2021 Keystone Impact

Routine

No owner complaints are on file for this vehicle. It has been recalled 4 times.

4 safety recalls

Part 573 reports
Equipment › Recreational Vehicle/Trailer23V082000
Filed Feb 15, 20235,564 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain 2021-2023 Carbon, Fuzion, Impact, and Raptor travel trailers. The fuel station controller may fail.

Risk. A failure of the fuel station controller increases the risk of a fire.

Remedy. Dealers will inspect the circuit protection and install a 15-amp fuse and a box to protect the fuel station controller, free of charge. Owner notification letters were mailed April 5, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-439.

Equipment › Mechanical › Integrated Jack/Leveler/Stabilizer22V726000
Filed Sep 29, 20229,678 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.

Risk. A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.

Remedy. Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.

Fuel System, Gasoline › Storage20V538000
Filed Sep 3, 2020119 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain 2021 Fuzion recreational trailers (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and 2021 Impact recreational trailers (models 343, 359, 367 and 415). The auxiliary fuel supply tank mounting straps may have been improperly secured with grade 2 bolts instead of grade 5 bolts.

Risk. The grade 2 bolts may break under certain conditions, causing the auxiliary fuel supply tank to detach, increasing the risk of a vehicle crash and/or fire.

Remedy. Keystone will notify owners, and dealers will inspect and replace the tank strap mounting bolts, as necessary, free of charge. The recall began October 2, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-385.

Electrical System › Wiring20V428000
Filed Jul 24, 2020594 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.

Risk. A generator that is able to energize the shore power connection may increase the risk of injury.

Remedy. Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.

Across model years

Worst on record: 2020
YearComplaintsRecallsFiresDeathsAssessment
20260100Routine
20230200Routine
20220400Routine
2021 — this page0400Routine
20201400Routine
20190400Routine
20180200Routine
20170200Routine
20160300Routine
20151300Routine
20140100Routine

Compare every Impact year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Feb 15, 2023. Source: NHTSA Office of Defects Investigation.