Page 15 of 17 · complaints 701–750 of 834

2019 Subaru Forester complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Visibility/Wiper
Filed Oct 28, 20198,000 milesWA

WINDSHIELD ARE EASILY CRACK BY DEBRIS ON THE ROAD. AND SAT IN THE SON, IT WILL CRACK. I WAS DRIVING ON THE FREEWAY AND A CAR FLICK A ROCK FROM ROAD (CONSTRUCTION AREA) AND HIT MY WINDSHIELD AND IMMEDIATELY CRACKED. ALSO PRIOR TO THE ROCK CHIP, MY CAR WAS PARKED AT WORK AND WHEN I CAME OUT TO SIT IN MY CAR ON MY BREAK, I NOTICE THERE IS A LONG LINE ON WINDSHIELD AND THERE'S A LINE CRACK

Visibility/Wiper
Filed Oct 28, 20191,500 milesIA

I HAVE ONLY HAD MY FORESTER FOR 3-4 MONTHS WHEN I NOTICED A CHIP ON THE WINDSHIELD, I CALLED SAFE LIGHT AND THEY CAME TO REPAIR IT. THEN IT CRACKED ACROSS MY WINDSHIELD NEEDING TO BE REPLACED. THE VERY NEXT WEEK ANOTHER CHIP HAPPENED WHILE I WAS DRIVING UNDER 35 MPH. I HAVE TO GET THE WINDSHIELD REPLACED AND RE CALIBRATED WHICH IS 1,000-2,000 +

Unknown or Other
Filed Oct 28, 20197,000 milesNY

THERE WINDSHIELD WENT FROM FINE, NOT CHIPPED OR CRACKED IN THE EVENING TO HAVING AN 18INCH CRACK IN THE MORNING. NOTHING OCCURRED DURING THIS TIME TO CAUSE THE CRACK. THE CAR WAS PARKED IN THE BACK OF MY DRIVEWAY OVERNIGHT. THE CRACK CONTINUE TO GROW ANOTHER 6 INCHES BEFORE IT WAS REPLACED 24HRS AFTER THE CRACK APPEARED.

Visibility/Wiper
Filed Oct 28, 201912,000 milesIL

***WINDSHIELD CRACKED*** JUST LIKE MANY OTHERS THAT REPORTED THE SAME. THE WINDSHIELD CRACKED STANDING IN THE GARAGE. STARTED FROM ALL THE WAY ON THE BOTTOM AND ARCHED OVER TO THE MIDDLE OF THE WINDSHIELD AND SO FAR IT HAS STOPPED SPREADING. THERE IS NO SIGN OR IMPACT FROM ANY ROCKS OR DEBRIS. JUST A SOLID LINE. I HOPE SUBARU WILL LIVE UP TO THIS AND REPLACE THE WINDSIELD AND CALIBRATE THE EYE SIGHT UNDER FULL WARRANTY. CAR HAS 12K AND HAD IT SINCE FEB. 2019. THERE IS A LAWSUIT CURRENTLY PENDING ON THIS ISSUE AND IT STATED TO FILE A COMPLAINT HERE. I BOUGHT THIS CAR BECAUSE OF HOW SAFE THEY CLAIM IT IS. NOW I HAVE A NEW BORN AND I DONT KNOW IF THIS CAR IS AS SAFE AS IT CLAIMS TO BE DUE TO THIS FAULTY WINDSHIELD.

Visibility/Wiper
Filed Oct 28, 20197,700 milesIL

A SEVERELY CRACKED WINDSHIELD DEVELOPED OVERNIGHT WHILE CAR WAS STATIONARY IN OWNERS DRIVEWAY. THE CRACK WAS IN THE FORM OF A SPIDER WEB WITH NO EVIDENCE OF IMPACT OF ANY KIND. THE AREA OF THE CRACKED WINDSHIELD WAS PERFECTLY SMOOTH, WITH NO DEFORMATION FROM ANY KIND OF IMPACT.

Unknown or Other
Filed Oct 28, 20192,600 milesTX

WHEN I WAS DRIVING ON THE HIGHWAY, I HEARD THE CRACK, BUT I DIDN'T SEE THE OBJECT. AFTER I HEARD THE SOUND, I SAW THERE'S A CRACK ON THE WINDSHIELD.

Unknown or Other
Filed Oct 27, 20199,000 milesCT

WHILE DRIVING TO WORK ON SEPTEMBER 3, 2019, I HEARD A NOISE AND SAW THAT A CRACK APPEARED TO THE LEFT OF THE PASSENGER SIDE OF THE WINDOW. IT WAS APPROXIMATELY 4 INCHES STRAIGHT ACROSS. I CALLED MY INSURANCE AGENCY TO REPORT IT. IT TOOK A WEEK FOR THE WINDSHIELD TO COME IN. DURING THAT WEEK THE CRACK SPREAD TO THE CENTER OF THE CAR. THE WINDSHIELD COMPANY FIXED IT AND 2 WEEKS TO THE DAY, MY HUSBAND AND I WERE DRIVING DOWN THE HIGHWAY AND HEARD SOMETHING HIT THE WINDSHIELD. I KNOW HAVE A SPIDER WEB CRACK IN MY WINDSHIELD. SO FAR IT HASN'T GONE ANY FURTHER SO I HAVE NOT CONTACTED MY INSURANCE COMPANY YET.

Unknown or Other
Filed Oct 27, 20192,000 milesAK

WINDSHIELD CRACKED VERY EASILY WITH SMALL ROAD DEBRIS MAKING CONTACT WHILE DRIVING ON THE HIGHWAY. THE EYESIGHT COLLISION AVOIDANCE OCCASIONALLY DOES NOT FUNCTION DUE TO THE CRACK IN THE WINDSHIELD.

Visibility/Wiper
Filed Oct 27, 201912,000 milesPA

I WAS DRIVING UP A HILL ON A BYPASS AND A WORK TRUCK KICKED UP A ROCK THAT HIT ME WINDSHIELD, NOTHING HAPPENED THEN, I CHECKED HOURS LATER AND IT TURNED INTO A SMALL CRACK, A FEW DAYS LATER THAT SMALL CRACK TURNED INTO A BIG CRACK THAT GREW THE ENTIRE WINDSHIELD AND IS IN FIELD OF VISION

Unknown or Other
Filed Oct 27, 20191,200 milesVA

WENT OVER A SET OF TRAIN TRACKS AND THE NEXT DAY MY WINDSHIELD WAS CRACKED. REPLACED WINSHIELD

Unknown or Other
Filed Oct 27, 2019200 milesNY

PURCHASED 2019 SUBARU FORESTER ON 12/12/18. WITHIN 1 MONTH OF PURCHASE THE WINDSHIELD CRACKED WHILE DRIVING AND NOTHING HAD GOT IT TO DAMAGE IT. BECAUSE OF A 500+ WINDSHIELD BACKORDER IN THE US AND OUT OF THE COUNTRY THERE WAS NO IDEA AS TO WHEN THEY WOULD BECOME AVAILABLE DUE TO THE CRACKS AND NOT BEING ABLE TO SAFELY SEE THE RD TO DRIVE I HAD TO MAKE SEVERAL ATTEMPTS TO SUBARU FOR THEM TO COVER THE COST OF A RENTAL VEHICLE. AT THIS TIME AND WITHIN THAT 1ST MONTH I SAID TO SUBARU MANAGEMENT AT DONALDSON SUBARU I WANT TO TRADE BACK MY VEHICLE FOR A DIFFERENT SUBARU. JUST REPLACED WINDSHIELD AGAIN IN 9/2019

Visibility/Wiper
Filed Oct 27, 201910,000 milesMD

WHILE DRIVING AT HIGHWAY SPEEDS A SMALL ROCK (SOUNDED LIKE A SMALL 'CLICK') HIT THE WINDSHIELD. THERE WAS NO IMMEDIATE CRACK WITH ONLY A SMALL CHIP IN THE WINDSHIELD. AFTER LEAVING WORK THAT DAY THE CHIP HAD TURNED INTO A CRACK APPROXIMATELY 6 INCHES IN LENGTH. THE CRACK CONTINUED TO INCREASE IN LENGTH OVER THE NEXT TWO DAYS AND EVEN SPLIT OFF INTO A SECONDARY CRACK.

Visibility/Wiper
Filed Oct 27, 2019300 milesCO

WINDSHIELD CRACKED WHILE PARKED 3 WEEKS AFTER O BOUGHT IT. SUBARU REFUSED RESPONSIBILITY, SO I HAD TO PAY FOR THE REPLACEMENT AND RECALIBRATION.

Visibility/Wiper
Filed Oct 27, 20196,000 milesMI

WHILE DRIVING DOWN A ROAD GOING 45 A SMALL ROCK POPPED UP AND HIT MY WINDSHIELD CAUSING A CHIP IN IT. I'VE HAD MY FAIR SHARE OF ROCKS POP UP BEFORE AND HIT MY WINDSHIELD WHILE DRIVING, AND HAVE NEVER HAD ONE THIS SMALL CAUSE A CHIP. IT IS PRETTY MUCH DIRECTLY IN FRONT ON MY EYE SIGHT CAMERAS.

Visibility/Wiper
Filed Oct 27, 20192,000 milesCA

ON 2/9/19 ABOUT 5PM AFTER CAR WAS PARKED IN GARAGE FOR ABOUT AN HOUR I NOTICED A LARGE CRACK ON THE WINDSHIELD ABOUT 20 INCHES LONG ON FRONT PASSENGER SIDE. I HAD JUST COME BACK DRIVING ON THE HIGHWAY AND DIDN'T HEAR ANYTHING HIT MY WINDSHIELD NOR DID I NOTICE A CRACK IN MY WINDSHIELD. I HAD THE HEATER AND DEFROST ON ALONG WITH THE WIPERS GOING AT THIS TIME B/C IT WAS RAINING OFF AND ON. THE CRACK LINE WAS NEAR THE HEATING ELEMENT ON THE PASSENGER SIDE WINDSHIELD AND CONTINUED HORIZONTALLY TOWARD THE DRIVER SIDE WINDOW. IT WAS ABOUT 20 INCHES LONG. I BELIEVE THE COMBINATION OF THE WINDSHIELD BEING COLD AND THE HEATING DEFROST MECHANISM BEING TURNED CAUSED THE WINDSHIELD TO CRACK. MY INSURANCE, GEICO, REIMBURSED ME FOR EVERYTHING EXCEPT FOR $50.

Electrical System
Filed Oct 27, 2019500 milesCA

SINCE OWNING CAR SINCE DECEMBER 2018, I HAVE NOTICED INTERMITTENTLY THAT THE REAR HATCH WILL NOT OPEN MANUALLY WHEN I PRESS THE BUTTONS IN THE BACK. ALSO SOMETIMES IT DOES NOT OPEN WHEN I PRESS THE BUTTON ON LEFT SIDE OF DASHBOARD. THERE IS A RELEASE MECHANISM ON THE INSIDE REAR DOOR PANEL BUT IT IS DIFFICULT TO REACH BECAUSE I HAVE TO CRAWL INTO THE REAR OF CAR FROM A SIDE DOOR. I ALSO NEED A METAL TOOL TO OPEN PANEL. I THINK SUBARU NEEDS TO ADD A KEYHOLE ON THE OUTSIDE OF HATCH SO I CAN USE MY KEY TO OPEN IT IN EMERGENCIES.

Electronic Stability Control (esc)
Filed Oct 27, 20198,000 milesSD

A LARGE CRACK IN THE WINDSHEILD THOUGH THE TOP CENTER , WHERE THE EYESIGHT TECHNOLOGY CENTER IS LOCATED, OCCURRED WITHOUT ANY INCIDENT TO CATALYZE THE CRACKING OF THE GLASS.

Electrical System
Filed Oct 25, 20195,000 milesMA

THERE ARE ACTUALLY THREE ISSUES WITH THE VEHICLE. THE BIGGEST ISSUE, AND POTENTIALLY THE MOST DANGEROUS, IS THE VEHICLE RANDOMLY SHUTTING ITSELF OFF - NOT STALLING. THE PROBLEM OCCURS MOST OFTEN WHILE STOPPED AT LIGHTS, BUT HAS OCCURRED IN OTHER SITUATIONS AS WELL. ALL FUNCTIONS IN THE VEHICLE STOP, A LOUD, CONTINUOUS BEEP BEGINS AND THE DASH INDICATES AN 'EYE SITE' ERROR. APPARENTLY, WHEN THE EYE SITE FEATURE HAS AN ISSUE, IT RESPONDS BY RENDERING THE ENTIRE VEHICLE INOPERABLE. SO FAR, RETURNING THE VEHICLE TO PARK AND RESTARTING THE VEHICLE RESETS THE FEATURE AND RESTORES FUNCTIONALITY. THE PROBLEM IS, HOWEVER, HAPPENING MORE FREQUENTLY. THE SECOND ISSUE IS A LOUD, RAPID CLICKING SOUND COMING FROM BEHIND THE DRIVER'S SIDE DASH. IT ALSO OCCURS RANDOMLY AND WITH INCREASING FREQUENCY. IT DOES NOT APPEAR TO HINDER FUNCTIONALITY, BUT IT CAN BE INCREDIBLY DISTRACTING. FINALLY, AS OTHERS HAVE REPORTED, THE REAR HATCH ALSO RANDOMLY SHUTS ITSELF OFF AND DOES NOT RESPOND TO PROMPT TO OPEN. SUBARU'S RESPONSE TO THESE ISSUES HAS THUS FAR BEEN THE EQUIVALENT OF A SHOULDER SHRUG.

Engine
Filed Oct 24, 2019996 milesNY

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. WHILE TRAVELING 20 MPH, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO GREGORIS SUBARU (575 W MERRICK RD, VALLEY STREAM, NY 11580, (516) 825-8700) WHERE IT WAS DETERMINED THAT THE WIRING HARNESS SEPARATED FROM THE STARTER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL SUBARU DEALER. THE DEALER WAS INFORMED BY THE MANUFACTURER TO CONTACT THEM IF ANY FURTHER DEFECTS OCCURRED. THE FAILURE MILEAGE WAS 996. *LN*JB

Unknown or Other
Filed Oct 24, 201916,500 milesIN

MOON ROOF WILL RANDOMLY FAIL TO CLOSE WHEN PRESSING THE "CLOSE" BUTTON. NEED TO TURN THE IGNITION OFF AND THEN RE-START THE VEHICLE AGAIN BEFORE THE BUTTON/MOON ROOF WILL OPERATE AGAIN. IT ALREADY HAPPENED THREE TIMES SINCE SEPTEMEBER 7, 2019.

Unknown or Other
Filed Oct 23, 20193,373 milesIL

REAR HATCH WILL NOT OPEN USING REMOTE OR BUTTON ON DASHBOARD OR BUTTON ON DOOR. THIS HAPPENED WHEN I WAS PARKED AT GROCERY STORE. TRIED AGAIN AT HOME AND STILL NOT WORKING.

Visibility/Wiper
Filed Oct 22, 201910,000 milesIL

WE WERE DRIVING ON A PAVED ROAD WITH NO OTHER CARS AROUND AND THE WINDSHIELD SPONTANEOUSLY DEVELOPED A 12 INCH CRACK COMING UP FROM VERY LOW ON THE DRIVERS SIDE OF THE WINDSHIELD. IT WAS APPROXIMATELY 65 DEGREES OUTSIDE AND WE DID NOT HAVE EITHER THE HEATER OR A/C RUNNING. OVER THE NEXT 24 HOURS THE CRACK INCREASED TO ABOUT 24 INCHES. ON CLOSE EXAMINATION I DID SEE AN EXTREMELY SMALL 'STAR' WHERE THE CRACK STARTED. I DO REMEMBER HAVING A PEBBLE HIT THE WINDSHIELD OVER A MONTH AGO BUT I COULD NOT SEE ANY DAMAGE AT THE TIME. I SUPPOSE IT'S POSSIBLE THAT'S WHAT CAUSED THE TINY CHIP. I HAVE RECEIVED STONE CHIPS WITH OTHER CARS BUT NEVER HAD ONE PROGRESS INTO A MAJOR CRACK LIKE THIS BEFORE.

Visibility/Wiper
Filed Oct 22, 201916,500 milesIN

VEHICLE WAS STATIONARY IN MY GARAGE. AMBIENT WAS ABOUT 65 DEGREES F. I WAS ATTEMPTING TO REPLACE THE PASSENGER WIPER BLADE. I ACCIDENTALLY DROPPED THE WIPER ARM WHICH STRUCK THE WINDSHIELD WITHOUT THE BLADE. THE RESULT WAS AN IMMEDIATE CRACK OVER 12" LONG. VEHICLE HAS APPROXIMATELY 16,500 MILES. I HAVE OWNED IT FOR LESS THAN 1000 MILES.

EngineCrashFire
Filed Oct 21, 2019CT

MY SON'S NEW 2019 SUBARU FORESTER TOURING BURNED TO A CRISP (TOTAL) ON SATURDAY, 10/19 IN I-95 NEAR NEW ROCHELLE, NY. VEHICLE WAS IN THE LEFT LANE AND THE CAR IN FRONT STOPPED AND THEY HIT IT, THEN THEY WERE HIT IN THE BACK, TOO. THEIR CAR BURNED BUT THE CAR IN FRONT AND BEHIND DID NOT. THE CAR IN FRONT WAS EVEN ABLE TO MOVE INDICATING NOTHING WRONG WITH ITS GAS TANK.

Visibility/Wiper
Filed Oct 18, 20195,000 milesNY

THERE HAD BEEN A SQUEAKING / CRACKLING NOISE COMING FROM THE AREA WHERE THE DASH MEETS THE WINDSHIELD. THIS NOISE ONLY OCCURRED WHEN IT WAS VERY HOT OUTSIDE 85 DEGREES OR MORE. WHILE I WAS DRIVING DOWN THE ROAD WITH NO CARS IN FRONT OF ME THE WINDSHIELD CRACKED FROM THE BOTTOM UP. THE CRACK STARTING WHERE THE NOISE WAS COMING FROM. I HAVE FULL GLASS COVERAGE SO I DIDN'T THINK MUCH ABOUT IT. SINCE THEN I'VE HEARD ABOUT A POSSIBLE FAULTY WINDSHIELD IN THE 19 FORESTERS. IF IT HAPPENS AGAIN I'LL BE GOING TO SUBARU FOR A REPLACEMENT. THIS MATTER NEEDS TO BE LOOKED INTO AS THE CAR ONLY HAD 5,000 MILES ON IT AT THE TIME OF THE INCIDENT.

Visibility/Wiper
Filed Oct 15, 2019840 milesUT

WINDSHIELD CRACKED WHILE DRIVING ON HIGHWAY

Visibility/Wiper
Filed Oct 14, 20193,400 milesMI

I PURCHASED A 2019 SUBARU FORESTER IN MID-JULY AND HAVE HAD TO REPLACE TWO WINDSHIELDS DUE TO CRACKING. THE FIRST REPLACEMENT WAS IN SEPTEMBER DUE TO A ROCK HITTING THE WINDSHIELD ON THE FAR RIGHT PASSENGER SIDE. THE CHIP QUICKLY DEVELOPED INTO AN 18' CRACK. I NOTICED A SECOND CRACK YESTERDAY WHICH ORIGINATED BEHIND THE WIPER BLADE IN THE BOTTOM CENTER OF THE WINDSHIELD THAT EXTENDS ON A 16' ARCH IN THE SAME DIRECTION OF THE WIPER BLADE MOTION. THERE IS VERY SMALL CHIP, LOCATED BEHIND THE METAL PORTION OF THE WIPER BLADE FROM A ROCK THAT MUST HAVE FALLEN OUT OF THE SKY. I WAS TRAVELING IN THE VEHICLE ON M55 BETWEEN LAKE CITY AND CADILLAC ON PAVED ROADS BUT HAD STARTED OUT THE MORNING IN MARQUETTE, MI WHERE THE TEMPERATURES WHERE IN THE 30S WITH A RAIN/SNOW MIX. I DID NOT HEAR ANY ROCK HIT THE WINDSHIELD.

Visibility/Wiper
Filed Oct 14, 20194,750 milesCA

WAS DRIVING ON HIGHWAY TO WORK, THE WINDSHIELD SUDDENLY CRACKED, OUT OF NOWHERE, NO ROCK CHIP, NO IMPACT FROM OUTSIDE. IT'S A 3 MONTHS OLD FORESTER 2019 WITH ~5000 MILES ON IT. REALLY DISAPPOINTED WITH THE QUALITY OF THE GLASS.

Visibility/Wiper
Filed Oct 13, 20197,600 milesMN

JUST YESTERDAY MY SUBARU EXPERIENCED AN INEXPLICABLE SUDDEN WINDSHIELD FRACTURE. THE CAR WAS PARKED IN MY DRIVEWAY WARMING UP AND I TURNED ON THE FRONT DEFROSTER AND SUDDENLY, FROM THE BOTTOM CENTER OF THE WINDSHIELD, A GIANT CRACK APPEARED OUT OF NOWHERE. MY FORESTER CURRENTLY HAS 7600 MILES ON IT AND A ROCK/STONE HAS NEVER STRUCK MY WINDSHIELD. I AM THE ONLY DRIVER OF THIS VEHICLE. THIS CRACK STARTED AT THE VERY BOTTOM CENTER OF THE WINDSHIELD UNDER THE PLASTIC MOLDING PART AND MADE ITS WAY UP FROM THERE. THE CRACK STARTED IMMEDIATELY ADJACENT TO THE HEATING ELEMENTS / DEFROSTER ON THE BOTTOM MIDDLE FRONT WINDSHIELD AS SOON AS I ACTIVATED THE FRONT DEFROST FEATURE.

Visibility/Wiper
Filed Oct 12, 201910,000 milesTX

WE BOUGHT THE CAR IN APRIL, AND BY JULY I ALREADY HAD TO HAVE THE WINDSHIELD REPLACED TWICE AND REPAIRED ONCE. IT CRACKS IF BARELY ANYTHING HITS IT.

Visibility/Wiper
Filed Oct 12, 20191,300 milesPA

WHILE DRIVING ABOUT 40 MPH ON A WELL TRAVELED ROAD I'M ASSUMING A SMALL STONE CAUSE A MINUTE DIVOT IN THE WINDSHIELD. I WAS PLANNING ON REPAIRING IT THE FOLLOWING MORNING. THE NEXT MORNING THE ENTIRE WINDSHIELD WAS CRACKED. I PURCHASED MY SUBARU FORESTER TOURING AUGUST 2019. I DIDN'T EVEN OWN IT A MONTH AND HAVEN'T EVEN MADE A PAYMENT. NEEDLESS TO SAY I HAD TO REPLACE THE WINDSHIELD AND HAVE THE SENSORS RECALIBRATED. I HAD MANY STONES HIT MY WINDSHIELD IN THE PAST AND I NEVER HAD TO REPLACE IT JUST REPAIR. I FOUND IT ODD AT THE TIME, THE ENTIRE WINDSHIELD CRACKED. NOW AFTER READING ON CAR AND DRIVER, FACEBOOK AND NOW NHTSA I DECIDED TO REPORT IT. SINCE THE SENSOR ONLY WORKS WITH OEM GLASS AND YOU CAN'T USE RAINX I'M ASSUMING THE WINDSHIELD GLASS HAS SOME TYPE OF ISSUES. WHY ELSE COULD I NOT USE A NON OEM GLASS? I WAS TOLD BY THE DEALERSHIP A KNOWN ISSUE IS THE SENSOR MAY NOT WORK.

Visibility/Wiper
Filed Oct 11, 201910,500 milesKS

PURCHASED NEW IN OCT. 2018. WAS ABSOLUTELY SURPRISED JUST HOW EASY EVERY LITTLE TINY BIT OF SALT OR NORMAL DEBRIS FROM WINTER DRIVING CHIPS THE WINDSHIELD (PAVED, INTERSTATE). BY THE END OF THE WINTER, I HAD NEAR AS MANY PITS IN THIS SUBARU WINDSHIELD WITH 10,500 MILES ON THE FORESTER AS MY PICKUP WHICH HAS 200,000 MILES ON IT. THEN IN APRIL 2019, I'M DRIVING DOWN THE INTERSTATE, A SMALL ROCK GETS THROWN AT ME, AND THE WINDSHIELD SHATTERS! IT WASN'T A HARD HIT, AND IT WASN'T THAT BIG. (I SAY THIS BASED ON SOUND. USUALLY WHEN A WINDSHIELD SHATTERS, THE NOISE IS SO INTENSE IT'LL MAKE YOU JUMP!) THEN TO TOP IT ALL OFF, THEY HAVE THE NERVE TO TELL YOU IT COSTS $1,200 TO REPLACE! OBVIOUSLY I HAVE NO CHOICE, THE CRACK IS RIGHT IN THE WORST SPOT POSSIBLE FOR VISIBILITY. I CANNOT SAFELY DRIVE THE CAR DUE TO MY HEIGHT AND THE WHERE THE CRACK WENT AS IT CREATED A DOUBLE VISION ISSUE. I GO AHEAD AND SCHEDULE THE REPLACEMENT, BUT THE DEALER TELLS ME ITS ON BACK ORDER. IT TAKES THEM 17 DAYS TO GET ME A NEW WINDSHIELD, DURING WHICH TIME I CANT REALLY DRIVE THE CAR. I DID NOT GET THIRD PARTY REPLACEMENT GLASS, I GOT AN OEM WINDSHIELD ORDERED THRU THE DEALER THE CAR WAS PURCHASED FROM. NOW OCT. 2019 I HAVE 18,300 MILES ON THE CAR, AND WHILE SUMMER DRIVING HAS BEEN LESS HARD ON THE WINDSHIELD, THE NEW ONE SEEMS TO PIT EASILY/OFTEN AS WELL.

Visibility › Windshield
Filed Oct 11, 20194,600 milesMI

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. AFTER DRIVING AND PARKING THE VEHICLE, THE CONTACT NOTICED A CRACK FROM THE TOP OF THE WINDSHIELD THAT TRAVELED DOWN AND CURVED TO THE RIGHT TOWARDS THE PASSENGER SIDE. THE CONTACT RESEARCHED THE FAILURE AND FOUND THAT NUMEROUS SUBARU VEHICLES HAD THE SAME FAILURE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE CONTACT CALLED HIS INSURANCE COMPANY AND WAS REFERRED TO A GLASS COMPANY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 4,600.

Visibility/Wiper
Filed Oct 11, 201910,300 milesFL

MY 2019 SUBARU FORESTER IS NOW ON ITS SECOND FRONT WINDSHIELD REPLACEMENT. IN EACH CASE, I ASSUME THERE WAS IMPACT FROM A SMALL ROCK DUE TO THE VERY TINY CHIP IN-LINE WITH THE EVENTUAL CRACK. NEITHER IMPACT STARTED AS ANYTHING BIG JUDGING BY THE SIZE OF THE TINY PIT AND THE FACT THE CRACKS DEVELOPED DAYS AFTERWARDS, THE FIRST DURING CITY DRIVING AND ON THE SECOND INCIDENT, WHILE THE CAR WAS PARKED IN THE GARAGE. I HAVE TAKEN PREVIOUS SMALL PROJECTILE IMPACTS ON THE INTERSTATE WITH OTHER CAR MAKES OWNED AND NEVER HAD TO REPLACE WINDSHIELDS DUE TO SIMILAR INCIDENTS ALTHOUGH NOW I AM ON THE SECOND WINDSHIELD REPLACEMENT ON A SUBARU OWNED LESS THAN A YEAR. I HAD A 2003 SUBARU FORESTER AND A 2012 SUBARU IMPREZA AND ONLY REPLACED ONE WINDSHIELD IN THE 25 YRS COMBINED THAT I OWNED THOSE CARS.

Visibility/Wiper
Filed Oct 10, 201910,000 milesCA

IN MAY A SMALL ROCK FROM HIGHWAY DRIVING NICKED THE WINDSHIELD OF MY CAR, PUTTING A SMALL SCRATCH IN THE GLASS. WITHIN HOURS THE SCRATCH HAD SPREAD INTO A MAJOR CRACK SPANNING 3 FEET ACROSS THE WINDSHIELD. I HAD A GLASS WARRANTEE ON THE CAR FROM THE DEALER, WHICH THE DEALER DECLINED TO HONOR BECAUSE THE CRACK WAS GREATER THAN 12 INCHES, ALTHOUGH STARTING OUT AS ONLY A NICK. I SEE FROM CAR AND DRIVER THAT THIS HAS BECOME A CONCERN FOR AT LEAST 100 2019 SUBARU FORESTER OWNERS. I HAD SIMILAR DAMAGE ON MY 2011 ACURA RDX WITH A ROCK CREATING A SCRATCH ABOUT A QUARTER OF AN INCH LONG, BUT IN THAT CASE THE SCRATCH STAYED A SCRATCH. SUBARU MADE ME PAY FOR THE ENTIRE LABOR AND WINDSHIELD REPLACEMENT COSTS ON A VIRTUALLY NEW CAR, APPROXIMATELY $1,100.

Electrical System
Filed Oct 7, 20194,500 milesGA

REAR LIFT GATE WILL NOT OPEN WITH FOB OR USING THE BUTTON WITHIN THE CAB.

Visibility/Wiper
Filed Sep 30, 201911,600 milesMN

VERY WEAK WINDSHIELD A VERY SMALL ROCK CAUSED A CRACK ALL THE WAY ACROSS THE WINDSHIELD IT DIDN'T EVEN HIT IT DIRECTLY OR HARD.

Visibility/Wiper
Filed Sep 28, 2019500 milesCA

WINDSHIELD CRACKED WHILE DRIVING ON A BAY BRIDGE 1 MONTH AFTER WE GOT OUR NEW SUBARU FORESTER. THERE WERE NO CARS IN FRONT AND NO SIGNS OF ANY OBJECTS HITTING THE GLASS. IT WAS REALLY SUSPICIOUS AND WE DECIDED TO SEARCH FOR ANY SIMILAR COMPLAINTS AND FOUND A LOT HERE, SO IT ACTUALLY LOOKS LIKE SOME MANUFACTURER ISSUE.

Air Bags
Filed Sep 26, 2019300 milesMN

WHEN CAR IS IN MOTION THE PASSENGER AIRBAG OFF LIGHT REMAINS ILLUMINATED. THIS STARTED INTERMITTENTLY YESTERDAY, ON MY 4TH DAY OF OWNING THE NEW CAR! THE SUBARU ALERT SYSTEM ALSO NOTIFIED ME THAT SOMETHING WASN'T WORKING AND THAT IT WOULD REQUIRE A SERVICE CALL.

Structure › Body › Hatchback/Liftgate
Filed Sep 25, 20191,345 milesAK

REAR HATCH WILL NOT OPEN. THIS ISSUE HAS BEEN RANDOM AND PERIODIC SINCE WE TOOK DELIVERY FROM DEALER AT END OF MAY, 2019. TODAY AFTER SHOPPING I TRIED TO PLACE ITEMS IN THE HATCH. IT WOULD NOT OPEN. I TRIED THE INSIDE BUTTON AND THE HANDLE ON THE HATCH, NEITHER WORKED. I LOADED THE ITEMS IN THE BACK SEAT, STARTED THE CAR THEN STARTED TO BACK OUT OF THE SPACE. AS VEHICLE TRAVELED IN REVERSE THERE WAS A NOISE LIKE A MOTOR AND THE HATCH OPENED. DEALER HAS NOT BEEN HELPFUL SO FAR BUT THIS IS THE FIRST TIME IT OPENED WHILE IN MOTION

Unknown or Other
Filed Sep 24, 20191,000 milesAZ

OWNED THIS CAR FOR 3 MONTHS AND 4X THE REAR GATE DOES NOT OPEN USING THE APPROPRIATE BUTTON ON THE DASHBOARD. REQUIRES USE OF KEY FOB REAR GATE OPEN/CLOSE BUTTON OR FLATTENING BACK SEAT TO DRAG GROCERIES OUT SIDE DOOR. HAPPENS IN PARK WHEN TRYING TO UNLOAD ITEMS FROM REAR.

Unknown or Other
Filed Sep 21, 20193,000 milesVA

THE BACK DOOR WILL NOT OPEN WITH REMOTE CONTROL, DASHBOARD OPEN BUTTON, OR MANUAL BUTTON ON DOOR ITSELF. THERE ARE WAYS MECHANICS CAN OPEN IT, BUT NOT YOUR AVERAGE CHILD OR ADULT. SOMETIMES THE BACK GATE IS IS THE ONLY WAY OUT TO RESCUE A PASSENGER. THIS GATE FAILS AND COULD CAUSE DEATH IN EMERGENCIES LIKE WHEN TRAPPED IN CAR DURING HOT (OR COLD) WEATHER, AND IF IT IS THE ONLY WAY OUT IN ACCIDENTS. THIS FAULT HAPPENS INTERMITTENTLY, BUT IT IS REPORTED ALL OVER THE INTERNET FOR THIS MODEL.

Air Bags
Filed Sep 19, 2019VA

2019 FORESTER WITH APPROXIMATELY 600 MILES HAS PASSENGER AIR BAG LIGHT CONSTANTLY ON. PASSENGER SAT IN SEAT, LIGHT DID NOT GO OUT. SUBARU SERVICE DID NOT ADDRESS THE PROBLEM - OR CORRECT THE PROBLEM. RESEARCHING THIS - IT HAS BEEN A PROBLEM FOR THE PAST 3 YEARS. IT'S ALSO A PROBLEM ON THE 2019 MODELS. INVESTIGATION NEEDS TO BE EXPANDED TO 2019 MODELS.

Service Brakes
Filed Sep 18, 201912,000 milesDC

I HAVE EXPERIENCED TWO INSTANCES OF PHANTOM BRAKING, SIMILAR TO REPORTS I'VE READ ABOUT NISSAN ROGUES. ONCE IN JULY, AND ONCE LAST WEEK. IN BOTH CASES I WAS DRIVING AT LOW HIGHWAY SPEED ON A SUNNY AFTERNOON. THE CAR'S "OBJECT DECTECTED" WARNING FLASHED AND BEEPED, AND THE CAR BRAKED AUTOMATICALLY, FOR NO REASON. I SUSPECT BRIGHT SUNLIGHT AND/OR A SHADOW ON THE HIGHWAY WAS TO BLAME

Air BagsCrash2 injured
Filed Sep 16, 201912,000 milesNC

I WAS INVOLVED IN A 4 CAR ACCIDENT. I WAS REAR ENDED BY TWO VEHICLES BEHIND ME WHICH SENT ME INTO THE VEHICLE IN FRONT OF ME. MY 2019 SUBARU FORESTER'S AIR BAGS DID NOT DEPLOY AND MY SEAT BELT DID NOT RESTRAIN ME; THEREFORE, I WAS THROW INTO THE WINDSHIELD SUPPORT POST AND SUFFERED A HEAD INJURY. I AM VERY UNHAPPY WITH MY SUBARU AND PRAY FOR OTHERS OUT THERE WITH THIS VEHICLE! NEW BERN, NC

Visibility/Wiper
Filed Sep 16, 2019247 milesCO

I WAS DRIVING STRAIGHT ON A CITY STREET ON HOT DAY WITH THE A/C ON WHEN THERE WAS A LOUD "POP". A DIAGONAL CRACK INSTANTLY APPEARED ON THE PASSENGER SIDE IN THE WINDSHIELD. NO OTHER CARS WERE NEAR ME AND I WAS GOING ABOUT 40MPH. THE CAR HAD PREVIOUSLY BEEN SITTING IN THE SUN WITH A WINDSHIELD SHADE FOR ABOUT 30 MINUTES. I'D BEEN DRIVING ABOUT 5 MINUTES WHEN THE WINDSHIELD CRACKED. WHEN I INSPECTED THE CRACK, IT APPEARED NEAR THE DEFROSTER AND APPEARED TO FLAKE A BIT WHEN I PROBED IT WITH MY FINGER. IT APPEARS TO BE A CRACK STARTING FROM THE INSIDE TO OUT. THIS COULD BE THERMAL STRESS AND I'M CONCERNED BECAUSE THE CAR HAS UNDER 250 MILES ON IT AND NO WINDSHIELD SHOULD CRACK THAT EASILY.

Visibility/Wiper
Filed Sep 16, 2019247 milesCO

THE WINDSHIELD SPONTANEOUSLY CRACKED ON THE PASSENGER SIDE. I WAS DRIVING STRAIGHT ABOUT 40MPH ON A HOT DAY MID-SEPTEMBER WITH THE A/C GOING. THERE WAS A SUDDEN "POP" AND I NOTICED A CURVED CRACK HAD INSTANTLY APPEARED ON THE PASSENGER SIDE. THERE WERE NO CARS NEAR ME. LOOKING AT THE WINDSHIELD, I DIDN'T SEE AN OBVIOUS IMPACT BUT I COULD SEE NEAR THE DEFROSTER TRACES THE CRACK APPEARED TO FORM THERE. I'M CONCERNED THIS COULD HAVE BEEN FROM THERMAL STRESS AND THE WINDSHIELD SHOULD NOT HAVE CRACKED THAT EASILY. THE CRACK APPEARS TO BE COMING FROM INSIDE TO OUTSIDE AND SOME OF THE GLASS SORT OF FLAKED WHEN I PROBED IT WITH MY FINGER.

Unknown or Other
Filed Sep 13, 2019PA

I HAVE OWNED THE CAR FOR 6 MONTHS AND THE CAR ONLY HAS 3500 MILES. I HAVE HAD THE WINDSHIELD REPAIRED TWICE IN THE PAST MONTH DUE TO CHIPS. THE GLASS SEEMS VERY WEAK AND CRACKS WITH THE SLIGHTEST IMPACT. I'VE NEVER EXPERIENCED THIS WITH ANY OTHER CARS. IT USUALLY TAKES A BIG ROCK TO CRACK IT.

Visibility/Wiper
Filed Sep 11, 20193,500 milesVT

WHEN I PARKED MY CAR AT MY WORKPLACE THERE WAS NO VISIBLE DAMAGE TO THE WINDSHIELD AND WHEN I RETURNED AFTERWARDS, THERE WAS A LARGE CRACK, OVER A FOOT LONG COMING FROM THE TOP OF THE DRIVER'S SIDE. UPON INSPECTION, THERE IS AN EXTREMELY TINY POINT OF IMPACT FROM A TINY PEBBLE. THE WINDSHIELD IS SO FRAGILE. I SUSPECT THEY USE THINNER GLASS TO ALLOW EYESIGHT TO FUNCTION PROPERLY. I'VE HEARD OF PEOPLE NEEDING TO REPLACE WINDSHIELDS WITHIN WEEKS OF EACH OTHER. IT'S CONCERNING WHEN SUBARU MARKETS THESE VEHICLES TO BE CAPABLE OF HANDLING ALL WEATHER CONDITIONS WHEN THE WINDSHIELD IS NOT EVEN STRONG ENOUGH TO WITHSTAND A TINY PEBBLE. I DRIVE THE SPEED LIMITS, NEVER TAILGATE, AND I NEVER HAD THIS PROBLEM ON ANY OTHER VEHICLES I'VE OWNED. I'M TRULY DISAPPOINTED THAT I WILL HAVE TO REPLACE MY WINDSHIELD AND HAVE EYESIGHT RECALIBRATED, WHICH WILL BE VERY COSTLY, WITH LESS THAN 4,000 MILES ON THE ODOMETER.

Visibility/Wiper
Filed Sep 10, 201920,000 milesPA

I PURCHASED A 2019 SUBARU FORESTER, SPORT IN NOVEMBER 2018. IN MARCH/APRIL MY WINDSHIELD WAS CRACKED BY A SMALL ROCK THAT HIT IT ON A SMALL COUNTRY ROAD. I HAD TO HAVE IT COMPLETELY REPLACED. NOW FIVE MONTHS LATER, A SMALL ROCK HIT MY WINDSHIELD WHILE DRIVING ON A 2 LANE TOWNSHIP ROAD, AND IT CRACKED AGAIN. I HAVE TO HAVE IT COMPLETELY REPLACED AGAIN AND PAY ANOTHER DEDUCTIBLE FEE. I'VE HAD OTHER, NON-SUBARU, VEHICLES AND MY WINDSHIELDS HAVE NEVER CRACKED WITH A ROCK HITTING THEM. THIS IS MY 2ND SUBARU VEHICLE. MY FIRST MODEL, A 2010 FORESTER ALSO HAD TO HAVE IT'S WINDSHIELD REPLACED DUE TO THE WINDSHIELD CRACKING DUE TO TEMPERATURE CHANGES. THERE IS NO WAY THAT THE SIZE OF ROCK THAT HIT MY GLASS SHOULD HAVE CAUSED THE DAMAGE THAT IT HAS, NOW MULTIPLE TIMES.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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