2020 Mack Granite (gr)

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the power train. It has been recalled 7 times.

What fails
ComponentReportsCrashesFiresInjuries
Power Train2
000

7 safety recalls

Part 573 reports
Seat Belts › Front › Anchorage25V666000
Filed Oct 6, 202515,841 vehiclesMack Trucks, Inc.

Defect. Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Risk. An improperly welded seat belt anchorage bracket can detach during a crash, increasing the risk of injury.

Remedy. Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 13, 2025.

Electrical System › Software24V792000
Filed Oct 23, 202459,338 vehiclesMack Trucks, Inc.

Defect. Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

Risk. Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.

Remedy. Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.

Tires24V773000
Filed Oct 18, 202449 vehiclesMack Trucks, Inc.

Defect. Mack Trucks, Inc. (Mack) is recalling certain 2019-2025 GR and 2018 GU Granite vehicles equipped with non-DOT tested tires. The tires may not have been DOT tested and confirmed to be sufficient for the vehicles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 119, "New Pneumatic Tires - Other Than Passenger Cars."

Risk. Insufficient tires can fail, increasing the risk of a crash.

Remedy. Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed November 6, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0471.

Exterior Lighting › Turn Signal23V600000
Filed Aug 25, 202327,418 vehiclesMack Trucks, Inc.

Defect. Mack Trucks, Inc. (Mack) is recalling certain 2015-2023 GU and GR vehicles. The turn signals may be positioned incorrectly, reducing their visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk. Low turn signal visibility may not alert other drivers to a turning vehicle, increasing the risk of a crash.

Remedy. Dealers will add additional turn signal lighting, free of charge. Owner letters were mailed September 25, 2024. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0448.

Electronic Stability Control (esc) › Control Module › Software21V233000
Filed Apr 1, 2021557 vehiclesMack Trucks, Inc.

Defect. Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."

Risk. A vehicle that drifts out of its lane increases the risk of a crash.

Remedy. Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.

Steering › Linkages › Drag › Link › Connection19V896000
Filed Dec 16, 201980 vehiclesMack Trucks, Inc.

Defect. Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The castle nuts and cotter pins used to connect the steering drag link to the pitman arm and steering arm may have not been correctly installed, potentially causing separation of the drag link.

Risk. If the drag link separates, loss of steering control my occur, increasing the risk of a crash.

Remedy. Mack will notify owners, and dealers will inspect the drag link attachment points, repairing them, as necessary, free of charge. The recall began January 14, 2020. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0420.

Visibility › Rearview Mirrors/Devices › Exterior19V054000
Filed Jan 24, 20193,906 vehiclesMack Trucks, Inc.

Defect. Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.

Risk. If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.

Remedy. Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0416.

What owners reported

Newest filings
Power Train
Filed Jan 25, 2024WA

The driver was driving down an arterial street and the thru shaft failed on a blind corner. The driver was able to limp the truck to the shoulder. The drivers safety was put at risk as well as everyone else on the road, there would have been no way to move the trailer if it had been loaded and was blocking the road. The dealer was able to replace the thru shaft. The differential failed 7 months later and broke the drive shaft in half. Luckily the driver was able to get over to the shoulder and the pieces wedged between the crossmember and bottom of the truck so nothing was dropped onto the highway. The dealer performed the repairs under warranty. There was no warning before this happened.

Power Train
Filed Jan 25, 2024WA

The driver was driving down the freeway and lost all power. The driveshaft fell out of the truck at 70 mph, luckly the truck was working a night shift and traffic was light, only a piece was still attached. The dealer confirmed rear differenial failure. There were no warnings before the failure.

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2023
YearComplaintsRecallsFiresDeathsAssessment
20270100Do not drive
20260100Do not drive
20251800Do not drive
202401000Routine
20232800Routine
20222900Routine
20210900Routine
2020 — this page2700Routine
20192700Routine
20180200Routine
20170100Routine
20160100Routine
20150100Routine

Compare every Granite (gr) year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 6, 2025. Source: NHTSA Office of Defects Investigation.