Owners filed 1 complaints about this vehicle with federal regulators, most often about the suspension › rear. It has been recalled 8 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Suspension › Rear
1
0
1
0
8 safety recalls
Part 573 reports
Suspension › Front › Control Arm16V142000
Filed Mar 8, 20167 vehiclesSetra Of North America
Defect. Setra of North America (Setra) is recalling certain model year 2005-2009 S417 coaches manufactured March 1, 2005, to February 28, 2009, that had service part lower control arm(s) installed. The hot crimping that connects the tube ends to the control arm joint housing shafts may crack, causing the tube to separate from the shaft.
Risk. Should the tube crack and separate from the shaft of the vehicle, loss of vehicle control is possible, increasing the risk of a crash.
Remedy. MCI, the sales agent for these vehicles, notified owners verbally, and dealers will replace the lower control arms, free of charge. The recall began on March 28, 2016. Owners may contact Setra customer service at 1-800-241-2947. Setra's number for this recall is 33.10U10124B.
Visibility › Glass, Side/Rear11V220000
Filed Apr 6, 2011171 vehiclesSetra Of North America
Defect. SETRA IS RECALLING CERTAIN MODEL YEAR 2003-2010 S417 AND MODEL YEAR 2011 S417 TC MOTOR COACHES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS." THE PARTITION GLASS BEHIND THE DRIVER OF EACH AFFECTED BUS DOES NOT HAVE THE NECESSARY DOT MARKINGS AS SPECIFIED AND WAS NOT MARKED CORRECTLY.
Risk. COMPLIANCE TO FMVSS 205 IS REQUIRED FOR ANY AND ALL VEHICLES IN THE UNITED STATES TO ASSURE MINIMUM SAFETY REQUIREMENTS.
Remedy. DEALERS WILL REPLACE THE PARTITION GLASS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED BEGIN DURING MAY 2011. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.
Equipment › Other › Labels09V044000
Filed Feb 4, 2009490 vehiclesSetra Of North America
Defect. SETRA IS RECALLING 490 MY 1984-2001 S215, MY 1994-2002 S217 AND MY 2003-2009 S417 MOTOR COACHES EQUIPPED WITH EMERGENCY EXITS. THESE MOTOR COACHES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE." WHEN A RELEASE MECHANISM IS NOT LOCATED WITHIN AN OCCUPANT SPACE OF AN ADJACENT SEAT, A LABEL MEETING THE REQUIREMENTS OF S5.5.2 THAT INDICATES THE LOCATION OF THE NEAREST RELEASE MECHANISM SHALL BE PLACED WITHIN THE OCCUPANT SPACE. EXAMPLE: "EMERGENCY EXIT INSTRUCTIONS LOCATED NEXT TO SEAT AHEAD" THESE LABELS ARE NOT INSTALLED IN THE MOTOR COACHES MENTIONED IN THE EXAMPLE ABOVE.
Risk. IN THE EVENT OF A CRASH, WITHOUT THE CORRECT INSTRUCTIONS A PASSENGER MAY NOT KNOW HOW TO UNLATCH AND OPEN THE EMERGENCY EXIT INCREASING THE RISK OF INJURY.
Remedy. DEALERS WILL SEND LABELS WITH A SERVICE INSTRUCTIONS EXPLAINING THE LOCATION OF THE LABELS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MARCH 2009. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.
Electrical System › Wiring07V198000
Filed May 8, 2007507 vehiclesSetra Of North America
Defect. ON CERTAIN MOTOR COACHES, THE ELECTRICAL WIRING HARNESS LOCATED BEHIND THE REAR TOILET WAS NOT PROPERLY INSTALLED. AS A RESULT, RUBBING CAN OCCUR ON THE OUTSIDE WIRE INSULATION CAUSING THE INSULATION TO WEAR AWAY AND EVENTUALLY CAUSE SUBSEQUENT ARCING.
Risk. THIS COULD LEAD TO A SHORT CIRCUIT AND POSSIBLY A SUBSEQUENT FIRE.
Remedy. DEALERS WILL CHECK THE WIRING HARNESS ROUTING AND WILL CHANGE THE DAMAGED WIRES. IN ADDITION THE WIRING HARNESS WILL BE RELOCATED IN SUCH A WAY AS TO PREVENT RUBBING. THE RECALL BEGAN ON MAY 18, 2007. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.
Electrical System07V193000
Filed May 4, 2007482 vehiclesSetra Of North America
Defect. ON CERTAIN MOTOR COACHES, THE ELECTRICAL WIRE PREPARATION FOR THE CONTROL OF SOLAR ROOF HATCHES WAS NOT CARRIED OUT PROPERLY. THIS WIRING MAY CONTAIN OPEN ENERGIZED WIRE ENDS LOCATED IN THE HARNESS.
Risk. IF THE OPEN WIRE ENDS COME INTO CONTACT WITH PARTS OF THE FRAME, IT MAY BE POSSIBLE FOR A SHORT CIRCUIT TO OCCUR AND THEN A SUBSEQUENT FIRE.
Remedy. DEALERS WILL SEND OUT TECHNICIANS TO DISCONNECT THE POWER TO THE WIRES AND REROUTE THE WIRES PROPERLY FREE OF CHARGE. THE RECALL BEGAN ON MAY 18, 2007. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.
Engine and Engine Cooling › Engine › Diesel06V233000
Filed Jun 29, 2006335 vehiclesSetra Of North America
Defect. ON CERTAIN MOTOR COACHES EQUIPPED WITH DETROIT DIESEL SERIES C-60 ENGINES, THE ELECTRONIC CONTROL MODULE (ECM) WILL REQUIRE TO BE REPROGRAMMED TO CURRENT MAINFRAME CALIBRATIONS.
Risk. REPROGRAMMING THE ECM WILL PREVENT THE POTENTIAL OF A TURBOCHARGER FAILURE FROM PROGRESSING TO AN ENGINE COMPARTMENT FIRE.
Remedy. DETROIT DIESEL IS CONDUCTING THIS RECALL (PLEASE SEE 06E019000) AND WILL REPROGRAM THE ECM TO CURRENT MAINFRAME CALIBRATIONS FREE OF CHARGE. OWNERS MAY CONTACT DETROIT DIESEL AT 313-592-3708 OR SETRA AT 905-403-7807.
Parking Brake › Indicator Light05V228000
Filed May 17, 2005317 vehiclesSetra Of North America
Defect. CERTAIN (36-58 PASSENGER) MOTOR COACHES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 101, "CONTROLS AND DISPLAYS." THE PARKING BRAKE INDICATOR LAMP ILLUMINATES IN GREEN AND NOT RED, WHEN THE PARKING BRAKE IS ENGAGED.
Risk. ILLUMINATION IN RED IS REQUIRED BY THE APPLICABLE STANDARD.
Remedy. DEALERS WILL INSTALL APPROPRIATE SOFTWARE TO CHANGE THE COLOR OF THE PARKING BRAKE INDICATOR LAMP FROM GREEN TO RED FREE OF CHARGE. THE RECALL BEGAN ON MAY 24, 2005. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.
Parking Brake › Indicator Light05V229000
Filed May 10, 2005317 vehiclesSetra Of North America
Defect. ON CERTAIN 36-58 PASSENGER MOTOR COACHES, THE PARKING BRAKE INDICATOR LIGHT ON THE DASHBOARD MAY ILLUMINATE IN LIMITED CIRCUMSTANCES EVEN THOUGH THE PARKING BRAKE IS NOT ENGAGED.
Risk. THE DRIVER MAY MISINTERPRET THE SIGNAL AND WRONGLY ASSUME THE PARKING BRAKE IS ENGAGED. THE VEHICLE COULD ROLL UNAWARE, WHICH COULD RESULT IN A CRASH WITHOUT WARNING.
Remedy. DEALERS WILL REPLACE THE PARKING BRAKE PRESSURE SWITCH FREE OF CHARGE. THE RECALL ON MAY 24, 2005. OWNERS MAY CONTRACT SETRA AT 1-800-882-8054.
What owners reported
Newest filings
Suspension › RearFire
Filed Jan 4, 2010322,894 milesTX
TL*THE CONTACT OWNS A 2005 SETRA S417 BUS. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS. THE OPPOSING DRIVERS INFORMED THE CONTACT OF A FIRE IN THE REAR PASSENGER WHEEL AREA. IMMEDIATELY, THE DRIVER PULLED TO THE SIDE OF THE ROAD. THE POLICE AND FIRE DEPARTMENT WERE CALLED TO THE SCENE. THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS TOWED TO THE BUSINESS ESTABLISHMENT. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE FAILURE WAS CONTRIBUTED TO A DEFECTIVE WHEEL BEARING. THE CONTROL PANEL BRAIN WAS COMPLETELY DESTROYED. THE PART WAS ORDERED FOR THE SERVICE REPAIR. THE CONTACT HAD CONCERN OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 322,894. UPDATED 2/26/10 *CN THE BEARING FIRE WAS ON THE STEERING RIGHT GEAR TAG TIRE. UPDATED 09/16/10
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 8, 2016. Source: NHTSA Office of Defects Investigation.