Volkswagen Group of America, Inc.: Back Over Prevention › Software
Volkswagen Group of America, Inc. reported this defect to federal regulators on Jun 27, 2024 and put the number of vehicles at risk at 84,432. The repair is free for as long as the recall stands.
The defect
Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of injury or crash.
The remedy
Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2024 Volkswagen Atlas | 176 | 8 | 2 | 7 |
| 2024 Volkswagen Atlas Cross Sport | 101 | 8 | 1 | 3 |
| 2024 Volkswagen Golf R | 12 | 1 | 0 | 0 |
| 2024 Volkswagen GTI | 29 | 2 | 0 | 2 |
| 2023 Volkswagen Golf R | 6 | 3 | 0 | 0 |
| 2023 Volkswagen GTI | 6 | 5 | 0 | 0 |
| 2022 Volkswagen Golf R | 10 | 5 | 0 | 0 |
| 2022 Volkswagen GTI | 29 | 6 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V480000.
Full record for the 2024 Volkswagen Atlas → · Recalls carrying a do-not-drive advisory → · Where this data comes from →