Filed Nov 10, 202216 vehiclesSubaru of America, Inc.
Defect. Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles. The front seat belt assembly force-limiter may not operate correctly in the event of a crash.
Risk. The seat belt assembly may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy. Dealers will inspect and replace the seat belt assembly, if necessary, free of charge. Owner notification letters are expected to be mailed December 9, 2022. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRJ-22.
Air Bags › Frontal › Passenger Side › Inflator Module20V001000
Filed Jan 2, 2020258,813 vehiclesSubaru of America, Inc.
Defect. Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.
Air Bags › Frontal › Passenger Side › Inflator Module20V003000
Filed Jan 2, 2020111,562 vehiclesSubaru of America, Inc.
Defect. Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.
Air Bags › Frontal › Passenger Side › Inflator Module20V002000
Filed Jan 2, 2020127,547 vehiclesSubaru of America, Inc.
Defect. Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.
Filed Apr 11, 2019511 vehiclesSubaru of America, Inc.
Defect. Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
Risk. The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
Remedy. Subaru will notify owners, and dealers will inspect the ignition switch, replacing the ignition switch, if necessary, free of charge. The recall began May 10, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUF-91.
Air Bags › Frontal › Passenger Side › Inflator Module19V008000
Filed Jan 9, 2019330,120 vehiclesSubaru of America, Inc.
Defect. Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Remedy. Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKB-19.
Air Bags › Frontal › Passenger Side › Inflator Module19V007000
Filed Jan 9, 201943,394 vehiclesSubaru of America, Inc.
Defect. Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Remedy. Subaru has notified owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKA-19.
Air Bags › Frontal › Passenger Side › Inflator Module19V009000
Filed Jan 9, 2019452,630 vehiclesSubaru of America, Inc.
Defect. Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Remedy. Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKC-19.
Air Bags › Frontal › Passenger Side › Inflator Module18V012000
Filed Jan 9, 201864,179 vehiclesSubaru of America, Inc.
Defect. Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Legacy, Forester, Tribeca, WRX and Outback vehicles, and 2009-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Remedy. Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-18.
Air Bags › Frontal › Passenger Side › Inflator Module17V014000
Filed Jan 10, 201753,480 vehiclesSubaru of America, Inc.
Defect. Subaru of America, Inc. (Subaru) is recalling certain 2005-2006 Subaru Baja, 2006-2011 Impreza (including WRX and STI models), 2006-2012 Tribeca, 2009-2012 Forester, Legacy, Outback, and 2012 WRX vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy. Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began March 6, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-17.
Filed Oct 13, 2016100,127 vehiclesSubaru of America, Inc.
Defect. Subaru of America, Inc. (Subaru) is recalling certain model year 2007-2009 model year Legacy and Outback vehicles, 2008-2014 Impreza vehicles and 2009-2013 Forester vehicles, all equipped with turbo-charged engines. The relay that controls the secondary air injection pump may fail, causing the pump to continuously operate and overheat.
Risk. If the air injection pump overheats, it may melt and increase the risk of a fire.
Remedy. Subaru will notify owners, and dealers will replace the secondary air injection pump relay, free of charge. The recall began December 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTM-73.
Filed Dec 31, 2014200,064 vehiclesSubaru of America, Inc.
Defect. Subaru of America, Inc. (Subaru) is recalling certain model year 2008-2011 Impreza, 2008-2014 WRX and STI, and 2009-2013 Forester vehicles, currently, or formerly, registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia that were remedied under recall 14V-311 prior to December 23, 2014. The brake lines may experience brake line corrosion due to salt water splashing on the brake lines through a gap in the fuel tank protector.
Risk. Brake fluid may leak due to the brake line corrosion and may result in longer distances being required to slow or stop the vehicle, increasing the risk of a crash.
Remedy. Subaru will notify owners, and dealers will apply an anti-corrosion wax to the four-way joint connector area of the brake line system, free of charge. The recall began on January 27, 2015. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WQQ-52. Notes: This recall is specific to affected Forester, Impreza, WRX, and STI customers who had their car remedied under NHTSA recall no. 14V-311 prior to December 23, 2014. Subaru has determined that this remedy was inadequate due to incomplete repair instructions provided to dealers. Affected Forester, Impreza, WRX, and STI vehicles that were not repaired under NHTSA recall no. 14V-311 prior to December 23, 2014 will continue to be processed under NHTSA recall no. 14V-311. Affected vehicles not currently, or formerly, registered in the salt belt states identified in this recall are eligible for repair, at no cost to the customer, upon request.
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings14V311000
Filed Jun 10, 2014461,338 vehiclesSubaru of America, Inc.
Defect. Subaru of America, Inc. (Subaru) is recalling certain model year 2005-2009 Outback and Legacy, 2008-2011 Impreza and 2008-2014 Impreza WRX/STI, and 2009-2013 Forester vehicles, currently, or formerly, registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Salt water could splash on the brake lines through a gap in the fuel tank protector, resulting in excessive corrosion of the brake lines. Note that affected vehicles not currently, or formerly registered, in the salt belt states identified above are eligible for repair, at no cost to the customer, upon request.
Risk. Brake line corrosion may result in brake fluid leakage. Fluid leakage may result in longer distances being required to slow or stop the vehicle, increasing the risk of a crash.
Remedy. Subaru will notify owners, and dealers will test the brake system by depressing the brake pedal and inspecting for brake fluid leaks. If no brake fluid seepage is observed, the affected areas will be rustproofed with anti-corrosion wax. If brake fluid seepage is observed, the brake lines will be replaced followed by rustproofing with anti-corrosion wax. These services will be performed free of charge. The recall began July 2014 and second notifications will run through November 2014. Owners may contact Subaru at 1-800-782-2783. Subaru's recall campaign number is WQK-47. Note: This recall supersedes recall 13V-110 which applied to certain 2005-2009 Legacy/Outback vehicles. Vehicles that were remedied under the previous campaign still need additional areas rust-proofed.
Filed Dec 26, 2012633,842 vehiclesSubaru of America, Inc.
Defect. Subaru is recalling certain model year 2010 and 2011 Legacy and Outback vehicles, certain model year 2006 through 2012 Tribeca vehicles sold before January 2012, and certain model year 2009 through 2012 Forester vehicles sold before January 2012. Up to 78,650 of these vehicles may have been equipped with accessory puddle lights that, when illuminated, brighten the area under the doors of the vehicle. A short circuit can develop when either the puddle light or connector are exposed to an electrolytic moisture source (such as road spray that has road salt in it) and it penetrates the circuit board of the puddle light or the pins of the puddle light connector(s).
Risk. Over time, migration of the moisture into the circuit board and/or into the connector cavity, may result in a short circuit of the puddle light system. This may generate heat which may melt the plastic resulting in smoke or fire.
Remedy. Subaru will notify owners, and dealers will install an additional fused-harness, free of charge. The recall began February 19, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Filed Mar 13, 2012326,014 vehiclesSubaru of America, Inc.
Defect. SUBARU IS RECALLING CERTAIN MODEL YEAR 2009-2012 FORESTER VEHICLES MANUFACTURED FROM NOVEMBER 26, 2007, THROUGH MARCH 13, 2012. THE AUTOMATIC LOCKING RETRACTOR in the SEAT BELT ASSEMBLIES LOCATED IN THE REAR CENTER SEATING OF THE AFFECTED VEHICLES DO NOT MEET LOCKABILITY REQUIREMENTS AND FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, OCCUPANT CRASH PROTECTION. SPECIFICALLY, THE ASSEMBLIES MAY NOT PERMIT PROPER INSTALLATION AND SECURE ATTACHMENT OF A CHILD RESTRAINT IN THAT SEATING POSITION.
Risk. AN INSECURE INSTALLATION OF A CHILD RESTRAINT CAN INCREASE THE RISK OF INJURY TO A CHILD DURING A CRASH.
Remedy. SUBARU WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE REAR CENTER SEAT BELT ASSEMBLY WITH A NEWLY MODIFIED AUTOMATIC LOCKING RETRACTOR, FREE OF CHARGE. AN INTERIM LETTER WAS MAILED ON MARCH 26, 2012. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
All 15 campaigns on file, newest first.
What owners reported
Newest filings
Service Brakes, Hydraulic
Filed Oct 22, 2026133,000 milesOH
The contact owns a 2012 Subaru Forester. The contact stated that while the vehicle was parked, there was brake fluid leaking from the vehicle. Upon inspection, the contact became aware that the two-way connector was severely corroded and the brake line had separated due to the failure. The contact stated that the brake warning light was illuminated after the failure. The manufacturer was made aware of the failure by email, and a case was filed. The contact stated that the failure was associated with a previously repaired recall, which took an extended amount of time to repair the vehicle. The contact stated that the dealer had improperly serviced the vehicle during the recall repair. The contact stated that the VIN was not associated with the second recall issued for the vehicle. The approximate failure mileage was 133,000.
Unknown or OtherFire
Filed Apr 22, 2026NJ
I purchased the car Feb. 2026 from [XXX] in Seagirt. There were no problems with it. In Saturday April 18 , 2026 I was driving on Parkway north. As I paid toll at Tinton Falls toll I proceeded to go and the car made weird noises followed by a loud pop and black smoke and flames appeared under the hood. The car was engulfed in flames. I exited the car right away and starting walking away from it and called 911. They came and put out fire and towed it. I did not have comprehensive coverage therefore not getting anything back. The dealership sold it as is so they aren't doing anything about it. I do not understand why that happened to my car since it only had 73,000 miles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Service Brakes, Hydraulic
Filed Apr 16, 202580,000 milesOH
The contact owns a 2012 Subaru Forester. The contact stated while the vehicle was parked, the brake pedal was inoperative. The contact then discovered that there was brake fluid leaking underneath of the vehicle. No warning light was illuminated. The vehicle was towed to a dealer, where it was diagnosed and determined that the brake lines needed to be replaced. The vehicle was serviced under NHTSA Campaign Number: 14V311000 (Service Brakes, Hydraulic); however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
Engine
Filed Jan 16, 2025MA
I checked my oil level, fluids, and tire pressure before a drive on the highway. Driving on [XXX] South, faint ticking started, then a louder tapping, and I immediately pulled off, luckily, off an exit ramp. AAA towed the Forester to a certified repair shop and the mechanic stated that the engine was blown. The 2.5 boxster engine used little to no oil, and the oil changes had been made always earlier than needed. The Forester had been maintained perfectly, driven cautiously and it had never been subject to any adverse conditions or accidents. After speaking with a number of certified mechanics, it is known that the engine needs to be replaced. But, how can the engine be replaced, especially with a used engine, when the boxster engines are very faulty and Subaru has not engineered corrective actions/new parts ? Subaru has a serious problem with these engines and now after there are hundreds of similar owners they should do some type of recall to compensate the owners. The Forester has less than 126,000 miles, and was cared for in every possible way. Subaru, you should contact us owners to get this corrected, and to provide updated boxster engines with thicker and better, pistons, rods, cylinders, cams etc. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine
Filed Jan 16, 2024CA
My vehicle has 52460 miles and was in southern oregon subaru for an oil change, when i was informed the engine was leaking oil. the service advisor said the cam carrier reseal was needed and it would cost $3380.00. i checked youtube and found that subaru forester from 2012 to 2019 engines have this problem. why should i pay this if subaru's engines have this problem.
Service Brakes
Filed Nov 28, 2023UT
My 2012 Subaru Forester suddenly accelerated as I was making a right hand turn from a parking lot onto a major street. My brakes failed and I could only steer at high speed off the street, over a curb on to a parking strip between trees, and through a motel parking lot. The car finally came to a stop as I had blown the front right tire going over the curb. The car has been towed to my auto repair shop where the cause(s) of the mechanical failure(s) as well as any possible associated damage(s) are still unknown. It is available for inspection upon request at this point in time. Although no injuries, fatalities, or property damage resulted from this incident, the sudden acceleration and brake failure of the car could have resulted in major injuries or fatalities if pedestrians had been on the sidewalk or in the motel parking lot. I could have also hit staff and/or guests in the motel office if I had not been able to steer away in time. I, as the driver, and my dog, as my sole passenger, could also have been seriously injured or killed if my car had hit the motel office or if my car had collided with any cars in motel lot. At this point in time, the cause of my car’s mechanical failure(s) remains unknown so the problem has not been assessed or confirmed by my independent auto repair service shop. The car has not been been inspected by any representative of the manufacturer (Subaru). Because no other vehicle was damaged nor person injured (miraculously) , I did not initiate a pol
Engine
Filed Aug 16, 2023PA
After purchasing the vehicle on July 25, 2023 at approximately 99,800 miles, I began driving across the country from PA to CA. I purchased the vehicle from a Subaru dealership, so it was certified pre-owned. Beginning on day 3 of the drive, the car began to make a ticking sound under the hood. The car still had oil on the dipstick, but I added half a quart to be safe. There were no dealerships nearby, so I proceeded to drive to the nearest town and went to a mechanic. They believed the sound was from the engine working hard. We proceeded driving the following day, and after a few hours (around 2,000 miles of the cross country drive) the sound became worse/louder. I was fortunately able to pull off at an exit in the middle of Wyoming, and immediately after driving down the exit ramp, the car stopped. I could not turn the steering wheel, the car would not move, and 3 lights came on. I was able to turn on the car to move it 20 feet out of the way, and checked the oil again as two oil lights came on the dash. There was essentially no oil in my car. I added the last half quart I had with me, but the location we were at did not carry oil for cars. We got a tow to the nearest dealership the following day and they informed me that my engine needed to be replaced and I had no oil in my car. There were no warning or indication lights the entire time we were driving. The engine seized without warning and there were never any leaks under the car indicating that I was losing oil. Had ther
Unknown or Other
Filed Jan 30, 2023MN
Both rear gate hydraulic arms failed at the same time. On or about 11/27/22, while retrieving items from the cargo compartment, I heard a pop and the door completely collapsed and struck me on the back of the head. Upon inspection the popping noise was the fracturing of the bolt which supported the right hydraulic arm. The left hydraulic arm failed to keep the door open or at least from slamming down upon me. Because I felt the simultaneous failure of both hydraulic arms posed a serious safety concern, my wife called Subaru Headquarters and spoke with [XXX], Customer Advocacy Department, and relayed the incident and our safety concerns for other owners of older model Subaru Foresters. [XXX] assured us that Subaru Headquarters would seriously consider our safety concerns. [XXX] asked that after making an appointment with the dealership for repair, we contact her of the date so she could speak directly to the Service Department regarding the safety issue we were raising. My wife made the appointment, called [XXX] with the date, and when arriving at the appointment asked the service person if they had been in touch with Subaru Headquarters regarding our concerns. First the service manager said no, but another service person said yes and that they had put a notation about this on our appointment service order. The repairs were made. About a week later my wife contacted [XXX], Subaru Headquarters' Customer Advocacy Department, to inquire on the status of our safety concern and was
Fuel/Propulsion System
Filed Sep 24, 2022MN
The vehicle will just stall. It has happened three times; usually at a stop sign or slowing down to turn. I have had it towed and in the shop, and they can't find anything wrong with it. No error messages. One shop cleaned the throttle body and thought that might be the problem. The vehicle has always consumed oil; at least a quart is added every 700-1000 miles. We have changed the oil regularly and don't understand why the oil consumption problem. Now the cruise light flashes off and on. The traction light and check engine light stays on all the time.
Wheels › Lugs/Nuts/Bolts/Studs
Filed Aug 1, 2022TX
2012 SUBARU FORESTER. CONSUMER WRITES IN REGARD TO STUD FAILURE. THE CONSUMER STATED THE 3 OF THE 5 WHEEL STUDS EXPERIENCED A SHEARING FAILURE. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE FAILURE DUE TO IT BEING A KNOWN ISSUE.
Air Bags
Filed Jul 12, 2022CT
My 2012 Subaru forester had a recall on my passenger air bag that I had completed February 2019. It is now July 2022 and it’s displaying the same codes for a faulty air bag per my mechanic. I contacted Subaru of America and they stated that it’s not their problem because they have already complied with the recall. Clearly there is still an issue with the air bag or it would not have the same safety air bag code as before. This is clearly a manufacturer issue that they need to rectify. I should not have the same issue 3 years later. This is a huge safety problem. Consumer was instructed to make an appointment with a licensed Subaru facility to inspect the air bag issue and to go from there.
Engine
Filed Feb 3, 2022KS
I purchased my Subaru Forester new in 2012. After a few thousand miles it was brought to my attention by the service tech that there was a "small" oil leak coming from the engine. They said it was not significant. No one mentioned that SB 02-131-12R had been issued addressing these leaks because they were so prominent with the engine in my Forester. At a little over 60,000 miles all of a sudden the dealer was "concerned" about fixing it now that I would have to foot the bill. The repair was made but failed shortly thereafter. The engine started showing PO170, PO171 codes. I took the vehicle to Subaru of Loveland and was told that the camshaft carrier that was supposed to be repaired at Subaru of Pueblo was leaking oil on the O2 sensor causing the lean condition. I was told that if it was not repaired that the catalytic converter would overheat and valve damage to the engine would occur. Loveland said that the repair would cost $3,300.00 and that I probably would need a new short block shortly because of the damages caused by the leak. This is an emission problem as the engine will not meet standards. The engine in the Subaru Forester was a new design in 2011 and has suffered excessive oil consumption and camshaft carrier leaks until 2018 when the engine was replace with a new design. A search of the https://www.subaruforester.org/threads/2012-cam-carrier-oil-leak.261490/ (Subaru Forum) will show many, many Subaru owner complaints on this issue. The overheating of the catalyti
Engine
Filed Nov 20, 2021NH
My car suffered a catastrophic oil event without an indicator light or any other warning requiring a new engine. The car has 119k miles (purchased from a Subaru dealer with 114k less than a year ago). We had no leaks in our garage or driveway from the car. My daughter was driving the car to school, and the smoke filled the car. The car was not driveable and was towed to an auto repair shop.
Engine
Filed Jul 26, 202169,999 milesTX
My car suffered a catastrophic oil event without an indicator light or any other warning that is nesitating a new engine. The car had less than 70,000 miles on it. I had informed some ticking noise from the engine in previous maintenance events. I was driving on the interstate, and my engine seized and locked-up, and I had to slowly pullover on an interstate highway.
Air BagsCrash1 injured
Filed Jul 6, 202183,000 milesOH
The contact owns a 2012 Subaru Forester. The contact stated that while driving at a low rate of speed through a parking garage, the vehicle independently accelerated without warning. The vehicle initially crashed into a parked vehicle which caused a chain reaction with two other parked vehicles. The air bags did not deploy upon impact. The police arrived at the scene and a police report was filed. The contact sought medical attention for a laceration to the head and a stiff neck. The vehicle was towed to an independent tow yard where it remained in their possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 83,000.
Engine
Filed Jun 18, 2021VA
1st noticed a couple of years ago sounded like valve tapping engine noise. Took to auto shop and they stated car had virtually no oil in it. Never mentioned oil consumption issue. In March of 2020, took car into Subaru dealer for inspection and oil change. Yesterday, while driving home, noticed same noise as before. Auto shop found article about excessive oil consumption. Article stated owners were notified and advised of actions that could be taken. Mechanic stated it was a known issue, but no official recall had ever been issued. I never received any notification. Subaru offered to extend warranty period, but I may now be outside of that. Have appt at dealer tomorrow for other service work (including oil change). Car has 75k miles and is 2012. Was down over 3 quarts of oil at around 7,000 miles. No oil warning indicator ever illuminated. Was told by dealer when I called last night that they would perform "Oil Consumption Test" recommended by manufacture, "if your engine VIN meets the requirements". If the engine runs dry, good potential to seize on the spot and cause accident and injury.
Fuel/Propulsion System
Filed May 6, 2021VA
KEEPS SMELLING LIKE GAS, AND THE CHECK ENGINE LIGHT, CRUISE LIGHT BLINKS, AND TRACKTION CONTROL LIGHTIS BLINKING. SAYS CODE PROBLEM WITH THE CATALYTIC CONVERTER.
Electrical System
Filed Dec 21, 2020146,000 milesMD
2012 SUBARU DASH LIGHT ALL COME ON AND THEN THE CAR STARTS TO STALL OUT. DEALER CAN NOT FIND OUT THE PROBLEM. THE HAPPENS INTERMITTENTLY. THEY RESET THE COMPUTER AND IT RUNS FOR A COUPLE HOURS OR DAY AND THEN IT HAPPENS AGAIN. THIS WILL HAPPEN IN THE WHILE DRIVING ON THE HIGHWAY AND IS VERY DANGEROUS.
Engine
Filed Dec 1, 2020124,000 milesPA
SUBARU HAS BEEN AWARE OF AN OIL CONSUMPTION DEFECT WITH THE PISTON RINGS IN THIS MODEL CAR AND NEVER NOTIFIED OWNERS THAT IT WAS PRESENT. THE RESULT CAN BE OIL PRESSURE LOSS, RAPID OVERHEATING, AND MOTOR SEIZING. THE MOTOR HAS BEEN REPLACED FOR SOME CUSTOMERS FOR THE OIL CONSUMPTION DAMAGES, BUT NOT FOR MANY OTHERS. THE PARTS WERE DEFECTIVE AT MANUFACTURE AND A RECALL SHOULD BE INSTITUTED.
Unknown or Other
Filed Oct 28, 202064,000 milesCO
MY FRONT WINDSHIELD DEVELOPED A SPONTANEOUS CRACK. IN APRIL 2020, THE CAR WAS PARKED OUTSIDE OVERNIGHT, AND IN THE MORNING, THERE WAS A 20-INCH LONG HORIZONTAL CRACK ON THE BOTTOM PORTION OF THE WINDSHIELD. THERE WAS NO IMPACT MARK TO INDICATE A ROCK HIT THE WINDSHIELD.
Engine
Filed Oct 26, 2020102,000 milesOK
AT 102K MILES, ENGINE DEVELOPED LOUD TAPPING SOUND. VEHICLE HAS ALWAYS USED A QUART OF OIL APPROXIMATELY EVERY 1000 MILES SINCE NEW. THIS PROBLEM APPEARS TO BE OIL RELATED DUE TO ENGINE DESIGN/PART DEFECT. PROBLEM APPEARED AFTER 4 HOUR DRIVE AT HIGHWAY SPEED (70-75MPH). MECHANIC CHECKING FOR VALVE OR ROCKER DAMAGE.
Wheels
Filed Oct 1, 2020WI
2012 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO WHEEL ISSUES. *LD THE CONSUMER STATED THE TIRES DO NOT HOLD PRESSURE. THE TIRES WERE 2 YEARS OLD WITH LESS THAN 20,000 MILES. THE TIRE PRESSURE GAUGES WERE FOUND NOT TO BE THE CAUSE OF FAILURE.
Engine
Filed Sep 15, 202087,000 milesCA
TL* THE CONTACT'S DAUGHTER OWNS A 2012 SUBARU FORESTER. THE CONTACT'S DAUGHTER BECAME AWARE OF OIL CONSUMPTION ON THE VEHICLE. HIS DAUGHTER FREQUENTLY HAD TO REPLENISH THE OIL DUE TO THE FAILURE. THE CONTACT CALLED MAITA SUBARU (2912 AUBURN BLVD, SACRAMENTO, CA 95821) AND ELK GROVE SUBARU (8581 LAGUNA GROVE DR, ELK GROVE, CA 95757) WHERE HE WAS INFORMED THAT THERE WAS A WARRANTY EXTENSION ON THE VEHICLE FOR EXCESSIVE OIL CONSUMPTION HOWEVER, THE WARRANTY HAD EXPIRED IN MAY OF 2020. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND CONFIRMED THE DEALERS INFORMATION. THE CONTACT'S DAUGHTER HAD NOT TAKEN THE VEHICLE TO BE DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.
Visibility/Wiper
Filed Jul 7, 202070,000 milesMN
THE SUN VISOR MOUNT IS OF LOW QUALITY AND FAILURE ALLOWED THE VISOR TO FALL IN MY LAP WHILE DRIVING 50 MPH ON A COUNTY HIGHWAY. NO VEHICLE DAMAGE OCCURRED. THE ATTACHED PHOTO SHOWS THE REASON FOR FAILURE. VEHICLE MILEAGE AT FAILURE WAS APPROXIMATELY 70,000.
Service Brakes
Filed Jul 7, 202075,000 milesMN
A STUCK BRAKE CALIPER PISTON EXTENDED FAR ENOUGH TO RELEASE BRAKE FLUID RESULTING IN COMPLETE LOSS OF BRAKES.IT FAILED A FEW BLOCKS FROM HOME ON CITY STREETS AND NO DAMAGE OCCURRED.REQUIRED TOWING TO A REPAIR SHOP.NO PHOTOS BUT ATTACHED IS A RECEIPT FOR REPAIRS.
Power Train
Filed Apr 16, 2020129,000 milesMA
ON 12/31/18, WHEN DRIVING HOME AT 11P.M.,AND AN HOUR FROM MY HOME, MY "OIL LIGHT" CAME ON. I STOPPED AT A SERVICE STATION AND HAD 3 QUARTS OF OIL PUT IN MY OIL TANK. TWO DAYS LATER, I TOOK IT TO MY MECHANIC WHO COULD NOT FIND A LEAK BUT OVER THE NEXT 9 MONTHS, AT APPROXIMATELY EVERY 2 WEEK INTERVALS, HE PUT BETWEEN 1/2-3 QUARTS OF OIL IN MY CAR. IN MAY 2019 THE NORTH END SUBARU SERVICE DEPT. CHECKED OVER MY CAR AND COULD NOT FIND A OIL LEAK EITHER. ON 9/21/19, MY MECHANIC READ AN ARTICLE ONLINE ABOUT THE EXCESSIVE OIL CONSUMPTION IN MOST SUBARU MODELS BETWEEN 2011-15. I NEVER RECEIVED NOTIFICATION FROM SUBARU RE: THIS PROBLEM. I WROTE 2 LETTERS TO SUBARU OF AMERICA (ONE TO THE PRESIDENT). I WAS NOTIFIED BY THEM THAT MY CAR WAS "OUT OF WARRANTY" BECAUSE IT, BY THEN, HAD OVER 100,000 MILES. THEY OFFERED ME A $1500 "LOYAL CUSTOMER" CREDIT ON A NEW SUBARU, WHICH THEY NEVER SENT ME. I HAVE BEEN DRIVING SUBARUS SINCE 1990 AND HAVE TALKED MY WHOLE FAMILY AND SEVERAL FRIENDS INTO BUYING THEM. I USUALLY DRIVE MY SUBARUS UNTIL 250.000 MILES AND DON'T WANT TO GET A NEW CAR. THIS WAS A DEFECT IN MANY MODELS AND I WAS NOT NOTIFIED AS AN OWNER. I TAKE METICULOUS CARE OF MY CARS. I CONTINUE TO DRIVE THIS ONE, HAVING THE OIL LEVELS CHECKED EVERY 2 WEEKS. THE COST OF A NEW "ENGINE BLOCK ASSEMBLY" WOULD BE $4995, WHICH I THINK SUBARU SHOULD BE RESPONSIBLE FOR. I HAVE FILED A COMPLAINT WITH THE MA ATTORNEY GENERAL'S OFFICE AND THEY SUGGESTED I ALSO CONTACT YOU. ATTACHED IN THE MENTIONED COMPLAI
Engine
Filed Jan 24, 2020109,250 milesOH
EXCESSIVE OIL CONSUMPTION. HAVE TO ADD MORE THAN A 1 QUART BETWEEN OIL CHANGES(EVERY 3K MILES).
Engine
Filed Jul 16, 201986,000 milesAZ
PURCHASED VEHICAL 3-4 MONTHS AGO W/ 86K MILES. OIL LEAKS IN HEAD GASKET ( QUART EVERY 6 WEEKS..RESEARCHED THIS AND TURNS OUT THIS IS A VERY COMMON PROBLEM FROM 1999- 2013. ON ALL FORESTERS. MANUFACTURER USED MORE SEALANT AND LESS GASKET ON THAT ENGINE.WHY WASN'T THIS RECALLED?? EASILY VERIFIED VIA TUBE OR INTERNET.THE OTHER ISSUE IS LOWER CONTROL ARM BUSHINGS WORN OUT AT 86K MILES. STEERING IS VERY UN STABLE.
Engine
Filed Jun 25, 2019106,000 milesNY
2012 SUBARU FORESTER WITH 106,000 MILES BURNS ALL OF THE ENGINE OIL DRY. I HAVE READ THIS IS DUE TO FAULTY PISTON RINGS. WHERE IS THE RECALL FOR THIS ? IT IS UNACCEPTABLE. REGULARLY, IF NOT, OVER MAINTAINED.
Vehicle Speed ControlCrash
Filed Apr 30, 201993,400 milesDE
VEHICLE EXPERIENCED AN OCCURRENCE OF SUDDEN UNINTENDED ACCELERATION. I HAD MY FOOT ON THE BRAKE AND WAS EASING INTO A PARKING SPACE. ALL OF A SUDDEN, THE ENGINE REVVED, AND THE VEHICLE SURGED AND BEGAN TO MOVE FORWARD ON ITS OWN ACCORD. I WAS UNABLE TO STOP IT USING THE BRAKE. THE VEHICLE WENT OVER 2 PARKING CURBS AND SHRUBBERY AND WAS HEADED INTO TRAFFIC. VEHICLE WAS MOVING AT ABOUT 20-25 MPH SO I WAS ABLE TO STEER IT AND AVOIDED TRAFFIC BY TURNING RIGHT, STAYING ON PARKING LOT GRASS & ROCK BARRIER. CAR WENT INTO GULLY AND EVENTUALLY STOPPED ON ITS OWN. DEALERSHIP WAS UNABLE TO FIND PROBLEM. CONTACTED CORPORATE OFFICE WHO HAD VEHICLE INSPECTED BY AUTO ENGINEERING FIRM AND NO PROBLEM DETECTED. SINCE SOME RECURRENT ISSUES REPORTED ON SAFETY BOARDS, DECISION MADE TO TRADE IN VEHICLE. DEALERSHIP REPAIRED DAMAGE TO THE VEHICLE AND NOW HAS CAR UP FOR SALE; WE HAVE MANY CONCERNS ABOUT THIS VEHICLE BEING SOLD TO UNSUSPECTING CUSTOMER.
Structure › BodyCrash
Filed Apr 29, 201991,575 milesTX
WHILE PULLING INTO A PARKING STALL AT APPROXIMATELY 2-3 MPH I WENT TO PRESS THE BRAKES WHEN ALL OF THE SUDDEN THE CAR ACCELERATED AT FULL SPEED WITHOUT TOUCHING THE ACCELERATOR CAUSING ME TO HIT THE CONCRETE WALL IN FRONT OF ME. AIRBAGS DID NOT DEPLOY AND NEITHER ME OR MY PASSENGER WERE NOT HURT. DAMAGE TO THE BUMPER, FRAME, GRILL AND VARIOUS COMPONENTS JUST INSIDE THE ENGINE COMPARTMENT.
Air Bags
Filed Apr 25, 2019VA
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SUBARU FORESTER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V008000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2019. SUBARU OF RICHMOND (9177 W BROAD ST, RICHMOND, VA 23294) STATED THAT THE PART WAS UNAVAILABLE AND THEY WERE UNABLE TO REPAIR THE VEHICLE UNTIL OCTOBER OF 2019. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel/Propulsion System
Filed Apr 1, 2019107,000 milesWA
ENGINE SEIZED DURING STRAIGHT ROAD, UPHILL ASCENT. OIL LIGHT BLINKED TWICE QUICKLY THEN WENT SOLID AND THEN IMMEDIATELY LOST POWER AT 60MPH ON FREEWAY. NO PREVIOUS ISSUES WITH ENGINE. I WAS IN FAR LEFT LANE WITH NO EMERGENCY PARKING SO I NAVIGATED TO THE FAR RIGHT EMERGENCY SHOULDER AND STOPPED. CAR REQUIRED TOW TRUCK TO SHOP.
Air Bags
Filed Mar 23, 2019MN
TAKATA RECALL. OUR SUBARU DEALERSHIP TOLD US THAT THEY CANNOT GET US IN TO FIX OUR AIRBAG FOR AT LEAST A MONTH IF NOT MORE. I FIND THIS UNSAFE TO BE FORCED TO DRIVE A CAR THAT COULD EXPLODE ON MY PASSENGER AT ANY TIME AND UNREASONABLE TO HAVE TO AVOID DRIVING MY CAR DURING THIS TIME WITH A PASSENGER BECAUSE MY DEALERSHIP REFUSES TO PUT US AHEAD OF LESS PRESSING ISSUES.
Vehicle Speed ControlCrash
Filed Mar 22, 201966,000 milesMI
TL* THE CONTACT OWNS A 2012 SUBARU FORESTER. WHILE DRIVING 1 MPH ENTERING A DRIVEWAY, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO THE GARAGE OF A HOUSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SUBARU OF GRAND BLANC (6061 S SAGINAW ST, GRAND BLANC, MI 48439, (810) 202-0831), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 66,000.
Air Bags
Filed Mar 21, 2019NJ
TAKATA RECALL. UNABLE TO SCHEDULE A REPAIR UNTIL JUNE. CANNOT DRIVE WITH SOMEONE IN FRONT SEAT UNTIL THEN. THIS IS NOT IN A REASONABLE AMOUNT OF TIME.
Air Bags
Filed Mar 14, 2019WA
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HANSON SUBARU (2300 CARRIAGE LOOP SW, OLYMPIA, WA 98502, (360) 943-2120) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER FOR A MONTH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT CONSUMER WOULD LIKE TO WITHDRAW THE COMPLAINT STATED THE DEALER WOULD WORK WITH THE CONSUMER.*JB
Air Bags
Filed Mar 9, 2019CO
TAKATA RECALL: MANUFACTURER HAS BEEN UNABLE TO COMPLETE TAKATA AIRBAG RECALL SERVICE IN A TIMELY MANNER. I CALLED HEUBERGER SUBARU DEALERSHIP IN COLORADO SPRINGS, CO (888-747-0089) ON FEBRUARY 9 TO SCHEDULE SERVICE FOR TAKATA AIRBAG RECALL. SUBARU STATED THAT THEY WOULD ORDER PARTS AND CONTACT ME TO SCHEDULE THE SERVICE WHEN PARTS WERE AVAILABLE. I CALLED HEUBERGER SUBARU AGAIN ON FEBRUARY 22, AND SUBARU STATED THAT PARTS WERE STILL NOT AVAILABLE AND CONFIRMED THEY WOULD CONTACT ME LATER TO SCHEDULE AN APPOINTMENT. AS OF MARCH 9, SUBARU STILL HAS NOT SCHEDULED THE RECALL SERVICE, ONE CALENDAR MONTH AFTER THE ORIGINAL REQUEST. *TR
Engine
Filed Feb 27, 201986,000 milesOR
DRIVER SEATBELT BUCKLE WILL NOT RELEASE. MAY TAKE UP TO 10 FIRM PUSHES OF RELEASE BUTTON BEFORE BUCKLE RELEASES. ENGINE OIL WAS AT 1 QUART EVEN AFTER 1 QUART OF OIL WAS ADDED PER MONTH. DEALERSHIP DIAGNOSED AS ROD KNOCK. SECOND OPINION LED TO CHANGING OIL TWICE AND CHECKING PRESSURES. RECOMMENDED CHANGE OIL EVERY 3000 MILES ON THIS PARTICULAR TYPE OF ENGINE.
Engine
Filed Dec 16, 201868,000 milesMI
MY CAR SUFFERED A CATASTROPHIC OIL EVENT WITHOUT AN INDICATOR LIGHT OR ANY OTHER WARNING THAT IS NESITATING A NEW ENGINE. THE CAR HAD LESS THAN 70,000 MILES ON IT AND WAS IN SERVICE SEVERAL TIMES RECENTLY WITHOUT ANYONE NOTICING THE OIL PROBLEM? ON THE DAY OF THE EVENT I WAS DRIVING TO WORK AND WAS HEARING A TICKING NOISE LIKE WHEN YOU PUT A BASEBALL CARD ON YOUR BICYCLE SPOKES WITH A CLOTHESPIN. WHEN I WAS A MILE FROM MY WORKPLACE AN OIL LIGHT ILLUMINATED AND I IMMEDIATELY PULLED OFF THE EXPRESSWAY INTO A GAS STATION. I PUT SYNTHETIC OIL INTO THE CAR, RESTARTED IT AND DROVE LESS THAN A MILE TO AN OPEN SERVICE STATION WHERE I LEFT THE CAR FOR SERVICE. THE SERVICE STATION INFORMED ME THAT I NEEDED A NEW ENGINE. I SPOKE TO SUBARU AFTER DISCOVERING THAT THIS EVENT WAS NOT MINE ALONE AND IN 2015 SUBARU WAS SUED FOR THE PROBLEM. I WAS NEVER MADE AWARE OF THE POTENTIAL FOR THIS OR DREAMED IT WAS POSSIBLE.
Visibility › Glass, Side/Rear
Filed Jul 30, 201880,000 milesPA
TL* THE CONTACT OWNS A 2012 SUBARU FORESTER. WHILE THE VEHICLE WAS PARKED, A LOUD EXPLOSION WAS HEARD AND THE REAR WINDSHIELD SHATTERED FROM THE INSIDE OUT. THE CONTACT STATED THAT THE WINDSHIELD HAD NOT BEEN STRUCK BY ANY OBJECT OR DEBRIS. THE DEALER (PIAZZA SUBARU OF LIMERICK, 105 W RIDGE PIKE, LIMERICK, PA 19468, (888) 690-2369) WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Vehicle Speed ControlCrash
Filed Jul 24, 201895,300 milesNH
WHILE BACKING UP IN REVERSE, VEHICLE SUDDENLY ACCELERATED. OPERATOR HAD FOOT ON BRAKE BUT VEHICLE DID NOT RESPOND TO BRAKING TO STOP THE CAR AND VEHICLE CONTINUED TO ACCELERATE UNTIL CONTACT WITH A PARKED VEHICLE. BOTH VEHICLES SUSTAINED DAMAGE. POLICE OBSERVED SKID MARKS FROM ATTEMPTS TO BRAKE. EVENT OCCURRED ON JULY 24, 2018 AT APPROXIMATELY 4:00 P.M. IN A SMALL PARKING LOT AT A CONVENIENCE STORE IN FREMONT, NH.
EngineFire
Filed Jul 5, 2018130,000 milesOK
TL* THE CONTACT OWNED A 2012 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 69 MPH WITH THE CRUISE CONTROL ACTIVATED, FLAMES WERE SEEN COMING FROM UNDERNEATH THE DRIVER SIDE OF THE HOOD. THE CRUISE CONTROL INDEPENDENTLY DISENGAGED AND THE VEHICLE LOST ALL POWER. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. A POLICE REPORT AND A FIRE REPORT WERE FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT MENTIONED AN UNKNOWN RECALL REGARDING THE RELAY SYSTEM AS A POSSIBLE CAUSE OF THE FAILURE, WHICH ONLY INCLUDED TURBO BOOSTER ENGINE VEHICLES. HOWEVER, THE CONTACT'S NON-TURBO BOOSTER ENGINE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Unknown or Other
Filed Jun 6, 2018110,000 milesWA
MY SUN VISERS FALL OFF. THEY FALL OFF AND LAND IN MY LAP. THEY AT TIMES CATCH THE STEERING WHEEL. THEY HAVE DONE THIS SINCE 2016. BOTH OF THEM DO THIS. WHEN I AM DRIVING, FREEWAY OR AROUND TOWN, THEY FALL OFF AND STARTLE ME AND CAUSE THE SUN TO BE IN MY EYES. OFTEN THEY ARE NOT ON MY CAR AND I CAN'T SEE ON THE ROAD.
Power Train
Filed Apr 17, 201862,000 milesVA
VEHICLE TRANSMISSION SHIFTED INTO NEUTRAL WHILE IN CRUISE CONTROL ON THE HIGHWAY. THE VEHICLE HAD TO BE POWERED OFF AND BACK ON BEFORE THE TRANSMISSION WOULD REENGAGE. DTC WAS P2138. THIS IS THE FOURTH INCIDENCE OVER A 14 MONTH PERIOD. AFTER POWER CYCLE RESET, THE ISSUE DOESN'T RECUR FOR ONE TO THREE MONTHS. IN TWO INSTANCES, THE VEHICLE WAS IN CRUISE CONTROL BUT NOT IN THE OTHER TWO.
Air Bags
Filed Jan 22, 2018IL
TAKATA RECALL
Air Bags
Filed Dec 22, 2017CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V014000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO PUTNAM SUBARU OF BURLINGAME (85 CALIFORNIA DR, BURLINGAME, CA 94010) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Dec 11, 2017CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SUBARU FORESTER. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE THAT PROGRESSED FROM THE BRAKE LINES. THE DEALER (PUTNAM SUBARU OF BURLINGAME, 85 CALIFORNIA DR, BURLINGAME, CA 94010, (650) 558-5628) WAS INFORMED OF THE FAILURE WHEN THE WARRANTY WAS AVAILABLE; HOWEVER, THE VEHICLE WAS REPAIRED AFTER THE WARRANTY EXPIRED. INITIALLY, THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE SECOND TIME, THEY CLEANED THE BRAKE SYSTEM. THE THIRD TIME, THE DEALER FURTHER DIAGNOSED THE VEHICLE AND INDICATED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE BRAKE LINES WERE REPLACED, BUT THE CONTACT WAS UNCERTAIN IF MOISTURE COULD RE-ENTER THE BRAKE SYSTEM AND CAUSE THE FAILURE TO RECUR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V014000 (AIR BAGS). THE DEALER INDICATED THAT THE REMEDY AND PARTS MAY NOT BE AVAILABLE FOR MORE THAN 1.5 YEARS. THE MANUFACTURER WAS NOTIFIED OF THE BRAKE LINE FAILURE AND HAD THE DEALER REPLACE THE PART. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Air BagsCrash1 injured
Filed Nov 29, 201738,000 milesKY
TAKATA RECALL. I WAS TURNING LEFT WHEN I WAS STRUCK BY A CAR GOING IN THE OPPOSITE DIRECTION. ACCORDING TO POLICE THE IMPACT WAS AT 01-1 O'CLOCK. . MY CAR WAS SPUN INTO THE GUARD RAIL CAUSING DAMAGE TO LEFT FRONT AND RT REAR OF MY CAR. THE SEAT BELT LATCH FAILED AND RELEASED THE SEAT BELT AND THE FRONT AIR BAG DID NOT DEPLOY. THERE IS SUBSTANTIAL DAMAGE TO THE INTERIOR OF MY CAR ,STEERING COLUMN , GEAR SHIFT ,ETC. I SUSTAINED RATHER SEVERE NECK INJURIES WHICH I BELIEVE WOULD HAVE REDUCED OR ELIMINATED IF THE SAFETY SYSTEMS HAD OPERATED.
Air Bags
Filed Oct 29, 2017SC
TAKATA RECALL.I HAVE BEEN TO THE DEALER SEVERAL TIMES IT HAS BEEN AT LEAST 9 MONTHS AND THEY STILL DO NOT HAVE PARTS
Complaints 1-50 of 106, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 10, 2022. Source: NHTSA Office of Defects Investigation.