Page 8 of 8 · complaints 351–390 of 390

2009 Saturn Aura complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Power Train
Filed Jan 10, 2014116,500 milesCA

DRIVING AT 60 MPH, THE VEHICLE LOST FORWARD MOMENTUM AND THE TACHOMETER INDICATED 5000+ RPMS. I WAS ABLE TO GET TO THE SHOULDER AND CALL FOR A TOW TRUCK. AFTER EXTENSIVE RESEARCH ON-LINE AND WITH PERSONAL CONTACTS WHICH WORK FOR A GM DEALER, IT IS MOST LIKELY THE 3-5-R WAVE PLATE WHICH HAS RENDERED THE VEHICLE HAZARDOUS TO DRIVE. AFTER TOWING HOME AND LETTING THE VEHICLE SIT IT STARTED FINE BUT IT HAS A NEW WHINING SOUND COMING FROM THE ENGINE. SHIFTING FROM PARK TO REVERSE RESULTS IN MIXED RESULTS. SOME INSTANCES IT WILL ACTUALLY SHIFT INTO REVERSE AND PROPEL THE VEHICLE BACKWARDS. SHIFTING TO DRIVE I HAVE THE SAME MIXED RESULTS, WITH NO FORWARD MOVEMENT NOTED ON MOST OCCASIONS. THE HARROWING EXPERIENCE OF LOSING DRIVE WHILE AT 60 MPH IS ENOUGH OF A SAFETY CONCERN TO WARRANT FURTHER EXPLORATION INTO A RECALL OF THE VEHICLES AFFECTED WITH THE SAME TRANSMISSION (6T70/6T75) WHICH ARE INSTALLED IN VARIOUS MODELS OF GM PRODUCTS SINCE 2007. THE COMMON REPAIR VARIES FROM REPLACEMENT OF THE DEFECTIVE WAVE PLATE TO COMPLETE TRANSMISSION REPLACEMENT. EITHER OPTION IS VERY COSTLY TO THE CONSUMER AND WITH A "KNOWN" DEFECT THAT AFFECTS GM VEHICLES WITH AS LITTLE AS 40,000 MILES ON THEM. *TR

Service Brakes
Filed Jan 6, 201450,300 milesCA

WHEN THE CAR IS BRAKING, THE BRAKE LIGHTS DO NOT COME ON. OTHER TIMES, THE BRAKE LIGHTS ARE CONSISTENTLY ON WITHOUT PRESSING THE BRAKE. I WAS JUST ALERTED TO THIS BY ANOTHER DRIVER AND AM UNSURE HOW LONG THIS ISSUE HAS BEEN PRESENT. I TESTED THIS TWICE AND THE BRAKE LIGHTS ARE NOT PROPERLY WORKING. *TR

Electrical System
Filed Nov 2, 201350,000 milesMI

THIS HAS BEEN AN ONGOING ISSUE FOR THIS VEHICLE, ORIGINALLY STARTED OVER A YEAR AGO BUT HAPPENED VERY RARELY, NOW IT IS HAPPENING NEARLY EVERY TIME THE VEHICLE IS DRIVEN. OCCASIONALLY THE BRAKE LIGHTS WILL TURN ON AND STAY ON. THIS DISABLES THE CRUISE CONTROL. WHILE THE LIGHTS STAY ON IF THE BRAKE PEDAL IS DEPRESSED THE BRAKE LIGHTS FLASH OFF AND TURN BACK ON, REMAINING ON. THE ELECTRONIC STABILITY CONTROL LIGHT FLASHES OR REMAINS ILLUMINATED WHILE THE PROBLEM PERSISTS. RANDOMLY THE ISSUE WILL RESOLVE ITSELF WHILE DRIVING. TURNING OFF THE VEHICLE AND TURNING BACK ON DOES NOT ALWAYS FIX THE BRAKE LIGHT ISSUE. *TR

Service Brakes
Filed Oct 30, 2013122,000 milesOH

MY BRAKES LIGHTS ARE ILLUMINATED, WHILE I'M DRIVING AND NOT PRESSING THE BRAKE PEDAL. THE BRAKE LIGHTS GO OFF WHEN I PRESS THE BRAKE PEDAL. THE "SERVICE ESC / SERVICE TRACTION" IS MORE-OFTEN-THAN-NOT ILLUMINATED ON THE INSTRUMENT PANEL. WHEN "SERVICE ESC / SERVICE TRACTION" IS LIT, THE CRUISE CONTROL WILL NOT WORK. *TR

Engine
Filed Oct 23, 201361,000 milesIN

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE RESTARTED INDEPENDENTLY AND SIMULTANEOUSLY WITH THE INTERMITTENT RELEASE OF ALL FOUR AUTOMATED DOOR LOCKS. THE CONTACT CONTINUED TO DRIVE WITH CAUTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THERE WAS NOT A RECALL RELATED TO THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

Service Brakes
Filed Oct 22, 201339,000 milesMI

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE BRAKE LIGHTS FAILED TO OPERATE NORMALLY AS THE ESC TRACTION WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT AN UNKNOWN PART HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 39,000.

Electronic Stability Control (esc)
Filed Oct 4, 201381,000 milesIL

I OWN A 2009 SATURN AURA XR. MY BRAKE LIGHTS STAY ENGAGED WHILE IN MOTION BUT DISENGAGE WHEN I STOP. TAPPING THE BRAKES WILL TURN THE BRAKE LIGHT OFF BRIEFLY WHILE IN MOTION BUT IT WILL COME BACK ON WITHIN SECONDS. REAR DRIVERS CANNOT DETERMINE WHEN I'M STOPPING USING THE BRAKE LIGHT AS AN INDICATOR. MY CRUISE CONTROL NO LONGER WORKS WHICH I'M TOLD IS ALSO TIED TO THE BRAKE LIGHTS. THE ESC WARNING LIGHT COMES ON FREQUENTLY AND WILL DISENGAGE. THE ONLY REMEDY I'VE FOUND FOR THIS HAS BEEN TURNING THE CAR OFF ON. I'VE SOMETIMES HAD TO DO THIS 5 TIMES WITHIN A 20 MINUTE DRIVE. THE CHECK ENGINE LIGHT IN THE RECENT PAST WOULD GO OFF AND ON UNWARRANTED BUT AS OF LATE JUST STAYS ON. *TR

Engine
Filed Sep 3, 201375,688 milesKY

THE SERVICE TRACTION LIGHT CAME ON AND THE CAR BEGAN TO SHUDDER/LURCH, THE ENGINE LIGHT CAME ON BUT BOTH WENT OFF WHEN CAR TURNED OFF AND RESTARTED, TAKEN TO DEALER WHO SAID MIGHT BE FUEL INJECTION BUT DIDN'T REPAIR BECAUSE COULDN'T GET A READ ON COMPUTER. DEALER SAID TO CONTINUE TO DRIVE UNTIL LIGHTS STAYED ON BECAUSE THEY COULDN'T DIAGNOSE PROBLEM; TWO MONTHS LATER CAR IN SHOP FOR ALMOST 3 WEEKS - CRACKED HEADS PER DEALER AND TIMING BELT. 2 WEEKS LATER SERVICE TRACTION LIGHT BACK ON AND CAR IS SHUDDERING AND LURCHING BOTH WHILE DRIVING AND IDLING. *JB

Power Train
Filed Aug 29, 201360,000 milesGA

HAD TRANSMISSION FLUSHED AT 50,000 MILES. SHORTLY AFTER ABOUT 60,000 MILES I STARTED TO FEEL A DIFFERENCE IN THE WAY IT SHIFTED, WHEN I GOT 50 MPH THE POWER TRAIN SEEMED TO SHAKE. NOW IT'S WORSE THAN BEFORE, ANY THING OVER 50 AND IT SHAKES. THIS HAPPENS IN FINAL GEARS ( 5TH & 6TH ) SEEMS TO BOUNCE BACK AND FORTH & NOT LOCKING INTO EITHER ONE. THIS ONLY HAPPENS WHEN YOU ARE CRUISING, NEVER ON ACCELERATION OR DECELERATION AND IT'S INTERMITTENT, COMES AND GOES,

Service Brakes
Filed Aug 16, 201334,000 milesOH

DRIVING HOME FROM WORK BOSS BEHIND ME IN HIS CAR FLAGS ME OVER TOLD ME MY BRAKE LIGHT STAYED ON EXCEPT WHEN I BRAKE THEY JUST BLINKED THEN I DO NOT KNOW HOW LONG THIS HAS BEEN HAPPENING. *TR

Service Brakes
Filed Aug 15, 201347,000 milesKY

MY SON WAS PULLED OVER BY THE LOCAL POLICE FOR FAULTY BRAKE LIGHTS. HIS BRAKE LIGHTS WORK SOMETIMES, STAY ON AFTER HE HAS RELEASED THE BRAKE PEDAL OR DON'T COME ON AT ALL. I READ OF SIMILAR PROBLEMS WITH THIS SAME MAKE AND MODEL OF VEHICLE AND WANTED TO REPORT THIS ISSUE. *TR

Service Brakes
Filed Aug 14, 2013150,000 milesMS

AS I AM DRIVING THE CHECK ENGINE LIGHT COME ON AND OFF ALONG WITH THE ECS LIGHT. ALSO WHILE I'M DRIVING THE BRAKE LIGHTS ARE ON AND I HAVE TO EITHER TAP THE BRAKE OR DRIVE WHILE LIGHTLY PRESSING THE BRAKE TO HAVE THE LIGHT TO GO OFF. I HAVE HAD THE BRAKE LIGHT SWITCH REPLACED TWICE AND IT STILL DOES NOT SEEM TO WORK. *TR

Electrical System
Filed Aug 9, 201330,549 milesNE

THE BRAKE LIGHTS ARE ON ALL THE TIME UNLESS I RIDE MY BRAKE PEDAL. THEY WONT COME BACK ON WHEN I PRESS THE BRAKE PEDAL TILL I ALMOST LOCK UP THE BRAKES. LOTS OF ELECTRICAL GREMLINS IN THIS POS CAR. *TR

Electrical System
Filed Jul 29, 201386,500 milesMI

CRUISE CONTROL DROPPED OFF UNEXPECTEDLY AND THE BRAKE LIGHTS REMAINED ON THROUGHOUT THE REST OF THE DRIVE. THE BRAKE LIGHTS STAY ON WHEN PASSED 4TH GEAR AND THE SATURN SHIFTS UNNATURALLY BETWEEN 4TH AND 6TH GEARS BETWEEN 50 AND 70MPH. *TR

Power Train
Filed Jul 23, 2013121,000 milesGA

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED WHILE SITTING AT A TRAFFIC LIGHT, SHE ATTEMPTED TO ACCELERATE BUT THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THE 3/5 WAY PLATE IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000. THE VIN WAS UNAVAILABLE.

Power Train
Filed Jul 2, 201362,000 milesNC

THE CAR HAS SEEMED TO MISS SHIFTS WITH THE ENGINES REVVING, A DELAY, AND THEN A HARD UPSHIFT FOR SEVERAL YEARS ON AN INTERMITTENT BASIS. THE DEALER IT WAS PURCHASED FROM COULDN'T FIND ANYTHING WRONG WITH IT. ON JUNE 25 AND 26, IT ACTED UP MORE THEN USUAL AND THE TRANSMISSION FINALLY FAILED TO PROVIDE ANY FORWARD MOMENTUM AFTER ABOUT 20 FEET AND 5 MPH EVEN THOUGH THE TACHOMETER SHOWED 5000RPM WHILE PULLING OUT INTO 55 MPH TRAFFIC ON A 2 LANE COUNTRY ROAD ABOUT NOON ON THE 26TH. THIS WAS VERY UPSETTING AND IS CERTAINLY A SAFETY ISSUE. I WAS ABLE TO GET IT TO GO BY USING THE MANUAL SHIFT FEATURE FOR A BIT AND THEN IT SETTLED DOWN AGAIN. I TOOK IT TO MY LOCAL MECHANIC THAT VERY DAY AND WAS ADVISED I WOULD NEED TO GO TO THE GM DEALER AS IT WAS A PROBLEM WITH THE COMPUTER PROGRAMMING IN THE TRANSMISSION. WHEN I CONTACTED THE DEALER THEY SAID THEY WERE UNAWARE OF ANY ISSUES LIKE THIS. I FOUND THAT HARD TO BELIEVE AS SIMILAR ISSUES HAVE OCCURRED IN COWORKERS GM CARS AND ARE ALSO REPORTED ON THE INTERNET IN SATURN AND GM FORUMS. THEY KEPT THE CAR FOR 2 DAYS, INITIALLY SAYING THERE WAS NO PROBLEM, AND THEN SAID THERE MIGHT BE AN UPDATE AFTER ALL TO THE TRANSMISSION SOFTWARE AND INSTALLED IT. I DO NOT FEEL COMFORTABLE WITH THIS AND AGAIN FIND MYSELF SOMEWHAT INCREDULOUS THAT GM WOULD BE UNAWARE OF A PROBLEM THAT MY SMALL TOWN MECHANIC WAS. *TR

Exterior Lighting
Filed Jun 21, 201368,000 milesWI

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE BRAKE LIGHTS ILLUMINATED WITHOUT THE CONTACT DEPRESSING THE BRAKE PEDAL. THE CONTACT HAD TO SLIGHTLY TOUCH THE PEDAL TO TURN OFF THE BRAKE LIGHTS. THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO REPLACED THE FRONT BRAKES BUT REFUSED TO INSPECT THE BRAKE LIGHTS. THE FAILURE WAS NOT CORRECTED. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 68,000. THE CURRENT MILEAGE WAS 69,800.

Steering
Filed Jun 20, 201373,000 milesFL

STEERING SOMETIMES PULLS LEFT OR RIGHT, LIKE YOUR ARE IN A RUT. IT CAN NOT BE CORRECTED BACK TO CENTER IT IN YOUR LANE. IT JUMPS TO THE OPPOSITE PULL. IT CAN DO THIS @ ANY SPEED INCLUDING ON THE INTERSTATE. THIS CAUSES YOU TO DRIFT BACK AND FORTH IN YOUR LANE FIGHTING TO CENTER THE CAR UNTIL THE STEERING RETURNS TO NORMAL. SOMETIMES IT LASTS ONLY A MINUTE, AND GOES AWAY, OTHER TIMES IT LASTS SEVERAL MINUTES AND JUST WHEN YOU THINK IT'S BACK TO NORMAL IT STARTS PULLING AGAIN. WHEN IT'S BEEN PULLING A LOT, THE STEERING WHEEL WILL ALSO SHAKE WHILE SITTING STILL SOMETIMES. THE DEALER CHECKED IT OUT AND FOUND NOTHING, BUT IT WENT AWAY FOR ABOUT 3 MONTHS. NOW IT'S BACK AGAIN, AND I WILL BE RETURNING TO THE DEALER. *TR

Service Brakes
Filed May 15, 201325,285 milesNC

TRACTION CONTROL AND CHECK ENGINE LIGHT COME ON INTERMITTENTLY AT OR ABOUT THE SAME TIME THE ENGINE OR TRANSMISSION SEEMS TO MALFUNCTION. *TR

Power Train
Filed May 7, 201351,000 milesMI

THE CAR WOULD NOT GO INTO PARK AS A RESULT THE CAR WOULD ROLL FORWARD OR BACKWARD WITH THE ENGINE OFF. IT WAS ALSO DIFFICULT TO RESTART AS IT WOULD NOT ENGAGE IN PARK. TOOK IT TO A GM DEALER, WHO SAID IT WAS NOT A RECALL AS THE AURA HAS A SIX SPEED TRANSMISSION AND ONLY AURAS WITH A 4 SPEED TRANSMISSION WERE COVERED WHEN THE SHIFT LINK BREAKS. *TR

Vehicle Speed Control
Filed Apr 12, 201398,000 milesMI

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE CRUISE CONTROL WAS ACTIVATED AND UNEXPECTEDLY DISENGAGED ON ITS OWN. THE FAILURE WAS A FREQUENT OCCURRENCE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND AN UNKNOWN PART WAS REPLACED ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

Power Train
Filed Mar 20, 201385,000 milesNC

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE TRANSMISSION FAILED AND WOULD NOT SWITCH TO THE NEXT GEAR. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000.

Vehicle Speed Control
Filed Mar 14, 201325,000 milesIN

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE CRUISE CONTROL DISENGAGED INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 29,000. THE VIN WAS NOT AVAILABLE. *TR

Steering
Filed Mar 1, 2013100,000 milesMI

THE STEERING WHEEL BEGINS TO MOVE SLIGHTLY BACK AND FORTH ON ITS OWN. WITHIN A FEW SECONDS THE DIC DISPLAYS "POWER STEERING" AND THE POWER STEERING ASSIST IS GONE. IT HAS CAUSED ME TO CRASH NUMEROUS TIMES WHEN THE POWER STEERING FAILS WHEN MAKING A TURN. *TR

Service Brakes
Filed Mar 1, 201395,000 milesMI

WHEN DRIVING THE VEHICLE, THE BRAKE LIGHTS WOULD COME ON RANDOMLY AND WOULD TURN OFF WHEN THE BRAKE PEDAL IS PRESSED. THEY WOULD OPERATE IN THE OPPOSITE WAY THAT THEY SHOULD. THIS IS EXTREMELY DANGEROUS BECAUSE VEHICLES BEHIND YOU DON'T KNOW WHEN YOU ARE BRAKING. THIS HAS BEEN HAPPENING INTERMITTENTLY FOR MONTHS NOW. *TR

Power Train › Automatic Transmission
Filed Feb 20, 201392,870 milesTX

2009 SATURN AURA. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION SHIFT CABLE RECALL NOTICE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED ON DECEMBER 3, 2012, HE ATTEMPTED TO PARK THE VEHICLE. WHEN HE SHIFTED THE GEAR INTO PARK, THE VEHICLE STARTED ROLLING BACKWARDS. HE QUICKLY APPLIED THE BRAKE. HE TRIED TO START THE VEHICLE AGAIN, BUT IT WOULDN'T START, EVEN THOUGH THE SHIFT LEVER WAS SET TO PARK. HE LET HIS FOOT OFF THE BRAKE AGAIN, AND IT STILL ROLLED BACKWARDS, SO, HE QUICKLY APPLIED THE EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO A DEALERSHIP. THE DEALER INFORMED THE CONSUMER, THE PROBLEM WAS THAT THE TRANSMISSION SHIFT CABLE WAS BROKEN AND NEEDED TO BE REPLACED, AT A COST OF $ 554.90. THE CONSUMER THEN DISCOVERED GM ISSUED A RECALL FOR THE SAME ISSUE FOR HIS MAKE, MODEL AND YEAR. WHEN THE CONSUMER CONTACTED GM, HE WAS INFORMED HIS VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN RECALL # 12V46000 AND HE WAS NOT ELIGIBLE FOR REIMBURSEMENT. THE CONSUMER STATED HIS VEHICLE SHOULD BE INCLUDED IN THE RECALL, AS HIS VEHICLE WAS MANUFACTURED WITHIN THE DATES LISTED. *JB

Vehicle Speed Control
Filed Feb 13, 201397,000 milesMI

BRAKE LIGHTS WORK OPPOSITE OF EXPECTED. THAT IS: THEY ARE ON WHEN ACCELERATING AND GO OFF WHEN BRAKING!! THIS IS VERY DANGEROUS. I HAVE HAD IT TO GM DEALERSHIP 3 TIMES AND THEY SAY IT DROVE FINE, AND CHARGED ME A DIAGNOSTIC FEE. GRANTED TRACTION CONTROL LIGHT ONLY GOES ON SPORADICALLY TO CAUSE THIS MESS WHICH ALSO CAUSES CRUISE CONTROL TO NOT WORK. JUST BECAUSE SATURN IS NO LONGER A CAR MAKER, THERE SEEMS TO BE A COVER-UP BY GM TO IGNORE THIS PROBLEM. YET THE EMPLOYEES GET $6,000. BONUS CHECKS. TO ONLY HAVE 212 OF THESE COMPLAINTS IS THE TIP OF THE ICEBERG. THE WEB BLOGS ARE LOADED WITH THESE COMPLAINTS AND NO QUICK FIX OF CONDUCTOR JELL TO HELP CORROSION WILL FIX THE CHIP THAT HAS GONE DANGEROUSLY WRONG. THIS IS AN ACCIDENT WAITING TO HAPPEN IN DETROIT RUSH HOUR COMMUTES EACH DAY WHEN BRAKE LIGHTS ARE REVERSED! PLEASE HELP ME. I THINK IT IS UNETHICAL TO SELL THE "AS IS" TO SOMEONE UNINFORMED, SO YET I KEEP DRIVING IT EACH DAY. NOTE THAT VERY OFTEN I GET YELLED AT IN CAR WASHES TO GET OFF MY BRAKE DUE TO THIS REVERSAL ERROR IN BRAKE LIGHTING. THEY WILL VERIFY MY PROBLEM EVEN THOUGH GM WILL NOT. *TR

Vehicle Speed Control
Filed Aug 16, 201249,628 milesMI

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED WHILE DRIVING 35 MPH, THE CRUISE CONTROL DISENGAGED INDEPENDENTLY AND THE BRAKE LIGHT CAME ON. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 49,628.

Electronic Stability Control (esc)
Filed Jun 29, 201252,000 milesIA

STOPPED AT A DRIVE-THRU WINDOW. WAS IN GEAR AND UNDER BRAKING. TWO LIGHTS CAME ON AT DASH: SERVICE ESC AND SERVICE TRACTION. LIGHTS RESET WHEN VEHICLE IS SHUT OFF AND RESTARTED. LIGHTS HAPPEN AT RANDOM TIMES DURING OPERATION. WHEN SERVICE LIGHTS OCCUR, BRAKE LIGHTS REACT OPPOSITE OF NORMAL OPERATION. *TR

Steering
Filed Mar 13, 201280,000 milesSC

TL* THE CONTACT OWNS A 2009 SATURN AURA. WHENEVER THE CONTACT STARTED THE VEHICLE, THE STEERING WHEEL WOULD BEGIN TO VIBRATE FOLLOWED BY THE POWER STEERING WARNING LIGHT ILLUMINATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 80,000.

Power Train
Filed Feb 29, 201283,109 milesIL

I WAS DRIVING THIS MORNING WITH NO PROBLEMS THEN SUDDENLY I WAS DRIVING UP A SLIGHT HILL AND I COULD TELL MY GEARS WERE CHANGING AT A ABNORMAL RATE THEN WHEN I CAME TO A COMPLETE STOP AT THE STOP LIGHT IT SEEM FINE THEN WHEN I STARTED GOING AGAIN IT TOOK ABOUT 5 SECS FOR THE CAR TO MOVE THEN IT HAD A BUMP FEELING WHEN CHANGING FROM 1ST GEAR TO SECOND GEAR THEN I CAME TO A COMPLETE STOP IN A PARKING LOT I TURNED OFF MY CAR THEN TURNED ON MY CAR AND THEN MY GEAR SHIFT WAS ABLE TO MOVE BUT MY CAR WAS STILL IN PARK WHEN I HAD IT IN REVERSE AND NEUTRAL. *TR

Power Train › Automatic Transmission
Filed Jun 9, 201142,800 milesNJ

TL*THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THE VEHICLE STOPPED WHEN HE SHIFTED IT INTO PARK. UPON RELEASING HIS FOOT FROM THE BRAKE PEDAL, THE VEHICLE CONTINUED TO ROLL FORWARD. IN ORDER TO STOP THE VEHICLE, THE CONTACT APPLIED THE EMERGENCY BRAKE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE SHIFTER CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED SINCE THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V073000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE FAILURE AND CURRENT MILEAGES WERE 42,800.

Power Train › Automatic Transmission
Filed Jun 6, 201120,000 milesCT

WHEN ACCELERATING, THE 6 SPEED AUTOMATIC TRANSMISSION DOES NOT ENGAGE AND HAVE ALMOST BEEN HIT TWICE FROM BEHIND WHEN MERGING ONTO HIGHWAY. *TR

Electrical System
Filed Jan 26, 201145,563 milesTN

(1.) I PURCHASED 2009 SATURN AURA XR ON 5/22/10 WITH 17,458 MILES AT CHEVROLET DEALERSHIP. (2.) ON 1/20/11 TOOK VEHICLE TO DEALERSHIP FOR AN ISSUE OF INTERMITTENT WIPER FAILURE DURING OPERATION; THE MILEAGE ON VEHICLE WAS DOCUMENTED AT 46,563 MILES. (3.) DEALERSHIP PERFORMED DIAGNOSTIC AND FOUND A BODY CONTROL MODULE (BCM) INTERNAL FAILURE. DEALERSHIP QUOTED REPAIR COSTS OF $514.10 FOR PARTS AND LABOR. DEALERSHIP INFORMED ME THAT WAS NOT COVERED UNDER THE 100K MILE POWERTRAIN WARRANTY. DEALERSHIP DID STATE THAT THE 36K MILE OR 36 MONTH BUMPER TO BUMPER WARRANTY WOULD HAVE COVERED THE REPAIR BUT THAT THE VEHICLE'S 36K MILE OR 36 MONTH WARRANTY HAS EXPIRED DUE TO THE MILEAGE ON THE VEHICLE. I ELECTED NOT TO HAVE THE VEHICLE REPAIRED DUE TO THE NATURE OF THE REPAIR AT ITS CURRENT MILEAGE. I DID PAY FOR THE DIAGNOSTIC FEE OF $117.82 ON 1/20/11. (4.) I THEN CONTACTED GM CUSTOMER SERVICE REGARDING THIS ISSUE. IT IS TO MY BELIEF THAT THIS IS A MANUFACTURER?S DEFECT BUT THE MANUFACTURER DOES NOT WANT TO COVER THE COST OF THE DEFECT; IN ADDITION TO, THE SAFETY HAZARDS IT IMPOSES WHILE DRIVING. GM CUSTOMER SERVICE OFFERED ME A 10% DISCOUNT TOWARD THE TOTAL COST OF THE REPAIR OF $514.10 BUT NO OTHER INCENTIVES WERE OFFERED BY GM CUSTOMER SERVICE. (5.) I WOULD LIKE AN INVESTIGATION INTO MATTER. INTERMITTENT WIPER FAILURE IS A SAFETY HAZARD THAT COULD CAUSE SEVERE INJURY OR EVEN DEATH WHILE DRIVING DURING INCLEMENT WEATHER. I'M CONFIDENT THAT THIS PARTICULAR BCM IS USED ON OTHER GM MODELS

Visibility
Filed Nov 17, 201043,000 milesTN

WHILE DRIVING IN RUSH HOUR TRAFFIC IN THE POURING RAIN ON THE MORNING OF NOVEMBER 16, 2010, THE DRIVERS SIDE WINDOW WIPER SUDDENLY, WITHOUT WARNING, QUIT WORKING. AS A RESULT, I LOST TOTAL VISIBILITY RESULTING IN AN EXTREMELY DANGEROUS SITUATION TO MYSELF AND THE DRIVERS IN FRONT OF ME. FORTUNATELY I WAS ABLE TO KEEP MY WITS ABOUT ME, TURNED ON MY HAZARD LIGHTS AND SLOWLY MADE MY WAY TO THE SHOULDER EMERGENCY LANE WITHOUT INCIDENT. IT APPEARS THAT THERE IS A PROBLEM WITH THE WIPER ARM WHERE IT BOLTS TO THE WIPER MOTOR SHAFT. THE GROVES IN THE WIPER ARM HOLE WHERE THE SHAFT FROM THE WIPER MOTOR MOUNTS WERE COMPLETELY STRIPPED OUT. BUICK ENCLAVE, GMC ACADIA AND SATURN OUTLOOK HAVE ALL HAD THE SAME PROBLEM AND A RECALL WAS ISSUED - IN THE SALT BELT STATES.

Steering
Filed May 27, 201011,000 milesCT

TL* THE CONTACT OWNS A 2009 SATURN AURA XR. WHEN DRIVING AT APPROXIMATE SPEEDS OF AT LEAST 50 MPH, THE VEHICLE WOULD PULL EITHER LEFT OR RIGHT WITHOUT WARRANT. WHEN DEPRESSING THE ACCELERATOR PEDAL AND TRAVELING OVER A BUMP IN THE ROAD OR UNEVEN ROAD CONDITIONS, THE VEHICLE WOULD PULL TO EITHER SIDE OR VEER OFF. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 11,000.

Steering › Column
Filed Jan 15, 20108,200 milesMO

TL*THE CONTACT OWNS A 2009 SATURN AURA. WHENEVER THE CONTACT WOULD TRAVEL OVER A ROUGH TERRAIN SHE COULD NOTICED A BUMPING SOUND UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO A CHEVROLET DEALER WHO REPLACED THE STEERING COLUMN. THE CURRENT AND FAILURE MILEAGES WERE 8200. UPDATED 02/23/10. *LJ UPDATED 08/12/10*JB

Latches/Locks/Linkages1 injured
Filed Dec 15, 200913,200 milesSC

MY WIFE HAD HER COAT CAUGHT IN THE DOOR AFTER SHE EXITED AND THE CAR BEGAN TO MOVE AWAY. WHEN THE CAR IS IN DRIVE, THE DOOR CANNOT BE OPENED FROM THE OUTSIDE. SHE LOST HER BALANCE AND FELL, LOSING HER BALANCE, BROKE HER WRIST. SHE COULD NOT OPEN THE DOOR BECAUSE IT WAS LOCKED AUTOMATICALLY.. THE CAR IS A 2009 SATURN AURA. THE MANUAL SAYS THAT AUTOMATIC LOCKING OF DOORS IS PROGRAMMED AND CAN'T BE CHANGED. THIS IS NOT SAFE!! SHE COULD HAVE BEEN THROWN UNDER THE CAR. *TR

Unknown or Other
Filed Jun 15, 20093,027 milesTX

TL*THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE GEAR SHIFTER IS COVERED IN CHROME. THE SUN REFLECTS ON IT AND BLINDS THE DRIVER. THE DEALER STATED THAT THEY WILL NOT DO ANYTHING TO CORRECT THIS ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 3,027.

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed Mar 30, 20091,000 milesNJ

TL*THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE SHIFTER DOES NOT HAVE AN INDICATOR DIAL OR LIGHT TO INDICATE WHAT GEAR IS BEING USED. HE STATED THAT HE IS ALWAYS OFF BY ONE GEAR WHENEVER HE STARTS HIS VEHICLE. THE ISSUE HAS BEEN ONGOING SINCE THE VEHICLE WAS PURCHASED IN JANUARY OF 2009. THE MANUFACTURER STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER AND THERE WAS NO FAILURE. THE FAILURE MILEAGE WAS 1,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Saturn Aura → · Every Aura year → · How the figures are calculated →