Chrysler (FCA US LLC): Electrical System › Wiring › Interior/Under Dash
Chrysler (FCA US LLC) reported this defect to federal regulators on Jun 9, 2020 and put the number of vehicles at risk at 23,079. The repair is free for as long as the recall stands.
The defect
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
The risk
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
The remedy
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Chrysler Pacifica Plug-In Hybrid | 58 | 2 | 0 | 3 |
| 2019 Chrysler Pacifica Plug-In Hybrid | 45 | 2 | 0 | 0 |
| 2018 Chrysler Pacifica Plug-In Hybrid | 224 | 6 | 12 | 3 |
| 2017 Chrysler Pacifica Plug-In Hybrid | 79 | 6 | 5 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V334000.
Full record for the 2020 Chrysler Pacifica Plug-In Hybrid → · Recalls carrying a do-not-drive advisory → · Where this data comes from →