2009 Starcraft Allstar

Routine

No owner complaints are on file for this vehicle. It has been recalled 7 times.

7 safety recalls

Part 573 reports
Equipment › Appliance › Air Conditioner15V298000
Filed May 20, 2015110 vehiclesStarcraft Bus

Defect. Starcraft Bus (Starcraft) is recalling certain model year 2006-2015 Allstar, Starlite, Starquest, and Senator II transit buses manufactured June 20, 2006, to February 17, 2015 and built on a GM chassis. The affected vehicles are equipped with Trans-Air add-on compressor mount kits, part numbers 4012506-01, 4012506-02, 4013126-01, 4013126-02, 4013235-01, 4013235-02, 4012909, 4013125, 4013222 and 717173 installed by Trans-Air personnel. After installing a compressor, a power distribution terminal strip may not have been properly reconnected.

Risk. If the power distribution terminal strip has a poor connection or a loose connection, the strip may arc or overheat, increasing the risk of a vehicle fire.

Remedy. Starcraft will notify owners, and dealers will inspect the power distribution terminal strip connection, correcting it as necessary, free of charge. The recall began on August 17, 2015. Owners may contact Starcraft customer service at 1-800-348-7440. Starcraft's number for this recall is 15V-213.

Equipment › Electrical14V059000
Filed Feb 18, 201429 vehiclesStarcraft Bus

Defect. Starcraft Bus is recalling certain model year 2009 and 2010 Allstar transit buses manufactured August 20, 2009, through March 30, 2010 and equipped with A & M Systems-brand passenger entrance/exit doors. Voltage spikes may damage the electrical components and electrical circuits of the door actuator, causing the circuit board to develop high resistance.

Risk. High resistance may cause the board to overheat, increasing the risk of a fire.

Remedy. Starcraft Bus will notify owners and dealers will replace the affected circuit boards, free of charge. The recall began on March 17, 2014. Owners may contact Starcraft Bus at 1-800-348-7440.

Equipment13V199000
Filed May 14, 2013169 vehiclesStarcraft Bus

Defect. Starcraft Bus is recalling certain model year 2006-2012 Allstar buses manufactured November 2006, through July 2012. The affected buses are equipped with a Ricon manufactured wheelchair lift which may have an optional armored pendant cable. The cable may have been installed such that it doesn't clear the wheelchair lift and without a protective cover, or a misinstalled protective cover.

Risk. If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.

Remedy. Starcraft will notify owners and direct them to contact Ricon. Ricon will provide a supplemental cover kit with instructions, free of charge. The recall began during June 2013. Owners may contact Starcraft at 1-800-348-7440 or Ricon at 1-818-267-3000. Starcraft's recall campaign number is 12E-017.

Equipment Adaptive/Mobility12V293000
Filed Jun 22, 20122,209 vehiclesStarcraft Bus

Defect. STARCRAFT IS RECALLING CERTAIN MODEL YEAR 2006-2010 BUSES EQUIPPED WITH BRAUN CENTURY-2 AND/OR VISTA-2 WHEELCHAIR LIFTS. OVER TIME AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE OUTER BARRIER MAY BECOME BENT OR MISALIGNED.

Risk. A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIR’S OCCUPANT COULD FALL AND SUSTAIN INJURY.

Remedy. STARCRAFT WILL NOTIFY OWNERS, AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED BRAUN DEALERS FREE OF CHARGE. OWNERS MAY CONTACT STARCRAFT BUS AT 1-800-347-7440.

Equipment › Appliance › Air Conditioner11V571000
Filed Dec 1, 20111,204 vehiclesStarcraft Bus

Defect. STARCRAFT IS RECALLING CERTAIN MODEL YEAR 2006 AND 2007 TRANSIT BUSES BUILT ON FORD AND FREIGHTLINER CHASSIS AND EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS. DUE TO TIME, TEMPERATURE, AND/OR VIBRATION, THE FUSE MAY LOOSEN IN THE FUSE HOLDER RESULTING IN HIGH RESISTANCE AND ARCING.

Risk. IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND A VEHICLE FIRE MAY OCCUR.

Remedy. STARCRAFT WILL NOTIFY OWNERS AND PROVIDE INFORMATION ON HOW TO OBTAIN THE RETROFIT KIT FROM CARRIER ALONG WITH REPAIR INSTRUCTIONS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN IN NOVEMBER 2011. (SEE CARRIER'S RECALL CAMPAIGN 11E-003.) OWNERS MAY CONTACT CARRIER AT 1-800-348-7440.

Equipment Adaptive/Mobility10V278000
Filed Jun 21, 20101,020 vehiclesStarcraft Bus

Defect. STARCRAFT BUS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 ALLSTAR SHUTTLE BUSES MANUFACTURED FROM DECEMBER 1, 2007 THROUGH DECEMBER 18, 2009 AND FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR COULD RUN THE LIFT. IF THE RESTRAINT BELT TONGUE IS NOT FULLY ENGAGED INTO THE RESTRAINT BELT BUCKLE, AND LATCHED, THE LIFT MAY OPERATE WITH AN OCCUPANT ON THE PLATFORM.

Risk. THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.

Remedy. STARCRAFT IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON NOVEMBER 12, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR STARCRFT BUS AT 1-800-348-7440.

Equipment Adaptive/Mobility10V279000
Filed Jun 21, 20101,020 vehiclesStarcraft Bus

Defect. STARCRAFT IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 ALLSTAR SHUTTLE BUSES MANUFACTURED FROM OCTOBER 2007 THROUGH DECEMBER 2009 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.

Risk. WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.

Remedy. STARCRAFT WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON NOVEMBER 12, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR STARCRAFT AT 1-800-348-7440.

Across model years

Worst on record: 2015
YearComplaintsRecallsFiresDeathsAssessment
20151100Routine
20140100Routine
20130200Routine
20120300Routine
20110300Routine
20100600Routine
2009 — this page0700Routine
20081600Routine
20070700Routine
20060500Routine
20051300Routine
20040200Routine
20030200Routine
20020200Routine
20010100Routine

Compare every Allstar year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 20, 2015. Source: NHTSA Office of Defects Investigation.