No owner complaints are on file for this vehicle. It has been recalled 6 times.
6 safety recalls
Part 573 reports
Equipment › Appliance › Air Conditioner15V298000
Filed May 20, 2015110 vehiclesStarcraft Bus
Defect. Starcraft Bus (Starcraft) is recalling certain model year 2006-2015 Allstar, Starlite, Starquest, and Senator II transit buses manufactured June 20, 2006, to February 17, 2015 and built on a GM chassis. The affected vehicles are equipped with Trans-Air add-on compressor mount kits, part numbers 4012506-01, 4012506-02, 4013126-01, 4013126-02, 4013235-01, 4013235-02, 4012909, 4013125, 4013222 and 717173 installed by Trans-Air personnel. After installing a compressor, a power distribution terminal strip may not have been properly reconnected.
Risk. If the power distribution terminal strip has a poor connection or a loose connection, the strip may arc or overheat, increasing the risk of a vehicle fire.
Remedy. Starcraft will notify owners, and dealers will inspect the power distribution terminal strip connection, correcting it as necessary, free of charge. The recall began on August 17, 2015. Owners may contact Starcraft customer service at 1-800-348-7440. Starcraft's number for this recall is 15V-213.
Equipment › Electrical14V059000
Filed Feb 18, 201429 vehiclesStarcraft Bus
Defect. Starcraft Bus is recalling certain model year 2009 and 2010 Allstar transit buses manufactured August 20, 2009, through March 30, 2010 and equipped with A & M Systems-brand passenger entrance/exit doors. Voltage spikes may damage the electrical components and electrical circuits of the door actuator, causing the circuit board to develop high resistance.
Risk. High resistance may cause the board to overheat, increasing the risk of a fire.
Remedy. Starcraft Bus will notify owners and dealers will replace the affected circuit boards, free of charge. The recall began on March 17, 2014. Owners may contact Starcraft Bus at 1-800-348-7440.
Electrical System › Alternator/Generator/Regulator14V018000
Filed Jan 27, 20141,954 vehiclesStarcraft Bus
Defect. Starcraft Bus is recalling certain model year 2010-2013 Allstar XL, Ultrastar, Allstar, Starlite, Starquest, Xpress, Prodigy, Quest, and Allstar MVP transit buses built on Ford cutaway chassis equipped with Ford 5.4L or 6.8L engines and Trans/Air-brand air compressors. In the affected vehicles, depending on the routing of the alternator harness, and the orientation of the heater hose spring clamp at the front of the intake manifold, the alternator harness may be pinched between the spring clamp and the air conditioner compressor mounting bracket.
Risk. The charging system may fail which could lead to the vehicle stalling while driving, increasing the risk of a crash. Additionally, the spring clamp could pierce both the positive and negative wires of the alternator harness creating a short circuit which could result in a fire.
Remedy. Starcraft Bus will notify owners, and dealers will inspect the vehicles, correct the clamp installation and repair and reroute the alternator harness, as needed, free of charge. The recall began on February 19, 2014. Customers may contact Starcraft at 1-800-347-7440.
Equipment13V199000
Filed May 14, 2013169 vehiclesStarcraft Bus
Defect. Starcraft Bus is recalling certain model year 2006-2012 Allstar buses manufactured November 2006, through July 2012. The affected buses are equipped with a Ricon manufactured wheelchair lift which may have an optional armored pendant cable. The cable may have been installed such that it doesn't clear the wheelchair lift and without a protective cover, or a misinstalled protective cover.
Risk. If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.
Remedy. Starcraft will notify owners and direct them to contact Ricon. Ricon will provide a supplemental cover kit with instructions, free of charge. The recall began during June 2013. Owners may contact Starcraft at 1-800-348-7440 or Ricon at 1-818-267-3000. Starcraft's recall campaign number is 12E-017.
Equipment Adaptive/Mobility12V293000
Filed Jun 22, 20122,209 vehiclesStarcraft Bus
Defect. STARCRAFT IS RECALLING CERTAIN MODEL YEAR 2006-2010 BUSES EQUIPPED WITH BRAUN CENTURY-2 AND/OR VISTA-2 WHEELCHAIR LIFTS. OVER TIME AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE OUTER BARRIER MAY BECOME BENT OR MISALIGNED.
Risk. A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIRS OCCUPANT COULD FALL AND SUSTAIN INJURY.
Remedy. STARCRAFT WILL NOTIFY OWNERS, AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED BRAUN DEALERS FREE OF CHARGE. OWNERS MAY CONTACT STARCRAFT BUS AT 1-800-347-7440.
Equipment › Appliance › Air Conditioner11V571000
Filed Dec 1, 20111,204 vehiclesStarcraft Bus
Defect. STARCRAFT IS RECALLING CERTAIN MODEL YEAR 2006 AND 2007 TRANSIT BUSES BUILT ON FORD AND FREIGHTLINER CHASSIS AND EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS. DUE TO TIME, TEMPERATURE, AND/OR VIBRATION, THE FUSE MAY LOOSEN IN THE FUSE HOLDER RESULTING IN HIGH RESISTANCE AND ARCING.
Risk. IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND A VEHICLE FIRE MAY OCCUR.
Remedy. STARCRAFT WILL NOTIFY OWNERS AND PROVIDE INFORMATION ON HOW TO OBTAIN THE RETROFIT KIT FROM CARRIER ALONG WITH REPAIR INSTRUCTIONS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN IN NOVEMBER 2011. (SEE CARRIER'S RECALL CAMPAIGN 11E-003.) OWNERS MAY CONTACT CARRIER AT 1-800-348-7440.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 20, 2015. Source: NHTSA Office of Defects Investigation.