Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
TRAVELING DOWN THE ROAD AT HIGHWAY SPEED THE POWER STEERING WENT OUT AND WE RECEIVED A 'SERVICE POWER STEERING' MESSAGE. IT WAS DISCOVERED THAT THE TORQUE SENSOR IN THE STEERING COLUMN NEEDED TO BE REPLACED. THIS WAS A RECALL ON SEVERAL 2009 SATURN AURAS OUTSIDE OF MY VIN NUMBER?!? WHY WASN'T MY VIN INCLUDED!?!?! *TR
I WAS MAKING A RIGHT TURN AND THE POWER STEERING FAILED AND A WARNING MESSAGE APPEARED ON THE DASH MESSAGE. I CONTACTED GM SINCE THIS MODEL IS KNOWN TO HAVE THIS PROBLEM, AND THEY SAID MY VIN IS NOT ONE THAT SHOULD HAVE THE ISSUE AND THERE ARE NO REPAIRS AVAILABLE FOR IT. I CANNOT AFFORD TO REPLACE EVERYTHING ON MY OWN AND I AM SCARED OF THE CAR NOW. PLEASE HELP! *TR
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN, WHICH PREVENTED THE VEHICLE FROM COMPLETING THE LEFT TURN. THE CONTACT MENTIONED THAT THE SLIPPERY WARNING LIGHT ILLUMINATED AS THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E044000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO MAKE A LEFT TURN, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE VIN WAS NOT AFFECTED BY NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 131,000.
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING AT 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE POWER STEERING, SERVICE ESC AND ESC OFF WARNINGS WERE DISPLAYED ON THE MESSAGE BOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING 25 MPH AND ATTEMPTING TO MAKE A LEFT OR RIGHT TURN, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING AT APPROXIMATELY 10 MPH AND MAKING A RIGHT TURN, THE POWER STEERING SEIZED AND THE POWER STEERING LIGHT ILLUMINATED. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.
TOTAL LOSS OF POWER STEERING WITHOUT WARNING... RECALL ON2007TO JUNE OF2008 MODELS CAMPAIGN # 14V153000 THIS CAR WAS BUILT AFTER THIS DATE.. BUT HAS SAME ISSUE. *TR
THE POWER STEERING STOPPED WORKING AND THE CAR WENT TO MANUAL STEERING. WORKED WITH GM CUSTOMER SERVICE FOR DIRECTION ON WHAT TO DO. VEHICLE AT DEALER FOR DIAGNOSIS AND REPAIR ON 3/09/15. PROBLEM IDENTIFIED AS TORQUE SENSOR FAILURE. GM WILL NOT PROVIDE ANY SUPPORT FOR THE DEALER OR MYSELF TO REPAIR THE CAR. REASON: VIN IS NOT IN RECALL RANGE. THE PROBLEM I HAVE IS THE SAME AS EARLY MODELS. IT APPEARS THAT THE MANUFACTURER NEEDS TO LOOK AT EXTENDING THE RECALL OR AT THE LEAST GET SOME GOOD PARTS INTO THEIR CARS. I ALSO WANT TO BE SURE THIS VIN IS DOCUMENTED AS AN ACTUAL FAILURE. *TR
MY CAR HAS BEEN CLICKING OFF THE ELECTRICAL POWER STEERING RANDOMLY SINCE ABOUT LAST DECEMBER OR EARLIER AND WHEN THE STEERING TURNS OFF THEN MY ELECTRIC STABILITY CONTROL TURNS OFF AND THE ABS BRAKES TURN OFF ALL AT THE SAME TIME I AM AWARE THERE IS A RECALL FOR MANY OF THE SATURN AURAS OUT THERE BUT MY VIN DOESN'T SHOW A RECALL FOR THIS PARTICULAR CAR. IF THERE IS ANY INFORMATION ABOUT THIS FOR MY CAR IN PARTICULAR IT WOULD BE OF GREAT HELP. *TR
I WAS DRIVING ALONG THE ROAD AND THEN THE STEERING STARTED TO GET REAL TIGHT AND THEN I RECEIVED THE MESSAGE ON THE DASH THAT THERE WAS A PROBLEM WITH THE POWER STEERING AND THE ESC NEEDED SERVICE. I TOOK THE CAR TO A GM DEALERSHIP AND WAS TOLD THAT IT WOULD COST $1700.00 TO FIX THE PROBLEM. I HAVE LOOKED AT ALL OF THE OTHER RECALLS AND SEE THAT THERE WAS A RECALL FOR THE SAME PROBLEM AND TRIED TO SEE IF SATURN/GM WOULD FIX THE ISSUE UNDER THE RECALLS AND WAS NOTIFIED THAT SINCE I WAS OUT OF WARRANTY THEY COULD NOT DO ANYTHING BUT CONTACT THE DEALER THAT I TALKED TO AND SEE IF THEY COULD HELP ME WITH THE COST OF THE REPAIRS. IT HAS NOW BEEN ABOUT A WEEK AFTER I WAS TOLD I SHOULD HEAR SOMETHING BACK AND STILL HAVE NOT HEARD ANYTHING. I AM STILL DRIVING AROUND WITHOUT ANY POWER STEERING DUE TO NOT BEING ABLE TO PAY THE REPAIR COST. IF THERE IS THIS APROX. 65 PEOPLE THAT HAVE REPORTED THIS PROBLEM ON THIS SITE THEN THERE IS MOST LIKELY MORE THAT ARE HAVING THE SAME ISSUE THAT HAVE NOT REPORTED AND SATURN/GM SHOULD DO SOMETHING ABOUT FIXING THE PROBLEM. *TR
I WAS DRIVING FRIDAY MORNING ON MY WAY TO WORK ON I75 FREEWAY. AS I WAS DRIVING MY DASHBOARD LIGHT CAME ON "POWER STEERING" & "SERVICE ESC" MY STEERING WHEEL WAS SO HARD TO TURN AS I HAD TO GO AROUND THE HIGHWAY CURVES. I SLOWLY MERGED OVER TO THE SLOW LANE. WHEN I GOT TO WORK I TRIED TO PARK MY SATURN THE WHEEL WAS SO HARD FOR ME TURN THAT I COULDN'T PARK IT CORRECTLY. WHEN I GOT OFF WORK MY STEERING WHEEL WAS NORMAL SO I DROVE IT HOME. THE VERY NEXT EVENING I WAS ON THE FREEWAY AGAIN I696 AND I WAS DRIVING WITH THE HEIGHT TRAFFIC AND ONCE AGAIN MY POWER STEERING WENT OUT AGAIN. I DID MY RESEARCH AND FOUND THAT SATURN AURAS HAS RECALLS ON THEM ABOUT THE POWER STEERING. I CONTACTED THEM FOR HELP AND THEY SAID THEY DO HAVE RECALLS FOR THIS PROBLEM JUST MY VIN NOT UNDER THE RECALL SO THEY WON'T ACKNOWLEDGE MY SATURN UNDER THIS RECALL. IF I'M HAVING THE SAME EXACT PROBLEM WHY IS MY VEHICLE NOT CONSIDERED? THIS IS DANGEROUS AND I NEED MY CAR FIXED. *TR
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE REVERSING AT A LOW SPEED, THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE POWER STEERING WARNING WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.UPDATED 5/28/15 *TA UPDATED 9/27/2017*CN
STEERING WHEEL IS SHAKING WHILE SITTING AT A STOP AND ALSO WHILE DRIVING. UPON START UP OF VEHICLE, POWER STEERING, SERVICE ESC AND TRACTION CONTROL LIGHTS ILLUMINATE. AFTER TURNING THE VEHICLE OFF AND THEN ON AGAIN, LIGHTS GO AWAY, BUT STEERING WHEEL STILL SHAKES. VEHICLE IS SOMETIMES HARD TO TURN. STEERING WHEEL DOES NOT SHAKE IF I TURN IT TO THE RIGHT WHILE AT A STAND STILL. VEHICLES VIN IS NOT INCLUDED IN THE RECENT RECALL WITH THIS PROBLEM. THIS IS A SERIOUS PROBLEM THAT NEEDS TO BE ADDRESSED AFTER READING ALL OF THE OTHER COMPLAINTS ON THE SAME PROBLEM. I HAVE TO DRIVE 2 SMALL CHILDREN AROUND DAILY AS PART OF MY JOB, AND THIS IS NOT SAFE AND PUTTING US AT RISK OF AN ACCIDENT. PLEASE LOOK INTO THIS A DEMAND A RECALL. *TR
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE POWER STEERING SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 125,000.
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHEN REVERSING, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE POWER STEERING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
AS MY DAUGHTER WAS LEAVING A COSTCO PARKING LOT THE STEERING WHEEL LOCKED AS SHE WAS MAKING A RIGHT TURN CAUSING HER TO STOP IMMEDIATELY AND SOME ONE RAN RIGHT INTO MY CAR. SINCE THEN THE STEERING WILL LOCKS ABRUPTLY WHILE DRIVING AND ILL HAVE TO TURN THE CAR OFF AND WHEN I TURN IT BACK ON ITS NOT LOCKED ANYMORE. WHEN THIS HAPPENS THE STEERING COLUMN WILL BEGIN TO SHAKE REALLY BAD! PLEASE RESEARCH THIS I DON'T FEEL SAFE DRIVING THIS CAR WITH TWO SMALL CHILDREN. *TR
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING COMPLETELY SHUT OFF AND THE POWER STEERING AND EPS WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED A CODE C0545 TORQUE SENSOR FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
2009 SATURN AURA WAS HIT BOTH IN THE FRONT AND REAR AND IT WAS A VERY SEVERE ACCIDENT; THE VEHICLE WAS A TOTAL LOSS. NO AIR BAGS DEPLOYED, CAUSING THE TWO PASSENGERS TO BE MORE INJURED THAN THEY WOULD HAVE BEEN (IF AT ALL) HAD THEY GONE OFF. THE DRIVER HAD A CONCUSSION AND THE PASSENGER WAS SEVERELY BRUISED AND BROKE BOTH HANDS. *JS
LOSS OF POWER STEERING. POWER STEERING WOULD GO OUT AS YOU WERE DRIVING CAUSING PROBLEM TO STEER. I LOOKED AT RECALLS FOR GM SATURN'S IT SHOWED 7 RECALLS FOR SATURN 3 OF WHICH ARE FOR STEERING IN 2008 - 2009 SATURN. GM SAID THAT MY VIN NUMBER DOES NOT FALL UNDER THE RECALL, BUT IS THE SAME PART THAT IS FALLING IN THE RECALL. IT'S THE SAME YEAR AND SAME MODEL THAT IS FAILING. *TR
MY CAR WILL NOT GO INTO PARK. I WAS READING ON IT AND IT SAID THAT THE SHIFTER CABLE HAS BEEN RECALLED BEFORE. WE DO NOT KNOW IF IT WAS FIXED, AND WE NEED TO GET IT FIXED BEFORE IT CAUSES AN ACCIDENT. THE RECALL NUMBER THAT HAS BEEN ENTERED IN 2012 IS 12V460000. CAN YOU PLEASE TELL US WHAT WE NEED TO DO. *TR
TL*THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED WHILE DRIVING BETWEEN 40 MPH, THE STEERING SEIZED AS POWER STEERING LIGHT ILLUMINATED AND EXCESSIVE FORCE WAS USED TO STEER THE VEHICLE TO THE SIDE OF THE ROAD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
THE CAR DOES NOT GO INTO REVERSE AND DOES NOT SEEM TO GET OUT OF THIRD GEAR. THE CAR WILL ONLY GET OUT OF THIRD GEAR AFTER THE ENGINE REVS AND SEEM TO SHIFT HARD. STALLS ON HIGHWAY AND CITY STREETS AND AT TIMES CANT GO FASTER THAN 20-25 MPH. I CHANGED THE TRANSMISSION FLUID THE OTHER DAY WHICH SEEMED TO HELP TEMPORARILY HOWEVER IT WENT BACK TO THE WAY ITS ACTING CURRENTLY. PLEASE HELP. *TR
TL*THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE STEERING WHEEL WAS TIGHT AND EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE STEERING COLUMN AND THE CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14E044000 (STEERING) AND 14V153000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO SHIFT INTO PARK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 09V073000 (POWER TRAIN) AND 12V460000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,057.
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE MAKING A TURN AT A LOW SPEED, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM NEEDED TO BE SERVICED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
2009 SATURN AURA GM NEEDS TO UPDATE THE RECALLS ON THE 09 AURA. IN THE PAST 4 MOS I HAVE LUCKILY SURVIVED 8 CRASHES, NOW, FROM TOTAL LOSS OF POWER STEERING. NO ONE @ GM/SATURN WILL HELP. THEY SAY MY VIN# IS NOT IN THE RECALL, BUT IT IS THE EXACT SAME THING HAPPENING AS IS IN THE RECALL..COMPLETE LOSS OF POWER STEERING. TRIANGLE ILLUMINATES ON DASH & SAYS ESC SERVICE POWER STEERING...DEALER COULD NOT DIAGNOSE PROBLEM, COULDN'T GET A CODE. I SUBSCRIBED TO ON STAR SO WHEN IT HAPPENED I WOULD BE ABLE TO GET A DIAGNOSTIC CODE, & LUCKILY THEIR COMPUTER DIAGNOSED THE ISSUE, & GOT THE CODES WHICH ARE THE EXACT PROBLEMS IN THE RECALLS CODE C0545 POWER STEERING, & C0561 TRACTION CONTROL MODULE NOT FUNCTIONING. THEY NOW TELL ME I NEED A COMPLETE STEERING COLUMN, WHICH DORMAN PRODUCTS SAYS MY VIN# IS NOT IN RECALL ON STEERING SHAFT! GENERAL MOTORS/SATURN PLEASE UPDATE YOUR RECALLS< THERE ARE 1000'S WITH THE SAME ISSUES IN THE 09 AURAS, BEFORE ONE OF US HERE BECOMES A STATISTIC! I ASSUME SATURN IS DOING NOTHING BECAUSE THEY HAVE FILED BANKRUPTCY & GONE OUT OF BUSINESS. I CAN NOT DRIVE THIS CAR & BE SAFE!!! SOMEONE PLEASE HELP!! I THINK WE NEED AN ATTORNEY! *TR
EVEN WHEN MY SEAT BELTS ARE BUCKLED MY SEATBELT/AIRBAGS ARE DINGING BOTH PASSENGER AND DRIVERS SIDE... THIS IS VERY ANNOYING AND NEEDS TO BE ADDRESSED ASAP. I HAVEN'T HAD ANY ACCIDENTS BUT FEEL THEY SHOULD BE FIXED FOR SAFETY PURPOSES. *TR
VEHICLE POWER STEERING MALFUNCTION. STEERING WHEEL WOULD NOT TURN BECAME STIFF, MESSAGE ON DISPLAY ESC POWER STEERING AND POWER STEERING LIGHT CAME ON. VEHICLE HAD TO BE TOWED TO DEALER, INFORMED POWER STEERING COLUMN NEEDS REPLACED, ($740.) REPAIR COST. *TR
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE STEERING WHEEL BECAME EXTREMELY HARD TO MANEUVER WHEN TURNING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE THE TECHNICIAN DIAGNOSED THAT THERE WAS AN ELECTRICAL COMPONENT THAT NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE ESC WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE POWER STEERING FAILED. THE CONTACT MENTIONED THAT THE VEHICLE BECAME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE INTERNAL POWER STEERING MALFUNCTIONED; HOWEVER, NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000. UPDATED 03/04/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY THE MANUFACTURER AT NO COST TO CONSUMER. UPDATED 6/15/2015 *JS
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE MAKING A LEFT OR RIGHT TURN AT 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
POWER STEERING FAILURE AT STARTUP AND LOW SPEED. *TR
I WAS WAITING AT A STOP SIGN. WHEN CROSS-TRAFFIC CLEARED AND I BEGAN MY RIGHT TURN, I NOTICED THE POWER STEERING HAD FAILED. IT TOOK GREAT EFFORT TO TURN THE WHEEL TO COMPLETE THE RIGHT TURN. ABOUT 5 SECONDS LATER, A WARNING LIGHT (YELLOW TRIANGLE WITH AN EXCLAMATION POINT) ILLUMINATED, AND THE AREA WHERE THE ODOMETER READING NORMALLY DISPLAYS, INSTEAD SAID "SERVICE EPS" AND THEN "POWER STEERING". I CONTINUED FOR NO MORE THAN A QUARTER MILE BEFORE STOPPING AT A RED LIGHT, TURNING OFF THE MOTOR, AND RE-STARTING THE CAR. POWER STEERING WORKED FROM THAT POINT AND FOR THE REST OF MY 20 MILE COMMUTE. *TR
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14E044000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TRANSMISSION CLUTCH PLATE CRACKED PER DEALERSHIP. CAR STARTED SHIFTING HARD. HAD THE TRANSMISSION FAILED ON THE EXPRESSWAY IT COULD HAVE CAUSED AN ACCIDENT. *JS
POWER STEERING FREEZES FOR A FEW SECONDS AND IS BACK TO NORMAL AGAIN. THE FIRST INCIDENT WAS APPROXIMATELY IN SEPTEMBER 2014 AND THIS HAS HAPPENED SEVERAL TIMES SINCE THEN. ONCE A MESSAGE APPEARED ON THE INFORMATION SCREEN 'POWER STEERING......', BUT WENT AWAY BY THE TIME IT COULD BE COMPLETELY READ. *TR
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH ON ICE, THE VEHICLE SLID AND CRASHED INTO A MEDIAN, SPUN ACROSS THREE LANES, AND CRASHED INTO A HILL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER AND WAS INFORMED THAT THE FRONTAL IMPACT WAS NOT THE INITIAL IMPACT; THEREFORE, THE AIR BAGS WOULD NOT HAVE DEPLOYED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
CAR STOPPED, NO ACCIDENT INVOLVED. LOCAL MECHANIC INSPECTED AND TOLD ME THAT THE TRANSMISSION CABLE HAD BROKEN. BROUGHT TO COURTESY MOTORS IN LAFAYETTE, LA.. I WAS INFORMED THAT THE 2009 MODEL WAS NOT A PART OF THE RECALL THAT INVOLVED OTHER SATURNS THAT HAD BEEN RECALLED THROUGH 2008. I PURCHASED MY 2009 IN LATE 2008 AND I WOULD THINK THAT THE SAME TYPE PART WAS USED IN THE 2009. GMC WILL NOT REPAIR THE PART AT THEIR COST. I THINK THAT THE 2009 MODELS SHOULD HAVE BEEN RECALLED AS WELL AS ALL OTHER MODEL YEARS, FOR THE SAFETY OF THOSE BUYERS OF 2009 MODELS (THE LAST YEAR THEY WERE SOLD).. *TR
WHILE TURNING LEFT THROUGH A BUSY INTERSECTION POWER STEERING WAS LOST AND I ALMOST SIDE SWIPED ANOTHER VEHICLE . THE RECALL THAT IS ACTIVE DOES NOT INCLUDE THIS VIN NUMBER , EVEN THOUGH IT HAD THE SAME FAILURE . I BELIEVE THIS SHOULD EITHER BE EXPANDED OR TAKEN ON BY CASE . *TR
I BEGAN HAVING ISSUES WITH MY CAR CONSTANTLY JERKING AS THE CAR ACCELERATED UP TO 40MPH. I ASSUMED I MUST HAVE PUT BAD GAS IN MY CAR SINCE I VISITED A GAS STATION I NORMALLY DO NOT FREQUENT. I TOOK THE CAR IN AND THEY CLAIMED IT WAS BAD GAS BUT HERE WE ARE A YEAR LATER WITH THE SAME ISSUES AND CLEARLY IT WAS NOT BAD GAS AND I GOT RIPPED OFF FOR REPLACING MY FUEL PUMP AND HAVING TO PAY FOR A RENTAL CAR. I HAVE WASTED OVER $2K TRYING TO FIGURE OUT WHAT THE ISSUE IS WITH MY CAR AND I STILL HAVE ALL MY RECEIPTS AS PROOF. THE CAR JERKS WHEN IT IS VERY COLD OUT AND VERY HOT, MY CAR STALLED NUMEROUS OF TIMES SINCE THIS ISSUE HAS BEGAN. I HAVE HAD TONS OF DIAGNOSTICS DONE AND NO ONE CAN FIGURE OUT WHY IT IS "MISFIRING". I HAD MY THROTTLE BODY CLEANED, CHECKED MY FUEL LINES AND INJECTORS, HAD THE SPARK PLUGS CHECKED, AND HAD THE MAF SENSOR REPLACED TWICE. THE CHECK ENGINE LIGHT CAME ON TWICE BUT THREW FALSE CODES SPECIFICALLY THE MAF SENSOR. I HAVE BEEN RESEARCHING ONLINE FOR A YEAR AND I NOTICED OTHER SATURN AURA DRIVERS HAVE BEEN EXPERIENCING THE SAME ISSUE WITH NO HELP FROM GM OR A SOLUTION. I KEEP THE MAINTENANCE UP ON MY CAR SO I DO BELIEVE THERE SEEMS TO BE SOME SORT OF KNOWN FAILURE WITH THESE CARS. I HAD MY TRANSMISSION CHECKED AND FLUSHED AND WAS TOLD ITS IN GOOD CONDITION. SO EITHER THIS IS SOME SORT OF ELECTRICAL ISSUE OR A BAD PART THAT IS NOT BEING RECALLED. I WOULD LIKE FOR RECALL TO BE MADE ON THIS MODEL SINCE NUMEROUS OF DRIVERS HAVE REPORTED THIS ISSUE. *TR
I WAS DRIVING NORTH ON THE HWY AND THE OTHER PERSON RAN A STOP SIGN AND T-BONED ME ON THE DRIVER SIDE. MY FACE AND BODY SMASHED INTO THE DRIVERS DOOR CAUSING SEVER WHIPLASH AND SOME OTHER THINGS YET IDENTIFIED BY AN ORTHOPEDIC SURGEON. THE DRIVERS DOOR AND REAR DRIVERS DOOR IS SMASHED ALL THE WAY TO THE SEATS, PUSHING ON THE SEATS AND NONE OF THE AIRBAGS DEPLOYED. I AM STILL SEEING DOCTORS TO FIGURE OUT WHAT IS WRONG WITH MY SHOULDER, NECK AND BACK. NEEDLESS TO SAY MEDICAL CARE IS STILL NEEDED. *TR
I WAS DRIVING NORTH ON THE HWY AND THE OTHER VEHICLE RAN A STOP SIGN AND T-BONED ME ON THE DRIVER SIDE. MY FACE AND BODY SMASHED INTO THE DRIVERS DOOR CAUSING SEVER WHIPLASH AND OTHER THINGS NOT YET IDENTIFIED BY MY DOCTOR. THE DRIVERS DOOR AND REAR DRIVERS SIDE WAS SMASHED PUSHING UP AGAINST THE SEATS (FRONT AND BACK) NONE OF THE AIRBAGS DEPLOYED. I AM STILL SEEING DOCTORS TO FIGURE OUT WHAT IS WRONG WITH MY SHOULDER, NECK, AND BACK. NEEDLESS TO SAY MEDICAL CARE IS STILL NEEDED. *TR
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS MAKING A TURN, THE BRAKES MALFUNCTIONED MAKING THE VEHICLE VERY DIFFICULT TO STOP. THE CONTACT INDICATED THAT THE FAILURE WOULD ONLY OCCUR WHILE PRESSING THE BRAKES AND TURNING THE STEERING WHEEL AT THE SAME TIME. IN ADDITION, THE DRIVER'S SIDE SEAT BRACKET HAD FAILED CAUSING THE SEAT TO MOVE WHILE OPERATING THE VEHICLE. THE SEAT BRACKET WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.
I LOST POWER STEERING ALL THE SUDDEN AS I WAS DRIVING DOWN THE ROAD SO I HAD TO PULL OVER TURN OFF ENGINE WAITED 5 SCONEDS TURN THE ENGINE BACK ON THEN THE POWER STEERING STARTED WORKING AGAIN. *TR
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING 45 MPH, THE POWER STEERING FAILED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 84,700.
AS I WAS BACKING OUT OF MY DRIVEWAY AND TURNING LEFT, I LOST COMPLETE USE OF MY CAR. THE POWER STEERING LIGHT CAME ON AND I HAD NO CONTROL. AFTER TRYING TO TURN THE CAR STRAIGHT FOR SEVERAL MINUTES, I FINALLY HAD TO TURN THE CAR OFF AND RESTART IT BEFORE I REGAINED USE OF THE POWER STEERING. I SEE THERE WAS RECALL FOR THIS TYPE OF PROBLEM IN APRIL 2014, HOWEVER, IT DOES NOT INCLUDE MY CAR. *TR
I WAS DRIVING APX 40MPH & MY CAR HAD A SLIGHT VIBRATION, OR MISSING-FEEL, & SUDDENLY THE POWER STEERING LOCKED UP & STEERING WHEEL WOULD NOT TURN! I COULD NOT EVEN BUDGE IT ,BUT LUCKILY THERE WERE NO CARS AROUND ME & I MANAGED TO GET TO SIDE OF ROAD. I TURNED MY CAR OFF & GOT OUT & LOOKED UNDER HOOD. I SAW NOTHING THAT LOOKED UNUSUAL, BUT I AM A WOMAN & NOT MECHANICALLY MINDED. SO I GOT BACK IN MY CAR & WAS GOING TO CALL FOR HELP. I DECIDED TO START IT TO SEE WHAT WOULD HAPPEN & IT STARTED & EVERYTHING WAS FINE.IT WENT BACK TO NORMAL! WHEN ALL THIS HAPPENED IT HAD FLASHED A MSG ACROSS DASH SAYING "ESC POWER STEERING, SERVICE IMMEDIATELY" . THEN, TODAY I WAS TURNING ONTO A STREET & IT DID THE EXACT SAME THING. LUCKILY AGAIN I DID NOT HIT THE CAR ON THE STREET. I TURNED OFF & STARTED AGAIN & IT WAS OK AGAIN. I AM NOW AFRAID TO DRIVE IT ANYWHERE! I HAVE SEVERAL ELECTRICAL ISSUES WITH THIS CAR, LIGHTS, LOCKS, WINDOWS, THINGS SHORTING OUT & A FLOATING NO CONTROL TYPE FEELING WHEN DRIVING AT HIGHER SPEEDS, SORT OF LIKE THE WIND IS BLOWING ME OFF THE ROAD. I FOUND SEVERAL RECALLS & CONTACTED GM. THEY TOLD ME THERE WERE NO RECALLS, THEN A FEW MONTHS LATER I GET A RECALL NOTICE ON A PART/RECALL I HAD CALLED THEM ABOUT, SO I DO NOT TRUST WHAT THEY SAY.PLEASE ADVISE , AS I AM AFRAID TO DRIVE THIS CAR. I DO NOT WANT TO GO TO THE DEALERSHIP NEAR ME WHICH IS ORR/TEXARKANA,TX 75503 BECAUSE NONE OF THESE PROBLEMS HAPPENED UNTIL AFTER THEY DID THE SO-CALL RECALL REPAIR ON MY CAR! SOMEONE PLEA
I HAVE A 2009 SATURN AURA AND ON THE MORNING OF 10/22 WHILE DRIVING MY VEHICLE, I EXPERIENCED A SUDDEN LOSS OF ELECTRIC POWER STEERING (EPS) EXACTLY AS DESCRIBED IN GM RECALL ID # 102639. FORTUNATELY, I WAS ABLE TO PULL OFF OF THE ROAD STEERING MANUALLY WITHOUT ANY PROBLEM AND AFTER I TURNED THE CAR OFF AND RESTARTED THE VEHICLE, THE POWER STEERING BEGAN WORKING AGAIN. AFTER READING THIS RECALL NOTICE, I'M VERY CONCERNED THAT THIS COULD HAPPEN WITH MY VEHICLE AGAIN AND I MIGHT NOT BE AS LUCKY NEXT TIME WHEN IT DOES. I CONTACTED MY LOCAL DEALER AND WAS TOLD THERE WAS NO RECALL LISTED FOR THE POWER STEERING ISSUE UNDER MY VIN. I FOUND THIS SURPRISING AS THIS OCCURRED EXACTLY AS WAS DESCRIBED IN THE AFOREMENTIONED RECALL NOTICE THAT I READ ONLINE. I THEN CALLED GM CUSTOMER ASSISTANCE AND THEY CONFIRMED THAT MY VEHICLE IS NOT INCLUDED IN THIS RECALL AT THE MOMENT AND I WOULD HAVE TO BRING MY CAR IN TO THE DEALER AT MY OWN EXPENSE. I'M VERY CONCERNED BECAUSE I BELIEVE THIS IS A SERIOUS SAFETY ISSUE AS WAS OUTLINED IN THIS RECALL NOTICE. I ALSO FIND IT SURPRISING THAT ONLY CERTAIN VIN NUMBERS ARE INCLUDED IN THE RECALL. WHY IS MY 2009 SATURN AURA NOT INCLUDED IN THE RECALL BUT OTHERS ARE WHEN I'M HAVING THE EXACT SAME PROBLEM WITH MY POWER STEERING? *TR
MY 2009 SATURN AURA KEEPS SAYING MY SEATBELT ISN'T BUCKLED WHEN IT IS.... I PUSH IT DOWN BUT IT KEEPS DINGING AND FLASHING. IT DOESN'T DO IT ALL THE TIME BUT A LOT OF THE TIME. I WOULD LOVE TO GET THIS FIXED SINCE IT ISN'T MY FAULT IT'S HAPPENING. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Saturn Aura → · Every Aura year → · How the figures are calculated →