2018 Ram 2500 complaints

This recall affects the brake hydraulic control unit ("HCU") on my RAM 2500. I already had this part replaced back in 2022, and it went bad again in the Summer of 2025. I'm trying to sell the truck, but the incessant error messages and bell ringing makes that impossible. Nobody is going to buy a truck in this condition. Ram has known about this for years, and the recall was issued 14 months ago. Still no fix? I had the truck to my dealer last week and they said they are unable to help me with a replacement part, because it is not available. So now I'm driving around with a broken ABS system and constant error messages and audible warnings from my dashboard. For such a big company, it shouldn't take this long to develop a remedy to this problem. Anything you can do to assist would be appreciated. Thanks.

CB4 Recall Some (2017-2018 MY Ram xxx) vehicles may have been built with a brake hydraulic control unit ("HCU") that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing to permanent loss. Been dealing with this issue since the recall got initiated back in November 2024. I call Mopar every month to check on the status and still no parts available. I haven't had any brake failures in my truck or scares, but whoever has this issue has to understand how annoying the constant chime is. Can't use cruise control and worst thing is if you are considering selling your truck outside of a Ram dealer, they won't take it in because of the open recall and privately, who would really consider buying a truck with this issue. My fear is that Mopar (Stellantis) is just putting this in the backburner with no plans on fixing it.

It has been 7months since I bought my truck. STILL I have an open safety recall that hasn’t been fixed since no parts are available. I live in the Midwest and bought a ram truck just for the snow and conditions. I’ve been stuck more this winter than ever due to this abs recall. It takes away traction control, takes away cruise control. It’s not safe at all. I need this figured out IMMEDIATELY

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and opened a case. The contact had not experienced a failure.

Truck def system error derates vehicle speed to 5mph in 85 miles. This is unacceptable as no dealerships are open on weekends or in the middle of nowhere. This EPA rule will get folks killed as folks driving 5mph on freeway towing a big trailer will get run into real quick. Vehicle should NOT cause you to slow to 5mph if a pollution control device has issues. Please investigate.

ABS TRACTION CONTROL LIGHT HAS BEEN ON/OFF SINCE 2020. Can't drive on snow ice due to traction control abs 4-wheel drive doesn't work correct. I almost hit the divider/wall on Interstate 30 on 01/28/26 due from poor braking.

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated, and the vehicle made with a dinging sound. The contact stated that the failure was intermittent. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted via an online form. The failure mileage was approximately 85,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving at 55 MPH, there was an abnormal sound coming from the engine. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 126,000.

Dash warnings for abs / traction control flicker on and off steadily. Every time the warnings come off it kicks off cruise control. I live in often snowy conditions and I worry that steadily changing traction control systems will absolutely be dangerous. Not to mention the frustrating noises of the alerts coming on Avery few seconds. As I was told by my dealer, this recall has been out there since December of 2024. I’ve been dealing with this issue for months and it is getting worse.

The contact owns a 2018 Ram 2500. The contact stated that while driving 10 MPH in the driveway in the snow, the ABS failed to operate as needed. The contact stated that the brake pedal was depressed to the floorboard and the brakes were inoperable. The ABS and traction control warning lights were illuminated. The message “Service Electronic Stability Control” was displayed. The contact stated that the failure was related to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted by email, but no response was provided. The failure mileage was approximately 70,000.

My truck has had the issue stated in recall C4B since November of 2024, per the recall a solution was to be provided by first quarter of 2025. It is now first quarter of 2026, the recall still shows no parts available, dealers state no parts are available and this is a ridiculous amount of time to remedy a safety recall. Truck currently has multiple lights/issues related to the problem, no traction control and no cruise control for over a year and a half now. This problem needs to fixed ASAP, it's ridiculous.

The contact owns a 2018 Ram 2500. The contact stated that while driving approximately 65 MPH with the cruise control engaged, the check engine warning illuminated, and the cruise control was disengaged. The contact stated that the failure was intermittent, but recently, the check engine, ABS, and ESC warning lights were constantly illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact had taken the vehicle in for routine service and discussed the failure with the service manager at the dealer. The contact was informed that the part was not available, but the dealer could repair the failure, and the contact could request reimbursement from the manufacturer after paying for repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was approximately 140,000.

The contact owns a 2018 Dodge Ram 2500. The contact received a recall letter related to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving at 20-25, the brakes were applied, but the front wheels locked up and crashed into the rear of a Chevrolet SUV. There were no reported injuries, airbag deployments, or fire. A police report was filed. The steering became inoperable. The ABS and traction control were inoperable. The traction control and ABS warning lights were illuminated. The local dealer was contacted, who confirmed the parts were backordered. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who confirmed the recall information. The failure mileage was approximately 88,000.

The contact owns 2018 RAM 2500. The contact received notice of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving at approximately 45 MPH in inclement weather, while making a right turn, the brake pedal pulsated, and the vehicle did not slow down as intended, and the entire vehicle slid off the road into the mud and became stuck. The contact did not sustain any injuries, and medical attention was not needed. The vehicle was towed to an independent mechanic vacuum boost needed to be replaced. The vehicle was repaired, but the failure reoccurred 10 months later. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 72,000.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated, with an audible chime. The traction control system became inoperable but operated as needed intermittently. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, parts were not yet available. Several local dealers were contacted; however, the vehicle was not diagnosed or repaired. The dealers confirmed that parts were not yet available, even though one Parts Department at one of the dealers indicated that the HCU unit part might be available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 105,600.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an unknown speed, the ABS warning light illuminated. The contact related the warning light to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact called the local dealer and was advised that parts were not yet available. The contact called the manufacturer and was informed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 59,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds, the ABS warning light was constantly flashing. The dealer was contacted and confirmed that the part was not available. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 19,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and the traction control warning lights were intermittently illuminated. While driving at an undisclosed speed and hauling a load in the snow, the traction control unintendedly engaged, causing the brakes to lock up, and the driveline power to be diverted erroneously, and the vehicle suddenly stopped and became unmovable. The vehicle was towed back to the residence. Upon inspection, the contact noticed that the driveshaft, the 4WD actuator, and other unknown parts had failed. The contact personally replaced some of the parts, but the vehicle remained undrivable. The vehicle was not repaired. Several dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

RAM or FCA USA has not timely made parts available to address the Recall C4B on my 2018 RAM 2500 HD Truck. I have been driving it without anti-lock braking system and without the skid control engaged due to the failed HCU unit covered by this Recall. I have called RAM customer care multiple times and they tell me their engineers are working on it, but they have not estimated time for the parts to be available. it has been 14 months since I first received the recall notice. This is an excessive amount of time to still not have a remedy available. Especially when RAM has remedied the same issue with the RAM 3500 Chassis.

The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the ABS and traction control warning lights remained illuminated. During the failure, the cruise control feature was inoperable. The contact stated that the vehicle skidded while attempting to accelerate and stalled while abruptly stopping to avoid hitting a dog. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 34,000.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was called, but there was a high wait time. There was a message to call back during normal business hours. The contact had not experienced a failure.

The failure and recall of the HCU( hydraulic control unit) means that my truck • ABS (antilock brake system ) failure • 4 wheel drive failure This poses a severe safety risk to the driver and passengers in this vehicle. It has been over a year that this issue hasn’t been resolved.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds, the 4WD, ABS, and traction control warning lights illuminated, with the "Service ABS Soon" and "ABS" messages displayed with a constant audible alarm. The contact stated that while attempting to activate the 4WD, the two front tires were not spinning as intended. The vehicle was taken to a dealer, but was not diagnosed; however, the mechanic advised the contact that parts for the recall repair were not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 49,000.

The contact owns a 2018 Ram 2500. The contact stated that the ABS and ESC warning lights were illuminated. The contact notified a local dealer of the failure. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) in 2024. The contact was informed by the dealer that the part for the recall repair was not yet available. The contact stated that the transmission recently failed to shift into 4WD, and during snow or icy weather conditions, the wheels were spinning and failed to properly grip the road surface. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 141,000.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the “Service ABS” message was displayed with an audible chime. The contact stated that the cruise control, the ABS, and the traction control systems became inoperable and failed to function as intended. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the parts for the recall repair were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 155,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds, the ABS and Traction Control warning lights illuminated and occasionally remained illuminated. The contact stated that whenever the warning lights were illuminated with the cruise control feature activated, the cruise control feature would inadvertently deactivate. The vehicle was taken to a dealer, where it was determined that the part to complete the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair and filed a complaint. The failure mileage was approximately 60,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Been getting abs warning alarm for over 2 years and no fix in site. Also cruise does not function when in alarm been living with this alarm for 2 years or more. I would like to sell vehicle but cannot with this unrepaired recall. Need some action asap.

I have had this recall for over 3 years and its still not fix. Its dangerous to drive because you will never know when the brakes goes out completely. I have call the dealership many times and I receive the same answer like they waiting on the parts to arrive.

The transmission is slipping and making clunking noises and I'm worried it fails while driving it could be a safety issue. I noticed other people online mention the same problem. This should be a manufacture recall to get repaired not a consumer.

The contact owns a 2018 Ram 2500. Upon purchasing the vehicle, the dealer informed the contact that the HCU needed to be replaced. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and traction control warning lights were illuminated, causing the cruise control feature to become inoperable. The contact stated that the brakes operated with reduced functionality. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 180,000.

The contact's son owns a 2018 Ram 2500. While the son was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle eventually slowed down and came to a complete stop. The contact stated that several warning lights were illuminated. The owner had received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, parts were not yet available for the recall repair. The vehicle was taken to an independent mechanic, where it was diagnosed with a failed Hydraulic Electronic Unit Control. The contact's son was advised to contact the dealer for assistance. The dealer was made aware of the failure. The contact's son was informed that the vehicle was not a pickup. The contact's son was informed that the repair could be performed now if the vehicle was not a pickup. In addition, the contact's son was offered the option to pay out of pocket for the repair and wait to be reimbursed when the remedy became available. The manufacturer was made aware of the failure. The contact's son was informed that the parts were only available for pickup trucks. The contact's son was informed that he could pay out of pocket for the repair and wait for reimbursement. The contact stated that the vehicle had been inoperable since November 2024. The failure mileage was unknown.

Code C0020-01 ABS-VSC lamp and intermittent warning chime.

My VIN had the steering recall performed, but the welded drag link, which was the "remedy." At the time, it prevents alignment. The vehicle is now non-serviceable. I called Dodge requesting authorization for the updated adjustable drag link and alignment under recall remediation, and was told there is nothing they can do. This is incorrect. I called them four (4) times and was hung up on each time. Recall remedy V06 rendered the steering non-serviceable The vehicle cannot be aligned. The steering wheel cannot be centered.

The contact owns a 2018 Ram 2500. The contact located the recall for NHTSA Campaign Number: 24V896000 (Service brakes, Hydraulic). While driving at 55 MPH, another vehicle passed him on double yellow lines, and the anti-lock brakes locked up, and the vehicle slid and crashed into a 2008 Chevrolet. There were no reported injuries, fire, or airbag deployment. A police report was filed. The ABS light and traction control warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was emailed, but there was no response. The failure mileage was approximately 128,000.

The contact owns a 2018 Ram 2500. While driving at an undisclosed speed, the locking bolts on the steering linkage had damaged the tires. The vehicle was taken to a dealer to be repaired under a related recall. The vehicle was repaired; however, additional failure occurred after the recall repair. The vehicle was returned to the dealer, and the dealer stated the vehicle would not be repaired free of charge. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 157,748. The VIN was unavailable.

I am in Virginia and received a recall code C0020-01 for general abs fault. The truck continues to beep alerting me of this fact. I need replacement of the hcu. Which i have been told controls the breaking hydraulics. To me this seems to be of concern and could easily cause an accident and injury. This has been occurring since August of 2025 and I have been in contact with the dealership, Blackwell of Danville, VA, since then. On 11/1/25 I went into the dealership for other issues but this problem as well. They told me there is no part available for replacement and hasn't been for over a year. Well we are in a new year so how much longer do I need to wait for my truck to be safe?

Abs control module defective been having this problem for over five years. Ram just keeps saying no parts available. That they are working on solution. I think they are dragging there feet on purpose hoping the trucks will wear out before they have to fix. These companies need to be held accountable. Thanks for any help

See Attached Letter

The vehicle had multiple unresolved safety defects from the time of purchase. The radio and electrical system never functioned correctly and could not be repaired despite repeated dealer visits. The stabilizer bar failed and fell out while driving, causing loss of steering stability. The vehicle is currently subject to an open federal safety recall for ABS/ESC/traction control loss with no repair remedy available. These defects created a serious crash risk and caused loss of safe use of the vehicle. The manufacturer and authorized dealer failed to repair the vehicle.

A car lot sold me a vehicle with an unresolved dangerous recall

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the ABS and the electronic braking system warning lights were illuminated, and the vehicle made a dinging sound continuously. The contact stated that the failure rendered the cruise control mode inoperable. The vehicle was taken to the dealer, where it was confirmed that the part was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 52,000.

Anti lock brake control has failed twice and then afects cruise control and warning bell continues to ring paid to have fixed twice and still no factory fix .it hs been on recall list for years now!

I own a 2018 Ram 2500 equipped with the 6.7L Cummins diesel engine that I purchased brand new in Iowa. For approximately the last four to five years, my vehicle has displayed persistent warnings including “Service Electronic Braking System,” ABS warning light, and traction control warnings, accompanied by constant audible alerts. As a result, multiple braking safety systems are disabled, including anti-lock braking, stability control, traction control, and cruise control. For several years I contacted Ram dealerships and the manufacturer regarding this issue and was repeatedly told that repair parts were unavailable. During this time, widespread reports of identical failures were being discussed on owner forums and among dealerships. A federal safety recall was eventually issued for the ABS control module, and I received my official recall notification letter approximately one year ago. Despite the recall being active, the manufacturer and local dealerships continue to state that no replacement parts are available and that there is no estimated timeline for when a remedy will be provided. As of today, my vehicle remains unrepaired and continues to operate with disabled braking safety systems and constant warning alarms. This is a heavy-duty truck that is regularly operated in Iowa, where inclement weather conditions including snow, ice, and heavy rain are common. I am concerned about the safety risk posed by operating a vehicle with compromised braking and stability systems a

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS and Traction Control warning lights were illuminated. While attempting to use the cruise control, the system failed to activate. The dealer was contacted. The manufacturer was made aware of the issues and confirmed that the remedy was not yet available. The failure mileage was approximately 118,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that on several occasions while driving at various speeds, the ABS and traction control warning lights illuminated, and a chime sounded. The “Service ABS” message was displayed. The contact stated that during the failure the cruise control was deactivated, and the 4WD option was unavailable. The vehicle was taken to a dealer where it was diagnosed and determined that the failure was associated with a part in the HECU and ABS module which needed to be replaced; however, the part was not available. The vehicle was then taken to an independent mechanic where it was diagnosed and the failure was associated with parts in the HECU and ABS module however, the parts were on back order. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS warning light illuminated with an audible chime. The dealer was contacted about the ABS warning light and was made aware of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic), however, the contact had received the recall letter. The dealer informed the contact that the remedy was not yet available. The contact stated that the ABS warning light was intermittent. The manufacturer was contacted and confirmed that the remedy was not yet available and that another letter would be sent when the remedy was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 95,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that on several occasions while starting or driving, the messages "Service ABS”, “Service ESC”, and “Traction Control Fault" were displayed for ten seconds with an audible chime. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 13,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vehicle was parked and was no longer being driven due to safety concerns.

Service ABS light constantly alerting, every time I touch brakes. Loses cruise control. I called two local dealerships who tell me parts are unavailable. This is on recall, why aren’t parts available?