“The airbag warning light for the front passenger seat has been intermittently lighting. Both when the passenger seat is occupied and vacant. The light sometimes indicates the passenger airbag is off when there is a passenger in the seat. I took the car to the Subaru dealer where I purchased the vehicle..”
Owner complaint, filed Aug 19, 2026
“The passenger airbag Occupant Detection System (ODS) has failed on my 2017 Subaru Forester (VIN: [XXX]) at 78,255 miles. This failure completely deactivates the front passenger airbag, creating an immediate, severe safety hazard for any front-seat passenger. This vehicle previously had Federal Safety Recall WUM-98 performed in 2020 to resolve this exact ODS engineering defect.”
Owner complaint, filed Jul 7, 2026
Complaints and recalls over time
By year of filing
All complaintsAbout the airbagsRecall (red: the airbags)NHTSA investigation opened
Complaints about the 2017 Forester peaked in 2019, with 128 filed that year. Owners had filed 66 complaints about the airbags before the first recall that covers it, 19V701000 in October 2019; 95 more have come in since. In 2026 owners filed 37 so far.
1 safety recall
Part 573 reports
Air Bags › Sensor › Occupant Classification19V701000
Filed Oct 3, 2019366,282 vehiclesSubaru of America, Inc.
Defect. Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.
Risk. If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.
Remedy. Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.
All 1 campaign on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. One names the 2017 Forester.
Occupant Detection System (ODS) FailurePreliminary evaluation PE19009Closed
Opened Aug 6, 2019Closed Jan 22, 2020Led to recall 19V701000airbags
The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or …
Technical service bulletins
449 on file
Repair instructions the manufacturer sent its dealers for the 2017 Forester. Not recalls: the fix is usually free only while the car is under warranty.
electrical system 134equipment 95engine 64transmission 34steering 12seats 12airbags 10body and frame 9
09-84-22RWarranty extensionSep 16, 2026engine
This bulletin announces Warranty Extension and design changes made to the front exhaust pipe and covers to address the concerns of some customers regarding an odor or a rattle-type noise/fluttering sound coming from the undercarriage, during acceleration. This is an revised version of the original bulletin.
SubaruNet AnnouncementWarranty extensionSep 23, 2024electrical system
Due to limited part supply, the availability of the passenger front seat cushion may not satisfy demand. To reduce extended downtime for the customer, this bulletin announces the diagnostic and repair procedures to be used when DTC B1760 (Occupant Detection Sensor Mat). The use of WUM-98 sensor harness kit should be used in place of the cushion assembly.
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 model year Forester vehicles to replace the passenger-side front airbag Occupant Detection System (ODS) harness. A total of 366,282 U.S. vehicles will be affected by this recall.
Showing the newest 6 of 10 bulletins about the airbags, and any warranty extensions or service campaigns.
Crash test ratings
NHTSA 5-star safety ratings
Version tested
Overall
Frontal
Side
Rollover
Rollover risk
2017 Subaru Forester SUV AWD
★★★★★
★★★★★
★★★★★
★★★★★
16.9%
New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.
What owners reported
Newest filings
Air Bags
Filed Oct 29, 2026NC
The Occupant Detection Sensor had a recall in 2019 and we replaced under that recall in 2020, but the part has once again failed and in looking at other Subaru forums, many others with this model year of Subaru Forester have dealt with the same ODS replaced ODS sensor failing again. This sensor deactivates the passenger airbag.
Seats
Filed Oct 20, 2026CA
After replacement of the passenger ODS harness under recall WUM-98, the system still fails to detect a passenger in the seat, making it impossible for me to safely drive with a passenger. Subaru will not fairly cover the defect and would have to install a new seat and recode the new seat to the airbag module. The repair would cost me at least $1500. The capacitive passenger sensor is a major engineering flaw in Subarus, and a very good reason to never buy from them again.
Suspension
Filed Oct 19, 2026NC
I am filing a formal complaint regarding repeated, costly, and premature failures on my 2017 Subaru Forester, as well as the outright refusal by Subaru Consumer Advocacy to provide financial relief or goodwill reimbursement. Between 2024 and 2026, reaching under 90,000 miles, I was forced to pay out-of-pocket for over $6,200 in major repairs: Rear Wheel Bearings (2024): $2,000+ for premature bearing failure. A/C Evaporator Repair (Feb 2025, ~87,000 miles): $2,000 A/C Compressor Replacement (March 2026): $2,200 following additional system breakdown. Subaru issued Service Program Bulletin WRB-21 / WRB-21R specifically acknowledging factory-defective A/C condensers in 2017 Foresters. When an A/C condenser leaks refrigerant and oil, it directly damages down-stream components, including the evaporator and compressor. Despite pointing out Service Program WRB-21 to the Subaru Consumer Advocacy group, my request for goodwill reimbursement was flatly denied.
Power Train
Filed Oct 13, 2026ID
Valve control assembly failure. A known TSB. Disables safety features of the car. Should be a recall.
Power Train
Filed Oct 13, 2026AL
TRANSMISSION LIGHT OVER HEATING COMES ON
Air Bags
Filed Oct 8, 2026FL
The occupant detection system has failed for years, the subaru dealership keep temporarily fixing the problem and has finally quoted me 2,000 to completely replace the seat as that is where the sensor is located. If i get in a wreck with a passenger they will have no airbag, and i dont think the seatbelts would work either. This is a faulty part that came with the car. The ODS light is on always, the dealership confirmed this.
Suspension
Filed Sep 22, 2026NY
Within 30k miles, Front passinger control arm bushings required replacement due to bushing failure resulting in uneven tire ware. By 35k miles, the front driver lower control arm also had the same issue effecting steering and uneven tire ware.
Engine
Filed Sep 11, 2026CA
The TGV valve metal flap screw came undone and came loose with the intake manifold. piece of metal about 1 in x 2 inch (flap) fell down to cylinder 2 intake and rubbed against the intake valve nipping pieces off and those pieces of metal along with loose screw fell chipping corner of cylinder 2 top edge. at my shop they had to replace cylinder 2 and TGV valve and rebuild the damaged cylinder head. REASON WHY I TOOK IT TO THE SHOP There was small vibrations at a idle at about 800 rpm (stationary) and already replaced the spark plug and fuel injector and it still shook little bit. since i couldn't figure out what was the issue decided to take it to a mechanic. about a week prior to dropping the car off at the mechanics I heard a metal clinking in the engine for a minute and went away. after that the Miles per gallon went from 27 down to 25 miles per gallon. before taking the car to the shop there was a warning light on cylinder 2 on my OBDII reader ( not a full check engine light). a screw shouldn't be loosening in a internal combustion engine part where if not taken care of it can detonate an engine and cost user thousands of dollars and it was not their fault. I researched on this same issue and I found few online where they were showing videos of them moving the loose part with a screw driver. Have not found any one where the part came off completely and went down into the intake valve.
Service BrakesCrash1 injured
Filed Sep 10, 2026CA
On May 30, 2026, I was driving the freeway 2(Glendale Fwy) south, I was using the cruise control and driving 63 0r 68 miles. All of sudden, my car start to shaking violently, moving toward right lane, so I tried move my car back to my lane. My car was out of control and driving zig zag way then went up to hillside of the freeway and roll over end up crash on the concrete swale. I thought that was my last moment of my life. I could not move, severely injured and my car was totally damaged. The driver was driving who witnessed whole thing from behind my car, stopped and called 911. He was kindly came to me and gave me a drinking water. The mileage in my was about 68000 miles and I did maintenance as the manufacture recommended it.
Visibility/Wiper
Filed Aug 31, 2026NY
I was leaving home and driving in the neighborhood when I noticed that it was a crack on my windshield and there was no damaged or debris at the time. I didn’t hear anything nor there any trees or cars that will kick up rocks or bad weather It was strange to have happened and I thought it had to be a defective windshield. I looked to see if there were a recall and it was but not for the year but it was advised to submit a complaint with NHTSA. I had a windshield inspect from Safelite and the windshield company that I used to replace the windshield and calibrate it. I spent a total of $620 in repairs
Air Bags
Filed Aug 19, 2026NC
The airbag sensor in the passenger front seat has malfunctioned and it is indicating that the passenger airbag will not deploy. This is after the recall that was completed on the ODS from service campaign 19V701000.
Air Bags
Filed Aug 19, 2026MA
The airbag warning light for the front passenger seat has been intermittently lighting. Both when the passenger seat is occupied and vacant. The light sometimes indicates the passenger airbag is off when there is a passenger in the seat. I took the car to the Subaru dealer where I purchased the vehicle.. Per the dealership service report: “SCANNED CODES AND FOUND CODE B1760 STORED IN BODY CONTROL MODULE REGARDING THE PASSENGER FRONT SEAT BOTTOM. RECOMMEND REPLACEMENT DUE TO A FAULTY OCCUPANT DETECTION SENSOR.” This car was recalled several years ago regarding the passenger seat airbag sensor issue. The car was serviced per the recall. This car has not been in an accident. The car has approximately 70,000 miles which were driven primarily by me. The front passenger seat was occupied less than 25 percent of the time. There was never anything spilled on the seat. The seat was not used to transport anything other than a passenger. The dealer service department now wants $1566.79 to fix this issue. I contend that recall did not fix the issue correctly and I should not be charged for a faulty part or design that was not properly remedied the first time. The dealer will not resolve the issue and has referred me to corporate Subaru. I have contacted Subaru and am awaiting a response. Case # 260818-1700931. This is a safety issue that Subaru needs to address immediately.
Air Bags
Filed Aug 1, 2026CA
Airbag sensor does not work. It is not activated when someone sits in the passenger seat. This was recalled in other Subaru Foresters but for some reason our specific vin number is not eligible for repair.
Seats
Filed Jul 18, 2026NC
My 2017 Subaru Forester is experiencing the exact component failure and severe safety hazard outlined in NHTSA Recall 19V-701 (Subaru Campaign WUM-98R). The front passenger seat Occupant Detection System (ODS) is failing continuously, which illuminates the "Passenger Airbag Off" indicator and completely deactivates the front passenger airbag safety restraint system even when an adult is securely seated. Because my specific VIN was omitted from the recall population list, my local Subaru dealership refused to perform the recall repair, stating no active campaign exists for my vehicle. As a result, I have driven this vehicle for over a year with a completely disabled, non-functioning passenger airbag system. Upon researching the technical service bulletins for WUM-98R, my vehicle perfectly matches all manufacturing, model year, and component criteria for the defective occupant detection wiring harness. The omission of my VIN from this safety campaign is an error that has left a severe, life-threatening manufacturing defect unaddressed. I am filing this complaint to urge the NHTSA to investigate VIN exclusions for this campaign and force an expansion of Recall 19V-701 to protect impacted consumers.
Air Bags
Filed Jul 7, 2026OR
The passenger airbag Occupant Detection System (ODS) has failed on my 2017 Subaru Forester (VIN: [XXX]) at 78,255 miles. This failure completely deactivates the front passenger airbag, creating an immediate, severe safety hazard for any front-seat passenger. This vehicle previously had Federal Safety Recall WUM-98 performed in 2020 to resolve this exact ODS engineering defect. However, the safety recall remedy has failed. The red SRS/airbag warning light is permanently illuminated, and the passenger airbag indicator status remains stuck on "OFF" even with an adult seated in the vehicle. A diagnostic scan performed on XXX by Lithia Subaru of Oregon City confirmed active code DTC B1760 (Occupant Detection Sensor Mat Malfunction). I was forced to pay a $100.00 diagnostic fee just to retrieve my vehicle, and the dealership quoted an additional $2,171.12 ($1,371.12 for parts and $800.00 for labor) to replace the entire passenger seat bottom cushion assembly and harness (Part 64084SG23A) to resolve the failed internal sensor. The dealership attempted to claim the seat got wet to excuse the failure, but the seat is bone dry and has never sustained any liquid spills, window leaks, or detailing. According to Subaru’s official technical service bulletin filed with the NHTSA (Document MC-XXX, Page 8, Step 6), the manufacturer explicitly documents that if DTC B1760 persists or returns after the recall harness is installed, the proper factory remedy is to replace the seat cushion assembly
Power Train
Filed Jul 6, 2026NC
The shift guide plate in my 2017 Subaru Forester failed, causing the ignition key to become stuck and not release when the engine is off. The component is available for inspection upon request. The failure was confirmed by a Subaru dealer, who diagnosed the defective shift guide plate and provided a repair estimate of $685.23. The safety risk is significant - an inability to remove the key from the ignition can prevent the driver from securing the vehicle and creates confusion about whether the engine is truly off. There were no warning lamps or messages prior to the failure. The problem presented suddenly and has been reproducible consistently since it first appeared. This is a known manufacturing defect. Subaru acknowledged it by issuing an 8-year extended warranty extension (TSB 16-112-18R) specifically covering this component. My vehicle has only 71,000 miles - well below average for a 9-year-old vehicle - and falls just outside the 8-year window. I contacted Subaru of America requesting goodwill assistance, which was denied with no explanation beyond the warranty expiration. I am filing this complaint to establish an official record of this defect and the manufacturer's failure to stand behind it.
Suspension
Filed Jun 17, 2026CA
The front lower control arm bushing were breaking apart at 53,156 miles. Shop reported significant play in the wheel while on the stand. Sounds like a safety hazards.
Air Bags
Filed Jun 15, 2026PA
My 2017 had the passenger airbag sensor recall in 2020. It went into for repair. It began going off again where the passenger seat airbag is off when a passenger is in the seat in 2023 on and off. It consistently began going off again in August 2024. I spoke to subaru corporate and they said they needed to replace the whole seat and wouldn't cover the cost of the whole repair of 1600. The part had a long backorder because so many cars are affected. I didn't receive a new part until June 2025. The local dealer replaced the seat. Now not even a year later the passenger airbag sensor is off with a passenger. This is our only car that fits our whole family and my family has to sit in the seat. This is a massive safety issue that Subaru is not taking responsibility for ongoing repairs even after the 2020 recall. I'm extremely concerned for the safety of my passengers.
Air Bags
Filed Jun 12, 2026ME
The recall repair for the ODS has failed again.
Unknown or Other
Filed Jun 11, 2026NJ
I own a 2017 Subaru Forester with approximately 55,324 miles. The vehicle has experienced repeated rear wheel bearing failures at relatively low mileage. On October 1, 2024, at 48,877 miles, the passenger-side rear wheel hub assembly, including the wheel bearing, was replaced by a Subaru dealership. Subaru provided goodwill assistance for that repair. At approximately 55,324 miles, both rear wheel bearings were diagnosed as failed and required replacement. The failure was confirmed by a Subaru dealer and an independent repair facility. Manufacturer was contacted regarding assistance but declined coverage support. Consequently this most recent repair was performed by independent repair shop. Prior to replacement, the vehicle exhibited increasing humming, roaring, and grinding noises from the rear, which worsened with vehicle speed. No warning lights were illuminated. I am concerned about repeated premature rear wheel bearing failures and the potential safety risk associated with wheel bearing deterioration, including loss of wheel stability and vehicle control if the condition progresses while driving.
Air Bags
Filed Jun 9, 2026CA
Had recall completed for passenger airbag prior now SRS airbag on since 6/7/2026 per dealer code B1650 & B1760 as history codes. States found passenger side airbag sensor has erratic operation, recommended replacing seat bottom with integrated sensor for $2015 at Spreen Subaru of San Bernardino. Why is the sensor failing again? Unable to drive vehicle due to potential of airbags not deploying, making the vehicle unsafe to drive. No other issues with vehicle no one in front passenger seat when SRS airbag illuminated on dashboard, no spills, have seat covers to protect from ant fluids. No accidents that would cause this issue.
Unknown or Other1 injured
Filed Jun 4, 2026NC
My windshield cracked significantly after shutting the passenger side door. I chalked that up to maybe a possible chip was put under stress, until a few months later, my driver's side window burst spontaneously right in front of my eyes as I was shutting the trunk door. The pieces went half inside the car and half outside the car. Even though most of it was chunks of glass, I have been sliced and cut up trying to remove it from the driver's, passenger and rear seats, carpets, doors, etc. The entire thing shattered completely, like it almost exploded. The car was parked in the shade on a relatively cool day (it was about 75 degrees) and had not been running.
Air Bags
Filed Jun 2, 2026WA
2017 Subaru Forester with heated seats. Recall WUM-98 / NHTSA Campaign 19V701000 was completed in 2020 by previous owner, replacing the ODS sensor mat harness. The same passenger airbag OFF condition has now returned. Dealer has diagnosed failure of the ODS sensor mat (seat bottom subassembly), quoting $1,800 for repair. This is the same safety defect — same system, same symptom — that the recall was intended to fix. The vehicle has approximately 17,000 miles and has been garage-kept. Subaru of America (Case #260512-1901206) offered $1,000 goodwill toward the repair, acknowledging partial responsibility, but has not responded to further communications in over two weeks. I am filing this complaint to document that the WUM-98 remedy was incomplete and that this safety defect remains unresolved.
Air Bags
Filed Jun 1, 2026NE
The passenger airbag sensor does not sense when I have a passenger in the vehicle. This was a recalled issue and was fixed. However, the fix did not work and Subaru dealership says that they already fixed it and it is because water probably got on the seat. I have not let water get on the seat, and even if I did that would be a very poor design for a safety feature. I imagine people would spill or get rain on the seat very easily. Subaru also refused to fix it under the recall because my car was written off for cosmetic hail damage. So I asked if they could fix it and I pay for it -they quoted me to replace the entire passenger seat, but said there are no parts coming in so they couldn't fix it anyway. In many online Subaru forums, other owners have said their passenger airbag recalls were not sufficiently fixed and other dealerships also blamed the customer and a potential water spill.
Power Train
Filed May 11, 2026MI
2017 SUBARU FORESTER WITH 40,000 MILES, REAR WHEEL BEARINGS AND PLATE ARE BAD. $2100.00 TO FIX. SEEMS A LITTLE EARLY IN MILEAGE FOR SUCH AN EXPENSIVE REPAIR. I HAVE READ ABOUT BAD REAR WHEEL BEARINGS AND PLATE FROM SEVERAL PEOPLE.
Air Bags
Filed May 6, 2026OH
Within months of purchasing this car new in 2017, the passenger airbag warning light came on indicating there was something wrong with the airbag (and presumably that it would not work in the event of an accident). The issue was assessed at multiple Subaru dealerships over a few years and no one could figure out what the problem was. They tried many superficial solutions but the light remains on. The car is now well beyond the warranty period, but I am sitll concerned about as I feel less safe knowing that we will continue to drive this car for years to come.
Air Bags
Filed Apr 6, 2026MD
My 2017 Subaru Forrester has experienced a second failure of the front passenger Occupant Detection System (ODS) sensor mat, error code B1760. This system controls whether the passenger airbag is active — when the warning light is on, the airbag will not deploy, creating a serious safety risk for passengers. This is the second occurrence of this failure. The first repair was completed approximately six years ago. The vehicle has now been quoted $2,800 for repair at an authorized Subaru dealership. This appears to be a widespread and recurring defect across multiple Subaru models. I am concerned that a single repair does not resolve the underlying issue, and that many owners may be driving with a non-functional passenger airbag without realizing it.
Structure › Body
Filed Mar 31, 2026NY
I was driving around the city at about 25mph and the hood flew open, almost entirely blocking my view out the front of the car. I was able to pull off into a parking lot and reclose the hood and get home. A couple of days later, I set out on a longer road trip and I carefully checked that the hood was closed securely, even texting my partner about it when I checked. 3 or 4 hours into the drive, while going 65mph on the interstate, the hood flew open again, shattering through the windshield. Thankfully I was able to avoid any collisions and pull over to the side of the road, but the windshield, hood, fenders, sunroof, and some interior pieces (rearview mirror, console on the roof) were dislodged. My passenger and I could easily have been killed.
Seats
Filed Mar 13, 2026OR
The driver’s seat in my 2017 Subaru Forester suddenly became loose and moves left to right while driving. The vehicle has only 27,000 miles, has never been in an accident, and has been meticulously maintained. The Subaru dealer diagnosed failed seat frame rail guides and replaced the entire seat undercarriage at a cost of $1,742 because the guides cannot be replaced individually. The dealer stated they had never seen this failure before. Because the seat moves laterally while driving, I believe this represents a potential safety defect.
Air Bags
Filed Mar 12, 2026VA
My 2017 Subaru Forester [Touring] (VIN: [VIN]) has a recurring front passenger airbag deactivation problem even when an adult is seated and belted. The console shows “Passenger Airbag OFF” with an adult occupant. The seatbelt chime recognizes a passenger, but the airbag remains OFF. In many cases, the airbag will only enable if the passenger sits after engine start—classic Occupant Detection System (ODS) misclassification behavior. The ODS recall WUM‑98 (NHTSA 19V‑701) for 2015–2018 Forester was completed before I purchased the vehicle in April 2020, but the same safety condition has returned. On 02/25/2025 at Subaru of Sterling (VA), the dealer wrote: “Seats: occupant detection sensor mat circuit code. passenger side seat sensor mat has failed causing air bag light. recommend replacing passenger side seat bottom in the amount of $2,276.51.” I was also told the recall was “voided” because it had been completed before my ownership, and I must pay $2,276.51 to restore airbag function. I opened a case with Subaru of America: 25‑982548‑811. This is the same hazard identified in NHTSA 19V‑701 (Subaru WUM‑98)—the ODS may misclassify an occupied seat and deactivate the passenger airbag, increasing the risk of injury in a crash. I am requesting NHTSA to record this as a post‑remedy recurrence and to follow up with Subaru to ensure a permanent corrective action (e.g., seat cushion/ODS sensor replacement) without shifting cost to owners. I can provide the dealer RO/estimate and photos/
Forward Collision Avoidance › Warnings
Filed Mar 12, 2026VA
My 2017 Subaru Forester Touring (VIN: [XXX] , 118,200 mi) has a recurring EyeSight failure where the system becomes disabled and will not complete camera registration or calibration. Subaru of Sterling (VA) diagnosed active code B28A0 “Vehicle Model Judgment” and noted that the EyeSight stereo camera would not accept vehicle model registration. The technician documented: “Error for camera adjustment incomplete. When attempting to relearn UI for Eyesight camera, system is not taking vehicle registration; suggests camera replacement and perform recalibration.” This occurred after a confirmed DCM/STARLINK parasitic draw had caused repeated low‑voltage conditions until the dealer reset the DCM to factory mode (per the RO: “No further draw present at this time”), suggesting EyeSight registration may have failed due to prior voltage instability rather than true hardware failure. Subaru's service flow for B28A0 indicates this code can occur when the model write/registration is incomplete, interrupted, or mismatched—not necessarily when a camera has failed. Subaru lists causes such as: CAN communication issues, incorrect model registration, incomplete write due to ignition timing, or power/fuse issues during aiming (EyeSight diagnostic manuals). I am reporting this to NHTSA because EyeSight is a safety-critical system that governs adaptive cruise, lane keep assist, and pre-collision braking. My dealer is recommending camera replacement without documenting that Subaru’s required pre‑r
Seats
Filed Mar 9, 2026CA
There is intermittent failure of the passenger air bag occupancy detection system (ODS). This shows up as aporadic display of the passenger air bag failure code in the car, and became more frequent until the code rained on. This was previously an issue, but a couple years ago I performed the Subaru issued recall related to this sensor and it went away for a time. Now the same issue has come back. It is pretty clear that the issue has persisted and the recall did not adequately address the issue, but Subaru refuses to address the issue, citing the completed recall. In searching online, it seems that many others have this same experience. \n\nIf the passenger air bag fails to deploy in a crash this is clearly a major safety issue that Subaru should take steps to resolve, even if it means replacing the sensor multiple times.
Structure › Body › Tailgate1 injured
Filed Feb 26, 202685,000 milesCT
The contact owns a 2017 Subaru Forester. The contact stated that upon opening the tailgate, the tailgate quickly fell unintendedly and struck the contact's head while the contact was retrieving items from the trunk. The contact sustained head soreness but had not received medical attention. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the dealer, where it was diagnosed, and determined that the tailgate sending unit needed to be replaced. The vehicle was not repaired due to the cost. The failure mileage was approximately 85,000. The VIN was not available.
Power Train
Filed Feb 21, 2026OH
After traveling for unknown number of miles on repeated occasions, arriving at the destinations to the smell of burning oil. Smell was evident while driving as well. Subaru was able to diagnose this issue to a leaking CVT pump seal causing CVT fluid to leak and run down on top of the transmission pan onto the hot exhaust system. Subaru has acknowledge this is an issue back in 2016 due to the sealant us from the factory. Customer was quoted $1400 for the repair this known issue. Vehicle had 90,000 miles at the time of occurrence.
Service Brakes
Filed Feb 15, 2026NY
Intermittently, for the past few months, either when I wish to back up or go forward, a buzzer will sound, the anti-lock brakes and eye-sight indicators on the dash will say that neither system is working. The brakes malfunction and the steering wheel is very difficult to turn. Turning off the engine and restarting once or twice usually solves the problem, as if restarting reboots the system. But then the problem recurs randomly on another day. The most recent date of occurrence is listed under additional details
Air Bags
Filed Feb 7, 2026MI
Airbag light came on intermittently at first, then constantly in 2023. It was determined to be a defective ODS in the passenger seat, and was repaired at Subaru’s expense “Goodwill” on November 2 2023. Again in 2025, the SRS alert appeared intermittently at first, then continuously that the system needed service. The car was at Fox Subaru for 8 days, and eventually I was told by Subaru Customer Advocacy they would not cover the expensive repair for a second failure, and I’m reluctant to pay for it based on my concern for its reliability. The defective component is still in the car, but I cannot accommodate a front seat passenger safely. Both times, I was told “probable” moisture damage, although the first repair in 2023 revealed no moisture, and this seat has never gotten wet. A failure of the front passenger airbag would put a front seat passenger as higher risk in a collision. In 2020 a recall of the ODS electrical harness was repaired under recall. There has been a recall of Subaru Outback, for a similar failure of the ODS sensor. Other 2017 Subaru Forrester owners have posted online of similar issues and excuses from Subaru.
Air Bags
Filed Jan 13, 2026VA
There was a recall on this vehicle from 2022, and we did not own this vehicle at that time. Recall passenger side airbag contact under seat can cause fire or electrical issues. I contacted Subaru and they said the recall was satisfied in 2022. If that's the case, the repair piece must have been faulty as the issue has come back. The dealership I took the car to said they have seen about 4 of this same issue within the last two weeks. Subaru is unwilling to assist in this, and I cannot pay the 1800.00 dollars the dealership wants to repair this vehicle. I've asked more questions of Subaru since their answer and have not received a response. I would like to know why their website says this was complete July 15, 2025, not 2022. It was not complete in 2025, or we would have had the repair done. Any help in getting someone to see if this is in fact another recall and how to tell if the recall was truly completed in 2022, possible faulty recall parts now. This is crazy if numerous folks have gone in with the same issue. We need Subaru to take a good look at this.
Unknown or OtherCrash
Filed Dec 5, 2025TN
On feb 28 2025 I bumped into car at stop light. Don’t know how it happened. 11 4th about 2 as I was stopped behind car at bank, the car lunged forward-jumped- no reason for it. This is the 4th time something has happed. I slammed on brakes so no incident this time. I am being cautious such as staying 1car length back. Vehicle is accelerating without cause.
Electrical System
Filed Dec 2, 2025MD
Two incidents happened first battery died, we replaced the battery. Then Battery died again, we replaced the alternator on June 5, 2025. Then on Saturday September 13, 2025; all system lights came on at once on the dashboard then the battery died again. Car locks up and is stalled out. Cannot restart car, has to be towed. We replaced the battery cable and cleaned the terminals. Three months later, December 1, 2025; the battery light came on then all system lights came on at once, the battery died again. This happened on Interstate 95, it could easily have caused a crash. Car locks up again and is stalled out again. Cannot restart car again, has to be towed again. Something in the electrical is causing this, we do not know what.
Air Bags
Filed Nov 17, 2025ID
Passenger airbag safety intermittently turns on stating that the passenger airbag is not able to deploy. If I turn the car off and on it goes away and doesn't turn until another time I start the car. Also detects a passenger in the seat when there is no passenger or weight in that seat. Overall some sort of issue with the airbag safety system in the front passenger seat. I will state no liquids have been spilled on the seat.
Air Bags
Filed Nov 16, 2025OH
I had an Occupant Detection System replaced under recall in my 2017 Forester. Five years later it went bad. Obviously, still faulty. Cost $1,800.00+ (you read that right) to have it replaced. Contacted Subaru twice about this and both times denied for replacement cost. Really unfair and absurd. Will never own another Subaru for this reason. Not standing behind a sub par part. Unwilling to help out customers.
Air Bags
Filed Oct 31, 2025AZ
I want to bring a widespread safety issue up that is not being resolved by the manufacturer. I have a 2017 Subaru Forester with a faulty ODS sensor. This is a known issue to Subaru and there are bulletins issued on this topic (WUM-98 and 17-19-24). I had the original ODS sensor replaced in 2021. Several months ago my passenger airbag lights started to turn off again. I took it to Subaru and they did a diagnostic test and found that the replacement ODS sensor had again malfunctioned - code b1760 "occupant detector sensor mat fault." I was told (at the dealership service center) that the sensor is on back order and was quoted to $1,887.62 to replace the seat bottom. However, the seat bottom is also on back order. I was told to contact Subaru directly and they would likely cover the cost since this is a known issue with a bulletin out and the parts are on backorder through the dealership. I have since contacted Subaru many times only to be told that there are no active recalls on my vehicle and the recall for the faulty ODS sensor shows completed on 6/28/2021 @ 57,096 and Subaru would not have a path of goodwill assistance towards the repair since it has been more than a year since the replacement. Subaru forums are full of owners going through the same thing and being told the part is back-ordered, they need a new $1,800 seat bottom, or this issue isn't covered because their seat probably got wet, etc. If both the wiring harness and the seat bottom are both on back order, then
Air Bags
Filed Oct 28, 2025TX
Previous recall for passenger ODS. Having continued issues with passenger airbag ODS not recognizing someone sitting there. Intermittently turns on and off even if no one is sitting there. Took it to a dealer and they want me to pay out of pocket for diagnostic and possible parts. Very high concern for even allowing someone to sit in the car (even my pregnant wife) in the case there was ever an accident.
Air Bags
Filed Oct 3, 2025IN
I just noticed today that the air bag warning light was illuminated. There was an adult in the passenger seat and the car indicated that the passenger air bag was OFF. This vehicle had a previous air bag recall applied that was to correct these same symptoms. I noticed that a zip tie was cut and not replaced that secured the underseat wiring. I checked the underseat connectors and they all appear to be securely connected.
Air Bags
Filed Oct 1, 2025WI
In 2020 my ODS wireharness had been replaced. I'm now having the same issue in 2025 with the ODS system. I had the ODS recall fixed but the dealership is telling me it is the ODS seat mat not the harness that needs repair and that is not covered under the recall. The airbag light is showing it is off even when I have a passenger. This is very dangerous because if I were to get in an accident my passenger is not protected. I have not gotten it replaced or fixed because they are quoting me over $2000 for the repair. This repair should be covered under the ODS recall.
Air Bags
Filed Sep 21, 2025GA
My srs airbag system is off for the drivers. It went off for no reason. I went to Subaru but they said it would be $3000 and an undetermined wait for the part to come in. But I’m supposed to keep driving my primary car with no guarantee my airbags will deploy if in an accident.
Steering
Filed Sep 15, 2025IN
My [XXX] mother in law was told by Subaru White Plains NY her both her front control arms and both front sway bar links had to be replaced due to rust as they were not safe and would not pass the NY vehicle inspection. So I did a Google search and saw 2017 Subaru Foresters had rust issues in this area and had a recall. However it doesn't show up for this VIN. [XXX] ) Her car was built before 7/2016 when she bought it new. Could it have fallen between the cracks, does NHTSA need to have these added as they also obviously have the same issue as they have age to that point of danger. This obviously puts not just 2017 owners at danger, but the public around them. I will try to attach the bills which show what was replaced as unsafe and unable to pass NY vehicle inspection. As I under stand the bill this was a video inspection, so they may have video that you can review. I live in Indiana 800 miles from my mother in law so I was not able to see any of the above in person. I am going on what I was told by her and what I have seen on the bill. I am not asking you to address the bill. I will do that if at some point NHTSA has Subaru add her car and others to a recall. Thank You for looking into this, (Son In Law) [XXX] [XXX] cell [XXX] [XXX] The owner is [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air Bags
Filed Sep 9, 2025PA
SRS AIRBAG LIGHT continuously switches on in the car with a passenger present. The seat has been replaced, light is still coming on and issue is not resolved. The dealer is refusing to resolve the issue with the sensor/ wiring harness and saying it is not applicable for recall repairs. This is a Safety issue that Subaru of America is refusing to address that directly impacts the safety of passengers and consumers.
Air Bags
Filed Sep 2, 2025WI
On 8/14/25, a diagnostic fee was charged by White Bear Lake Subaru in Vadnais Heights, MN for an issue that was later confirmed to be part of an open Occupant Detection System (ODS) recall on a 2017 Subaru Forester. When the recall repair was completed on 8/27/25, the dealership refused to refund the diagnostic fee, saying reimbursement had to come from Subaru of America. Subaru of America then stated that diagnostic fees are determined by the retailer and would not be reimbursed. This left the consumer with an out-of-pocket charge directly tied to an open safety recall affecting the airbag system. Recalls are supposed to be performed at no cost, including any diagnostics required to confirm the recall issue.
Air Bags
Filed Aug 22, 2025CA
Lately, Airbag warning light comes on intermittently often. Sierra subaru would not fix without charging me for inspection for $240 and then cost of rapair. Also cruise control is malfunctioning where it gets disengaged near the vehicle in front where I have to apply brake hard to avoid serious accident. Also the EyeSight NOT working warning has started showing lately. My forester 2017 at 44K miles showing airbag light at times along with cruise control disengaing near front car and eyeSight not available mentioned above. Detail on airbag fix at Sierra Subaru in Monrovia, California. On August 12, 2025, I want to get this intermittent error fixed under warranty. on August 12, 2025 Alexander in service told me that it will be $240 approximately of charge to inspect. Kindly let me know if the airbag warning light at such low milage not going to be covered for warranty. Please Note that I bought the Forester at Sierra Subaru Monrovia Ca and had every single service done there. Lately I have been charged in thousands of dollars at such low mileage to own the 2017 Subaru Forester
Complaints 1-50 of 593, newest first, reproduced as filed.
Going by the federal record, it is one of the Forester years to avoid: owners filed 593 complaints, 4.3 times as many as a typical Forester year. The most common complaint is about the airbags (27%). In NHTSA crash tests it scored 5 stars overall.
What is the most common problem with the 2017 Subaru Forester?
The airbags: 161 of the 593 complaints (27%) are about it. Owners most often say it shows an airbag warning light (40%), sets off warning lights on the dash (39%) and did not deploy its airbags in a crash (6%). The typical report comes at 30,000 miles.
How many recalls does the 2017 Subaru Forester have?
1 safety recall on file with NHTSA, the most recent filed Oct 3, 2019. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2017 Subaru Forester problems start?
Half of the complaints that record an odometer reading came in before 30,000 miles.
Has NHTSA investigated the 2017 Subaru Forester?
Yes, once. PE19009 ("Occupant Detection System (ODS) Failure") was opened Aug 6, 2019 and closed Jan 22, 2020.
Are there service bulletins for the 2017 Subaru Forester?
The manufacturer filed 449 technical service bulletins and other notices for it with NHTSA, most of them about the electrical system (134), the engine (64) and the transmission (34). They include a warranty extension, 09-84-22R, filed Sep 16, 2026. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 3, 2019. Source: NHTSA Office of Defects Investigation.