Page 13 of 17 · complaints 601–650 of 834

2019 Subaru Forester complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Visibility/Wiper
Filed Feb 23, 2020280 milesMO

FRONT WINDSHIELD ON OUR 2019 SUBARU FORESTER LIMITED CRACKED IN 2 SEPARATE EVENTS WITHIN ONE MONTH OF OWNERSHIP. THE FIRST EVENT (FRONT WINDSHIELD CRACK) OCCURRED ON THE INITIAL DRIVE HOME FROM THE DEALERSHIP. THE VEHICLE WAS IN MOTION ON THE HIGHWAY (NORMAL DRIVING CONDITIONS) WHEN THE CRACK OCCURRED SPONTANEOUSLY FOR NO APPARENT REASON. THE CRACK BEGAN FROM THE PASSENGER'S SIDE EDGE OF THE WINDSHIELD AND STRETCHED TOWARD THE CENTER OF THE WINDSHIELD. PHOTO ATTACHED. THE SECOND EVENT (FRONT WINDSHIELD CRACK) OCCURRED APPROXIMATELY 3 WEEKS LATER BEFORE THE WINDSHIELD WAS REPAIRED. THE VEHICLE WAS IN MOTION ON THE HIGHWAY (NORMAL DRIVING CONDITIONS) WHEN THE CRACK OCCURRED SPONTANEOUSLY FOR NO APPARENT REASON. THE CRACK BEGAN FROM THE TOP OF THE WINDSHIELD (MIDDLE) AND STRETCHED TOWARD THE CENTER OF THE WINDSHIELD. PHOTO ATTACHED. AFTER THE SECOND EVENT THE FRONT WINDSHIELD WAS REPLACED. INVOICE RECEIPT ATTACHED. IN MY OPINION, THE FRONT WINDSHIELD GRASS ON THIS VEHICLE WAS DEFECTIVE AND THE WINDSHIELD'S ON THIS PARTICULAR MAKE/MODEL SHOULD BE FURTHER RESEARCHED. SOMETHING IS CLEARLY WRONG AND I'M SURE OTHERS ARE EXPERIENCING SIMILAR ISSUES.

Unknown or Other
Filed Feb 23, 202035,000 milesCA

WINDSHIELD CRACKED FOR NO REASON.

Visibility/Wiper
Filed Feb 23, 20203,260 milesCA

I PURCHASED MY 2019 SUBARU FORESTER ON 02/04/2019. SINCE THAT TIME, THIS IS THE SECOND TIME I'M HAVING TO REPLACE THE WINDSHIELD FOR WHAT SEEMS TO BE NO APPARENT REASON; MEANING I DIDN'T HEAR ROCKS STRIKING THE MY WINDSHIELD AS IS TYPICAL. I'VE OWNED APPROXIMATELY 8 VEHICLES PRIOR TO THIS AND I DON'T RECALL HAVING TO REPLACE A WINDSHIELD MORE THAN ONE TIME. ON BOTH OCCASIONS, I'VE GONE OUT TO MY VEHICLE TO DISCOVER THE CRACKS, NOT KNOWING HOW IT HAPPENED. I PURCHASED ADDITIONAL APPEARENCE & WINDSHIELD PROTECTION FOR THE INTERIOR OF THE CAR, ( CARPETS, INTERIOR FABRIC AND THE LEATHER SEATS) NOT INTENDING THE WINDSHIELD WOULD BE THE THING TO REQUIRE THE MOST REPAIRS SO FAR. AT THE RATE OF SO FAR, TWO REPAIRS PER YEAR, I'LL HAVE TO TAP INTO MY AUTO INSURANCE POLICY TO COMPLETE THE WINDSHIELD REPAIRS WHICH DEFEATS THE PURPOSE FOR PURCHASING THE EXTRA PROTECTION FROM SUBARU. THE FIRST REPAIR WAS DONE TWO MONTHS AFTER PURCHASE ON 04/23/19. THE SECOND REPAIR IS PENDING, I HAVE AN APPOINTMENT FOR SECOND WINDSHIELD REPLACEMENT ON TUESDAY, 02/25/20.

Visibility/Wiper
Filed Feb 23, 20202,000 milesTN

WINDSHIELD UNEXPECTEDLY AND WITHOUT DAMAGE OR CONTACT IN THE MIDDLE OF THE WINDSHIELD FROM THE TOP MIDDLE TO CENTER OF WINDSHIELD AND PROCEEDED TO CRACK HORIZONTALLY TO THE PASSENGER SIDE OF THE VEHICLE. VEHICLE WAS PARKED AND CRACK INITIATED OVERNIGHT.

Visibility/Wiper
Filed Feb 23, 202013,500 milesOH

WINDSHIELD DEVELOPED A CRACK. VEHICLE WAS PARKED AND THERE WAS NO IMPACT TO THE WINDSHIELD.

Visibility/Wiper
Filed Feb 23, 20204,987 milesFL

I WAS DRIVING LAST SUMMER IN NEW JERSEY ON A TWO-WAY ROAD. I HEARD A SLIGHT CRACK SOUND. THE WINDSHIELD BEGAN TO FORM A CRACK FROM THE LOWER-LEFT CORNER OF MY WINDSHIELD AND SLOWLY SPREAD TOWARD THE CENTER. THERE WERE NO CARS NEAR ME SO I KNEW ANOTHER CAR COULD NOT HAVE KICKED UP A STONE. I PARKED AND LEFT THE CAR FOR AROUND ONE HOUR. WHEN I RETURNED, THE CRACK HAD SPREAD FURTHER ACROSS THE WINDSHIELD.

Visibility/Wiper
Filed Feb 23, 202013,000 milesIN

WINDSHIELD CRACKED HALF WAY ACROSS

Wheels
Filed Feb 22, 202010,000 milesNH

TPMS TIRE PRESSURES DO NOT APPEAR ON INSTRUMENT PANEL. THE PRESSURES ARE IN THE COMPUTER, BUT NEVER APPEAR ON THE SCREEN. THE DRIVER DOES NOT KNOW WHETHER TPMS INDICATES A FUEL ECONOMY ISSUE, OR AN EMERGENCY. THE "LOW TIRE PRESSURE" DISPLAY SHOWS A LARGE BOX ON THE DISPLAY. THAT SHOULD HAVE A NUMBER AT EACH CORNER INDICATING THE TIRE PRESSURE, IN GREEN FOR OK, YELLOW FOR SLIGHTLY LOW, AND RED FOR EMERGENCY. THIS WOULD HELP THE DRIVER EVALUATE A TIRE PROBLEM AND DECIDE HOW TO DEAL WITH IT SAFELY. TPMS HAS LIT UP WHEN I'M IN THE LEFT LANE IN HEAVY TRAFFIC. DO I HAVE TO GET TO THE SHOULDER ASAP, OR CAN I FILL THE TIRES WHEN I GET HOME? WITH THE CURRENT SYSTEM, I DON'T KNOW. THIS COULD BE FIXED WITH A SOFTWARE UPDATE, NO HARDWARE CHANGES NEEDED.

Visibility/Wiper
Filed Feb 22, 2020500 milesCA

FRONT WINDSHIELD PITTED BEFORE WE HAD 500 MILES ON IT

Structure › BodyCrash
Filed Feb 22, 202012,000 milesNY

I WAS PARKING AT A BUSY SKI CENTER, CAR IN DRIVE AS I WAS SLOWLY PULLING INTO AN OPEN SPACE, CAR IN FIRST ROW OF VEHICLES FACING A SMALL ROAD. THE ROAD CONNECTS THE PARKING LOT WITH THE SKI SHOP . 5 MPH WOULD BE NORMAL SPEED ON THIS ROAD, WHERE PEDESTRIAN SKIERS WALK FROM THE LOT TO THE SKI SHOP. BEFORE I COULD STOP TO TURN OFF THE CAR, THE ENGINE STARTED REVVING CRAZILY, THE CAR LURCHED FORWARD AND ACCELERATED ON ITS OWN. BRAKES WOULD NOT RESPOND. I WAS ABLE TO STEER ONTO THE ROAD, CAR ACCELERATING FASTER AND FASTER, NO BRAKES, NO CONTROL. THERE WAS A SMALL CAR DRIVING SLOWLY SOME DISTANCE AHEAD, AND I WAS GAINING ON IT FAST, A SPLIT SECOND AWAY FROM CRUSHING IT, SO I DELIBERATELY SWERVED INTO A SNOWBANK, HIT SOME TREES, AND THAT FINALLY STOPPED MY CAR. I WAS UNHURT. EXTENSIVE FRONT END DAMAGE AND PASSENGER DOOR DAMAGE FRONT AND BACK, AND ROOF RACK DAMAGE. POLICE CAME TO THE SCENE, CAR WAS TOWED BY FLATBED BACK TO THE DEALER. INSURANCE PAID FOR THE REPAIRS. MANUFACTURER WILL EXAMINE THE VEHICLE THOROUGHLY, WILL REMOVE THE "BLACK BOX" TO FIND WHAT WAS THE CAUSE OF UNINTENDED ACCELERATION AND LOSS OF BRAKES. THIS EXAMINATION MAY TAKE 4-6 WEEKS. SO FORTUNATE THAT NO ONE WAS INJURED OR KILLED. I CANNOT ESTIMATE WHAT SPEED THE CAR REACHED ON ITS OWN.

Visibility/Wiper
Filed Feb 22, 202010,000 milesAR

WINDSHIELD CRACKED NEAR THE REAR-VIEW MIRROR THAT ABOUT AS LONG AS 2 DOLLAR BILLS. HAD TO PAY $1,497 W/ TAX FOR REPLACEMENT AND RE-CALIBRATION OF EYESIGHT SYSTEM. THEY DETERMINED IT WAS NON-FACTORY DEFECT AFTER FINDING THE SMALLEST CHIP WHERE THE CRACK CHANGED DIRECTIONS. DIDN'T SPIDERWEB CRACKED, JUST 2 LINES.

Visibility/Wiper
Filed Feb 22, 20207,000 milesOR

THE WINDSHIELD HAD A LONG CRACK THAT RAN FROM THE CENTER OF THE WINDSHIELD TO THE DRIVER'S SIDE. THERE WAS NO REASON FOR THE CRACK.

Engine
Filed Feb 21, 2020CA

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V856000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER LITHIA SUBARU OF FRESNO 5200 N BLACKSTONE AVE, FRESNO, CA 93710 (559) 540-7189 WAS CONTACTED IT WAS CONFIRMED THAT THE REMEDY PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Visibility/Wiper
Filed Feb 20, 202020,000 milesCO

MY VEHICLE WAS SITTING IN THE GARAGE AND MY WIFE HAD JUST RETURNED FROM WORK. AFTER PUTTING THE CAR IN PARK, SHE HEARD WHAT SHE THOUGHT WAS A LOW SCREECH. WHEN SHE LOOKED UP, A LINE WAS FORMING IN THE WINDSHIELD FROM THE STEERING WHEEL TO ABOUT 10 INCHES ACROSS TOWARDS THE PASSENGER SIDE. WE HAVE HAD 4 MORE INSTANCES WHERE WE HAVE GOTTEN INTO THE CAR AND ANOTHER CRACK IN THE WINDSHIELD IS THERE. WE CURRENTLY HAVE 5 LINES OF CRACKS IN THE WINDSHIELD FROM NO CONTACT.

Seat Belts
Filed Feb 19, 202010,500 milesMN

BOTH REAR SEAT BELTS WILL NOT RETRACT ON THERE OWN, DO NOT BELIEVE THAT THEY MEET THE 49 CFR 571.209 STANDARD FOR RETRACTION FORCE AND ARE MUCH WEAKER THEN LOANER SUBARU OUTBACK.

Visibility/Wiper
Filed Feb 16, 2020CA

THE WINDSHIELD CRACKED FOR NO REASON. THERE WAS NO COLLISION AND THERE ARE NO MARKS OF ANY ROCKS HITTING THE WINDSHIELD. SEEMS TO BE A MANUFACTURING DEFECT.

Visibility/Wiper
Filed Feb 14, 202010,000 milesMN

THE WINDSHIELD ON MY VEHICLE CRACKED OVERNIGHT WHILE SITTING PARKED IN MY GARAGE. THE CRACK BEGINS EXACTLY AT THE TOP DEAD CENTER OF THE WINDSHIELD AND EXTENDS STRAIGHT DOWNWARD AND IS APPROXIMATELY 16" LONG AT THIS POINT. THERE ARE NO ROCK CHIPS OR DAMAGE THAT CLEARLY LEAD THO THIS FRACTURE. THE VEHICLE IS ONLY 1 YEAR OLD WITH JUST OVER 10K MILES ON IT. I NOTIFIED MY LOCAL DEALER AND THEY STATED THAT THIS WOULD NOT BE COVERED UNDER WARRANTY. I HAVE ALSO CONTACTED SUBARU OF AMERICA REGARDING THE ISSUE AND AM AWAITING A RESPONSE.

Visibility/Wiper
Filed Feb 14, 2020800 milesMI

ONE MONTH AFTER PURCHASING A BRAND NEW FORESTER OFF OF THE CAR LOT, OUT OF NO WHERE WHILE DRIVING THE VEHICLE ON AN EMPTY HIGHWAY, A 4 INCH HAIRLINE CRACK APPEARED ON THE DRIVER'S SIDE OF THE WINDSHIELD. THE CRACK ORIGINATED FROM THE OUTER EDGE OF THE GLASS. WHEN CONTACTING MY DEALERSHIP I WAS INFORMED THAT THE $1,000 REPAIR WILL NOT BE COVERED UNDER ANY WARRANTY OR INSURANCE, EVEN THOUGH THERE WERE ONLY 800 MILES ON THE CAR AT THE TIME OF THE INCIDENT.

Fuel/Propulsion System
Filed Feb 12, 20201 milesCA

I LEASED THIS CAR LATE MARCH 2019 AND FROM DAY ONE I SMELLED A GASOLINE LIKE ODOR WHEN TURNING ON THE CAR FOR THE FIRST 5 TO 10 MIN. I'VE HAD BMW FORN10 YEARS AND SUBARU IS NEW TO ME. I THOUGHT THE SMELL WAS NORMAL BECAUSE IT'S A 4WD. AT MY LAST VEHICLE SERVICE AT SUBARU I MENTIONED THE SMELL TO THEM. THEY ULTIMATELY DISCOVERED THAT THE CAR HAS A FAULTY EXHAUST. THEY SAID THE SMELL CAME FROM A PLASTIC BAG THAT THEY FOUND INSIDE THE HOOD OF THE CAR. HOWEVER, MY BROTHER IN LAW HAD OPENED THE HOOD 2 WEEKS PRIOR TO CHECK THE OIL LEVEL OF CAR BC OF A SOUND IT WAS MAKING AND THERE WAS NO PLASTIC BAG AT THAT TIME. I AM GOING TO HAVE THE EXHAUST REPLACED THIS SATURDAY BUT I WANTED TO REPORT THIS JUST IN CASE THERE ARE MORE CARS THAT HAVE THE SAME PROBLEMS.

Electrical System
Filed Feb 11, 20206,200 milesMN

FREQUENTLY THE REAR TAIL GATE WILL NOT OPEN. SOMETIMES I CAN CONTINUE TO DEPRESS THE BUTTON AND IT WILL RELEASE AND THEN I CAN MANUALLY LIFT IT. THEN I PRESS THE CLOSE BUTTON AND IT WILL CLOSE.

Unknown or Other
Filed Feb 10, 202024,259 milesTX

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE VEHICLE WAS TAKEN TO PELTIER SUBARU 3200 S SW LOOP 323, TYLER, TX 75701, (903)705-4300 FOR ROUTINE MAINTENANCE WHERE THE CONTACT WAS INFORMED ABOUT NHTSA CAMPAIGN NUMBER 19V856000 (ENGINE AND ENGINE COOLING). THE REMEDY PARTS WERE NOT AVAILABLE. WHILE DRIVING 5 MPH THE VEHICLE STALLED WITHOUT WARNING. THERE WAS AN ABNORMAL BURNING ODOR DETECTED. THE VEHICLE WAS TOWED TO PELTIER SUBARU 3200 S SW LOOP 323, TYLER, TX 75701 (903) 705-4300 WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 24,259. PARTS DISTRIBUTION DISCONNECT. *DT*JB

Air BagsCrash
Filed Feb 10, 202030,000 milesRI

TRAVELING FROM RI TO WESTERN NY. DEPARTED RI IN AM WITH MODERATE RAINFALL WHEN "EYESIGHT DISABLED" INDICATOR FLASHED SEVERAL TIMES OVER THE COURSE OF HALF HOUR. WHEN RAIN SUBSIDED, INDICATOR DISAPPEARED. SEVERAL HOURS LATER, WAS DRIVING 65-70MPH ON STRAIGHT SECTION OF MAJOR INTERSTATE WITH GOOD VISIBILITY, APPROACHING A HIGHWAY OVERPASS WHEN "OBSTACLE DETECTED" WARNING APPEARED DESPITE NO OBSTACLE IN ROAD, AND SHORTLY THEREAFTER CAR WENT INTO A SLOW SPIN (FELT AS IF FLOATING) TOWARDS LEFT, STRIKING A GUARDRAIL UNDERNEATH THE OVERPASS HEAD-ON AND CONTINUING TO SPIN 360 DEGREES AT WHICH POINT I WAS ABLE TO RECOVER CONTROL OF THE CAR. IT FELT AS IF BRAKES HAD ENGAGED (? CRASH IMMINENT BRAKING SYSTEM) ALTHOUGH I DID NOT HAVE FOOT ON BRAKE PEDAL AND I DID NOT ATTEMPT TO BRAKE WHILE IN THE SPIN AS I FEARED ROLLING THE VEHICLE. DESPITE EXTENSIVE FRONT END DAMAGE, AIRBAGS DID NOT DEPLOY. HAD TO LEAVE THE VEHICLE IN ALBANY, NY AND CURRENTLY AWAITING EVALUATION BY INSURANCE ADJUSTER. OF NOTE, 5 MONTHS EARLIER THE WINDSHIELD HAD CRACKED WHEN HIT WITH SMALL ROCK AND WAS REPLACED AT SUBARU DEALERSHIP WHERE THE VEHICLE WAS PURCHASED.

Visibility/Wiper
Filed Feb 10, 20207,400 milesTX

BOUGHT A BRAND NEW 2019 FORESTER IN SEPT 2019. ITS WINDSHIELD CRACKED TWICE FROM A MINOR ROCK IMPACT DURING HIGHWAY DRIVING AT ABOUT 65 MPH. IN MY PREVIOUS 25 YEAR OF OWNING AND DRIVING OTHER CARS I HAVE NEVER HAD A WINDSHIELD CRACK AND HAVING WINDSHIELD CRACK TWICE IN SUCH SHORT PERIOD (5 MONTHS OF OWNERSHIP) CANNOT BE A COINCIDENCE, THERE HAS TO BE A FLAW WITH SUBARU'S WINDSHIELD DESIGN OR QUALITY. JUDGING FROM THE RESULTS OF A GOOGLE SEARCH, OTHER OWNERS HAVE REPORTED THE SAME THING

Visibility/Wiper
Filed Feb 10, 2020800 milesPA

I WENT TO MY STATIONARY VEHICLE IN A.M.AND NOTICED THE WINDSHIELD HAD A LONG CRACK WITH NO APPARENT REASON. NO NICKS OR OTHER DAMAGE NOTED THAT COULD CAUSE THIS TO HAPPEN. I DIDN'T EVEN MAKE THE FIRST PAYMENT ON THE VEHICLE BEFORE THIS OCCURRED. AFTER CALLING NUMEROUS AFTERMARKET WINDSHIELD COMPANIES THE ONLY WINDSHIELD YOU CAN GET IS THE OEM IF YOU WANT THE EYESIGHT CAMERAS TO WORK AND YOU MUST HAVE THE EYESIGHT CAMERA RECALIBRATE BY THE DEALERSHIP. AFTER READING ALL THESE WINDSHIELD COMPLAINTS I WONDER HOW MANY SIMILAR WINDSHIELD ISSUES HAVE OCCURRED THAT HAVE NOT BEEN REPORTED ON NHTSA? JUST GOOGLE 2019 SUBARU FORESTER DEFECTIVE WINDSHIELD. THIS ISSUE IS TO WIDE SPREAD.

Visibility/Wiper
Filed Feb 10, 202032,000 milesPA

I'VE OWNED MY CAR FOR JUST OVER A YEAR AND MY 3RD WINDSHIELD HAS JUST CRACKED. MY FIRST WINDSHIELD CRACKED WHEN A SMALL ROCK HIT THE TOP CORNER OF THE DRIVER SIDE WINDOW AND WITHIN 5 MINUTES IT SPREAD TO THE CENTER OF THE WINDSHIELD. IT HAD TO BE REPLACED AND RECALIBRATED, WHICH I HAD TO PAY A $250 DEDUCTIBLE. MY SECOND WINDSHIELD EXPERIENCED A CRACKED A FEW MONTHS AFTER BEING REPLACED AND NOTHING HIT IT THAT I'M AWARE OF. THE CRACK STARTED AT THE BOTTOM CENTER OF THE WINDSHIELD, JUST UNDER THE WINDSHIELD WIPERS AND BY THE MIDDLE OF THE DAY IT SPREAD TO THE CENTER OF THE WINDSHIELD. IT TOO HAD TO BE REPLACED AND RECALIBRATED FOR ANOTHER $250. SAFELIGHT ASSURED ME THAT THIS 2ND WINDSHIELD WOULD BE STRONGER THAN THE FIRST. TODAY, WHEN I GOT IN MY CAR AFTER WORK, I FOUND ANOTHER CRACK IN THE BOTTOM CENTER OF THE WINDSHIELD AND IT WASN'T THERE THIS MORNING AND NOTHING HIT IT. IT'S ABOUT 6' IN LENGTH AND WILL PROBABLY SPREAD TONIGHT. THEN TO TOP THAT OFF, ON MY DRIVE HOME, DRIVING 35 MPH, A SMALL ROCK WAS KICKED UP FROM THE CAR IN FRONT OF ME AND HAS NOW PUT A CRACK IN THE CENTER OF THE PASSENGER SIDE OF THE WINDSHIELD. I'VE NEVER IN MY LIFE EXPERIENCED SUCH A POORLY CONSTRUCTED WINDSHIELD THAT CRACKS SO EASILY. I'M FED UP WITH THIS

Structure › Body
Filed Feb 9, 202016,500 milesMD

THE VEHICLE WAS STATIONARY. I PRESSED THE POWER REAR GATE OPEN BUTTON ON THE DRIVER SIDE DASH, BUT THE REAR GATE DIDN'T OPEN, AND THE CAR JUST BEEPED THREE TIMES. THE BEEPS WOULD HAPPEN EVERY TIME I TRIED TO PRESS THE GATE BUTTON ON THE CAR OR ON THE FAUB. I OPENED THE ACCESS PANEL AND MANUALLY OPENED THE DOOR, EXTENDING THE DOOR TO FULL HEIGHT. WHEN I PRESSED THE BUTTONS ON THE CAR, THE POWER GATE WOULD GO DOWN BUT WOULD SLAM SHUT AND THE CAR WOULD ISSUE A LONG BEEP. WHEN I PRESSED THE BUTTON EITHER ON THE CAR OR THE FAUB TO REOPEN THE REAR GATE, IT WOULDN'T BUDGE AND THE THREE BEEPS HAPPENED AGAIN. I THEN PRESSED THE BUTTONS ON THE CAR AND HELD THEM PASSED THE THREE BEEPS UNTIL THE GATE UNLOCKED AND I WAS ABLE TO LIFT IT OPEN. THE GATE CLOSED AGAIN WHEN I PRESSED THE LOCK/GATE CLOSE BUTTONS, SLAMMING SHUT AS BEFORE WITH THE LONG BEEP. NO MATTER WHAT I TRIED, I COULDN'T GET THE GATE TO OPEN ON ITS OWN ( WITH POWER). WHEN I TURNED THE CAR ON, THERE WAS NO INDICATION THAT THE REAR GATE WAS OPEN, BUT WHEN I PUT THE CAR IN DRIVE AND STARTED TO DRIVE, THE CAR CONTINUOUSLY BEEPED UNTIL I STOPPED DRIVING AND PUT IT IN PARK. I TURNED IT OFF AND LET IT SIT OVERNIGHT. THE NEXT DAY, I TRIED TO OPEN THE HATCH AS MENTIONED ABOVE AND IT STILL DID NOT OPEN, THOUGH I COULD MANUALLY OPEN IT IF I HELD THE BUTTONS DOWN BEYOND THE THREE BEEPS. WHEN I TRIED TO TURN THE CAR ON, THOUGH, IT WOULD NOT START. AFTER I TRIED TO START THE CAR WITH THE PUSH BUTTON START, ALL THE ICONS BEGAN FLASHING AND

Visibility/Wiper
Filed Feb 9, 20207,558 milesNY

PARKED MY VEHICLE IN MY DRIVEWAY WITH NO OVERHEAD COVER AFTER I RETURNED HOME FROM WORK AT APPROXIMATELY 1430 HOURS ON 2/7/20. THE AMBIENT TEMPERATURE AT THIS TIME WAS APPROXIMATELY 25 DEGREES FAHRENHEIT. THE VEHICLES WINDSHIELD DID NOT HAVE A CRACK AT THIS TIME. NOTHING HIT MY WINDSHIELD ON MY WAY HOME FROM WORK. I STARTED MY VEHICLE WITH MY REMOTE START LEAVING MY RESIDENCE AT APPROXIMATELY 1800 HOURS ON THE SAME DATE. AS I SAT IN THE OPERATORS SEAT OF MY VEHICLE APPROXIMATELY 1 MINUTE AFTER I INITIATED THE REMOTE START, I OBSERVED A LARGE CRACK IN MY WINDSHIELD. THE CRACK STARTS BELOW MY WINDSHIELD WIPER UNDER THE PLASTIC PIECE WHERE THE EDGE OF THE WINDSHIELD GLASS IS COVERED. UPON CLOSER INSPECTION FROM OUTSIDE OF THE VEHICLE I DISCOVERED ZERO EVIDENCE TO SUPPORT AN OBJECT HAD STRUCK MY VEHICLES WINDSHIELD. THE CRACK APPEARS TO HAVE SPONTANEOUSLY OCCURRED. I PERFORMED SOME RESEARCH ONLINE AND DISCOVERED SPONTANEOUS WINDSHIELD CRACKS ON MY PARTICULAR VEHICLE IS A KNOWN ISSUE DUE TO SUBPAR DEFECTIVE GLASS AND THAT CRACKS ARE CAUSED BY THE HEAT FROM THE WINDSHIELD WIPER HEATER USED IN COMBINATION WITH THE WINDSHIELD DEFROSTER. WHICH IS THE EXACT CIRCUMSTANCE MY WINDSHIELD CRACKED IN. RESEARCH ALSO ADVISED THAT THIS A KNOWN ISSUE THAT HAS NOT BEEN ADDRESSED BY SUBARU NOR DO THEY COVER REPAIR/REPLACEMENT COSTS. WINDSHIELD REPAIR/REPLACEMENT IS VERY EXPENSIVE BECAUSE OF THE SPECIAL OEM SUBARU GLASS THAT IS REQUIRED IN ORDER FOR THE SUBARU EYESIGHT SENSORS TO FUNCTION PROPERLY

Visibility/Wiper
Filed Feb 9, 20205,500 milesCA

I BOUGHT A 2019 FORRESTER SUBARU AND EXPERIENCED A CRACK ON THE FRONT WINDSHIELD FOR NO APPARENT REASON. I NOTICED THE CRACK AS I WAS DRIVING IT HOME THE DAY I BOUGHT IT. I HAVE READ THAT MANY OTHER 2019 SUBARU FORESTER OWNERS EXPERIENCED CRACKS ON THEIR WINDSHIELDS FOR NO APPARENT REASON. SUBARU FORESTER USES SPECIAL GLASS TO ENSURE THE CAMERAS INSIDE THE VEHICLE WORK SO PERHAPS THE GLASS IS DEFECTIVE. SUBARU HAS HAD ISSUES WITH THEIR WINDSHIELD IN THE PAST WITH OLDER MODELS.

Visibility/Wiper
Filed Feb 7, 202012,000 milesNY

BOUGHT THE CAR ON FEB-2019. PARKED THE VEHICLE ON THE STREET 12/27/2019 NIGHT, NEXT DAY MORNING THE VEHICLE WINDOWSHIELD GET 8 INCHES CRACK. CHECK AROUND THE VEHICLE, DID NOT FIND ANYTHING ON THE VEHICLE & NO SCRATCH ON THE CAR BODY. FIXED IT SAME DAY, 4 WEEKS LATER, THE CRACK GET ANOTHER 7 INCHES LONGER. COMPLAINED IT TO THE DEALER & GET TOLD: I AM NOT THE ONLY ONE HAD THE ISSUE, IT IS NOT COVERED BY WARRANTY, INSURENCE SHOULD COVER IT.

Vehicle Speed Control
Filed Feb 7, 20202,700 milesOR

THE CAR OCCASIONALLY ACTS LIKE IT GOING TO STALL , PRIMARILY WHEN TURNING LEFT AT TRAFFIC SIGNALS. THE ACCELERATOR HAS TO BE PUSHED HARD TO OVERCOME THE APPROXIMATELY 1- 1.5 SECOND DELAY BEFORE THE CAR STARTS TO ACCELERATE. THIS HAS CAUSED NEAR COLLISIONS ON SEVERAL OCCASIONS. THE ENGINE STOP BUTTON WAS ACTIVATED TO PREVENT ENGINE STOPPING AT CAR IDLE.

Power Train
Filed Feb 4, 20201,600 milesCA

OFTEN, BUT NOT ALWAYS, MOSTLY WHEN TURNING LEFT FROM A STOP AS AT A TRAFFIC LIGHT THE CAR WILL HESITATE AND LOSE POWER AND SPEED. THEN I TRY TO ACCELERATE AND THE CAR SURGES FORWARD TOO FAST. I FEEL THAT I AM GOING TO STALL IN THE INTERSECTION.

Visibility/Wiper
Filed Feb 3, 202018,500 milesMO

WINDSHIELD SUDDENLY CRACKED. NO VISIBLE AREA THAT WOULD INDICATE IT WAS THE RESULT OF A ROCK AND THE CRACK FORMING FROM THE INITIAL IMPACT. UNCERTAIN OF CAUSE. CRACK IS ROUGHLY 14-16 INCHES FROM THE TOP OF THE PASSENGER SIDE DOWN TO JUST UNDER THE REAR-VIEW MIRROR IN A HOOK LIKE FASHION. CRACK WAS INITIALLY DISCOVERED ON A STATIONARY VEHICLE, PARKED IN A RESTAURANT PARKING LOT. THE CRACK WAS NOT OBSERVED PRIOR TO GETTING INTO THE VEHICLE.

Visibility/Wiper
Filed Feb 3, 20202,000 milesCA

I TOOK MY FORESTER 2019 UP TO BIG BEAR MOUNTAIN. MY VEHICLE WAS PARKED OUTSIDE OF THE CABIN. IN THE MORNING DUE TO COLD WEATHER THE WINDSHIELD HAD ICE AND SNOW, WHEN I TURNED ON THE HEATER IN DEFROST MODE A BIG CRACKED APPEARED ON THE WINDSHIELD.

Visibility/Wiper
Filed Feb 1, 20202,000 milesNY

ON OCTOBER 15, 2019 MY HUSBAND, I AND OUR GRANDSON WERE DRIVING ON A TOWN STREET AND THE REAR PASSENGER WINDOW GLASS ON THE RIGHT SIDE BROKE AND SHATTERED AND GLASS FLEW ALL OVER THE CAR. THERE WAS A LANDSCAPER ON A LAWN FACING AWAY FROM THE ROAD BUT NO ROCK OR ANYTHING CAME AT THE WINDOW. ON DECEMBER 11, 2019 A TRUCK DROVE BY OUR CAR PARKED IN FRONT OF OUR HOUSE ON A SIDE STREET AND THIS TIME THE REAR PASSENGER WINDOW ON THE LEFT SIDE BROKE AND THE GLASS SHATTERED ALL OVER THE CAR. BOTH OF THESE INCIDENTS SEEMED TO HAPPEN FROM THE FORCE OF THE AIR/WIND PRESSURE. WE BELIEVE THAT THERE IS A DEFECT IN THESE WINDOWS AS THEY SHOULD NOT SHATTER OUT OF NOWHERE LIKE THIS. WE CONTACTED DONALDSONS SUBARU IN SAYVILLE, NY AND WERE TOLD THE REPAIRS ARE NOT COVERED UNDER THE WARRANTY. WE EXPLAINED THAT NOTHING CAUSED THESE WINDOWS TO SHATTER, SO WE SHOULD NOT BE HELD RESPONSIBLE. WE ALSO CALLED THE SUBARU CORPORATE OFFICE AND WERE TOLD IT IS 'ENVIRONMENTAL' SO THEY ARE NOT RESPONSIBLE. WE HAVE NOTICED ONLINE THAT MANY OTHER PEOPLE WITH SUBARU VEHICLES ALSO COMPLAINED OF THIS SAME THING HAPPENING. THIS IS DANGEROUS ESPECIALLY AS WE DRIVE WITH OUR GRANDSON IN THE BACK SEAT. WE BELIEVE THAT THIS IS A SAFETY ISSUE THAT SUBARU SHOULD ADDRESS AND BE HELD RESPONSIBLE FOR. WE HAD THE FIRST WINDOW REPAIRED ON JANUARY 20, 2019 AT THE COST TO US OF $550 DOLLARS. ON FEBRUARY 4, 2019 WE ARE HAVING THE SECOND WINDOW REPAIRED AT THE SAME COST. EVEN IF NOTHING CAN BE DONE AT THIS POINT IN REGARD TO THIS

Electronic Stability Control (esc)
Filed Feb 1, 20203,917 milesMN

WHILE DRIVING AND VEHICLE IN MOTION, INTERMITTENTLY THE FOLLOWING INDICATOR/WARNING LIGHTS COME ON, STAY ON, GO OFF, AND COME BACK ON AGAIN WITHOUT ANY PATTERN: THE BSD/RCTA WARNING, THE AUTO START STOP, HILL DESCENT CONTROL, ACCIDENT AVOIDANCE/BRAKING, LANE ASSIST, AND EYESIGHT. ONE OR MORE WARNING/INDICATOR LIGHT COMES ON AND THEN SOMETIMES GOES OFF EVERY TIME I DRIVE. STARTED ON JANUARY 18TH-STILL HAPPENING FEB 1, 2020.. HAPPENS REGARDLESS OF ROAD CONDITION (DRY, WET), TEMPERATURE (VERY COLD, WARM (40 DEGREES), OR SPEED (25 MPH TO 60 MPH). THIS HAS HAPPENED ON HIGHWAY, CITY, RURAL ROADS. THE DRIVER TOUCHES NOTHING AND DOES NOTHING TO BEGIN/END THESE. SOMETIMES THE LIGHTS STAY ON AND THEN WHEN TRIP IS ENDED, VEHICLE TURNED OFF AND RESTARTED, THE LIGHTS REMAIN ON. SOMETIMES NEXT TIME THE VEHICLE IS STARTED, THE LIGHTS ARE OFF. THE LANE ASSIST INDICATOR AND AUTO BRAKING IN PARTICULAR, ARE OF CONCERN. THE LANE ASSIST COMES ON (ON ITS OWN) AND IS WHITE'THEN, WHILE DRIVING, IT TURNS GREEN AND TRIES TO STEER THE CAR OFF TO THE RIGHT 'THE DRIVER HAS TO HOLD ON TIGHT AND FIGHT THE STEERING WHEEL AND CAR. THIS SEEMS VERY UNSAFE. THE DRIVER HAS TRIED TURNING OFF THESE LIGHTS/FUNCTIONS WHEN THEY JUST POP UP'WHILE DRIVING'BUT IF IN HEAVY TRAFFIC, CANNOT ALLOW FOR THESE DISTRACTIONS. IF CLEAR/NO TRAFFIC, DRIVER ATTEMPTS SHUTTING OFF THESE FEATURES BY PRESSING THE BUTTONS WITH THESE ICONS 'ON THE CENTER REAR VIEW MIRROR PANEL OR ON THE LOWER LEFT PANEL BELOW DASHBOARD. SOMETIMES THIS WOR

Visibility/Wiper
Filed Jan 26, 202021,000 milesCA

THE WINDSHIELD DEVELOPED A FOOT-LONG, SNAKING CRACK ON THE PASSENGER SIDE BOTTOM SPONTANEOUSLY ONE NIGHT WHILE PARKED IN A COVERED CARPORT. NO INCLEMENT WEATHER THAT NIGHT, AND NOTHING ELSE THAT COULD HAVE CAUSED THE DAMAGE.

Visibility/Wiper
Filed Jan 26, 202020,143 milesCO

FIRST WINDSHIELD REPLACEMENT OCCURRED 3 MONTHS AFTER PURCHASE DUE TO A SMALL ROCK CHIP, NOW 8"-LONG CRACK HAS SPONTANEOUSLY APPEARED WITH NO KNOWN CAUSE 9 MONTHS LATER.

Visibility/Wiper
Filed Jan 25, 2020PA

I WAS PARKED ON A PUBLIC STREET FOR 15' AND FOUND 6 INCH CRACK IN MY WINDSHIELD. I WAS NOT PARKED UNDER ANY TREES AND THE WEATHER WAS CLEAR. THE CRACK STARTED UNDER THE DRIVER SIDE WINDSHIELD WIPER.

Structure › Body
Filed Jan 21, 2020FL

THE REAR DOOR ON THE FORRESTER SPORT DOES NOT OPEN. IT FIRST HAPPENED AFTER GOING THROUGH A CAR WASH, THE DOOR DOES NOT OPEN EVEN IF THE CAR IS UNLOCKED. NEITHER BY FOB OR DOOR BUTTON. I HAVE BEEN UNABLE TO RECREATE PROBLEM HOWEVER IT HAPPENED AGAIN AFTER A LIGHT RAIN. DOOR WOULD NOT OPEN. THERE HAVE BEEN SIMILAR CLAIMS ONLINE FOR THE SAME YEAR AND MODEL. ONLY FIX I HAVE IS HOLDING THE DOOR BUTTON UNTIL IT SWITCHES FROM AUTOMATIC TO MANUAL AND IT SEEMS TO RESET IT. HOWEVER THIS ONLY WORKED ONCE OUT OF THE 2 TIMES IT HAS HAPPENED IN THE LAST MONTH.

Visibility/Wiper
Filed Jan 17, 202010,000 milesPA

GOT IN MY CAR, AND NOTICED A GIANT CRACK GOING UP FROM BOTTOM OF DRIVER'S SIDE WINDSHIELD TO MIDDLE. ONCE LOOKING THERE IS A SMALL CHIP AT BASE OF WINDSHIELD

Visibility/Wiper
Filed Jan 16, 20209,000 milesNC

WINDSHIELD CRACKED DURING DAY WHILE SITTING IN PARKING LOT AT MY OFFICE. NO H/O INJURY OR ROCK HITTING WINDSHIELD.

Steering
Filed Jan 14, 20201,500 milesWI

WHEN PARKING THE VEHICLE THE STEERING WHEEL LOCKING MECHANISM ENGAGES IN A WAY THAT AFTER LEAVING AND COMING BACK TO VEHICLE IS IMPOSSIBLE TO RELEASE TO START THE CAR BACK UP AGAIN. MY WIFE HAS BEEN STRANDED SEVERAL TIMES WHERE I HAD TO COME AND ASSIST IN RELEASING THE STEERING WHEEL BY ADDING THE FORCE AND WEIGHT OF MY BODY TO PULL THE STEERING WHEEL TO ONE SIDE OR THE OTHER TO RELEASE IT AND BE ABLE TO START THE CAR UP. THE DEALER(800 455 0701) PROMISED TO CONTACT SUBARU AND GET A RESPONSE ON HOW TO DEAL WITH THE ISSUE. NO RESPONSE. THE DEALER SERVICE MANAGER NOTED THAT THEY HAVE HUNDREDS OF CALLS PER YEAR ON THIS ISSUE. THE POTENTIAL OF GETTING STUCK IN A UNSAFE AREA ( EMERGENCY NEED TO TRAVEL, STUCK ON THE HIGHWAY, SNOW STORM REQUIRES TEMPORARY STOP, LATE EVENING PARKING AREA, REMOTE COUNTY PARK OR STATE PARK OR FEDERAL PARK) ARE ALL POSSIBLE AND COULD BE DANGEROUS. THIS IS AN OBVIOUS DEFECT THAT NEEDS TO BE CORRECTED.

Unknown or Other
Filed Jan 10, 202010,850 milesCO

DEFECTIVE WINDSHIELD CRACK BEGINS AT THE TOP OF WINDSHIELD AND DECLINES TO MIDDLE OF WINDSHIELD. THERE IS NO APPARENT OBJECT IMPACT CAUSING THE WINDSHIELD TO CRACK.

Electronic Stability Control (esc)
Filed Jan 8, 2020100 milesTX

1. WHILE THE CAR IS IN MOTION (AND UNDER NORMAL DRIVING CONDITIONS) ON HIGHWAYS, MY FRONT WINDSHIELD HAS CRACKED 4X SINCE TAKING DELIVERY OF NEW VEHICLE AT THE END OF JULY 2019. ONCE THE FRONT WINDSHIELD CRACKS, IT CONTINUES TO SPREAD. DURING THE PROCESS OF PAYING FOR THE VEHICLE, I WAS ENCOURAGED AT EVERY STEP TO PURCHASING ADDITIONAL WINDSHIELD COVERAGE TO COVER THE COST OF REPLACING THE FRONT WINDSHIELD IN CASE IT NEEDED TO BE REPLACED DUE TO THE EYESIGHT CAMERA SYSTEM. THE WINDSHIELD HAS CRACKED ON THE INTERSTATE, A STATE TOLLWAY, AND A HIGHWAY. 2. THE BLUE TEMPERATURE LIGHT TURNS ON FOR FIVE MINUTES OR MORE WHEN STARTING THE VEHICLE. I HAVE BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP AND THEY DISMISS ME SAYING THAT THIS IS A NORMAL CONDITION OF THE CAR (WHICH WAS NOT MENTIONED DURING THE SALES PROCESS) AND TO JUST WAIT UNTIL THE BLUE TEMPERATURE LIGHT GOES OUT BEFORE DRIVING THE CAR. WHEN TAKING THE CAR BACK TO THE DEALERSHIP FOR THE REPLACEMENT OF THE FRONT WINDSHIELD FOR 4TH TIME, THEY FINALLY LISTENED TO ME AND ADDED CHECKING THE COOLANT TO THE LIST BUT IT HAS BEEN A FIGHT TO HAVE THIS LOOKED AT. 3. WHILE THE CAR WAS IN MOTION AND WITH NO OTHER CARS IN FRONT OF ME, TO THE SIDE OR BEHIND ME, THE CAR PRE-COLLISION SYSTEM ACTIVATED AND BRAKED THE CAR ON ITS OWN. THERE WAS NO PRE-WARNING THAT THE CAR WAS GOING TO BRAKE. 4. THE CAR AUTO LIGHT ON AND OFF FUNCTION DOES NOT FULLY TURN ON THE CAR LIGHTS AT NIGHT. 5. WHILE THE CAR IS IN MOTION AND BACKING OUT OF A PARKING S

Visibility/Wiper
Filed Jan 8, 202016,000 milesME

ONE MORNING I WENT OUT TO START MY CAR AND NOTICED TO LARGE PARALLEL CRACKS VERTICAL CRACKS ABOUT A FOOT APART IN THE WINDSHIELD ON THE DRIVER'S SIDE. ONE CRACK RUN STARTS AT THE TOP OF THE WINDSHIELD AND RUNS ABOUT 12 INCHES. THE OTHER CRACK STARTS AT THE BOTTOM AND RUNS ABOUT 18 INCHES. THE CRACKS CAN BE FELT TO THE TOUCH FROM THE OUTSIDE OF THE WINDSHIELD. TO THE BEST OF MY KNOWLEDGE, THERE HAVE BEEN NO INCIDENTS WHILE DRIVING THE CAR THAT WOULD LEAD TO THE CRACKS SPONTANEOUSLY APPEARING. SHORTLY AFTER FINDING THE CRACKS IN THE WINDSHIELD, SMALL HORIZONTAL CRACKS BEGAN DEVELOPING IN THE PASSENGER SIDE FRONT WINDOW. MY SUBARU DEALERSHIP ACKNOWLEDGED THAT ODD BEHAVIOR AND APPEARANCE OF THE CRACKS AND WAS NOT SURE WHAT COULD CAUSE SUCH BEHAVIOR, BUT WOULD NOT CLAIM THAT THERE WAS A MANUFACTURER'S DEFECT. A QUICK GOOGLE SEARCH REVEALED THAT MANY OTHER SUBARU FORESTER OWNERS HAVE EXPERIENCED SIMILAR CRACKING IN THE WINDSHIELD.

Unknown or Other
Filed Jan 5, 20205,000 milesNJ

MY WINDSHIELD RANDOMLY CRACKED. ONE MORNING I WOKE UP AND WENT OUT TO MY CAR AND IT HAD A LARGE CRACK AFTER BEING PARKED OUTSIDE OF MY APARTMENT ALL NIGHT.

Visibility/Wiper
Filed Jan 5, 20205,500 milesIL

A SMALL CHIP IN THE WINDSHIELD TOWARDS THE CENTER. THIS HAS PROBABLY NOT HAPPENED DURING DRIVING AND THE CHIP WAS CONFIRMED DURING THE FIRSTS ERVICE.

Unknown or Other
Filed Jan 3, 20204,275 milesNC

AS I WAS DRIVING IN THE RIGHT HAND LANE ON THE FLORIDA TURNPIKE AT 75 MPH, MY DRIVER SIDE REAR DOOR WINDOW SPONTANEOUSLY SHATTERED. THE ENTIRE WINDOW DISINTEGRATED WITH MOST OF THE GLASS FLYING INTO THE CAR. TEMPERATURE WAS ONLY ABOUT 75 DEGREES. NOTHING IMPACTED THE WINDOW - IT JUST EXPLODED.

Visibility/Wiper
Filed Dec 29, 201911,000 milesTX

WAS DRIVING ON A US HWY WHEN ALL IF A SUDDEN I HEARD A LOUD SNAP. I WAS PASSING A SEMI AT THE TIME SO THOUGHT THE SOUND MIGHT HAVE COME FROM THE SEMI THROWING ROCKS. AT THAT TIME THERE WAS NO EVIDENCE OF A CHIP OR CRACK ON THE WINDSHIELD. THE NEXT MORNING THE WINDSHIELD WAS CRACKED FROM THE FAR RIGHT SIDE ACROSS THE DRIVER'S LINE IF VIEW.

Visibility/Wiper
Filed Dec 26, 20192,000 milesVA

ON 10/23/19, I NOTICED A CRACK IN THE WINDSHIELD OF MY 2019 SUBARU FORESTER. I HAD NOT SEEN OR HEARD ANYTHING HIT THE WINDSHIELD PRIOR TO SEEING THE CRACK. I TOOK THE SUBARU FORESTER TO THE DEALERSHIP FROM WHERE I BOUGHT IT AND WAS INFORMED THAT WINDSHIELD REPLACEMENT WAS NOT COVERED BY MY WARRANTY. I THEN PAID SAFELITE $772.10 ON 10/25/19 TO REPLACE THE WINDSHIELD.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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