AIR BAG LIGHTS STAY ON EVEN WHEN SEAT BELTS ARE BUCKLED.... PLEASE LOOK INTO THIS FOR ME. I HAVE BEEN HAVING THIS ISSUE FOR A WHILE NOW. *TR
2009 Saturn Aura complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING 65 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT HAD TO USE EXCESSIVE FORCE IN ORDER TO GET THE VEHICLE OFF THE HIGHWAY. IN ADDITION, THE GEAR SHIFTER INDICATED THE INCORRECT POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE MAKING A LEFT TURN AT APPROXIMATELY 10 MPH, THE ESC INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. FOLLOWING THE FAILURE, THE TRACTION CONTROL INDICATOR ILLUMINATED AND THE ESC INDICATOR DIMMED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT REGAINED POWER STEERING AND THE WARNING INDICATORS DID NOT ILLUMINATE. THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
AFTER HAVING ALL 4 TIRES REPLACED, MY BRAKES WERE IMMEDIATELY DISAPPEARING ON THE DRIVE HOME UNTIL I NO LONGER HAD BRAKES. AFTER TAKING THE CAR INTO A REPAIR SHOT TO HAVE LOOKED AT IT WAS DETERMINED THAT DUE TO THE SATURN AURA DESIGN, THE BRAKE HOSES JUST BARELY REACH WHERE THEY ARE ATTACHED TO EACH TIRE. WHEN THE TIRE WAS PUT ON A LIFT TO REPLACE THE TIRES THE SUSPENSION DROPPED JUST A LITTLE BIT WHICH CAUSED THE BRAKE HOSES TO STRETCH AND IN THIS CASE IT CAUSED A TEAR ON THE TWO BACK BRAKE HOSES. THIS IS A HUGE FLAW IN THE DESIGN OF THE 2009 SATURN AURA XR THAT COULD CAUSE BRAKE LEAKS JUST BY HAVING THE CAR PUT ON A LIFT. I HAVE HAD TO PAY $375 FOR THIS REPAIR THAT WAS DUE TO THE DESIGN OF THE BRAKE HOSES IN THIS VEHICLE. *TR
WHILE DRIVING TO ORLANDO WITH MY KIDS AT 9:03 PM LAST NIGHT, I NEARLY GOT REAR ENDED ON I4 EAST. I WAS A LIL PUZZLED TO WHY SOMEONE WOULD FLYING TOWARD MY CAR AS IF I WAS A TARGET, UNTIL THE DRIVER OF THAT VEHICLE PULLED UP ASIDE OF ME, SCREAMING OUT "TURN ON YOUR LIGHTS." I IMMEDIATELY LOOKED AT MY HEADLIGHTS AND YELLED MY LIGHTS ARE ON. STILL A LITTLE CONFUSED, I PULLED THE CAR OVER, ONLY TO NOTICE THAT MY TAILLIGHTS WEREN'T ON. THIS MORNING THE LIGHTS WERE ON, NOW TONIGHT THEY DON'T WORK I REPLACED THE BULBS AND, THEY DON'T WORK EITHER. MY CAR HAS HAD QUITE A FEW ELECTRICAL PROBLEMS, AND A TRACTION RECALL THAT HAD BEEN REPAIRED IN 2010. I FOUND OUT TODAY THAT MY CAR HAS BEEN RECALLED FOR THE SAME EXACT PROBLEM. I HAD TO DRIVE HOME TONIGHT WITH MY HAZARD LIGHTS ON. WHAT CAN I DO? AND HOW AM I GOING TO GET AROUND AT NIGHT? *TR
POWER STEERING INTERMITTENTLY QUITS ON THE VEHICLE WHEN TURNING LEFT. RECENTLY UPON VEHICLE STARTUP THE CAR DINGED AND A MESSAGE WAS DISPLAYED TO HAVE EPS SERVICED - TURNING THE WHEEL EITHER DIRECTION WAS DIFFICULT. MOST OF THE TIME THE STEERING FUNCTIONS NORMALLY. INQUIRY WITH DEALER SAYS NO RECALL FOR STEERING ISSUES ON THE VEHICLE AT THIS TIME. *TR
TL*THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING AND SERVICE REQUIRED WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. IMMEDIATELY AFTER THE FAILURE, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE FAILURE MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE PASSENGER SIDE SERVICE AIR BAG INDICATOR ILLUMINATED WHILE THE PASSENGER SEAT WAS OCCUPIED. THE DEALER STATED THAT THE AIR BAG SENSOR MAY HAVE FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 115,000.
MERGING ONTO 65 MPH HIGHWAY WHEN CAR WOULD NOT ACCELERATE PAST 45 MPH. ENGINE WAS HIGH REVVING AND JERKING AS IT WAS TRYING TO CHANGE GEARS. CONSISTENTLY DEBILITATED UNTIL VEHICLE WOULD NO LONGER MOVE. *TR
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING INDICATOR ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
TRANSMISSION COMPLETELY FAILED AFTER 3 MONTHS AFTER WARRANTY WAS UP AND HAVE READ THAT THIS IS A WIDE SPREAD ISSUE THAT GM IS NOT ADDRESSING. *TR
THE FIRST INCIDENT WAS I WERE DRIVING DOWN THE ROAD AND THE REDUCE ENGINE MESSAGE CAME ON. SO LATER I DROVE AND I GOT ON A BRIDGE AND IT SHUT COMPLETELY DOWN. SO I WAITED FOR A WHILE THEN IT STARTED BACK UP. SO THE NEXT DAY IT STARTED BACK, SO I TOOK IT TO A CHEVROLET DEALER AND GOT A PART PUT ON. BUT THE NEXT DAY IT WAS DOING THE SAME THING,SO I TOOK IT BACK AND THEY PUT A NEW PART CAUSE THEY THOUGHT THE FIRST ONE HAD A DEFECT.SO NOW ITS READING SERVICE ESC AND POWER STEERING AND WONT SAY ANYTHING.AND THE BRAKE LIGHT COMES ON WHILE I'M DRIVING DOWN THE ROAD AND THE BCM GOES UP. *TR
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AS THE VEHICLE JERKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 100,600.
WHILE AT HIGHWAY SPEEDS (55-75) POWER TRAIN SURGES, AND CRUISE CONTROL WILL NOT ENGAGE. ALSO ESC SERVICE INDICATOR WARNING LIGHT TURNS ON. CONTACTED DEALER AND GAVE THEM THIS INFORMATION. HAD MY CAR SERVICED ON 7/14/2014 WITH NEW SPARK PLUGS, FUEL LINE CLEANING AND NEW BRAKES (FRONT AND BACK) AND THE ESC INDICATOR ILLUMINATING INTERMITTENTLY. STILL HAVE ISSUES. THEY SAY THAT MY VIN INDICATES THAT I DO NOT HAVE A RECALL FOR MY VEHICLE. BUT, MY CAR IS SHOWING ALL THE TELL-TALE SIGNS FOR WHAT IS DESCRIBED IN GM RECALL #13036 FROM 5/14/2014. *TR
I WAS DRIVING ON THE PENNSYLVANIA TURNPIKE AND A NEWER TOYOTA TUNDRA MADE UNSAFE LANE CHANGE AND AT HIGH SPEEDS CAME INTO MY LANE AND MADE IMPACT AND PUSHED ME INTO CEMENT BARRIER. THE TRUCK THEN SPUN COUNTER CLOCKWISE AND COLLIDED WITH THE FRONT OF MY CAR. I SUFFERED SMALL NECK FRACTURES AND SEVERE SPINAL ISSUES. THE AIRBAGS NEVER DEPLOYED AND THE DOCTOR STATED THE FRONT AIRBAG NOT DEPLOYING CREATED ISSUE WITH THE SEVERITY OF SPINE INJURY. PRODUCT LIABILITY OF THE SATURN AIRBAGS NEEDS TO BE ADDRESSED BY GM. *TR
THIS IS A RECURRING INCIDENT THAT BEGAN IN APRIL 2013. IT IS ALWAYS THE SAME: RUNS ROUGH LIKE IT IS GOING TO STALL, ENGINE LIGHT, SERVICE ESC AND TRACTION CONTROL MESSAGES ILLUMINATE. LATEST INCIDENT WAS JUNE 19, 2014. THIS VEHICLE HAS BEEN TO GM DEALER AT LEAST 5 TIMES FOR THIS PROBLEM, AND EXPECTING TO GO BACK TO DEALER THIS WEEK. I DO NOT KNOW WHY AND WOULD LIKE TO KNOW WHY I HAVE NOT RECEIVED A RECALL NOTICE FROM GM ABOUT THIS ONGOING PROBLEM. IS THIS DOUBLE-TALK FROM GM, BECAUSE I FEAR THAT THE SAFETY OF MYSELF AND MY PASSENGERS ARE IN JEOPARDY. I WOULD APPRECIATE AN ANSWER TO THIS SAFETY ISSUE AS SOON AS POSSIBLE. THANK YOU. *TR
THE DRIVER'S SEAT FRAME WELD IS BROKEN ON THE FRONT RIGHT .THE SEAT IS LOOSE AND SLUMPS ON THE RIGHT SIDE. THE VEHICLE IS UNSAFE TO DRIVE. *TR
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE BRAKE LIGHT ILLUMINATED WHEN THE PEDAL WAS NOT APPLIED AND WHEN APPLIED THE LIGHT WOULD NOT ILLUMINATE. THE FAILURE CONTINUED TO OCCUR FOR ONE MONTH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 14V252000 (ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC , VEHICLE SPEED CONTROL), HOWEVER THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE DEFECTS. THE APPROXIMATE FAILURE MILEAGE WAS 54,000 .
2009 SATURN AURA XE, APPROXIMATELY 124,400 MILES. WHEN I STARTED THE CAR, THE DIC POWER STEERING LIGHT WAS ON. I WAS UNABLE TO TURN THE STEERING WHEEL AT ALL. I GOT A RIDE HOME FROM WORK. THE NEXT DAY, A FRIEND CHANGED THE POWER STEERING FUSE. THE INDICATOR LIGHT WENT OUT AND I WAS ABLE TO DRIVE THE CAR HOME. THIS DIDN'T FIX THE PROBLEM, THOUGH. I HAD TO HAVE IT TOWED TO A REPAIR SHOP WHEN IT WENT OUT FOR GOOD. CODE: C0545-STEERING WHEEL TOGGLE SENSOR. THEY BLAMED THE POWER STEERING ISSUE ON HAVING THE BATTERY REPLACED. THEY DID SOME RESETTING OF CODES AND DID A RELEARN. THEY SAID THERE WERE NO RECALLS POSTED. MY SON PICKED UP THE CAR 3 DAYS LATER, WAS ABLE TO DRIVE 5 MILES BEFORE THE STEERING FROZE UP AGAIN. HE WAS STRONG ENOUGH TO BE ABLE TO TURN THE STEERING WHEEL AND GET THE CAR BACK TO THE SHOP. THEY DETERMINED THE PROBLEM WAS WITH THE STEERING COLUMN AND THE ENTIRE THING HAD TO BE REPLACED, STATING THERE WERE NO SERVICEABLE PARTS. AFTER ANOTHER WEEK, I PICKED UP MY CAR. THIS ENTIRE EVENT COST ME $1300+ IN REPAIRS AND RENTAL CAR FEES. IF GM HAD POSTED A RECALL SOONER, THEY WOULD HAVE FIXED IT RIGHT THE FIRST TIME. NOW, SATURN IS SAYING MY CAR ISN'T INCLUDED IN THE LATEST RECALL FOR POWER STEERING ASSIST AND THEY REFUSE TO REIMBURSE ME EVEN THOUGH MY CAR HAD A DEFECTIVE PART AND COULD HAVE CAUSED AN ACCIDENT HAD IT GONE OUT WHILE I WAS DRIVING ON THE INTERSTATE. THEY SAY THE RECALL IS VIN SPECIFIC AND THE PART IN MY CAR WASN'T DEFECTIVE. MAYBE MY CAR DIDN'T HAVE THE PREVI
POWER STEERING WENT OUT IN THE MIDDLE OF DRIVING. WAS ABLE TO GET CAR OFF THE ROAD, TURN CAR OFF, TURN CAR BACK ON AND POWER STEERING WORKED AGAIN FOR ABOUT 1/2 MILE BEFORE IT WENT OUT AGAIN WHILE DRIVING. I TOOK PICTURES OF THE WARNING LIGHTS THAT CAME ON. GM DEALER STATES EVERYTHING IS WRONG EXCEPT THE RECALLED PART. REFUSING TO REPLACE RECALLED PART. TRYING TO CHARGE 600 DOLLARS FOR REPAIR OF ENTIRE STEERING COLUMN. *TR
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED WHILE TRAVELING 20 MPH ON A HIGHWAY THE VEHICLE FAILED TO ACCELERATE BEYOND 20 MPH. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND RESTARTED THE VEHICLE; HOWEVER, IT DID NOT ACCELERATE OVER 20 MPH. THE VEHICLE RESUMED TO ITS NORMAL ACCELERATION AFTER IT WAS RESTARTED A THIRD TIME. THE FAILURE OCCURRED ON THREE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO DIAGNOSTIC TEST PERFORMED. THE FAILURE AND CURRENT MILEAGE WERE 56,000.
THERE ARE 4 RECALLS OUT FOR MY CAR, AND I HAVE NEVER RECEIVED ANY LETTERS TO GET THE WORK DONE. THE SUMMER OF 2013 THE CAR STALLED ON ME AND I HAD TO GET IT TOWED AND PAY TO REPLACE A WIRING HARNESS. I'M NOT SURE IF THIS WAS DUE TO A PART THAT WAS RECALLED OR NOT. IF IT IS, I WOULD LIKE TO KNOW IF I CAN GET REFUNDED FOR IT. ALSO, RIGHT BEFORE WINTER 2013 MY REMOTE STARTER QUIT WORKING; THE ENGINE LIGHT IS ON; I'M GETTING A FALSE WARNING LIGHT FOR THE TIRE PRESSURE; I HAVE HEARD A BING NOISE LIKE THE DOOR WAS OPEN BECAUSE I WAS USING THE TURN SIGNAL WHEN DRIVING; MY LEFT FRONT DOOR SPEAKER COMES ON WHENEVER IT FEELS LIKE IT; THE LIGHTS HAVE BLINK ON AND OFF AND MY CAR ALMOST WOULDN'T START. I THINK ALL OF THIS MIGHT BE AN ELECTRICAL PROBLEM. PLEASE CONTACT ME AND/OR SEND ME A LETTER ABOUT GETTING RECALLED PARTS REPLACED ON MY CAR. THANK YOU. [XXX] [XXX] [XXX] DUBOIS, PA [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
TL* THE CONTACT OWNS A 2000 SATURN AURA. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG FAILED TO ACTIVATE WHILE A PASSENGER WAS OCCUPYING THE SEAT. THE DEALER WAS CONTACTED. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 31000.
2009 SATURN AURA. CONSUMER WRITES IN REGARDS TO WINDSHIELD WIPER MOTOR ISSUES. *SMD THE CONSUMER STATED WHEN HE ENGAGED THE LEVER CONTROL FOR THE WINDSHIELD WIPERS, AT A SELECTED INTERMITTENT SPEED, THE WIPERS OVERLAPPED ONE ANOTHER AND STOPPED FUNCTIONING. AFTER HAVING THE WIPERS REPLACED, HE CONTINUED TO EXPERIENCE THE PROBLEM.*JB
VEHICLE CONTINUES TO LOSE POWER DRIVING ON HIGHWAY OVER 40 MPH. AAA CONTACTED BECAUSE THE VEHICLE WOULD NOT START. AAA TESTED VEHICLE AND NOTED THAT BATTERY WAS GOOD, ALTERNATOR WAS GOOD. VEHICLE STRUGGLES TO START AT IGNITION. VEHICLE IS PART OF RECALL BUT WHEN I RUN VIN AT GM SITE IT STATES MY VEHICLE DOES NOT HAVE AN ACTIVE RECALL. ESC AND ABS LIGHT ARE ALWAYS TURNING ON AND ENGINE ATTEMPT TO SHUT OFF AT HIGH SPEEDS ON FWY. AGAIN, I CALL THE DEALER AND MY VIN IS NOT PART OF ACTIVE RECALL YET ALL SAFETY AND LIFE THREATENING INDICATIONS ARE THERE. PLEASE ADVISE. *TR
DRIVER SEAT SUPPORT BAR BROKE BY WELD THIS IS A SAFETY HAZARD AND SHOULD BE A RECALL SEAT TIPS TO THE RIGHT WHILE DRIVING. *TR
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE VEHICLE CRASHED INTO THE REAR OF A VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED A HEAD INJURY AND REQUIRED MEDICAL ASSISTANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000. UPDATED 09/05/14*LJ
MY MOTHER WAS DRIVING HER VEHICLE WHEN IT SUDDENLY ACCELERATED TO OVER 100 MPH, SHE CRASHED HER VEHICLE AND DIED FROM THE IMPACT. WITNESSES STATE SHE HAD HER FLASHERS ON AND SHE WAS OBSERVED TRYING TO CONTROL THE VEHICLE. *TR
FRONT SEAT PASSENGER OBSERVED THAT THE PASSENGER AIR BAG LIGHT ON THE DASH WAS INDICATING OFF. IT REMAINS OFF WHEN THE CAR IS RUNNING. BOTH TURN SIGNAL LIGHTS WILL NOT AUTOMATICALLY TURN OFF WHEN THE TURN IS COMPLETED. TOOK IT TO THE DEALER WHERE I BOUGHT THE CAR AND HE SAID, WITHOUT INVESTIGATING, THAT THE STEERING WHEEL WOULD HAVE TO BE TAKEN OFF AND THE TURN SIGNAL STALK REPLACED WHICH HE ESTIMATED WOULD COST $600.00. I AM RETIRED FROM G.M. AND CAN'T AFFORD THAT. IS THERE A RECALL IN THE FUTURE FOR THESE DEFECTS. *TR
TURN SIGNALS DO NOT AUTOMATICALLY TURN OFF AFTER MAKING A TURN. TOOK IT TO A DEALER AND THEY SAID THAT THE STEERING WHEEL WOULD HAVE TO BE TAKEN OFF AND THE TURN SIGNAL STALK WOULD HAVE TO BE REPLACED. THAT WOULD COST $600.00. IS A RECALL EXPECTED FOR THIS DEFECT. *TR
THE PASSENGER AIRBAG HAS BEEN OFF FOR ABOUT 30 DAYS NOW AND I AM AFRAID IF I GET INTO AN ACCIDENT IT WILL BE FATAL. THIS IS DANGEROUS - CAN SOMEONE FROM GM ADDRESS THIS ISSUE. *TR
TL* THE CONTACT OWNS A 2009 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING SEIZED AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 63,000.
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED WHILE DRIVING 30 MPH THE POWER STEERING BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THE POWER STEERING ASSIST AS THE CAUSE OF FAILURE AND REPLACED THE STEERING COLUMN. THERE WAS A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 14V153000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,716.
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE POWER STEERING FAILED AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT WHEN ATTEMPTING TO ACCELERATE FROM A STOP AND MAKING A RIGHT TURN, THE STEERING WHEEL HARDEN AND BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE REPAIRS WERE UNKNOWN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING WOULD INTERMITTENTLY FAIL WITHOUT WARNING. THE VEHICLE WOULD BECAME INCREASINGLY DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 95,000.
MY VIN DOES NOT SHOW UP UNDER ANY RECALL EVEN THOUGH MY YEAR AND MODEL SHOWS IT SHOULD COME UP. THERE HAVE BEEN THREE DIFFERENT OCCASIONS WHERE THE STEERING HAS GONE OUT. ON TWO OCCASIONS, EVEN AFTER TURNING THE CAR OFF AND BACK ON IT WOULD STILL BE OUT. IT WAS OUT FOR 3 DAYS ONE TIME. WHEN I HEARD ABOUT THE RECALL, MY HUSBAND AND I WERE EXCITED BECAUSE WE THOUGHT IT WOULD FINALLY BE ABLE TO BE FIXED BUT GM STATES MY CAR ISN'T LISTED. I DON'T UNDERSTAND. WHAT AM I SUPPOSED TO DO? *TR
MY FAMILY HAS EXPERIENCED SUDDEN LOSS OF POWER 4 TIMES IN THE PAST 2 MONTHS ON MY 2009 SATURN AURA DURING DIFFERENT DRIVING CONDITIONS. THE VEHICLE IS IDENTIFIED AS HAVING RECALL AND VEHICLE MATCHES SUDDEN LOSS OF POWER WITHOUT WARNING. TURNING VEHICLE OFF AND RESTARTING DOES RESET STEERING EVENTUALLY, BUT THERE IS NO WARNING WHEN IT WILL OCCUR NEXT. I HAVE CONTACTED GM 4 TIMES AND THEY CONTINUE TO DELAY RESPONSE, INDICATING THAT THEY CANNOT UPLOAD THE VIN INFORMATION TO DETERMINE IF MY VEHICLE IS PART OF RECALL OF MAY 6, 2014? GM REFUSES TO FIX PROBLEM AND CONTINUES TO DELAY ANY ANSWERS FOR OVER 1 MONTH. I HAVE BEEN PROVIDED FALSE INFORMATION 3 TIMES FROM GM EXECUTIVE OFFICE ( CUSTOMER SERVICE) AND MY FAMILY CONTINUES TO BE FORCED TO DRIVE A VEHICLE THAT IS DEFECTIVE AND DANGEROUS. ALL I ASK GM IS TO DO THE RIGHT THING AND FIX MY VEHICLE BEFORE SOMETHING TERRIBLE HAPPENS. I HAVE WRITTEN NOTES OF MY SPECIFIC PROBLEMS AND FAILURE TO ACT BY GM. *TR
ON 4/27/14, VEHICLE LOST POWER STEERING AND POWER BRAKES WHEN DRIVING VEHICLE IN PARKING SPACE AT 10MPH. DRIVER APPLIED TWO FEET TO BRAKES AND VEHICLE WOULD NOT STOP. STEERING TOO DIFFICULT TO TURN. EMERGENCY BRAKE APPLIED AS VEHICLE EXTREMELY DIFFICULT TO STEER OR APPLY BRAKES TO STOP VEHICLE. NARROWLY MISSED BEING HIT BY ANOTHER VEHICLE. *JS
MULTIPLE AND FREQUENT TOTAL LOSS OF POWER STEERING WHILE DRIVING. NO ONE HAS BEEN HURT. SEEN THERE IS A RECALL ON THIS SAME ISSUE, CALLED THE DEALERSHIP AND GAVE THEM THE VIN, THEY RESPONDED WITH THE CAR HAS NO RECALL. I CALLED GM AT (800)-533-6000 AND WAS TOLD THE SAME. I FIND THIS TO BE IRONIC THAT CARS MADE THE SAME YEAR AS MINE HAVE A RECALL FOR THE SAME PROBLEM I'M EXPERIENCING BUT MINE VIN DOES NOT FALL WITHIN THE MAGIC NUMBERS OF THE RECALL. ANY HELP WOULD BE GREATLY APPRECIATED. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
ON THE STEERING COLUMN DISPLAY THE FOLLOWING MESSAGE WAS DISPLAYED "POWER STEERING". THIS MESSAGE WAS INTERMITTENT AND WENT OFF BEFORE THE CAR WAS BROUGHT TO THE DEALERSHIP FOR SERVICE. ON ANOTHER OCCASION IN 2014 THE POWER STEERING STOPPED WORKING MAKING IT HARD TO DRIVE THE CAR. ONCE THE CAR WAS RESTARTED THE STEERING WENT BACK TO NORMAL AND THE MESSAGE WENT AWAY. *TR
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING ESC WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 94,000.
WHEN DRIVING MY CAR WILL BRIEFLY LOSE POWER. GAS BECOMES UNRESPONSIVE. ONCE EVERYTHING KICKS BACK ON THE TRANSMISSION WILL NOT SHIFT, AND DASH DISPLAYS SERVICE ESC, TRACTION, POWER STEERING, ABS. AFTER THIS HAPPENS CAR WILL NOT START AFTER IT'S SHUT OFF. SOMETIMES IT JUST FLICKERS, CAUSING BRAKE LIGHTS TO STAY ON, BLINKERS TO CUT IN AND OUT. *JS
MY POWER STEERING WENT OUT AND INDICATED I NO LONGER HAD (ESP). I LOOKED THIS UP TODAY TO FIND THAT THERE IS A RECALL ON THE 2009 SATURN AURA FOR A PART THAT HAS TO DO WITH THIS. ALTHOUGH I AM UNSURE AS TO HOW TO DEAL WITH THIS RECALL ISSUE. *TR
DRIVER SEAT ABRUPTLY FELL DOWN TO THE RIGHT SIDE WHILE DRIVING. INSPECTION OF DRIVER SEAT REVEALED THAT THE RIGHT SIDE OF THE SEAT FRAME BROKE OFF. THIS CAUSED THE SEAT TO IMMEDIATELY INCLINE TO RIGHT SIDE. *TR
REAR PASSENGER RIGHT SIDE ELECTRONIC DOOR LOCK INTERMITTENTLY DOES NOT LOCK/OPEN. USAGE OF MANUAL LOCK/UNLOCK LATCH ON DOOR IS REQUIRED. *TR
ON 12/06/2013 MY PREGNANT DAUGHTER, MY 15 YEAR OLD AND 2 YEAR OLD DAUGHTER WERE DRIVING HOME IN OUR 2009 SATURN AURA. AS SHE BEGAN TO TURN INTO A BUSY HIGHWAY, THE ENGINE BEGAN TO SHAKE AND THE VEHICLE SUDDENLY STOPPED MID TURN IN THE MIDDLE OF A BUSY INTERSECTION/HWY. PASSER DRIVERS PULLED OVER AND HELPED PUSH MY GIRLS TO SAFETY. AAA WAS CONTACTED AND THE VEHICLE WAS TOWED TO MY HOME. I CONTACTED THE DEALER AND I WAS INFORMED THAT MY CAR WAS NO LONGER UNDER WARRANTY AND THAT I WOULD HAVE TO COVER THE COSTS OF SERVICING THE CAR. THE VEHICLE CONTINUES TO LOSE POWER AND TRY TO SHUT OFF AT CERTAIN SPEEDS. ABS AND TRACTION LIGHTS COME OFF AND ON, AND KEYS GET STUCK IN THE IGNITION. UNEXPECTED SHUT OFF OCCURRED AGAIN ON 12/17/2013. *TR
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SECURED IN PARK, IT WOULD ROLL AWAY IN EITHER DIRECTION. THE VEHICLE ALSO HAD TO BE SECURED IN NEUTRAL IN ORDER TO START AND THE EMERGENCY BRAKE HAD TO BE APPLIED IN TO STOP THE VEHICLE FROM MOVING. THE VEHICLE WAS NOT TAKEN TO DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V460000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 82,540.
REAR BRAKE LIGHTS WORK INTERMITTENTLY. MOST OF THE TIME THEY DO NOT WORK BUT THERE ARE RARE OCCASIONS THAT THEY DO WORK. I FOR SURE KNOW THAT THE THIRD BRAKE LIGHT DOESN'T WORK ALMOST ALL THE TIME. *TR
I WAS MAKING A LEFT TURN ONTO A ONE WAY. TRAFFIC WAS CLEAR ENOUGH TO ENTER. MY CAR SPUTTERED AND THE ESC SERVICE LIGHT CAME ON. THEN SERVICE TRACTION LIGHT. THEN CHECK ENGINE LIGHT. I STEPPED OFF THE GAS THEN STEPPED BACK ON IT. THE CAR THEN DIED. I WAS TURNING INTO 40 MILES PER HOUR TRAFFIC. I THOUGHT FAST BECAUSE THERE WERE 3 VEHICLES APPROACHING QUICKLY BEHIND ME. I HIT THE HAZARD LIGHTS. THE CAR THAT WAS APPROACHING SLAMMED ON BRAKES AND BLEW AT ME IN FRUSTRATION. WE SAT IN THE MIDDLE OF THE STREET FOR SEVERAL MINUTES. WHEN I FINALLY GOT THE CAR TO START AGAIN IT JERKED REALLY HARD WHEN PUTTING IT INTO GEAR. I COULD NOT GET THE CAR TO GO PAST 25 MILES PER HOUR IN 40 MPH TRAFFIC. THIS ALL HAPPENED WHILE MY [XXX] YEAR OLD SON WAS IN THE BACK SEAT. I AM AFRAID OF MY CAR! ITS BEEN TO THE DEALERSHIP TWICE. EACH TIME ITS GIVING THEM THE SAME ERROR CODE AND THEY ARE NOT SURE WHATS GOING ON WITH THE VEHICLE. I HAVE CONTACTED GM CUSTOMER SERVICE REGARDING THE ISSUE. I HAVE A CLAIM NUMBER AND WAS TOLD I WOULD BE CONTACTED THE NEXT DAY. ITS NOW TWO DAYS LATER AND NO ONE FROM GM CUSTOMER SERVICE HAS CONTACTED ME. I AM NOW SEVERAL HUNDRED DOLLARS IN THE HOLE BECAUSE OF THIS. WHY IS THERE NO RECALL. I FEAR THAT MY VEHICLE WILL GET US IN A TERRIBLE ACCIDENT CONSIDERING I TAKE THE HIGHWAY TO WORK DAILY. WHAT AM I TO DO? *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
LOST BRAKE LIGHTS - ELECTRICAL ISSUE. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Saturn Aura → · Every Aura year → · How the figures are calculated →