No owner complaints are on file for this vehicle. It has been recalled 3 times.
3 safety recalls
Part 573 reports
Equipment › Appliance › Air Conditioner15V298000
Filed May 20, 2015110 vehiclesStarcraft Bus
Defect. Starcraft Bus (Starcraft) is recalling certain model year 2006-2015 Allstar, Starlite, Starquest, and Senator II transit buses manufactured June 20, 2006, to February 17, 2015 and built on a GM chassis. The affected vehicles are equipped with Trans-Air add-on compressor mount kits, part numbers 4012506-01, 4012506-02, 4013126-01, 4013126-02, 4013235-01, 4013235-02, 4012909, 4013125, 4013222 and 717173 installed by Trans-Air personnel. After installing a compressor, a power distribution terminal strip may not have been properly reconnected.
Risk. If the power distribution terminal strip has a poor connection or a loose connection, the strip may arc or overheat, increasing the risk of a vehicle fire.
Remedy. Starcraft will notify owners, and dealers will inspect the power distribution terminal strip connection, correcting it as necessary, free of charge. The recall began on August 17, 2015. Owners may contact Starcraft customer service at 1-800-348-7440. Starcraft's number for this recall is 15V-213.
Electrical System › Alternator/Generator/Regulator14V018000
Filed Jan 27, 20141,954 vehiclesStarcraft Bus
Defect. Starcraft Bus is recalling certain model year 2010-2013 Allstar XL, Ultrastar, Allstar, Starlite, Starquest, Xpress, Prodigy, Quest, and Allstar MVP transit buses built on Ford cutaway chassis equipped with Ford 5.4L or 6.8L engines and Trans/Air-brand air compressors. In the affected vehicles, depending on the routing of the alternator harness, and the orientation of the heater hose spring clamp at the front of the intake manifold, the alternator harness may be pinched between the spring clamp and the air conditioner compressor mounting bracket.
Risk. The charging system may fail which could lead to the vehicle stalling while driving, increasing the risk of a crash. Additionally, the spring clamp could pierce both the positive and negative wires of the alternator harness creating a short circuit which could result in a fire.
Remedy. Starcraft Bus will notify owners, and dealers will inspect the vehicles, correct the clamp installation and repair and reroute the alternator harness, as needed, free of charge. The recall began on February 19, 2014. Customers may contact Starcraft at 1-800-347-7440.
Equipment13V199000
Filed May 14, 2013169 vehiclesStarcraft Bus
Defect. Starcraft Bus is recalling certain model year 2006-2012 Allstar buses manufactured November 2006, through July 2012. The affected buses are equipped with a Ricon manufactured wheelchair lift which may have an optional armored pendant cable. The cable may have been installed such that it doesn't clear the wheelchair lift and without a protective cover, or a misinstalled protective cover.
Risk. If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.
Remedy. Starcraft will notify owners and direct them to contact Ricon. Ricon will provide a supplemental cover kit with instructions, free of charge. The recall began during June 2013. Owners may contact Starcraft at 1-800-348-7440 or Ricon at 1-818-267-3000. Starcraft's recall campaign number is 12E-017.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 20, 2015. Source: NHTSA Office of Defects Investigation.