Filed Dec 13, 20198,500 milesPA

2019 FORESTER PURCHASED 4/19, WINDSHIELD CRACKED SPONTANEOUSLY ON 12/13/19

Visibility/Wiper
Filed Dec 11, 20195,600 milesCA

JUST AS OTHERS SAID, I WAS DRIVING ON A LOCAL STREET WITHOUT ANY BIG RIG / TRUCK IN SIGHT AND ALL OF A SUDDEN WINDSHIELD GOT A SPOT CRACK, ABOUT PENNY SIZE. CAR IS 2019 SUBARU FORESTER LIMITED.

Visibility/Wiper
Filed Dec 11, 20199,000 milesMO

WINDSHIELD CRACKED WHILE DRIVING. SMALL ROCK HIT THE WINDSHIELD AND LEFT A SMALL CRACK THAT SPREAD QUICKLY. REPLACED WINDSHIELD AT SAFELITE. NOW EYESIGHT SYSTEM TURNS OFF FOR NO APPARENT REASON.

Engine
Filed Dec 10, 2019500 milesMO

1. WHEN START THE VEHICLE COLD OR WARM, THE ENGINE IS LOUD AND HIGH RPM FOR 60 SECONDS. VEHICLE SHAKES 2. AFTER 60 SECONDS, THE RATTLE/KNOCKING NOISE FROM THE ENGINE KICKS IN AND STAYS ON. THE NOISE OCCURS 90% OF THE NUMBER OF TIMES STARTING THE VEHICLE. 3. HUGE AMOUNT OF WHITE SMOKE FROM TAILPIPE WHEN STARTUP THE ENGINE. SMOKE GRADUALLY REDUCE 4. REAR TAIL GATE DOES NOT OPEN WHEN USING BUTTON ON REMOTE, BUTTON ON THE VEHICLE AND BUTTON RIGHT ON THE TAILGATE.

Visibility/Wiper
Filed Dec 10, 20193,500 milesPA

RETURNED TO VEHICLE FROM GROCERY STORE,PARKED FAR AWAY FROM OTHER VEHICLES. TEMP WAS 60 + DEGREES OUTSIDE. RETURNED TO CAR 1 + HRS. LATER TEMP DROPPED TO 30 + DEGREES TO 35. WINDSHIELD HAD CRACKED FROM LEFT PLIER MID HEIGHT TO CENTER OF WINDSHIELD REAR VIEW MIRROR HEIGHT. NO OTHER EXPLANATION FOR THE CRACK.

Unknown or Other
Filed Dec 10, 201925 milesPA

WEATHER DISPLAY WON'T SHOW CITY WHERE I LIVE ( PHILADELPHIA) BUT WILL ONLY SHOW PRINCETON / TRENTON NJ. NO MATTER WHERE I DRIVE( DELAWARE) FOR EXAMPLE IT STILL SHOWS PRINCETON/TRENTON WEATHER. TOOK BACK TO DEALER NUMEROUS TIMES. THEY WIPED OUT ALL SETTINGS ECT. MORE THEN ONCE. SAID IT WAS A SIRIUS XM PROBLEM. THEY

Air BagsCrashFire1 injured
Filed Dec 9, 201914,000 milesNH

TL* THE CONTACT OWNED A 2019 SUBARU FORESTER. THE CONTACT STATED THAT ALL THE AUTOMATIC SAFETY FEATURES FAILED ON THE VEHICLE. WHILE DRIVING BETWEEN 50-55 MPH AND CHANGING LANES, THE LANE DEPARTURE WARNING FAILED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED STERNUM THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS ABLE TO EXIT THE VEHICLE BEFORE IT CAUGHT FIRE AND BURNED TO THE GROUND. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. THE VIN WAS UNKNOWN.

Visibility/Wiper
Filed Dec 7, 201911,000 milesCA

WELL, IT LOOKS LIKE I GOT THE SAME ISSUES AS MANY OTHERS WITH MY FORESTER: DRIVING ON A LOCAL ROAD, GOT SMALL ROCK HIT RIGHT CORNER OF MY WINDSHIELD. NOTHING HAPPENED THEN, NO CRACK, JUS TINY SPOT FROM THE ROCK. PARKED CAR OVERNIGHT INTO THE GARAGE AND DISCOVERED HUGE CRACK IN THE MORNING, ALL WAY FROM THE PASSENGER SIDE TO THE MIDDLE OF THE GLASS. I HAD MANY OTHER ROCKS, BIG AND NOT HIT ME BUT I DID NOT HAVE ANYTHING LIKE THAT. FOR 20 YEARS OF DRIVING MY WINDSHIELD WAS REPLACED ONCE, JUST BECAUSE OF CHIP LOCATION (UNREPAIRED ZONE). THIS IS RIDICULOUS! SUBARU, TAKE AN ACTION ON THIS.

Unknown or Other
Filed Dec 5, 201916,000 milesMA

I PARKED MY 2019 SUBARU TOURING TRIM CAR IN MY COUSIN'S DRIVEWAY ON FRIDAY, NOV 29, 2019. THERE WAS NO DAMAGE TO THE WINDSHIELD. I VISITED WITH HIM OVER LUNCH. I CAME BACK OUT TO THE CAR AT ABOUT 3:00PM AND ON SITTING IN MY DRIVER'S SEAT AND LOOKING OUT I IMMEDIATELY NOTICED A LARGE CRACK IN THE WINDSHIELD, STARTING FROM THE GLASS EDGE UNDER THE TRIM, GOING UP ABOUT 7 INCHES AND THEN TURNING AND GOING OVER ABOUT 7 MORE INCHES. I TOOK IT TO THE DEALER ON MONDAY, DECEMBER 2ND. THEY INSPECTED THE DAMAGE AND SAID THEY HAD DETERMINED IT WASN'T SOMETHING COVERED BY WARRANTY. WINDSHIELDS, PROPERLY MANUFACTURED AND PROPERLY INSTALLED, DON'T JUST CRACK! INTEGRITY OF THE WINDSHIELD IS PART OF THE CRASH PROTECTION FOR THE VEHICLE SO THIS IS A SAFETY HAZARD. DISGUSTED, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *PM

Visibility/Wiper
Filed Dec 5, 20197,200 milesIL

WAS DRIVING AND HEARD A CRACK. NO STONE OR OBJECT HIT THE WINDSHIELD. DIDN'T SEE ANYTHING. PUT THE CAR IN THE GARAGE. CAME OUT AN HOUR LATER AND THERE WAS A 15" CRACK ON THE PASSENGER SIDE WINDSHIELD

Electrical System
Filed Dec 4, 201910,000 milesCT

TRAVELING ON HIGHWAY, APPROXIMATELY 60 MPH, TAPPED BRAKES AND ANTI LOCKS ACTIVATED, IMMEDIATELY AFTERWARDS ENTIRE DASHBOARD LIT UP WITH EVERY WARNING LIGHT POSSIBLE ON THE VEHICLE. I TOOK THE FIRST EXIT, TRAVELING APPROXIMATELY A QUARTER OF A MILE FROM START OF INCIDENT, INTO A PARKING LOT, DIRECTLY OFF THE HIGHWAY, WHEN THE CAR SHUT DOWN. TRIED MULTIPLE TIMES TO RESTART THE CAR- IT WOULD CATCH AND THEN SHUT OFF. ENDED UP GETTING IT TOWED TO MY HOME DEALER. THE CAUSE IS UNKNOWN. IT APPEARED TO BE A CATASTROPHIC FAILURE OF THE COMPUTER WHICH CAUSED THE ENTIRE CARS SYSTEMS TO SHUT DOWN. PICTURES SHOW DASH LIT UP AND SCREEN SHOT OF 'MY SUBARU' APP WHICH INDICATED ONLY SOME OF THE WARNING LIGHTS, ALTHOUGH ALL LIGHTS WERE LIT.

Visibility/Wiper
Filed Dec 3, 20196,460 milesSD

OUR 2019 SUBARU FORESTER HAS HAD NUMEROUS WINDSHIELD CRACKS AND CHIPS AND CURRENTLY HAS LESS THAN 7000 MILES ON IT. THE FIRST CHIP OCCURRED AT AROUND 2000 MILES AND SPLIT INTO A SIZABLE CRACK WITHIN 24 HOURS. THE WINDSHIELD WAS REPLACED FOR OVER $1000 AT 3330 MILES BUT HAD RECEIVED A COUPLE ADDITIONAL CHIPS PRIOR TO ITS REPLACEMENT. ADDITIONAL CHIP REPAIRS OCCURRED AT AT 5125 MILES AND 6460 MILES. ALL CHIPS/CRACKS OCCURRED FROM MINOR ROCK STRIKES THAT HAVEN'T/WOULDN'T CAUSE ISSUES IN OTHER VEHICLES. ALL ROCK STRIKES OCCURRED ON PAVED ROADS AT SPEEDS BETWEEN 30 AND 55 MPH. DEALERSHIP CONTINUES TO DENY ANY ISSUE AND CLAIMS WE JUST HAVE BAD LUCK. HAVING 4 CHIPS AND 1 CRACK ON A VEHICLE WITH LESS ROUGHLY 6500 MILES IS TOUGH TO BELIEVE IT IS JUST BAD LUCK HOWEVER...

Seats
Filed Dec 1, 20192,000 milesOR

PRIMARILY DRIVER'S SEAT IS NOT COMFORTABLE. BACK PAIN STARTS ALREADY AFTER 30 MIN DRIVE, GET LEGS CRAMPS WHEN YOU STEP OUT OF THE CAR. SEAT CONFIGURATION DOES NOT ALLOW TO ADJUST IT FOR COMFORTABLE SEATING POSITION DUE TO POOR DESIGN. FORESTER 2019 HAS THE MOST ADJUSTABLE SEATS FROM ALL SUBARU LINE, BUT LOOKS LIKE WORSE CONFIGURATION OVERALL. ALL EXISTING ADJUSTMENTS STILL DO NOT ALLOW TO SEAT COMFORTABLY EVEN FOR A PRETTY SHORT PERIOD OF TIME. IF YOU TRY TO SUPPORT THE BOTTOM PART OF THE BACK, THEN UPPER PART IS NOT TOUCHING THE SEAT AND IN CASE OF REAR ACCIDENT INJURY CHANCES ARE HIGHER THAN AVERAGE. IF YOU ADJUST TO SUPPORT UPPER PART, THEN LOWER PART DOES NOT HAVE ANY SUPPORT AND BACK HURTS ALREADY AFTER 5-10 MIN DRIVE.

Visibility/Wiper
Filed Nov 30, 20194,000 milesCA

A MONTH AFTER FIRST WINDSHIELD CRACK REPLACEMENT, WHICH SUBARU COVERED AS A GESTURE OF 'GOOD WILL' WITHOUT ACKNOWLEDGING THE OBVIOUS ISSUE, MY SECOND WINDSHIELD CRACKED. THIS TIME I WAS NOT EVEN DRIVING. CAR WAS PARKED IN TEMPERATE SAN FRANCISCO PARKING LOT. THE CRACK WAS EXACTLY THE SAME A FIRST ONE (SOME ODDS I HAVE TO BE AT FAULT FOR TWO INVISIBLE IMPACT POINTS IN THE SAME EXACT AREA, I SHOULD PROBABLY BUY A LOTTERY TICKET!). NO IMPACT POINT (EXCEPT TO DRAG A BALL POINT PEN UP THE LINE AND STICK IT INTO THE SAME SPACE THAT THE FIRST SPOT STUCK). CRACK STRAIGHT UP FROM DEFROSTER IN MIDDLE OF WINDSHIELD AND CURVED TOWARD THE PASSENGER SIDE. BROUGHT IT IN TO THE SAME SERVICE MANAGER WHO SAID THERE IS OBVIOUSLY AN ISSUE WITH THE SEAM OR THE GLASS. MIRACULOUSLY, HIS STATEMENT WAS NOT SENT TO CORPORATE AND HE NO LONGER WORKED THERE WHEN I CALLED TO FOLLOW-UP ON WHY I HADN'T HEARD BACK. I HAVE PICTURES OF BOTH AND THEY ARE THE SAME. IRONICALLY, AFTER BRINGING IT BACK IN FOR A DIAGNOSTIC LOOK BY ANOTHER MANAGER, MY WINDSHIELD WAS ACTUALLY HIT BY A ROCK TWO DAYS LATER. THIS IMPACT LOOKS NOTHING LIKE THE OTHER TWO. IT ACTUALLY HAS A POINT OR ORIGIN WITH THE SPIDER EFFECT ONE EXPECTS FROM A ROCK HITTING THE WINDSHIELD.

Visibility/Wiper
Filed Nov 30, 20192,000 milesCA

DRIVING UP TO TAHOE IN TRAFFIC GOING ABOUT 20 MPH. ABOUT 17 DEGREES OUT. CRANKING THE HEAT INSIDE THE CAR AND WIPER BLADES HEATED. HEARD A LOUD CRACK AND WINDSHIELD SPLIT RIGHT UP THE MIDDLE ABOVE THE DEFROSTER. NO IMPACT POINT VISIBLE. THE NEXT MORNING WHEN WE HAD THE HEAT ON HEADED TO THE MOUNTAIN THE CRACK STARTED TRAVELING SIDEWAYS TOWARD THE PASSENGER SIDE. PURCHASED VEHICLE 12/29/18. FIRST CRACK 2/22/19. WILL FOLLOW-UP WITH SECOND CRACK STORY ON 4/16/19, TWO WEEKS AFTER REPLACEMENT.

Visibility/Wiper
Filed Nov 22, 20192,000 milesMO

A ROCK HIT WINDSHIELD WHILE DRIVING 60MPH LEAVING AN UNNOTICED CHIP. A FEW DAYS LATER, AN 18 INCH CRACK IN WINDSHIELD APPEARED WHILE PARKED. CURRENTLY AWAITING REPLACEMENT OF WINDSHIELD THROUGH INSURANCE CLAIM DEPARTMENT.

Equipment › ElectricalCrash1 injured
Filed Nov 19, 201921,419 milesNH

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED DUE TO A CHAIN REACTION TOTALING SEVEN OTHER VEHICLES. WHEN THE CONTACT PUSHED THE SOS BUTTON INSIDE HER VEHICLE, SHE SPOKE WITH STARLINK AND WAS INFORMED THAT SHE WOULD BE CONNECTED TO 911. INSTEAD, THE "YOUR CALL CANNOT BE COMPLETED AS DIALED, PLEASE TRY YOUR CALL AGAIN LATER" MESSAGE WAS HEARD. ALSO, THE STARLINK APP INDICATED THAT THE VEHICLE WAS FUNCTIONING AT 100%; HOWEVER, THE BLIND SIDE DETECTION HAD DETACHED FROM THE VEHICLE DUE TO THE CRASH. THE FOLLOWING DAY, THE CONTACT CALLED SUBARU STARLINK AND WAS INFORMED THEY WOULD LOOK INTO THE FAILURES. THE CONTACT HAD NOT HEARD BACK AND THEN CALLED SUBARU AMERICA. THE MANUFACTURER STATED THAT THEY WOULD OPEN AN IT TICKET. THE CONTACT FOLLOWED-UP WITH THE MANUFACTURER AND FOUND THAT NOTHING HAD BEEN DONE AND A TICKET WAS NOT OPENED. THE CONTACT INJURED HER BACK AND SUSTAINED A SPRAINED ANKLE AND WHIPLASH. IMMEDIATE MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO NORTH READING SUBARU (978-386-6090, LOCATED AT 260 MAIN ST, NORTH READING, MA 01864) AND THEN TAKEN TO A BODY SHOP. THE ENTIRE REAR END OF THE VEHICLE HAD TO BE REPLACED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 21,419.

Visibility/Wiper
Filed Nov 12, 20197,058 milesFL

DID NOT SEE AN IMPACT POINT, BUT A LARGE CRACK (18") APPEARED ON THE WINDSHIELD. CAR SAT IN THE GARAGE AND THE CRACK GREW TO ABOUT 24". IT IS IN FRONT OF THE DRIVER SIDE EYE SIGHT GOES DOWN ABOUT HALF WAY ON THE WINDSHIELD AND THEN TURNS TOWARDS THE PASSENGER SIDE. READ THAT MULTIPLE PEOPLE ARE HAVING THIS ISSUE. SUBARU STATED NO RECALL, HAD TO GO THROUGH INSURANCE

Visibility/Wiper
Filed Nov 12, 20198,350 milesPA

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. WHILE DRIVING 70 MPH, THE FRONT PASSENGER SIDE WINDSHIELD CRACKED ON ITS OWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED HER INSURANCE COMPANY AND AN EMPLOYEE WAS SENT TO PERFORM A TEMPORARY REMEDY ON THE CRACK TO PREVENT MORE DAMAGE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 8,350. *LN *TR

Visibility/Wiper
Filed Nov 11, 201921,300 milesCT

ON THE MORNING OF 11/9/19 I HAD DRIVEN APPROXIMATELY 5 MILES FROM HOME AND WAS AT A STOP LIGHT. SUDDENLY, WHILE STOPPED, I HEARD A CRACK AND SAW THAT MY WINDSHIELD HAD CRACKED. THERE WERE NO OTHER CARS IN THE AREA. THE CRACK BEGAN AT THE BOTTOM OF THE CENTER OF THE WINDSHIELD JUST ABOVE THE END OF THE DRIVER SIDE WIPER BLADE. THE CRACK SPREAD UPWARDS ABOUT 8 INCHES AND THEN WENT RIGHT ANOTHER 4 INCHES. I CONTACTED SUBARU CUSTOMER SERVICE. THEY OPENED A CLAIM AND ADVISED ME TO VISIT THE CLOSET DEALERSHIP. UPON VISITING THE CLOSEST DEALERSHIP, THEY SUGGESTED THAT A SMALL ROCK MAY HAVE CHIPPED THE GLASS, BUT THERE IS NO CHIP OR STARBURST WHERE THE POINT OF IMPACT MAY HAVE BEEN. THIS WAS COMPLETELY SPONTANEOUS AND WAS NOT INFLUENCED FROM ANY ROCKS/PEBBLES, ETC. BECAUSE SUBARU AND THE DEALERSHIP DISREGARDED MY CONCERN, I HAD NO CHOICE BUT TO CONTACT MY INSURANCE COMPANY TO FILE A CLAIM AS TO NOT RISK THE CHANCE OF BEING PULLED OVER AND ISSUED A TICKET. I AM VERY DISAPPOINTED THAT THIS HAPPENED AND REALLY HOPE THAT SUBARU WILL TAKE ACTION. MY INSURANCE COMPANY WAS VERY HESITANT TO APPROVE AN OEM WINDSHIELD AND I WILL HAVE TO FRONT THE COST OF THE RECALIBRATION. THIS IS VERY DISHEARTENING AS I LOVE MY SUBARU, BUT NOW I'M HAVING SECOND THOUGHTS ON HOW SAFE IT ACTUALLY IS.

Visibility/Wiper
Filed Nov 10, 20193,500 milesAZ

AFTER 3500 MILES WINDSHIELD CRACKED BETWEEN EYE SIGHT SYSTEM CAMERAS. CRACK HAS AROUND 20 INCHES. NO VISIBLE STONE IMPACT. LOOKS LIKE GLASS QUALITY ISSUE.

Visibility/Wiper
Filed Nov 4, 20195,000 milesIL

VEHICLE WAS IN MOTION WHEN WINDSHIELD CRACKED. A SMALL PEBBLE FROM THE HIGHWAY HIT THE GLASS AND CAUSED A LONG CRACK. THE FOLLOWING DAY AFTER BEING PARKED OVERNIGHT, THE CRACK WAS EVEN LONGER. I HAD TO REPLACE THE WINDSHIELD LESS THAN ONE MONTH AGO FOR ANOTHER CRACK.

Visibility/Wiper
Filed Nov 3, 20197,000 milesMI

THE WINDSHIELD CRACKED WHILE PARKED IN A PARKING LOT. IT HAS SPREAD TO THE MAJORITY OF THE DRIVES SIDE.

Visibility/Wiper
Filed Nov 2, 201914,000 milesNV

DRIVING AROUND 60 MILES DOWN A SMOOTH PAVED HIGHWAY A LARGE FOOT LONG CURVED CRACK FORMED ON THE WINDSHIELD FROM THE BASE. I DID NOT SEE OR HEAR GRAVEL HIT THE WINDOW, OF IT DID IT MUST HAVE BEEN VERY SMALL. THERE IS NO CONSPICUOUS IMPACT POINT.

Visibility/Wiper
Filed Nov 1, 20193,000 milesNC

GOT MY NEW FORESTER 8/1/19. ON 9/20/19, THE WINDSHIELD CRACKED WHILE ON THE HIGHWAY. WE DID NOT HEAR ANYTHING HIT IT. THE CRACK GREW TO ABOUT 2 FEET, AND THE WINDSHIELD HAD TO BE REPLACED ON 9/25/19. ABOUT 10/25/19, I GOT 2 DINGS FROM ROCKS THAT HAD TO BE REPAIRED. I DROVE A TOYOTA FOR 12 YEARS AND HAD ONE DING. I DON'T THINK THE SUBARU WINDSHIELDS ARE STRONG ENOUGH, AND I THINK THEY PRESENT A HAZARD.

Visibility/Wiper
Filed Nov 1, 2019400 milesOH

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. WHILE DRIVING, THE CONTACT NOTICED THAT THE WINDSHIELD WAS CRACKED IN THE MIDDLE WITHOUT AN IMPACT OCCURRING. THE VEHICLE WAS TAKEN TO SERRA AUTO PARK (LOCATED AT 3281 S ARLINGTON RD, AKRON, OH 44312, (330) 644-1300) WHERE THE WINDSHIELD WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 400.

Wheels
Filed Oct 31, 20195,000 milesWA

I RECENTLY HAD MY TIRES ROTATED FOR THE FIRST TIME AND THE MECHANIC REPORTED THAT ONLY 3 OF THE 5 LUG NUTS WERE TORQUED TO SPECIFICATION. THE OTHER TWO WERE ONLY "FINGER TIGHT"

Visibility/Wiper
Filed Oct 29, 20199,200 milesAR

WHILE TRAVELING AT APPROXIMATELY 70 MPH ON AN INTERSTATE WITH LITTLE TO NO TRAFFIC FOR APPROXIMATELY 1/4 MILE AHEAD OR BEHIND MY VEHICLE THE WINDSHIELD SPONTANEOUSLY CRACKED FROM THE BOTTOM OF THE WINDSHIELD, NEAR THE CENTER OF THE WINDSHIELD, VERTICALLY TOWARDS THE TOP AND THEN TURNED HORIZONTAL. THERE WAS NO SOUND OF AN IMPACT OR EVIDENCE OF AN EXTERNAL FACTOR CAUSING THE WINDSHIELD TO FRACTURE.

Visibility/Wiper
Filed Oct 29, 201918,555 milesCA

WE BOUGHT THE VEHICLE IN DECEMBER 2018. SINCE THEN WE HAVE HAD THE WINDSHIELD CRACK ON US TWICE. THE FIRST CRACK DEVELOPED 3 MONTHS AFTER THE DATE OF THE PURCHASE. WE NOTICED THE CRACK AFTER GETTING BACK INTO THE VEHICLE WHILE IT WAS PARKED OUTSIDE. THE SECOND CRACK APPEARED IN OCTOBER 2019. THE SECOND CRACK DEVELOPED WHILE DRIVING ON THE HIGHWAY. IT WAS EARLY IN THE MORNING AND THERE WERE NO OTHER VEHICLES IN FRONT OF ME. I WAS DRIVING AND HIT A SMALL BUMP IN THE ROAD. IMMEDIATELY RIGHT AFTER I NOTICE THE CRACK DEVELOP. BOTH TIMES THE CRACK WAS ON THE DRIVER SIDE DIRECTLY ACROSS THE LINE OF SIGHT.

Visibility/Wiper
Filed Oct 29, 201911,050 milesMI

TRAVELING AT ABOUT 30 MPH A SMALL PEBBLE HIT MY WINDSHIELD. DID NOT SEE ANY DAMAGE BUT WHEN I GOT BACK INTO THE CAR AFTER A GYM WORKOUT (2 HOURS) THE WINDSHIELD DEVELOPED A CRACK FROM THE DRIVER'S SIDE EDGE OF WINDSHIELD TOWARDS THE CENTER OF THE WINDSHIELD (18' FROM EDGE OF WINDSHIELD TO THE END OF CRACK). I TOOK MY CAR TO HENDERSON GLASS IN TROY MI. AND I SUBMITTTED A CLAIM WITH PROGRESSIVE INSURANCE WHILE AT HENDERSON GLASS (REFERAL # 681837). LATER I HAD READ SUBARU FORESTER'S WERE HAVING WINDSHIELD CRACKING ISSUES. MY ISSUE IS MY $100.00 DEDUCTIBLE AND MY INSURANCE COMPANY HAVING TO PAY FOR A WINDSHIELD THAT MAYBE A MANUFACTER DEFECT. ALSO I DO NOT WANT MY INSURANCE RATES GO UP FOR CLAIM.

Unknown or Other
Filed Oct 28, 201911,000 milesMO

ONE DAY I WAKE UP TO DRIVE MY CAR TO WORK TO FIND A SMALL CRACK IN MY WINDSHIELD WITH NO SINGLE REASON FOR THIS TO HAPPEN

Visibility/Wiper
Filed Oct 28, 201910,000 milesMI

WINDSHIELD HAS CRACKED TWO TIMES IN LESS THAN A YEAR. IN ONE INSTANCE IT WAS A MINOR ROCK CHIP (INCURRED WHILE DRIVING ON HIGHWAY NEXT TO CONSTRUCTION VEHICLE) THAT TURNED INTO A FULL-BLOWN CRACK WITHIN 5 MINUTES, IN THE OTHER THERE APPEARS TO BE NO CAUSE (VEHICLE WAS PARKED OVERNIGHT, CRACK APPEARED IN AM)

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2019 Subaru Forester → · Every Forester year → · How the figures are calculated →