2017 Ram 3500 complaints

TL* THE CONTACT OWNS A 2017 RAM 3500. WHILE DRIVING UNKNOWN SPEEDS, THE DRIVER'S SEAT MOVED WITHOUT WARNING WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BLUE BONNET CHRYSLER DODGE, 547 S SEGUIN AVE, NEW BRAUNFELS, TX 78130) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 17,125. *TT *TR

LATER DODGE TRUCKS SEEM TO HAVE A BUILT IN DESIGN FLAW WHEREIN TORQUE MANAGEMENT PROGRAMMING IS PREVENTING THE TRUCK FROM TAKING OFF NORMALLY, CREATING SECONDS OF DELAYED THROTTLE RESPONSE AND VERY DANGEROUS CROSS TRAFFIC ISSUES COMMONLY REFERRED TO ON MANY DODGE FORUMS AS THE DEAD PEDAL. REPEATED EFFORTS WITH DEALER FAILED ALTHOUGH THEY RECOGNIZED THE ISSUE.

FROM A DEAD STOP OR TRYING TO MERGE IN TRAFFIC WHEN HITTING THE ACCELERATOR THERE IS A 2 TO 3 SECOND HESITATION NO POWER AT ALL, THEN TAKES OFF. THIS IS VERY DANGEROUS AFRAID THIS IS GOING TO CAUSE AN ACCIDENT. I HAVE NOTICED A LOT OF PEOPLE ON THE WEB TALKING ABOUT IT, THEY ARE CALLING IT A DEAD PEDAL. HOW MANY PEOPLE DOES IT TAKE TO MAKE THIS A RECALL.

TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING), 17V821000 (POWER TRAIN), AND 17V824000 (EQUIPMENT). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (GREENWAY DODGE CHRYSLER JEEP RAM ORLANDO, 9051 E COLONIAL DR, ORLANDO, FL 32817, (888) 292-3985) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 10/1/18*JB

TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (RAY CHRYSLER DODGE JEEP RAM, 23 N US-12, FOX LAKE, IL 60020) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT STATED THAT THE KEY FAILED TO TURN OVER TO START THE VEHICLE AND THE VEHICLE WAS RANDOMLY STALLING. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEE'S SUMMIT DODGE CHRYSLER JEEP RAM DEALER LOCATED AT 1051 SE OLDHAM PKWY, LEE'S SUMMIT, MO WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DRIVING ON I-95 IN GEORGIA, ALL 8 OF THE LUG STUDS ON THE DRIVERS SIDE DUAL REAR WHEELS SHEARED OFF, CAUSING THE OUTER WHEEL TO SHOOT PAST THE TRUCK IN TRAFFIC, WHILE ATTEMPTING TO STOP THE VEHICLE. VEHICLE WAS MOVING AT A RATE OF 60 MPH WHEN THE ONSET OF SEVERE VIBRATION CAUSED ME TO LOOK FOR A SAFE PLACE TO PULL OVER, AND SLOW DOWN. THANK GOD THE OTHER REAR WHEEL REMAINED ON THE HUB, THOUGH COMPLETELY UNSECURED. THE TRUCK HAS JUST 4,500 MILES ON IT.

ISSUE : PRO COMP WHEELS SERIES 31 (#6031-8982) THE WHEEL ISSUES HAVE BEEN 3 SEPARATE INCIDENTS IN WHICH THE WHEEL CRACKS @ THE SPOKE AND FACE OF THE WHEEL CAUSING ALL THE AIR TO ESCAPE , CAUSING THE VEHICLE AND OPERATOR TO LOOSE CONTROL DUE TO WHEEL TIRE FAILURE WITH SUDDEN DEFLATION. PRO COMP WHEELS HAS BEEN NOTIFIED BUT TO NO PREVAIL NO RETURN RESPONSE FROM COMPANY. ALL 3 SEPARATE INCIDENTS HAVE BEEN WHILE TRAVELING AND RANGING FROM MILEAGE OF 171 MILES TO THE MOST CURRENT 19232 MILES ON VEHICLE. VEHICLE DOES NOT LEAVE THE ROAD AND TIRES AND WHEELS HAVE NOT BEEN ABUSED THROUGH THIS NIGHTMARE . THERE HAS BEEN NO REQUEST FROM MANUFACTURE TO PURCHASE RIMS BACK AS WELL AS WITH NO RESPONSE TO THE DEFECT IN THE WHEELS

2017 RAM PROMASTER 3500 AUTOMATIC TRANSMISSION DOWNSHIFTS ON ITS OWN COMING DOWN MOUNTAIN GRADES AND FORCES YOU TO STOP ON THE SHOULDER BECAUSE THE TRANSMISSION CONTINUES TO DOWNSHIFT ON ITS OWN. ONCE YOU ARE STOPPED AND IN FIRST GEAR YOU MAY CONTINUE DOWN THE MOUNTAIN TILL ITS DOES IT AGAIN ALL THE WHILE OTHER AUTOMOBILES AND SEMIS ARE PASSING YOU AT HIGH RATES OF SPEED. YOU MUST COME DOWN A MOUNTAIN IN NEUTRAL. THE ONLY WAY TO STOP THE DOWNSHIFTING AND THE RPMS SHOOT UP TO 4000 RPMS, IS TO SHIFT TO NEUTRAL OR STOP AND START OVER AGAIN. IN SNOW AND ICE ON STEEP GRADES THIS MAY CAUSE THE VEHICLE TO LOSE CONTROL AND SLIDE OFF THE CLIFF. WHEN THE VEHICLE FEELS THE PUSH OF ITS OWN WEIGHT AND BEGINS TO ACCELERATE ON ITS OWN DOWN AN INCLINE IT MAY DOWNSHIFT ON ITS OWN OR TAPPING THE BRAKE WILL MAKE IT GO INTO THIS CONDITION. THEREFORE THERE IS NO BRAKING COMING DOWN A MOUNTAIN.

THERE IS A CHASSIS VIBRATION ISSUE WHERE THE ENTIRE TRUCK SHAKES AT SPEEDS OVER 60 MPH. THE SEATS SHAKE AND THE WHOLE TRUCK SHAKES AS IF A TIRE IS REALLY OUT OF BALANCE. THERE IS NO SHAKE IN THE STEERING WHEEL HOWEVER, AND NEW TIRES, AND RECENTLY BALANCED TIRES, HAVE NO EFFECT ON THE ISSUE. IT SEEMS TO START IN THE REAR OF THE VEHICLE. MANY PEOPLE ON THE FORUMS REPORT THE SAME PROBLEM AND NO ONE HAS FOUND A FIX FOR IT THAT I KNOW OF. DEALERS JUST THROW NEW TIRES AND WHEELS AT THE PROBLEM WITH NO RESOLUTION. CHECK FORUMS LIKE CUMMINSFORUM.COM AND TURBO DIESEL REGISTER FOR THE HUNDREDS OF THREADS ON THE ISSUE. ALSO APPEARS 2500 AND 3500S ARE BOTH EFFECTED AND HAVE DIFFERENT REAR SUSPENSION SETUPS.

THE INTERGRATED TOWING BREAK CONTROLLER IS FAULTY AND WILL NOT STOP MY CAMPER IN AN EMERGENCY SITUATION..

I HAVE A RAM 3500 SINGLE REAR WHEEL TRUCK WITH INTEGRATED BRAKE CONTROLLER. IT WAS HOOKED UP TO MY 10,000# GVW 5TH WHEEL TRAILER THIS PAST WEEKEND AND NO MATTER HOW I SET THE CONTROLLER, FOR EITHER BRAKING STRENGTH OR TRAILER SELECTION TYPE, IT PROVIDES IMPERCEPTIBLE BRAKING TO THE TRAILER. IT NEARLY PUSHED ME RIGHT THROUGH AN INTERSECTION AT 25 MPH BECAUSE THERE WAS NO BRAKING. THIS OCCURRED ON A 35 MPH LEVEL GRADE AND I WAS SLOWED AT THE TIME FOR AN APPROACHING RED LIGHT. TRUCK IS RATED TO TOW MUCH MORE. I DISCONNECTED FACTORY UNIT AND PUT IN AN AFTERMARKET AND IT WORKED EXACTLY AS IT SHOULD, WHICH SHOULD RULE OUT BOTH THE TRAILER AND TRUCK WIRING AS IT USES THE SAME WITH JUST AN PLUG SWITCHED FROM INTERNAL BRAKE CONTROLLER TO AFTERMARKET.. I HAVE SEEN MANY POSTINGS ABOUT THIS ON THE INTERNET AND IT SEEMS FCA HAS A STAR CASE ON THIS AS WELL #S1508000014. I FEEL THIS CAN PUT ANY DRIVER IN A VERY BAD OR DEADLY SITUATION VERY QUICKLY. I HAD BOTH A 2010 AND A 2012 RAM 3500 TRUCKS WITH THE SAME CONTROLLER AND TOWING THE SAME TRAILERS AND THERE WERE NO ISSUES AT ALL. I WILL BE TAKING THIS TO A DEALER IN ABOUT 2 WEEKS FOR TESTING, BUT ALL POSTINGS I HAVE SEEN SHOW NO RESOLUTION FROM FCA ON THIS PROBLEM. I THINK IT IS IMPERATIVE THAT THIS GETS REVIEWED BEFORE SOMEONE GETS KILLED BY THIS.

I WAS DRIVING IN HEAVY TRAFFIC ON THE FREEWAY AND ATTEMPTING TO MERGE TO THE RIGHT TO EXIT THE FREEWAY. WHEN I PRESSED THE GAS PEDAL TO THE FLOOR TO ACCELERATE AND MERGE INTO TRAFFIC, THE ENGINE HESITATED AND THERE WAS NO POWER AT ALL FOR 2-3 SECONDS. AFTER THAT SHORT PERIOD, THE ENGINE ACCELERATED AND I WAS ABLE TO SAFELY MERGE. THIS SUDDEN FAILURE TO ACCELERATE WHEN MERGING IS A HAZARD BECAUSE WHILE WAITING FOR POWER FROM THE ENGINE ANOTHER CAR COULD CLOSE THE DISTANCE AND HIT ME DUE TO THE UNEXPECTED HESITATION.

VEHICLE IS EQUIPPED WITH A G56 MERCEDES 6 SPEED MANUAL TRANSMISSION. WHEN IN 5TH GEAR THERE IS A CHATTER ORIGINATING FROM THE TRANSMISSION AMPLIFIED BY THE SHIFT LEVER. NOISE AND VIBRATION OCCURS AT ANY SPEED AND ANY LOAD (UNDER THE FIFTH WHEEL OR NOT) WHILE IN 5TH GEAR. GEARS 1 THRU 4 AND 6 ARE QUIET AS EXPECTED.

2017 RAM 3500 DUALLY 4X4 68RFE, FIRST TIME TRUCK WAS TAKEN OUT ON THE HIGHWAY OUT OF TOWN WHERE SPEED LIMIT WAS 75. TRUCK HAS A VERY PRONOUNCED SHAKE IN THE REAR. THIS IS FELT IN CAB OF THE TRUCK, BUT NOT THE STEERING WHEEL. PASSENGER SEAT SHAKES BACK AND FORTH. LIKE REAR IS OSCILLATING, AND A DRONING CAN BE HEARD. IT COMES AND GOES IN INTENSITY. HAPPENS ON ALL TYPES OF ROAD SURFACES. RAM FIELD ENGINEER, AND REGIONAL MANAGER SAY IT IS KNOWN ISSUE. TAKEN OTHER TRUCKS OUT WITH VERY MINOR VIBRATION, AND ALSO WITH NO VIBRATION. THIS WAS DONE WITH SERVICE MANAGER TO CONFIRM ISSUE. TIRES HAVE BEEN CHANGED OUT, DRIVE SHAFT CHANGED OUT WITH NO CHANGE. REGIONAL MANAGER SAYS TAKE TRUCK IT IS NORMAL. NO ADDITIONAL REPAIRS WILL BE MADE. TRUCK IS TWO MONTHS OLD AND HAS 1700 MILES AT THIS POINT. GOT TO PULL MY FIFTH WHEEL BUT VERY CONCERNED OF FAILURE ON THE ROAD THAT COULD BE CATASTROPHIC, SINCE UNKNOWN CAUSE IN DRIVELINE. VEHICLE HAD A STAR CASE, WITH NO RESOLUTION TO THE ISSUE.

WHILE BEGINNING TO PULL OUT ONTO THE HIGHWAY, I NOTICED A VEHICLE THAT APPEARED TO BE COMING FASTER THAN EXPECTED, I LET OFF THE THROTTLE AND THEN MADE THE DECISION TO CONTINUE ENTERING THE HIGHWAY. WHEN I GOT BACK ON THE THROTTLE, THERE WAS AN APPROXIMATE 2 SECOND DELAY WHERE THERE IS ABSOLUTELY NO THROTTLE RESPONSE. I AVERTED AN ACCIDENT BY MANAGING TO PULL OFF THE ROAD, BUT THIS IS AN EXTREMELY DANGEROUS SITUATION. I HAD THE SAME ISSUE WITH MY 2013 RAM 3500 I HAD PREVIOUSLY. TO SUMMARIZE, I WOULD CALL THIS A "DEAD PEDAL" ISSUE. I CAN REPLICATE THIS SITUATION EVERY TIME BY ACCELERATING, LETTING OF THE ACCELERATOR, AND THEN GETTING BACK ON THE ACCELERATOR QUICKLY. AGAIN, THERE IS A ROUGHLY 2 SECOND TIME PERIOD WHERE THE ENGINE DOES NOT RESPOND WHATSOEVER.