Setra of North America: Equipment › Other › Labels
Setra of North America reported this defect to federal regulators on Feb 4, 2009 and put the number of vehicles at risk at 490. The repair is free for as long as the recall stands.
The defect
SETRA IS RECALLING 490 MY 1984-2001 S215, MY 1994-2002 S217 AND MY 2003-2009 S417 MOTOR COACHES EQUIPPED WITH EMERGENCY EXITS. THESE MOTOR COACHES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE." WHEN A RELEASE MECHANISM IS NOT LOCATED WITHIN AN OCCUPANT SPACE OF AN ADJACENT SEAT, A LABEL MEETING THE REQUIREMENTS OF S5.5.2 THAT INDICATES THE LOCATION OF THE NEAREST RELEASE MECHANISM SHALL BE PLACED WITHIN THE OCCUPANT SPACE. EXAMPLE: "EMERGENCY EXIT INSTRUCTIONS LOCATED NEXT TO SEAT AHEAD" THESE LABELS ARE NOT INSTALLED IN THE MOTOR COACHES MENTIONED IN THE EXAMPLE ABOVE.
The risk
IN THE EVENT OF A CRASH, WITHOUT THE CORRECT INSTRUCTIONS A PASSENGER MAY NOT KNOW HOW TO UNLATCH AND OPEN THE EMERGENCY EXIT INCREASING THE RISK OF INJURY.
The remedy
DEALERS WILL SEND LABELS WITH A SERVICE INSTRUCTIONS EXPLAINING THE LOCATION OF THE LABELS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MARCH 2009. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.
28 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2009 Setra S417 | 0 | 9 | 0 | 0 |
| 2008 Setra S417 | 0 | 5 | 0 | 0 |
| 2007 Setra S417 | 0 | 7 | 0 | 0 |
| 2006 Setra S417 | 0 | 10 | 0 | 0 |
| 2005 Setra S417 | 1 | 8 | 1 | 0 |
| 2004 Setra S417 | 1 | 10 | 0 | 0 |
| 2003 Setra S417 | 0 | 11 | 0 | 0 |
| 2002 Setra S217 | 0 | 2 | 0 | 0 |
| 2001 Setra S215 | 0 | 1 | 0 | 0 |
| 2001 Setra S217 | 1 | 2 | 0 | 0 |
| 2000 Setra S215 | 0 | 1 | 0 | 0 |
| 2000 Setra S217 | 0 | 2 | 0 | 0 |
| 1999 Setra S215 | 0 | 1 | 0 | 0 |
| 1999 Setra S217 | 0 | 2 | 0 | 0 |
| 1998 Setra S215 | 0 | 1 | 0 | 0 |
| 1998 Setra S217 | 0 | 2 | 0 | 0 |
| 1997 Setra S215 | 0 | 1 | 0 | 0 |
| 1997 Setra S217 | 0 | 2 | 0 | 0 |
| 1996 Setra S215 | 0 | 1 | 0 | 0 |
| 1996 Setra S217 | 1 | 2 | 0 | 0 |
| 1995 Setra S215 | 0 | 1 | 0 | 0 |
| 1995 Setra S217 | 0 | 2 | 0 | 0 |
| 1994 Setra S215 | 0 | 1 | 0 | 0 |
| 1994 Setra S217 | 0 | 2 | 0 | 0 |
| 1993 Setra S215 | 0 | 1 | 0 | 0 |
| 1992 Setra S215 | 0 | 1 | 0 | 0 |
| 1991 Setra S215 | 0 | 1 | 0 | 0 |
| 1990 Setra S215 | 0 | 1 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 09V044000.
Full record for the 2009 Setra S417 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →