2004 Keystone Montana-Big Sky

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the wheels. It has been recalled 4 times.

What fails
ComponentReportsCrashesFiresInjuries
Wheels1
000
Tires1
000

4 safety recalls

Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment10V521000
Filed Oct 27, 20105,633 vehiclesKeystone Rv Company

Defect. KEYSTONE IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.

Risk. AN OVERHEATED RECEIVER COULD CAUSE A FIRE.

Remedy. KEYSTONE IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.

Equipment › Recreational Vehicle/Trailer08V325000
Filed Jul 17, 2008161,250 vehiclesKeystone Rv Company

Defect. KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Risk. IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy. KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.

Equipment › Recreational Vehicle/Trailer07V134000
Filed Mar 22, 2007122,162 vehiclesKeystone Rv Company

Defect. CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Risk. THIS COULD RESULT IN A FIRE.

Remedy. KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE RV AT 574-535-2100.

What owners reported

Newest filings
Tires
Filed Dec 6, 201241,100 milesTX

BLOWN TIRE ON A 2004 KEYSTONE MONTANA MODEL 3295RK 5TH WHEEL TRAILER. TIRE HAD A COMPLETE LOSS OF TREAD BELT WITH SOME TRAILER DAMAGE AT TIRE MILEAGE OF 23,100. TIRE WAS PRESENTED TO A BF GOODRICH DEALER WITH NO ATTEMPT BY THE DEALER FOR WARRANTY. LATER I RECEIVED A RECALL ON THE NEW REPLACEMENT TIRE FOR TREAD LOSS BUT NOT ON THE ORIGINAL TIRE THAT FAILED OR REMAINING 3 ORIGINAL TIRES. ALL OF THE 4 ORIGINAL TIRES WERE MANUFACTURED PRIOR TO THE DATES INCLUDED IN THE RECALL. FAILED TIRE WAS A BF GOODRICH LT235/85 R16 120 Q LRE COMMERCIAL T/A AS RADIAL WITH DOT NUMBER ANOR JD11 4107 OR 1008. AFTER NUMEROUS CALLS TO BF GOODRICH THEY FINALLY AGREED TO PAY FOR 70% OF THE COST OF THE TIRES ON THE REMAINING 3 ORIGINAL TIRES. THE NEW TIRE WAS REPLACED UNDER THE RECALL. *TR

Wheels
Filed Sep 18, 200819,000 milesTX

FAILURE OF TWO OUT OF FOUR ALUMINUM WHEEL RIMS ON THE UNIT BY CRACKING IN THE INTERNAL CIRCUMFERENCE OF THE RIM. CRACKS WERE THROUGH THE RIM AND ALLOWED AIR TO ESCAPE FROM THE TIRE. THE VISIBLE PORTIONS OF THE CRACKS WERE APPROXIMATELY 1/2" ON THE OUTSIDE OF THE RIM AND APPROXIMATELY 4" INTERNALLY. CONCERNS ARE THAT LOSS OF AIR COULD LEAD TO TIRE FAILURE OR FURTHER PROPAGATION OF THE CRACK COULD LEAD TO RIM FAILURE. *TR

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
20150100Routine
20140100Routine
20130100Routine
20120100Routine
20110500Routine
20100500Routine
20090500Routine
20080200Routine
20070300Routine
20060200Routine
20050300Routine
2004 — this page2400Routine
20030300Routine
20021200Routine
20010200Routine

Compare every Montana-Big Sky year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.