Volkswagen Group of America, Inc.: Unknown or Other
Volkswagen Group of America, Inc. reported this defect to federal regulators on May 16, 2018 and put the number of vehicles at risk at 252. The repair is free for as long as the recall stands.
The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
The risk
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
The remedy
Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
32 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2017 Volkswagen Tiguan | 76 | 4 | 0 | 6 |
| 2016 Volkswagen CC | 26 | 6 | 0 | 1 |
| 2016 Volkswagen E-Golf | 18 | 5 | 0 | 0 |
| 2016 Volkswagen Eos | 4 | 2 | 1 | 0 |
| 2016 Volkswagen Golf | 85 | 9 | 0 | 1 |
| 2015 Volkswagen CC | 30 | 4 | 0 | 0 |
| 2015 Volkswagen E-Golf | 29 | 3 | 0 | 0 |
| 2015 Volkswagen Eos | 3 | 2 | 0 | 0 |
| 2015 Volkswagen Golf | 131 | 12 | 3 | 7 |
| 2015 Volkswagen Tiguan | 62 | 4 | 1 | 1 |
| 2015 Volkswagen Touareg | 24 | 2 | 0 | 0 |
| 2014 Volkswagen CC | 80 | 5 | 0 | 3 |
| 2014 Volkswagen Eos | 41 | 3 | 0 | 0 |
| 2014 Volkswagen Golf | 12 | 5 | 0 | 1 |
| 2014 Volkswagen Tiguan | 84 | 3 | 0 | 2 |
| 2014 Volkswagen Touareg | 27 | 2 | 2 | 1 |
| 2013 Volkswagen CC | 148 | 5 | 0 | 7 |
| 2013 Volkswagen Eos | 26 | 4 | 1 | 0 |
| 2013 Volkswagen Golf | 43 | 5 | 1 | 2 |
| 2013 Volkswagen GTI | 34 | 2 | 1 | 1 |
| 2013 Volkswagen Tiguan | 140 | 3 | 1 | 2 |
| 2013 Volkswagen Touareg | 30 | 2 | 0 | 1 |
| 2012 Volkswagen CC | 230 | 6 | 3 | 11 |
| 2012 Volkswagen Eos | 94 | 4 | 2 | 1 |
| 2012 Volkswagen Golf | 48 | 6 | 0 | 4 |
| 2012 Volkswagen GTI | 40 | 2 | 1 | 2 |
| 2012 Volkswagen Passat | 484 | 11 | 3 | 14 |
| 2012 Volkswagen Tiguan | 153 | 3 | 0 | 10 |
| 2012 Volkswagen Touareg | 28 | 2 | 0 | 1 |
| 2011 Volkswagen Golf | 110 | 6 | 3 | 4 |
| 2011 Volkswagen GTI | 55 | 2 | 1 | 0 |
| 2011 Volkswagen Touareg | 16 | 2 | 0 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 18V329000.
Full record for the 2017 Volkswagen Tiguan → · Recalls carrying a do-not-drive advisory → · Where this data comes from →