TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE ESC SERVICE WARNING LIGHT ILLUMINATED AND THE CRUISE CONTROL HAD ERRONEOUSLY DEACTIVATED. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD SUDDENLY BEGAN TO JERK WHEN SHIFTING GEARS AND THE POWER STEERING HAD ALSO MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 167,000.
2009 Saturn Aura complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING 10 MPH, THE STEERING WHEEL BEGAN TO MAKE AN ABNORMAL SOUND WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. UPDATED 06/08/2016*LJ THE CONSUMER STATED HE RECEIVED TWO CONFLICTING INSPECTIONS. HE WAS TOLD THERE WAS AN ISSUE WITH THE RACK AND PINION, AND THEN HE WAS TOLD THERE WAS NO ISSUE. THE TIRES HAVE SINCE WORN OUT AND NEEDS TO BE REPLACED. UPDATED 06/29/16.*JB
ONE EVENING I GOT IN MY CAR AND IT REFUSED TO START. AFTER A FEW MINUTES OF TROUBLESHOOTING I TRIED STARTING IN NEUTRAL WHICH WORKED. SINCE THAT NIGHT THE VEHICLE DOES NOT GO INTO PARK. THE GEAR POSITION INDICATOR DOES NOT MATCH THE CURRENT GEAR. THE ONLY WAY TO PARK THE CAR IS TO SET THE GEAR SHIFT TO PARK AND SET THE PARKING BRAKE. YOU CAN THEN TAKE THE KEY OUT. TO START IT AGAIN YOU HAVE TURN THE KEY ON AND MOVE THE SELECTOR NEUTRAL. THIS IS A HAZARD BECAUSE YOU NEED TO REMEMBER TO SET THE PARKING BRAKE WHEN YOU TURN THE CAR OFF OR IT WILL ROLL AWAY. EVEN IF YOU SET THE CAR IN PARK WHILE THE ENGINE IS RUNNING THE CAR WILL REVERSE OR ROLL AWAY IF YOU DON'T APPLY THE BRAKE OR SET THE PARKING BRAKE.
THE RIGHT LOW BEAM LIGHT WENT OUT, TRIED TO REPLACE IT AND FOUND OUT THAT THIS IS IMPOSSIBLE TO REPLACE BY THE OWNER. IT REQUIRES REMOVING THE FRONT BUMPER AND SPECIAL TOOLS OVER $300 AT THE DEALER TO REPLACE A HEADLAMP. MEANWHILE ONE LIGHT. HAVING HEADLIGHTS IS A SAFETY ISSUE! ALSO THE DRIVER SIDE SEAT FRAME BROKE UNDER NORMAL USE AND CAN NO LONGER BE ADJUSTED
CRACKED WAVE PLATE REQUIRING A REBUILD OF THE TRANSMISSION. LOST ALL GEARS EXCEPT FOR 1ST WHILE DRIVING ON CITY STREET.GM REFUSED TO COVER THE REPAIR COMPLETELY EVEN THOUGH THEY DO FOR SOME 2009 SATURN AURAS THAT HAVE THE EXACT SAME PROBLEM.
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE BRAKE LIGHTS ILLUMINATED INDEPENDENTLY. IN ADDITION, THE CRUISE CONTROL CEASED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
I WAS ON MY WAY HOME FROM WORK, DURING RUSH HOUR, ON MARCH 22, 2016 AND NOTICED THAT I WAS HAVING DIFFICULTY ACCELERATING PAST 40 MPH. THE VEHICLE FELT AS IF IT WAS NOT SHIFTING GEARS. I THOUGHT ABOUT GOING DIRECTLY TO THE DEALER FOR SERVICE BUT COULD NOT ACCELERATE PAST 25 MPH AT THAT POINT. I WAS ABLE TO MAKE IT HOME SAFELY AND HAD THE CAR TOWED TO THE DEALER THE VERY NEXT DAY. THE DEALER CALLED TO INFORM ME THAT THERE WERE SEVERAL ISSUES WITH THE MOST EXPENSIVE BEING A TRANSMISSION TEAR DOWN WITH REPAIR OR REPLACEMENT. THIS SHOULD BE COVERED UNDER SERVICE BULLETIN #14404. I AM VERY DISAPPOINTED WITH THE NUMBER OF RECALLS I HAVE HAD ON MY VEHICLE. IT HAS JUST BEEN PAID OFF AND NOW I FEEL IT IS TURNING INTO A MONEY PIT AND A DEATH TRAP. I HAVE RECEIVED SERVICE BULLETIN #15356 BUT NOT #14404 WHICH SEEMS TO APPLY TO MY ISSUE. PRIOR TO THIS DATE, I HAD NOT EXPERIENCED ANY KNOWN TRANSMISSION ISSUES.
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE SUN ROOF WAS CONSTANTLY INOPERABLE, WHICH ALLOWED RAIN TO SEEP INSIDE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. APPROXIMATELY THREE INCHES OR MORE OF WATER COLLECTED INSIDE THE VEHICLE AFTER EACH RAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000.
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
I HAVE A 2009 SATURN AURA XR, I WAS DRIVING TO GET ON THE FREEWAY GOING ABOUT 40-45MPH THEN THE LIGHT CAN ON SAYING "ESC TRACTION" "ENGINE POWER REDUCE" THE CAR STARTED TO LOSE POWER AND THE BRAKES FELT REALLY TIGHT. I TRIED TO ACCELERATE BUT IT WOULDN'T GO NO FASTER THAN 30MPH. I EXITED THE FREEWAY PARKED THE CAR TURNED IF OFF AND TURNED IT BACK ON. WHEN I TURNED IT BACK ON THE SAME PROBLEM "ESC TRACTION" "ENGINE POWER REDUCE" AND THE CHECK ENGINE LIGHT WAS ON, THE CAR WAS ON PARKED POSITION AND THE CAR STARTED TO JOLT FORWARD. I HAD TO WAIT FOR ABOUT 1-2 HOURS BEFORE THE CAR WAS BACK TO ITSELF BUT THIS TIME IT FELT DIFFERENT DRIVING IT. THE CAR FELT LIKE IT WAS ACCELERATING TOO QUICKLY AND I WASN'T GOING NO MORE THAN 15MPH. THIS HAS HAPPENED 3 TIMES IN THE PAST MONTH. IS THERE A RECALL ON THIS CAR BECAUSE ITS UNSAFE TO DRIVE NOT KNOWING WHEN THE 'ESC TRACTION" "ENGINE POWER REDUCE" LIGHTS WILL COME ON AGAIN.
MY HOPE IS THAT GM WILL OFFER AN EXTENDED WARRANTY TO SUBSIDIZE ME FOR SOME, IF NOT ALL, OF THE COST TO REPAIR MY VEHICLE - ESTIMATED BY FELDMAN CHEVROLET @ $1,350.00. PRIOR TO SETTING UP THE SERVICE APPOINTMENT WITH FELDMAN CHEVROLET, I WAS INFORMED BY A GM REPRESENTATIVE (NAMED CASEY) THAT IF MY VEHICLE ISSUES, AFTER BEING FORMERLY DIAGNOSED BY GM DEALER, WERE CONSISTENT WITH THE PROBLEMS COVERED UNDER THE EXTENDED WARRANTY, MY VEHICLE MIGHT VERY WELL BE COVERED. I'M STILL AWAITING A CALL BACK FROM CASEY AFTER HAVING CALLED LAST WEEK. MY POWER STEERING PROBLEMS BEGAN IN APRIL 2015 WHEN I HAD APPROXIMATELY 135,000 MILES ON THE VEHICLE. AT THAT TIME THE POWER STEERING WOULD INTERMITTENTLY FAIL WHEN STARTING THE VEHICLE BUT I COULD ALWAYS FIX THE PROBLEM BY SIMPLY SHUTTING OFF THE ENGINE AND RESTARTING. THIS PROBLEM WOULD RE-OCCUR ABOUT ONCE EVERY OTHER MONTH OVER THE NEXT NINE MONTHS AND I WAS ALWAYS ABLE TO IMMEDIATELY RESOLVE THE PROBLEM BY TURNING THE POWER OFF AND RESTARTING. IT WAS AN INCONVENIENCE BUT NOT SIGNIFICANT ENOUGH TO CAUSE ME TO BE ALARMED OR TO CONSIDER A SERVICE CALL. IN EARLY FEBRUARY OF THIS YEAR MY POWER STEERING COMPLETELY FAILED AND I CAN NO LONGER FIX THE PROBLEM. IN ADDITION TO THE POWER STEERING WARNING LIGHT THE ESC WARNING LIGHT IS CONSTANTLY ON. THE ADVISOR AT THE DEALERSHIP TOLD ME THE CONDITION WOULDN'T WORSEN SO I HAVE CONTINUED USING THE CAR. REGRETTABLY, I RECEIVED NO NOTIFICATION FROM GM ABOUT THIS ISSUE NOR WAS I OFFERED THE EXTENDED WARRY
2009 SATURN AURA. COMPLETE LOSS OF POWER STEERING FUNCTIONALITY. WARNING MESSAGE ON DASHBOARD INDICATED LOSS OF POWER STEERING.
THERE IS A STRONG ODOR OF GASOLINE INSIDE OF MY VEHICLE WHILE DRIVING AND BEFORE THE CAR IS EVEN STARTED.
DOORS LOCK AND UNLOCK WHILE DRIVING AND WHEN PARKED
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL WOULD SEIZE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
WINDSHIELD WIPER MOTORS HAVE FAILED AFTER LESS THAN 60,000 MILES ON THE CAR.
MY CAR PULLS TO THE LEFT DESPITE HAVING IT ALIGNED 3 TIMES AT 2 DIFFERENT SHOPS. THE POWER STEERING HAS FAILED COMPLETELY 3 TIMES WITHIN THE LAST 3000 MILES. FAILURE WAS NOTED AS POWER STEERING WHINE FOLLOWED BY A BLOWN HOSE OR SEAL AND LOSS OF ALL FLUID AND POWER STEERING ASSISTANCE. THERE IS A RECALL #14116 FOR MY MAKE MODEL AND YEAR WHICH MATCHES THE SYMPTOMS OF MY PROBLEMS BUT WHEN CONTACTING THE MANUFACTURER I WAS INFORMED MY VIN WAS NOT PART OF THE RECALL.
FUEL GAS PUMP IS LEAKING. NO ACCIDENT OR INJURY TO CAR, JUST STARTED LEAKING WHEN RUNNING.
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT FUEL FUMES EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,140.
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT SMELLED FUEL COMING FROM THE REAR OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP WAS LEAKING FUEL AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,100.
THE BACK RIGHT WELD ON MY DRIVERS SEAT BROKE. I WAS DRIVING ONE DAY AND HEARD A LOUD POP AND IT SOUNDED LIKE MY SEAT SKIPPED GROVES IN MOVEMENT, BUT MY SEAT IS POWER. THE BACK RIGHT WELD SNAPPED AND I FEEL THIS IS A MANUFACTURE PROBLEM. I WEIGH 206 LBS SO IT'S NOT AN ISSUE OF BEING TOO "HEAVY" AND RECENT POSTS SAY IT CAN COST UP TO 1000$ TO FIX. I FIND THIS SHOULD BE A RECALL.
WHILE DRIVING, THE CAR SUDDENLY REDUCED SPEED, ENGINE LIGHT COMES ON STATING TO SERVICE TRACTION. HAD THE CAR REPAIRED. IT HAPPENED TWICE SINCE, EACH TIME A DAY AFTER PICKING UP THE CAR FROM THE DEALERSHIP. THE LAST TIME, WEDNESDAY, OCTOBER 28TH, I WAS MAKING A LEFT TURN, THE CAR SUDDENLY REDUCED SPEED, LIGHTS ON. THIS IS VERY DANGEROUS. CONTACTED GM, NO HELP AT ALL!
WENT TO TAKE DAUGHTER TO SCHOOL VEHICLE WOULD NOT MOVE IN REVERSE OR DRIVE. YESTERDAY TRANSMISSION BUCKED ALL DAY WHILE DRIVING. LOOKED ON INTERNET I'M NOT THE ONLY ONE WITH THIS PROBLEM ON THIS SAME VEHICLE. I CALLED THE DEALER THEY SAID NO RECALL FOR THIS PROBLEM WANT ME TO PAY $3000 OR BETTER TO FIX A PROBLEM THAT THEY KNOW ABOUT. IF GM KNOWS ABOUT IT WHY IS THERE NO RECALL ON THE FAULTY PART? PLEASE HELP ME AND THE OTHER DISSATISFIED CUSTOMERS THAT GOT SCREWED ON THESE VEHICLES AND LAUNCH A RECALL FOR ANOTHER FLAW BY GM. THEY ARE MAKING MONEY ON THEIR MISTAKES AND THAT IS WRONG.
THE CAR WOULD NOT START, WOULD NOT EVEN TURN OVER. WE THOUGH IT WAS A STARTER PROBLEM BUT NOTICED WHEN WE SHIFTED TO NEUTRAL IT WOULD START RIGHT UP. WE ALSO NOTICE THE SHIFTING DID NOT SEEM TO LOCK INTO GEAR AS IT NORMALLY DOES. THEN WE NOTICED THAT IF WE PUT THE CAR IN PARK AND WERE ON EVEN A SLIGHT HILL THE CAR WOULD KEEP ROLLING. THE DOORS NORMALLY UNLOCK WHEN THE CAR IS PLACED IN PARK BUT THAT STOPPED HAPPENING. WE CHECKED TO SEE IF THERE WAS A RECALL FOR THIS PROBLEM AND THERE WAS ONE ISSUED IN 2009 FOR THE EXACT PROBLEM WE WERE HAVING. WE TOOK IT TO THE NEAREST DEALER WHO SAID OUR CAR WASN'T INCLUDED IN THE RECALL EVEN THOUGH IT STATED IN THE RECALL THE EXACT MAKE, MODEL AND YEAR.
SERVICE ESC, SERVICE TRACTION AND ESC OFF DASHBOARD LIGHTS HAS STARTED ILLUMINATING INTERMITTENTLY, BUT HAVE BECOME A REGULAR ISSUE AFTER TURNING ON AND DRIVING THE CAR. SATURN CAR MANUAL SAYS THIS COULD BE SAFETY HAZARD.
AFTER EXISTING THE FREEWAY I STOPPED AT A LIGHT. ONCE I TRIED TO ACCELERATE, THE TRANSMISSION STARTED TO SLIP. I WAS ABLE TO ACHIEVE 20-25MPH BEFORE THE ENGINE WOULD REV UP TO 6000-7000 RPM WITHOUT ACCELERATING SIGNIFICANTLY. ONCE I GOT HOME, I FOUND I COULD NO LONGER GO IN REVERSE EITHER. VEHICLE DOES NOT ACCELERATE ABOVE 25MPH NORMALLY OR GO IN REVERSE. I TOOK THE CAR TO A REPAIR SHOP AND THEY IDENTIFIED THAT THE WAVE PLATE IN THE TRANSMISSION WAS AN ISSUE. THERE IS A 3-5-R WAVE PLATE FRACTURE ISSUE WITH GM AUTOMATIC TRANSMISSIONS THAT THIS CAR SEEMS TO BE AFFECTED BY, BUT NOT COVERED BY GM'S SERVICE BULLETIN / EXTENDED WARRANTY. GM OBVIOUSLY HAS NOT IDENTIFIED ALL VEHICLES THAT HAVE THIS ISSUE. I AM AT 6.5 YEARS AND 90,000 MILES AND HAVE A BROKEN TRANSMISSION.
MY STEERING IS SUPER TIGHT. I CAN'T TURN MY WHEEL VERY EASILY. I HAVE TO USE 2 FULL HANDS TO MAKE TURNS AND I BELIEVE MY POWER STEERING IS EFFECTED. IT SEEMS VERY UNSAFE TO ME AND MAKES ME NERVOUS LIKE IT MAY LOCK UP. I'VE DONE SOME RESEARCH AND I SEE THERE ARE RECALLS ON OTHER YEARS OF THIS CAR FOR THE EXACT SAME PROBLEM, YET MY CAR IS NOT FALLING UNDER THE RECALL.
WHEN ACCELERATING UP TO SPEED LIMIT OF 45 TRANSMISSION SHIFTED FROM THIRD TO FOURTH WITH A SHARP THUNK THAT SHOOK THE VEHICLE. I JUST HAD DEALER SERVICE TRANSMISSION {FLUSH}. IT HESITATES WHEN SHIFTING INTO FOURTH GEAR A FRACTION OF A SECOND AT SLIGHTLY ELEVATED ENGINE SPEED {200-300} RPM THEN ENGAGES AND SHIFTS INTO FIFTH AND SIXTH NORMAL EVERY TIME I DRIVE IT. THE HARSH SHIFT ONLY OCCURRED ONCE.
THIS IS THE SECOND TIME IN THE LAST YEAR I LOST USE OF MY STEERING WHEEL. THE FIRST TIME, I WAS BACKING UP AND LOST ALL CONTROL OF MY STEERING. I DID NOT REPORT IT BECAUSE THERE WAS NOT A WARNING LIGHT. TODAY, SEPT. 3,2015 I WAS DRIVING THROUGH THE PARKING LOT OF THE SCHOOL (MAY 2 TO 5 MPH) WHEN I LOST ALL CONTROL OF THE STEERING. I WASN'T ABLE TO TURN THE WHEEL EITHER WAY, IT WAS COMPLETELY LOCKED UP. I STOPPED THE CAR AND TURNED OFF THE IGNITION. AFTER A COPY OF MINUTES, I RESTARTED THE CAR AND IT WAS FINE. IT WAS VERY SCARY KNOWING I COULD NOT CONTROL THE CAR. I NOTICED OLDER VEHICLES HAD THE SAME ISSUE AND THEY HAD A RECALL. I BELIEVE THE 2009 AURA SHOULD BE INVESTIGATED FOR THE SAME RECALL.
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
THE REAR LIGHTS FAIL WITHOUT WARNING. IT BLOWS A FUSE (10 AMP #6 POSITION) INTERMITTENTLY. FRONT LIGHTS ARE NOT AFFECTED, SO DRIVER HAS NO IDEA WHEN THEIR BACK LIGHTS ARE OUT. I HAVE NEARLY BEEN REAR-ENDED AT HIGH RATES OF SPEED. THIS CAR HAS BEEN IN A REPAIR SHOP 10 TIMES IN THE LAST YEAR. EVERYONE AGREES THERE'S A SERIOUS SAFETY PROBLEM, BUT I CANNOT AFFORD TO OFFER AN OPEN CHECK FOR THEM TO GO THROUGH THE ENTIRE ELECTRICAL SYSTEM. THEREFORE, I AM ONLY ABLE TO DRIVE IN THE DAYLIGHT HOURS.
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE SHIFT LEVER FAILED TO SWITCH INTO THE PARK POSITION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE SHIFT CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V460000 (POWER TRAIN). THE FAILURE MILEAGE WAS 63,470.
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE OPERATING THE VEHICLE, THE LOW BEAM HEADLIGHTS WOULD NOT OPERATE AND THE POWER DOOR LOCKS WOULD LOCK AND UNLOCK WITH AND WITHOUT THE KEYS BEING IN THE IGNITION. IN ADDITION, THE DOORS WOULD NOT UNLOCK FROM THE INSIDE, ENTRAPPING THE OCCUPANTS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD, WHERE THE STEERING WHEEL RESUMED NORMAL OPERATION AFTER MANY ATTEMPTS. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A SERVICE STATION AND WAS DIAGNOSED THAT THE TORQUE SENSOR ASSEMBLY FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.
CAR HAS HAD INTERMITTENT TRANSMISSION ISSUES FOR YEARS, MAINLY STUTTERS AND SLIPPING. AT THE DEALERSHIP, WE'D JUST GET A SHOULDER SHRUG AND WERE TOLD IT WAS NOT REPEATABLE, DESPITE OUR SEVERAL VISITS FOR THE SAME ISSUE. WELL IT ACTED UP MORE THAN NORMAL AS MY WIFE WAS DRIVING AROUND TOWN (BUCKED AND RACED WITH NO POWER), BARELY MAKING IT HOME. SHE REFUSED TO DRIVE IT THE NEXT DAY, SO I DID. IT DROVE TO WORK FINE. WHILE RUNNING ERRANDS ON THE WAY HOME (2 MILES, NO HIGHWAY, 35 MPH), IT REALLY HESITATED FROM THE GREEN LIGHT AND THE ENGINE WOULD RACE AS POWER TO THE WHEELS WAS LOST (COASTING SLOWLY THROUGH THE INTERSECTION). THEN SUDDENLY IT WOULD ENGAGE AND ACT NORMAL UNTIL IT SHIFTED TO THE NEXT GEAR....AND REPEAT. SO, I FOUND A WIDE SPOT IN THE ROAD WITH NO TRAFFIC AND ATTEMPTED TO TURN AROUND, BUT THE TURNING RADIUS WAS NOT TIGHT ENOUGH FOR THE AVAILABLE SPACE AND I STOPPED AT THE EDGE OF THE ROAD AND PUT IT INTO REVERSE. IT WAS AS IF I PUT IT INTO NEUTRAL. THE ENGINE RACED AND BEFORE I REALIZED WHAT WAS HAPPENING AND CATCH IT, THE FRONT END OF THE CAR HAD FALLEN OFF THE EDGE OF THE ROAD INTO THE DITCH WITH THE CAR'S REAR END 90 DEGREES TO ONE LANE OF TRAFFIC. THE FRONT END WAS EMBEDDED INTO THE FAR BANK OF THE DITCH, BUT IT WAS RETRIEVABLE BY THE TOWTRUCK. THE GARAGE SAID IT WAS THE 35R CLUTCH PLATES AND NEEDED AN ENTIRELY NEW/REBUILT TRANSMISSION TO THE TUNE OF $4900 INSTALLED!!!!
LOOSES POWER STEERING ON AND OFF. NEVER KNOW WHEN THERE COULD BE A SERIOUS ACCIDENT. HAD IT DIAGNOSED AND THE MECHANIC SAID IT SOUNDS LIKE A DEFECTIVE PART. VERY COSTLY TO REPAIR. VERY DANGEROUS. GOING TO ATTEMPT TO GET THE PROBLEM RESOLVED AT THE CHEVY DEALERSHIP IN HOWELL. HAVE SEEN THOUSANDS OF OTHER AURAS ON THE RECALL LIST, BUT NOT THIS PARTICULAR VIN. VEHICLE CAME FROM CANADA.
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING APPROXIMATELY 45 MPH, THE ELECTRONIC STABILITY CONTROL AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED AND THE VEHICLE HESITATED. THE DEALER DIAGNOSED THAT THE COMMUNICATIONS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
LOSS OF POWER STEERING AT INTERMITTENT TIMES WHILE DRIVING. NOT DEPENDENT ON WEATHER CONDITIONS - I.E. HAS OCCURRED DURING COLD AND WARM WEATHER CONDITIONS, AND STILL HAVE INTERMITTENT PROBLEM NOW IN WARM WEATHER. STEERING BECOMES DIFFICULT, AS POWER STEERING CUTS OUT, AND REQUIRES GREATER EFFORT TO CONTROL VEHICLE UNDER MANUAL STEERING CONDITION, CREATING A SAFETY HAZARD. POWER STEERING WARNING LIGHT IS DISPLAYED ON DASH ONCE POWER STEERING IS LOST. CHECKED WITH DEALER AND GM SITE, NO RECALL LISTED AT THIS TIME, BUT SHOULD BE.
TRANSMISSION SHIFTER CABLE FAILURE EXACTLY AS PER GM RECALL FOR THE 2007/2008 SATURN AURA WITH THE 4 SPEED TRANSMISSION. MY GM DEALER SAYS MY VEHICLE IS NOT COVERED DUE TO IT BEING A 2009 WITH THE 6 SPEED TRANSMISSION ALTHOUGH THE FAULT IS EXACTLY THE SAME.
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING 40 MPH, THE GEAR BECAME STUCK IN SECOND GEAR. THE FAILURE OCCURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V460000 (POWER TRAIN); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,500.
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND FAILED TO SHIFT INTO PARK. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFT CABLE WAS DEFECTIVE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 12V460000 (POWER TRAIN); HOWEVER, THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,782. UPDATED 7/21/15*CN THE CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE REPAIRS DOCUMENTED IN THE RECALL. UPDATED 11/9/2015*JS
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING AT 65 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE FAILED TO ACCELERATE BUT INCREASED IN RPMS. IN ADDITION, THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE, THE GEAR SHIFTER WAS SHIFTED INTO REVERSE BUT THE VEHICLE FAILED TO MOVE BACKWARDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE OUTPUT SHAFT IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,997.
DRIVING HOME AND POWER STEERING SUDDENLY FAILED MAKING THE CAR VERY DIFFICULT TO STEER. PULLED OVER TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF. RESTARTED THE CAR A FEW MINUTES LATER AND IT WORKED FINE. THIS HAS HAPPENED MANY TIMES. IT HAPPENS ALMOST EVERY TIME I DRIVE THIS VEHICLE NOW. GM HAS RECALLED THIS MODE/YEAR CAR FOR THIS VERY PROBLEM BUT MY CARS VIN NUMBER IS NOT ON THEIR LIST. WHY CAN'T THEY REPAIR ALL OF THE CARS WITH THIS PROBLEM, RATHER THAN JUST A SELECT FEW. *TR
TRANSMISSION PLATES AND GEARS BLEW OUT. THIS HAPPENED WHILE DRIVING AND COULD HAVE EASILY CAUSED AN ACCIDENT HAD I BEEN ON A MORE CROWDED ROAD AND/OR GOING A FASTER SPEED. THERE IS A SERVICE BULLETIN FROM GM (#307164) REGARDING HARSH SHIFTING OR NO REVERSE WHICH MAY BE A BROKEN CLUTCH WAVE PLATE DATED 3/1/2011 ACTION #10038284. WHAT THAT BULLETIN FAILS TO INDICATE IS THAT THE DAMAGED/BROKEN WAVE PLATE CAN CAUSE THE GEAR TO "EXPLODE" TAKING OUT THE OTHER GEAR. SINCE A SERVICE BULLETIN WAS ISSUED IT IS HIGHLY LIKELY THAT THIS IS A KNOWN PROBLEM. MY CAR HAS 67K MILES (7K OUT OF WARRANTY). CLUTCH WAVE PLATE BROKEN. THIS ISSUE NEEDS TO BE LOOKED INTO. IF GM KNOWS THIS IS A PROBLEM (WHICH THE BULLETIN INDICATES) THEN THEY SHOULD BE RESPONSIBLE FOR ANY AND ALL REPAIRS FOR SAME. THIS IS A MAJOR COMPLAINT BY MANY ON VARIOUS FORUMS. *TR
THE SECURITY SYSTEM RANDOMLY DECIDES THE CAR IS BEING STOLEN AND LOCKS DOWN THE ENGINE ENTIRELY UNTIL YOU UNPLUG THE BATTERY. HAPPENS ABOUT EVERY OTHER WEEK AND THE DEALERSHIP SAYS THEY DON'T KNOW WHY IT WOULD DO THAT SO THEY CAN'T DO ANYTHING ABOUT IT. THE AUTO START NO LONGER WORKS NOW AS A RESULT. *TR
THE POWER STEERING FAILED AND A WARNING MESSAGE APPEARED ON THE DASH MESSAGE. I CONTACTED GM SINCE THIS MODEL IS KNOWN TO HAVE THIS PROBLEM, AND THEY SAID MY VIN IS NOT ONE THAT SHOULD HAVE THE ISSUE AND THERE ARE NO REPAIRS AVAILABLE FOR IT. I CANNOT AFFORD TO REPLACE EVERYTHING ON MY OWN AND I AM SCARED OF THE CAR NOW. PLEASE HELP! *TR
AS I PULLED OUT OF A PARKING LOT TO GO LEFT, MY POWER STEERING WENT OFF. "ESC" CAME UP IN THE MESSAGE WINDOW, THEN "POWER STEERING" SHOWED UP. I COULD HARDLY TURN THE WHEEL. I PULLED INTO A DRIVEWAY, THEN DROVE HOME (WHICH WAS ONLY A BLOCK AWAY). THE CAR WAS DIFFICULT TO TURN THE WHOLE TIME. I PARKED IN MY GARAGE, THEN WANTED TO CHECK THE CAR A FEW MINUTES LATER. I PULLED OUT AGAIN THEN WAS ABLE TO STEER WITH NO PROBLEM. THE NOTIFICATIONS WERE GONE. I RENTED A CAR FOR SAFETY. WHEN I CALLED A DEALER TO ASK ABOUT THE RECALL I SAW ONLINE FOR GM AND SATURN, THE RECEPTIONIST TOLD ME IT DIDN'T AFFECT MY VEHICLE, PER THE VIN. I FIND IT HARD TO BELIEVE THAT, COINCIDENTALLY, THE RECALLED ISSUE IS HAPPENING TO MY VEHICLE BUT I CAN'T HAVE IT REPAIRED PER THE GM RECALL. *TR
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL VIBRATED AGGRESSIVELY AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE TORQUE CONTROL SENSOR FAILED. AS A RESULT, THE DEALER INSTALLED A SENSOR KIT AND REPLACED THE STEERING SHAFT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,940. UPDATED 5/26/15*CN UPDATED 06/04/15*JB
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Saturn Aura → · Every Aura year → · How the figures are calculated →