2003 Jayco Qwest

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System1
000

2 safety recalls

Part 573 reports
Equipment17V746000
Filed Nov 21, 201749,563 vehiclesJayco, Inc.

Defect. Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Equipment › Recreational Vehicle/Trailer03V383000
Filed Oct 9, 20036,442 vehiclesJayco, Inc.

Defect. ON CERTAIN MOTOR HOMES EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Risk. AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy. SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR JAYCO AT 1-574-825-0608.

What owners reported

Newest filings
Electrical System
Filed Apr 18, 2017MS

I CALL SAMSUNG ABOUT A MICROWAVE RECALL MODEL MR1031WB S/N 71AT600309F. I PURCHASED THE RV USED AND WANTED TO MAKE SURE RECALL WAS COMPLETED SAMSUNFGADVISED ME THE OWNER WAS REIMBURSED AND SHOULD HAVE DISPOSED OF THE MICROWAVE BUT THE RV STILL HAS THE MICROWAVE AFFECTED I DIDN'T KNOW YOU COULD REIMBURSE A RECALL I WAS UNDER THE IMPRESSION IT HAD TO BE REPAIRED BY AN AUTHORIZED LOCATION IN INSURE ALL'S SAFETY. I CALLED JAYCO AND WAS ADVISED THIS RECALL MUST GO THU SAMSUNG. SAMSUNG NUMBER IS 800-932-3837 JAYCO NUMBER IS 800-283-8267. I HAVE THE MICROWAVE UNPLUGGED NOW NEED TO KNOW WHAT DIRECTION TO TAKE TO RESOLVE A SAFETY RECALL ISSUE. THANKS KIRT I SEE A DIFFERENT CAMPAIGN NUMBER LISTED BUT THE ONE I HAVE IS 03E04400

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
20042100Routine
2003 — this page1200Routine
20020200Routine

Compare every Qwest year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 21, 2017. Source: NHTSA Office of Defects Investigation.