2018 Ram 2500 complaints

The contact owns a 2018 Ram 2500. The contact received a recall notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that the parts were unavailable. The contact stated that the unrepaired recall repair was a safety concern, and the vehicle was unsafe to drive. The manufacturer was not contacted. The contact had not experienced a failure.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS, electronic stability control (ESC) and traction control system warning lights intermittently illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving at 50 MPH, the traction control and the ABS warning lights illuminated, and a "Service ABS and Traction Control" message was displayed. Additionally, the contact stated that the rear wheels locked during hard braking on several occasions. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 43,000.

In January of 2025 I received a letter for a recall with no remedy for the Hydrualic Brake Control Unit that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing to permanent loss. I have reached out to FCA numerous times over the last year and a half with no information received. I have reached out to the local RAM dealer, they stated they have a repair for the vehicle but I would not be able to claim it under the recall as there is no remedy. I am told by FCA that brake failure is possible putting my safety and my family's safety at risk. Vehicle has not been inspected by anyone other than myself. While operating vehicle, warning lamps will illuminate an audible sound will alarm, and then the system will clear. This will happen numerous times over and over and over while driving. These symptoms began February of 2025.

The ABS and Traction control dashboard warning lights are flashing on and off. There is a 2 year old recall and the dealer told they have no idea of when it will get fixed. The recall says an accident could occur.

The HCU failed on my truck and the recall was issued over 18 months ago, still no repair in place, still no update. I have filed a complaint on here already once and no response or update on that either. I have no traction control, constant intermittent beeping on and off and no cruise control, for almost two years now and it's just unacceptable. The repairs were supposed to be started in early 2025 and they still have no update and no one from NHTSA is holding them accountable. MAKE THEM FIX THE PROBLEM!!!

The contact owns a 2018 Ram 2500. The contact received the recall notification letter related to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). While driving at an undisclosed speed, there was an abnormal beeping sound detected. While traveling over a bump, the cruise control disengaged. The ABS light was illuminated. The local dealer was contacted, who confirmed the remedy parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who confirmed the recall remedy status. The failure mileage was approximately 130,709.

The contact owns a 2019 RAM 2500. The contact received notice of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that on several occasions while driving on several occasions at various speeds, a warning notification chiming noise went off. The contact stated that on some occasion while driving in inclement weather, the ABS system did not work as intended and the front wheels locked up and the vehicle slid. On one occasion the vehicle slid through a red light and on another the vehicle almost slid into a ditch. The traction control and ABS warning lights were illuminated. The contact vehicle was taken to a dealer where it was diagnosed that the failure was associated with the recall however parts were not available at this time. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 50,000.

1.defective Hydraulic Control Unit (HCU), NHTSA safety recall (Recall C4B / 24V896000) for 2017–2018 heavy-duty Ram trucks. 2.Failure to stop properly. 3.Yes I took to a certified dealer in Madera, Ca Gill auto group and they would not do anything about the issue. 4. No the certified dealer in Madera, Ca Gill auto group has not fixed the unsafe recall issue. 5. The warnings displayed are (service anti lock brake system and service electronic brake system) appeared 18 months I took the truck in for service to Gill auto group in Madera, Ca and no correction to the recall issue was performed

Received letter for the HCU recall over a year ago. ABS/Traction Control warning lights and audible dinging started randomly going off & on shortly after receiving the letter. Went on Ram website & completed a form to be notified when the part was available. Never heard from Ram. Contacted Ram and local dealership again last last month and told part is still unavailable. Unfortunately, Ram doesn’t seem to care that this has been going on for years. And even more unfortunately NHTSA (or the agency that can hold Ram accountable) doesn’t seem to care, either, as this problem has been going on for years.

2018 Ram 2500 — Hydraulic Control Unit recall number C4B that was issued on November 27, 2024. Multiple dealers have repeatedly stated “no parts available” for over 1 year and 6 months. Recall affects braking safety. I am active duty military and rely on this vehicle for transportation. Manufacturer has not provided a repair timeline. Requesting NHTSA intervention for parts availability.

The recall for the HBC unit listed under NHTSA recall #24V-896 is a serious safety concern and causes daily issues driving the vehicle. Without a load in the bed the rear-end is very light so the tires spin easily with the loss of traction control associated with this recall. Also during the rain the truck is almost undriveable due to the frequent tire spins while barely using the throttle.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 35,000. The contact stated the vehicle was taken to the dealer for warning lights constantly warn with an audible alert antilock brake, cruise control, traction control. The vehicle was diagnosed and repaired; however, the issue persisted. Prior to receiving a recall notice. the recall notice for NHTSA Campaign Number 24V896000 (Service Brakes, Hydraulic) was received after the repairs.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure; however, there were audible alerts constantly coming up stating that the ABS, ESC and other multiple warnings need attention.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000(SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failures while operating the vehicle causing the cruise control and ABS to become inoperable. The failure mileage was 60,000.

Hydraulic Brake Unit constantly throwing warnings for over a year now.

My 2018 Ram 2500 is under recall for the ABS. My ABS light comes on and dings all the time. I'm planning a 2000 mile trip pulling my camper in July and when I took my truck to my dealer they said the parts aren't available for the 2500 only for certain model 3500. Since this is a safety issue Ram should have a correction by now! I received my notification over a year ago!

The contact owns a 2018 RAM 2500. The contact received notification of NHTSA Campaign Number: (24V896000 (SERVICE BRAKES, HYDRAULIC) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

ABS lights and warnings on dash No trailer control No speedometer due to abs controller

My vehicle has been displaying symptoms associated with this recall for the past 4,500 miles, (miles currently 98,000) and the condition continues to worsen, including abnormal feedback through the brake pedal. Along with the antilock brakes and traction control functions not working the front and rear park sensors as well as the cruise control do not work while these conditions exist. I have contacted multiple dealerships as well as the (FCA US LLC) a subsidiary of Stellantis N.V. seeking assistance, yet every response has been the same: there is no remedy and no parts available. This has escalated beyond an inconvenience and has become a serious and ongoing safety concern for both myself and my family. It is unacceptable that a federally recognized safety recall of this magnitude has remained unresolved for such an extended period without an available repair solution. As the situation currently stands, I no longer feel safe operating this vehicle. Furthermore, I do not believe it is reasonable or responsible to expect owners to sell or trade vehicles burdened with an unresolved safety defect of this nature.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that upon start of the engine, the ABS, electronic stability control (ESC), 4WD, traction control, and cruise control functions were all unavailable. The contact also stated that speedometer and gas mileage have also failed to operate as needed. The dealer was made aware of the failure but confirmed that parts were not yet available. The contact was then given a diagnostic fee and an estimate for a temporary part to repair the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.

The contact owns a 2018 RAM 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that on several occasions while driving at undisclosed speeds, the ABS warning light illuminated, with an audible alert. The message “ABS Unavailable” was displayed. The vehicle was taken to a dealer, where it was diagnosed and determined that the hydraulic control unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 40,000.

There is an open safety recall for the replacement of the HCU for my model year truck. I have been in direct contact with a few different dealerships near me to try to get this part replaced since it disables ABS on my truck and I am told they do not have parts for this recall. I received the recall November of 2024. It has now been 18+ months waiting to get the truck repaired. At this point it is not acceptable.

The manufacturer STILL to this date does not have the parts to repair the recall C4B. What recourse do I have?

24V-896 Recall open since November 2024. No known resolution. How is this considered a reasonable amount of time? The truck chimes the entire time I drive it and it is a safety issue because it spins tires and has no abs or traction control.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

There has been an open recall on my vehicle for over 2 YEARS ! even the recall states "...may cause a vehicle crash without prior warning." This has negatively affected and is a safety issue which involves: 1) Electronic Stability Control - turns off and on - doesn't work 2) Cruise control - cannot use, turns off on on on it's own 3) Steering - affects the steering wheel when turning the wheel, the wheel vibrates and wobbles 4) Traction control - turns off and on 5) Anti lock braking - turns off on on It is my only vehicle which FCA/Ram knows is unsafe to drive but I must drive to work etc. I cannot resell or trade this vehicle in because of the enormous loss in value since it is not repaired by FCA or who ever owns Dodge Ram at this time. I have on multiple occasions contacted FCA/ Chrysler/ and the dealership about the issue, opened numerous cases about the unresolved issues and attempted to get a status with no remedy or timeline provided by the manufacturer. If my family is in the vehicle and we crash... who can I sue? Chrysler? the dealership? or the NHSTA for allowing an open SAFETY recall to continue for over 2 YEARS!!

Safety recall was issued on November 2024. As of May15, 2026, there is no fix or parts available. Having a vehicle disabled for an unresolved safety recall for this amount of time is unacceptable.

Abs hcu unit bad

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that upon start of the engine, the ABS, electronic stability control (ESC), 4WD, traction control, and cruise control functions were all unavailable. The contact also stated that speedometer and gas mileage have also failed to operate as needed. The dealer was made aware of the failure but confirmed that parts were not yet available. The contact was then given a diagnostic fee and an estimate for a temporary part to repair the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

I traded my 2001 F250 for this yard art with intentions pf pulling our fifth wheel all over the country. It has sat un-usable for two years. I would happily pay for the parts if they were available. They are not at least that is what the dealer keeps telling me. Milton Ruben in Augusta. The recall is about two years old now and nothing is happening. I can't sell it, I can't trade it,, This is complete BS. And as I understand, there are around 36,000 affected by this??? You can't drive it because of the constant chiming and no cruise control on trips,,

I called FCA for recall information on May 6, 2026 - NHTSA Recall Number24V-896. FCA advised the part is not available yet. I checked [XXX] for a HCU/ABS part and it is available for purchase and explained to FCA it is available. Then FCA says you can go ahead and replace it and file for reimbursement with no timeline for reimbursement. Local RAM service deparment said not parts available. I then talked to same local RAM dealer parts department and they told me part is available. Why is NHTSA allowing for RAM/FCA misinformation. Please address this safety hazrd with the braking system. I have been waiting for three years. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The hydraulic brake control unit has been setting off warnings and noises constantly for several months. The recall came out in November, 2024 and Ram still has absolutely no answers for when or how to repair. How is it allowed for them to issue a recall that states my trucks brakes could fail at any time and not have a repair for it in over 18 months. I was recently in a minor car accident on 4/10/26 where I was standing on the brakes and there was a considerable lag in brake response. I have made several calls to Ram where they tell me I just have to wait until the new part is made. I cannot sell the truck with a massive safety recall and lights on all over the dash and the constant warning dinging. I cannot just not drive the truck because it is my only mode of transportation.

The abs system light comes on there is a constant dinging with abs light traction control light blinking and cruise control doesn’t work I’ve been to Quinn dealer in Va and they say no fix yet. The truck drives fine and brakes fine but cruise controls don’t work and the lights like I said come on and start dinging and flashing.There is a recall on this but nothing being done safety recall C4B or C4B/NHTSA24v-896

Warning message on the dash. ABS and Traction lights illuminated. This is a DOT registered work truck which is out of service with no remedy available.

I am reporting a serious safety issue involving my 2018 Ram 2500 equipped with a Cummins 6.7 diesel engine. The vehicle is experiencing dangerous and intermittent brake failure. Symptoms include: * Brake pedal dropping to the floor during sudden braking * Temporary improvement when pumping the brakes * Vehicle pulling to one side under braking This condition creates a high risk of collision and makes the vehicle unsafe to operate. I have confirmed with the dealership that this issue is associated with an active safety recall involving the Hydraulic Control Unit (HCU). However, I have been informed that there is currently no available remedy and no timeline for repair. As a result: * The vehicle is unsafe and effectively unusable * I am without safe transportation * The manufacturer has not provided a solution I am requesting that NHTSA review this situation, as it appears vehicles with this recall are remaining on the road without a fix for a critical safety system. Given the nature of brake system failure, I believe this issue presents a serious risk to public safety and warrants immediate attention.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was unavailable. The contact stated that the message "Service Brake Soon" was briefly displayed while driving the vehicle. The dealer was contacted and confirmed that the part for the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.

The contact's parents own a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that each time the vehicle was started, the ABS warning light illuminated with an audible chime continuously sounding until the vehicle was turned off. The vehicle was taken to a dealer on three occasions but was not diagnosed; however, the contact was provided information about the recall, and informed that parts were not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 37,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds, the traction control and ABS deactivated, and the cruise control deactivated. There was an audible chime before the system independently reset. The failure was intermittent. The dealer was contacted. The dealer informed the contact that the parts were available for the 3500 model vehicles, not for the 2500 model vehicles. The manufacturer was made aware of the issue. The manufacturer stated that reimbursement might be possible for repairing the vehicle; however, it was still unable to provide a time when parts would be available. The failure mileage was approximately 68,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that there was a frequent audible warning related to the ABS and ESC. Additionally, the cruise control and temperature control systems were not functioning properly. The approximate failure mileage was 65,000.

The contact owns a 2018 RAM 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that on several occasions while driving at undisclosed speeds, the ABS warning light illuminated, with an audible alert. The message “ABS Unavailable” was displayed. The vehicle was taken to a dealer, where it was diagnosed and determined that the hydraulic control unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 40,000.

My vehicle has an open safety recall (24V896000) with no available remedy for over a year. I'm not sure why you guys aren't seeing it. The ABS warning light is illuminated, indicating a failure of a critical safety system. I reside in [XXX] where annual safety inspections are required and that date is now here. Despite the defect, the vehicle was passed by a Dodge dealership knowing the ABS system is not functioning properly as there isn't a fix. The manufacturer, Stellantis, has no repair available and no timeline and I've only gotten the run around from their recall department and corporate. I am being forced to operate a vehicle with a known safety defect or not use it at all. This situation leaves consumers without a remedy for a federally recognized safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ABS lights coming off and on, cruise control shuts off when ABS lights come on. No ABS braking when light comes on.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer, where the contact was informed that parts were unavailable. The contact was fearful of driving the vehicle due to the unrepaired recall. The manufacturer was contacted. The contact had not experienced a failure.

My 2018 Ram 2500 was involved in a collision with another vehicle. The vehicle in front of me had to slam on their brakes for an object in the roadway. When I slammed on my brakes, the ABS and Traction Control lights lit up on the dash, my tires locked up, and I skid approx 100' and rear ended the vehicle in front of me. There was no shoulder to pull off to and oncoming vehicles in the other lane. There was no way out of the collision. If the ABS system had worked properly, my vehicle and the vehicle in front if me would not have collided. The faulty component is the Hydraulic Power Unit for the Antilock Braking System. The last time I brought the truck in for service at Southland Dodge in Houma, LA, USA, they offered to fix the recall. I gladly accepted. When I picked the vehicle up the system was still malfunctioning.

*CRITICAL FAILURE: The Hydraulic Control Unit (HCU) within the ABS has suffered a total malfunction. Due to the immediate risk of brake system failure and loss of operator control, the vehicle is grounded and remains available for technical inspection. *OPERATIONAL IMPACT-The compromised ABS Hydraulic Control Unit (HCU) significantly degrades the vehicle's emergency braking capabilities. Under rapid-deceleration requirements, the system's failure to prevent wheel lock-up poses a direct risk of catastrophic loss of vehicle control and potential personnel injury. SAFETY IMPACT - This malfunction introduces an unacceptable safety hazard during high-speed or emergency maneuvers. The absence of functional ABS increases the probability of skidding and multi-vehicle collisions, thereby endangering the operator, passengers, and civilian traffic. *I have reported it to a dealer and I have called RAM customer care and have a Case number for Attorney to contact (96341810) *I have had the vehicle inspected by two mechanics and I have taken to dealers and they will not look at it since there is no parts available to repair it. *Initial Symptom Onset: The initial illumination of the ABS and Traction Control warning indicators occurred in June 2024, signaling a critical system fault. Diagnostic Evaluation: Upon presenting the vehicle for professional diagnostic service, it was determined that the Hydraulic Control Unit (HCU) required replacement. However, localized and national parts shorta

For almost two years the ABS has been intermittently non functioning. Verified by an independent then David Taylor Dodge in Belleville Illinois in February 2025. There is apparently still no fix for it. This is unacceptable especially considering that it is a heavy duty diesel truck purchased solely for pulling very heavy trailers. Not being able to safely stop is dangerous and dealer says there is nothing they can do.

The contact owns a 2018 RAM 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. In addition, due to the failure, the cruise control option was disabled. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The dealer was made aware of the failure; however, the contact was informed that parts were not yet available. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 35,000.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the cruise control was inoperative, and the ABS warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer, where it was diagnosed, and determined that the hydraulic control unit needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 60,000.

Manufacturer Recall NumberC4B NHTSA Recall Number24V-896 Component has started to fail yet RAM still says parts are not available, however I can go and pay for and then request reimbursement, however if it happens again, I am not covered, additionally since this is a recall and safety related it should have priority an over a year and no fix is not acceptable.