2014 Smart Fortwo Convertible Electr

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 1 time.

What fails

Component	Reports		Crashes	Fires	Injuries
Air Bags	1		1	0	1

1 safety recall

Part 573 reports

Steering15V192000

Filed Mar 31, 20155,058 vehiclesMercedes-Benz Usa, Llc.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 Smart Fortwo Coupes and Convertibles, and 2014 Fortwo Coupe Electric and Fortwo Convertible Electric vehicles. The affected vehicles have steering gear mounting bolts which may break during vehicle operation.

Risk. If the steering gear mounting bolts break, vehicle handling could be affected, increasing the risk of a crash.

Remedy. MBUSA will notify owners, and dealers will replace the steering gear mounting bolts, free of charge. The recall began on May 8, 2015. Owners may contact Smart customer service at 1-800-762-7887.

What owners reported

Newest filings

Air BagsCrash1 injured

Filed Jan 29, 20164,200 milesCA

TL* THE CONTACT OWNS A 2014 SMART FORTWO CONVERTIBLE ELECTRIC VEHICLE. WHILE DRIVING 22 MPH, THE STEERING SEIZED AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V192000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,200.

1 of 1 complaints, reproduced as filed.

Other Smart models

All Smart models →

Fortwo 346 Fortwo Cabrio 28 Fortwo Coupe 23 Fortwo Coupe Electric 7

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 31, 2015. Source: NHTSA Office of Defects Investigation.