2018 Ram 2500 complaints

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the traction control and ABS warning lights illuminated, and an audible chime sounded every time the vehicle drove over a bump in the roadway. Additionally, the cruise control system failed to function as needed. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 122,000.

My vehicle is under an active recall C4B/NHTSA 24V-896. This recall was issued on Nov 27, 2024. According to the manufacturer there is no repair part available as of today Mar9, 2026. That is completely unacceptable. My ABS system has been compromised for 2 years now. I have been driving with an ABS system that has failed and poses a great risk. Since this recall was issued 15 months have gone by. I find it implausible that the manufacturer has not been able to engineer a remedy for this. They are leaving a huge risk on the road. They should not be allowed to let this much time elapse. If they can not come up with a repair then they should be replacing my vehicle. I would like to know what the NHTSA is doing about this situation.

The contact owns a 2018 Ram 2500. The contact stated while operating the vehicle, the instrument cluster intermittently displayed “Service Electronic Stability Control (ESC)” and “Service ABS”. Additionally, the “Service Electronic Module” was displayed. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 30,000.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, several warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with ABS failure. The contact was informed that the ABS needed to be replaced. The vehicle was not repaired. The contact was informed that the failure was a known failure with similar vehicles. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer several times; however, the contact was informed that the part was not yet available. The contact stated that the vehicle was unsafe to drive for long distances because of a persistent failure. The manufacturer was made aware of the failure. Additionally, the contact was informed that the dealer could repair the vehicle if the contact paid out of pocket for the repair. The failure mileage was approximately 96,000.

Transmission failure at 125,000 miles. Vehicle has been used minimally for towing. Mainly highway driving. Looking at a $10,000 repair bill.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and traction control warning lights were illuminated, and the message "Service Electronic Hydraulic Control Unit" was displayed, with an audible sound. The vehicle was taken to the dealer, where it was diagnosed, and determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.

I received a recall notice (C4B/NHTSA 24V-896) and since the parts weren't available at the time, registered at recalls.mopar.com on 4/1/2025 for notification once the parts become available. It's now almost a year later and I still haven't received a notification about the parts being available. I've also contacted my dealer several times to check with them as well, but they say the parts still aren't available yet. The back of the recall notification mentions submitting a complaint if the dealer fails or is unable to remedy this defect within a reasonable time, so I think this fits that definition and I'm submitting this complaint.

Recall has been out there for a year and a half with no remedy. Unsure if our vehicle is safe to drive. When we do drive, the alarms on the dash go off constantly.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer were not made aware of the issue. The contact had not experienced a failure related to the recall; however, the 4WD option was inoperable. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the traction control and the 4WD features were inoperable. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 120,000.

The brake system malfunctioned. After applying the brakes, instead of slowly stopping, the truck began to slide. The truck has a factory recall that RAM doesn't have a fix for. Our truck has a light that says our ABS needs servicing. This has been on for several months. We took it to the dealer but they said they can't fix it because RAM doesn't have a fix for it. This is truly unacceptable. Next time it could cause an accident. The traction control light also comes on and goes off.

Manufacturer is claiming to have "No Remedy" for this recall (C4B). However, they were able to replace the defective part, charged me for the repair and offered a reimbursement. However, they are not offering to reimburse the full cost of the repair. It has come to my knowledge that Ram does have a remedy, as they have reengineered the HCU part affected by this recall and issued a new part number for the updated parts. Original part was 68143491AA and has since been updated to 68143491AB after this recall was issued. It appears that Ram is lying to consumers about having "No Remedy" when they do in fact have one. I am assuming they do not want fix these vehicles unless the original part fails as a cost savings on this recall. The issue is they are refusing to cover the entire cost of the recall repair when the vehicle did need to be fixed. I was charged $1185.56 for this repair in February of 2026 and Ram is only offering $1141.85 as the reimbursement amount. This recall should have been covered at zero charge and without requiring me to pay upfront for the repair, as it is evident by updated part numbers that Ram does in fact have a remedy.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was unavailable. The contact stated that the parts for the recall repair had been unavailable for almost two years. In addition, the vehicle had not been driven since the recall notification was received. The dealer was contacted, and the contact was informed that the parts were not available. The manufacturer was contacted, and the contact was informed that the parts were not available. The contact had not experienced a failure.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was called and confirmed that the parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The contact had not experienced a failure.

HCU Hydraulic Control Unit ABS malfunction. Intermittent loss of ABS/ESC/Traction control. Constant warning lights flashing on and off on screen display in truck with audible alarm. Vehicle is not listed as having a recall, however, this is the exact same issue as many other 2018 Ram 2500 trucks that were included in the recall and my VIN is included in the numbers for the Class Action Lawsuit. The loss of ABS/ESC/Traction control may cause my vehicle to crash without prior warning. My vehicle needs to be included in the Safety Recall Reference: C4B / NHTSA 24V-896

I have reached out to several dealers in the past year to get this recall fixed. Most say parts aren't available, However i spoke with my local dealer in Vicksburg Mississippi and the parts department stated they had the parts to fix this issue and to call back and speak with services to set up an appt. . I called back as i was asked and the service guy said we don't have the parts to fix this ABS recall. I then stated that your parts guy said the parts were available on site for my vin number. He then stated well i wont get paid for it. This has been a major inconvenience not to mention with the ABS and Traction control are faulted, the cruise control wont work and the 4X4 wont work. I have been dealing with this over a year and the say the least it is getting very frustrating.

My HCU is out and constantly dinging at me for no traction control and ABS. I know this is recalled and I have been waiting over a year and FCA still doesn't appear to have a remedy for this.

I am submitting this complaint about Safety Recall C4B / NHTSA 24V‑896 for my 2018 Ram 2500 (VIN: [XXX] ). I am active‑duty military living in Virginia; the truck is registered in Tennessee. FCA’s recall notice says the brake hydraulic control unit (HCU) may fail, causing intermittent then permanent loss of ABS, ESC, and traction control, and that this “may cause a vehicle crash without prior warning.” My truck shows as affected, but I have been unable to get the recall repair. The notice also states that the remedy is “not currently available” and that FCA will contact me when it is. As of February 2026, more than a year after the recall was initiated, I am still being told that parts are unavailable and there is no firm ETA for when the repair can be performed. In the meantime, I continue to drive with a known safety defect FCA has already acknowledged. My truck’s ABS and ESC lights cycle on and off while driving, consistent with the defect description. This creates real concern about whether ABS/ESC will function during emergency braking or low‑traction conditions, especially given that I use the truck for commuting and towing. I am also aware that FCA is reimbursing owners who have already paid out of pocket to replace failed HCUs, which suggests that replacing the HCU is the recognized fix, even as owners like me are told there is “no remedy available” under the recall. This appears to leave many vehicles on the road with a known safety defect and no timely, practical wa

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated the ABS and traction control warning lights were illuminated and were no longer operable. The dealer was contacted, and it was confirmed that the parts was not yet available. The contact spoke with another dealer, Mark's Discount Truck & Auto Sales (214 Rockingham Rd, Londonderry, NH 03053); and it was confirmed that the part was not yet available. The manufacturer was made aware of the issue, and it was confirmed that the part was not yet available. The failure mileage was 40,872.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS warning light was illuminated. The trailer brakes failed, and the contact no longer used the vehicle to haul the trailer, and the cruise control failed to activate as needed. While depressing the brake pedal, the wheels locked up, and the ABS failure caused the vehicle to shudder, causing the braking distance to become extended. The dealer was contacted and confirmed that parts for the repair was not available. The manufacturer was made aware of the issue and confirmed that parts were not yet available for the repair. The manufacturer gave permission for the dealer to repair the vehicle; however, the dealer refused to repair the vehicle. The failure mileage was approximately 37,000.

This has been a recall for almost 2 yrs now and the dealer is saying no parts available. There are 1000s of RAM trucks driving around waiting for parts. A simple google search shows there are parts available on line. What is taking so long. This should have been resolved a year ago.

ABS system doesnt work. no update on recall c4b. have had this issue since 2023

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated, and the vehicle made an abnormal dinging sound. The vehicle was taken to a dealer where it was diagnosed, and determined that the brake hydraulic control unit needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer; however, the dealer informed the contact that the remedy was not available and asked the contact to retrieve the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 22,320.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving in the rain at 60 MPH, the brakes failed to operate as needed. The contact stated that the vehicle in front stopped suddenly, and the brake pedal was depressed; however, the vehicle failed to immediately stop. The contact veered to the side to avoid a crash. The traction control warning light illuminated, and the message "ABS Service Required" was displayed. The contact stated that the failure had become worse. The contact stated that several unknown warning lights were illuminated, and several audible alarms sounded. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact called on behalf of the owner of a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the ABS warning light was illuminated. The contact called the local dealer and confirmed that the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. No assistance was provided. The failure mileage was approximately 6,500.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The ABS and traction control warning lights were illuminated, with an audible ding sound. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000.

Received a recall letter Jan 2024 concerning C4B/NHTSA24V-896. I have contacted the FCA recall assistance center several times since then. They say there is no parts available for this recall. Yet they have not seemed to have this problem with 2019-2026 models. They say I can have the HCU replaced at my own cost and they will reimburse me for the cost. But there is no guaranty it will fix the problem or how long it may last if it does. This causes me problems because why should I have to pay nd Waite on my money to be returned to me in 60 days. I am retired and on Social security and can only afford to put this on a credit and which I would have to pay interest on. It seems you or FCA has any intentions of coming up with a fix for this recall.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS warning light illuminated with a constant alarm chime. When the warning light was active, the cruise control was inoperable. The dealer was contacted and confirmed that the part for the recall repair was not yet available. The dealer informed the contact that the manufacturer was only providing parts for the 3500-Series vehicles. The contact was informed that the vehicle could be repaired out-of-pocket. The manufacturer was not made aware of the issue. The failure mileage was approximately 184,452.

Have had an open Recall since December 2024. To date 2/17/2026 I just confirmed that the dealer has no current repair options for the recall: The Warning light came on November 1,2024. Manufacturer Recall NumberC4B NHTSA Recall Number24V-896 Recall Status Recall Incomplete, remedy not yet available

The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V896000(SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure while driving approximately 40 MPH. The braking system had failed, causing the grandson to drive off the road and crash into a ditch. The vehicle was towed out of the ditch and driven home. No injuries were reported, and no police report was filed. Later, the grandson discovered that the front passenger side braking system had overheated and was concerned that the front tire had melted. No further information was available. The manufacturer was notified of the failure. The failure mileage was 153,000.

My 2018 Ram 2500 has an active safety recall for the ABS/EBS system that has been open for over two years with no remedy or parts available. The issue was first noticed in August of 2023. I contacted CDJR dealership on how to repair this issue. This is a serious safety defect that directly affects braking stability, trailer brake communication, and emergency handling. Because the ABS module and electronic brake system are malfunctioning, the truck cannot safely perform the heavy towing it was purchased for. When towing a large trailer, the trailer’s electronic braking system does not communicate with the truck, forcing the truck to absorb the full braking load. This has resulted in unstable braking, increased stopping distance, and unsafe emergency handling at highway speeds. The ABS fault also disables cruise control, which significantly increases driver fatigue on long-distance trips. I regularly travel 1,500 miles each way to Florida, and without cruise control I must maintain throttle manually for hours at a time, requiring more frequent stops and reducing alertness. This defect has caused premature brake wear due to the trailer brakes not engaging properly. I was forced to replace the rear rotors and pads at only 32,000 miles, costing me $2,700. This is not normal for a heavy-duty truck and is directly related to the ABS/EBS failure. The unresolved recall has also severely reduced the resale and trade-in value of the vehicle. Dealers discount or refuse vehicles with open

The warning lights have been on for months indicating the ABS is malfunctioning, we have had it to the dealership garage several times and they keep telling us we are on the list but the parts are not available even though it has been over a year. If they fail completely we will have no control over the braking system which can cause a vehicle crash. We have to limit the driving we do with our vehicle because of the danger that is involved. We have another issue for our vehicle: I contacted Chrysler twice with no response. and addressed it with our dealership and they have not helped. We have reported this issue to Chrysler about our 2018 Dodge Ram 2500 6.7L Cummins diesel concerning the Particulate Matter Sensor. This has been ongoing for a year and Chrysler is aware of this problem and has issued recalls on them from 2019 and up. We need this matter to include the 2018's including ours as it has the same issue. Please help us to have this matter resolved.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while the cruise control was activated, the ABS and brake control warning lights illuminated. While the ABS warning light was illuminated, the cruise control could not be activated. The ESC and traction control warning lights were also illuminated. The failure was intermittent. The vehicle was taken to the dealer and was diagnosed with ABS and braking system failure. However, the vehicle was not repaired because parts were not available. The manufacturer was made aware of the issue and opened a case. The manufacturer offered reimbursement for a rental and referred the contact to the dealer for assistance. The failure mileage was approximately 109,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the messages “Traction Control Inoperable” and “ABS Inoperable” were displayed. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the failure was associated with the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and confirmed that the part to do the recall repair was not available. The failure mileage was approximately 75,000.

Received recall C4B/NHTSA 24V-896 on 27 Nov. 2024. Remedy for this defect has not been completed as of this date. I tried on AUG 1 2025 to have it corrected at the Berlin City Ram dealership with no luck. I asked the dealership again today 12 Feb 2026 about the repairs and was told they do not have a remedy yet for this. I called Chrysler Customer Care 12 Feb 2026 and was told there is still no remedy. My state Vehicle inspection is due in March, and will not pass inspection due to the ABS/ESC Lights being on. What do when the vehicle fails inspection and i cannot drive it?

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Ram 2500. While driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. Several dealers were contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, where it was determined that the hydraulic control unit had failed and needed to be replaced. The vehicle was not repaired. The mechanic attempted to contact the manufacturer to order parts. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 49,700.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle hesitated to decelerate as intended while the brake pedal was depressed. The ABS warning light was illuminated. The vehicle was taken to a local dealer; however, the vehicle was not repaired due to the parts not being available. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The ABS and traction control warning lights intermittently illuminated while driving over bumps in the roadway. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 107,000.

Abs hcu/ module malfunctions. Has been for 1.5 - 2 years now. Waiting on recall to be complete for a long time. Scared to drive truc long distances but still have to pay for it.

The contact owns a 2018 Ram 2500. The contact stated that the vehicle was difficult to shift into gear. The traction control warning light was illuminated, and the message to shift into 4WD was displayed. Additionally, the brake light was illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted, and the vehicle was diagnosed. The contact was informed of hydraulic pump failure, control 68143-part 491AA, control panel 08035030, module 08035030, brake fluid, ABS module, and a HECU internal failure. The vehicle was repaired, but the failure recurred. The dealer informed that the contact parts for the recall repair were not available. The manufacturer was contacted and confirmed that parts were not yet available. The failure mileage was approximately 18,000.

The contact owns a 2018 Ram 2500. The contact stated that while starting the vehicle, the ABS warning light illuminated, causing the cruise control to be inoperable. The vehicle was taken to the dealer, who reset the computer, but the failure persisted. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Ram 2500. The contact stated that the ABS and the traction control warning lights were illuminated intermittently. The contact stated that while driving approximately 35-40 MPH and pulling a trailer, another vehicle pulled in front of the contact's vehicle. The contact slammed on the brakes, but the vehicle failed to respond as intended and crashed into the rear of the other vehicle. The contact stated that the air bags did not deploy because the vehicle was equipped with a brush guard due to potential collisions with deer in the country area where the contact lived. The contact did not sustain injuries. The other driver sustained unknown injuries, and the other vehicle was deemed a total loss. The contact's vehicle was driven away from the scene. A police report was filed. The vehicle was taken to the dealer, where the contact was informed that the vehicle was experiencing a known failure, and the contact was made aware that the VIN was included in NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 75,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to an independent mechanic and an unknown code related to the HECU was retrieved on a handheld diagnostic machine. The contact was informed that the HECU needed to be replaced. The vehicle was repaired; however, the failure reoccurred approximately 13 months later. The manufacturer was notified of the failure. The failure mileage was approximately 151,000.

The contact owns a 2018 Ram 2500. The contact stated that the brake hydraulic control unit was replaced in 2023; however, the failure occurred. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); after the repair. The contact stated that the cruise control and traction control failed to function as intended. The hydraulic control unit warning light illuminated. The vehicle was taken to the dealer to be repaired; however, the part to do the recall repair was not yet available. The contact was informed that the dealer had parts for the repair; however, the manufacturer was not releasing the parts. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 90,000.

I have been in need of a repair for the C4B recall for well over a year. My truck is unsafe to drive. No ABS, no traction control, no cruise control. I also cannot use 4wd with this issue. My truck has been undriveable for this time frame.

ABS and traction control continously comes on and off. Recieved safety recall almost a year ago. Have been to my local dealership several times over the last year to get recall fixed. Went as recently as today. Each time I am being told no parts / fix is available. It is my understanding this is a major safety concern and it is unacceptable not to have a fix.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and a second dealer, FX Caprara Chrysler Dodge Jeep Ram (18479 US-11 #12, Watertown, NY 13601); were made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.