2015 Smart Fortwo Coupe

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 1 time.

What fails

Component	Reports		Crashes	Fires	Injuries
Unknown or Other	1		0	0	0
Power Train	1		0	0	0

1 safety recall

Part 573 reports

Steering15V192000

Filed Mar 31, 20155,058 vehiclesMercedes-Benz Usa, Llc.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 Smart Fortwo Coupes and Convertibles, and 2014 Fortwo Coupe Electric and Fortwo Convertible Electric vehicles. The affected vehicles have steering gear mounting bolts which may break during vehicle operation.

Risk. If the steering gear mounting bolts break, vehicle handling could be affected, increasing the risk of a crash.

Remedy. MBUSA will notify owners, and dealers will replace the steering gear mounting bolts, free of charge. The recall began on May 8, 2015. Owners may contact Smart customer service at 1-800-762-7887.

What owners reported

Newest filings

Power Train

Filed Feb 11, 201956,700 milesNY

TL* THE CONTACT OWNS A 2015 SMART FORTWO COUPE. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SHIFTED INTO NEUTRAL AND WOULD NOT SHIFT INTO DRIVE OR REVERSE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ MANHATTAN (212-629-1600, LOCATED AT 770 11TH AVE, NEW YORK, NY 10019) WHERE IT WAS DIAGNOSED THAT THE ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,700.

Unknown or Other

Filed Sep 30, 20151,600 milesOH

I HAVE TAKEN CAR BACK TO DEALER WITH COMPLAIN THAT SPEED INDICATED ON SPEEDOMETER IS 10% LOW. THEY SAID COULD NOT FIX AND MERCEDES SAYS IS WITHIN TOLERANCE. SINCE MY WARRANTEE IS BASED OFF OF MY ODOMETER AND THE CAR AND IT IS INCORRECT BY 10% I AM LOOSING 10% OR MY WARANTEE. THEREBY THEY ARE VIOLATING THE AGREEMENT OF WARANTEE AT PURCHASE. THEY ARE REFUSING TO CORRECT PROBLEM OR ISSUE EXTENDED WARANTEE.

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2008

Year	Complaints	Recalls	Fires	Assessment
2016	1	1	0	Routine
2015 — this page	2	1	0	Routine
2014	0	1	0	Routine
2008	20	0	1	Routine

Compare every Fortwo Coupe year →

Other Smart models

All Smart models →

Fortwo 346 Fortwo Cabrio 28 Fortwo Coupe Electric 7

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 31, 2015. Source: NHTSA Office of Defects Investigation.