TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
2017 Ram 3500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT WALNUT CREEK CHRYSLER JEEP DODGE RAM (LOCATED AT 2404 N MAIN ST, WALNUT CREEK, CA 94596) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
BROKE SHIFTER ON STEERING COLUMN. SHIFT LOCK WOULD NOT DISENGAGE WHEN BRAKE WAS DEPRESSED.
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (ENGINE AND ENGINE COOLING, EQUIPMENT). THE VEHICLE WAS TAKEN TO BOB FRENSLEY CHRYSLER JEEP DODGE RAM FIAT (888-910-6926, LOCATED AT 2210 GALLATIN PIKE N, MADISON, TN 37115) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE; HOWEVER, THE TECHNICIAN PERFORMED AN OIL CHANGE. THE CONTACT STATED THAT A KNOCKING SOUND WAS HEARD FROM THE ENGINE COMPARTMENT FIFTEEN MINUTES LATER. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THE KNOCKING WAS AS A RESULT OF THE OIL CHANGE AND SHOULD GO AWAY AFTER SOME DRIVING. THE CONTACT STATED THAT THE ENGINE BLEW UP AFTER DRIVING APPROXIMATELY 24 MILES. THE CONTACT CALLED THE SAME DEALER AND WAS INFORMED THAT THE FAILURE WAS NOT COVERED BY THE WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,600. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WE KEEP GETTING AIRBAG SERVICE LIGHT COME ON EVERY TIME WE CRANK THE TRUCK.. WE HAVE TAKEN IT TO THE DEALERSHIP 3X NOW AND THEY HAVE FINALLY FOUND THE ISSUE (OF COURSE IT IS OUT OF WARRANTY AT THIS POINT. BUT IT IS THE ORC SENSOR THAT HAS SHORTED OUT. THIS IS A KNOWN RECALL ON MANY OTHER VEHICLES. BUT MINE HAS NOW SHORTED OUT WITH NO "CURRENT" RECALL.
EXTREME SHUDDER ON TAKE OFF ONLY. REPLACED TRANSMISSION..DIDN'T FIX IT SO THEY REPLACED ENTIRE DRIVESHAFT ASSEMBLY INCLUDING U-JOINTS AND CARRIER BEARING. STILL NOT FIXED. EXACT SAME PROBLEM. MY WORK TRUCK HAS BEEN DOWN A MONTH WITH NO FIX YET. GOING BACK IN AGAIN MONDAY. THIS TRUCK IS BANKRUPT ING ME! I'M GOING TO HAVE TO CLOSE MY BUSINESS. I THOUGHT 60 GRAND FOR A TRUCK WOULD MAKE IT AT LEAST 50 THOUSAND MILES. I CAN'T DO ANYTHING.
2017 RAM 3500 DIESEL. STRONG EXHAUST SMELL IN CAB DURING COLDER TIMES. THE WIND IS NOT BLOWING IN THE DIRECTION WHERE THE HEAT INTAKE CAN DRAW THE SMELL IN. THE SMELL IS VERY OVER POWERING. I HAVE HAD IN THE DEALERSHIP 3 SEPARATE TIMES WITH NO LUCK IN THEM DOING ANYTHING. THEY ARE 'NOT ABLE TO SMELL IT', HOWEVER EACH TIME I START IT AT THE DEALERSHIP I CAN SMELL THE EXHAUST IN THE CAB. THE SMELL CONTINUES UNTIL THE VEHICLE IS AT SUSTAINED HIGHWAY SPEEDS. THE SMELL IS SO BAD THAT THE WINDOWS MUST BE OPEN.
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE VEHICLE WAS TAKEN TO HILL-KELLY DODGE CHRYSLER JEEP RAM (850-476-9078, LOCATED AT 6171 PENSACOLA BLVD, PENSACOLA, FL 32505). THE CONTACT STATED THAT THE RECALL REMEDY REQUIRED THE PART TO BE CUT AND THEN REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED CASE NUMBER: 68186480. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.
REAR END OF VEHICLE SHAKES 40MPH PLUS AND GETS WORSE THE FASTER YOU GO. RAM DEALER SAYS THIS IS HOW THE TRUCK IS SUPPOSE TO RUN.
I HAVE A RAM 3500 TOWING A 15 000 LBS CAMPER WITH THE FACTORY INTEGRATED BRAKE CONTROLLER WILL NOT STOP MY CAMPER. LESS THAN 30 MPH THERE IS VERY LITTLE STOPPING WITH THE SYSTEM SET ON ALL MAX SETTINGS. I HAVE SPOKE WITH RAM ,/DEALER AND WAS TOLD SYSTEM IS WORKING AS DESIGNED. THERE ARE A LOT OF PEOPLE COMPLAINING ABOUT THE SAME THING ALL OVER THE WEB. RAM SHOULD BE MADE TO FIX THIS BEFORE SOMEBODY GETS KILLED IF IT HAS NOT ALREADY HAPPENED. THERE IS ANOTHER COMPLAINT ON YOUR SITE SAYING THE SAME THING
CURRENT OWNER OF THIS VEHICLE, VICTOR CIOBANAS, ROLLED BACK ODOMETER TWICE IN THE LAST YEAR, 50000 MILES EACH TIME, AND SEVERAL TIMES BEFORE. I WAS WORKING ON THIS TRUCK AS A DRIVER. OWNER SAID HE DID IT FOR WARRANTY IN DEALERSHIP. NOW ODOMETER SHOWS AROUND 80000 MILES, WHILE THE REAL MILEAGE IS AROUND 300000 MILES. HE DID IT AT 8270 S 86TH CT., JUSTICE, IL, "ANDY'S AUTO ELECTRONICS", 12 JUNE 2019.
TL* THE CONTACT OWNS A 2017 RAM 3500 EQUIPPED WITH FIRESTONE TRANSFORCE AT TIRES, SIZE: 285/60/R20 (NA). WHILE DRIVING 65 MPH, THE REAR PASSENGER TIRE EXPLODED INTO PIECES WITHOUT WARNING. THE CONTACT BRIEFLY LOST CONTROL OF THE VEHICLE, BUT WAS ABLE TO PULL OVER. THE CONTACT WAS ABLE TO PLACE THE SPARE TIRE ON THE VEHICLE AFTER THE FAILURE. THE CONTACT NOTIFIED LARRY H. MILLER DODGE RAM TUCSON (4220 E 22ND ST, TUCSON, AZ 85711, 520-395-9311) AND WAS INFORMED TO TAKE THE VEHICLE TO A FIRESTONE DEALER. WHEN THE CONTACT TOOK THE VEHICLE TO FIRESTONE, HE WAS INFORMED THAT SINCE HE DID NOT PURCHASE THE TIRES DIRECTLY FROM FIRESTONE, THEY COULD NOT ASSIST. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 15,500.
TL* THE CONTACT OWNS A 2017 RAM 3500. AFTER A TRAFFIC STOP ON THE HIGHWAY, THE CONTACT WAS INFORMED BY THE STATE TROOPER THAT THE FRONT PASSENGER SIDE RIM WAS FRACTURED. THE CONTACT COULD NOT RECALL MAKING CONTACT WITH A CURB OR A POT HOLE THAT WOULD HAVE CAUSED THE RIM TO FRACTURE. THE FRACTURE WAS BETWEEN 3-6 INCHES. THE RIM WAS STILL ABLE TO CONTAIN 70 PSI OF TIRE PRESSURE. THE VEHICLE WAS NOT TAKEN TO BE INSPECTED. FRIENDLY DODGE CHRYSLER JEEP INC (LOCATED AT 2499 NY-14A, PENN YAN, NY 14527, (315) 531-8563) WAS CONTACTED BY PHONE. THE CONTACT WAS INFORMED THAT THE RIM WAS OUT OF WARRANTY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V499000 (WHEELS). THE CONTACT STATED THAT THE WHEELS WERE ORIGINAL EQUIPMENT. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
TL* THE CONTACT OWNS A 2017 RAM 3500 EQUIPPED WITH FOUR NEXEN ROADIAN HT TIRES, SIZE: 235/80/17 (NA). WHILE DRIVING, THE FRONT PASSENGER TIRE SEPARATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE TIRE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE TIRE FAILURE MILEAGE WAS 15,540 AND THE VEHICLE FAILURE MILEAGE WAS 17,000. THE VIN AND DOT NUMBER WERE UNKNOWN.
TRUCK HAS A VIBRATION/SHAKE AT HIGHWAY SPEEDS. INITIALLY THOUGHT IT WAS TIRES SO I REPLACED. PROBLEM CONTINUED AND I REPLACED TIRES AGAIN. STEERING AND PITMAN ARM CAME LOOSE AND DEALER COULD NOT FIND. I SHOWED IT TO DEALER, THEY TIGHTENED IT AND FOUGHT ME ON ALIGNMENT. VIBRATION CONTINUED, FRONT BUMPER SAGGED AND FRONT SONARS BECAME INTERMITTENT. DEALER FIXED BUMPER TWICE AND SAID DODGE SONARS ARE FAIR WEATHER AND COULDN'T DUPLICATE. STEERING CAME LOOSE AGAIN, DODGE FOUGHT ME ON ALIGNMENT AGAIN. RECALL CAME OUT AND WELDED NUTS ON STEER BAR TURNBUCKLE. CONTACTED RAM SERVICE AND CONTINUED TRYING TO GET TRUCK FIXED. DEALERSHIP BECAME "TIRED OF ME" AND BRUSHED ME OFF WITH "COULD NOT DUPLICATE". NEW DEALERSHIP, KEPT VEHICLE FOR 1 WEEK AND RETURNED IT STATING THEY COULDN'T HEAR ANY PROBLEMS. WHEN TOLD THE PROBLEM WASN'T AUDIBLE THEY POLITELY TOLD ME MY TRUCK WAS OUT FRONT AND I COULD LEAVE. NEW DEALERSHIP, TECH WENT FOR TEST DRIVE WITH ME SO I COULD SHOW THE PROBLEM. ACKNOWLEDGED THAT IT WASN'T NORMAL. AFTER 2 WEEKS I GOT MY TRUCK BACK WITH NO DOCUMENTED MAINTENANCE OR INVOICE. PROBLEM CONTINUES. RETURNED TRUCK. AFTER 6 WEEKS RAM CUSTOMER SERVICE TOLD ME THAT IT WAS READY. INVOICE SHOWED MILEAGE IN AND MILEAGE OUT THE SAME AND THAT CHRYSLER STATED PROBLEM AS NORMAL. IN 6 WEEKS MY TRUCK MOVED 1 TIME FROM 1 PARKING SPOT TO ANOTHER. NOT ENOUGH TO CHANGE MILEAGE AND NOTHING WAS DONE TO IT. DEALERSHIP WAS SHORT WITH ME WHEN I PICKED UP. RAM SERVICE SENT MY ISSUES TO LITIGATION. WAS TOLD
TL* THE CONTACT OWNS A 2017 RAM 3500 CARGO VAN. THE CONTACT STATED THAT THE VEHICLE'S TIRE PRESSURE MONITORING SYSTEM FAILED. THE TIRE PRESSURE MONITORING INDICATOR REMAINED ILLUMINATED AND PROVIDED AN INCORRECT TIRE PRESSURE READING. THE CONTACT TOOK THE VEHICLE TO SEVERAL INDEPENDENT MECHANICS TO HAVE THE TIRE PRESSURE MONITORING SYSTEM INSPECTED. THE MECHANICS WERE ABLE TO REPAIR THE TIRE PRESSURE MONITORING SYSTEM SENSOR; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT PLACED NEW TIRES ON THE VEHICLE AND HAD THE TIRE STORE CHECK THE TIRE PRESSURE MONITORING SENSOR. THE TIRE STORE WAS ABLE TO RESET THE TIRE PRESSURE MONITORING SYSTEM INDICATOR; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE TIRE PRESSURE MONITORING SYSTEM INDICATOR ILLUMINATED AND REMAINED LIT. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 30,000. *AS THE CONSUMER STATED THE VEHICLE GOES BACK TO THE DEALER FOR REPAIR ON 09/25/2019. *TR
PARKING BRAKE LOCKED UP DUE THE FACT THAT PARKING BRAKE PADS HAD BEEN COMPLETELY WORN. DETAILS: BOUGHT VEHICLE AT 100 MILES AND HAD ALWAYS BEEN RELEASING THE PARKING LEVER PRIOR TO DRIVE AND AT LITTLE OVER 2,000 MILES, PARKING BRAKE FAILED AND LOCKED UP AT A PARKING LOT 150 MILES AWAY FROM HOME. I BELIEVED THE PARKING BRAKE SYSTEM MUST HAD BEEN ENGAGED WITHOUT MY KNOWLEDGE SINCE THERE HAD BEEN NO WARNING LIGHT ON DASH. THAT WAS WHY IT TOOK OVER 2000 MILES TO COMPLETELY WEAR DOWN PARKING BRAKES TO THE POINT AT THE FINAL PULL/ENGAGEMENT, IT LOCKED UP. SINCE THE VEHICLE IS STILL BRAND NEW AND UNDER MANUFACTURER WARRANTY, I HAD ASKED DEALER TO INVESTIGATE AND DEALER WOULD NOT. I HAD ALSO ASKED FCA TO SEND ENGINEER TO INVESTIGATE THE INCIDENT AND WAS TOLD ?NO?. THEIR REASON WAS IT WAS MY FAULT WHICH IS EASIER FOR THEM TO DO THAN ACCEPT THE RESPONSIBILITY. I ALSO ASKED MY EXTENDED WARRANTY POLICY PEOPLE (WHICH I HAD PURCHASED) BUT THE EXTENDED WARRANTY FOLKS SAID, THE VEHICLE WAS BRAND NEW SO IT WOULD BE COVER UNDER THE MANUFACTURER WARRANTY WHICH THE EXTENDED WARRANTY WOULD NOT COVER UNTIL THE MANUFACTURER WARRANTY PERIOD HAD EXPIRED. SINCE THIS IS A BRAKE ISSUE AND I BELIEVE THIS IS ALSO A SAFETY ISSUE WHICH I NEED HELP ESCALATING TO FCA TO TAKE/ACCEPT SOME RESPONSIBILITY AT LEAST TO INVESTIGATE.
2017 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO INSIDE TIRE WEAR OF FRONT TIRES. *LD THE CONSUMER STATED THE TIRES NEEDED TO BE REPLACED EVERY 10,000 MILES. *JS
TIRE FAILURE NEXEN RODIAN SEPARATION AT 11,000 MILES. LEFT FRONT TIRE BLOWOUT ON 95 AT 65 MPH. RIGHT FRONT TIRE SEPARATION CAUSING VIBRATION ALSO. REPLACED BOTH TIRES.
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT STATED THAT THE BALL JOINT ON THE FRONT PASSENGER SIDE DAMAGED THE FRONT PASSENGER TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BALL JOINT NEEDED TO BE REPLACED WITH A SPECIAL ADJUSTABLE BALL JOINT, WHICH WOULD ALIGN WITH THE FRONT END AXLE TO PREVENT THE BALL JOINT FROM DAMAGING THE TIRE. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
RECENTLY, I DEPARTED FROM HOME IN MY TRUCK TO HEAD OUT ON ERRANDS. I FOUND IT WAS DIFFICULT TO STEER. REALIZING IT FELT LIKE A FLAT FRONT TIRE, I PULLED OFF THE ROAD AND FOUND THE FRONT RIGHT TIRE WAS FLAT. AT NO TIME DID I RECEIVE ANY WARNING FROM THE FACTORY INSTALLED TIRE PRESSURE MONITORING SYSTEM. LOOKING AT THE TPMS, THE PRESSURE INDICATED 14 PSI, THEN LATER 11 PSI. AT NO TIME DID I RECEIVE AN AUDIBLE OR VISUAL ALARM FROM THE TRUCK. LATER I HAD THE NEARBY DEALERSHIP INVESTIGATE THIS, AND THEY REPORTED THE SYSTEM IS WORKING AS DESIGNED, BUT THEY CAN'T/WON'T SHOW ME IN WRITING WHEN THE ALARMS ARE SUPPOSED TO ACTIVATE. I HAVE AN OPEN CASE WITH RAM CUSTOMER CARE, BUT THE MANAGER CONTINUES TO POINT TOWARDS THE DEALERSHIP'S VERBAL ANSWER. ANOTHER PERSON I KNOW WAS RECENTLY DRIVING TOWING A HEAVY RIG WHEN ANOTHER DRIVER POINTED OUT TO THEM THAT THEY HAD A FLAT TIRE ON THE TRUCK. THEY TOLD ME THEY HAD NOT RECEIVED ANY WARNING FROM THE TPMS. AS YOU KNOW, THE RISK OF A TIRE OVERHEATING AND BLOWING IS WHAT TPMS IS SUPPOSED TO HELP DRIVERS AVOID. A TPMS THAT IS NOT WARNING DRIVERS AFTER ABOUT 10-20% LOSS OF PRESSURE IS CREATING A RISK FOR OPERATORS AND OTHER VEHICLES AND PASSENGERS.
BOTH FRONT TIRES SEPARATED. ALMOST CAUSED ACCIDENT. IMMEDIATE SHUTTER AND BOUNCING OF TRUCK. I WAS FORCED TO REPLACE THEM. ENDED UP REPLACING ALL SIX TIRES DUE TO FEAR THE OTHERS WOULD SEPARATE. RAM NEED TO DISCONTINUE PLACING THESE TIRES ON THEIR $60 - $70 TRUCK. SHOULD A DISSERVICE TO THEIR CUSTOMERS.
TL* THE CONTACT OWNS A 2017 RAM 3500. WHILE DRIVING 37 MPH, THE VEHICLE WOULD NOT DECELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE DROVE OFF THE ROAD AND CRASHED INTO A DITCH, THEN THE BRAKES WOULD NOT WORK AND ENGINE WAS AT MAX RPM AND COULD NOT SHUT ENGINE OFF. CONSUMER COULD NOT STEER BACK ON THE ROAD. TRUCK FINALLY STOPPED AFTER 5 TO 6 TIMES AFTER REVVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPAIRED THE FRONT END DAMAGE AND TRANSMISSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 22,000. *DT*JB *BF*JB
TL* THE CONTACT OWNED A 2017 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, ANOTHER VEHICLE WAS CRASHED INTO AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT RECOLLECT THE EVENTS THAT OCCURRED THAT LEAD TO THE CRASH. THE CONTACT SUSTAINED FRACTURED KNEES, A HEAD INJURY DUE TO THE IMPACT THEIR HEAD CAME IN CONTACT WITH THE WINDSHIELD, AND A BACK INJURY THAT REQUIRED MEDICAL ATTENTION. IN ADDITION, THE OTHER DRIVER OF THE VEHICLE CRASHED INTO SUSTAINED NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED. THE CONTACT CALLED FINDLAY CHRYSLER DODGE 10305 U.S. 224 WEST FINDLAY, OH 45840 (419) 423-1715 WHERE THEY TOLD THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND POSSIBLY OPEN A CASE FOR THE FAILURE. THE FAILURE MILEAGE WAS 69,000.*JB *TR *DT PHOTOS ATTACHED. *JB
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS ON A HOIST, AN UNKNOWN AFTER MARKET SPACER ON THE SPRING CAME OUT OF PLACE AND DAMAGED THE BOOT. THE INDEPENDENT MECHANIC REPAIRED THE THE VEHICLE. THE REPAIRS WERE UNKNOWN. THE VEHICLE WAS LATER TAKEN TO THE DEALER (RUSSELL WESTBROOK CHRYSLER DODGE JEEP RAM OF VAN NUYS 6110 VAN NUYS BLVD, VAN NUYS, CA 91401 (818) 646-6908) FOR NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE CONTACT ASKED THE DEALER TO LOOK AT THE ISSUE CONCERNING THE SUSPENSION AND GIVE AN OPINION ON THE ISSUE. ANOTHER DEALER (AUTONATION CHRYSLER DODGE JEEP RAM VALENCIA 23820 CREEKSIDE RD, SANTA CLARITA, CA 91355 (661) 379-7709) HAD REPAIRED THE SPACER THE FIRST TIME BUT THE CONTACT WAS AGAIN CONCERNED THAT IF THE VEHICLE HIT A BUMP AND THE SPACER CAME OUT OF PLACE AGAIN IT COULD LEAD TO A LOSS OF CONTROL AND A POSSIBLE ACCIDENT. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 10,000.
MY VEHICLE IS SUBJECT TO A RECALL FOR THE STEERING DRAG LINK ASSEMBLY. THE RECALL STATES THE ASSEMBLY WILL BE INSPECTED AND WELDED AS THE REPAIR. THERE IS A REPLACEMENT PART LISTED ON THE RECALL HOWEVER DEALERS ARE NOT INSTALLING THE REVISED PART. I CONTACTED FCA (CHRYSLER) CORPORATE OFFICE ABOUT THE SAFETY CONCERN WITH WELDING STEERING COMPONENTS. MY CONTACT WAS TO RECEIVE THE REVISED STEERING DRAG LINK SINCE NO CREDIBLE AUTOMOTIVE AUTOMOTIVE SOURCE APPROVES OF WELDING STEERING COMPONENTS AND THAT BEYOND THE SAFETY ISSUE THE PART IS NO LONGER ADJUSTABLE OR FUNCTIONAL TO ADJUST DURING ROUTINE FRONT END ALIGNMENTS AND WILL REQUIRE REPLACEMENT AT THE OWNERS EXPENSE. THE RESPONSE FROM THE EXECUTIVE REFERRALS MANAGER WAS THAT I HAD ONE CHOICE AND THAT WAS TO BRING MY TRUCK TO A DEALER FOR THE STATED RECALL REPAIR AND THAT WELDING THE DRAG LINK WAS APPROVED BY THEIR ENGINEERS. I STATED THAT THE REPAIR WAS UNACCEPTABLE AND THAT I WOULD PAY FOR THE REVISED PART AND THE INSTALLATION THROUGH THE DEALER EVEN THOUGH MY TRUCK IS STILL COVERED BY THE ORIGINAL BUMPER TO BUMPER WARRANTY. I WAS INFORMED THAT NEITHER THE REPLACEMENT PART OR ANY OTHER CHRYSLER/MOPAR PART IS AVAILABLE FOR THE CONSUMER AND THEY WOULD NOT ASSIST ME IN HAVING THE DEALER INSTALL THE REVISED PART AT MY COST. I ASKED WHAT IF I HAVE A AFTERMARKET DRAG LINK INSTALLED. I WAS TOLD THE RECALL WOULD NOT BE CLEARED ON MY VEHICLE, I WOULD BE RESPONSIBLE FOR FOR ANY DEFECTS IN THE STEERING COMPONENTS, AND THAT FCA WOULD BE AB
A06 DRAG LINK RECALL: PLANET CHRYSLER, DODGE, JEEP, RAM FIAT IN FLAGSTAFF AZ PRETENDED TO FIX THE RECALL HOWEVER THEY DID NOT FIXED IT PROPERLY. THEY NEVER CLEANED THE DRAG LINK FIRST. THEY PUT FEW DABS OF WELDING MATERIAL ON THE NUTS AND SLEEVE RIGHT ON TOP OF DIRT AND DID NOT WELD THEM TOGETHER LIKE THEY WERE SUPPOSE TO.
THIS IS ABOUT MY DEAD PEDAL WHEN LETTING OF THE ACCELERATOR TO MERGE ECT THERE IS LIKE A 2 TO 3 SECOND DELAY IN POWER. I HAVE ALMOST BEEN HIT SEVERAL TIMES. I DO NOT TRUST THE TRUCK. SEEMS LIKE A ACCIDENT WAITING TO HAPPEN.
HAD A LEFT FRONT TIRE (NEXEN ROADIAN AT PRO 8-FACTORY INSTALLED-SIZE:LT 235/80R17) START VIBRATING AND PULLING TO THE RIGHT WHILE DRIVING TO WORK ON THE HIGHWAY.TIRE HAD A TOTAL OF 17199 MILES ON THEM. WHEN UNMOUNTED AT DISCOUNT TIRE, THERE WERE TREAD SEPARATION IN NUMEROUS SPOTS VISIBLE INSIDE TIRE.
NEXEN TIRES LT235/80R. HAD A RIGHT FRONT TIRE SEPARATE WITH 10,232 MILES ON IT. AS SOON AS THAT ONE WAS REPLACE PUT ON ANOTHER 220 MILE AND THE OTHER FRON TIRE SEPARATES. NEXEN WILL NOT HONOR AND CLAIM AND WILL NOT BACK THEIR PRODUCT. WHEN THE SECOND TIRE SEPARATED I WAS PULLING A 15K POUND 5TH WHEEL ON THE INTERSTATE. IT WAS LIKE I HAD THE DEATH WOBBLE NO MATTER WHAT SPEED. THESE ARE DANGEROUS TIRES AND SHOULD BE RECALLED. HOWEVER I AM NOT WAITING WITH THIS SAFETY ALL TIRES ARE BEING REPLACED. BOTH TIMES DURING SEPARATION I WAS DRIVING THE VEHICLE.
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE CONTACT SPOKE WITH THE MANUFACTURER AND DISAGREED WITH THEIR RECOMMENDATION TO WELD THE NUTS TO THE ADJUSTOR SLEEVE IF THEY MET THE TORQUE REQUIREMENTS. WESTGATE DODGE RAM (10936 STAR RD, WAKE FOREST, NC 27587, (919) 556-3137) AND A TECHNICIAN ALSO EXPRESSED DISBELIEF IN THE REPAIR RECOMMENDATION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *TR
V06/NHTSA 19V-021 THE FIX FOR THIS RECALL IS NOT ADEQUATE , WELDING AN COMPONENT THAT HAS PART ITS FUNCTIONALLY, ADJUSTMENT AND MAINTAINABILITY, RENDERING IT USELESS , COULD BE CONSIDERED CAUSING IRREPARABLE DAMAGE. I BELIEVE RECALLS SHOULD NOT DAMAGE A VEHICLE , BUT RETURN IT AS FUNCTIONAL AS INTENDED.
WHILE DRIVING TRUCK ON CRUISE CONTROL ON FLORIDA TURNPIKE AT 68MPH, NO POTHOLES OR ABNORMALITIES IN ROADWAY. TRUCK BEGAN TO SHIMMY REAL BAD. NURSED THE TRUCK HOME AND INSPECTED ALL ASPECTS OF FRONT END AND TIRE PRESSURE. PRESSURE WAS SET AT 80PSI PER MANUFACTURE RECOMMENDATION FOR FRONT TIRES. TOOK TRUCK TO DEALERSHIP AND THEY ADVISED BOTH FRONT NEXEN 235/80R17 TIRES HAD INNER WALL SEPARATION. THE TRUCK HAS ONLY 5734 MILES ON IT AND IT IS NOT ABUSED. EXTREMELY DISAPPOINTED THAT THESE TIRES FAILED AND COULD HAVE BEEN CATASTROPHIC IF I WAS HAULING MY 8000 CAMPER WITH FAMILY INSIDE OF IT. DEALERSHIP WOULD NO LET ME PHOTO THE TIRES, THEY SAID THEY WERE IN COMMUNICATION WITH NEXEN TO GET THEM REPLACED.
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). LITHIA CHRYSLER JEEP DODGE OF KLAMATH FALLS (2675 WASHBURN WAY, KLAMATH FALLS, OR 97603, (855) 570-6024) STATED THAT THE PART WAS NOT AVAILABLE AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE ELECTRIC FAN WENT OUT AFTER 1YEAR JUST OVER 50,000 MILES AND IT SEEMS IT HAPPENING ON ENOUGH VEHICLES THAT THE FAN IS ON BACK ORDER. THE DAYTONA DODGE DEALERSHIP MISDIAGNOSED RADIATOR AND REPLACED IT, AND REFUSED TO REIMBURSE AFTER IT WAS CHECKED AND FOUND TO BE GOOD. THIS MIGHT HAVE MADE INSTALLING FAN EASIER. I MENTIONED THIS IN CASE IT'S A ON GOING PRACTICE.
'TAKATA RECALL' MIKE COMPLAINT IS WITH NEXEN TIRES, THE TIRES HAVE LESS THAN 16,000 MILES ON THEM AND WERE NOTED TO BE SEPARATING I CONTACTED NEXEN TIRE WHO TOLD ME TO LOOK AT THE WARRANTY AND REFUNDED ME A CHECK FOR $150 FOR TIRES AND INSTALLATION FOR OVER $450 FOR SOMETHING THAT IS NOT MY FAULT. I JUST FOUND ONLINE WHERE NIXON TIRES HAVE HAD INCIDENTS WITH THE SAME EXACT TIRE THAT I HAVE , I BELIEVE THIS WAS AN ISSUE THEY ARE AWARE ABOUT AND FAILED THE CONSUMER. I HAVE EXCHANGE THE TIRES FOR TWO NEW MEXICAN TIRES THINKING THIS MIGHT OF BEEN AN ISOLATED INCIDENT BUT BOTH PLACES FROM WHICH I GOT THE TIRES REPLACED THAT SAID THAT NEXT AND TIRES WE'RE SEPARATING AND THAT WAS THE CAUSE OF MY TIRE DAMAGE BUT NIXON HAS REFUSED TO REIMBURSE ME MY MONEY PLEASE HELP ME
THE ENTIRE TRUCK SHAKES AT 70MPH AND ABOVE. IT FEELS LIKE THE TIRES ARE EXTREMELY OUT OF BALANCE. THE DEALER HAS BALANCED AND ROAD FORCE BALANCED THE TIRES, BUT THIS HAS NOT SOLVED THE PROBLEM. CHRYSLER KNOWS ABOUT THIS PROBLEM BUT IS UNWILLING TO FIX IT.
MY TAILGATE KEEPS OPENING ON IT'S OWN WHENEVER IT WANTS TO. IT OPENS WHILE DRIVING AND PARKED. I TRANSPORT RVS FOR A LIVING AND IF THE TAILGATE FALLS AND I DON'T REALIZE IT, IT CAN DAMAGE THE UNIT AND I HAVE TO PAY TO FIX IT, WHEN IT IS A CHRYSLER KNOWN ISSUE. THE RECALL THAT JUST CAME OUT IS FOR ONLY SHORT BEDS AND I HAVE A LONG BED. I NEED THIS ISSUED RESOLVED UNDER THE RECALL, BUT CANNOT BECAUSE IT'S SUPPOSEDLY NOT INCLUDED IN THE RECALL. *DT*JB *DT*JB *DT*JB
MULTIPLE TIMES MY TAILGATE HAS JUST FLIPPED OPEN ON IT'S OWN, WHEN PARKED AND HITTING THE LOCK BUTTON ON THE KEY FOB, AND WHILE DRIVING DOWN THE ROAD. THERE IS CURRENTLY A NEW RECALL ON RAM TRUCKS FOR THIS EXACT PROBLEM BUT THE RECALL EXCLUDES TRUCKS WITH 8' BEDS. MY TRUCK HAS AN 8' BED - AND HAS THIS PROBLEM AND SHOULD BE INCLUDED IN THE RECALL.
2017 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO FLAW IN THE SOFTWARE WHICH RESULTED IN AN ACCIDENT. *LD THE CONSUMER STATED THE VEHICLE CRASHED INTO THE GARAGE AND WAS TOTALED. *JS THE CONSUMER INQUIRED IF THE ACCIDENT WAS RELATED TO THE DEFECTIVE FUEL PUMP THAT BECAME A SAFETY RECALL. *JS
I WAS HAULING A 15,000 LB FIFTH WHEEL WITH THE CRUISE CONTROL SET AT ABOUT 45MPH COMING UP TO THE LIGHT ON HWY. 35 AND HWY. 20 INTERSECTION NORTHBOUND IN INDIANA. I TAPPED MY FOOT ON THE BREAK TO SHUT MY CRUISE CONTROL OFF LIKE I NORMALLY DO AND PUT MY FOOT ON THE THROTTLE TO CONTROL THE ACCELERATION TO THE LIGHT. I REALIZE I WASN'T SLOWING DOWN PROPERLY AND PUT MY FOOT ON THE BRAKE AND STOOD BOTH FEET ON THE BREAK TO TRY TO STOP TO AVOID HITTING THE CAR IN FRONT OF ME. I ENDED UP HITTING THE CAR IN FRONT OF ME EVEN WITH THE TRUCK AND TRAILER BRAKES APPLIED. THE AIRBAGS DID NOT GO OFF IN EITHER VEHICLE. EVERYTHING WENT SO QUICKLY, DIDN'T KNOW WHY THE TRUCK DIDN'T WANT TO SLOW DOWN. I HAVE HAD NO PROBLEM WITH THE TRUCK OR MY 2018 TRUCK. I BELIEVE THE CRUISE CONTROL NOT SHUTTING OFF WAS THE CAUSE OF THE ACCIDENT. I WOULD LIKE YOU TO COME AND INVESTIGATE IT TO SEE IF THAT WAS THE ISSUE OF THE ACCIDENT. I CAN'T THINK OF ANYTHING ELSE THAT WOULD HAVE CAUSED IT.
THE TRAILER BRAKE CONTROLLER HAVE BEEN LITTLE TO NO TRAILER BRAKING POWER AT LOW SPEEDS.
SIGNIFICANT AND DANGEROUS DELAY WITH ACCELERATION RESPONSE WHEN DEPRESSING THE ACCELERATION PEDAL WHILE ENTERING TRAFFIC. THE HESITATION IS EXCESSIVE AND IT CAN TAKE GREATER THAN 3 SECONDS FOR ANY RESPONSE.
TRUCK IN PARK, STATIONARY BUT RUNNING, JUMPED OUT OF GEAR DUE TO FAULTY SHIFTER AND ROLLED DOWN AN EMBANKMENT. EXTENSIVE DAMAGE TO TRUCK. *TT *DT *BF*JB *DT CONSUMER STATED THERE ARE NO ADDTIONAL PROBLEMS.*JB 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB*DT*JB
ONLINE RESEARCH BEST DESCRIBES THIS PROBLEM AS THE DODGE "DEATH WOBBLE". WHEN AN UNEVEN SPOT OR A POTHOLE IN THE ROAD IS DRIVEN THROUGH, THE FRONT WHEELS WOBBLE AND SHIMMY VIOLENTLY UNTIL THE VEHICLE IS STOPPED. THE LOCAL DEALER AS WELL AS A LOCAL ALIGNMENT SHOP HAVE BEEN UNABLE TO DETERMINE THE PROBLEM.
VERY SLOW TO RESPOND THROTTLE PEDAL, ITS TO A POINT OF NOT SAFE TO PULLOUT IN TRAFFIC OR MERGE ONTO A HIGHWAY. THERE IS 2-4 SECONDS OF IDLE WHILE PEDAL IS TO THE FLOOR, THEN THE ENGINE WILL START TO INCREASE RPM AT A SLOW RATE OF SPEED. ALSO THE TRANSMISSION WILL SEEM TO BE IN NEUTRAL AT TIMES WHEN TURNING INTO AN ELEVATED PARKING LOT OR DRIVEWAY. APPLY MORE THROTTLE AND CLUNKS BACK INTO GEAR THEN WILL CONTINUE TO MOVE FORWARD. AT TIMES COMING TO A STOP, THE TRANSMISSION WILL STAY IN A HIGHER GEAR OR THE LOCKUP CONVERTER IS STAYING LOCKED UP. TRYING TO STOP WITH TYPICAL BRAKE PEDAL PRESSURE WILL NOT STOP THE TRUCK WHEN THIS IS HAPPENING. YOU REALLY NEED TO APPLY PEDAL PRESSURE UNTIL IT COMPLETELY STOPS ROLLING THEN IT SEEMS TO RESET OR GO BACK TO NORMAL. RAM DEALERS CLAIM ITS CHARACTERISTICS OF THE TRUCK AND THEY SAY THAT RAM STAR SAYS ITS NORMAL. A LITTLE RESEARCH ONLINE AND YOU WILL FIND THIS TO BE A MAJOR ISSUE. I AM LOOKING INTO LEMON LAW OR GETTING AN ATTORNEY. $60K TRUCK AND ITS UNSAFE TO DRIVE. COMPLETELY UNSATISFIED WITH MY PURCHASE
FRONT PASSANGER TIRE IS BEING ATE UP AT 16000 THIS HAS BEEN AN ON GOING ISSUE SINCE THE VEHICLE REACH 6000 MILES, AND BEEN NOR RAM REFUSES TO ACKNOWLEDGE A SAFETY ISSUE WITH THE TRUCKS AND WILL CAUSE A FATAL ACCIDENT. WITH 16000 THESE TIRES SHOULD NOT BE WEARING LIKE THIS
I HAVE A 2017 RAM 3500 WITH AN AISIN TRANSMISSION. THE THROTTLE LAG IN THIS TRUCK IS VERY DANGEROUS. I REALLY HAVE TO BE CAREFUL WHEN CROSSING ROADS OR PULLING INTO TRAFFIC BECAUSE THE TRUCK HESITATES 2-5 SECONDS AFTER I PRESS ON THE THROTTLE. THIS IS A VERY DANGEROUS SITUATION AND MUST BE LOOKED INTO. I HAVE FOUND MANY, MANY OTHER PEOPLE COMPLAINING OF THIS PROBLEM AND HOW SERIOUS IT IS. RAM WILL NOT DO ANYTHING ABOUT IT. PLEASE LOOK INTO BEFORE SOMEONE IS KILLED, IF THEY HAVENT BEEN ALREADY.
NEXEN TIRE FAILURE AT 3452 MILES. TIRES CAME ON NEW TRUCK. DRIVING ON INTERSTATE HWY, 65 MPH, PULLING A 14000 LB 5TH WHEEL RV. FRONT LEFT TIRE TREAD SEPARATED WHICH CAUSED SIDEWALL TO BLOWOUT COMPLETELY. DIFFICULT TO MAINTAIN CONTROL BUT SUCCESSFUL. EXAMINATION SHOWED TREAD WAS NOT PROPERLY GLUED TO CARCASS. NO PERSONAL INJURIES BUT THERE WAS DAMAGE TO LEFT MAIN WHEEL. LT235/80R-17E TIRES MADE BY KOREAN COMPANY. TIRES MAY NOT BE SUITABLE TO THAT HEAVY OF VEHICLE.
TL* THE CONTACT OWNS A 2017 RAM 3500. WHILE DRIVING WITH A TRAILER CONNECTED, THE "TRAILER BRAKE NOT CONNECTED" MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO PINE BELT CHRYSLER JEEP DODGE RAM (1400 OCEAN AVE, ROUTE-88, LAKEWOOD, NJ 08701), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS REPAIRED BUT REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT HE COULD NOT BE REIMBURSED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 69,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2017 Ram 3500 → · Every 3500 year → · How the figures are calculated →