2017 Subaru Forester complaints

The passenger airbag sensor often, but not always, malfunctions in my 2017 Subaru Forrester. Often it says PASSENGER AIRBAG OFF when there is a passanger. Occording to KBB Kelly Blue Book there IS a current RECALL in place for 2017 Subaru Forresters for EXACTLY this issue, including for my car - but when i typed in my liscnese plate in the NHTSA website, no unrepaired recalls showed up for my car.

The car driven to work from 6:05 to 6:25am and parked in a parking lot. when my wife went out to eat lunch around noon, she noticed a crack running from the mirror to the bottom center of the windshield. upon further inspection we noticed the damage could be felt from the inside of the car, and was NOT caused by any stone chips or other damages from the outside of the car.

The right passenger airbag sensor is malfunctioning. When a passenger rides in the front seat, the air bag turns off and the air bag warning goes on. I believe this could be related to the earlier Subaru recall for the seatbelt harness. I have been quoted $1,900 by Subaru for the repair. I've read on Subaru forums that this can be a problem for model years affected by the earlier recall. I have a video showing my husband is the passenger seat, the air bag warning light is on and the air bag is off. The problem happens intermittently.

The contact owns a 2017 Subaru Forester. The contact stated that the passenger’s side air bag warning light was illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle and determined that the occupant detection system (ODS) had failed and needed to be replaced. The part was ordered 9 months ago; however, the part was on back order. The vehicle was not repaired. The manufacturer was informed of the failure, and two cases were opened. The failure mileage was approximately 100,000.

REAR WHELLS BEARINGS DAMAGED AT ABOUT 59 000 MILES DRIVEN ON FLAT SERFACES. CAR PARKED IN GARAGE. DEALER STATED THAT BEARINGS HAVE TO BE REPLACED.

I’m facing a really big issue here. I’ve been experiencing all the textbook issues in my vehicle for both of the recalls that did exist for my vehicle. I purchased my vehicle in [XXX], and I was just in to Walser Subaru in St. Paul MN where they said my recalls were completed in April 22, 2022. That is absolutely not true. I was at the dealership all day that day. So I called Miller hill Subaru in Duluth MN where it said it was done, and all they provided me with was the 2 dates I had brought it in for a general inspection and for an a/c issue. All I had done there was a transmission flush and both of those times were well after April 22nd. I purchased my vehicle from Anderson Auto in Rice Lake Township. So now I have my car with recalls that were falsified that they were done, but I am expected to pay for them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Passenger airbag light comes on saying off while passenger is in the car

The airbag warning light illuminates sometimes. I investigated the area under the passenger seat, related to the previous recall for the passenger seat occupancy sensor, and found that there were cut cable ties and no support for the wiring under the seat. I attempted to reseat the connectors and the warning light turned off for a while but turned back on later. It appears that either the previous recall didn't fix the issue or that the repair work was not performed correctly.

Odometer Fraud. The contact purchased a 2017 Subaru Forester. The contact stated that it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 88,000, and at the time of registration, it was discovered that the mileage was 88,223.

See attached document for complaint.

After a recent regular tire rotation and balance, my vehicle steering felt shakier than normal. Had rotation and balance checked again, but problem continued. Thought an alignment might rectify the problem but was informed this was not needed. Went to my regular mechanic and did notice the steering vibration. Found that it had to do with the forward bushings, and provided me a copy of a service bulletin issued by Subaru dated 6/20/18, #05-63-18R addressing this item, and also provided me with a video and picture of the problem to provide to Subaru repair. Since the Subaru dealer that I went to was not interested in repairing with the information provided, went back to my mechanic and had the work done. No more vibrating steering wheel.

Key Removal system is more occasionally failing to lock the steering wheel in position. When that happens. With the key turned to the completely ... off position. The key release remains locked in place and the key cannot be removed from the keyslot in the steering column. Restarting and moving the shift lever from park to drive and hard again into park, while twisting the steering wheel to its center position occasionally works the first, second or third repetition. This began with the vehicle at 36800 miles and continues occasionally today . vehicle has 39500ilrs currently

First was a control arm bushing and than a rear wheel hub assembly. At around 40000 miles. Both failures created unsafe control of the vehicle. Subaru has a tsb with updated parts, so they know the original are poor quality. It has been confirmed with dealer and independent shops. No warning lamps.

Power steering failed. On January 6th 2025, night time with cold weather conditions, leaving a parking lot the power steering stopped working. Vehicle was very difficult to steer. Nearly all dash light came on. Took vehicle to dealership, they found the power steering control module at fault. Module was replaced with updated part number 34710SG102 per TSB# -04-24-18.

I have been in contact with Michael Hohl Subaru for the last 1 1/2 years or more regarding airbag turning off while seats are occupied. I have continuously been told that the part to fix it is on eternal back order. Contacted to Shalana at Subaru of America and was told there is nothing they can do. They cannot give us a rental car or loaner car. Steve Dix at Michael Hohl said they cannot help us either.

The contact owns a 2017 Subaru Forester. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated on the instrument panel. The vehicle was serviced under NHTSA Campaign Number: 19V701000 (Air Bags); but the remedy failed to fix the vehicle. The contact stated that the air bag warning light had remained illuminated after the recall repair. The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 55,000.

The problem of a sticking ignition key . I park the car, skip the shifter into park position and the shifter often does not unlock the ignition release switch. That allows the engine shut down and removal of the key from the ignition. It often requires ramming the shifter home into park position , then removing the key. I have seen other notes with this particular problem. My vehicle has just 39,000 + miles . It is a problem.

The contact owns a 2017 Subaru Forester. The contact stated that while the vehicle was being started, the contact heard an abnormally loud sound coming from the engine. The contact stated that a dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 156,774.

While driving at 50 miles an hour or greater on the freeway the right front wheel began to shake violently and it felt like the wheel was going to come off. I checked online and found similar complaints that referenced a Subaru Service bulletin # 05-63-18R dated 6/20/2018 revised 7/10/2018. It effects 2014 -- 2018 Foresters. As it turned out my mechanic said I need to replace front two lower control Arms. The issue was the suspension. My car has 72,000 miles. The cost was $1200.00

A few years ago, our Subaru Forester had an open recall (WUM98-1) due to an issue with the passenger-side front airbag ODS, which caused the system to fail to detect a passenger, making it unsafe to drive. We had the recall repair completed at the time. However, about a month ago, the same airbag warning light came on again. After taking the vehicle in for service, we were informed that a different part (passenger front seat bottom assembly) now needs to be replaced due to code B1650. The dealership stated that this part is on a three-month backorder, leaving us with an unresolved safety issue. Since this appears to be the same underlying problem affecting the passenger airbag system, I am reporting it to the NHTSA to determine if other Foresters are experiencing similar failures. Additionally, this is an expensive repair, and I believe it warrants further investigation to determine if Subaru should take responsibility for addressing it.

The contact owns a 2017 Subaru Forester. The contact stated that upon entering the vehicle after the vehicle had been parked in the parking garage for six days, the contact became aware that the front windshield had developed a 12-inch crack across the middle bottom. The contact stated that there were no objects that could have caused that crack near or around the vehicle. The vehicle was taken to an independent mechanic, who informed the contact that the failure with the front windshield was common for the year, make, and model, but had not provided a specific cause for the failure. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 87,000.

Hello. Please explain the difference between the Subaru Exhaust Pipe (Front) Warranty Extension, (WI22-013) and the Subaru Exhaust Pipe Front (EPF) Bellows Cracking (WUJ-95). Please explain why Exhaust Pipe Front (EPF) Bellows Cracking (WUJ-95) is a NHTSA recall but Exhaust Pipe (Front) Warranty Extension, (WI22-013) is only a warranty extension. Please explain why Subaru has chosen to void warranty extensions for Rebuilt/Restored titled cars? If a recall is a mandatory action taken by a manufacturer to address a safety concern, and a service bulletin is a non-critical notification about a performance or reliability issue, isn’t exhaust fumes coming from cracks at the bellows section of the front exhaust pipe which includes the catalytic converter a safety concern? Isn’t a leak occurring at the front exhaust pipe which may result in deterioration of emission performance resulting in the vehicle’s failure to meet emission levels certified by the EPA and/or California ARB a safety issue? Why isn’t Exhaust Pipe (Front) Warranty Extension, (WI22-013) a recall like Exhaust Pipe Front (EPF) Bellows Cracking (WUJ-95)?

When closing the liftgate during the normal course of use, the liftgate support cylinder on the driver's (left) side failed (metal ball joint snapped where it connects to the liftgate), causing the support cylinder to fall between the liftgate and the rear tail light. Without this support cylinder in place, the liftgate did not receive enough support from the right side support cylinder and rapidly fell down, smashing the left support cylinder into the left tail light, cracking the tail light assembly. Additionally, there was no way to secure the liftgate with the broken support cylinder still attached to the body of the vehicle. Fortunately, we were in the parking lot of a hardware store where I was able to purchase a ratchet kit to remove the two bolts connecting the support cylinder to the body of the vehicle. Had this occurred somewhere else, I would have had to drive the vehicle somewhere else with the liftgate unsecured. This was an extremely dangerous situation as the liftgate could have seriously injured someone who may have been underneath when the support cylinder failed. Additionally, the way the support cylinder is installed, when it fails, it WILL break the rear tail light assembly. The support cylinder has nowhere to go but across the tail light. The problem was not reproduced by a dealer, but the same thing happened to the support cylinder on the other side (passenger, right side) of the car not even 6 months later. We have only had the car 8 years. There is no

When closing the liftgate during the normal course of use, the liftgate support cylinder on the passengers (right) side failed (metal ball joint snapped where it connects to the liftgate), causing the support cylinder to fall between the liftgate and the rear tail light. Without this support cylinder in place, the liftgate did not receive enough support from the left side support cylinder and rapidly fell, smashing the right support cylinder into the right tail light, shattering the tail light assembly. Additionally, there was no way to secure the liftgate with the broken support cylinder still attached to the body of the vehicle. Fortunately, my wife had a ratchet set in the vehicle from the last time this happened and was able to remove the two bolts connecting the support cylinder to the body of the vehicle. Had she not had the ratchet set in the car, she would have had to drive the vehicle somewhere else with the liftgate unsecured. This was an extremely dangerous situation as the liftgate could have seriously injured someone who may have been underneath when the support cylinder failed. Additionally, the way the support cylinder is installed, when it fails, it WILL break the rear tail light assembly. The support cylinder has nowhere to go but across the tail light. The problem was not reproduced by a dealer, but the same thing happened to the support cylinder on the other side (driver, left side) of the car only 5 months earlier. We have only had the car 8 years. There i

Over a year ago, the vehicle started reporting that the passenger side seat sensor was not working correctly, and would fail to register that the seat was actually occupied. The vehicle was taken to a Subaru dealer who told us that a replacement sensor was unavailable, and that the part would have to be made and shipped from Japan, and that it could take as a long as a year to be received. The sensor has intermittently worked or not since that time. When we had the vehicle in for service recently we were told that the part still was not available, and that it could still take a year for a replacement part to be available. This is a serious safety issue.

The WUM-98 recall fix did not address the problem with the front passenger occupancy detection system. We, and many other Subaru Forester owners are continuing to experience problems post recall repair with the SRS Airbag light on, indicating error code B1760 "Occupant Detection Sensor Mat" failure. Subaru is not covering the cost of addressing this problem, and the entire seat frame and bottom cushion (that includes the sensor mat) are required to be replaced at the consumer's expense, with bills for repair in excess of $1.700. And, due to the high demand for this repair, parts are not available to perform the repair for as much as 6 months! This is jeopardizing the safety of occupants in the front passenger seat for extended periods of time while waiting for parts, whereby the airbag is not active due to the sensor mat problem. The original recall should have encompassed not only the harness cable component, but also the sensor mat. This is a very obvious Subaru Problem and they should take responsibility and not pass this off to their customers

The passenger seat sensor intermittently turns on and off as indicated by the warning light on the dashboard and the "passenger airbag on off" light indicating it is off when an adult passenger is sitting in the seat. This put the passenger at risk of serious injury if a collision would have occurred or could occur. I took my car to the dealership on January 1, 2025 where they inspected the vehicle and said that the seat sensor needed to be replace costing ~$1,700. The above warning first occurred on December 19, 2024 and then on December 26, 2024, which both occurred on a 250-mile trip. The passenger airbag wiring harness was replaced under recall in August 2020 but failed to correct the problem. Internet searches have indicated that this is a continuing safety issue, but currently there is no recall on the seat sensor.

The air system has gone out in the car completely, you can hear it run or try to and then kick off, i have checked and it has not been recalled. there were no accidents prior to the air system giving out. it started around the june 2024, but it didn’t affect vision at that time. it started affecting vision as winter approached (nov 2024). My vision is now completely affected as the weather is hitting temps as low as 10° and the heating system doesn’t work at all. all the defoggers/defrosters nor actual vents. it has been out for a bit, but now it is becoming dangerous as my vision is highly affected, i even bought a heater for in the car and my vision is still affected. i haven’t gotten it looked at as it’s not something im sure is affordable, so it’s a work in progress, but this isn’t the only time i have hear of this same brand car’s defroster/defogger has gave up. my vision is almost completely affected at times due to this.

The WUM-98 recall fix did not address the problem with the front passenger occupancy detection system. We, and many other Subaru Forester owners are continuing to experience problems post recall repair with the SRS Airbag light on, indicating error code B1760 "Occupant Detection Sensor Mat" failure. Subaru is not covering the cost of addressing this problem, and the entire seat frame and bottom cushion (that includes the sensor mat) are required to be replaced at the consumer's expense, with bills for repair in excess of $2,000. And, due to the high demand for this repair, parts are not available to perform the repair for as much as 6 months! This is jeopardizing the safety of occupants in the front passenger seat for extended periods of time while waiting for parts, whereby the airbag is not active due to the sensor mat problem. The original recall should have encompassed not only the harness cable component, but also the sensor mat.

The contact owns a 2017 Subaru Forester. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and several safety features failed to function as intended. In addition, the contact stated that the check engine warning light had been illuminated intermittently for over a month prior to a diagnostic test. The vehicle was taken to the dealer where DTC code: P0420 was retrieved, and the vehicle was diagnosed with catalytic converter failure. The contact was informed that the catalytic converter needed to be replaced. The vehicle was scheduled to be repaired. The contact researched Warranty Extension: 09-84-22; however, the contact was informed that the repair was not covered under any warranty programs. In addition, the contact stated that the case manager provided false information and stated that the Warranty Extension document did not exist. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 140,000.

Wheel lug nuts are frozen and cannot be removed without breaking the stud in many cases. TSB 05-79-20 mentions that Subaru was aware but offers no warranty for this issue.

The control arms on my 2017 Subaru Forester started malfunctioning at a relatively low mileage (~48K miles) and need to be replaced. This seems to be a common issue with Subaru Forester and Outback models manufactured between 2014 and 2019: - [XXX] - [XXX] - [XXX] - [XXX] There are many similar complaints and discussions online. My family has used our car in the San Francisco Bay Area exclusively for commuting. The roads here are in decent condition, and the climate is far from severe. The fact that these parts wore out so quickly suggests a possible manufacturing defect. I wonder why there hasn’t been a recall on these parts, given the potentially fatal implications. The car begins shaking on highways at speeds of 55–65 mph, making it feel as though the wheels might fall off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My subaru forester started smelling and rattling loud. My mechanic told me it could be the muffler. I took it to the muffler shop and it was the catalytic converter. I had to pay $800 to fix it but my friend who had the same exact car had it replaced at Subaru for free. My car is under 8 years old and 100,000 miles. I read that it should be covered by Subaru. I called them and they never replied and wanted to charge $299 just for a diagnostic check. There should have been a recall notice on the Subaru Forester 2017. It's catalytic converter is faulty. I had to smell the fumes and so did my grandson.

My wife's Subaru Forester (2017, VIN [XXX] ) at 70,131 miles started to have a loud droning sound from the rear of the vehicle on [XXX]. I took the SUV to a local mechanic, and they diagnosed the problem as two faulty rear wheel bearings. They removed the old bearings on September 4, 2024 (I have the faulty parts if needed) and placed new bearings. The mechanic warned me that the faulty wheel bearings can seize and cause an accident if they are not replaced. The repair resulted in the disappearance of the droning sound from the rear of the car, so it was clearly a correct diagnosis. In looking online, I have learned that many 2017 Subaru Foresters have a problem with rear wheel bearing failures. The company has expressed no interest in my concern about this incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When I park my car, I have to press extremely hard on the brake pedal before I move the gear shift into park. If I do not, it will not let me remove my keys from the ignition and the car stays on. It seems as though the keys get stuck and the car will not turn off. I have not taken it in for servicing yet. It started happening after I got it inspected. Sometime in July/August. It happens almost every time I drive unless I press really hard and down on the brake pedal. I am going to use today’s day, see below.

Hello, RE: Recurring Occupant Detection System problem, 2017 Subaru Forester The occupant detection system for the front passenger seat is intermittently failing. The symptoms are exactly the same as before 2020 repairs of wiring harness were made for recall WUM-98R. Despite having a passenger in the front passenger seat, the warning lights will sometimes show that the airbag is off. I have had the problem verified by my local Subaru dealer, Fitzgerald Subaru in Rockville, MD, on [XXX]; they simply reset the warning system. But the problem comes back, putting my passenger at risk. And I have contacted the Subaru Customer Advocacy Department, representative Abie on [XXX], who assigned a case number [XXX]. However, there has been no follow-up, despite my four additional calls in an effort to recontact Abie, who fails to return calls or make other contact efforts. I am unsure based on Fitzgerald Subaru's inspection if the issue is caused by the wiring harness again, or a different component in the occupant detection system. Thank you for any help. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Hello. Subaru has a recall: WUJ-95R for cracked exhaust bellows. It turns out, these bellows crack as a result of the materials used in manufacturing and have issued a Service Bulletin: 09-84-22R. My question is why is 09-84-22R a Service bulletin and not a recall like WUJ-95R? My cabin fills with exhaust fumes at low speeds when the fan is blowing and I'm not using recirculation. Subaru refuses to extend the warranty through the Service Bulletin on a branded title vehicle. It's still an unsafe condition, regardless of the branded title. It's the same issue that spans multiple models and production years. Subaru of America has refused repairing my vehicle and local dealerships won't service with a warranty.

The Occupant Detection System (ODS) has failed in this 2017 Subaru Forester. The dealership tried replacing the wiring harness under a previous recall but it did not fix the problem. The ODS does not correctly identify when a passenger is seated in the passenger seat and therefore will not properly activate the passenger airbag. I ordered a replacement seat assemby in October 2023 but to date the dealership has been unable to obtain the part, and has been unable to fix the ODS malfunction in any other way.

The contact owns a 2017 Subaru Forester. The contact stated while operating the vehicle and depressing the accelerator pedal, the vehicle wound not properly accelerate. The failure also occurred while accelerating from a complete stop. The vehicle was taken to the local dealer who determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 150,000.

Passenger air bag light on dash coming on, started off dinging even with no one sitting in the passenger seat. Now the Air bag light stays on constantly. I was told by the Subaru dealership near me that they found a B1650 in the system for occupant detection malfunction. Tested the seat with a human and the scan tool and they found the sensor is not picking anything up. The mechanic told me the seat appeared to be wet, which it was not and has never had water damage. The vehicle is garage kept and has low mileage so minimal exposure. The dealership told me I would have to pay $160 for diagnostic and $1200 before tax to have the seat base replaced. I know there was a recall for the passenger air bag in the past which I did take into the same dealership who says the replaced the defective part. I feel the Subaru company should stand behind their product and correct this issue. I was told they would not guarantee the airbag would work, which is a HUGE safety issue.

Airbag warning light and blind spot failure warning lights are on and staying on.

The contact owns a 2017 Subaru Forester. The contact stated while driving 60 MPH, the contact stated that all four wheels seized. The contact stated that the transmission had seized. The contact stated that the failure occurred while driving on a busy highway. The contact stated that the driver of a big truck assisted by stopping the oncoming traffic. The contact stated that a tow truck and the Police arrived on the scene. The contact stated that the tow truck driver was unable to load the vehicle onto the tow truck. The tow truck driver had to drag the vehicle onto the tow truck. The vehicle was towed to an independent mechanic; however, the vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000.

Passenger side airbag alert for not working. Came on was repaired by dealer came on again. Dealer says part needed not currently available. Part needed is the passenger seat.

Key is stuck in ignition. This happened 2 or 3 times and I was able to remove key after reversing, then putting it back in park. That no longer works and the key cannot be removed. Parked in my driveway now but my car is not secure since I’m not able to lock it with the key in the ignition I see many, many reports of this happening with Subarus. There really should be a recall for the issue as Subaru identified the problem in 2018.

Cracked windshield for no reason

The contact owns a 2017 Subaru Forester. The contact stated while starting the vehicle, the SRS warning light illuminated when a passenger entered the vehicle. The contact stated that the vehicle was repaired from a previous recall with the OCS wiring harness. The vehicle was taken to the dealer where it was diagnosed as a failure with the OCS Mat sensor/seat bottom which needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 107,784.

Front Passenger airbag sensor fault causing airbag to be turned off despite unit having been repaired under recall 19V-701. Occurs approximately 50% of the time after starting car and appropriate adult weight passenger sits in front seat. Has occurred on at least 3 occasions in last week.

Suddenly ignition starts having an issue where driver cannot pull out ignition key, which creates risky situations. If an emergency and unable to remove keys, then the driver is stuck. Apparently, this has been happening to Subaru's from 2014-2018 all over the country, and clearly defective design. Here is the TSB [XXX] Subaru should do a recall to prevent dangerous cases of drivers unable to pull their keys out, or having drivers "hack" the car, which remove important safety features. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am reporting a safety issue with an aftermarket driver’s side mirror manufactured by TRQ, intended as a replacement for a 2017 Subaru Forester. The mirror does not provide sufficient side visibility, increasing blind spots significantly compared to the OEM part, thereby putting driver safety at risk. The problem persists even after a replacement mirror was sent, suggesting a design flaw rather than an individual defect. Both mirrors, original and replacement, are available for inspection. The safety risk has been directly observed and documented through personal use rather than being confirmed by a dealer or service center. The manufacturer, TRQ, was contacted multiple times regarding this issue. They failed to acknowledge the defect adequately, instead suggesting I contact the retailer, Amazon. There were no prior warning lamps or messages related to this aftermarket mirror as it is a purely mechanical component without electronic integration. I have not had the mirror inspected by police or insurance representatives, but I have extensive documentation of the issue, including email communications with the manufacturer and photographic evidence comparing the TRQ mirror’s field of vision with the OEM part. This documentation will be included as a PDF attachment to this report.

Need new engine keeps burning oil