Mercedes-Benz USA, LLC.: Steering
Mercedes-Benz USA, LLC. reported this defect to federal regulators on Mar 31, 2015 and put the number of vehicles at risk at 5,058. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 Smart Fortwo Coupes and Convertibles, and 2014 Fortwo Coupe Electric and Fortwo Convertible Electric vehicles. The affected vehicles have steering gear mounting bolts which may break during vehicle operation.
The risk
If the steering gear mounting bolts break, vehicle handling could be affected, increasing the risk of a crash.
The remedy
MBUSA will notify owners, and dealers will replace the steering gear mounting bolts, free of charge. The recall began on May 8, 2015. Owners may contact Smart customer service at 1-800-762-7887.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2015 Smart Fortwo Convertible | 0 | 1 | 0 | 0 |
| 2015 Smart Fortwo Coupe | 2 | 1 | 0 | 0 |
| 2014 Smart Fortwo Convertible | 0 | 1 | 0 | 0 |
| 2014 Smart Fortwo Convertible Electr | 1 | 1 | 0 | 1 |
| 2014 Smart Fortwo Coupe | 0 | 1 | 0 | 0 |
| 2014 Smart Fortwo Coupe Electric | 4 | 1 | 0 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 15V192000.
Full record for the 2015 Smart Fortwo Convertible → · Recalls carrying a do-not-drive advisory → · Where this data comes from →