Page 4 of 8 · complaints 151–200 of 390

2009 Saturn Aura complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Electronic Stability Control (esc)
Filed Jan 19, 2018168,000 milesVA

WITHOUT WARNING THE STEERING AND THE ESC FAILED, WHEN YOU START THE CAR THE WARNINGS FLASH THAT THAT ARE OFF, ON THE RARE OCCASION THAT THEY TURN ON THEY TURN OFF WHILE THE CAR IS DRIVING, THE CAR LOSES ALL STEERING ASSISTANCE. WHEN THEY CONTROLS ARE ACTIVE THE STEERING WHEEL SHAKES UNCONTROLLABLY

Steering
Filed Jan 17, 2018177,100 milesPA

WHILE DRIVING THE POWER STEERING STOPPED FUNCTIONING AND STEERING BECAME VERY DIFFICULT ESPECIALLY AT LOWER SPEEDS. FOR SOME REASON MY VIN NUMBER IS NOT SHOWING UP AS ONE OF THE VEHICLES RECALLED EVEN THOUGH IT HAS THE DEFECTIVE EQUIPMENT INSTALLED IN IT. THE WHOLE DESIGN OF AN ELECTRONIC MOTOR INSTEAD OF A HYDRAULIC PUMP WITH FLUID SEEMS LIKE AN INEFFECTIVE DESIGN NO WONDER IT IS FAILING AND IS NOT FUNCTIONING PROPERLY. GM REFUSES TO ACKNOWLEDGE ANY FAULT IN THIS AND I DON'T UNDERSTAND WHY MY VEHICLE IS NOT ONE OF THE ONES THAT IS LISTED BY ITS VIN NUMBER

Air Bags
Filed Jan 9, 2018NY

THE PASSENGER AIR BAG SEAT SENSOR DOES NOT SENSE AT ALL TIMES A 130 LB ADULT IS SITTING IN THE SEAT SO IT DISABLES THE PASSENGER AIR BAG. I PAID THE GM DEALER TO HAVE THE PASSENGER SEAT CUSHION SENSOR REPLACED AND NOW THE PROBLEM HAS RETURNED. THE PROBLEM IS INTERMITTENT AND I MUST LOOK OVER TO SEE IF THE SENSOR DETECTED A PASSENGER BEFORE I PROCEED DRIVING. I TALKED TO THE DEALER BUT THEY DO NOT WANT TO COVER THE COST OF THE PASSENGER SEAT AIR BAG SENSOR . THE LAST TIME I HAD IT REPLACED AT THE GM DEALER IT COST ME SEVERAL HUNDRED DOLLARS.

Steering
Filed Jan 4, 2018TX

WHILE DRIVING THE STEERING WHEEL JUST LOCKED UP IT WAS VERY VERY HARD TO TURN THE WHEEL.

Electronic Stability Control (esc)
Filed Dec 29, 2017114,802 milesNJ

WHILE DRIVING BACK FROM WORK TODAY I GOT THIS MESSAGE // POWER STEERING SERVICE ESC// MESSAGE AFTER PUTTING THE VEHICLE IN REVERSE WHILE TRYING TO TURN.THE STEERING BECAME UNCONTROLLABLE AFTERWARDS. AFTER TURNING IGNITION OFF AND BACK ON THE ERROR MESSAGE WENT AWAY AND THINGS WENT BACK TO NORMAL.

Electronic Stability Control (esc)
Filed Nov 29, 201776,000 milesOH

WHILE DRIVING AT 25 MPH THE POWER STEERING HAS GONE OUT QUITE A FEW TIMES, RESTARTING THE CAR TURNS THE POWER STEERING BACK ON. WHILE DRIVING ANY ROAD, INCLUDING 70MPH HIGHWAYS, THE CAR WILL JOLT AND THE SERVICE ESC ALERT WILL GO OFF. IT'S ACTUALLY GETTING WORSE.

Electronic Stability Control (esc)
Filed Nov 23, 2017166,666 milesWA

TALARA RECALL ' I TURNED MY CAR ON AND IT KEPT KILLING FORWARD IT SAID POWER STEERING STABILITY ESC ,ESC OFF, AND THEN ENGINE POWER REDUCED IT KEPT ACCELERATING BY IT SELF I THOUGHT IT WAS THE BATTERY SO I BOAUGHT A NEW ONE BUT NOT EVEN WHEN THEY SWITCHED IT OUT WOULD IT STOP DOING THAT IT KEPT JULTING

Steering
Filed Nov 17, 2017170,000 milesNY

WHILE DRIVING (TWICE) ON A CITY STREET SUDDENLY THE SERVICE ESC, POWER STEERING NOTIFICATION LIGHT COMES ON AND I DO NOT HAVE ELECTRIC POWER STEERING. I AM ABLE TO TURN WITH DIFFICULTY TO SHOULDER OF ROAD. ONCE I TURN OFF THE CAR AND BACK ON, LIGHTS GO OFF AND ELECTRIC POWER STEERING IS RESTORED.

Electronic Stability Control (esc)
Filed Nov 12, 2017100,000 milesMI

WHEN I WAS GETTING OFF THE INTERSTATE I LOSE CONTROL OF MY POWER STEERING AND THE SERVICE ESC POWER STEERING LIGHT CAME ON AND I WAS ABLE TO PULL OVER INTO A GAS STATION I TURNED THE CAR OFF TURNED IT BACK ON AND THE POWER STEERING STARTED WORKING JUST FINE AGAIN.

Electrical System
Filed Nov 3, 2017166,000 milesMI

TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE ACCELERATING FROM A STOP, THE POWERING STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE STEERING WHEEL WORKED NORMALLY. THE FAILURE OCCURRED A TOTAL OF THREE TIMES. THE CONTACT WAS INFORMED BY AN EYEWITNESS THAT THE BRAKE LIGHTS REMAINED ILLUMINATED WHILE DRIVING; HOWEVER, WHILE AT A COMPLETE STOP WITH THE BRAKE PEDAL DEPRESSED, THE BRAKE LIGHTS WERE NOT ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THEY WERE AWARE OF THE FAILURE AND THAT THERE WERE RECALLS FOR BOTH OF THE FAILURES; HOWEVER, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V153000 (STEERING) AND 14V252000 (ELECTRICAL SYSTEM) DUE TO THE EXTENDED MILEAGE. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000. *LN UPDATED 8/21/18*JB

Service Brakes
Filed Nov 3, 201768,000 milesDE

DRIVING AND MY BRAKE LIGHTS COME ON. I STOP AND THEY GO OFF. AS I'M DRIVING I FEEL RESISTANCE LIKE MY BRAKES ARE BEING PUSHES

Engine
Filed Nov 2, 2017144 milesFL

I WAS DRIVEN IT AND STOP COMPLITY IN THE MIDLE OF THE CITY STREET SOME PEOPLE HELP ME TO PUSHED ON THE SIDE, AAA TOKED TO GMC ON MAIN STREET AND TELL ME THAT IT IS THE TRANSMISSION AND COST ME $3,000.00 TO FIXT IT AND WOUND NOT FIXT RECALLS, I HAVE BEEN WITH OUT A CAR FOR A MONTH, I WOULD APPRECIATE IF YOU HELP ME OUT TO HAVE SOME ONE TO FIXT THE RECALL OR SOME THING, PLEASE SIR HELP ME OUT [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Fuel/Propulsion System
Filed Sep 20, 2017112,000 milesCA

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT A VERY STRONG FUEL ODOR WAS PRESENT EVERY TIME THE GARAGE DOOR WAS OPENED. THE CONTACT STATED THAT THE ODOR WAS PRESENT FOR APPROXIMATELY THREE WEEKS, BUT HAS INTENSIFIED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

Air BagsCrash
Filed Aug 31, 201758,000 milesTX

TAKATA RECALL: GRANDDAUGHTER HAD A COLLISION 26 AUG 17, WHEN SHE APPLIED THE BRAKES THEY TRAVELED ALL THE WAY TO THE FLOORBOARD AND THE AIRBAGS FAILED TO DEPLOY. SHE WAS TRAVELING WEST AT 30MPH ON ARBROOK BLVD TO THE BOWEN RD INTERSECTION WHEN A CAR IN FRONT OF HER CHANGED LANES. SHE BRAKED TO AVOID THE CAR BUT COLLIDED INTO THE REAR END OF THE VEHICLE IN FRONT OF HER. BRAKE APPLY SENSOR (BAS) "AND DISABLEMENT OF CRASH AVOIDANCE FEATURES SUCH AS.... AND PANIC BRAKING ASSIST FEATURES." USAA AUTO CLAIM # 014301086-7103-8, POLICE REPORT: 2017 - 08380314, NHTSA # 14V252000.

Service Brakes
Filed Aug 1, 2017145,000 milesWI

WHEN GOING DOWN ROAD BREAK LIGHTS ARE ON. WHEN PRESS BREAK PEDAL BREAK LIGHTS GO OFF. THIS IS SIMILAR TO RECALL CAMPAIGN 14V252000 BUT MY VIN IS NOT LISTED IN THE RECALL. WITH THIS I AM GETTING WARNING OF SERVICE ESC THEN SERVICE TRACTION AND MY TRACTION CONTROL LIGHT WILL STAY ON THE DASH. DURING THESE TIMES THE VEHICLE WILL SHIFT ERRATICALLY, UP SHIFTING AND DOWN SHIFTING AT INCORRECT TIMES. THIS MAKES IT DIFFICULT SOMETIME TO CONTROL THE VEHICLE. THE BREAK LIGHT HAPPENS AT ANY SPEED. THE ERRATIC SHIFTING HAPPENS MOSTLY WHEN VEHICLE IS GOING GREATER THAN 35 MPH.

Electronic Stability Control (esc)
Filed Jul 31, 2017128,000 milesDE

THIS MORNING LEAVING WORK AFTER COMING TO A STOP, WHEN MAKING A RIGHT TURN TO RE-ENTER TRAFFIC HALFWAY THROUGH THE TURN THE POWER STEERING WENT COMPLETELY OUT NEARLY CAUSING ME TO HIT AN VEHICLE TURNING LEFT ONTO THE SAME STREET I WAS EXITING. THE POWER STEERING LIGHT ILLUMINATED ON THE DASH FOR NOT NEARLY FIVE SECONDS.

Electrical System
Filed Jul 27, 2017113,400 milesOH

TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING APPROXIMATELY 25 MPH APPROACHING A STOP, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED NORMALLY AFTER A FEW MINUTES. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED THREE OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (AXEL ROD BUICK/GMC IN PARMA, OHIO) WHERE IT WAS DIAGNOSED THAT THE TOTAL CONTROL MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,400.

Power Train
Filed Jul 24, 201780,000 milesNY

TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE ATTEMPTING TO SHIFT INTO THE PARK POSITION, THE VEHICLE FAILED TO SHIFT. THE CONTACT CALLED AN UNKNOWN DEALER WHO CONFIRMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V460000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS NOT AVAILABLE.

Engine
Filed Jul 18, 2017125,000 milesTX

TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE THE VEHICLE WAS PARKED IN A PARKING LOT, THE CONTACT DETECTED A FUEL ODOR. THE CONTACT CHECKED UNDERNEATH THE VEHICLE, BUT DID NOT SEE A FUEL LEAK. IN ADDITION, WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT'S HUSBAND, A MECHANIC, CHECKED THE CODE THAT READ LARGE EVAP LEAK. THE VEHICLE WAS TAKEN TO AUTO ZONE (LOCATED ON MAIN ST IN COLONY, TX). THE SALESPERSON PRINTED A LIST OF EIGHTEEN DIFFERENT EVAP LEAKS THAT COULD BE THE CAUSE OF THE FAILURE. THE CONTACT TOOK THE VEHICLE TO HUFFINES CHEVROLET (LOCATED IN LEWISVILLE, TX) WHERE IT WAS DIAGNOSED THAT THE CAM VALVE GASKET FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED FOR THE FUEL FAILURE. THE DEALER INFORMED THE CONTACT THAT THERE WAS A LEAK IN THE FUEL TANK AND THEY WOULD HAD TO DROP THE FUEL TANK TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED DUE TO THE DIAGNOSTIC COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

Steering
Filed Jul 14, 2017138,500 milesOK

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WAS TURNING THE OPPOSITE DIRECTION FROM WHAT THE CONTACT WOULD TURN. IN ADDITION, THE STEERING WHEEL WAS SHAKING VIOLENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND INFORMED NO RECALLS WERE ON THE VEHICLE AND CONTACT ED DAVID STANLEY CHEVROLET DEALER AT (405) 632-3600 TO DO A DIAGNOSTIC TEST. THE APPROXIMATE FAILURE MILEAGE WAS 138,500.

Service Brakes
Filed Jul 3, 2017NV

TAKATA RECALL THERE IS SOMETHING WRONG WITH THE STRUCTURE OF THE CAR THERE IS RATTLE/VIBRATION WHEN GOING OVER 50 MPH. CAR HAS BEEN MAINTENANCE TWICE IN THE PAST 2 YEARS FOR ELECTRICAL AND BREAK PAD REPLACEMENT AND I'M STILL HAVING A VIBRATION AND RATTLE SOUND WHILE DRIVING.

Power Train
Filed Jun 14, 201741,880 milesMI

35R WAVED PLATE BROKE AND DAMAGED TRANSMISSION INTERNAL COMPONENTS. ALSO DAMAGED TEAMS CASE. INDEPENANT SHOP SUGGESTED I TAKE THI CAR TO GM DEALER AS THIS IS HAPPENING ON OTHER VEHICLES WITH 6 SPEED ELECTRONIC CONTROLLED TRANSMISSIONS. GM DEALER TOLD ME THERE WAS A SERVICE ACTION AGAINST THIS TRANSMISSION WITH A 6 CYLINDER ENGINE, BUT MY CAR HAS A 4 CYLINDER ENGINE AND GM COULD NOT OFFER ANY ASSISTANCE.. GM CUSTOMER SERVICE REPRESENTATIVE SUGGESTED I CONTACT NHTSA WITH MY CONCERN OF DEFECTIVE TRANSMISSION IN VEHICLE. MY CAR HAS 41883 MILES AT TIME OF TRANSMISSION REPLACEMENT. WHEN WAVED PLATE SHATTERED, I WAS DRIVING ON I-94 WEST BOUND AT 55 MPH, CAUSING THE VEHICLE INTO LUMP MODE AS I BRAKED FOR TRAFFIC. I WAS FORTUNATE THAT I WAS NOT HIT BY THE PICK UP TRUCK BEHIND ME AS HE CHANGED LANES TO PASS.. CAR WAS REPAIRED AT GORDON CHEVROLET IN GARDEN CITY, MI 48135. CUSTOMER NUMBER 2440373, INVOICE NUMBER 21573.

Power Train
Filed May 29, 201775,442 milesMD

YIELDING ONTO A HIGHWAY, VEHICLE SUDDENLY FELT LIKE IT HAD NO FORWARD MOMENTUM WHEN APPLYING GAS BUT CORRECTED ITSELF. NEXT, TRAVELING ON A HIGHWAY, THE TRANSMISSION FELT LIKE IT WAS IN NEUTRAL. ONCE PULLED OVER AND RESTARTED, THERE WAS NO 3RD, 5TH OR REVERSE GEAR. VEHICLE HAD TO BE TOWED. MASSIVELY EXPENSIVE TRANSMISSION REBUILD.

Air Bags
Filed Apr 26, 2017118,557 milesFL

TL* THE CONTACT OWNS A 2009 SATURN AURA. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TURNED OFF THE VEHICLE AND THE WARNING INDICATOR WENT OFF. AFTER APPROXIMATELY FIVE MINUTES OF DRIVING THE VEHICLE, THE AIR BAGS WARNING INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE VIN WAS NOT INCLUDED IN THE AIR BAG RECALL. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR FLASHED APPROXIMATELY SIX OTHER TIMES AND THEN STOPPED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 118,557.

Service Brakes
Filed Apr 21, 2017155,000 milesMO

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V252000 (SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL). WHILE DRIVING 65 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND BOTH EXTERIOR BRAKE LIGHTS ILLUMINATED. THE CONTACT LATER DEPRESSED THE BRAKE PEDAL, BUT THE BRAKE LIGHTS FAILED TO ILLUMINATE UNTIL THE CONTACT FULLY DEPRESSED THE BRAKE PEDAL. THE FAILURE RECURRED MULTIPLE TIMES AND AT VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY COULD NOT ASSIST AND THAT THE CONTACT SHOULD PAY FOR DIAGNOSTIC TESTING OUT OF POCKET. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.

Power Train
Filed Mar 13, 2017IL

CAR GEAR SHIFT CABLE HAS SNAPPED CAUSING THE ABILITY TO PUT CAR IN PARK AND TURN OFF CAR WITHOUT IT BEING IN PARK AND ALLOWING THE CAR TO ROLL. THIS IS A RECALL FOR 2009 SATURN AURA BUT NOT FOR ONE WITH MY VIN EVEN THOUGH IT IS THAT PROBLEM IS THE EXACT THING THAT IS RECALLED.

Power Train
Filed Mar 6, 201792,500 milesDE

WITH ONLY 92500 MILES USE, VEHICLE 6 SPEED TRANSMISSION STARTED MAKING A HARD SOUND WHEN SHIFTING FROM 4TH GEAR TO 5TH GEAR, ESPECIALLY WHEN MOVING AT HIGHWAY SPEEDS AND ACCELERATING. DEALER INSPECTED AND FOUND THAT 35R PISTON AND WAVE PLATE ARE DEFECTIVE. RECOMMENDING TRANSMISSION OVERHAUL TO CORRECT. THIS IS THE SAME DEFECT NOTED IN PREVIOUS NHTSA ACTIONS FOR THIS VEHICLE ALTHOUGH DEALER CLAIMS VIN NUMBER IS NOT COVERED BY CURRENT ACTIONS.

Unknown or Other
Filed Feb 23, 201795,327 milesTX

MY TRANSMISSION WENT OUT SUDDENLY ON THE TEX-EXPRESS TOLL ROAD IN DALLAS, GOING 75 MPH (THE POSTED SPEED LIMIT) ON A NARROW 2 LANE OVERPASS IN THE DARK HOURS OF THE MORNING. THERE WERE PREVIOUSLY NO MECHANICAL PROBLEMS THEN SUDDENLY I WAS GOING ABOUT 45 MILES AN HOUR. I MANAGED TO GET OFF THE OVERPASS WITHOUT AN ACCIDENT BUT MY CAR WOULD NOT SHIFT TO HIGHER GEARS AND UPON PARKING IT I DISCOVERED IT WOULDN'T GO IN REVERSE EITHER. MY MECHANIC SAID THAT THE WAVE PLATE BROKE AND TORE OUT THE REST OF THE TRANSMISSION. OTHER GM CARS FROM MY YEAR HAD THEIR WAVE PLATES PART OF A VOLUNTARY RECALL, HOWEVER MY VIN IS NOT LISTED AS AN AFFECTED UNIT. I'M CONCERNED THE PROBLEM MAY BE MORE WIDE SPREAD THAN ORIGINALLY REPORTED.

Steering
Filed Feb 15, 2017170,000 milesWI

KEEP LOSING EPS - ELECTRIC POWER STEERING, WHILE DRIVING VEHICLE. WHILE DRIVING THE VEHICLE, WILL LOSE THE POWER STEERING PART, AND HAVE TO MAN-HANDLE THE WHEEL TO MANEUVER THE VEHICLE. THERE WAS A RECALL ON IT, OF WHICH I DID NOT KNOW ABOUT, DID NOT RECEIVE NOTIFICATION. NOW THAT I TAKE IT IN TO BE FIXED, AM TOLD THAT THERE IS A LIMIT OF 150,000 MILES ON THIS RECALL, I AM AT 195,000. IF I HAD KNOWN ABOUT, AND RECEIVED OFFICIAL NOTIFICATION, WOULD HAVE TAKEN IT IN EARLIER. THE EPS ERROR CAN HAPPEN ON VEHICLE START UP, OR WHILE DRIVING THE CAR. HTTP://GM.OEMDTC.COM/4286/15356-LOSS-OF-ELECTRIC-POWER-STEERING-ASSIST-2007-2012-CHEVROLET-PONTIAC-SATURN 15356 ' LOSS OF ELECTRIC POWER STEERING ASSIST ' 2007-2012 CHEVROLET PONTIAC SATURN

Electronic Stability Control (esc)
Filed Feb 8, 2017180,000 milesMI

TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING APPROXIMATELY 70 MPH, THE SERVICE ESC AND POWER STEERING FAILURE MESSAGES SUDDENLY ILLUMINATED AND THE VEHICLE'S SPEED REDUCED TO 50 MPH. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.

Steering
Filed Feb 6, 2017124,000 milesWI

2/27/15 STEERING WHEEL VIBRATION W/SERVICE ESC POWER STEERING. LOSS OF POWER STEERING. DIAGNOSED AS FAULTY TORQUE SENSOR. IT WAS FIXED. 2/5/17 IT IS DOING THE SAME THING AGAIN. RECALL FOR THIS BUT FOR SOME REASON MY CAR WAS ALSO NOT INCLUDED. THIS SEEMS TO BE A VERY COMMON PROBLEM. THIS IS A BIG SAFETY ISSUES THAT THE OEM SHOULD COVER FOR ALL VEHICLES IN THE TIME FRAME THAT IT COVERS. THIS HAPPENED WHILE STATIONERY AND WHILE MOVING.

Electronic Stability Control (esc)
Filed Feb 2, 2017110,000 milesMA

MY CAR HAS BEEN NOTHING BUT PROBLEMS SINCE I PURCHASED IT. THE MOONROOF HAS LEAKED AND I HAVE PAID TO HAVE IT REPAIRED SEVERAL TIMES EVEN THOUGH GM SAYS THEY AREN'T TO BLAME. THE LEAKS IN THE MOONROOF ARE ONLY WHAT I CAN START TO ATTRIBUTE THE ELECTRICAL PROBLEMS TO. I RANDOMLY LOOSE RADIO CONTROLS, HAVE BUTTONS THAT DON'T WORK, CANT USE MY KEY FOBS AFTER REPLACING THEM AND REPLACING BATTERIES ONLY THE "PANIC" BUTTON WILL WORK. WHAT TAKES THE CAKE IS THE REDUCED ENGINE POWER LIGHT THAT CAME ON YESTERDAY AND THE SERVICE ECM LIGHT, NEARLY KILLING US ON THE HIGHWAY. I GET REDUCE ENGINE POWER BUT WITH NO WARNING TO GO FROM 68 TO 35 IN THE HIGH SPEED LANE IS ASKING FOR DEATH. ON TOP OF IT THE MORE I'VE GOOGLED THE ISSUES IT SEEMS LIKE THIS IS AN ELECTRICAL PROBLEM GM IS WELL AWARE OF AND NEVER HAS DONE ANYTHING ABOUT FROM 2007-2009 AURAS, THERE ARE A LOT OF PEOPLE WHO SAY THEY'VE SPENT THOUSANDS OF DOLLARS AT THE GM DEALERSHIP TRYING TO SOLVE THEIR PROBLEMS T =O BE GIVEN NO REAL ANSWERS. I AM SCARED NOW TO DRIVE MY VEHICLE AGAIN AS THE LIGHTS WENT OFF AND IT "SEEMS" TO BE FINE. I AM EVEN MORE SCARED TO BRING IT TO A DEALERSHIP WHERE IF THE LIGHTS AREN'T ON THEY CANT DIAGNOSE IT, ALTHOUGH IT SOUNDS LIKE FROM WHAT I'VE READ EVEN WITH LIGHTS ON DIAGNOSES' ARE POOR AND NOT ACCURATE. ENOUGH PEOPLE ARE DESCRIBING THE SAME EXACT THINGS GOING ON WITH THEIR VEHICLES HOW IS THERE NO DEFINITIVE FIX AND WHY ARE PEOPLE BEING SENT BACK OUT ON THE ROADS WITH FAULTY CARS. NOT ONLY THAT IF 3 YEARS

Electrical SystemFire
Filed Jan 20, 2017140,000 milesIL

TL* THE CONTACT OWNED A 2009 SATURN AURA. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY TIGHT AND THE POWER STEERING FAILED SEVERAL TIMES WITHOUT WARNING. IN ADDITION, THE SHIFT LEVER FAILED TO FUNCTION PROPERLY. WHEN THE VEHICLE WAS PLACED IN PARK, IT ROLLED AND THE CONTACT HAD TO QUICKLY APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. WHILE DRIVING 30 MPH, A FIRE ERUPTED UNDER THE HOOD. THE CONTACT WAS ABLE TO PULL THE VEHICLE INTO A FUEL STATION. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 140,000.

Steering
Filed Jan 17, 2017183,000 milesMN

EPS POWER STEERING FAILURE

Engine
Filed Jan 6, 2017120,000 milesOH

VEHICLE INTERMITTENTLY STALLS WHILE TRAVELING. CAUSING THE INABILITY TO STEER PROPERLY, ALWAYS RECEIVE BEEPING ALERT WITH SERVICE ESC IN INSTRUMENT PANEL.

Steering
Filed Jan 4, 2017130,000 milesTN

I HAVE MY DAUGHTER MY 2009 SATURN AURA FOR HER 16TH BIRTHDAY. SHE BEGAN DRIVING ON NOV. 24TH AFTER COMPLETING DRIVER'S EDUCATION COURSE. SHE AND HER BROTHER WERE DRIVING TO SCHOOL TODAY AND THE POWER STEERING WENT OUT. LUCKILY NO ONE WAS HURT. WHEN SHE ARRIVED AT SCHOOL SOME BOYS CAME OVER AND HELPED HER. MY DAUGHTER HAS BEEN IN THE HOSPITAL, HAS AN UPCOMING SURGERY, AND NOW HER CAR IS A SAFETY HAZARD. I SEARCHED MY VIN TO FIND A RECALL I WAS NOT AWARE OF FOR THE BACK BREAK LIGHT. THIS IS GETTING FIXED THIS WEEK! THERE IS A RECALL ON MY CAR'S ELECTRICAL STEERING SYSTEM RECALL: 14V153000 RECALL DATE 03/31/2014 COMPONENT STEERING:ELECTRIC POWER ASSIST SYSTEM RECALL: 14E044000 7/21/2014 COMPONENT: STEERING MY VIN IS NOT INCLUDED IN THESE RECALLS OR MANY OTHERS IT SHOULD BE! I AM A SINGLE MOTHER OF TWO CHILDREN WITH NO CHILD SUPPORT AND MOUNTING MEDICAL BILLS FOR MY DAUGHTER. I CANNOT AFFORD TO FIX SOMETHING GM HAS RECALLED! MY DAUGHTER DOESN'T DESERVE THIS! NO ONE DOES! I LOVE GM VEHICLES. I GOT A 2010 DENALI USED SO MY DAUGHTER COULD HAVE A CAR AND HELP OUT THE FAMILY. NOW SHE CANNOT DRIVE IT AT RISK OF HURTING HERSELF AND OTHERS!!! AND AFTER SEEING ALL THERE RECALLS I MAY GET RID OF ALL OF THESE CARS, ONCE AND IF THEY CAN GET FIXED. PLEASE EMAIL ME AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Steering
Filed Dec 23, 2016129,000 milesWA

I WAS PULLING OUT OF MY JOB, AND ALL OF A SUDDEN MY CAR STARTED SLIDEING A LITTLE TO THE RIGHT AND I HAD NO POWER STEERING. THEN IN MY DASH IT KEPT BLINKING POWER STERRING ESC, ITS DONE IT 3 TIMES NOW..IVE TAKEN IT TO GM MOTOR AND PEP BOYS AND BECAUSE IT DIDN'T HAPPEN TO THEM THEY WONT FIX IT.

Steering
Filed Dec 23, 2016150,000 milesTN

I BOUGHT MY 2009 SATURN AURA IN SEPTEMBER OF 2015. JUST RECENTLY IN DECEMBER OF 2016, WHENEVER I STARTED THE VEHICLE, THE STEERING WHEEL WOULD BEGIN TO VIBRATE FOLLOWED BY THE POWER STEERING WARNING LIGHT ILLUMINATING. UPON DRIVING THE VEHICLE, THE POWER STEERING GOES COMPLETELY OUT AT ANYTIME. *TR

Steering
Filed Dec 20, 2016140,000 milesMI

TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING STOPPED WORKING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Electrical SystemFire1 injured
Filed Nov 30, 2016160,000 milesLA

TL* THE CONTACT OWNED A 2009 SATURN AURA. WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE INADVERTENTLY VEERED TO THE RIGHT SIDE OF THE ROAD. IN ADDITION, THE CONTACT NOTICED SMOKE AND FLAMES COMING FROM THE FRONT PASSENGER SIDE AND REAR OF THE VEHICLE. AS A RESULT, THE CONTACT SUSTAINED SECOND DEGREE BURNS ON BOTH ARMS AND LEFT LEG THAT REQUIRED MEDICAL ATTENTION. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT WAS UNAWARE OF A POLICE REPORT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

Fuel System, Gasoline
Filed Oct 28, 201689,000 milesCA

TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE THE VEHICLE WAS PARKED, A FUEL ODOR WAS PRESENT AND THE CONTACT NOTICED FUEL LEAKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000. UPDATED 01/27/17*LJ UPDATED 02/01/17.*JB

Service Brakes
Filed Sep 26, 201699,000 milesMD

THIS VEHICLE HAS SUPPOSEDLY ALREADY BEEN SERVICED UNDER RECALL CAMPAIGN NUMBER 14V252000. HOWEVER, INTERMITTENTLY, THE BRAKE LIGHTS ILLUMINATE WITHOUT THE BRAKE PEDAL BEING PUSHED; THE BRAKE LIGHTS DON'T ILLUMINATE WHEN THE PEDAL IS PUSHED; DIFFICULTY ENGAGING OR DISENGAGING THE CRUISE CONTROL, AND CRASH AVOIDANCE FEATURES SUCH AS TRACTION CONTROL, ELECTRONIC STABILITY CONTROL, AND PANIC BRAKING ASSIST FEATURES BECOME DISABLED. THE DATE GIVEN BELOW FOR OCCURRENCE OF THE INCIDENT IS JUST THE MOST RECENT OCCURRENCE. THIS ISSUE CAN HAPPEN ON A DAILY BASIS AND HAS BEEN RETURNED TO THE DEALER THAT PERFORMED THE RECALL SERVICE BUT NOTHING IS FOUND TO ADDRESS THE INCIDENT.

Power Train
Filed Aug 25, 2016171 milesWA

NEED DOUBLE CHECK MY CAR

Visibility/Wiper
Filed Aug 19, 2016MI

RIGHT SIDE WINDSHIELD WIPER WASHER NOZZLE BROKE AT THE ELBOW WHERE IT CONNECTS THE WASHER HOSE, THE WINDSHIELD CAN'T BE CLEANED, SIMPLE USE OF THE SYSTEM AND THIS SMALL PIECE BROKE, DESIGN OR MANUFACTURING QUALITY?

Electrical System
Filed Aug 6, 201686,000 milesVA

FOR TWO DAYS WHEN STARTING IT MADE A WEIRD NOISE BUT IT SOUNDED LIKE THE FAN TO THE A/C MIGHT BE GOING. THEN MY WARNING GAUGES STARTED APPEARING WARNING OF MY AIR BAG AND OIL. THE NEXT TIME I WENT TO START THE CAR THE CAR WOULD NOT START AT ALL AND THE LIGHTS INSIDE THE CAR FLASHED AND THE CAR MADE A STRANGE NOISE.

Traction Control System
Filed Jul 11, 2016165,000 milesIN

TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING AT ANY SPEED, THE BRAKE LIGHTS REMAINED ILLUMINATED WHEN THE BRAKE PEDAL WAS NOT DEPRESSED. IN ADDITION, THE CRUISE CONTROL WOULD NOT ENGAGE, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED, AND THE REMOTE STARTER WOULD NOT WORK. THE VEHICLE WAS REPAIRED IN SEPTEMBER OF 2014 PER NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.

Service Brakes
Filed Jun 24, 201662,500 milesCO

I OWN A 2009 SATURN AURA. LAST YEAR, IT WAS RECALLED DUE TO A FAULT WITH A BREAK LIGHT MALFUNCTION, CAUSING THE BREAK LIGHTS TO REMAIN ILLUMINATED AT ALL TIMES. I TOOK MY SATURN IN TO MY LOCAL GM TECHNICIAN TO HAVE THE ISSUE ADDRESSED AT THAT TIME. UNFORTUNATELY, THE ISSUE HAS RETUNED TO MY VEHICLE WITHIN THE LAST MONTH, AND MY BRAKE LIGHTS ARE CONSTANTLY ON WHILE I'M DRIVING THE CAR, UNLESS I ACTUALLY USE THE BREAK PEDAL, AT WHICH POINT, THEY GO OFF. I AM AT ODDS WITH MY LOCAL GM SHOP AS TO LOOKING AT THIS ISSUE AGAIN (AS IT WAS A SAFETY RECALL), AND I'M HOPING I CAN GET SOME KIND OF AUTHORIZATION OR VOUCHER TO PERFORM THIS SERVICE AGAIN TO TAKE CARE OF THIS ALREADY-RECALLED ISSUE. GM WOULD LIKE TO CHARGE ME TO PERFORM A SERVICE DIAGNOSTIC TEST, AND CANNOT GUARANTEE THAT THE ORIGINAL TERMS OF THE RECALL WOULD BE HONORED. I DON'T FEEL IT IS RIGHT TO SPEND MONEY ON A VEHICLE SAFETY ISSUE (UNDER A RECALL, NO LESS) CONSIDERING THAT GM HAS ALREADY RECALLED MY CAR ONCE AND THIS IS THE SAME PROBLEM I HAD IN THE PAST WHICH PROMPTED THE ORIGINAL RECALL IN THE FIRST PLACE. IT IS DANGEROUS TO DRIVE MY CAR IN ITS CURRENT CONDITION, AND I BELIEVE UNFAIR FOR GM TO TAKE ADVANTAGE OF TREATING THIS REPEAT ISSUE AS A "NEW" ISSUE. ANY INFORMATION YOU CAN PROVIDE WOULD BE GREATLY APPRECIATED!

Service Brakes
Filed Jun 7, 201674,000 milesFL

BRAKE LIGHTS ILLUMINATE WITHOUT BRAKE PEDAL BEING DEPRESSED, AND DO NOT ILLUMINATE WHEN BRAKE PEDAL IS DEPRESSED WHILE DRIVING. SERVICE TRACTION, SERVICE ERC, AND ESC OFF WARNINGS APPEAR ON DASHBOARD. NHTSA CAMPAIGN # 14V252000, GM RECALL # 13036 WAS NOT APPLIED TO MY VIN EVEN THOUGH MY MANUFACTURE DATE IS 12/08, WITHIN THE SPECIFICATIONS OF SAID RECALL.

Steering
Filed Jun 6, 2016231,000 milesFL

WHILE DRIVING ON THE INTERSTATE MY DASH WARNING SIGNALS POWER STEERING FAILURE AND THE POWER STEERING IMMEDIATELY CEASED WORKING. I HAD TO MANUALLY STEER THE CAR TO THE SHOULDER. I WAS FORTUNATE THAT THERE WERE NO CARS BEHIND ME THERE IS A SPECIAL EXTENSION OF WARRANTY BUT GM WILL NOT REPAIR OVER 150,000 IT SHOULD BE A MANDATORY SAFETY RECALL. VERY DANGEROUS GM WANTS $1000 TO FIX "STEERING TORQUE INPUT SENSOR CO545"

Seats
Filed May 17, 201679,000 milesWA

DRIVER SEAT WELDED BRACKET IS BROKEN. SEAT IS NOT STABLE AND IN THE EVENT OF A CRASH, I AM CERTAIN THAT THERE WILL BE INJURY. I WEIGH ONLY 160LBS AND WHILE DRIVING HEARD THE SNAP OF THE BRACKET.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Saturn Aura → · Every Aura year → · How the figures are calculated →