2018 Ram 2500 complaints

Component or system that failed or malfunctioned The issue involves a safety recall‑related system on my Ram truck that remains open with no available remedy for over one year. The vehicle is now experiencing traction loss while pulling and during normal driving, along with multiple failure/warning lights activating on the dashboard. How my safety or the safety of others was put at risk While driving and when pulling/accelerating, the vehicle unexpectedly loses traction, which creates a risk of loss of control, especially during traffic, turns, or acceleration from a stop. The appearance of failure lights combined with traction loss presents a serious safety risk to myself, my passengers, and other motorists, increasing the likelihood of a crash. Whether the problem has been reproduced or confirmed The safety defect is confirmed by the open NHTSA recall associated with my VIN. The traction loss and failure lights have occurred during normal vehicle operation and continue to reappear. The issue has not been repaired due to the manufacturer stating that no recall remedy is currently available. Inspections by dealer, manufacturer, or others Authorized Ram/Dodge dealers have confirmed that the recall remains open with no repair solution available from the manufacturer. The vehicle has not yet been inspected by police or insurance representatives, but it remains available for inspection. Warning lamps, messages, or prior symptoms Failure and warning indicator lights have appeared

The hydraulic control unit (HCU) ABS went out on my 2018 Dodge 2500 truck late summer of 2024. I took it to the dealership and they told me it would cost over $2000 to fix but they couldn't get the part and that I should drive carefully. Then in January 2025 I received the recall notice that said part wasn't available so I got on the list to be notified when available. I periodically called the dealership to see if it was available. On February 4, 2026 I filed a complaint on Dodge's website. As of today, April 16, 2026 there has been no response and the part is still not available. They have had over a year to get this resolved so I'm filing this complaint with NHTSA. I want my truck fixed please. Recall # 24V-896.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the messages "Check ABS" and "ABS not Engaging" were displayed. Additionally, the contact stated that while driving at various speeds, the transmission shifted hard and made abnormal sounds. The contact stated that upon coming to a stop, the vehicle unintendedly shifted to 4th gear. The contact stated that upon parking the vehicle on an inclined driveway, the vehicle rolled backwards. The contact was able to successfully park the vehicle upon shifting in and out of park(P) several times. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was confirmed that the part for the recall repair was not yet available. Additionally, the dealer diagnosed the vehicle and determined that the transmission needed to be rebuilt. The vehicle was not yet repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failures, but no assistance was provided. The failure mileage was approximately 80,000.

The contact owns a 2018 Ram 2500. The contact stated that several years ago, the ABS and ESC warning lights illuminated. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, when the dealer was contacted, the contact was informed that the part to do the recall repair was not yet available. The manufacturer was contacted and informed that the part to do the recall repair was not yet available. The contact called the dealer and the manufacturer for approximately one year and was informed that parts were still not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 19,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Manufacturer Recall C4B and NHTSA Recall Number 24V-896 have not been addressed by the manufacturer. Both recall notices were issued Nov. 27, 2024. The following conditions have occurred in the 2018 Ram 2500 I own. "Vehicles may have been built with a brake hydraulic control unit ("HCU") that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing to permanent loss." The HCU failure causes the failure of the ABS function, the Traction Control function and the failure of the Cruise Control feature. The failure of these integrated safety features dramatically increase the risk of accident, injury or death. The warning lights associated with the system failure are ABS, Traction Control, and Service Electronic Braking System. The indication for this failure have been occurring since Feb 12, 2025.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS, electronic stability control (ESC), and traction control systems failed to operate as needed. The ABS, ESC, and traction control warning lights were illuminated with an audible chime. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.

The contact owns a 2018 Ram 2500. The contact stated that the vehicle was included in the NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). While driving at an undisclosed speed, the ABS and traction control warning lights remained illuminated. During the failure the cruise control feature became inoperable. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the brake hydraulic control unit had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 65,000.

See attached document for complaint. I am submitting this complaint regarding an unresolved safety recall on my vehicle and the continued lack of an available remedy. I own a 2018 Ram 2500 affected by Stellantis/FCA Safety Recall C7B (NHTSA 24E-100) involving the ABS hydraulic control unit (HCU). I received the recall notice on or around January 2025. I took my vehicle to Dodge of Tampa Bay and on 2/4/26 they tested the vehicle and confirmed the vehicle requires a ABS HCU replacement charging me $225.97 for the diagnosis. Since then, every time I contact my Ram dealer and Stellantis, I am told that “no remedy is currently available” and that there is no estimated date when parts will be available. My concern is that this is a safety-related defect affecting the braking system, yet the manufacturer has not provided a way to repair the vehicle within a reasonable time. I rely on this truck for daily transportation and the unresolved recall has impacted how and when I can use the vehicle. I am particularly concerned about the risk of reduced braking performance, loss of ABS, or increased stopping distance, especially when towing or driving in adverse conditions. To date, I have taken the following steps: Contacted my dealer on 04 Feb 2025, and was told each time that parts are unavailable and they cannot schedule the repair. Contacted Stellantis customer service multiple time (21, 24, 29 Jan 2025 and received the same answer: there is no remedy and no ETA for parts. I am asking

The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, several unknown warning lights were illuminated. The contact associated the failure with NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage 62,000.

The contact owns a 2018 Ram 2500. The contact was notified of NHSTA campaign Number: 25V720000 (Engine and Engine Cooling); however, the recall remedy was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded the reasonable amount of time for the recall repair. The manufacturer was contacted, and a case was filed. The contact had not experienced a failure.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the check ABS error message was displayed. In addition, the contact stated that the ABS and traction control warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a failed ABS motor controller. The contact was informed that the ABS motor controller needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure, and the contact was informed that parts were unavailable. The contact was offered a loaner vehicle. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the parts were unavailable to repair the vehicle. The contact stated that the parts had been unavailable for more than a year and a half. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 152,000.

See attached document for complaint. I received this notice will over a year ago. My local dealer, Diehl's keeps saying no parts available. I use this truck on my farm and haul cattle with it. The ABS service light comes on constantly and beeps too. Could you please tell me when parts are available? And, why is it taking so long? Thank you so much for any information you could give me as to when repairs could be made?

The contact owns a 2018 Ram 2500. The contact stated that while driving approximately 20 MPH in a snowstorm on icy roads, the contact pressed the brake pedal and the vehicle slid off the road and side swiped into a telephone pole, where it crashed into a ditch and came to a stop. The police were called to the scene, and the vehicle was towed out of a ditch and driven home. No injuries were reported. A police report was filed. The contact indicated that prior to the crash, the ABS and Traction Control warning lights were constantly illuminated due to a failure related to the NHTSA Campaign Number: 24V896000(SERVICE BRAKES, HYDRAULIC ). The manufacturer and local dealer were not contacted regarding the crash. The contact and manufacturer were notified regarding the recall. The contact indicated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 92,000.

I am getting a warning that the electronic stability control (ESC) system is disabled. I am told it is due to a faulty ABS module that is on backorder. The warning/alarm goes off constantly and is a distraction. It also disables my cruise control which is another safety hazard. This has been an issue for over 2 years and is an extreme safety risk. I have called the dealership/service department for Dodge Ram monthly and keep getting told they will call me once parts are available. They stated they can look at the problem and possibly do a reset, but I will be charged for any work since they said it will likely not fix the problem.

Manf Recall C4B-NHTSA Recall 24V-896 11/27/24 VIN3C6UR5CL6JG350862 2018 Ram 2500 - Vehicle purchased used 8/2020; First brought the vehicle for service due to the HCU issue 12/2022- the replacement part was not available; second service was 9/2023 the HCU parts were not available; 3/2025 dealer states still not available; recall issued 11/27/24 - dealer states parts are still not available; Called FCA 4/7/26 and manufacturer states no ETA for the parts. The vehicle alerts for the service needed with a chime that repeats over and over; this makes it very frustrating and distracting when driving. I understand ABS and Traction control are required safety features and it's been more than 3 years that I have been attempting to have this fixed. What recourse do I have since FCA has not remedied the recall?

Traction control and ABS are not functioning. This vehicle is not safe to drive.

We have been on a waiting list for a recall repair for over a year related to the antilock braking system. This is a safety issue and it is unacceptable to not be repaired as the issue can cause brake failure which can result is collisions which may cause injury and or fatalities.

No incident has happened yet but I don’t want an incident to happen to get this fixed. The HCU and ABS are not working properly or at all I’m not too sure. The sensors on the truck don’t work. The 4x4 don’t work either. The cruise control doesn’t work either. I need my truck fixed asap.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and the traction control warning lights were illuminated, and the message "Service Electronic Braking System" was intermittently displayed, causing the cruise control feature to become inoperable while driving. The contact stated that the failure had been reoccurring daily. The local dealer was unreachable. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was unreachable after several attempts because the automated system consistently disconnected the call. The failure mileage was approximately 100,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that the ABS and traction control warning lights either flickered or remained illuminated on the instrument panel while driving. The local dealer was contacted and confirmed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 100,400.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and the vehicle failed to respond as intended. The contact stated that the vehicle felt like it was sliding, and the braking distance was extended. The contact stated that on a separate occasion, the cruise control failed to function as intended. In addition, the remote start-up could start the vehicle, and the vehicle unexpectedly turned off. The ABS, traction control, and engine warning lights were illuminated while driving. The local dealer was contacted and confirmed that the part for the repair was not yet available. The dealer informed the contact that the heater grid had failed and advised the contact not to drive the vehicle. The contact stated that the vehicle was not driven daily due to safety concerns. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 34,000.

Have waited for one year plus to get part replaced for NHTA recall #24V-896. ABS/ESC/ Traction control module. Dealerships say part is not available and to wait. In my opinion this is a safety hazard.

The contact owns a 2018 Ram 2500. The contact stated that while attempting to tow a trailer, the electronic braking system became inoperable with the ABS, ESC, and EBS warning lights illuminated. The contact stated that the electric braking system failed to function properly while towing, preventing the trailer brakes from operating as needed. Additionally, the cruise control feature was inoperable. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the parts for the recall repair were not yet available. The vehicle was taken to several dealers but was not diagnosed or repaired. The dealers confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 130,121.

I am still waiting on them to complete the recall for a safety issue related to the HBU. The recall number is 24V-896 and has been open for 18 months with no effort to replace the unit.

The Abs light came on a couple of days before the accident happened.Then light would turn off after awhile but would re appear when truck was driving for a few minutes. My boyfriend was driving to work when he applied the brakes and truck slid into the pole during the winter .Truck was towed and fixed at auto shop. No one was hurt just damaged my truck completely in the front. When I got a letter for a recall on the abs that’s when I took in to the dealership and got that issue fixed. There was one other light that was coming on after the accident but the dealership fixed that issue as well since it was part of the recall.

MANUFACTURER HAS NOT YET SUPPLIED NOR COME UP WITH A REMEDY TO REPAIR RE-CALL NTSBA 24V-896 / MANUFACTURER RE-CALL C4B. I PULL A FIFTH WHEEL TRAILER WITH GRANDCHILDERN RIDING OIN THE VENHICLE WITH US WE DONT WANT A FAILURE. WE RELUNCTALLY DO NOT DRIVE THE VEHICLE WHICH ONLY HAS 44000 MILES ON IT NOW HOWEVER WE NEED TO UTILIZE THIS VEHICLE FOR WHICH IT WAS INTENDED. PLEASE HELP.

The contact owns a 2018 Ram 2500. The contact stated that the ABS and traction control warning lights were activated and deactivated several times. There was an abnormal dinging sound coming from the vehicle. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that parts were on backorder. The contact called another local dealer Brunswick Chrysler Jeep Dodge RAM Service & Parts Center / Brunswick Mazda Parts (3031 Center Rd A, Brunswick, OH 44212); and it was confirmed that the parts were on backorder, and the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.

The brake hydraulic control unit ("HCU") is failing. I have been dealing with intermittent ABS loss for well over a year. It will consistently flash/alarm during most daily drives with the worst being when on long highway drives and am unable to use cruise control because of this issue. Also, it is a huge safety issue not knowing if the ABS system will function as it is supposed to putting my families lives and the lives of those around me in grave danger. Yes, I have spoken with my local dealership where I purchased the vehicle and with FCA directly and everyone tells me to wait longer. This is completely unacceptable and unsafe for FCA to be allowed to keep this vehicles on the road knowing that there is a safety issue that they seem unwilling to fix.

Open Recall – Brake/ABS System – No Remedy Available & Active Safety Issue I am reporting a safety concern regarding my 2018 Ram 2500 truck that currently has an open recall affecting the braking/ABS system. My vehicle is actively experiencing warning indicators, including ABS/brake system alerts and constant audible warnings while driving. This indicates the system is not functioning as designed. I have been informed by the dealership that parts are not yet available to complete the recall repair. Despite this being an active safety-related issue, no temporary repair, workaround, or alternative solution has been provided. I am continuing to operate a vehicle with a known defect that affects braking performance and safety systems. This situation creates a significant safety concern, as the ABS system may be disabled, increasing the risk during emergency braking or adverse road conditions. Vehicle: 2018 Ram 2500 Issue: ABS/Brake system warning active, constant alert/dinging Recall: Open, no parts available Dealer response: Unable to repair due to lack of parts I am requesting immediate assistance, a temporary repair or safe alternative.

Was towing with my 2018 Ram 2500 ... truck ABS failed to engage under emergency stopping narrowly missing stopped car in front of me... truck took substantially longer to stop and brakes locked up... There is an outstanding recall on this but RAM says parts are not available... there appear to be in excess of 317,000 large heavy duty Ram trucks on the road, probably most towing heavy loads, with failing ABS and Hydraulic Control Units (HCU). At what point will Ram be made to actually fix the problem and make parts available to their service dealers versus just ignoring the issue??? Now the truck has permanent ABS light on but no parts from Ram to fix???

Abs and traction control not working due to a recall with no parts available causing my truck to not stop correctly the dealership where i got the truck will not do anything about it and just keep telling me there are no parts available and thats there is nothing they can do about it

The contact's brother owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his brother was driving at an undisclosed speed, the ABS warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 43,000.

The contact owns a 2018 Ram 2500. The contact stated that while driving at 40-45 MPH, the brakes and steering became inoperable, causing him to crash into an unknown vehicle. The air bags in the other vehicle did deploy. There were no reported injuries, air bag deployments, or fire for the contact's vehicle. A police report was filed. The traction control and ABS warning lights illuminated. The local dealer was contacted, where it was diagnosed that the failure was related to the HCU and ABS control unit/NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The parts were backordered, and the vehicle was not repaired. The manufacturer was not notified. The failure mileage was approximately 90,598.

Brakes

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the message "Caution! - Service Brakes Immediately" was displayed with an audible tone. Additionally, the traction control feature failed to operate as needed occasionally. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS warning light, traction control system warning light, and other unknown warning lights were intermittently illuminated, causing the cruise control mode to become inoperable. The message to service the electronic braking system was displayed. The vehicle was taken to a local dealer and to several unknown dealers, where the contact was informed that the vehicle could not be repaired because the part for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 20,000.

ABS HCU recall has not been rectified. This recall is now over 15 months old, and the problem has been known for over 3 years (see class action lawsuit) without a foreseeable remedy. This results in a major safety issue and driving performance issue not being addressed and there is apparently no regulatory movement to force a solution. At this point, FCA and NHTSA need to institute a vehicle buyback program to enable owners trapped with unusable/inoperable/non-saleable vehicles to move on and be reimbursed for this lack of action.

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed or while starting the vehicle, the ABS and ESC warning lights unexpectedly illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer where it was diagnosed with HCU failure. The contact stated that the HCU needed to be replaced. The vehicle was not repaired. The dealer confirmed that parts were not yet available and referred the contact to the NHTSA Hotline for assistance. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 107,814.

The contact owns a 2018 Ram 2500 equipped with Michelin Tires, Tire Line: LTX MS2, Tire Size: 245/75/R17, DOT Number: [XXX]. The contact stated that while driving at an undisclosed speed, the low-pressure tire warning light illuminated, indicating that the passenger’s side rear tire pressure was low. The contact pulled over and inflated the rear passenger’s side tire, but the warning light illuminated again days later. The vehicle was then taken for an oil change at dealer, and a slow leak was found on the side of the tire. The tire was not replaced by the dealer. The vehicle was taken to where the tires were purchased, and it was diagnosed that there was a slow leak through the sidewall of the passenger’s side rear tire, and the tire could not be repaired. The tire was replaced. The manufacturer was notified of the failure, and the contact was advised to return to the store for the tire to be evaluated. The failure mileage was approximately 57,414. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the message "Service ABS lock and ABS System" was displayed. Several unknown warning lights were illuminated. The vehicle was taken to a local dealer on several occasions; however, the diagnosis and repairs were not available. The manufacturer was made aware of the failure. The failure mileage was approximately 84,000.

Recently, I experienced a dangerous incident that I believe is directly related to this unresolved recall. While driving my vehicle and towing my RV, I attempted to stop at a red light and experienced what can only be described as brake failure. The vehicle did not respond as expected when braking, and I was pushed through the intersection because I had little to no braking capability. This situation nearly resulted in a serious collision. Fortunately, I was able to avoid a collision. I was first notified of this recall nearly two years ago. Since that time, I have attempted approximately eight to nine times to contact my dealership to obtain the necessary repair or an appropriate remedy. Despite these repeated attempts, the recall has not been resolved.

Drove the vehicle & during the trip the warning bell for the brake system continued to go off every minute or so. As we were coming down a hill that required braking, only 1 wheel would brake & the others failed to stop causing the 1 that worked to get extremely hot. It became difficult to stop by the time we reached the bottom of the hill. We no longer drive this truck due to safety issue.

A recall notice was issued on November 27, 2024, regarding a faulty hydraulic brake control unit (HBU) in my 2018 Ram 2500. It has now been over a year since the recall was announced, and there is still no remedy available to replace the unit. Currently, both the ABS and Traction Control service lights are illuminated on the dashboard. When I contacted my service department, I was informed that no action can be taken until an official remedy is established. Could you please advise how much longer owners should expect to wait for this issue to be resolved? Given that more than a year has passed since the recall was issued, I would have expected a corrective solution to be available by now. Thank you for your time and assistance.

Started having abs and brake warning lights in 2023. Took to dealer where vehicle was purchased to find out the abs module and something else was bad. After a year I still had not gotten parts. In 2024 a recall was issued on said parts. As of 2026 parts are still not available. The vehicle manufacturer will not do anything to remedy the issue.

See attached document for complaint. I have a low mileage RAM 2500 Tradesman Pickup. Many months have elapsed since the original recall notice and I didn’t drive the truck for a time period. It now seems that the repair is taking an unreasonable amount of time. Your attention to this issue will be appreciated.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights were illuminated. In addition, the contact stated that the ABS was inoperable. The vehicle was taken to the dealer, where it was diagnosed with ABS Module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were unavailable. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes Hydraulic); however, the part was unavailable for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 40,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving approximately 40 MPH, the "Service ABS " message was displayed with a continuous dinging sound, and the traction control warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed with a HECU failure. The contact was informed that the HECU needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 56,207.

This recall has no parts issued in well over a year the safety of the vehicle is a worry to my family and the dinging of the bell the whole time your driving as well as no use of the cruise control is an uncomfortable situation we would like this resolved.

Subject: Safety Defect / Recall Not Properly Completed – 2018 Ram 2500 Steering Drag Link Vehicle: 2018 Ram 2500 VIN: [XXX] Recall Campaign: 19V‑021 / V06 – Steering Drag Link Jam Nut Complaint Description: I am filing a safety complaint regarding a potential unresolved defect on my 2018 Ram 2500. This vehicle was included in Recall 19V‑021 / V06, issued to address a safety issue where the steering drag link jam nut may loosen, potentially resulting in loss of steering control. The dealership claimed that the recall was performed on my truck. However, upon inspection, I have observed the following: 1.The jam nut on the outboard drag link is completely smooth with no tack weld, and it spins freely by hand. 2.The drag link steering arm has snapped completely in half. This failure occurred while driving at low speed (~30–35 mph) and could have caused a serious accident or fatality. 3.The installed components appear to be the original, pre-recall parts, not the upgraded or properly repaired components required by the recall. Due to these observations, it is clear that the recall repair was either not performed or performed incorrectly. This poses an immediate and serious safety risk. I request that NHTSA investigate this matter to ensure that my vehicle and others like it receive proper recall repairs, and to hold the manufacturer accountable for reporting and completing recall repairs accurately. I have photographs of the failed component and the jam nut condition available upon