Page 16 of 17 · complaints 751–800 of 834

2019 Subaru Forester complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Air Bags
Filed Sep 4, 2019100 milesCO

WE OWN A 2019 SUBARU FORESTER SPORT. THE FRONT PASSENGER AIRBAG CONTINUALLY FAILS TO REGISTER OUR DAUGHTER WHEN SHE IS SAT IN THE SEAT WITH THE SEAT BELT BUCKLED. SHE WEIGHS APPROXIMATELY 100 POUNDS, IS 5' TALL AND 13 YEARS OLD. THE AIRBAG DETECTS HER ABOUT 50% OF THE TIME. IF WE ADD ADDITIONAL WEIGHT TO HER, SUCH AS MY PURSE IT WILL SOMETIMES DETECT HER BUT NOT ALWAYS. WE HAVE BROUGHT IT INTO THE DEALERSHIP SERVICE DEPARTMENT AND THEY SAY IT IS FUNCTIONING AS DESIGNED BUT WILL NOT TELL US AT WHAT WEIGHT THE AIRBAG DETECTION SYSTEM SHOULD BE TRIGGERED. THE VEHICLE IS STATIONARY WHEN WE EXPERIENCE THIS PROBLEM.

Engine
Filed Sep 4, 20196,500 milesCA

WHILE DRIVING AROUND 30MPH THE CAR WILL SOMETIMES HESITATE AND THEN LURCH IF THE GAS PEDAL IS VERY LIGHTLY PRESSED. SOMETIMES IT WILL DO IT AT HIGHER SPEEDS AS WELL, AROUND 50MPH BUT NOT TYPICALLY AT FREEWAY SPEED. HAPPENS ON MOUNTAIN ROADS AND CITY STREETS. MOST NOTICEABLE WHEN KEEPING SPEED WITH A CAR AHEAD. WHEN PRESSING HARDER ON THE GAS PEDAL IT IS USUALLY NOT NOTICEABLE. WHEN DRIVING IN 'SPORT' MODE OR WITH MANUAL PADDLE SHIFTERS SET AT 4TH GEAR OR LOWER IT DOES NOT HAPPEN. THIS IS A CVT SPORT MODEL. DROVE A LOANER OF THE SAME YEAR AND TRIM, WHICH SHOWED SIMILAR BEHAVIOR, ALTHOUGH LESS COMMON. SUBARU CLAIMS IT IS NORMAL BEHAVIOR.

Visibility/Wiper
Filed Sep 4, 20192,500 milesTX

I WAS DRIVING ON THE HIGHWAY IN COLORADO AND WAS A GOOD DISTANCE FROM THE CARS AHEAD OF ME WHEN A ROCK CHIPPED MY WINDSHIELD. WITHIN 5 MINUTES THE CHIP HAD CRACKED ACROSS THE GLASS.

Steering
Filed Sep 3, 201920,210 milesWA

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. WHILE DRIVING 65 MPH, THE STEERING SEIZED WITHOUT WARNING. WHEN THE CONTACT PULLED OVER, TURNED OFF THE ENGINE, AND RESTARTED THE VEHICLE, IT RESUMED NORMAL OPERATION. ROY ROBINSON SUBARU (6001 33RD AVE NE, MARYSVILLE, WA 98271, (360) 659-6237) WAS CONTACTED AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V065000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,210.

Structure › Body
Filed Aug 29, 2019200 milesNY

MY 2019 FORESTER PREMIUM, 6 WEEKS OLD AND <200 MILES ON IT WAS PARKED IN MY DRIVEWAY OVERNIGHT. IT WAS COLD OUT THAT NIGHT. WHEN I GOT INTO MY CAR I TURNED IN THE HEATED WINDSHIELD AND REGULAR HEAT IN THE CAR. MOMENTS LATER AND WHILE STILL PARKED IN THE DRIVEWAY, THE WINDSHIELD CRACKED FROM THE WINDSHIELD HEATING ELEMENT HALFWAY UP TO THE TOP. BROUGHT IT TO THE AUTO GLASS PLACE NEARBY, WHERE IT WAS NOTED BY THE TECHNICIAN THAT NO IMPACT POINT WAS PRESENT. HE DOCUMENTED THIS ON MY WORK ORDER / RECEIPT. THE WINDSHIELD WAS ON BACKORDER FOR 3 WEEKS BUT WAS FINALLY INSTALLED.

Unknown or Other
Filed Aug 28, 201960,000 milesTN

KEY CANNOT BE REMOVED FROM IGNITION SWITCH EVEN IF VEHICLE IS IN PARK. OCCURS ON A REGULAR BASIS NOW. THERE IS A SUBARU TSB FOR THIS (16-112-18R).

Visibility/Wiper
Filed Aug 28, 201915,000 milesMI

SOMETHING HIT THE EDGE OF THE WINDSHIELD AND IT CRACKED OVER HALF WAY TO THE DRIVERS SIDE. MY HUSBAND WAS DRIVING IT ON NB I65 NORTH OF MOBILE, ALABAMA. THE WINDSHIELD HAD SEVER PITS IN IT NOT SURE WHAT THOSE WERE CAUSED BY. SUBARU MAKES MONEY AS THE EYESIGHT SYSTEM NEEDS TO BE CALIBRATED AFTER A NEW WINDSHIELD IS INSTALLED. ONE CRACK HAD BEEN REPAIRED ON 2/4819 MILEAGE WAS 6330

Visibility/Wiper
Filed Aug 27, 2019UT

WINDSHIELD DEFECT. IT JUST CRACKED BY ITSELF WITHOUT ANY OUTSIDE FORCE. THE CRACK STARTED AT THE BOTTOM OF THE WINDSHIELD. THE VEHICLE WAS NOT AT MOTION. IT WAS AFTER BEING PARKED.

Unknown or Other
Filed Aug 26, 20197,000 milesIL

AS I WAS DRIVING IN THE RIGHT HAND LANE ON THE INTERSTATE, MY BACK SIDE DOOR WINDOW SPONTANEOUSLY SHATTERED. I HAD BEEN DRIVING FOR ONE HOUR, TEMPERATURE WAS AROUND 80 DEGREES.

Unknown or Other
Filed Aug 26, 2019300 milesDE

#1 ) WHILE APPLYING THE BRAKE AT LOW SPEED THE CVT TRANSMISSION CAUSES THE VEHICLE TO JUMP FORWARD COUNTERING MY BRAKING CONTROL. #2) WHILE DRIVING THE VISUALS AND DRIVER ASSIST ALERTS DISTRACT THE DRIVERS VISUAL ATTENTION AWAY FROM THE ROAD

Visibility/Wiper
Filed Aug 26, 201920,100 milesCA

A SPONTANEOUS 20-25IN WINDSHIELD CRACK HAS APPEARED OVERNIGHT WHILE MY 2019 SUBARU FORESTER WAS PARKED IN A COVERED PARKING SPOT AT MY HOME ON 8/25/2019. I WAS SURPRISED TO SEE THIS IN THE MORNING ON SUNDAY AS THERE WAS NO CRACK ON SATURDAY AND THE CAR WAS JUST SITTING THERE OVERNIGHT. SEEMS LIKE THE CRACK STARTED BELOW THE DRIVER'S WINDOW WIPER (WHERE THE WIPER HEATING ELEMENT IS LOCATED) AND DEVELOPED A C-SHAPE CRACK UP AND TO THE LEFT TOWARDS THE DRIVER'S VIEW SIDE. NO SIGNS OF CHIPS OR DENTS ON THE WINDSHIELD, IT HAS CRACKED FOR NO OBVIOUS REASON. PLEASE SEE PICTURES ATTACHED. I HAVE GOOGLED THIS ISSUE AND IT SEEMS THAT THERE WERE A LOT OF SIMILAR COMPLAINTS ABOUT OUTBACK AND FORESTER IN THE PAST. IT WOULD BE NICE IF SUBARU ACKNOWLEDGED AND FIXED THIS ISSUE. THANK YOU FOR YOUR HELP! BEST REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Unknown or Other
Filed Aug 23, 20197,000 milesAZ

I WAS BACKING OUT OF PARKING SPACE, APPROXIMATELY 5 MPH. REAR VIEW MIRROR FELL OFF WINDSHIELD. WINDSHIELD AT PLACE OF MIRROR ATTACHMENT HAD BROKEN SO A LARGE CHUNK OF THE WINDSHIELD WAS STILL ATTACHED TO THE MIRROR. WAS NOT A FULL THICKNESS BREAK BUT CREATED A DIVOT IN THE WINDSHIELD APPROXIMATELY 2 INCHES IN DIAMETER. THERE WAS NO PREVIOUS DAMAGE TO THIS AREA OF WINDSHIELD. CAR HAD BEEN IN NO ACCIDENTS. THERE WAS A VERY SMALL (1/2 INCH) STAR IN WINDSHIELD TOWARD OUTSIDE OF PASSENGER SIDE WHICH OCCURRED FROM ROCK 4 MONTHS BEFORE AND WAS NOT ENLARGING.

Visibility/Wiper
Filed Aug 21, 201912,000 milesIL

WINSHIELD HAS CRACKED TWICE ON A 2019 SUBARU FORRESTER. EITHER THE ANGLE OF THE WINDSHIELD, OR THE QUALITY OF THE GLASS IS A VERY POOR DESIGN. I THINK THIS SHOULD BE INVESTIGATED, BECAUSE I'M SURE THIS WILL BECOME A COMMON PROBLEM.

Visibility/Wiper
Filed Aug 18, 20192,000 milesGA

08/16/19 I WAS DRIVING DOWN THE INTERSTATE AT 70MPH, I HEARD A VERY FAINT "TINK" AND SAW A 1 INCH CRACK ON THE LOWER PASSENGER SIDE NEAR THE OUTER EDGE. I DID NOT SEE A ROCK AND IT DEFINITELY WAS NOT A LOUD SOUND LIKE A NORMAL ROCK CHIP WOULD CREATE. MY INSURANCE SET UP AN APPOINTMENT AT 8:00 AM THE FOLLOWING MORNING 08/17/19 WITH SAFELITE TO REPAIR IT. AFTER BEING AT SAFELIGHT FOR ONLY 5 MINUTES THE TECH COMES OUT TO TELL ME THE WINDSHIELD SPLIT AND NOW I HAVE A 19 INCH CRACK ACROSS MY WINDSHIELD AND IT MUST BE REPLACED AND THE CAMERAS RECALIBRATED THROUGH SUBARU. I NOW HAVE TO DRIVE MY 1 MONTH OLD SUBARU FORESTER SPORT WITH A CRACKED WINDSHIELD UNTIL MY SUBARU DEALER CAN GET ME A NEW WINDSHIELD AND REPAIR DATE. I'VE OWNED HONDA, TOYOTA , SCION, CHEVY, GMC, ACURA, LEXUS AND FORD AND HAVE NEVER HAD A WINDSHIELD CRACK OR SPLIT. THIS SEEMS TO BE WAY TOO COMMON WITH THESE SUBARU WINDSHIELDS.

Vehicle Speed Control
Filed Aug 14, 201960 milesCA

THE VEHICLE ACCELERATES/LURCHES FORWARD EVERY TIME WHEN COASTING OR SLOWLY BRAKING FROM AROUND 30MPH TO A STOP. THERE IS A NORMAL PREDICTABLE REDUCTION IN SPEED UNTIL THE CAR REACHES 15 TO 16 MPH, AT WHICH POINT IT ACCELERATES/LURCHES FORWARD. IT FEELS AS IF THE TRANSMISSION WAS SUDDENLY SHIFTING AND CREATING MORE POWER. THE SEVERITY OF THE ACCELERATION WHILE FLUCTUATES WILDLY. IN ONE INSTANCE WHILE SLOWING APPROACHING A STOP LIGHT THE CAR SEVERELY ACCELERATED FORCING ME TO HAVE TO SLAM ON THE BRAKES TO COMPENSATE AND PREVENT THE VEHICLE FROM CRASHING INTO THE CAR IN FRONT OF US WAITING AT THE STOP LIGHT. THE CAR CAME TO A STOP APPROXIMATELY 20 FEET IN FRONT OF WHERE WE WOULD HAVE STOPPED UNDER NORMAL CONDITIONS. THE VEHICLE HAD LESS THAN 100 MILES ON IT WHEN THE MOST SEVERE OF THESE INSTANCES OCCURRED. ON ANOTHER NOTE THE CAR HAS TROUBLE COASTING. IT DECELERATES ABNORMALLY FAST WHEN YOU TAKE YOUR FOOT OFF THE GAS.

Visibility/Wiper
Filed Aug 12, 20195,500 milesCA

HUSBAND WAS DRIVING HOME AFTER GRAVEYARD WORK SHIFT, WITH NO OTHER CARS ON THE HIGHWAY, WHEN HE HEARD A CRACK. HE NOTICED A CRACK COMING FROM UNDER THE WINDSHIELD WIPERS IN THE MIDDLE OF THE FRONT WINDSHIELD, CLOSER TO THE DRIVER SIDE. HE DID HAVE THE DEFROSTER ON. THE NEXT DAY THE CRACK HAD SPREAD AND 2 MORE CRACKS APPEARED ON THE WINDSHIELD. WE CALLED THE DEALER AND NOTIFIED THEM AND THEY SAID WARRANTY DOES NOT COVER THAT SINCE WE DIDN'T PURCHASE ADDITIONAL WARRANTY, AND IT IS NOT A FACTORY DEFECT THAT THEY ARE AWARE OF. IT IS A NEW 2019 SUBARU FORESTER.

Visibility/Wiper
Filed Aug 10, 2019450 milesCO

I WAS DRIVING ON HIGHWAY AND DID NOT HEAR A ROCK OR ANY OBJECT HIT WINDSHIELD. WHEN I ARRIVED HOME I NOTICED A CRACK IN WINDSHIELD BEGINNING AT DEICER OF WINDSHIELD UP TO 25% UPWARDS FROM THE BOTTOM OF THE WINDSHIELD. THE WINDOW APPEARS TO BE BRITTLE AND SUBARU PREVIOUSLY HAD SAME ISSUE WITH 2016 OUTBACKS. SUBARU DENIED THIS WAS WITHIN WARRANTY. I PURCHASED THE CAR NEW 3-4 WEEKS AGO.

Unknown or Other
Filed Aug 8, 20193,500 milesIL

WINDSHIELD OF CAR CRACKED WITHOUT ANY CONTACT. THERE WAS A LOUD CRACKING NOISE AND A LARGE CRACK APPEARED WHICH KEPT GETTING LONGER AS I DROVE. THE CAR WAS ON THE HIGHWAY WHEN THIS HAPPENED ON A SUNNY NORMAL CHICAGO SUMMER DAY, ABOUT 80 DEGREES F.

Vehicle Speed ControlCrash1 injured
Filed Aug 6, 20196,000 milesMD

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT WHILE HIS SPOUSE WAS DRIVING AT APPROXIMATELY 5-10 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO TWO OTHER PARKED VEHICLES. THE CONTACT SUSTAINED LACERATIONS TO HER ARM WHICH REQUIRED MEDICAL ATTENTION. NO POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER IN ANNAPOLIS, BUT CURRENTLY HAD NOT BEEN REPAIRED. THE VEHICLE WAS NOT DIAGNOSED. AN ATTEMPT WAS MADE TO CONTACT ANNAPOLIS SUBARU INC LOCATED AT 149 OLD SOLOMONS ISLAND RD, ANNAPOLIS, MD 21401, (443) 837-1400, BY PHONE BUT WAS NOT SUCCESSFUL. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

Unknown or Other
Filed Aug 2, 20192,200 milesMT

MY COMPLAINT MAY NOT BE VALID BUT I THOUGH IT APPROPRIATE SINCE MANY OTHERS ARE HAVING WINDSHIELD PROBLEMS WITH THEIR 2018/19 SUBARU FORESTERS. I HAD A SMALL ROCK BOUNCE OF THE WINDSHIELD WHILE DRIVING AT 35MPH ON AUG 1,2019 AND NOW THE SHIELD IS SPIDER WEBBED WITH TWO LONG CRACKS AND TWO SMALLER CRACKS. FROM MY READINGS ONLINE, IT APPEARS THAT PEOPLE WITH THESE MODELS ARE HAVING TO REPLACE THEIR WINDSHIELDS AT UNUSUAL RATES. OF COURSE YOU CANNOT PREDICT WHAT A ROCK TO THE SHIELD WILL DO, BUT I DO KNOW FROM EXPERIENCE THAT DRIVING THESE SAME ROADS AND CONDITIONS FOR 20YEARS WITH TWO OTHER VEHICLES, THAT I HAVE ONLY HAD TO REPLACE TWO WINDSHIELDS. JUST MY TWO CENTS AND AFTER THIS REPLACEMENT WE SHALL SEE HOW LONG THE NEXT SHIELD LASTS.

Air BagsCrashFire
Filed Jul 31, 20193,800 milesPA

IN AN ACCIDENT INVOLVING FRONT END TO OTHER CAR REAR END ON AN INTERSTATE HIGHWAY, THE AIRBAG SYSTEM DIDN'T DEPLOY. THE ENGINE THEN CAUGHT FIRE IN THE RIGHT FRONT OF THE ENGINE. THE ENTIRE CAR BURNED. FORTUNATELY NO INJURY TO DRIVER OR PASSENGER.

Unknown or Other
Filed Jul 29, 2019150 milesPA

THIS COMPLAINT RELATES TO THE UNSAFE NATURE OF THE AUTO START/STOP FEATURE ON OUR 2019 SUBARU FORESTER. THE VEHICLE AUTOMATICALLY SHUTS THE ENGINE OFF WHEN YOU COME TO A STOP, AT A STOP SIGN FOR EXAMPLE. IT THEN TAKES A SECOND OR MORE FOR THE ENGINE TO START AGAIN AFTER TAKING YOUR FOOT OFF THE BRAKE. THIS HESITATION IS VERY UNSAFE IN ANY SITUATION WHERE THERE IS A NEED FOR THE VEHICLE TO MOVE OUT OF THE WAY OF APPROACHING DANGER, SUCH AS AN OUT-OF-CONTROL VEHICLE COMING AT THE CAR. THE HESITATION IN MOVEMENT CAUSED BY THIS FEATURE COULD EASILY MEAN THE DIFFERENCE BETWEEN BEING HIT AND GETTING OUT OF THE WAY. THE FEATURE'S DEFAULT SETTING IS "ON." EVEN IF YOU TURN IT OFF, THE NEXT TIME YOU START THE CAR IT WILL BE BACK ON AGAIN. IT WOULD BE MUCH SAFER IF THE FEATURE'S DEFAULT SETTING WAS "OFF." THE SUBARU DEALER SAYS THEY CANNOT CHANGE THE DEFAULT SETTING TO "OFF." I HAVE WRITTEN TO SUBARU SEVERAL TIMES ABOUT THIS ISSUE AND THEY ARE UNRESPONSIVE. THE CAR IS CLEARLY LESS SAFE TO OPERATE WITH THE FEATURE ON, SO SUBARU SHOULD BE REQUIRED TO CHANGE THE DEFAULT SETTING TO "OFF."

Fuel/Propulsion System
Filed Jul 22, 20193,000 milesMA

VEHICLE QUICKLY DEVELOPED A "SURGE, SPUTTERING, JERK" TYPE ACTION WHEN COASTING OR MAINTAINING SPEEDS ABOVE 35MPH. ALSO WHEN BRAKING, THERE IS GOOD AND PREDICTABLE SPEED REDUCTION UNTIL ABOUT 10MPH WHEN THE TRANSMISSIONS SEEMS TO UNLOCK AND THE CAR LUNGES FORWARD SINCE THERE IS SUDDENLY NOT ENOUGH BRAKE PRESSURE BECAUSE THE TRANSMISSION HAS SHIFTED FOR SOME REASON. DEALER HAS BEEN ABLE TO REPLICATE THE ISSUE BUT HAS NO KNOWN FIX. BRAND NEW CAR 1 MONTH OLD AND IT RUNS LIKE A BRAND NEW CAR SHOULD, UNTIL YOU GET TO MAINTAINING CRUISING SPEEDS. VERY DISAPPOINTING TO HAVE THIS ONE ISSUE WITH SOMETHING THAT IS OTHERWISE A FANTASTIC CAR.

Unknown or Other
Filed Jul 14, 2019TX

BOTTOM PASSENGER SIDE WINDSHIELD CRACKED ACROSS GLASS. GREW FAST AND STILL GROWING ACROSS TO DRIVERS SIDE. DID NOT SEE ANYTHING HIT IT. WAS DRIVING AND JUST HEARD POP OF GLASS AND CRACK. NO STAR JUST CRACK FROM CORNER UNDER WIPER.

Visibility/Wiper
Filed Jul 13, 20198,900 milesCT

IN THE LAST TWO MONTHS I HAVE HAD TWO WINDSHIELDS SPONTANEOUSLY FRACTURE ONE WHILE DRIVING THE CAR THE OTHER WHEN GARAGED.

Visibility/Wiper
Filed Jul 13, 20194,300 milesMD

ON THE 10TH OF JULY WHILE STOPPED AT A RED LIGHT, I WATCHED A CRACK COME DOWN FROM ABOUT 4 INCHES FROM THE TOP OF THE PASSENGER SIDE WINDSHIELD, TO DOWN JUST BELOW THE REAR VIEW MIRROR HEIGHT AND THEN CONTINUE ALL THE WAY OVER TO MY SIDE (DRIVERS SIDE). A SOUND OF SOMETHING HITTING THE WINDSHIELD WAS NEVER HEARD! ONLY WHEN I EXAMINED THE WINDSHIELD FROM OUTSIDE COULD YOU SEE A VERY MINUTE CHIP WHICH SHOULD HAVE NEVER CAUSED THIS DAMAGE! THIS WINDSHIELD GLASS IS SO THIN THAT I'M AFRAID IF SOMETHING BIGGER HITS IT, IT WILL COME THROUGH THE WINDSHIELD! THIS IS VERY DANGEROUS! A VERY EXPENSIVE OEM WINDSHIELD (AND CALIBRATION) IS REQUIRED AS A REPLACEMENT DUE TO THE EYESIGHT CAMERAS. WHY AN AFTER MARKET WINDSHIELD AN CALIBRATION CAN'T BE USED I DON'T KNOW? SOMETHING UP?

Unknown or Other
Filed Jul 13, 20194,000 milesWA

CRACK OCCURRED ON PASSENGER SIDE WINDSHIELD WITH IN OVERNIGHT. I HAVEN'T HEARD ANY ROCK HITTING SOUND.

Electronic Stability Control (esc)
Filed Jul 9, 2019663 milesNJ

WHEN I START MY CAR VIA SUBARU STARLINK THE FOLLOWING TECHNICAL ISSUES OCCUR VOICE OVER BLUETOOTH GETS DISTORTED, APPLE CARPLAY DOES NOT CONNECT OR AFFECTS RADIO FIRST WAS NOTICED JAN 23, 2019. ALSO, POWER REAR GATE DOOR WOULD FAIL AND WOULD NOT OPEN WITH REAR GATE BUTTON, DASH BUTTON OR VIA KEY FOB AS THIS ON AND OFF PROBLEM ALSO NOTICED AFTER CAR IS STARTED VIA REMOTE APP STARLINK. POWER GATE PROBLEM REPORTED FIRST ON JAN 23, 2019 AND CONTINUES THROUGH THE PRESENT DATE. EYESIGHT FAILED ON JUL 06, 2019 WHEN CAR WAS STARTED VIA STARLINK, JUL 07, 2019 EYESIGHT BACK ON AND FAILED AGAIN ON JUL 08, 2019 WHEN CAR WAS MANUALLY STARTED FROM PARKING POSITION. WHEN EYESIGHT FAILS IT EFFECT VEHICLE DYNAMIC CONTROL WHICH ANALYZES STEERING ANGLE, ENGINE SPEED AND BRAKING CONDITIONS. ALSO, CRUISE CONTROL FAILS TO WORK ANS WELL SUBARU REVERSE AUTOMATIC BREAKING. TOTAL MILES ON THE CAR 7321 AS OF JUL 08, 2019.

Visibility/Wiper
Filed Jul 9, 201912,102 milesCA

WINDSHIELD CRACKS AND DAMAGES EASILY. A SMALL ROCK HIT MY WINDSHIELD AT A VERY LOW SPEED BUT SOMEHOW HAS DAMAGED AND CRACKED THE WINDSHIELD. I WILL HAVE TO REPLACE THE ENTIRE WINDSHIELD OUT OF MY OWN POCKET.

Visibility/Wiper
Filed Jul 2, 2019700 milesCA

AS OTHERS HAVE REPORTED, THE WINDSHIELD QUALITY IS SUSPECT. CAR WAS ONLY A MONTH OLD WITH LESS THAN 700 MILES WHEN A LARGE HORIZONTAL CRACK APPEARED ON THE PASSENGER SIDE OF THE WINDSHIELD AFTER THE CAR HAD BEEN PARKED IN A PARKING LOT. NO VISIBLE SIGNS OR EVIDENCE OF IMPACT FROM A FOREIGN SOURCE. HAVE NEVER HAD ANYTHING LIKE THIS HAPPEN IN PREVIOUS CARS IN OVER 20 YEARS OF DRIVING. WHAT MAKES MATTERS WORSE IS THAT AN EXPENSIVE OEM WINDSHIELD (AND CALIBRATION) IS REQUIRED AS A REPLACEMENT DUE TO THE EYESIGHT CAMERAS.

Steering
Filed Jun 29, 2019800 milesPA

STEERING FLOATS AT SPEEDS ABOVE 50 MPH. IT IS EXTREMELY SENSITIVE AND TWITCHY REQUIRING CONSTANT DRIVER CORRECTION. DIFFICULT TO MAINTAIN A CONSISTENT PATH IN TRAFFIC LANES DUE TO CONSTANT CORRECTION.

Unknown or Other
Filed Jun 29, 201910 milesPA

HOMELINK, THE IN CAR OPERATION FOR GARAGE DOOR OPENERS CHANGED CREATING WHAT I BELIEVE TO BE A HAZARD. THE CURRENT VERSION ONLY OPERATES WITH THE IGNITION ON WHILE PREVIOUS MODELS DID NOT HAVE THIS REQUIREMENT. I CONTACTED SUBARU AND THEIR REPLY WAS "WORKING AS INTENDED". MY POINT IS THIS, HOW MANY PEOPLE MIGHT NOW START THEIR CAR IN AN ENCLOSED SPACE (CLOSED GARAGE) BECAUSE THE HOMELINK WON'T OPEN THE DOOR UNTIL IGNITION IS ON? I RECOGNIZE THAT YOU CAN TURN IGNITION ON WITHOUT STARTING THE VEHICLE, BUT HOW MANY PEOPLE MIGHT NOT UNDERSTAND OR TAKE THE EXTRA STEP TO DO THAT?

Visibility/Wiper
Filed Jun 29, 20191,070 milesWA

WHILE DRIVING ON EMPTY HIGHWAY AT APPX 55MPH, WINDSHIELD SPONTANEOUSLY CRACKED. CRACK EXTENDS FROM THE EDGE OF THE PASSENGER SIDE ABOUT 15 INCHES. NO ROCK OR OTHER FOREIGN OBJECT HIT THE WINDSHIELD. CAR IS 5 WEEKS OLD WITH 1,070 MILES.

Visibility/Wiper
Filed Jun 29, 20193,000 milesNJ

WINDSHIELD QUALITY - 2019 SUBARU FORESTER SPORT WINDSHIELD CHIP VERY EASY. CAR PARKED ON DRIVEWAY AND IT WAS HAILING FOR 2 MINUTES; COUPLE TINY CHIPPED/PITTED WERE FOUND ON WINDSHIELD; NO CRACK. THIS ONLY HAPPEN TO THE SUBARU, BUT NOT THE OTHER VEHICLES I OWNED (VOLVO AND HONDA). SUBARU WINDSHIELD CHIP/PITTED EASILY ON VEHICLE WITH EYE SIGHT EQUIPPED. THE WINDSHIELD SEEMS THINNER COMPARE TO OLDER MODEL AND OTHER VEHICLE BRANDS. THIS ISSUE ALSO APPLIED ON HIGHWAY DRIVING AS ANY TINY OBJECT WILL CAUSE CHIPPED ON WINDSHIELD EASILY WHERE THIS DOES NOT APPLIED ON OTHER VEHICLES. REPLACEMENT IS EXPENSIVE AS WINDSHIELD HAS TO BE SUBARU CERTIFIED OTHERWISE EYE SIGHT WILL NOT WORK. FURTHERMORE, EYE SIGHT CALIBRATION IS AN ADDITIONAL COST ON TOP OF THE WINDSHIELD REPLACEMENT AND IT IS NOT COVER BY DEALERSHIP WINDSHIELD WARRANTY PACKAGE.

Steering
Filed Jun 25, 20194,000 milesNV

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT THE STEERING WHEEL WAS ANGLED TO THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO LITHIA RENO SUBARU (LOCATED AT 2270 KIETZKE LN, RENO, NV 89502, (775) 800-5534) TO BE DIAGNOSED, BUT NO FAILURE WAS DETECTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 4,000.

Structure › Body
Filed Jun 21, 2019700 milesNM

HAVE TAKEN MY BRAND NEW 2019 SUBARU FORESTER SPORT TO LOCAL DEALERSHIP A TOTAL OF 5 TIMES IN 2 MONTHS REGARDING THE REAR HATCH NOT OPENING. THEY STATE TO RESET IT I NEED TO DISCONNECT THE BATTERY AND LET IT DISCHARGE, THEN CONNECT THE TERMINALS. THIS IS A HEADACHE AND A MAJOR INCONVENIENCE TO HAVE TO DO WHEN YOU HAVE LOADS OF ITEMS YOU NEED TO LOAD INTO THE VEHICLE. THIS IS DEFINITELY DEFECTIVE AND NEEDS TO BE RECALLED BY SUBARU TO FIX. DOESN'T MATTER IF THE VEHICLE IS ON A FLAT SURFACE OR IF IT IS AT AN INCLINE. THE REAR HATCH WILL GET STUCK AND CAN'T OPEN IT.

Visibility/Wiper
Filed Jun 21, 201915,000 milesOH

REAR SIDE WINDOW ON THE LEFT (DRIVER'S) SIDE BURST WHILE VEHICLE WAS PARKED. SHATTERED INTO LARGE AND SMALL PIECES.

Visibility/Wiper
Filed Jun 20, 2019450 milesNC

I WAS DRIVING ON THE LOCAL HIGHWAY IN GREENSBORO SUNDAY JUNE 16TH, WHEN A SMALL PEBBLE FLEW UP FROM THE ROAD HITTING THE WINDSHIELD AND CAUSING A LARGE CRACK RUNNING ACROSS THE PASSENGER SIDE OF THE VEHICLE. THIS OCCURRED IN MY BRAND NEW VEHICLE THAT WE HAD ONLY HAD FOR THREE WEEKS AT THE TIME. OUR OTHER FORESTER WE HAVE HAD FOR MANY YEARS, ENCOUNTERING SIMILAR SITUATIONS WITH NO DAMAGE TO THE WINDSHIELD. I CONTACTED SUBARU OF AMERICA TO MAKE THEM AWARE OF THIS OCCURRENCE AS IT SHOULD NOT HAVE HAPPENED WITH MINIMAL IMPACT FROM A VERY SMALL OBJECT.

Electronic Stability Control (esc)
Filed Jun 16, 2019500 milesOR

STEERING IS VERY SENSITIVE ON HIGHWAY SPEED -- ABOVE 50MPH. CAR IS RESPONDING TOO MUCH AND UNPREDICTABLE ON ANY SMALL MOVEMENT OF STEERING WHEEL.

Visibility/Wiper
Filed Jun 15, 2019600 milesCT

600 MILES ON NEW CAR. I WAS DRIVING ON LOCAL STREET LESS THAN 45MPH AND A SMALL PEBBLE KICKED UP AND CHIPPED MY WINDSHIELD. THIS SHOULDN'T HAVE HAPPENED SO EASILY BECAUSE I'VE HAD CARS FOR YEARS AND NEVER EXPERIENCED A WINDSHIELD CHIP SO EASILY. THE INTERNET IS FULL OF NEW FORESTER WINDSHIELD COMPLAINTS.

Electrical System
Filed Jun 11, 201920 milesRI

I TOOK DELIVERY OF A 2019 SUBURU FORRESTER ON FRIDAY JUNE 7, 2019. LESS THAN 3 DAYS LATER THE ENTIRE STARLINK COMMAND HEAD UNIT FAILED LEAVING THE BACKUP CAMERA, RADIO, AUDIO, CELL PHONE AND NAVIGATION SYSTEMS INOPERABLE. THE DEALER COULD NOT FIX THE PROBLEM. A NEW UNIT MUST BE ORDERED.

Visibility/Wiper
Filed Jun 9, 20191,600 milesTN

WINDSHIELD SPONTANEOUSLY CRACKED WHILE PARKED IN THE GARAGE. CRACK BEGAN AT THE CENTER OF THE WINDSHIELD UNDERNEATH THE PLASTIC COVER AND FORMED A LARCH "S" SHAPED CRACK. CRACKS INTERFERE WITH THE EYESIGHT SAFETY SYSTEM AND VISIBILITY WHILE DRIVING. CAR WAS ONLY 3 WEEKS OLD WITH 1600 MILES.

Visibility/Wiper
Filed Jun 9, 20196,000 milesRI

ON 5/12/2019, A 6-INCH CRACK APPEARED IN THE WINDSHIELD AFTER THE CAR SAT IN A DRIVEWAY FOR APPROXIMATELY THREE HOURS. IT WAS IN A RURAL AREA WITH NO TREES OVERHEAD. THERE WAS NO SIGN OF A CHIP OR DENT PRECIPITATING THE CRACK, NOR DO I (THE DRIVER) RECALL HEARING ANYTHING HIT THE WINDSHIELD RECENTLY.

Visibility/Wiper
Filed Jun 7, 20194,500 milesWA

OVER THE COURSE OF ABOUT THREE WEEKS, TWO DIFFERENT WINDSHIELDS HAVE BEEN DESTROYED BY VERY SMALL ROCK CHIPS THAT VERY RAPIDLY TURNED INTO LARGE CRACKS. THE FIRST OCCURRED ON THE FREEWAY, IN TRAFFIC, AT A RELATIVELY SLOW SPEED (APPROX 35MPH). I HEARD A SLIGHT TICK AND NOTICED A VERY SMALL CHIP ON THE WINDSHIELD (ABOUT THE SIZE OF A BUG). I MADE A NOTE THAT I WOULD NEED TO ARRANGE A REPAIR AND CONTINUED TO MY DESTINATION. AFTER BEING PARKED FOR APPROXIMATELY AN HOUR, I RETURNED TO THE VEHICLE AND NOTICED I HAD AN 18 INCH CRACK IN MY WINDSHIELD, DIRECTLY IN MY LINE OF SIGHT. I MADE ARRANGEMENTS FOR A REPLACEMENT WHICH WAS DELAYED, I WAS TOLD, BECAUSE THERE WAS A BACKLOG OF FORESTERS AWAITING WINDSHIELD REPLACEMENT. ABOUT A WEEK AFTER THE REPLACEMENT, AGAIN WHILE ON THE FREEWAY, I RECEIVED ANOTHER CHIP, WHICH TURNED INTO A 2 FOOT CRACK WITHIN ABOUT 2 MINUTES. THESE WINDSHIELDS ARE EXTREMELY EXPENSIVE TO REPLACE DUE TO SUBARU'S "EYESIGHT" SAFETY SYSTEMS. THESE INCIDENTS HAVE EXPONENTIALLY INCREASED THE COST OF OWNERSHIP ON A VEHICLE THAT I PURCHASED SPECIFICALLY FOR ITS PERCEIVED LOW RUNNING COSTS. IN MY 25 YEARS OF DRIVING I HAVE HAD TO REPAIR A FEW ROCK CHIPS BUT I HAVE NEVER HAD TO REPLACE A WINDSHIELD. NOW I WILL HAVE REPLACED TWO ON A VEHICLE LESS THAN 4 MONTHS OLD. I CAN ONLY ASSUME THAT SUBARU HAS USED EXTREMELY LOW GRADE OR DEFECTIVE GLASS THAT EASILY CRACKS, CREATING A VISIBILITY SAFETY HAZARD AND UNDUE EXPENSE FOR FORESTER OWNERS.

Unknown or Other
Filed Jun 5, 20194,115 milesMO

I WAS DRIVING ON THE HIGHWAY NOWHERE NEAR ANOTHER CAR, WHEN MY WINDSHIELD SPONTANEOUSLY CRACKED. IT'S A HORIZONTAL CRACK ACROSS ALMOST HALF OF MY WINDSHIELD ON THE PASSENGER SIDE, ABOUT 19 INCHES LONG AND 14 INCHES FROM THE BOTTOM. I WAS OUT IN THE OPEN, NO TREES, NO OVERPASS, NO OTHER CARS NEARBY.

Visibility/Wiper
Filed Jun 4, 201910,000 milesCO

WINDSHIELD SHATTERED WITHIN 6 MONTHS OF PURCHASE DURING A DRIVE ON A COUNTY MAINTAINED DIRT ROAD GOING 30MPH. RECEIVED FIRST CHIP AFTER 3 DAYS OF USE ON AN INTERSTATE GOING 65MPH. AFTER LOOKING INTO COST FOR REPAIRS DISCOVERED THIS IS A KNOWN PROBLEM WITH RECENT SUBARU VEHICLES INCLUDING A LAW SUIT IN CANADA AGAINST THE OUTBACK MODEL VEHICLES FOR SHATTERING GLASS. I HAVE NEVER HAD TO REPLACE A WINDSHIELD ON A VEHICLE BEFORE AND NOW MUST DO SO WITHIN 6 MONTHS OF PURCHASING A BRAND NEW VEHICLE. THIS IS A SERIOUS SAFETY CONCERN, IF THE WINDSHIELDS ARE THIS THIN IT WILL NOT TAKE MUCH FORCE TO HAVE OBJECTS COME FLYING THROUGH THE WINDSHIELD.

Visibility/Wiper
Filed Jun 4, 20194,560 milesTX

A CRACK HAS DEVELOPED IN WINDSHIELD. IT APPEARS TO HAVE BEGUN BELOW THE WIPER BLADE ON THE PASSENGER SIDE OF THE CAR. AND IS TRAVELING HORIZONTALLY ACROSS TO THE DRIVER'S SIDE OF THE WINDSHIELD, IN THE SIGHT LINE OF THE DRIVER.. THE CRACK IS APPROXIMATELY 36" LONG AND GROWING. YES, I KNOW WINDSHIELDS CAN READILY CRACK IF HIT BY AN OBJECT. BUT THIS APPEARS TO BE A DIFFERENT ISSUE BECAUSE: 1) THE VEHICLE IS NEW, ABOUT 2 MONTHS OLD WITH APPROXIMATELY 4500 MILES. 2) I KNOW OF NO SOLID OBJECTS HITTING THE WINDSHIELD 3) THE CRACK APPEARS TO HAVE BEGUN IN AN AREA PROTECTED BY THE HOOD LINE. IT WOULD BE HIGHLY UNLIKELY A STONE OR OTHER OBJECT ON THE ROAD COULD BE THROWN UP AND STRIKE THE WINDSHIELD BELOW THE WIPER BLADES. 4) WE FIRST NOTICED THE CRACK AFTER THE CAR HAD BEEN STATIONARY, PARKED IN OUR DRIVEWAY, FOR 3 DAYS. 5) WE HAVING THE FIRST HOT DAYS OF THE YEAR (90+ DEGREES F). 6) AND YES, THE INTERNET HAS A NUMBER OF VERY SIMILAR STORIES INVOLVING 2019 SUBARU FORESTERS ENDURING CRACKING WINDSHIELDS WHEN STATIONARY.

Structure › Body
Filed Jun 1, 20194,389 milesPR

STRANGE RATTLING NOISE AT THE REAR PASSENGER SEATBELT COMPARTMENT AND REAR PASSENGER SEAT. NOISE IS ONLY HEARD WHILE DRIVING OVER ROUGH PAVEMENT OR SURFACES. NOT NORMAL FOR A 2-MONTH OLD VEHICLE.

Visibility/Wiper
Filed May 31, 20194,200 milesCA

VEHICLE STATIONARY, TURNED WINDSHIELD HEATER ON AND THE WINDSHIELD CRACK COMING BELOW WIPER AREA AND TRAVELED TO MIDDLE AREA.

Electrical System
Filed May 31, 2019600 milesTN

THE REAR, AUTOMATIC TAILGATE PERIODICALLY FAILS TO OPERATE AND EFFECTIVELY LOCKS ONE OUT OF THAT AREA. THERE IS NO KNOWN BY-PASS OR WORKAROUND AND BASED ON SUBARU USER SITE, APPEARS TO BE A WIDESPREAD PROBLEM. IT ALSO SEEMS THAT SUBARU ITSELF DOES NOT UNDERSTAND THE ISSUE AND HAS MANY EXPLANATIONS BUT NO SOLUTION OR WORKAROUND. IT REPRESENTS A SERIOUS SAFETY ISSUE SHOULD A PET BE IN THE BACK OR PERHAPS A PERSON AFTER A CRASH. WHEN IT FAILS, THE ELECTRONIC KEY, DASHBOARD BUTTON AND BUTTON ON THE GATE ALL FAIL TO OPERATE AND ONE IS EFFECTIVELY LOCKED OUT FROM THAT PART OF THE CAR. THE "WHEN DID THIS HAPPEN" QUESTION NEEDS TO HAVE MULTIPLE ANSWER OPTIONS. MY WIFE AND I BOTH OWN A 2019 SUBARU FORESTER TOURING AND WE BOTH ARE HAVING ISSUES. INCIDENTS RIGHT AFTER PURCHASE AT THE END OF APRIL 2019 AND THROUGH 5/31/2019 PER CAR.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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