2023 Subaru Forester

Defect. Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek, Impreza, 2023-2024 Forester, and 2023 WRX vehicles. The front driveshaft assemblies' outer race may develop cracks and break.

Risk. A broken driveshaft can cause a loss of drive power while driving or vehicle rollaway when the vehicle is in park without the parking brake engaged. Either of these scenarios can increase the risk of a crash.

Remedy. Dealers will inspect and replace the left and right front driveshafts as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRP-23.

Transmission slipped, stranded me in the middle of a road XXX. Stopped wouldn’t go. Started locking down in reverse 1 month after I purchased the vehicle. XXX, my husband was backing down a road that had no turnaround. The RAB locked down, slammed so hard, the car slid six feet and the motor shut down. I found out a week later that L-5 was fractured in my back. The lockdown has hurt my [XXX] mother’s neck also, in March of this year. The friction clutches is fried in my transmission. My transmission is jerking, slipping, clanking, shaking from multiple lockdowns. I took vehicle to [XXX] Subaru XXX for service. I told [XXX] about it locking down, what is sounded like and what it done. He brushed me off, said that’s what it’s supposed to do and that it had something to do with backup camera. [XXX] went to my car and showed me how to turn backup camera off. Put car in reverse and hold RAB until off. XXX XXX, a dry rotted hose blew out. RAB light was on, check engine and more. I had it towed to [XXX]. I plainly told them it locked down in reverse. They told me my DOG tore it up and gave me a bill for a new transmission. Only 14 k miles. I took it to Hallmark Subaru XXX. I had 3 complaints. Clanking, locking down in REVERSE, jerking. They replaced 3 parts, said it should solve all my problems. And as the usual the old phrase CANNOT DUPLICATE PROBLEMS. Now the RAB system has gone haywire, it does whatever it wants to. My transmission is becoming to a point it sounds like it is goin

I am writing to formally report a critical safety defect regarding the driver-side footwell design in my 2023 Subaru Forester Sport, which poses an immediate and severe risk of a crash. A hard plastic lower extension for the HVAC air duct sits dangerously low directly above the brake and accelerator pedals. For drivers with larger or longer feet, this duct extension acts as a physical obstruction that interferes with safe pedal operation in two specific, highly dangerous ways: Delayed Braking: When attempting to transition from the accelerator to the brake pedal, the toe of the driver's shoe frequently catches on the lip of the air duct extension, delaying the ability to depress the brake pedal in time-sensitive or emergency situations. Pedal Entrapment: When the brake pedal is depressed, the driver's foot can become completely wedged between the brake pedal arm and the air duct extension. This traps the foot, making it impossible to smoothly or quickly release the brake. The physical proximity of this hard plastic duct to the primary driving controls is a severe design flaw. The air duct should not protrude into the clearance space required for standard footwear, as it directly compromises the driver's ability to control the vehicle's speed and braking. I have photo and video documentation clearly demonstrating the lack of clearance and exactly how a shoe becomes caught and wedged during normal driving maneuvers. I am requesting that the NHTSA Office of Defects Investigation

Eyesight collision braking system engaged as I was rolling up my driveway to go into garage. Garage door was rolling up and was about 5 feet off the ground when Anti Collision system engaged and slammed the brakes on. I was going under 1 mph and would not have hit the door. It beeped right before brakes engaged. This is the second time it has engaged when it shouldn't have. The first time was in a right lane, a car about 6 car lengths in front of me was and did turn right as I was driving down the road. It almost caused an accident with the car behind me. The brakes slammed on so hard my back and neck are now sore and it bent my fingernail backwards somehow on the steering wheel.

Tires are wearing badly on the inside edge only. Suspension and drive train components make noise during normal operation.

The contact owned a 2023 Subaru Forester. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated, and the Forward Collision Avoidance system was inoperative, causing the front center of the vehicle to crash into five other vehicles while trying to stop the vehicle. The air bags deployed as needed. No warning lights were illuminated. The vehicle was deemed a total loss at the scene. A Police report was filed. No injuries were sustained, and medical attention was not needed. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.

Vehicle caught fire after oil change. Oil leaked from engine onto catalytic converter and causes catastrophic engine fire

This 2023 windshield can easily be chipped. It has more than 10 visible chips/cracks.

My vehicle has experienced repeated stalling events, including while the vehicle is in operation. The first occurrence began at approximately [mileage] and has continued intermittently despite multiple service visits. During these incidents, the vehicle unexpectedly loses power without warning. This creates a serious safety concern, particularly when driving in traffic, as it increases the risk of collision due to sudden loss of acceleration and potential impact on vehicle control. The issue appears to be intermittent and cannot be reliably reproduced. In some instances, a check engine light has appeared in connection with the events. Despite multiple attempts to diagnose and repair the vehicle at an authorized dealership, the problem has not been resolved. I have been informed that prior issues may have been addressed; however, I was also told that the root cause has not been definitively identified, and there is no assurance that the stalling will not occur again. The vehicle has been in service multiple times without a confirmed fix. Despite this, I have also been told that there are “no safety concerns” and that the vehicle is safe to operate. This is concerning given the unresolved and recurring nature of the issue. The vehicle is primarily used to transport my young children, which heightens the urgency of this safety risk.

This vehicle has died 4 times in one week. when this happens, multiple lights have flashed in the dash board, including the "eye sight" warning. Then, it would not restart but continued to "turn over" when the ignition button was pushed. One instance was on a busy street at a stop light, another at a busy intersection in the inner left turn lane, the other 2 instances were in parking lots. The first 2 times the vehicle was able to be jump started and was not taken to the dealership. The 3rd, it was jump started and taken to the dealership. They said the battery was slightly low, but had sufficient charge. They changed the fob battery, and topped off the car battery. That was all. The next day was the episode where it died in the turn lane. I had it towed to the dealership. This time they changed the battery to a more high capacity battery, and admitted that these vehicles have a battery put in them at the manufacturer that is not strong enough for the systems it runs. I even found a service bulletin about it online, #TSB 07-218-23R. This should be a recall item, and they should have changed this battery at my first visit! A vehicle suddenly dying on a busy roadway puts those inside at risk, as well as everyone around them. Very disappointed in this 2023 Subaru Forester Premium.

Eyesight camera randomly turns off and on while driving. Has been consistent over several months pierced to be an ongoing issue that was previously recorded from 20 14–20 21 super Forrester. Very similar issue now with my 2023.

Vehicle suffered a major oil leak at under 60k miles. My low oil light didn’t turn on but I was actually extremely low on oil. The dealer confirmed the issue and had to replace multiple components related to the oil filter, caps, etc. If I hadnt noticed/waited any longer I would have had no oil in my car at all.

1. The passenger seat air bag turn on mechanism malfunctions in a 2023 Subaru Forester Limited. The seat mechanism can be tested (and has been tested) upon request. 2. An adult that weighs 104lbs is not detected when in the seat, so the air bag is not turned on. 3. The problem has been reproduced by two dealers. 4. No other parties have inspected the car seats or the mechanism. 5. The problem indicator is the status light that shows the air bag as off or on. 6. Testing of the car by the dealer found no problems with the setup of the SRS and seat detection technology. Employees weighing more than the customer getting into the seat turned on the air bag. 7. Testing with the customer reproduced the problem 100% of the time. Testing was done by having the adult get into the seat multiple times after a restart of the vehicle. The air bag light never turned on. 8. The same test was performed with the adult customer using a different Forester. The detection mechanism of the other Forester also failed to detect the customer 100% of the time.

See attached

In three years I've had the Automatic Emergency Braking system engage and almost cause accidents several times. The breaking system engages when it's not needed. Going down a road driving straight at 25 MPH, no obstacles in road and breaks engage. Verry scarry, what if I was going 65 MPH on the highway! Another incident was on an off ramp in a curve, and another making a U-turn. This is not ok!

Traveling at approximately 45 mph through a green light at a 4-way intersection a car making a right on red turn turned into the outside lane in front of me. I had no warning sounds or automatic braking, to avoid a collision I had to steer to the left after an on coming car passed. There were no chimes or auto braking.I have had several instances similar with no alerts. My eyesight system has been problematic for the life of the car and required many diagnosis and recalibration with many trips to the dealership and no permanent repair. Frequent software updates and days with no eyesight -see manual. Finally had a total eyesight replacement with the assurance this was a long awaited technology all under 60,000 miles. A few months later eyesight malfunctioned again and required another update. Eyesight still remains unresponsive and goes in and out a couple of times a day. The technology is defective and unreliable. Subaru has provided no lasting fix.

Vehicle had just received an oil change at the dealership and the car caught fire. Oil leaked onto the catalytic converter and ignited. Car was a total loss. After my own review, there are several instances of this happening and many customers have experienced similar fires. The oil filter is inverted which makes leaks more susceptible

The contact owns a 2023 Subaru Forester. The contact stated that while driving at 15-20 MPH and attempting to make a right turn into the right lane, the steering wheel failed to respond as needed and pulled to the left direction, causing the vehicle to drive over the dividing lane concrete and hit an unknown object. The contact was able to pull into a driveway partially. The air bags did not deploy. A police officer later informed the contact that the vehicle had hit another vehicle, but the other driver did not sustain injury. Triple A transported both the contact and the contact's sister, who was occupying the front passenger's seat, to the residence, and the vehicle was towed to the residence. The vehicle was then towed to an autobody repair shop, where it was being repaired for body damage. A police report was filed. The contact sustained a swollen right foot, knee, and ankle, and the contact received medical assistance at the urgent care center. The contact's sister, who was occupying the front passenger's seat, sustained a heart-related injury and sought medical assistance at the ER. The dealer later informed the contact that several warning lights had flashed on the dealer's connected system. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 15,000.

Driver and passenger seats are collapsing to the point we are sinking into the seats unevenly and we can feel the hardware in the seats. We have bells that ding intermittently while driving. The dealership stated this is due to the airbag sensors located in the seats. Both seat manufacturer covers are splitting extensively. Due to the defective breakdown/collapsing seats the airbag timing in an accident and deployment in an accident can be affected and/or the airbags could spontaneously deploy. The passenger seat foam and cover was replaced once, vin specific, and is collapsing worse than before. Subaru of America will not acknowledge this defect as it is very expensive and will likely not be a lasting fix as it has happened previously. The seat quality is defective and poses a serious danger to occupants.

This complaint is in relation to a 2023 Subaru Forester. The car was purchased new at White River Subaru in White River Junction, VT less than two years ago. Before it reached 30,000 miles the following problem has arisen 1) rusty brakes and pads 2) a wheel bearing had to be replaced 3) a faulty tire pressure gauge. However, must concerning, I noticed greasy film was forming on the inside of the windshield. I took it dealership and was told there was an AC leak in the engine bay. The service shop told me the substance on the windshield was condensation. I do not believe this to be true. The substance created a visible film across the glass, when it did met with condensation and cold it turned a solid milky color with almost no visibility through the windsheild. When touched the film smudgles and has a greasy texture. I am concerned as this has serious health implications.

I had been driving for 30 minutes from Mokena towards Rosemont. I was on [XXX] near rosemont when the rear passenger-side window spontaneously shattered without warning. There was a loud pop, and tempered glass collapsed inward into the rear cargo area and passenger footwell. Some of the glass traveling quite far. I did not hear or see any object strike the vehicle, and there is no visible damage or point of impact on the exterior or interior trim. I have also not been able to locate any evidence of an object. All glass remained inside the vehicle, which I have read is consistent with spontaneous failure rather than impact. Safety Concerns: The sudden breakage was extremely loud and could easily startle or distract a driver to cause an accident or injure the driver with glass. I was alone, but this could pose a serious injury risk if a child or passenger had been seated in the back. The volume and distribution of shattered tempered glass throughout the car will require extensive cleanup. While I suppose it could have been object, this appears consistent with a known safety risk involving nickel sulfide inclusion or internal glass stress in tempered automotive windows. Action Taken: I have documented the incident with extensive photographs. I am in contact with Subaru, but they are looking into prices for us to fix that window. I am submitting this report to ensure visibility and support further investigation into whether this issue is occurring in other 2023 Foresters or rela

In driving our 2023 Subaru Forester at 45mph at 10:00 am in the morning, with NO cars in front of us, in back of us, or on either side of us- suddenly the brakes locked up! Had there been anyone behind us, there could have been a dangerous collision. We have owned this car for 2 years, done all maintenance on it, and have NEVER had this happen before. We feel unsafe driving it now. We pulled the car over, got out to look under the car, thinking maybe we hit something in the road...but there was nothing...no warning....we contacted Subaru corporate, was given a Case number, but are still waiting to hear from them.

Air leak puncture on my left front tire driver side

Currently suspected that the vehicle battery was installed incorrectly during assembly. Engine fire started at the battery wiring and vehicle was a total liss

Windshield developed a crack during a week with wild temperature swings. There was no incident leading up to the development of the crack that would have caused an initial chip or point of failure. The initial crack appeared during the day where the temperature went from the mid-60s to below freezing with precipitation in a matter of hours. Crack was not present in warm AM and appeared during cold PM. It grew (initial crack ended where the scotch tape is) during a day later that week with another wild temperature swings. Clearly a failure in the tempering process and insufficient QA for the component.

Front windshield crack came out of no where. No idea ever had a stone or anything connect with windshield.

Factory installed headlights are dangerous as the low beam has a black line approximately halfway in the field of vision. Subaru states this is to keep from blinding oncoming vehicles. Driving in town not too bad, however in rural mountain areas with winding roads the headlights do not provide necessary lighting causing driving to be extremely dangerous. Low beams should not blind oncoming traffic. Dealer states these "projection" headlights cannot be replaced with traditional headlights. Complaint filed with Subaru who inform they can't take any action; however state in voice mail that "although not recommended" after market headlights could be installed when available. Dealer has previously informed that installation of standard headlights may void warranty. Mechanics consulted recommend driving with high beams, oncoming traffic will see why when low beams activated. Another recommendation has been to always drive with fog lights on and possibly install LED lamps in fog lights, to add additional brightness. This type of headlights should be investigated to prevent unnecessary accidents. (Another horrible idea with the Subaru headlights is that they "Swing" as the car goes around curves, this feature can be turned off though.)

The battery is getting drained by the car's system

The check engine light and a flashing 'S' and other lights stating the safety features such as Eyesight, lane departure, RAB, etc. are turned off. This started on 1/15/25, and I took the car to the dealership on 1/16/25. The dealership stated the EVap System Leak Detection Pump sensor indicated a leak, and the EvaporateLeak Check Module needs to be replaced but is back-ordered until mid-March 2025. They turned off all the lights and told me I could keep driving the vehicle. On 1/20/25, all of the lights were back on. The car lags to accelerate and is using gas at a rapid rate. I feel unsafe driving the car for another two months with the check engine light on and the acceleration capacity decreased. The dealership will not allow me a rental vehicle unless I leave it on their lot for two months until the part arrives. I cannot agree with that. The dealership informed me that multiple Forester and Crosstreks models have the same problem. This car was purchased brand new from the Olympia dealership and it currently has about 22,000 miles on it.

On January 3, 2024, my Subaru forester suddenly lost emergency safety features such as the blind spot warning system. Many warning messages flashed on the screen as I drove north on rt 1 and the blind spot warning system was totally disabled. I believe that other safety features were likewise disabled, as well. I was upset as I had traded in my 2015 Forester because it lacked those safety features that in my new car had abruptly just stopped working! I drove my car to the Concordville Subaru dealership for diagnosis and repair. I was told that the tech found error code P0455. The tech also found that the gas cap was secured and he reset the code and test drove the car. The error code did not re-occur upon test driving the car. I was told that that error code meant that gas fumes had escaped from the tank and that, when that occurs, all safety features are disabled. As my gas cap was secured that explanation seemed very weak to me and I asked how that explanation could be correct. I was told that Subaru could do a "smoke test" to ensure no leaks of gas fumes. I was given a loaner car and the test was done and no issues were found. As my car was running fine, I took my car home. I am writing this complaint over a year past the incident because I have now had a second incident, different in detail, but I am fearing some major problem with the car. I will write a complaint regarding the second incident which occurred on January 5, 2025.

I was stopped at a red light when, suddenly, my car engine completely shut down, a loud and high-pitched alarm began to squeal and many alerts flashed on my screen. one of the alerts stated that the eye--sight was not functioning.The car would not move when the traffic light turned green and I applied the gas pedal. Cars behind me and those in oncoming traffic had to swerve around me. I was in the center lane of traffic. Fortunately, I was able to put the emergency blinkers on. The traffic light turned red again. It occurred to me to shift into park and attempt to restart the car. The car did restart and I was able to drive home when the traffic light again turned green. I made an appointment to take the car into Concordville Subaru and, there, I was told that the battery was low and I was given a new battery since the car is under warranty. I am reading from other owners that this is a temporary fix only and that it does not address the real problem.

The front passenger side air bag remains turned off when a 105 pound adult sits in it, but turns on when a 185 pound adult sits in it. Subaru service informs us that it is factory set so that it will not deploy when a child is in the seat and cannot be adjusted. This puts any small adult or teenager sits in the front passenger seat.

I was driving on a two lane highway in the mountains and came around a small right-veering turn in the road. I straightened out the wheel to resume traveling straight, and my car’s auto-steer kicked in and pulled left into the center divider, and then right across two lanes and crashed into the side of the mountain. The auto-steer has pulled me out of lanes prior to this incident as well.

While driving on a highway, one lane in each direction, my lane was going to end. In front of me were painted yellow highway lines directing me to head right to the new lane on the right side of the steel railings. My adaptive cruise control with lane keeping assistance still had me heading straight instead of to the right. I had to strongly turn my steering wheel to the right to avoid hitting the railing. Also I was following a car into a rotary with my adaptive cruise control on. Thankfully I wasn't going fast and the car started to speed up a little as the car in front of me turned around the rotary. I was able to steer it in the right direction. My point is, some of the new technology is showing commercials with drivers with their hands off the steering wheel, relying on the technology. I was glad I had complete control of the car, but these features aren't perfect.

The front passenger seat and the seat belt attached to that seat suddenly started making creaking noises as if the seatbelt or the seat itself are not properly secured whenever a passenger is sitting and seatbelt fastened while the vehicle is moving (no noise exists when the seat is empty). The noise is loudest and most prevalent when the weight of the passenger is lower, when outside temperature is cooler, when the vehicle is driven on roads that are not smooth, when the vehicle breaks and is going uphill. The vehicle has not been in any accidents and the noise appeared suddenly without any warning lights or any indications. the vehicle was bought brand new about a year ago and has just under 5000 miles. Since the noise first appeared it has been regularly occurring. The dealership has inspected the vehicle on three occasions but claims they cannot hear it or replicate it despite the fact that they agree that videos shown by the owner clearly point to this noise.

Windshield cracked after dust hit car while on road. Crack split aggressively in 1 day from 1 inch to 14 inches. This is the SECOND time it has happened.

I see black/gray spots on the headlights and sometimes I cannot detect if it is something in the road. Especially if it is raining. I called today for my maintenance and I am going to address this. Another issue that scared me to death. I was backing out of my garage, I was clear to continue backing but it kept beeping. Again I checked and nothing there, I began to continue and all of a sudden the car braked on its on hard. It was so alarming. I’m glad I was not in traffic. I am addressing this as well at my dealership. Another issue, I am feeling a hesitation when I accelerate, like it is not getting gas, then it starts going without hesitation. I am addressing this as well at my dealership. Another issue all of a sudden the eye sight crossed through came on. No reason for it to come on. I will address with the dealership.

The contact owns a 2023 Subaru Forester. The contact stated while at a stop light, the brake pedal was released, but the vehicle failed to move. The accelerator pedal was depressed, and the vehicle jolted forward. The contact was able to drive to a parking lot. After shifting to drive, the vehicle unexpectedly reversed. While in reverse, the vehicle would shift to drive erroneously. The vehicle jolted forward. The vehicle was shaking, jerking, and skipping gear. The engine and oil warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 11,426.

See attached document for complaint.

I checked on KBB.com and my car came up as having a recall for the drive shaft. The NHTSA Campaign ID - 23V754000 and when I called my dealership about it, I am being told that there is no recall. This is a serious issue and I am seriously concerned.,

The car was parked for several weeks in a friend's driveway. I was on a trip overseas. When I came back, I started the car and the rear window glass shattered and blew into the car. There was no evidence of anything striking the glass from outside.

I was driving the car, towards the end of about a 40-minute drive the car, I can best describe, lost its mind. Without any prior signs of symptoms, in about the span of 5-10 seconds, the check engine light came on, then eyesight warning came on, then traction system error appeared and I lost all power. It started braking on its own and completely acting on its own. I could still steer, but I had no other control over the vehicle! THANKFULLY I was in a 25 MPH zone, with no other vehicles or pedestrians anywhere near me. I was able to steer the piece of junk into a vacant loading dock and at least get it off the street. I shudder to think what would have happened to me if the car did this on the interstate that I had exited from not five minutes prior to this incident. The car was rendered undriveable. I had it towed to the dealership. I don't know what is wrong with it yet as the dealer is closed on Sunday. This was an EXTREMELY DANGEROUS SITUATION! If the car lost its mind a mere five minutes earlier than it did, I could have been killed! I am still shaking from this incident.

I was driving down the main street of a small city. There is a decent amount of traffic, so I’m not sure what speed I was going but likely no more than 25 mph. All of a sudden, for no apparent reason, the pre-collision braking went into effect and slammed me to a total stop. I wasn’t too close to the vehicle in front of me, there were no pedestrians in the road, etc. thankfully the vehicle behind me was able to stop and did not hit me. I was able to move forward and pulled into the closet parking lot. I looked and could see anything directly on my vehicle. Subaru is saying that one of my tire’s pressure was low and that may have caused it or sunlight may have caused it. There was no low tire pressure light on my vehicle. The light had been on not too long before this and I had filled the tires. But no warning light on the day this happened. I was able to successfully drive further with no issues. Subaru does not seem to be taking this seriously. But, no matter the cause, if either of these things will cause a vehicle to come to an immediate stop, that is definitely a safety issue. And it is a safety concern that should be looked into.

The contact owns a 2023 Subaru Forester. The contact stated while driving 65 MPH, the vehicle accelerated unintendedly and the RPMs were significantly high. The contact depressed the brake pedal, but the vehicle failed to respond. There was no warning light illuminated. The contact shifted to park(P) and turned off the vehicle, and the vehicle decelerated. The contact was able to pull to the side of the road. The contact stated that upon restarting the vehicle, the vehicle operated as needed. Additionally, the contact stated while his wife was reversing, the vehicle accelerated unintendedly and hit a chained gate. The contact's wife depressed the brake pedal, but the vehicle failed to respond. There was no warning light illuminated. The vehicle went into the woods, hit several small trees, and then the vehicle crashed into a big tree and bounced 30 ft. away from the tree. The air bags failed to deploy. The contact's wife sustained a sore neck, but did not seek medical assistance. A police report was filed. The dealer was notified of the failure. The vehicle was towed to an auto collision repair shop, awaiting for a damage estimate. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.

Subaru Infotainment system frozen I've been experiencing an issue where the screen suddenly freezes and emits a loud beeping sound. I've tried restarting and resetting to factory settings multiple times, but the issue persists. The situation is worsening; my infotainment system has been unusable for a couple of days now, which means my backup camera is also not functioning. My friend mentioned that I could report this to the NHTSA, as it directly relates to safety concerns.

We were traveling on a limited access highway at approximately 65 miles an hour. Both the adaptive cruise control and the driver assist were engaged. A car approximately four car lengths ahead of us exited the highway into the breakdown lane. My car slammed on its brakes and reduced speed to less than 40 miles an hour with no warning. Had there been a vehicle behind us we certainly would have been hit. This is not the first time we have had difficulty with the adaptive cruise control braking unpredictably , but it’s the first time it endangered our lives.

Rear windshield burst for no apparent reason in car less than one year old while car was stopped at a stop light. Other traffic was also stopped around the car. There was no obvious cause (rock, etc.), plus the rear windshield appeared to shatter as much outward as it did inward. Fortunately car was stopped because it was very startling and could have affected driving. Also fortunately, there was no one in the back who could have been hurt by the glass. Reported it to Subaru, but they denied any coverage under warranty.

The contact owns a 2023 Subaru Forester. The contact stated that while in a parking lot, the contact depressed the brake pedal and attempted to shift into gear and the vehicle accelerated inadvertently, jumped a curb, and crashed into a tree. The contact was able to put the vehicle in reverse; however, while the contact’s foot was on the brake pedal, the vehicle accelerated backward independently. The contact was treated by a local urgent care for whiplash. No one else was involved in the crash. The Police were dispatched to the scene however, no Police report was filed. The contact had the vehicle towed to an independent mechanic, but the mechanic was unable to assist. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,500.

Windshield developed chip driving down a quiet residential street. Expected windshield to be much durable, but seems to be a very common issue with Subaru windshields, even though this is a 2023 model!

Our car’s Android Auto navigation system is failing. This is not just a navigation failure. When we drive, especially at night, and our navigation system fails, it becomes a security and safety hazard. The problem: 1. After connecting a phone, TCL A30 Android 11, via the USB cable to the car navigation system and entering an address, frequently, the system gets frozen. After a few tries at physically connecting and disconnecting the cable, we were able to get the system going. 2. While driving, the navigation system frequently fails. Occasionally, it points in the wrong direction, freezes, or shows that the navigation position is lagging by miles from our actual position. Disconnecting and reconnecting the USB cable tends to resolve the problem. When we use the Subaru navigation system and, at the same time, concurrently employ a second phone navigation system, that standalone phone navigation system does not experience the failures we are seeing with the Subaru navigation system. 2. Frequently, we get a message about a lost GPS signal. This is an erroneous message. We know that because a second phone, not connected to the car navigation system, does not give GPS error messages at the time the car navigation system announces GPS errors. We did the following tests to verify that the navigation failures we observed were not phone or USB cable issues. We tested the car navigation system with two different phones and observed the same failures with both phones. We tested the syst

The contact owns a 2023 Subaru Forester. The contact stated that the front passenger’s side occupant sensor failed to recognize a petite, smaller individual seated in the front passenger’s seat. The dealer was notified of failure and referred the contact to the manufacturer. The manufacturer was notified, and the contact inquired about the weight requirement for the passenger occupant sensor, and the manufacturer did not answer the question. The vehicle was not repaired or diagnosed. The failure mileage was unknown.