2020 Keystone Impact

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 4 times.

What fails
ComponentReportsCrashesFiresInjuries
Unknown or Other1
001

4 safety recalls

Part 573 reports
Equipment › Mechanical › Integrated Jack/Leveler/Stabilizer22V726000
Filed Sep 29, 20229,678 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.

Risk. A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.

Remedy. Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.

Equipment › Appliance › Oven/Stove/Cooktop21V019000
Filed Jan 20, 2021309 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain 2019-2020 Impact 26V, 28V, 29V, 311, 317, 330, 332, 343, 351, 359, 367, 415, 3118, 3219 recreational trailers, equipped with Dometic 3 burner cooking stoves. The internal O-ring between the saddle valve and the manifold can experience a propane gas leak.

Risk. A gas leak can increase the risk of a fire.

Remedy. Keystone will notify owners, and dealers will remove the existing manifold bolts and seals and install new seals and bolts, free of charge. The recall began February 12, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-398.

Electrical System › Wiring20V428000
Filed Jul 24, 2020594 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.

Risk. A generator that is able to energize the shore power connection may increase the risk of injury.

Remedy. Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.

Equipment › Electrical20V398000
Filed Jul 7, 20208,313 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.

Risk. If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.

Remedy. Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.

What owners reported

Newest filings
Unknown or Other1 injured
Filed Aug 24, 2020NJ

THE TRAILER DOOR RELEASED UNEXPECTEDLY CAUSING SEVERE PERSONAL INJURIES

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2020
YearComplaintsRecallsFiresDeathsAssessment
20260100Routine
20230200Routine
20220400Routine
20210400Routine
2020 — this page1400Routine
20190400Routine
20180200Routine
20170200Routine
20160300Routine
20151300Routine
20140100Routine

Compare every Impact year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 29, 2022. Source: NHTSA Office of Defects Investigation.